Technical Support Engineer Salary in Noida - PayScale

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Network Security Specialist Advisor to join our team in Noida, Uttar Pradesh (IN:UP), India (IN).:Working with internal tools to complete configuration backup/restore as well as monitoring and reporting.:Responsibilities included assisting in Daily Steady State operations in request and change management as well as weekly on:call rotation support.:Complete Weekly/Monthly Health Status checks across all support network security platforms.:Working with multiple customers support environment to complete upgrades, patches, overall operational support.:Assist in conducting rule set reviews to improve overall security foot print for our customers.:Provide operational support of the Network Security environments.:Detect security issues, create customer tickets and manage problems until closure.:Ensure that Service Level Agreements and operational standards are met.:Perform system maintenance, checkups and maintain current documentation.:Provide resolution plans for device issues.:Propose service, process and technical improvements to management.Required Skills and Abilities::Prior related work experience in support and implementing of Network security devices with a functional understanding of information security regulatory requirements and compliance issues:Combination of delivery support experience on large accounts across various functional areas and relationships with existing Security Services clients, Security Services Technology Partners, and the ability to collaborate in a very distributed organization:Demonstrated ability to grasp complex issues to arrive at optimal solutions:Excellent customer facing communication skills, customer support and knowledge of ITIL best practices. ITIL certification is a plus.:Functional level experience and proven knowledge in atleast Checkpoint, Palo Alto and Cisco firewalls technologies along with McAfee IDS/IPS devices and Public cloud like MS Azure and AWS.:Good understanding of networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.):Integration with authentication protocols such as LDAP, IWA, IWA:direct, SSO, Active directory.:Atleast 10+ years of network troubleshooting experience and at least 7years Network Security administration experience:Excellent Time Management skills required to properly manage operations duties and other task that will assist in the optimization of the firewall teamAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Software Team Lead (Dot Net)Who we are.Brightly, a Siemens company, is the global leader in intelligent asset management solutions. Brightly enables organizations to transform the performance of their assets with a sophisticated cloud-based platform that leverages more than 20 years of data to deliver predictive insights that help users through the key phases of the entire asset lifecycle. More than 12,000 clients of every size worldwide depend on Brightly's complete suite of intuitive software - including CMMS, EAM, Strategic Asset Management, IoT Remote Monitoring, Sustainability and Community Engagement. Paired with award-winning training, support and consulting services, Brightly helps light the way to a bright future with smarter assets and sustainable.About the jobBrightly Software continues to grow and needs amazing engineers. This is an excellent fit for talented engineers who thrive in a fast-paced environment. New hires will work alongside our top-notch engineers and product team to design, implement, deliver, and support our highly ambitious products and integrations. We care deeply about your passion and dedication to the craft of software.What you'll be doing* Drive and own end-to-end delivery of innovative and performant features into our next-generation software applications. Inspire a team of engineers to apply deep knowledge of computer science & programming principles into innovative solutions.* Coordinate and direct project execution, making detailed plans to accomplish goals and directing the integration of technical activities.* Inspire and guide engineers to design, implement, document libraries and frameworks that allow us to effectively scale development on our applications across multiple projects as common services or components, leveraged by multiple products, calibrating scope, time, cost & quality constraints.* Build and track quality into agile product lifecycle encompassing requirements, design, code, testing, delivery, support. Socialize a culture of quality across business verticals and departments.* Guide and mentor engineers on clear maintainable full-stack code, working in a professional software engineering environment (source control, shortened release cycles, continuous integration, and deployment, etc.).* As a member of an agile team, write new feature code or new test automation frameworks based upon business needs.* Lead, direct, evaluate, and develop a team of professional engineers to ensure that engineering objectives are completed on-time, within budget, and as per the set goals. Create career development programs for the team and develop short-term plans to ensure skills and performance of employees meet current and future needs.* Participate cross-functionally in portfolio & product planning sessions as an engineering visionary with a focus on the horizon. Own assigned areas/services/components of products as the technical guru.* Support our products, enable teams to identify and fix root causes of production incidents, own the long-term closure of major incidents.* Own product quality and work to quickly address production defects.* Embed a DevOps mentality within the team.* Serve as a technical lead for teams as needed or special purpose projects per business priority.* Instill a culture of constant learning and staying relevant with trends in technology across engineers and management.* Influence architects, senior engineering, and product management to measure, track and iterate continuous improvement processes across engineering discipline, impacting success across the agile delivery organization globally.* Present operational status to management from an engineering operations level and advise back to engineers on calibration at team level practices. Welcome, change and complexity. Learn quickly and adapt fast.* Be a change leader!RequirementsWhat you need* Bachelor's degree in computer science or related discipline; or equivalent additional work experience* Minimum 10 years of experience* Design patterns and practices, data structures and algorithms, object-oriented programming, databases, SQL, web programming, SOLID principles, cloud technologies (AWS, Azure, etc.)* Prior experience in agile implemented at scale across multiple teams globally* 5+ years' web development, JS frameworks, UI/UX technologies* 7+ years' REST services, SOA, micro-services* Prior development experience with any cloud technology stacks like AWS, Azure, Google cloud etc. preferred.* Experience Designing & building secure/scalable (micro)Services based platform* Extensive experience in unit testing, mocking frameworks, automation frameworks* DevOps mindset - 5+ years' experience in a mature CI/CD SDLC environment, implemented exception handling, logging, monitoring, performance measurement, operational metrics knowledge* 3+ years' experience working in agile methodologies (Scrum, Kanban)* Strong communication, partnership, teamwork, and influencing skills are required. Ability to communicate with and present to engineers, senior management & relevant stakeholders* Led multiple teams in a global delivery, agile, CI/CD, metrics-based setting* Must have excellent management skills and expertise and be able to mentor team members on development best practices and processes.Technologies:* .NET Framework and .NET Core* C#, ASP.NET MVC, and Web API* Entity Framework and SQL Programming* Docker, Kubernetes* Microservices* AWS / Azure / Google cloud* SQL Server, Oracle, or any RDBMS.* Visual Studio (with ReSharper)* Knowledge of any frontend tech. Angular, React, VueJS and Bootstrap* Continuous Integration and Delivery via Jenkins or any other relevant tools* Test Automation using a combination of NUnit, Specflow, Node.js, and ProtractorBonus Points:* Open-source contribution, repositories, personal projects* Experience with test automation frameworks like Selenium, WebdriverIO, or Cypress* Participation in communities of interest, meetups* Certifications in technology, agile methodologies* Prior experience in agile implemented at scale across multiple teams globally* M&A Integration experienceThe Brightly cultureService. Ingenuity. Integrity. Together. These values are core to who we are and help us make the best decisions, manage change, and provide the foundations for our future. These guiding principles help us innovate, flourish and make a real impact in the businesses and communities we help to thrive. We are committed to the great experiences that nurture our employees and the people we serve while protecting the environments in which we live.Together we are BrightlySalary: . Date posted: 03/28/2024 09:11 PM

This position will be responsible for providing remote Level 2 technical support in form of responding to customer calls or emails, incident triage and acknowledgement, status updates and other ITIL based L2 activities, for the Sensormatic Solutions Loss Prevention and Security products implemented at Retail customers premises, globally.Skills Summary::5 Years of L2/L1 Support experience in End user support/Desktop support : Windows operating system : Local and Network Installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands:3 Years as L2/L1 Support Specialist in End user support/Desktop support : Hardware that includes Video conference, Standard Desktop and laptop, Printer, Plotter, Scanner, Desk Phone, IMAC:D etcMandatory Skills and Experience::Bachelors in CS or IT or equivalent:CCNA (Collaboration/Security/Cloud) or MCSE (Business Applications/Cloud Platform and Infrastructure) or similar certification:Minimum 5 years of ITIL based full cycle remote L2 Technical Support involving enterprise level both H/W and S/W systems.:Have experience on L2 support for enterprise Electronic Article Surveillance and CCTV security systems.:Strong hardware diagnostics skill involving remote EAS systems.:Must possess a solid understanding of Microsoft Windows server and desktop operating systems.:Ability to interact with customers professionally.Desirable::IT Security Management/ Cloud Computing Certification:Proven ability to formulate and coordinate solutions to issues in conjunction with multiple functional areas.:Must possess excellent problem solving and communication skills. Must be flexible, dependable and able to multi:task with priority.:Able to Lead and guide the team, able to resolve tough business problems and prepare documentation for future use.:Advanced CCNP certification or equivalent:Must possess excellent troubleshooting and simulating experience in HW and NW domain.Job Responsibilities::Provide technical assistance and consultancy to RDC Analysts on various Sensormatic products.:Take ownership of customer issues escalated from Support Analysts:Provide remote support for various hardware issues (involving CCTV Systems, temperature sensors and other EAS devices) in the customer environment.:Perform in:depth problem analysis and isolate problems of local or enterprise:wide scope:Coordinate documentation of customer problem report in preparation for 3rd level escalation.:Ensure efficient telephone queue and inbound email queue coverage.:Achieve and maintain targeted performance metrics per established RDC team goals.:Contribute new or updated technical or procedural content to the technical support knowledge base.

We have an urgent requirement of Technical Support Executive ((Age 18 to 30 yrs) Gender Open to both Male and Females for INTERNATIONAL CALL CENTER - Working Timings 8.30pm to 5.30am, Mon to Sat. Excellent working environment SALARY 10k TO 30k, Available

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a UNIX/Linux Systems Integration Specialist Advisor to join our team in Noida, Uttar Pradesh (IN:UP), India (IN).Positions General Duties and Tasksstylelist:style:type:square::Proactively identify and Standardize Client environment by setting up standards on OS drives, Memory and CPU by creating a micro plan and implementing them by following complete change process.:Install, configure, tune, maintain, and monitor Windows 2003/2008/2012/2019 Enterprise server:Proficient on Microsoft (MS) Clustering issues:Administering Windows/Linux/Hypervisor, VMware, Hyper:V, and cloud operations.:IIS administration and Certificate management:Thorough knowledge of Print Server management role.:Provide Windows server administration within an Active Directory environment:Use monitoring tools to oversee multiple Wintel systems operating within a defined support operations area:Troubleshoot Wintel systems with remote technology such as iDRAC and RDP:Collaborate with clients to develop, implement, and review customer relations service improvement programs:Implement core business processes and assist the client with process improvement initiatives:Analyze, log, track, and resolve complex issues pertaining to networking connectivity issues, printers, Windows servers, and applications:Coordinate hardware and software installations, as well as upgrades:Isolate and diagnose common Wintel system problems and document system events to ensure continuous functioning:Coordinate and monitor troubleshooting, testing, upgrades, and configuration of Wintel (Windows / VMware) system files and services:Prepare for and prescribe approaches to possible downstream implicationsstylelist:style:type:square::Preferences: : Optional (nice:to:have's):Solid knowledge of systems software /hardware, networks, and operating systems.:Solid knowledge of processes and tools utilized for system management, problem reporting, change management and support tools.:Solid technical troubleshooting skills.:Solid interpersonal and client service skillsRequired schedule availability for this position is Rotational ShiftsThe shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirements.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Security Analysis Senior Analyst to join our team in Noida, Uttar Pradesh (IN:UP), India (IN).stylelist:style:type:square::The Security Analysis Senior Analyst would work on Requests, Changes, Incidents and Problem records to support our customers' network security environment.:Implement Network Security solutions and provide operational support in a customer environment.:Update signatures on Palo Alto, FTD.:Will provide technical escalation to L1 support engineers:Provide Oncall support for high severity incidents in a 24x7 environment:Detect security issues, create customer tickets and manage problems until closure.:Act as point of escalation for the Network Security team and collaborate with internal Dell services support teams to ensure timely resolution of issues.:Ensure that Service Level Agreements and operational standards are met. :Perform system maintenance, checkups and maintain current documentation. :Provide resolution plans for device issues.:Propose service, process and technical improvements to management. About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

BASIC QUALIFICATIONSBS in Computer Science or equivalent combination of technical education and work experience Dedicated and committed External hires should have minimum of 7 - 10 years of relevant experience Should have at least 2 year of experience in managing a team of 5-10 Engineers Experience in hiring, recruiting, developing and promoting Technical Contributors and Engineers Strong understanding of support processes - SLA, handling tickets, monitoring, processes and metrics. Very strong stakeholder management and communication management. Good command over Windows and Excel Strong analytical skills and ability to work in an unstructured and evolving environment Good people manager who can manage and motivate direct reports and get the best out of themDESCRIPTIONThis job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. The role encompasses, managing a growing team of Support & Application Engineers, currently focused on: Monitoring & Resolution of Trouble Tickets within defined SLA's. Drive escalations to engineering team. Drive Root Cause Analysis, Impact Analysis and Production Deployment support. Build automated frameworks, tools, solutions to enable stakeholders/business owners monitor health/drive business outcomes (For example: Automated Business/Product Metrics) Build a culture of direct code interaction by nurturing talent towards building applications/debugging & making code level fixes.Key job responsibilitiesKey Responsibilities Include: Regular interactions with various internal engineering team to help understand requirements & business priorities, define engagement model and drive improvements. Developing support strategies and creating appropriate harnesses as well as pragmatic approaches for quick & effective support. Resource planning to support various program asks. Drive initiatives to maximize operational efficiency. Defining measurable metrics to gauge progress against objective Support goals. Build best-of-class support engineering teamWe are open to hiring candidates to work out of one of the following locations:Noida, UP, INDPREFERRED QUALIFICATIONSBS in Computer Science or equivalent combination of technical education and work experience External hires should have minimum of 7 - 10 years of relevant experience Should have at least 2 year of experience in managing a team of 5-10 Engineers Experience working and coordinating with distributed worldwide teams preferred Shows creativity and initiative to improve productivity by Innovative means like Developing New tools Proven ability to troubleshoot and identify the root cause of issues in complex Enterprise Level applications. Demonstrated skill and passion for problem solving and operational excellence.Salary: . Date posted: 04/08/2024 09:50 PM

Who we are. Brightly, a Siemens company, is the global leader in intelligent asset management solutions. Brightly enables organizations to transform the performance of their assets with a sophisticated cloud-based platform that leverages more than 20 years of data to deliver predictive insights that help users through the key phases of the entire asset lifecycle. More than 12,000 clients of every size worldwide depend on Brightly's complete suite of intuitive software - including CMMS, EAM, Strategic Asset Management, IoT Remote Monitoring, Sustainability and Community Engagement. Paired with award-winning training, support and consulting services, Brightly helps light the way to a bright future with smarter assets and sustainable.About the job Brightly continues to grow and needs amazing engineers. This is an excellent fit for talented engineers who thrive in a fast-paced environment. New hires will work alongside our top-notch engineers and product team to design, implement, deliver, and support our highly ambitious products and integrations. We care deeply about your passion and dedication to the craft of software. The Automation Test Architect supports the application platforms in the Engineering department. This is a great opportunity for a talented Test Architect to bring their experience, business acumen, and architectural philosophies to the forefront of the day-to-day management of our projects and sprintWhat you'll be doing • Drive the quality deliverables and be the voice of quality. - Supporting the Test Engineering with their strategic goals for the Test Team by providing technical support. - Determine which tools and technologies can be deployed, keeping in mind what is already in use throughout the development function and the team's skill set. - Take charge of test infrastructure, including environments and software, and collaborate with teams like DevOps and Support on CI/CD. - To test and other business functions, provide technical know-how, documentation, and training. - Keep up with new process, practice, and technology advances so that they may be adopted in-house and used to improve the testing solutions. - Creating and maintaining TA frameworks, TA solutions or other shared formats which can be used by all/many projects & programs with TA across a company - Having TA expertise enough to be placed into any problematic, slow performing TA solution to identify and solve issues - with code, vendor alignment, testability issues, requirement issues, environment, or data issues etc. - Identifying the best-fit languages, TA frameworks, TA tools, data input and output methods/types for a project or program TA solution - Establish design principles for QA automation and Performance Testing Present options and recommendations as needed. • Be part of continuous improvement processes. Welcome, change and complexity. Learn quickly and adapt fast. Be a change leader! • Differentiate between immediate needs vs long-term solutions. • Provide technical guidance to test team • Collaborate in product lifecycle with senior engineers, development managers, product managers, scrum-masters in an agile environment, with scrum implemented at scale globally.Requirements What you need • Bachelor's in computer science or related discipline • 8+ years of work experience • Guide & develop automation framework developments • Jenkins & similar tools for Continuous Integration • Excellent analytical and problem-solving skills. • Strong ability to understand technical product architecture • Own product quality • Must have a very good understanding of Testing concepts and terminologies • Proven ability to effectively share knowledge and stay aware of current trends and technical advancements • Experience leading small to mid-sized teams is a plus • Working knowledge of agile methodologies • Strong communication, partnership, mentoring, team playerNice to have: • Experience with AWS or any other cloud platform • Open-Source contribution, repositories, personal projects • Participation in communities of interest, meetups • Certifications in technology, agile methodologiesThe Brightly culture Service. Ingenuity. Integrity. Together. These values are core to who we are and help us make the best decisions, manage change, and provide the foundations for our future. These guiding principles help us innovate, flourish and make a real impact in the businesses and communities we help to thrive. We are committed to the great experiences that nurture our employees and the people we serve while protecting the environments in which we liveSalary: . Date posted: 04/16/2024 02:00 PM

BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience scripting in modern program languagesDESCRIPTIONSome of the key job functions - Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services - Software deployment support in staging and production environments - Develop tools to aid operations and maintenance - System and Support status reporting - Ownership of one or more Digital products or components - Customer notification and workflow coordination and follow-up to maintain service level agreements - Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill setWe are open to hiring candidates to work out of one of the following locations:Noida, UP, INDPREFERRED QUALIFICATIONS- 1+ years of technical support experienceSalary: . Date posted: 04/18/2024 10:16 PM

Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic products faster and more efficiently. Our customers use our tools to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board, and system design.Questa Visualizer is a context-aware debug platform that supports a complete logic verification flow, including simulation, emulation, and prototyping as well as design, testbenches, low-power, and assertion analysis. It is one of the widely used software tools all over world in handling complex SOCs verification debug. According to the 2018 Wilson Research Group Verification study, design and verification engineers now spend almost 40% of their overall project time debugging - and that percentage is growing.This role is based in Noida. But you'll also get to visit other locations in India and globe, so you'll need to go where this job takes you. In return, you'll get the chance to work with teams impacting entire cities, countries, and the shape of things to come.This is your role:As a member of this team, we need you to conceive and deliver software solutions. Will have to measure and improve the quality of the product. Also, will have an opportunity to work with innovative technologies as well.The job responsibility entails participation in complete process of software development.This will include functional specification writing, algorithm design, software development, test plan creation/testing and deployment of software. Will have to collaborate with a team of multifaceted technical talents and support the industry's top tier customers.We don't need superheroes, just superminds!Knowledge of C, C++ with a shown experience of 2-3 years.Do you have experience with UNIX and / or LINUX platforms?We are looking for proficient in using debugging and profiling tools such as gdb, Valgrind, Makefiles, IDE etc.We need someone with good understanding of data structures and algorithm complexities, good analytical skills, problem solving skills and good communication skills.Hardware Description Languages (HDLs) - VHDL, Verilog, SystemVerilog is a plus.Are you exposed to EDA, specially Simulation or Formal based verification methodologies!Knowledge of one of the scripting languages like Perl, Python, Tcl is a plus.Hands on experience in AI/ML is a plus.We are SiemensA collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow!We offer a comprehensive reward package which includes a competitive basic salary, variable pay, other benefits, pension, healthcare and actively support working from home.We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.Transform the everydayAccelerate transformation#LI-EDA#LI-HYBRID #DVTSalary: . Date posted: 04/18/2024 02:27 PM