BASIC QUALIFICATIONS - Bachelor's Degree in a technology related field or equivalent experience to a Bachelor's degree based on 3 years professional experience for every 1 year of education - 5+ years professional experience working in large scale networking environments - Knowledge and experience with LAN/WAN infrastructure - Knowledge and experience with internet routing protocols and concepts: TCP/IP, BGP, OSPF, MPLS - Knowledge and experience with network security and various secured VPN technologies - Knowledge and experience with network operating systems such as Cisco IOS and Junos - Exposure in a Linux/Unix environment, DNS and DHCP - Exposure in automation via Bash/shell scripting and Perl/Python programming - Thorough understanding of TCP/IP networking, IP routing, Server Load Balancing, Network Security architecture and core technologies such as IP, TCP, OSPF/IS-IS, BGP, MPLS, Server Load Balancers, Firewalls, ACLs, DNS, DHCP, IPAM, LDAP, NFS, etc.DESCRIPTIONAmazon's OpstechIT Tier-3 support team proactively drives the stability and sustainability of one of the largest Amazon's Fulfilment Center(FC) network and leads innovative ways to optimize, automate and scale the Amazon network through this exciting time of accelerated growth for the organization and the network. The ideal candidate will have a proven track record of technical leadership and success in driving complex issues to resolution, autonomously and/or collaboratively. The successful candidate will demonstrate an in-depth knowledge of networking, networking concepts and automation. They will have experience participating in proactive engineering, network optimization and operational network support for a large-scale service provider or enterprise environment. The successful candidate will be expected to provide high quality top-tier network escalation support for complex issues and drive the innovation for simplicity and sustainability of the Amazon's Fulfilment Center Network worldwide. As a technical leader he/she will manage complex stakeholder relationships with both technical team and management. A passion for working with new technologies and pushing the envelope on existing technology is required. High level of ownership and bias-for-action is required to be successful in this role. This is an excellent opportunity to join Amazon's world class technical team, working with some of the best and brightest engineers in the industry while also developing your skills and furthering your career within one of the fastest growing most innovative and progressive technology companies in the world.The ideal candidate is highly autonomous; detail oriented and possesses strong written and verbal communication skills. The candidate will have significant experience of supporting large scale, service provider or enterprise class networks. Responsibilities - Provide on-shift network escalation support for critical and complex network issues - Dive Deep on the high severity incidents and participate in root cause analysis - Automate select network administration tasks through creation and maintenance of scripts and tools - Work closely with our Network Engineering teams to ensure fast, smooth roll-out of new designs and products - Partner with our broader Technical operations organization to reduce operational burden - Support in organizational transformation from reactive to proactive with focus on predictiveness - Deliver simple, sustainable and repeatable solutions and processes - Drive and support innovation for operational excellence. Identify and implement operational efficiency through tools and process optimization - Drive standards across the network and ensure that we are fully compliant to those standards and policies - Monitor and manage technical communications during large-scale events - Identify and dive deep on recurring issues and recommend preventative solutions - Create and review documentation and process regarding issues, new standard operating procedures, knowledge transfer material, etc. - Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction - Complete customer requests via trouble ticketing system - Participate in hiring and developing the best - Follow the existing change policies and create, review and execute complex changes. Develop and maintain change templates - Be a part of Global support organization that provides 7X24 escalation support on shift rotation basis. Some night and week end support may be requiredWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS - Knowledge of network analysis fundamentals and robust troubleshooting skills; specifically, network performance analysis,network hardware and packet forwarding architectures. - Experience working with customers to diagnose a problem, and work towards resolution - Excellent verbal and written communication skills - CCIE (lab) or equivalent certifications - Software development/programming experience.Salary: . Date posted: 04/04/2024 09:34 AM

Network Engineer : SaaS, Cisco

, bangalore, IN

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply nowWhat youll doDeploy and maintain the Success Factors SPM network infrastructure to include routers, switches, firewalls and other network devices.:Review existing processes and recommend changes or institute new processes as necessary, including the areas of monitoring, upgrades, and tuning.:Participate in application customization discussions and technical implementations as it pertains to network engineering.:Management of both remote:access and site:to:site VPN tunnels in a Palo Alto / Cisco environment.:Debugging and troubleshooting of any IPsec/network related issues VPN access.:Working directly with customers to assist their network teams in establishing connectivity.:Monitoring and management of Palo Alto Networks IPS devices.:Generate high:quality project documentation, such as architecture designs, implementation plans, design documents, test plans, etc.:Provide documentation, training and technical escalation applicable for day:to:day administration and change requests for network configuration.:Document maintenance activities, failure analysis results, incident reports, penetration analysis, audit results and activities related to management of small:scale projects.:Provide technical escalation and be on call during designated periods.:Work with engineering on release management and testing within a SaaS environment.:Diagnose, as appropriate, complex systems issues with multiple influencing factors which may require interaction with vendors to resolve problems.:Ability to work in a highly collaborative team environment as well as being productive and accountable independently.What you bring:1: 2years experience designing, deploying and maintaining large data center environments.:Experience in a SaaS production environment.:Experience with external monitoring tools such as Thousand Eyes or similar.:Experience with internal monitoring tools such as Solarwinds, Nagios, etc.:Good knowledge of LAN/WAN technologies.:Good knowledge of TCP and UDP protocols.:Good knowledge of BGP, OSPF and EIGRP.:Good knowledge of STP.:Knowledge of network access control on Cisco devices preferred.:Experience in cable management techniques desired:Experience supporting wide area networks with emphasis on IPSec, VPN and MPLS transport preferred.:Experience with Cisco IOS, IOS:XR and NX:OS preferred.:Familiarity with administration of network services (DNS, NTP, AAA servers, etc) is desirable.:Experience working in a load balanced environment is desirable.:Experience with F5 BigIP a plus.:Experience with automation tools a plus.Meet your teamThe Network Engineer will be a member of the team responsible for supporting the network infrastructure for all Success Factors SPM hosted data in a 24x7 SaaS environment where SLAs are very important and tracked closely. The Network Engineer will coordinate with business owners to ensure that the appropriate hosting objectives are being met. As the SaaS service offerings are located in co:location facilities, the Network Engineer will be a liaison with the co:location solution providers for all technical matters associated with operating the Success Factors SPM SaaS suite of services. We bu