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Solution Manager Salary in Bangalore - PayScale

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Manager/ Associate Senior Manager, IAM
, bangalore, IN
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Job ID: 34253Job Title: Associate Senior Manager/ Manager, IAM Reports to: Director, Security Architecture and EngineeringLocation: Gurugram/ BangaloreHybrid WorkingThe role which is part of Colt is Security and Resilience team is responsible for Strategy and Roadmap for Identity and Privilege Access Management, driving the transformation and development of the Identity and Access Management (IAM) function. The role will lead a team of IAM and PAM professionals, including architects, consultants, analyst, and engineers, and will be responsible for the development, implementation, and continual improvement of IAM and PAM capabilities and strategies.Key Accountabilities::Develop and execute a comprehensive IAM and PAM strategy aligned with the organisations goals and industry best practices.:Collaborate with cross:functional teams, including IT, security, compliance, and business units, to align IAM and PAM initiatives with business objectives.:Oversee the design, implementation, and operation of IAM/PAM processes and technologies, such as user provisioning, access certification, authentication, and authorization, credential vaulting and password randomization, approval workflows.:Monitor and evaluate program performance metrics, identify areas for improvement, and implement enhancements to optimize the programs effectiveness and efficiency.:Assess and mitigate risks associated with user identities and access rights, privileged accounts, and third:party access.:Build and develop a high:performing team, providing coaching, mentoring, and professional development opportunities.Role Specific Requirements::Proven experience in a leadership role overseeing Identity and Privilege Access Management programs in large organizations.:Strong knowledge of IAM/PAM concepts, technologies, and best practices, including identity lifecycle management, access governance, authentication, and authorization mechanisms.:Familiarity with regulatory requirements and industry standards related to IAM, such as GDPR, PCI DSS, ISO 27001, NIST.:Experience in designing and implementing IAM and PAM solutions using industry:leading tools and frameworks.:Good understanding of cybersecurity principles, risk management, and incident response processes.:Professional certifications such as CISSP, CISM, or CISA are highly desirable.What we offer:Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognizes the importance of a work life balance.Some benefit examples are:-Flexible working and relaxed dress code-Two days annually to spend on volunteering opportunities-Access to Online:learning Platform-Business mentoring-option of parking slots in the Colt Campus-lunch vouchers
Client Solutions Manager, e-Commerce & Retail
Facebook, Bangalore, Any
Meta is seeking a Client Solutions Manager (CSM) to join our Global Marketing Solutions team. The CSM will work with large local advertisers, who are operating multi-channel, and combine a focus on eCommerce with brand marketing on Meta platforms.We are looking for a strategic and enthusiastic solution-driver who puts customers at the core of everything. This person has a passion for marketing, and firm belief that the future of marketing is identity-based, data-driven and grounded in measurable outcomes.With proven understanding of online performance marketing, the CSM is responsible for driving revenue by advising on campaigns on Meta platforms, negotiating and optimizing the advertising solutions, and using data and analytics to build consultative advice for our customers.Success in this position requires a high level of consultative and analytical skills (campaign analytics, dash-boarding, ad solution optimisation), with focus on client development. The CSM must be solution-oriented, with curiosity and the ability to drive impact in a dynamic, team-focused environment, while moving fast against challenging deadlines.Client Solutions Manager, e-Commerce & Retail Responsibilities: Work with brands to understand their business objectives and develop the Meta strategy in partnership with the Client Partner, which will constitute building on insights, crafting media plans, page strategy, creative and measurement recommendationsBuild key stakeholder relationships both internally and externally, and be seen as a key influencer in shaping product roadmaps, platform strategy and the overall Facebook narrativeProvide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clientsDevelop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisersMedia Planning, Strategy, and Measurement: Manage planning, execution, ongoing reporting and optimisation of campaigns (oversee budget spend, manage internal analytics and dashboards, provide optimisation and real time targeting recommendations)Project Management - Manage complex work streams to optimize marketing objectives for clients. Manage Analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by clients, setting up pipelines to pull conversion and impression data, etc.)Minimum Qualifications:4+ years of experience in performance marketing and/or account management rolesUnderstanding of online and traditional advertisingSolid understanding of Digital Marketing, Technology, and accompanying Meta advertising solutionsExperience in ad tech/online marketing technologies and understands how to implement them for an effective and efficient marketing strategyCritical thinking, analytical and technical skills are essential, as well as curiosity, persistence, and the ability to arrive at solutions in a structured mannerDemonstrated ability to develop and manage cross functional partnership as well as client relationships in complex and rapidly evolving environmentPreferred Qualifications:Familiarity with Digital Performance Marketing in the eCommerce industry will be a plusSalary: . Date posted: 03/28/2024 10:13 PM
Manager, Technical Support Engineering(Proactive support)-BLR
Salesforce, Bangalore, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Manager, Proactive Monitoring Engineer is responsible for ensuring the success of our customers by effectively leading a team of Customer Engagement Analysts (Salesforce Product Suite Experts who can work with customers through large scale Salesforce initiated changes) along with associated support projects and processes. This role involves handling critical customer messaging and escalations, career development of individuals, and project management processes . Apart from day-to-day activities, the candidate is expected to be involved in planning to develop the team, run projects of organizational importance, guide / mentor next cadre of leadership as per Salesforce values, while being a face of organization to the wider world The candidate is encouraged to be independent, self-motivated, proactive, results-oriented and able define and provide a high level of customer satisfaction through the delivery of support services. Location: Bangalore Work Hours: We operate 24x7 which can involve working during one of the below shifts as per business need and also have a non-standard work week(Ex: Tue - Sat, Wed - Sun). While we have 5 days a week, it is not vital that the weekend is Saturday and Sunday. You may get your weekly off on any day of the week (Mon/Tue, Thu/Fri)AMER hours (Eastern Standard Time - 5.30 PM/6.30 PM IST or Pacific Standard Time - 8:30 PM/9:30 PM IST onwards depending on Daylight Savings Time) EMEA hours - 12:00 PM/1 PM/2PM IST onwards depending on Daylight Savings Time APAC hours - 5.30 AM IST onwards Work hours are subject to change depending on Business needs. Experience/Skills Required: Overall work-experience of 11+ years, Strong people management expertise of at least 6 years in technical support/customer success management roles .Strong Experience in handling technical support or customer success professionals.Experience with support tools and phone systems.Excellent written and verbal communication skills.Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience, understanding customer concerns and working with internal product/program teams to address such concernsContinuously sets the standard on what defines customer service delivery and customer engagement.Excellent situational awareness in handling objections in dynamic customer environments.Leading cross-functional teamwork across global teamsSelf-motivated, takes initiative, assumes ownership and runs programs with minimal directionDrive stakeholder engagement across peers and senior managementAbility to address and actively engage large audiences and hold their interestStrong Executive presence and excellent convincing skills; ability to hold own point of view in tough conversationsProvide guidance, mentoring, training and delegate responsibilities to managers enabling their professional growth and developmentAbility to optimally communicate and coordinate with departments across the organization including Sales, Consulting, CSM, QA, Program Management, and Product ManagementStrong Critical issue management experience with multiple stakeholders including customers and product teamsDemonstrate strong work ethic and advanced organizational skillsAbility to develop and deliver creative business solutions for complex problemsAbility to attract, hire and retain high-performing support professionalsAbility to work on challenging priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insightsDetailed Role & Responsibilities: We are a 24 hrs 7 days a week 365 days center and hence would need candidates who are open to work any shift based on business requirements including Saturday and/or Sunday.Lead a support team to achieve business objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines. • Set team goals in alignment with Global Support objectives. Assist direct reports in the definition and attainment of individual goalsEnsure that direct reports have the resources, information, and processes necessary to deliver effective technical solutions to our customersEnsure the delivery of high-quality technical and soft-skills training for direct reportsDeliver performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon performance and employee development goalsEffectively represent the Support department on cross-organizational teams to deliver on organizational objectives.Handle workflows and schedules for direct reports and ensure adequate workload coverageDeliver regular reports that provide qualitative and quantitative descriptions of business performanceHandle key processes including FAQ analysis, case reviews, and customer feedback analysisDevelop and maintain Support procedures and policiesAdvocate for customers and define ways to continually contribute to the customer experienceServe as a manager, mentor, knowledge resource, and escalation point for support agents; Build credibility and trust within the support groupDevelop and facilitate the professional growth and development of team membersEmpower and install confidence in team members to enable them growFlexibility to work in staggered shifts, where weekly-offs are not Saturday and Sunday but two consecutive days from the other five weekdaysWork as Duty Manager on rotation or as per business needs handling customer concerns and priority issuesTake up and deliver on any other responsibilities as assigned from time to time by reporting manager/support managementAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/01/2024 03:14 PM
Manager, Salesforce Technical Consulting - Financial Services
Salesforce, Bangalore, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Role overview: Salesforce is currently seeking a Manager, Technical Consulting (Financial Services) to join our Global Delivery Centre (GDC) team. Our Manager and technical Consulting role plays a significant part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customization. In addition to people leadership, career coaching, and project oversight responsibilities for the team, you will build our Financial Services practice by leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team. This role is 50% billable and in addition to team leadership, you will work with our customers and partners as a technical architect to solve critically important business challenges using Salesforce's Financial Services Cloud . Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end-to-end multi-cloud delivery capabilities across all Salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable Salesforce Professional Services with a focus on performance, productivity & impact. Responsibilities: You'll have up to 15 direct reports under your scope of responsibility. You will be required to deliver technical work (as a technical architect) on Financial Services domain projects at 50% utilization and balance that with leading your team of Technical Consultants. You'll be responsible for hiring, training, and mentoring our Technical Consultants on Financial Services so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into the highest-quality solutions that meet the customers' needs. Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value Identify and lead internal critical initiatives to grow the Financial Services consulting practice; serving as an active contributor to the community's overall knowledge base and expertise Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs Lead Enterprise Architecture and Governance for enterprise-level customer engagement. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap. Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying. Lead a project team of developers focused on driving optimized solutions for our FSC clients leveraging Salesforce Financial Services Cloud, Service Cloud, Sales Cloud, and Experience Cloud Ensure the success of these teams while securing the highest CSAT and business outcomes Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners Establish trust with the customer's leadership, promoting and/or implementing standard processes with SFI and Salesforce Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion Minimum Requirements: 15+ years of experience leading Salesforce technical consulting projects and handling individual contributors. 5+ years of people management experience Strong application design skills combined with strong data, integration, and security architecture skills Expertise in one or multiples of → Salesforce Financial Services Cloud (FSC), Sales/Service/Experience Cloud, and Vlocity OmniStudio Expertise in one or multiple domains of → Banking (retail, commercial, investment, mortgage lending and servicing), Insurance, Wealth & Asset Management Integration Architecture (Must have) Platform Security (Must have) Identity and Access Management / Integration Security Sharing and Visibility (Must have) Data Architecture and Management (Must have) Architectural Design Patterns Apex Design Patterns (Must Have) Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others) Proficiency in English Preferred Requirements: Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect) OmniStudio Developer/Consultant Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience A great listener with the ability to communicate with people in diverse roles Proven ability to analyze, design, and optimize business processes via technology and integration Resourceful and innovative thinker who can work through and solve problems Adept at navigating/mediating conflict and fostering healthy dialogue Strong interpersonal skills - nurture effective working relationships with others Exceptional analytical skills - experience overseeing and managing business metrics, productivity, and outcomes Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/02/2024 03:14 PM
Manager, Program Management, Expansions & SPX, RBS Store Ops
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 6+ years of program or project management experience- 6+ years of cross functional project delivery experience- 5+ years of working cross functionally with tech and non-tech teams experience- Experience defining program requirements and using data and metrics to determine improvements- Experience managing teamsDESCRIPTIONRBS is looking for a Manager, Program Management who can lead (team of 4-7 Program as well as Operation Managers) Emerging Countries/New MarketPlace (MP) Launches and WW Selling Partner Experience (SPx). New MP Launch team helps scaling up New and Emerging MPs' work-streams through standardization and driving automation of operation processes while taking local nuances into consideration. This role will require close partnership with senior leadership teams across countries in NA, EU, India, and Sub Saharan Africa regions. Key success factors for this role will be to identify and standardize RBS scope for New MP Launches along with partner teams with an aim to deliver the highest ROI by implementing tech-first solutions based on business needs for New MP Launches.RBS SPx vision is to make Amazon the most preferred, trusted, and efficient option by building a best in-class experience across all touchpoints in the Selling Partners journey. To achieve this, we will backwards from top pain points faced by SPs, collaborate with relevant Amazon teams, create value in areas that matter most and innovate on behalf of SPs, therefore improving SP satisfaction.Key job responsibilitiesMP launch:1. Think Big and develop the strategic roadmap for New MP Launches involving unique and innovative customer solutions2. Contributes to building scalable automation that can deliver productivity benefits with joint ownership between tech and program teams for the relevant RBS functions3. Explore and understand how New MP Launch Program can multiply the business impact for the sake of our customers; if required, implement additional programs to drive broader and deeper scope for his/her team4. Deal with ambiguity and adapt to changing priorities to lead the change, open to new ideas and have relevance and moderation quality as the top focus5. Champion New MP Launch Program and hold team members accountable for progress on key program actions;6. Creation of target metrics and reporting structure to demonstrate progress towards goals, provide new insights, and allow for regular updates to senior leadership7. Earn trust of stakeholders through regular communication with senior management on status, risks, issues, and change control over driving effective written and verbal communication, leading meetings with Retail stakeholders and bring clarity to ambiguous situations.8. Own internal and external stakeholder management at multiple levels - Retail Globalization Team, New MP Retail Leadership and RBS Program Owners, to understand the business requirements and drive strategic business decisions by influencing key stakeholders using data and structured analysis9. Own 3 Year Plan of the New MP Launches Program to maintain long term successSPx:1. Advocate on behalf of Selling Partners in all engagements with SPS and Business teams.2. Drive people, process, and technology initiatives to optimize the Selling Partner experience end-to-end.3. Deliver program initiatives and improvements based on Selling Partner feedback and core SPS performance measurements.Critical Skills to be Successful:- Innovative thinking beyond constraints, open to experimenting on behalf of the customer- Leader: Experience leading teams, whether directly or indirectly, to collaboratively deliver valuable results.- Influencer: Innovative leader with the ability to identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion.- Driver: Ability to successfully deliver end-to-end programs, working through obstacles across multiple teams and organizations.- Problem Solver: Ability to utilize analytical and problem-solving skills to work through complex challenges.- Communicator: Ability to communicate clear and concise expectations and requirements with business and technology teams. Capacity to present well-reasoned and data-driven proposals in both verbal and written form.About the teamThe Retail Business Services (RBS) leverages technology to improve customer experience and selling partner experience while lowering Amazon's cost structure. Vision of RBS is to accelerate Amazon's flywheel by 1) improving the customer experience by fixing detail page catalog defects at scale, 2) improving selling partner listing quality to drive revenue and reducing fulfillment defects to drive profitability and 3) improving store operations efficiency by driving down cost of operations. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience managing, analyzing and communicating results to senior leadership- 6+ years of working cross functionally with tech and non-tech teams experienceSalary: . Date posted: 04/10/2024 10:16 PM
Manager, Software Development
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 7+ years of engineering experience- 3+ years of engineering team management experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systemsDESCRIPTIONFascinated about Alexa? Have a passion for cars? Want to help deliver state-of-the-art Alexa experiences in vehicles? Alexa Automotive is looking for a Software Development Manager to join the team to help deliver core components of our Automotive solution. Come join us!Key job responsibilitiesAs a leader and manager of the team, you will be working with business partners, software development engineers, testers, and UI/UX designers to design, implement, test, launch, and maintain new automotive experiences with Alexa. You will have significant influence on our overall strategy by helping define product features, drive system architecture, and spearhead the best-practices that enable a quality product. You will learn a variety of cutting-edge technologies, development processes, and develop well-rounded skills such as leadership, and effective project management. You will also be responsible for building a strong development team and developing career plans for the engineers reporting to you.About the teamAlexa Automotive's vision is to create safe, voice-first and multi-modal experiences to drivers and passengers in vehicles. With Alexa in the vehicle, customers can use their voice to play music, control in-cabin comfort features like AC/heater, control smart home devices, and access tens of thousands of skills built by third-party developers - all while keeping their hands on the wheel and eyes on the road.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersSalary: . Date posted: 04/10/2024 10:06 PM
Manager, Enterprise Support, ES - APJC - INDIA
Amazon, Bangalore, Any
BASIC QUALIFICATIONSBachelor's degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field 7+ years managing technical teams 14+ Yrs of overall ExperienceDESCRIPTIONAmazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services India Pvt Ltd. (AWS India) is carrying on that tradition in India by leading in Amazon's cloud product line technology called as Amazon Web Services ('AWS').AWS India technical consulting team (Enterprise Support team) is a technology consulting and support team directly working with the biggest start-ups and enterprises in India on their AWS cloud and technology journey. We are the trusted advisor to our customers advising them on operations, architecture and cost optimization as well as working with them on big events and major issues. The team creates history every year as we help our customers scale to ever-bigger numbers and enable some of the biggest events/operations in India and in many cases the world's records.Key job responsibilitiesAWS India technical consulting team is seeking an Enterprise Support Manager (ESM) to lead the awesome group of Technical Consultants (Technical Account Managers) that we have. The ESM is responsible for customer success as well as hiring, developing and managing a team of the most talented technical account managers in India.1.) As Enterprise Support Manager, you will lead a team of Technical Account Managers for managing Enterprise support customers. 2.) Our customers are pushing the edge of technology and business for India. As an ESM you will have direct influence on this and need to ensure customers have the right resource for all their technical needs.3.) As an ESM you will get a chance to work with the most awesome technical and business development people who are passionate about technology. Together, you will help craft strategies, processes and tactics to achieve great customer outcomes as well as expanding the footprint of the Enterprise Support offering.4.) As an ESM you will collaborate with customer Director and C-level executives to translate business objectives into actionable technical strategies. Focus will be on understanding business goals and developing technical solutions that enable those goals.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS • Experience scaling an organization through rapid growth or expansion • Previous experience in technical account management, business relationship management or consulting • An adaptable communication style that can fit diverse audiences (with varying technical backgrounds) • Proficient in communicating complex ideas, either with the written word or in presentations • Record of driving projects to improve support-related processes and the technical support experience • Experience with AWS service offeringsSalary: . Date posted: 04/16/2024 10:15 PM
Solution Architect - ERP SAP Planning
Boeing, Bangalore, Any
Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.OverviewBoeing is the world's largest (Per Boeing LinkedIn page) aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.Technology for today and tomorrowThe Boeing India Engineering & Technology Center (BIETC) is a 3000+ diverse engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.People-driven cultureAt Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.At Boeing, we are inclusive, diverse, and transformative. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.This position will be located in the Boeing India Engineering and Technology Center, Bangalore, India.Position Responsibilities:Leads activities to define requirements, design and verify robust architecture, data and information management systems and components.Leads the identification of design constraints and ensures architecture conforms to requirements. Incorporates architecture functions into software development lifecycle.Leads the development and configuration management of architecture views and models.Ability to assist with assessments of the impact of architectural decisions across applicationsPerforms trade-off analyses.Evaluates products to assess suitability for integration into delivery system environments.Create, maintain and implement standards and reference architecturesUnderstanding of full systems development lifecycle from requirements gathering through implementation of various functional architecture solutions.Communicate effectively on end to end solution with other teams and to management on solution aspects.Experience with Business Process and/or Services Modeling in global business environmentContribute towards explore phase activities, update and review associated deliverables.Work with Functional team and translate solution to detailed designidentify, recommend and implement complex configuration solutions and implement full cycle configuration to meet business needs; Review and update associated documentationReview and maintain functional/application design documents in collaboration with stakeholders and SI partnersReview and approve effectiveness of buildContribute to overall project requirements associated with transaction access, report developments, master data, batch job set upAbility of handle and lead the development of WRICEF objects independently in collaboration with ABAPContribute for overall project management plan using SAP Activate methodologyReview and approve change request during project sustainmentCoaches and mentors' othersAbility to influence and collaborate at all levels of the organization including senior executivesEmployer will not sponsor applicants for employment visa status.Basic Qualifications (Required Skills/Experience):Bachelor's Degree or higher level of education as Basic QualificationMinimum 12 years of overall SAP experience in manufacturing environments of which 8+ experience in SAP Production Planning, Advanced Planning, architecting Planning business process solutions in SAPCandidate should have done minimum 2 E2E implementation projects.Must have good knowledge of business planning process with strong integration experience with SPM/JDAExperience of S/4 HANA, awareness of S/4HANA road-map, differences between various releases and new innovations that are brought in each of the S/4HANA releaseThorough understanding of SAP Production planning including material master, latest MRP Types, FIORI apps, MRP areas, all relevant values in MRP view, BOMS, alternatives, Routing, Advanced routing knowledge, Strategy groups in depth and Usage of stock requirementsDeep understanding of special planning procedures along with interchangeability functionality and Discrete & Repetitive manufacturing with associated configurations Thorough knowledge of central function activities ECM/OCM/Batch, handling and serial number management Experience on integration touch points with Sales/Procurement/Costing /Quality and Plant maintenance Working knowledge with WBS Have Designed complex RICEFS via integrations Sound Knowledge on Advanced planning tools in SAP or external systems Breadth of Knowledge in SAP Quality Management via various inspection types 01/0101/03/04/05/08/0808/10/11/14 In Depth knowledge on Sampling scheme and Sampling procedure/MIC Experience on SAP Activate methodology and Agile (SAFe) development methods Strong understanding and experience of SAP testing tools and other SAP line of business products Understanding of business functionalities in Aerospace and Defense industry Exposure to usage of SAP Solution ManagerExceptional Communication and Interpersonal skillsExperience successfully working with colleagues internationally, especially in a highly collaborative manner and cultureTypical Education & Experience:Technical bachelor's degree with typically 13+ years related work experience or a Master's degree with typically 12+ years with an equivalent combination of education and experience. A technical degree is defined as any four year degree or greater, in a mathematic, scientific or information technology field of study.Relocation:This position does offer relocation within IndiaExport Control Requirements: Not an export control positionEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/18/2024 03:58 PM
Manager BIE
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 7+ years of business intelligence and analytics experience- 5+ years of delivering results managing a business intelligence or analytics team, including employee development and performance management experience- Experience with SQL- Experience with ETL- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning softwareDESCRIPTIONAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. The AOP team is an integral part of this and strives to provide Analytical Capabilities to fulfil all customer processes in the IN-ECCF regions.The Business intelligence engineer Manager would support the analytical requirements of the IN-ECCF Operations Analytics team. Candidate will be responsible for leading a team of BAs, BIEs, DEs to conducting deep dive analyses to solve complex business problems and to build robust/automated BIE solutions. He/she will also be responsible for driving analytical strategy for their respective function and enable data driven decision making. Another key aspect of the job is to unearth insights from data to help the operations team in driving process excellence. This position requires exceptional managerial skills, excellent statistical knowledge, superior analytical abilities, good knowledge of business intelligence solutions and exposure to efficient data engineering practices. The BIE Manager will also be a good stakeholder manager as he/she will have to work closely with senior Ops stakeholders/leaders. Candidate should be comfortable with ambiguity, capable of working in a fast-paced environment, continuously improving technical skills to meet business needs, possess strong attention to detail and be able to collaborate with customers to understand and transform business problems into requirements and deliverables.Key job responsibilitiesResponsibilities:* Design, write, and drive detailed specifications for development and maintenance of robust reporting and other analytical systems* Drive development of quantitative models necessary for evaluation and implementation of metrics* Manage and execute entire projects or components of large projects from start to finish including project management, data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations.* Working with partner tech teams to deliver an integrated roadmap* Managing a team of BAs, BIEs, DEs and Data Scientists to delivery roadmap projects while also delivering their personal learning goals and growth* Building OP plans by working closely with senior leadership and stakeholdersWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 4+ years of working with very large data warehousing environment experience- 6+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience- Past Data Engineering experience is preferred. Knowledge of building production pipelines using AWS Services (such as NAWS, Lambda, Kinesis, Firehose, S3 etc.).Salary: . Date posted: 04/20/2024 09:01 AM
Manager : HRIS
, bangalore, IN
About KennametalWith over 80 years as an industrial technology leader,Kennametal Inc.delivers productivity to customers through materials science, tooling and wear:resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn toKennametalto help them manufacture with precision and efficiency. Every day approximately8,700 employees are helping customers in nearly 100 countries stay competitive.Kennametalgenerated2.1 billionin revenues in fiscal 2023. Learn more atkennametal. Follow Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.Position Title: Manager : HRIS Job SummaryThe HR Information Systems (HRIS) manager oversees the global Human Capital Management (HCM) system, primarily SuccessFactors. Reporting directly to the Director of HR Technology and PMO. It includes driving the evolution of the Human Resources function by developing, enhancing, and managing the HCM system. This position entails leading the HRIS administration team while collaborating with stakeholders, including global HR, payroll/finance, IT functions, and third:party vendors.Key Job Responsibilities:Release Management: Lead the HCM system release processes by aligning and prioritizing HRIS initiatives, defining change request intake processes, and determining release scope.:System Testing Strategy: Define and manage a comprehensive system testing strategy, including managing multiple test environments and maintaining a library of test scripts for all modules.:Integrations : :Change Management: Develop strategies for change management and communication to facilitate long:term system adoption.:Business Partnership: Establish partnerships with business owners to provide consultation on process improvements, releases, innovative solutions, and validation processes.:Data Integrity: Define global data integrity processes and audits, ensuring adherence to global data standards and collaborating with regional HR to improve data integrity in compliance with data privacy laws.:Permissions and Security Management: Implement and oversee permissions and security protocols within the HCM system, ensuring access controls and data protection measures are in place. :Integration Strategy: Develop and execute strategies for integrating the HCM system with other organizational systems, such as finance, IT, and third:party applications.:Team Leadership: Provide leadership and coaching to the HRIS administration team, managing workload assignments and fostering professional development.:Training: Oversee user training on system operations, including preparation of user manuals and delivery of training sessions.:Project Management: Lead projects ensuring integration with all relevant functions.:Process Improvement: Identify opportunities for process improvement and implement project management best practices.:Vendor Relationship Management: Manage relationships with third:party vendors providing HCM system services, ensuring adherence to service level agreements (SLAs), resolving issues promptly, and optimizing vendor performance.Preferred Areas of Education and Certifications: :Fulltime Bachelor's Degree :Minimum of seven (7) years of relevant experience, with at least 1:2 years in a supervisory capacity.:Five (5) years of hands:on experience in the SAP SuccessFactors domain, encompassing full:cycle implementation of SuccessFactors modules, from requirements gathering through testing, documentation, and final solution rollout.:Proficiency at an expert level with SAP SuccessFactors modules, particularly Employee Central, Recruiting, Performance Management, Goal Management, Compensation, or Onboarding.:Extensive experience in implementing and/or upgrading Human Capital Management (HCM) systems and ADP systems.:Comprehensive knowledge