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Customer Service Engineer Salary in Mumbai - PayScale

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Entry Level Field Engineer : Directional Drilling
, mumbai, IN
We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry.Under direct supervision, responsibilities are to learn the job role for the Directional Drilling (DD) service line and the processes, tools, software and equipment used in DD to develop the proficiencies required to, but not limited to: maintaining equipment inventory, supervising movement to and from well site, checking equipment and tools, advising on repair requirements and maintain computer drilling database for on: going jobs, preparing job tickets and daily drilling and end:of:well reports. Assists in providing on:site supervision of the DD process including projection of well path to pre:determined target coordinates. Serves in a sub:ordinate role on select jobs. Assists in providing technical and operational expertise to external customer. Performs assignments requiring knowledge and application of basic engineering and directional drilling principles. Advises customer of directional options and good drilling practices. Skills acquired through the completion of an undergraduate degree in a STEM discipline. Requires ability to read and interpret designed well plans and to interpret directional survey information and other well site data. Ability to demonstrate technical aptitude to required standards. Must possess good communication, arithmetic, data entry and recording skills. Proven competency in appropriate computer software. Must possess relevant rig safety certificates. This is a field position. This is the entry position for the DD job family.Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.Location16 and 17th Floor,IBP,Goregaon (E),Mumbai,Mumbai,400063, IndiaJob DetailsRequisition Number: Experience Level:Entry:LevelJob Family:Engineering/Science/TechnologyProduct Service Line:Sperry Drilling SvcsFull Time / Part Time:Full TimeAdditional Locations for this position:Compensation InformationCompensation is competitive and commensurate with experience.
Field Service Engineer
Siemens, Mumbai, Any
We are looking for a Field service Engineer to join our team at Siemens LDA. Your change engine. Motors and drives are our business, redefining performance from fossil combustion to intelligent converters, from check-time per day to uptime per lifecycle, from simply on/off to everything smart in between. Our most powerful engine: more than 15,000 dedicated experts, doers, colleagues. For them, engineering the future means keeping businesses in motion - in e-motion. We are the "we" in power - and we can empower you. 15,000 and counting. Are you looking for the stability of an established global player with the lean, innovative spirit of a mid-size hidden champion? That's us! Are you looking to shape entire industries with a future-proof portfolio of more sustainable, energy efficient solutions? Deal, let's go! About the jobTitle: Field Service EngineerCustomer ServicesChhattisgarh | SMD CS MM CSJob Description:Mandatory Requirements:We are looking Electrical/Electronics engineer with 5-8 years of experience in field service, maintenance, Customer service, or commissioning. Knowledge of variable frequency Drives and PLC is Mandatory. Knowledge of Siemens S7300/400 PLC's, SIBAS Controller, Sinamics S120 or G120 Drives, WinCC will be preferred.Roles & Responsibilities:1. To provide breakdown service support to customers at a short notice against AMC contracts. Engineer will be stationed at site.2. Service engineer for the Service project and support customer for smooth operation of machines like mining excavators, electric dumb trucks, and draglines.To drive service business portfolio (service contract, retrofits, spare parts, repairs) for mobile mining drives, motors & switchgearsTo monitor & take actions on open calls, escalated cases, machine up-time, etc. 5. Provide technical support for all periodic, routine, preventive, breakdown maintenance and shutdown jobs to be handled by you as part of your role.6. Suggest siemens solution to customer for system performance enhancement & looking for new service opportunity as part of your role.7. After service internal work to generate ticket for invoice creation.Requirements:1. Bachelor's degree in related fields: Electrical - Electronics2. 5-8 years' experience in field service, installation and commissioning, application & maintenance engineering is preferred.3. Have good knowledge of automation & drive products: PLCs Simatic S7 300/400, SIBAS Controllers, HMIs, Sinamics S120 or G120 drives, HV & LV Switchgears etc.4. Have knowledge of control systems, automation systems, SCADA systems.5. Having experience and knowledge with Siemens' products & solutions is an advantage.Make your mark in our exciting world. #JoinReliableMotion #TeamInnomotics As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.Salary: . Date posted: 03/28/2024 09:48 PM
Lead Engineer : Platform Engineering (5:8 Years) for a Premier Asset Management Company
, mumbai, IN
We are looking for a " Lead Engineer : Platform Engineering "for one of our esteemed Clients for MumbaiLocation.RESPONSIBILITIES:Lead the team on web application security, database schema design, SQL queries and API development.Develop and maintain secure, resilient, scalable and high performance enterprise systems that facilitate online financial transactions in Mutual Funds.Develop Restful API's around the core product to be consumed by the web applications and mobile applications teams.Constantly and consistently enhance API's and core product features that impact online sales and onsite engagement.Design the data schema using both relational and non:relational data stores.Query and extract data from relational databases using SQL.Work closely with the web, mobile, platform teams and product manager to implement a versatile, feature complete API layer for the entire business.Enhance the back end capabilities of our in:house Content Management System.Analyze system requirements, identify and design service endpoints and implement them in a modular, maintainable manner.Collaborate with other team members to ensure a seamless product experience.Participate in design and code reviews.Mentor and lead a team of engineers.REQUIREMENT :At least 5 years of experience in software development with product:focused web companies building complex software systems that have been successfully delivered to customers.A clear grasp of HTTP and REST concepts and prior experience in development and maintenance of a service oriented system (Jersey or Dropwizard experience a plus)A thorough knowledge of SQL.Proficiency in writing code in at least one object:oriented programming language such as Java, Python or C++.Deep understanding of data:driven web application design and development.Must be a fast, efficient coder and make coding and design decisions with multiple simultaneous dimensions in mind.Knowledge of object:oriented design, data structures and algorithm design.Experience with relational databases (Oracle, MySQL, PostgreSQL, etc.)Strong problem solving and analytical capabilities.Self:starter and ability to work in a highly collaborative environment.
Hiring BPO Customer Services International BPO
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Field Service Engineer 1
Dell, Mumbai, Any
Field Service Engineer 1Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges, and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.Join us to do the best work of your career and make a profound social impact as a Field Service Engineer 1 on our Field Services team in Mumbai, India.What you'll achieveAs a Field Service Engineer, you will apply technical expertise, peer collaborating, diagnosis tools and analytical practices to resolve customer issues, taking care of our customer IT operations by delivering outstanding on-site support.You will:Plan and lead services for assigned accounts.Drive timely onsite services such as break-fix support and proactive maintenance.Seek resolution to drive closure of complex issues.Code upgrade of various products. Keep abreast of technology and our service offerings.Take the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements3-4 years of relevant experience.Field Working experience of at least 2-3 years as customer engineer / Field Engineer providing break-fix support.Working knowledge of DELL Technologies storage products which includes PowerMAX, Symmetrix, Unity, Isilon, ECS, DD etc.Industry certification from Linux, Windows, VMware or Networking Desirable Requirements Bachelor's DegreeRelevant Dell EMC product certification at Professional Specialist Level Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 16th March 2024 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .Job ID:R241292Dell's Flexible & Hybrid Work CultureAt Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.Salary: . Date posted: 04/05/2024 02:10 AM
Customer Service Representative
, mumbai, IN
Global IndustrialCorporate OverviewFor over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.Key Responsibilities: Assists customers with the intent of selling company products or services through phone, web, fax or mail communication: Provide a basic level of customer support but refers more complex problems to other staff members: Requires an in:depth knowledge of products and services offered: Prepares and follows up on customer quotes: Provides pricing and availability of our product to customers: Requests and coordinates discounted prices on orders: Maintain required call quality level: Inputs all sales orders as a result of customer negotiations: Sells additional product through suggestive selling techniques: Performs other duties as assignedCompetencies and skills:2 + years sales or call center experience required: Outstanding written and verbal communication skills: Demonstrated high level of dependability: Intermediate (or higher) proficiency in MS Word, Excel, Explorer and Outlook: Ability to organize, prioritize, work in a fast:paced environment, attention to detail, handle multiple tasks and work under time constraints is required: Basic math/spelling skills required: Must be able to type a minimum of 30 wpm: Proficient written and spoken French Language is a plus
Engineer Associate - Carpenter
Marriott International, Mumbai, Any
Job Number 24064801Job Category Engineering & FacilitiesLocation Moxy Mumbai Andheri West, Plot No 711, New Link Road, Opp. City Mall, Andheri West, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day's activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D equivalent. Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus. Supervisory Experience: No supervisory experience.REQUIRED QUALIFICATIONS License or Certification: Valid Driver's LicenseMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they're in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness. Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We're looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what's next, and have high energy and a do-it-yourself attitude.If you're someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/12/2024 03:59 PM
Engineer Associate - Technician
Marriott International, Mumbai, Any
Job Number 24064799Job Category Engineering & FacilitiesLocation Moxy Mumbai Andheri West, Plot No 711, New Link Road, Opp. City Mall, Andheri West, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day's activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D equivalent. Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus. Supervisory Experience: No supervisory experience.REQUIRED QUALIFICATIONS License or Certification: Valid Driver's LicenseMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they're in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness. Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We're looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what's next, and have high energy and a do-it-yourself attitude.If you're someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/12/2024 03:59 PM
Global Head of Sales - IT Services | BFSI | Mumbai
Michael Page, Mumbai
Develop and execute the company's global sales strategy in alignment with overall business objectives.Lead and manage a high-performing sales team distributed across different regions.Drive revenue growth by identifying new business opportunities, expanding existing accounts, and penetrating new markets with a strong focus on India, Middle East and APAC geographiesEstablish and maintain strong relationships with key clients, partners, and stakeholders.Collaborate with marketing, product development, and delivery teams to ensure alignment of sales efforts with company offerings and client needs.Provide strategic guidance and mentorship to sales team members, fostering a culture of continuous learning and development.Analyze market trends, competitive landscape, and customer feedback to identify areas for improvement and innovation.Monitor and report on sales performance metrics, KPIs, and pipeline activity to the CEOLead negotiations for major contracts and partnerships, ensuring favourable terms and conditions for the company.Stay abreast of industry developments, emerging technologies, and competitive offerings to maintain a competitive edge in the market.-Bachelor's in Engineering is a must within the Computer Science/IT domainBFSI selling experience along with strong connects within the BFSI ecosystem is mandatoryThe person should have played a National/Global role for the last 3+ yearsExcellent communication, negotiation, and interpersonal skills, with the ability to interact effectively with clients, partners, and internal stakeholders.Demonstrated experience in managing and leading geographically dispersed sales teams in a fast-paced and dynamic environment.
Specialist I - Customer Service - Mumbai
JPMorgan Chase, Mumbai, Any
At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist I in Customer Service, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.Job Requirements: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and proceduresRequired qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule:Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:28 PM