Business Analyst Salary in India - PayScale

DESCRIPTIONAt Amazon, our goal is to be earth’s most customer-centric company and to create a safe environment for both our Customers and our associates. To achieve that, we need exceptionally talented, bright, dynamic, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a talented business analyst to join the Regulatory Intelligence, Safety & Compliance [RISC] Global Data & Analytics [GDA] team. This role will be a key member of the Science and Analytics team, responsible for driving analysis and insights to help make meaningful business decisions. As a Business Analyst, you will focus on improving the success within business functions by analyzing data, discovering and solving real world problems, building metrics and business cases to improve customer experience, and providing timely data support for escalations to mitigate risk. We are focused on your success and want to build future leaders within Amazon. A key component of the role is to identify process and system improvement opportunities by developing the right metrics, analyzing data, and partnering with internal teams. In addition, you will design and develop automated reporting solutions to enable stakeholders to manage the business and make effective decisions. Lastly, you will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. This role requires an individual with statistical and analytical abilities, deep knowledge of business intelligence solutions and outstanding business acumen. The successful candidate will be a self-starter comfortable with ambiguity, with attention to detail, an ability to work in a fast-paced and ever-changing environment, and driven by a desire to innovate in this space. Key job responsibilities1. Data Analysis and Insight Generation: Engage in advanced data analysis to uncover trends and correlations. Utilize statistical methods and tools to drive insightful recommendations for business strategies and process improvements.2. Reporting and Dashboard Development: Develop automated reports and interactive dashboards using BI tools like Tableau, QuickSight, PowerBI. Focus on creating user-friendly and efficient data visualizations to support business decisions.3. Stakeholder Collaboration and Communication: Work closely with stakeholders across various departments including program, product, legal, and tech teams. Communicate complex data insights effectively and implement optimal communication mechanisms based on stakeholder needs.4. Data Mining and Query Optimization: Perform data mining from a variety of sources. Write efficient queries with minimal post-processing needs, handling large datasets, and ensuring data fidelity through triangulation techniques.5. Process Improvement and Automation: Continuously improve and scale data processes. Lead initiatives for full-scale automation in collaboration with data engineering teams, enhancing data accuracy and operational efficiency.6. Training, Mentorship, and Cross-Functional Leadership: Provide training and mentorship in data analysis and BI tool usage. Serve as a bridge between technical and non-technical teams, fostering a culture of data-driven decision making and continuous learning.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- 3+ years of business analyst, data analyst or similar role experience- 3+ years of tax, finance or a related analytical field experience- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Experience with Excel- Expertise in SQL and StatisticsPREFERRED QUALIFICATIONS- Bachelor's degree or equivalent- Bachelor's degree in business or analytical discipline- Master's degree in finance, accounting, business, economics, engineering , analytics, mathematics, statistics or a related technical or quantitative field- - Expert in writing efficient SQL scripts.- - Familiarity with AWS solutions such as S3, Redshift, and RDS.- - Experience with R or Python for data manipulation

DESCRIPTIONJob Description Have you ever thought about what it takes to detect and prevent fraudulent activity among hundreds of millions of e-commerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and neutralize new and emerging fraud threats? Our mission in Payment Risk is to make Amazon the safest place to transact online. Payment Risk safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, Payment Risk designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. As a Business Analyst in Payment Risk Analytics, you will be responsible for analyzing terabytes of data to identify specific instances of risk, broader risk trends and points of customer friction, developing scalable solutions for prevention. You will work with team members to ensure that the volume being flagged for manual review aligns with available capacity and Service Level Agreements (SLA’s) are met. You will be responsible for building a robust set of operational and business metrics and will utilize metrics to determine improvement opportunities. Responsibilities: • Understand the various operations across Payment Risk• Design and develop highly available dashboards and metrics using SQL and Excel/Quicksight • Understand the requirements of stakeholders and map them with the data sources/data warehouse • Own the delivery and backup of periodic metrics, dashboards to the leadership team • Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends, anomalies • Execute high priority (i.e. cross functional, high impact) projects to improve operations performance with the help of Operations Analytics managers • Perform business analysis and data queries using appropriate tools • Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area • Execute analytical projects and understanding of analytical methods (like ANOVA, Distribution theory, regression, forecasting, Machine Learning Techniques, etc.) We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS- 1+ years of tax, finance or a related analytical field experience- 2+ years of complex Excel VBA macros writing experience- Bachelor's degree- Experience defining requirements and using data and metrics to draw business insights- Experience with SQL or ETLPREFERRED QUALIFICATIONS- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages- Experience using very large datasets

Business AnalystJob no: 503954 Work type: Ongoing Full Time Location: Sydney Categories: IT/Technology Be a part of Australia's independent national broadcaster Ultimo, Sydney: Convenient CBD location (near Central Station) Full-time, Permanent Salary Commensurate with Experience Are you experienced in information technology and business processes? Revel in the complexity of understanding business data, strategies and needs. About the Role The Business Analyst will work on a range of technology projects covering application development and implementation as well as broadcast and IT infrastructure upgrades. The role is a member of the Business Readiness Practice team within the Product & Technology division, which includes business analysts, change managers, and learning specialists. This role will carry out requirements gathering, documentation and analysis of technology systems and business processes to help design solutions that address business needs in an evolving technology environment. The role will work autonomously on some initiatives and support senior business analysts on others. It will work with business and technology stakeholders and collaborate with other members of the project and practice teams to share knowledge and build relationships to help facilitate a positive working environment. About You You will be a skilled communicator, able to drill down, interpret and document complex information from technical and non-technical stakeholders to help develop and implement technology enabled business solutions. Your experience will include: Experience working on major projects, specifically on the development of detailed business and system requirements and workflows, design of user interfaces and functional specifications. Experience working with data and business process modelling using online tools to collaborate and manage user stories from a user experience and human centred design perspective. Overseeing documentation and handover activities that accurately represent agreed business solutions. Ability to think creatively and work independently to provide accurate estimates and work efficiently to meet project commitments. Outstanding oral and written communication skills and stakeholder relationship building. For further details on the role and requirements, please refer to the full position description: For further information on this position please contact Simon Covill, Business Readiness Practice Manager at We are unable to accept email applications, please ensure that you submit your application via the online portal. We respectfully request that Recruitment Agencies do not submit applications for this position. The ABC strives for diversity and inclusion in the workplace, and to promote a culture of opportunity. Through its services the ABC seeks to represent, connect and engage with all of the Australian community. In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals. The ABC also aims to achieve a gender-balanced workforce. For more information about working at the ABC, please feel free to explore our careers page at About the ABCThe ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories. With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud to create, curate and deliver high-quality content that informs, educates and entertains Australian communities.The ABC Head Office based in Ultimo in Sydney is a great place to work and feel a part of a team. Centrally located in the city, close to public transport, there is a café onsite for employees to enjoy and the nearby aquatic centre and gym offer great rates for employees. Applications Close: 11:55 pm, 30th April 2024. Advertised: 16 Apr 2024 3:00 PM AUS Eastern Standard Time Applications close: 30 Apr 2024 11:55 PM AUS Eastern Standard TimeSalary: . Date posted: 04/16/2024 10:03 AM

BASIC QUALIFICATIONS- 1+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experienceDESCRIPTIONJob Description Have you ever thought about what it takes to detect and prevent fraudulent activity among hundreds of millions of e-commerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and neutralize new and emerging fraud threats? Our mission in Payment Risk is to make Amazon the safest place to transact online. Payment Risk safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, Payment Risk designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. As a Business Analyst in Payment Risk Analytics, you will be responsible for analyzing terabytes of data to identify specific instances of risk, broader risk trends and points of customer friction, developing scalable solutions for prevention. You will work with team members to ensure that the volume being flagged for manual review aligns with available capacity and Service Level Agreements (SLA's) are met. You will be responsible for building a robust set of operational and business metrics and will utilize metrics to determine improvement opportunities. Responsibilities: • Understand the various operations across Payment Risk • Design and develop highly available dashboards and metrics using SQL and Excel/Tableau • Understand the requirements of stakeholders and map them with the data sources/data warehouse • Own the delivery and backup of periodic metrics, dashboards to the leadership team • Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends, anomalies • Execute high priority (i.e. cross functional, high impact) projects to improve operations performance with the help of Operations Analytics managers • Perform business analysis and data queries using appropriate tools • Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area • Execute analytical projects and understanding of analytical methods (like ANOVA, Distribution theory, regression, forecasting, Machine Learning Techniques, etc.) Key job responsibilities• Understand the various operations across Payment Risk• Design and develop highly available dashboards and metrics using SQL and Excel/Tableau • Understand the requirements of stakeholders and map them with the data sources/data warehouse • Own the delivery and backup of periodic metrics, dashboards to the leadership team • Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends, anomalies • Execute high priority (i.e. cross functional, high impact) projects to improve operations performance with the help of Operations Analytics managers • Perform business analysis and data queries using appropriate tools • Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area • Execute analytical projects and understanding of analytical methods (like ANOVA, Distribution theory, regression, forecasting, Machine Learning Techniques, etc.) We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Bachelor's degree or equivalentSalary: . Date posted: 04/18/2024 09:08 AM

Job Summary:The Business Analyst Associate will build automated reports through process analysis and requirements gathering for the Monitoring and Solution team. This position sits within the Marketing Growth & Innovation organization of Card Services, a key business within Chase's Consumer & Community Banking groupJob ResponsibilitiesThis role will be responsible for developing automated reports after understanding assigned business processes, reviewing requests for new or enhanced reports supporting those processes and researching, evaluating and recommending solutions to satisfy those requests. To be successful developing the reports, the Business Analyst will need to gather and analyze large amounts of data from differing data sources, identify relationships between the data analyzed, review those relationships with report requesters and other subject matter experts and define specific criteria needed to identify non-compliant accounts to satisfy the business requirements. This Business Analyst will collaborate with process owners to review identified accounts and understand how to bring them into alignment with regulatory and strategic requirements. This role will also be responsible for fully documenting the report design, partnering with colleagues to test, review and implement the developed program into production and provide support throughout the lifecycle of the report all while maintaining a strong controls environment ensuring a stable and secure production platform.Required Qualifications, Skills and capabilities: Bachelor's Degree required 2+ years of report development experience required Experience in data analytics utilizing advanced SQL using large-scale enterprise database platforms such as Teradata and Oracle required Experience with SAS (Base 9.4 on Unix platform preferred) for report automation required Proficiency with Microsoft Office applications including Access and Excel skills for data analysis, PowerPoint skills for executive reports creation along with Word and Visio for process documentation requiredPreferred Qualifications, Skills and capabilities: Possess strong relationship skills and ability to collaborate across organizational levels Frequently resolve complex assignments independently and ensure projects are completed according to established timelines Maintain consistent communication, both written and verbal, with team and business process owners with regards to the progress of development efforts Eagerly work in a fast-paced, results-driven, highly dynamic environment with a strong desire and aptitude to learn and adapt to new technologies Demonstrate proficiency with sourcing and compiling data from a tool with Extract / Transform / Load (ETL) capabilities such as Alteryx as well as creating and deploying reports with a Business Intelligence (BI) tool such as Tableau. About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.Salary: . Date posted: 04/19/2024 10:24 PM

DESCRIPTIONAnalytics Ops and Programs team in Hyderabad is looking for an innovative, hands-on and customer-obsessed Business Analyst. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once.Ideal candidate must be able to identify problems before they happen and implement solutions that detect and prevent outages. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience and get the right things done.This job requires you to constantly hit the ground running and have the ability to learn quickly.Primary responsibilities include defining the problem and building analytical frameworks to help the operations to streamline the process, identifying gaps in the existing process by analyzing data and liaising with relevant team(s) to plug it and analyzing data and metrics and sharing update with the internal teams. Amazon is an equal opportunity employerWe are open to hiring candidates to work out of one of the following locations:Hyderabad, AP, IND | Hyderabad, IND | Hyderabad, TS, INDBASIC QUALIFICATIONS- 1+ years of tax, finance or a related analytical field experience- 2+ years of complex Excel VBA macros writing experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with SQL or ETLPREFERRED QUALIFICATIONS- Experience working with Tableau- Experience using very large datasets

Department : Commercial AnalyticsAre you passionate about leveraging data to drive business insights? Do you have experience in the pharmaceutical industry? We are looking for a talented Pharma Data Analyst to join our team in Finance Global Business Services (GBS) at Novo Nordisk. If you are ready to make an impact and contribute to the success of our organization, read on and apply today for a life:changing career.About the departmentFinance Global Business Services (GBS), Bangalore was established in 2007, is currently responsible for supporting Accounting, Accounts Payable, Procurement, Commercial Analytics, Financial Planning and Analytics for Head Quarters at Denmark, Region Europe, North America, International Operations and Global Service Centre Bangalore. Commercial Analytics is part of Finance GBS and was founded in June 2013 with the idea of establishing a team consisting of dedicated analytics professionals to provide the best:in:class analytical services and insights to the global organization. The main purpose of our existence is to provide superior service to our stakeholders consistently and add value to the processes in terms of standardization and efficiency.The PositionAs a Business Analyst at Novo Nordisk, you will have the opportunity to:Complete ownership of the deliverables from end:to:end with a mind:set of 'continuous improvement' and share recommendations with the manager and stakeholders. Use strong quantitative and analytic abilities to integrate and analyse Pharma data, trends around campaign/marketing activities and generate customer insights. Also focus on Campaign Analytics. Presenting the business outcomes to stakeholders. Maintain up to date information on the latest economic trends in relevant markets. Collaborating closely with the Stakeholders to look at feedback, development opportunities Understanding customer needs and providing better customer experiences are essential in a more competitive market.Multichannel Customer Engagement: Support establishment and enhancement customer relationships across all channels. Good understanding about the overview of organization strategy. Utilize customer data analytics to personalize customer interactions and build recommendation based upon insights. Develop a customer segmentation model to enable effective marketing across all channels and build recommendation based upon insights. Identify and leverage suitable digital platforms (like websites (HCP Portal), Emails, Social Media channels etc.) to grow customer relationships. Document, share best practices and insights to help advance the organizations digital platform.:Customer Segmentation and Classification Perform the analysis to identity the customer base and its segment to rightly place the HCPs in the desired target list to enhance the business needs. :Parameter Setting Update parameter changes where relevant such as channel weights, product weights, components etc.:Addition and revision of parameters and components to channels on a periodic basis as per affiliate configuration instance.QualificationTo be successful in this role, we are looking for a candidate with the following qualifications:stylemargin:top:2.0px::Bachelor's/Master's/Engineering Degree from a well:recognized institute. Good academic track record and grades.:5+ years of relevant experience in the Pharma industry, with consulting experience being a must.:Ability to translate business problems into efficient and effective analysis plans, execute the analysis, and prepare data.:Strong strategic and analytical capabilities, with experience in analyzing complex situations and synthesizing data to form a cohesive picture.:Excellent collaboration and communication skills, with the ability to work with various stakeholders.:Proficiency in Excel, Advanced Excel with a strong hold on VBA, Advanced Microsoft Office products, and BI

We are looking for a Business Analyst II in HR IT, Bangalore, India. At Novo Nordisk we use our skills, dedication and ambition to help people with diabetes. Is your ambition to create visible results? Do you have the ability to distil complex information into clear, concise content? Ability to collaborate and communicate with external parties and identify problems and significantly improve? Then we might have the right position for you.ApplynowAbout the DepartmentYou will be organizationally placed in HR DD and IT in GBS, and you will report to the local Head of Develop, Engage and System. The internal IT systems in Novo Nordisk support our 55,000 colleagues globally and our 5,000 managers. Our goal is to create intuitive user experience and business value for our colleagues using these systems. We are anchored in DD and IT Staffs in the global Digital, Data and IT organization.The PositionAs a Business Analyst II, you will anchor the operations and supporting SuccessFactors Compensation for various regions.It includes,:Responsible for the operation and maintenance support that includes roll:over cycles, new compensation projects, change management and compliance of SuccessFactors Compensation system while adapting the feasible changes requested by stakeholders in the system.:Be a part of SARBOX audit and hold the credibility for the changes done in the system with yearly reviews and activities done for compensation.:Provide solutions and suggestions to cater the need of the business without compromising system functionalities or performance.:Responsible for configuration management and testing the system and updating the change requests on a regular basis.:Be in touch with SAP to understand the changes in the system and act as a bridge between business and the implementation vendor to ensure the processes are in place for any new implementation and align with other module team members to understand the implications that can occur from other module implementations.Qualifications:MSC, MBA, bachelor's or similar graduate degree in relevant field (Software Engineering, Economics, Computer Science, Business Administration). :8+ years of experience with IT with relevant 4+ years of experience in SuccessFactors Compensation.:Should have 2+ years of experience configuring/implementing SAP. :Experience in vendors management with strong stakeholder management.:Experience of Pharmaceutical industry experience (working with GxP system) is a value add. Knowledge on Agile, Scrum, SAFe would be an add:on. Knowledge on ServiceNow would be a value add. Working at Novo NordiskNovo Nordisk is a leading global healthcare company with a 100:year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, were working toward something bigger than ourselves, and its a collective effort. Join us Together, we go further. Together, were life changing.ContactTo submit your application, please upload your CV online (click on Apply and follow the instructions).Deadline29 April 2024.We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we kno

Do you want to help solve the worlds most pressing challenges? Feeding the worlds growing population and slowing climate change are two of the worlds greatest challenges. AGCO is a part of the solution Join us to make your contribution.AGCO is looking to hire candidates for the position of Business Analyst Customer Support.The Business Analyst Customer Support role will be responsible for executing the development of high value insights. This is expected mainly by leveraging data, mathematical and analytical techniques and data reporting capabilities. The role is responsible for the execution of cutting:edge advanced data science and analytics initiatives for the Global Customer Support team. The role will translate, summarize, and present large and complex datasets in an easily understandable manner, making is possible to spot patterns, trends and correlations. This position will also design and deploy effective data pipelines, data visualizations and storytelling techniques to generate insights from data.The role will be an individual contributor role who is a hands:on analytics professional solving different use cases to provide value for different business units within the Customer Support organization.Your Impact:Works with senior management and key Customer Support Business stake holders in identifying and prioritizing actionable, impactful insights across a variety of core business fronts, driving informed decision:making across the business domains.:Works with business stakeholders and functional domain experts to map reporting requirements into dashboards, BI tools, and Salesforce.:Visualizes data and analytical insights for easy consumption for business using reports, dashboards, and scorecards. Uses storytelling to explain business insights to stakeholders.:Adheres to enterprise visualization standards and best practices. Optimizes performance of the queries involving on the fly calculations:Build wireframes and mock:ups of dashboards and reports as needed to deliver effective data visualizations.:Defines the integration points with other systems and communication of the effects of possible system changes in cooperation with other teams.:Explores large datasets to determine their characteristics and select appropriate visualizations.:Works with cloud technologies to develop and deploy efficient data ingestion pipelines integrating multiple data sources.:Acts as a change agent to drive data driven decision making within the organization.:Possess extensive knowledge and technical know:how on data visualization and data engineering technologies / processes to build robust and reliable data visualizations and analytics solutions.:Stays up to date on leading data science and visualization practices, trends, design, learning and development cycles.Your Experience and Qualificationsstylemargin:bottom:11.0px::8+ years of Experience with Data Visualization Tools (Tableau, QlikView, Power BI):8+ years of Experience in data models, data warehousing, data ingestion concepts, relational databases and various data management methods and techniques:8+ years of Experience with building data integrations and pipelines from/to Salesforce Marketing Cloud and Sales Cloud, SAP, PTC tools, and internal CRM systems:8+ years of Experience of working with cloud technologies (AWS, Azure, GCP etc...):Knowledge of data structures of ERP and CRM Systems (Microsoft Dynamics 365, SAP, Salesforce, Bill of Materials (SBOM,EBOM,MBOM, etc.):Hands:on experience in working with SAS, SQL, R, Spark or Python and Excel:8+ years as a Project, Program or Product Management with experience leading global initiatives.:5+ years of Global experience driving enterprise level Change Management cross functionally.:Strong communication / interpersonal skills, capable of interacting with multiple levels of IT and business manage

Role: Business Analyst Candidate should have below skills:Total Experience Required 5 - 8 years .Manage Development Lifecycle: Requirement Analysis, Design, QA, User Acceptance and Rollout PlanningExcellent Stakeholder CommunicationAnalytical Approach, Understand Business challenges, Innovate with infusion of new technologies.Involve in the Operational support for applications as well.Good Communication and Interpersonal SkillsGood command of written and spoken English.Good analytical and problem-solving skills.Incident management - handling/assigning support tickets and ensuring that the SLA is met.Problem Management - Handling / Assigning Problem tickets and ensuring RCA process are met.Supporting the deployment and upgrade of other related modules and applications.Regression testing of the application in case of any upgrade and outages.Accountable for Solution Design for Business Scenarios.Responsible to get sign-off from the customer for software Deliveries and design.Strong in Coordination with the other team'sSound ability to take on multiple assignments.Pay high attention to detail in all work.Quality, on time delivery of agreed deliverables.Ability to provide the training to large group.Well versed with New technology tools, preferably Open-Source technology.Knowledge about Micro-Services Architecture would be an added advantage.