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Network Manager Salary in Bangalore - PayScale

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Manager/ Associate Senior Manager, IAM
, bangalore, IN
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Job ID: 34253Job Title: Associate Senior Manager/ Manager, IAM Reports to: Director, Security Architecture and EngineeringLocation: Gurugram/ BangaloreHybrid WorkingThe role which is part of Colt is Security and Resilience team is responsible for Strategy and Roadmap for Identity and Privilege Access Management, driving the transformation and development of the Identity and Access Management (IAM) function. The role will lead a team of IAM and PAM professionals, including architects, consultants, analyst, and engineers, and will be responsible for the development, implementation, and continual improvement of IAM and PAM capabilities and strategies.Key Accountabilities::Develop and execute a comprehensive IAM and PAM strategy aligned with the organisations goals and industry best practices.:Collaborate with cross:functional teams, including IT, security, compliance, and business units, to align IAM and PAM initiatives with business objectives.:Oversee the design, implementation, and operation of IAM/PAM processes and technologies, such as user provisioning, access certification, authentication, and authorization, credential vaulting and password randomization, approval workflows.:Monitor and evaluate program performance metrics, identify areas for improvement, and implement enhancements to optimize the programs effectiveness and efficiency.:Assess and mitigate risks associated with user identities and access rights, privileged accounts, and third:party access.:Build and develop a high:performing team, providing coaching, mentoring, and professional development opportunities.Role Specific Requirements::Proven experience in a leadership role overseeing Identity and Privilege Access Management programs in large organizations.:Strong knowledge of IAM/PAM concepts, technologies, and best practices, including identity lifecycle management, access governance, authentication, and authorization mechanisms.:Familiarity with regulatory requirements and industry standards related to IAM, such as GDPR, PCI DSS, ISO 27001, NIST.:Experience in designing and implementing IAM and PAM solutions using industry:leading tools and frameworks.:Good understanding of cybersecurity principles, risk management, and incident response processes.:Professional certifications such as CISSP, CISM, or CISA are highly desirable.What we offer:Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognizes the importance of a work life balance.Some benefit examples are:-Flexible working and relaxed dress code-Two days annually to spend on volunteering opportunities-Access to Online:learning Platform-Business mentoring-option of parking slots in the Colt Campus-lunch vouchers
Programme Manager
, bangalore, IN
The organization : World Diabetes Foundation (WDF) The World Diabetes Foundation (WDF) is looking for an experienced and ambitious Programme Manager to independently monitor and support a diversified portfolio of projects in the Asia region in accordance with WDF's vision, strategy, and procedures. Are you seeking an opportunity to contribute to improving access to prevention and care for diabetes and related NCDs and are you interested to work in an international organization with high ambitions and with a strong partnership focus? If yes, you are the Programme Manager we are looking for.About the organizationIn line with its mission to reach and support vulnerable communities and low:income populations, World Diabetes Foundation (WDF) has invested substantially over the past two decades in partnerships with health authorities and stakeholders in India and other countries in the Asia region given the high prevalence of diabetes and other NCDs and the need to improve access to care. As part of WDF's project portfolio in the region, several large:scale partnerships are being implemented and developed to accelerate health reform goals and commitments to Universal Health Coverage.The positionAs a Programme Manager in the Asia Team, you will support the coordination and monitoring of an expanding portfolio of WDF partnerships. You will engage and contribute to various tasks and activities to consolidate and expand WDF's presence with a focus on project monitoring and stakeholder relations. The workstation is based in Bangalore, India. As a Programme Manager you will drive tasks and responsibilities as overall outlined by the WDF Senior Programme Manager, based in Denmark and you will be responsible for the following main tasks.Daily monitoring of large WDF:funded project partnerships and programmes in the Asia region. The monitoring will follow WDF's standard operating procedures and include field visits, stakeholder meetings, etc. as deemed relevant.In collaboration with the WDF Senior Programme Manager prepare/arrange, coordinate and document stakeholder meetings and partner workshops. Contribute to identification and sharing of relevant learnings for cross:fertilization between partnership components. WDF has a strong learning track, and a key deliverable is to facilitate cross:learning and best:practice sharing.Prepare reports, advocacy and communication materials, and other formats of content, related to WDF:funded partnerships in the countries of responsibility, and pursue opportunities for promoting WDF. You will also be engaged with organizing stakeholder visits from WDF and from WDF's donors. Qualifications:The preferred candidate holds an academic degree at master's level within a field of relevance (e.g. public health/international health, political science/social science, development studies or related) and a minimum of six years of relevant professional experience. The candidate would be expected to possess excellent writing and communication skills and be able to synthesize, analyze and communicate complex and comprehensive data.:The preferred candidate has a track record of employment with e.g. national health authorities or public health institutions, NGO's working within health, or international development agencies. Demonstrated project management and monitoring experience is essential. Experience within the diabetes and related NCD agenda and a network within this area is an asset. The candidate must have full professional proficiency in English. Additional language proficiency in Hindi or other relevant language in the region is considered an asset.:To succeed in the position, you are a team player, creative thinker, proactive and solution:oriented person. You have an analytical mindset, work in a self:driven and structured manner. You possess a high level of flexibility, and you have a high degree of cu
Adobe Experience Manager (5:12 Years) for an Information and Technology Company
, bangalore, IN
We are looking for a " Adobe Experience Manager "for one of our esteemed Clients for Bangalore, India Location.RESPONSIBILITIES:Define a content model for content/assets that can accommodate future requirements.Defines the necessary templates and components based on business requirements.Identify when to use out:of:the:box components versus custom components.Create specifications for custom components.Identify when to use OSGi bundles/services and tag libraries.Identify when a proof of concept (POC) is needed.Explain common security models and concepts (for example: LDAP, SSO).Determines which storage type to use based upon non:functional business requirements.Explain and can apply common performance optimization concepts to customer requirements (for example: caching/CDN, user:generated content)Leads the design of workflow models for business processesDefines analytics tagging architecture for customer websites.Creates a security concept for an AEM installation (Users, groups, ACLs, Dispatcher rules, OS:based security)Develops migration strategies from legacy systems to AEM.Explain localization concepts that could impact content structure, templates and components (i18n), and 3rd:party translations.Demonstrate knowledge of User Interface (UI) frameworks.Set up a sufficient testing infrastructure (this includes staging environments, coordination of tests, clarification of which automated and/or manual tests are mandatory) You should also be familiar with Linux and other Unix systems, Windows Server, networks and network topologies, Web servers (e.g., IIS, Apache), and build environments and Continuous Integration Servers.REQUIREMENT:At least 5 years' experience coding with Java/J2EE.2:4 years of experience with AEM.2:4 years' experience with OSGI framework (Bundles/Services, tag libraries).Minimum 5 years of experience with WCM (Multiple CMS').Has been an architect or co:architect on multiple AEM:based solutions or projects.Has experience with industry standard methodologies such as Agile Scrum and Waterfall.Has experience with back:end integration and front:end integration.Has experience utilizing taxonomies within AEM applications.Has experience working with different persistence architectures (Architectures include: Binary storages, content storages, relational databases, index technologies, and cloud installation)Can architect an entire AEM infrastructure/environment.Can architect an AEM:based solution.Can complete As Is/Discovery analysis of client architecture.Must be comfortable creating documents, presenting to customers.Is capable of abstracting functional requirements based on customer vision.Is capable of writing coherent functional specifications.Is capable of identifying colliding requirements and is able to moderate resolution of a functional conflict.
Manager I
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- Bachelor's degree or equivalentDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon is seeking Operation Manager for its Fulfilment Center team. In this role you will working closely with sort centers (SCs), last mile (LMs), logistic partners and other stakeholders for smooth management of FC operations of BLX1. The L4 leader will be the POC to manage dedicate department of BLX1, and handle all escalations and metrics related to same. The person will also drive deployment of solutions for productivity and cost optimization of BLX1 along with other tech deployments to streamline FC operations. In BAU, he/she will be rostered in shifts for keeping a tab on operations & work on improvement projects.Key job responsibilitiesEssential Functions- FC day to day operations management- Space, productivity and cost optimization for FC operations- Development of TL, BB PA and GB PA- People and stakeholder management- Focus of safe and high quality operations- Prepare bridge for WBR- Weekly manpower planning- Weekly Truck planning- Cap validation per lane and weekly capacity management- Reduce FC damage and losses- Drive AMXL FC related programsA day in the lifeEssential Functions- FC day to day operations management- Development of TL, BB PA and GB PA- People management- Focus of safe and high quality operationsAbout the teamBLX1 is the only own FC in AMXL network. Thus holding the key responsibility to drive creative programs to continue to optimize FC operations, which can subsequently be implemented in 3P network. In BLX1, there is a very strong focus on safe operations with high quality deliverable. We need people to look at things holistically at business level and chase aggressive timelines to deliver at high barWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysSalary: . Date posted: 04/04/2024 10:19 PM
Operations Manager II, 3P Central
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysDESCRIPTION. The Operations Manager, IN 3P Central, is responsible for driving compliance culture through risk and mitigation actions, centrally managing the 3P SC Network Performance by ensuring process improvements and apt review models, and handling commercial negotiations and loss recovery with 3P Partners in coordination with Procurement & SLP. The role holder will also execute Site Launches/Closures end to end including site visits, shortlisting and transitions. She/he will ensure the readiness of all sites for ART events through leading and lagging indicators measurement and workforce hiring & training coordination. Additionally, she/he will strategize to enhance 3P SC's standardization capabilities to align with ATS and other geographies. Key job responsibilities• Risk Mitigation and Compliance: Identify risks and develop mitigating initiatives related to compliance by engaging with the TRC and 3P Partner for timely audits, identification, documents verification and CAPs. Drive a culture of compliance with partners to ensure zero breach of contracts. Ensure adequate festival and unplanned contingency planning in coordination with CF, MPO and Partner.• Network Performance Management: Oversee and manage the 3P Middle Mile Network Performance, collaborating with MPO, L&D and 3P Partners across 14 3P Sort Centers in IN. Establish key performance indicators for partners along with measurement and visibility in partnership with MPOs. CF and NOC. • Commercial Analysis for FCF: Own commercials through detailed analysis, working in close coordination with the Procurement team to achieve mutually beneficial costs and agreements. Develop benchmarking for indirect and direct cost elements. • Billing account management: Ensure budget planning for partner accounts are completed in coordination with Finance. Share purchase requisitions and orders are available as per SLA, with partner and mitigate cash flow risks. • Loss Recovery Mechanism: Develop and implement stringent recovery mechanisms like automated reports, standard deep dive formats and reviews to minimize losses and improve overall operational efficiencies.• New Launches, Closures, Initiatives and SOP Design: Drive the formulation and implementation of new program launches, design SOPs, and develop scalable long-term initiatives in coordination with MPO, partner, central flow and ACES. Drive initiatives to stay ahead of IN or other geo industry trends and adapting to changing customer demands. Develop short and long term plan for building transitions along with its drive to end stage of execution.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experienceSalary: . Date posted: 04/08/2024 10:33 AM
Release Program Manager
, bangalore, IN
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply nowAbout the RoleAs a Release Readiness Program Manager, you will engage with an experienced cross:disciplinary staff to drive Business Network readiness program ensuring internal and external customers are prepared for a product releases. You must be responsive, flexible, and able to succeed within an open collaborative peer environment. The person filling this position must be pro:active and possess a desire to succeed in a challenging environment. Strong leadership, communications, and team:building skills are essential. This position will spend most of their time managing the release readiness program ensuring a successful new solution launch.What youll do:Lead the program management activities for specific releases.:Ensure all aspects of Solution Life Cycle from Planning to Release are appropriately defined and tracked.:Define and drive New Product Readiness (NPR) / New Product Introduction (NPI) activities.:Ensure all internal and external stakeholders understand impact of new releases.:Works closely with each stakeholder team to maintain and enhance "solution readiness" deliverables.:Ensure (1) readiness tasks are defined, (2) dependencies, timelines and owners are identified, (3) issues are escalated and resolved, and (4) release readiness plans are firmly communicated and managed.:Continually review the release readiness framework to ensure learning/process improvements are realized and higher quality releases are achieved.:Be the expert on release readiness life cycle processes and champion process best practices, metrics and high:quality standards.:Independently and accurately report on the state of your release to executive stakeholders. Be the trusted speaker on the state of release in key checkpoint reviews.:Make constant assessment of feature pipeline, work done and work quality to support decision making on release delivery schedule.:Assist teams in establishing clear commitments to stakeholders and help hold the teams accountable for meeting these commitments.What you bring:Bachelors degree in Computer Science, Marketing, Engineering, Mathematics, or a related field of study and 10 years of experience required. Advanced Degree preferred.:Demonstrated ability to effectively lead concurrent complex projects/programs with geographically dispersed teams.:Demonstrated customer management skills.:Experience in product launches and/or release management and/or process management.:Strong organizational skills:Demonstrate a consistent ability to act independently on project work.:Excellent verbal, written and presentation skills.:Ability to prioritize work based on business requirements and effectively escalates issues where appropriate.:Evidenced ability to build support for ideas; credible enough in the role to influence highly intelligent and highly technical team members.:Experience modifying and/or defining processes rather than applying what exists today.:Self:driven and with a general interest in new things.:PMI certification is preferred.Meet your TeamOur vision is to build the next generation Unified Business Network, bringing all our business networks together into a single business platform to create a network of networks, a network of intelligent enterprises, leveraging on th
Program Manager
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAmazon's Selection expansion team started operations in March 2009 and has grown steadily in scope ever since. This is a global program supporting all marketplaces and operates out of Chennai. Amazon eCommerce Selection and Catalog Systems group at Amazon focuses on making direct impact on Selection for Amazon's Retail & 3rd party marketplace business across markets worldwide. The Selection Expansion team within this group owns end to end processes for discovering, prioritizing and adding new selection available to customers across different markets worldwide. This drives one of Amazon's core focus areas: providing the widest selection to customers. We operate in a fast paced, rapidly growing environment offering new challenges and opportunities for making impactful changes in the Amazon ecosystem.Program Manager in this group is expected to interact directly with Amazon internal stakeholders across the globe to deliver on operational goals, drive process improvements and deliver business value. The person will be expected to be skilled in understanding customer needs, setting and managing expectations, building customer confidence through effective communication, reliable delivery, robust processes, and sound reporting metrics. The person will also be responsible for defining and driving customer impact metrics across programs and marketplaces through process changes and improvements in customer experience for the product/process that he/she manages. The person will work with cross skilled team of associates (technical & non-technical), business analysts, program and product managers to carry out business critical processes. The individual would be responsible for overall planning, budgeting, growth, delivery, process efficiency and productivity for their work groups.Key job responsibilities1. Drive cross functional programs/ projects to deliver business value for the team; be part of projects involving new feature definition to improve processes, customer adoption and to reduce cost.2. Work with data engineering team and Software development teams to improve tools, processes and reporting dashboards3. Engage stakeholders across globe; demonstrate business acumen and skills in driving change by developing business proposals and driving implementation of recommendations through effective written and oral communication.4. Work with operations team to drive implementation of new programs & products5. Analyze historical data to build quality improvement initiatives and drive quality strategies across the network.6. Formulate, implement and track career development plans for team of highly skilled resourcesWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Chennai, TN, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesSalary: . Date posted: 04/10/2024 10:16 PM
Manager, Software Development
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 7+ years of engineering experience- 3+ years of engineering team management experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systemsDESCRIPTIONFascinated about Alexa? Have a passion for cars? Want to help deliver state-of-the-art Alexa experiences in vehicles? Alexa Automotive is looking for a Software Development Manager to join the team to help deliver core components of our Automotive solution. Come join us!Key job responsibilitiesAs a leader and manager of the team, you will be working with business partners, software development engineers, testers, and UI/UX designers to design, implement, test, launch, and maintain new automotive experiences with Alexa. You will have significant influence on our overall strategy by helping define product features, drive system architecture, and spearhead the best-practices that enable a quality product. You will learn a variety of cutting-edge technologies, development processes, and develop well-rounded skills such as leadership, and effective project management. You will also be responsible for building a strong development team and developing career plans for the engineers reporting to you.About the teamAlexa Automotive's vision is to create safe, voice-first and multi-modal experiences to drivers and passengers in vehicles. With Alexa in the vehicle, customers can use their voice to play music, control in-cabin comfort features like AC/heater, control smart home devices, and access tens of thousands of skills built by third-party developers - all while keeping their hands on the wheel and eyes on the road.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersSalary: . Date posted: 04/10/2024 10:06 PM
Program Manager
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAmazon's Selection expansion team started operations in March 2009 and has grown steadily in scope ever since. This is a global program supporting all marketplaces and operates out of Chennai. Amazon eCommerce Selection and Catalog Systems group at Amazon focuses on making direct impact on Selection for Amazon's Retail & 3rd party marketplace business across markets worldwide. The Selection Expansion team within this group owns end to end processes for discovering, prioritizing and adding new selection available to customers across different markets worldwide. This drives one of Amazon's core focus areas: providing the widest selection to customers. We operate in a fast paced, rapidly growing environment offering new challenges and opportunities for making impactful changes in the Amazon ecosystem.Program Manager in this group is expected to interact directly with Amazon internal stakeholders across the globe to deliver on operational goals, drive process improvements and deliver business value. The person will be expected to be skilled in understanding customer needs, setting and managing expectations, building customer confidence through effective communication, reliable delivery, robust processes, and sound reporting metrics. The person will also be responsible for defining and driving customer impact metrics across programs and marketplaces through process changes and improvements in customer experience for the product/process that he/she manages. The person will work with cross skilled team of associates (technical & non-technical), business analysts, program and product managers to carry out business critical processes. The individual would be responsible for overall planning, budgeting, growth, delivery, process efficiency and productivity for their work groups.Key job responsibilities1. Drive cross functional programs/ projects to deliver business value for the team; be part of projects involving new feature definition to improve processes, customer adoption and to reduce cost.2. Work with data engineering team and Software development teams to improve tools, processes and reporting dashboards3. Engage stakeholders across globe; demonstrate business acumen and skills in driving change by developing business proposals and driving implementation of recommendations through effective written and oral communication.4. Work with operations team to drive implementation of new programs & products5. Analyze historical data to build quality improvement initiatives and drive quality strategies across the network.6. Formulate, implement and track career development plans for team of highly skilled resourcesWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Chennai, TN, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- 3+ years of driving process improvements experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesSalary: . Date posted: 04/12/2024 09:10 AM
Risk Manager II, Relay Product Excellence
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information- 8 or more years of experience leading an operational organization in a global environment, responsible for an overall team of 50+ employees- Should be manager's manager- Well-versed with written and verbal communication skills both remotely and face to face- Evidence of success in operational management, operational enhancement and operational change- Experience of managing and developing two levels of management along with their direct reports.- Coaching and leadership skills including evidence of successful succession planning models.- 6 years+ people and performance management experience- A proven track record of implementing, delivering large projects and communicating effectivelyDESCRIPTIONAs the Risk Manager of the Relay Account Investigation team, you will be responsible for providing the overall management for a team of employees and direct leadership to the investigation team, overseeing and developing employee performance and process improvement activities. This team conducts risk reviews on accounts with investigatory resources and tools to validate identity. The group has responsibility for taking appropriate actions on or accounts to protect Amazon from risk of account takeover and to prevent /mitigate fraud. The team aims and works towards zero fraud, zero account takeovers, zero false positives, and zero scams of any kind. The team seeks the best possible trade-off between customer experience and risk related losses, and when they have to make difficult choices, they will err towards the customer experience. You will be responsible for building and maintaining SOP's, implementing, managing and reporting through Metrics, Service Level Agreements and Key Performance Indicators through Strategic Leadership and Vision, Daily Operational Management and Continuous Process improvements. You will be responsible for building operational cadences and review mechanisms to enable the team to achieve performance standards. You will have a strong voice in the forecasting accuracy of investigations, the necessary staffing requirements to achieve SLAs, and in ensuring all coaching, training needs are met. You will be a functional Operations owner, who works closely with the global program owners to design and deploy business strategies for enhanced Customer experience, including SLAs, First Contact Resolution, feedback on policies and decision quality and overall tools enhancements. You will be working in a fast-paced environment where every day brings unique new challenges and new opportunities. As new use cases emerge, you must quickly adjust, onboard and train employees to take on new processes. You must ensure that SOPs, work processes and trainings meet standards and then ensure a successful ramp and execution. As SOP's/ Policies evolve, due to addition of new stores and changing regulations, and new enforcements are added, you will be required to deploy innovative mechanisms to accommodate new complexities, risks and makes adjustments in the operating environment for consistent delivery. You should have excellent business and communication skills and be able to work with senior management globally, site peers and worldwide business stakeholders. You will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-moving set of priorities, competitive pressures, and operational initiatives. You will partner closely with machine learning, product, technology, and program teams to define and build innovative and delightful experiences for drivers and customers. You must be highly analytical, able to work extremely effectively in a matrix organization, and have the ability to break complex problems down into steps that drive product development at Amazon speed. You will set the tempo for defect reduction through continuous improvement and drive accountability across multiple business units in order to deliver large scale high visibility/ high impact projects. You will lead by example to be just as passionate about operational performance and predictability as you will be about all other aspects of customer experience. You will be required to build a strong culture within the teams driving towards excellence in execution (Deliver Results) and Employee Success/Employee Experience. You must demonstrate the ability to hire and develop strong leaders, have a genuine passion for people, and coaches them to deliver exceptional levels of performance. You must demonstrate the commitment to DEI through building a culture of inclusivity, ensuring equity in our people processes and hire a diverse team of employees. Key job responsibilities• Manage a team of risk managers and investigators • The right individual will have solid business judgment, effectively communicate team goals, and drive a fast-paced organization to deliver results with a focused and pragmatic approach to the business • Achieve operational excellence and drive process improvements • Play a critical role in building management depth by providing guidance and mentorship to all levels of leadership, as well as serving as an outstanding role model • Develop employees and their skill sets to expand the team capabilities and provide growth opportunities for future Amazon leaders including succession planning. Act as proponent for DEI • Manage and execute for defined metrics and quality, maintain clear metrics on our investigation handling volumes, performance, and decision quality • Possess superior analytical abilities and judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment • The manager's success will be measured by their ability to drive operational efficiencies across all processing areas whilst improving internal and external customer experience • Keys to success in this role include exceptional leadership, analytical, managerial, interpersonal, and project management skills. This role blends operations and program managementAbout the teamIt's no secret that Amazon relies on its technology to deliver millions of packages every day to its customers - on time, with low cost. The Middle Mile Transportation Technology organization, builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast-growing business and our technical journey has only started. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Amazon Fresh groceries, ultra-fast Prime Now deliveries of big-screen TV's, increasingly complex transportation network, and growing number of shipments worldwide, we see a brand-new opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, optimization techniques, and operate high volume, low latency, and high availability services. We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience- Professional auditing qualification, or similar risk or compliance credentials- Experience with SQL and Excel- Proven experience across the domain of Risk Management, Fraud Management & Operations.- Proven track record of driving change and innovation.- Proven ability to understand and manage complex systems.- Strong ability to source and analyze data to drive business strategies and decisions.- Should be highly data driven.Salary: . Date posted: 04/20/2024 09:01 AM