Customer Service Salary in Tamil Nadu - PayScale

About DTCC:With over 40 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From operating facilities and data centers around the world, DTCC automates, centralizes, and standardizes the processing of financial transactions across the trade lifecycle and mitigates risk for thousands of institutions worldwide.At DTCC we value on our clients'' interests and partner to deliver superior results with excellence and innovation and lead with integrity. We proactively develop your potential and invest in your career.Pay and Benefits:Competitive compensation, including base pay and annual incentiveComprehensive health and life insurance and well-being benefits, based on locationPension / Retirement benefitsPaid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).Why you''ll love this job:This is a client support role focused on analyzing incoming client queries via phone, email, and web portal, providing functional expertise and advice to clients, act as first level of escalation and coordinate vital actions with other teams such as Product, Technology, Project and Release management, Risk management, Legal and Compliance, Onboarding and the User Acceptance Testing team.The client support team will be providing support to DTCC clients across different business lines. Expectations include an ability to build rapport and develop relationships with internal and external partners, strong problem resolution and troubleshooting skills and an ability to provide First Call Resolution to clients.Your ResponsibilitiesHandling incoming client calls and client queries via web portal and emails, provide client resolution or identifying and setting client expectation for follow-up during the initial client calls.Accountable for analyzing, tracking, and communicating updates and resolution to clients in a timely manner and within the query management expectations.Prioritize and follow escalation procedure on critical service disruption issue and maintain accurate case management information and categorization.Pro-actively supervise and provide timely response to clients by coordinate and collaborating with various internal teams: product management, relationship management, technology, application development and Business management teams.Coordinate and distribute client notifications with relevant business and management approval to advise of system downtimes, service disruptions or proactive client outreach.Participate proactively in team meetings, identify, and suggest operational improvements that increase organizational efficiency and maximizes client experience. Identify training needs and facilitate training delivery.Maintain a steadfast focus on meeting the needs/requests of our clients, including responding to client inquiries timely and accurately (in line with departmental benchmarks/metrics), and in resolving, and/or advancing problems promptlyEffectively engage and improve knowledge database using Knowledge Centered Service (KCS) by creating and/or modifying knowledge articles.Participant actively in Major Incident Management representing Client Service team, identify client impact issue and provide resolution/ recommendationsLead project implementation and support internal functional testing for new releases impacting clientsAdhered Client Support procedure and identify process and procedural gaps and update where vital.Aligns risk and control processes into day to day responsibilities to supervise and mitigate risk; escalates appropriatelyTalents Needed for Success:Minimum of 3 years of related experienceBachelor''s or Associate''s degree preferredSuperior communication, interpersonal, and listening skills. Excellent communication (verbal and written) in English. (some positions may require a particular language as per the client base supported)Excellent troubleshooting skills.Customer Service skillsAbility to create accurate documentation with an attention to detail.Excellent decision-making skills, especially in a high-volume environment requiring quick resolution.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interv

DESCRIPTIONSr Site Lead role enables to enhance productivity, efficiency, and quality of data across multiple Amazon products and services and is part of a larger global team. This role is accountable for the overall direction, scaling and operations of our site, creating a culture of customer obsession, high performance and high quality throughput - leading to scaling of this organization, owning consistent delivery of results against the organizational objectives. With Sr. Operations Managers, Ops Mgrs and Team Managers as direct and indirect reports, this role enables the achievement of service levels, performance, productivity and cost goals and successful program implementation. The Sr Site Lead is responsible for the performance management, goal setting and career development of their line reports to ensure effective succession planning is in place. S(he) should thrive and have demonstrated success in an environment which offers ambiguously defined problems, big challenges, and quick changes. S(he) will be expected to balance strategic thinking with detailed execution and solid cross-functional collaborative results-oriented work. S(he) will be working in a fast-paced environment where every day brings new challenges and new opportunities. S(he) should have excellent business and communication skills and be able to work with business owners to develop and define solutions. This position involves regular communication with senior management on project status and risks. People management, cross-team coordination, project management and executive presentation skills are essential.Key job responsibilities• Develop and drive the overall direction, coordination, service delivery and evaluation of operations activity for the site.• Set the vision, direction and culture of their teams by managing individual and team performance expectations and goals, monitoring real time service levels and schedule adherence, and holding their teams accountable to meet and exceed performance targets.• Collaborate with internal partners to build input-focused operating plans for achievement of key measures.• Create a culture where accountability, transparency and collaboration are the norm and where rapid deep dives into root causes of defects is a standard operating practice• Tirelessly advocate for improvements to systems and processes that will benefit our product teams / stakeholders and business partners.• Implement bar-raising programs aimed at hiring and developing top talent and build career development roadmap for site operations teams.• Inspire front line teams to go beyond the standard “call of duty” to find creative solutions; encourage risk-taking and advocacy on behalf of product teams.• Create closed-loop feedback processes where Data Associates (DA) are encouraged to be active participants in identifying opportunities for improvements to tasks and works processes, workplace conditions, and internal tools.• Work with Finance and Operations leadership team to develop, support manage the annual expense budget.• Responsible for creating a coaching culture across the site where formal and informal coaching opportunities are availed of• Foster a work environment that respects and is responsive to the needs of a diverse staff.• Achieve site-wide improvements in Operations, Quality, Productivity, Cost, Customer experience and People metrics.• Build partnerships with internal and external teams to collaborate and drive measurable improvements in areas that cause customer pain and Data Associate frustration.• Improve the experience of the Data Associates and managers as measured by improvements in attrition and employee engagement surveys.• Work with Operations Engineering leadership / Engineering managers to clearly articulate feature requirements for associate toolsets, user interfaces, and business logic for the efficient handling of work volumes.A day in the life• Develop and drive the overall direction, coordination, service delivery and evaluation of operations activity for the site.• Set the vision, direction and culture of their teams by managing individual and team performance expectations and goals, monitoring real time service levels and schedule adherence, and holding their teams accountable to meet and exceed performance targets.• Collaborate with internal partners to build input-focused operating plans for achievement of key measures.• Create a culture where accountability, transparency and collaboration are the norm and where rapid deep dives into root causes of defects is a standard operating practice• Tirelessly advocate for improvements to systems and processes that will benefit our product teams / stakeholders and business partners.• Implement bar-raising programs aimed at hiring and developing top talent and build career development roadmap for site operations teams.• Inspire front line teams to go beyond the standard “call of duty” to find creative solutions; encourage risk-taking and advocacy on behalf of product teams.• Create closed-loop feedback processes where Data Associates (DA) are encouraged to be active participants in identifying opportunities for improvements to tasks and works processes, workplace conditions, and internal tools.• Work with Finance and Operations leadership team to develop, support manage the annual expense budget.• Responsible for creating a coaching culture across the site where formal and informal coaching opportunities are availed of.• Foster a work environment that respects and is responsive to the needs of a diverse staff.• Achieve site-wide improvements in Operations, Quality, Productivity, Cost, Customer experience and People metrics.• Build partnerships with internal and external teams to collaborate and drive measurable improvements in areas that cause customer pain and Data Associate frustration.• Improve the experience of the Data Associates and managers as measured by improvements in attrition and employee engagement surveys.• Work with Operations Engineering leadership / Engineering managers to clearly articulate feature requirements for associate toolsets, user interfaces, and business logic for the efficient handling of work volumes.About the teamAmazon strives to be the world’s most customer-centric company, where customers can research and purchase anything they might want online or offline. We set big goals and are looking for people who can help us reach and exceed them. The Alexa Data Services team is part of Alexa Machine Learning organization that provides speech recognition capabilities for a variety of Amazon products and searches, most visibly, the recently launched Amazon Echo product. We provide secure, flexible, cost effective, and high-quality data labeling services to our customers, that enables them to build advanced ML models.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS• Education – BS degree qualification in a business or management or similar field.• A minimum of 10 years of people management and operations leadership experience, to include three years in a management role in a fast paced, customer obsessed Technical/Customer Service /Data Operations environment.• Previous experience of creating and contributing to strategic planning processes and large operations organizations• Experience in managing cost center.• Experience in leading large teams (1000+ associates) to high levels of performance.• Experience in developing future leaders and creating tailored succession plans.• Experience in building a culture of empowerment, accountability and continuous improvement.• Experience as a project owner/sponsor for strategic step change initiatives and enabling innovative thinking in project teams.• Data-driven approach to problem solving and presenting solutions to senior management.• Excellent verbal and written communication skills across all organizational levels.• Exhibits excellent judgment• Demonstrated passion and obsession for customers while maintaining a lean, highly productive operation• Hires great people. Develops great people / Leaders• Has relentlessly high standards• Thinks strategically, but stays on top of tactical execution• Expects and requires innovation of her/his team and creates an environment that fosters creative thinking.• Thinks big, has convictions and is results oriented• Has the innate ability to inspire passion in others• Proven ability to make and implement decisionsPREFERRED QUALIFICATIONS1) Master's Degree or MBA2) Basic familiarity with Machine Learning3) Ability to deal with ambiguity and adapt to change quickly

Job Number 24062096Job Category Rooms & Guest Services OperationsLocation Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/09/2024 08:55 AM

DESCRIPTIONSPS Associate at AMAZONAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The SPS Associate team acts as the primary interface between Amazon and Selling Partners. We obsess over providing world class support to Selling Partners on the Amazon platform. We strive to predict the Selling Partner's needs before they recognize they may need our support, create innovative self-help tools, and provide solutions to help our partners better serve their customers.The role of the SPS Associate provides candidates with an opportunity to join a diverse, multicultural team with direct partnerships across 11 worldwide locations. Amazon and Selling Partner Support pride ourselves on growing talent and leadership from within. The SPS Associate role is an exciting entry point into an organization with endless career opportunities. Candidates should expect to spend their initial 12-18 months learning the Selling Partner Support business, perfecting their technical skills and customer advocacy as well as learning new skills such as mentorship, coaching, negotiation, process improvement and account management as they identify the next step in their career path with Amazon. Historically SPS Associates have progressed their careers with Amazon in areas such as editorial, data analysis, workflow & capacity planning and training as well as leadership roles i.e. team leads, supervisors and managers.Virtual Contact Center (VCC) associates are expected to work from a home location approved by Amazon for all scheduled hours. The home location is as mentioned at the top of the JD, and associates are expected to be at this location on the date of joining. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work- like environment at home location so that associates can deliver their best in terms of productivity and quality.The SPS Associate acts as the primary interface between Amazon and Selling Partner, providing phone, chat and e-mail support in the English language governed by internal service level agreements. The SPS Associate will be responsible for providing timely and accurate operational support to Selling Partners on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A SPS Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment.Ideal Candidate ProfileHigh energy, solution focused with a passion for customer service. The ideal candidate will demonstrate keen logical thinking and analytical skills, with the ability to understand and empathize with Selling Partners. Willingness to work on high performance targets as well as an inquisitive and improvement-based approach to work are critical competencies for this role. The SPS Associate demonstrates end to end ownership of every Selling Partner interaction and couples this with proactive problem solving to provide exceptional support to Selling Partners.Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.Weekly Off: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off.• During the first four months (Training & Transition) no unplanned leaves are allowed.• Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.• Home environment free from background noise where you can connect to the internet and work on your deliverables.• Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider.• Should have access to mobile phone at all times from a reliable provider.• Should have power back up in case of power shut down.• Candidates who are based in Chennai should applyErgonomic Furniture: In Amazon we care about your health hence suggest that all employees have an ergonomic chair and desk at their workspace.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Key job responsibilities• Demonstrates effective, clear and professional written and oral communication in English Language. • Ability to handle inbound and outbound calls along with email support in English Language,• Candidates should be living or willing to relocate to Chennai and work remotely within the City limits.• Candidates should have Fixed Line internet (High-speed broadband) and Power back to support for the duration of his/her Shift time.• Provides prompt and efficient service to Amazon Selling Partner including the appropriate escalation of Selling Partner' issues. Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.• Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Selling Partner's issues and questions.We are open to hiring candidates to work out of one of the following locations:Virtual Location - TNBASIC QUALIFICATIONS- Education: Any Graduation (other than BE, BTech and MBA Freshers) Language: English- Technical (Computers & Internet) savvy is required.- Committed Selling Partner advocate, drive process & tool improvements.- Enthusiasm and strong self-motivation.- Strong prioritization and time management skills, with a high degree of flexibility.- Embrace constant change with flexibility and good grace.- Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.- Demonstrates effective communication, composure, and professional attitude- Exemplary performance record, particularly with regard to quality & productivity- Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.PREFERRED QUALIFICATIONS- Experience within a customer service environment preferred. Desire to expand skills into new areas.- Business acumen in areas of e-commerce and retail.

Job Number 24070147Job Category Food and Beverage & CulinaryLocation Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAccountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.CORE WORK ACTIVITIESEnsuring Culinary Standards and Responsibilities are Met • Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. • Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. • Assists Executive Chef with all kitchen operations and preparation. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. • Assists in determining how food should be presented and creates decorative food displays. • Maintains purchasing, receiving and food storage standards. • Ensures compliance with food handling and sanitation standards. • Performs all duties of kitchen managers and employees as necessary. • Recognizes superior quality products, presentations and flavor. • Ensures compliance with all applicable laws and regulations. • Follows proper handling and right temperature of all food products. • Operates and maintains all department equipment and reports malfunctions. • Checks the quality of raw and cooked food products to ensure that standards are met.Leading Kitchen Operations • Supervises and coordinates activities of cooks and workers engaged in food preparation. • Leads shifts while personally preparing food items and executing requests based on required specifications. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Maintains the productivity level of employees. • Ensures employees understand expectations and parameters. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures property policies are administered fairly and consistently. • Communicates performance expectations in accordance with job descriptions for each position. • Recognizes success performance and produces desired results.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Interacts with guests to obtain feedback on product quality and service levels. • Handles guest problems and complaints.Maintaining Culinary Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. • Trains employees in safety procedures.Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Participates in the employee performance appraisal process, providing feedback as needed. • Brings issues to the attention of the department manager and Human Resources as necessary.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Attends and participates in all pertinent meetings.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/21/2024 09:55 AM

Additional Information GSA - Front OfficeJob Number 24070704Job Category Rooms & Guest Services OperationsLocation Fairfield by Marriott Chennai OMR, No.169, Rajiv Gandhi Salai, Chennai, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome to our familyAs a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.The impact you'll makeNo matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.What you'll do Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Perks you deserve We'll support you in and out of the workplace by offering: Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs What we're looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.You're welcomed hereOur highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/22/2024 03:17 PM

Additional Information Guest Relations AssociateJob Number 24070690Job Category Rooms & Guest Services OperationsLocation Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYSupply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/22/2024 03:02 PM

Who we seek:BigID is growing quickly, and we are expanding our Services team and seeking a Senior Professional Services Engineer. The services team plays an important role in the successful setup, integration and deployment of BigID's discovery tools, for our customers and implementation partners. This position also works to identify the root cause of any deployment issues and works with the larger team to help resolve them to ensure the success of the customer.What you'll do:Work closely with client stakeholders to determine technical requirements for specific business objectives at handPlan implementation engagements, deploy solution components, and participate in the product configuration efforts in order to meet clients' specific requirementsEngage with multi-discipline internal and client teams to ensure smooth rollout of BigID solutions and successful integration within customers' environmentsDeliver training for respective technologies at an applicable level of depth and detail for a given audienceWork closely with our Engineering and Product Management teams to document product issues, enhancement requests raised in the field, and possible implementation flow improvementsWhat you'll bring:Experience in information technology, with at least 3-4 years in a customer-facing role - preferably involved in product implementation and hands-on technical activities within enterprise corporate environmentsUnderstand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, Databases, DevOps, Big Data and Analytics, Security, Applications DevelopmentAdvanced experience in problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deploymentA proactive approach in understanding internal and customers business challengesProfessional experience in Docker and Kubernetes deployments. Meaningful experience with some DBs, such as MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, IBM DB2Professional experience with cloud offerings such as AWS, Azure or Google Cloud PlatformExperience with Hadoop (HIVE/Spark)Experience with REST APIProgramming or scripting skills with Java or PythonWhat's in it for you?! Our people are the foundation of our success, and we prioritize offering a wide range of benefits that make our team happier and healthier.* Equity participation - everyone shares in our success* Flexible work arrangements * Medical, Dental, Vision, 401k - that go into effect your first dayOur Values:We look for people who embody our values - Care, Do, Try & Shine.* Care - We care about our customers and each other* Do - We do what it takes to make a positive impact* Try - We try our best and we don't give up* Shine - We shine and make it our mission to always stand out#LI-Remote#LI-AR1 #Salary and compensation No salary data published by company so we estimated salary based on similar jobs related to Docker, Java, Cloud, Senior and Engineer jobs that are similar: $60,000 - $110,000/year#Benefits 401(k)�� Distributed team⏰ Async�� Vision insurance�� Dental insurance�� Medical insurance�� Unlimited vacation�� Paid time off�� 4 day workweek 401k matching�� Company retreats�� Coworking budget�� Learning budget Free gym membership�� Mental wellness budget Home office budget�� Pay in crypto�� Pseudonymous Profit sharing Equity compensation⬜ No whiteboard interview�� No monitoring system�� No politics at work�� We hire old (and young)#LocationChennai, Tamil Nadu, IndiaSalary: . Date posted: 04/20/2024 08:14 AM

DESCRIPTIONWe are looking for an experienced commerce professional to manage operations and process optimisation for our Digital Shared Services Marketing team. This individual should enjoy a fast-paced environment where they can affect the customer experience and be an instrumental part of expanding our foot print into multiple digital teams.- The role will require the candidate to quickly understand the marketing tools, operation and business.- Troubleshoot and drive resolutions to ensure reliable and operationally effective work flow; improve processes and reduce discrepancies- Execute marketing campaigns across various platforms - Perform deep-dive on the KPIs and report out the findings- Perform quality check to qualify user experience. Candidate need to use software tools for quality audit, content editing and data capture- Work with various teams (e.g. Marketing, program teams) to help drive tools and process improvements that affect marketing workflows- Drive appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goals- Manage stakeholder communication across multiple lines of business on operational milestones, process changes and escalations- You exhibit expertise on different SOPs & prove ability to determine right usage when required.- You leverage your expertise to build collaborations with internal teams to contribute on team goals.- Exhibits proficiency in business communication to be clear & concise in verbal and written communication.- You identify blockers to processes and escalate issues via appropriate channels. You also follow through on resolutions or flag it to the right POCs.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 5+ years of sales or account management experience- 5+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance driversPREFERRED QUALIFICATIONS- Knowledge of e-commerce and the book industry

Requisition ID:275606:Relocation Authorized:None:Telework Type:Full:Time Office/Project:Work Location:ChennaiCompany Overview:Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the worlds infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact.We serve the Infrastructure, Nuclear, Security and Environmental, Energy, and Mining and Metals markets. Our services span from initial planning and investment, through start:up and operations.Core to Bechtel are our values : ethics, safety, quality, people, culture, relationships, innovation and sustainability, and our covenants : integrity, respect, collaboration, trust, and delivery. They are what we believe, what customers can expect, and how we deliver.Bechtel India is a global operation that supports execution of projects and services around the world. Working seamlessly with business line home offices, project sites, customer organizations and suppliers, our teams have delivered more than 125 projects since our inception in 1994.Our offices in Gurgaon, Vadodara and Chennai will grow significantly and sustainably with exciting career opportunities for both professionals and young graduates who are passionate about creating a cleaner, greener, and safer world; building transformational infrastructure; making decarbonization a reality; and protecting people and the environment.Position Summary:Infrastructure support and Operationwill be part of the global IT support team. The position will be responsible for hands on support and coordinating with IT support staff spanning multiple functions. Managing day to day operations which havelocal as well as global impact along by setting priorities, managing change and resolving issues.Position Duties/Responsibilities::Responsible for endpoint configuration (PCs as well as mobile devices), deployment and upgrade.:Responsible for deploying and supporting standard collaboration technologies such as Microsoft Teams, OneDrive, Video conferencing endpoints.:Responsible for device management, endpoint analytics and end user support through tools like AAD, Intune, SCCM and ServiceNow.:Responsible for servicing incident and request tasks for deployed infrastructure services to end:users, including resolving complex problems.:Troubleshoots user access and authentication issues associated with Active Directory (AD) as well as Azure AD (AAD) and multi:factor authentication tools.:Reviews, monitors and augments IT reports, dashboards and metrics related to infrastructure, service delivery and customersatisfaction; and recommends process improvement / workflow automation solutions.:Develops IT support guides, training material and shares knowledge, ensuring IT team knows how to configure and support any deployed solutions.:Responsible for deployment of network hardware like switches, routers and access points and associated patching as well as support for Local Area Network and Wireless Network.:Supports computer endpoint peripherals including printers, multifunction devices, port replicators, docking stations, etc. (including Follow Me Print solutions).:Responsible for end:user hardware asset and configuration life cycle management through tools like ServiceNow.:Performs moves, adds, and changes.:Coordinates and leads special projects and tasks with cross:functional teams on as needed basis.:Provides proactive support to senior executives (direct as well as remote).Basic Required Qualifications:Minimum::Bachelors degree