Sales Support Specialist Salary in Mumbai - PayScale

As a Claims Account Specialist at Chase, you will be responsible for providing excellent customer service in a dynamic, fast-paced environment. Your role will involve finding solutions for our customers, demonstrating resilience, adaptability, and excellent communication skills. You will have the opportunity to work both independently and as part of a team, taking ownership of each customer interaction. This position offers a great opportunity for professional growth in a company that values diversity, equity, inclusion, integrity, and teamwork. Job Responsibilities : Communicate with customers in a metrics-driven environment Multi task between screens Demonstrate resiliency and extreme adaptability in a fast-paced environment Possess strong customer centricity Make decisions to work efficiently with customer Demonstrate personal excellence including punctuality, integrity, and accountability Approach problems logically and with good judgment to ensure the appropriate customer outcome Prioritize work to ensure efficiency Abide to all applicable regulatory and department practices and procedures Work independently and in a team environment Think critically and exercise independent judgement Required qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Call Center, Banking or Finance industry Have a passion for helping people by solving problems, presenting, and explaining solutions About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/04/2024 10:30 PM

J.P. Morgan Asset Management is committed to providing exceptional service to our clients and business partners. Our sales and client service teams, marketing support, and product specialists, are dedicated to the support of our clients and leverage the capabilities of our global firm to deliver to our clients. We provide an integrated approach to client servicing in order to meet the client's full range of investment and servicing needs. Each new client is assigned to a Client Service team which consists of a Client Advisor, Client Account Manager, Portfolio Manager and Investment Specialist. As an Analyst in Client Services team, you will act as a central point of contact for Client Services/Sales Support Teams globally regarding client facing legal agreements contracting with JPM Job Responsibilities Act as a central point of contact for all CS/Sales Support Teams globally (Funds & Institutional & Liquidity) regarding intermediary and institutional legal agreements Act as interface between Sales Offices, Legal and the AML Team to ensure the best client experience during the on-boarding process and the client life cycle. Coordinate internal feedback and approval process e.g., Compliance, Legal, GFCC, GFCL and Tax Own Intelligent Contract Management (Legal Agreements Database) and managing a regular Legal Agreement Review cycle Develop expertise & training delivery on Intelligent Contract Management Manage stakeholder for initiatives concerning legal documentation, i.e., C-Doc project (harmonization of documentation and clauses) and the building of a Clause Library in partnership with EMEA Legal Act as a central point of contact for Ownership for and maintenance of legal/contractual templates Required qualifications, capabilities and skills A legal graduate or graduation in finance with considerable experience in review and abstraction of contracts with asset management or financial services organizations. In addition, the candidate should have the following experience: Excellent English communication and writing skills Experience in the financial services industry preferably with experience in review and processing legal agreements with counterparties in relevant systems Strong ability to analyze information and understanding of the main aspects of contract law and contract negotiation Ability to demonstrate ownership, work independently and multi-task in a fast-paced environment. Business knowledge of the investment funds industry Communication/presentation - excellent written and verbal communication skills with an ability to influence stakeholders in a meaningful and actionable manner Preferred qualifications, capabilities and skills Strong educational credentials Legal background and exposure to banking domain / experience preferredAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​Salary: . Date posted: 04/11/2024 10:20 PM

As an Estates Phones Specialist III within our Mumbai team, you will balance your focus on business results with offering options and finding solutions to help our customers. You will communicate with customers in a metrics-promoten environment, navigate multiple technologies, and demonstrate resiliency and adaptability in a fast-paced environment. You will take ownership of each customer interaction, treating customers with respect and responding with empathy. You will also document customer account activities thoroughly and concisely, and make appropriate decisions on behalf of our customers quickly and effectively. You will be required to abide by all applicable regulatory and department practices and procedures, and have the ability to work independently and in a team environment. You will think critically and exercise independent judgement. We offer a competitive base salary and a wide range of benefits, opportunities for professional growth and advancement, and a high energy work environment with trained, coached, focused, and promote employees. We respect and value diversity, integrity, and teamwork.Job responsibilities:Successful Account Specialist- Balance their focus on business results with offering options and finding solutions to help our customer- Are very comfortable communicating with customers in a metrics-promoten environment- Are able to navigate multiple technologies while staying engaged our customer- Demonstrate resiliency, and extreme adaptability in a fast-paced environment- Possess strong customer focus with the ability to have detailed conversations with our customer- Take ownership of each customer interaction while treating customers with respect and responding with empathy- Document customer account activities thoroughly and concisely- Demonstrates personal excellence including punctuality, integrity, and accountability- Approach problems logically and with good judgment to ensure the appropriate customer outcome- Make appropriate decisions on behalf of our customers quickly and effectively- Effectively prioritize work to ensure efficiency- Are required to abide by all applicable regulatory and department practices and procedure- Have the ability to work independently and in a team environment- Think critically and exercise independent judgement.Required qualifications, capabilities and skills: High School diploma/GED required Must be willing to work in an environment that requires 100% phone-based customer interaction Minimum of one year of customer interaction or customer support experience strongly preferred, either by phone or face-to-face Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment strongly preferredAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/12/2024 10:27 PM

Product/Account maintenance for all client segments related to the TS cash management product families. A daily review (internal audit) of all completed requests is performed to ensure Implementation Support has performed correct risk authentication process. Additionally, money movement performed while account closures is also reviewed.The primary responsibility of this position is to support Implementations & Client Onboarding for WHEM. The candidate will report to a Process Manager. The role involves Maintenance, addition/deletion of Products and Services and Account Closure for our Global clients. Job Responsibility: Receive treasury service maintenance and account closing requests Process maintenance requests in modifying or deleting products/services/accounts for Treasury Services clients Act as central point of contact and coordinate with partners within the firm (i.e., Service, Operations and Sales) to ensure completion of implementation and documentation requests within agreed upon timeframes Ensures delivery of maintenance and account closing activity to be completed within established service level agreements Process requests efficiently to maintain a current portfolio and ensure aged items are escalated appropriately Work closely with Service, Operations and other Implementation Support team members Respond to internal queries from Service/Operational partners Prepare ad-hoc and other ongoing reports. Update changes to client information on the Global applications used by function. All requests assigned need to be processed by the TAT and 100% accuracy Required qualification, skills and capabilities: At least 3 years of experience within Banking Operation Graduate with good communication skills Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate An acute client focus Ability to work under pressure in a volume driven environment Ability to be flexible, follow tight deadlines, organize, and prioritize work Strong PC and analytical skills Knowledge of MS Access, Excel, PowerPoint, and WordAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/15/2024 10:20 PM

Position Title HR Business Operations Specialist Function/Group Global Shared Services (GSS) Location Mumbai, Powai - Spectra Shift Timing 1:30 PM to 10: 30 PM / 3 PM to 12 Midnight Role Reports to HR Business Ops Lead Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview Global Shared Services (GSS) enables General Mills to compete and win every day with a relentless focus on service excellence. Our Shared Services model leverages domain excellence to drive scaled cost-efficient delivery. We do that by delivering our services with a balance between cost and capability; increasing productivity through optimized processes and tools; and upholding company standards, policies, and practices. GSS touches virtually every aspect of the General Mills enterprise, including EmployeeServices, Business Services, Global Workforce Solutions, and Global Data Governance Services. For more details about General Mills please visit this Link Purpose of the role The HR Business Operations Specialist will serve as the owner of organization data and support data governance and management for our Plant locations. The HR Business Operations Specialist, will partner with HR and Managers to support Workday system entry of position and job-related actions. This role will also partner with Finance to support cost management. KEY ACCOUNTABILITIES 1. System entry for position and job-related transactions in Workday including: create position, create requisition, job changes, and updating position organization assignments. 2. "High-Touch" Manager Coaching for Workday: serve as an escalation point for HR Direct when managers have unusual situations that require hands-on support in Workday. 3. Apply a right work right way approach; consider technological solutions to enable efficient service delivery. 4. Data Audits: Liaison with the business to conduct audits of Workday data and make necessary corrections 5. Restructures: Point person on coordinating activities related to Workday system updates for restructures. 6. Intentionally build trust & relationships through listening, responding to, and predicting client needs. MINIMUM QUALIFICATIONS Bachelor's Degree High learning agility and ability to adapt as business situations evolve (Situational Agility) Strong bias for action including ability to work autonomously and actively problem solve Strong Analytic Mindset: Comfort with systems, data analytics and financials; ability to synthesize data and provide accurate, meaningful analysis Proficient with Microsoft Office, most notably Excel Effective communication, influence, and stakeholder management High integrity, sound judgment and discretion regarding the handling of confidential information PREFERRED QUALIFICATIONS Collaborating and influencing cross-functionally Ability to work effectively with people at all levels of the organization. Service/Operational delivery experience Workday (Human Capital Management) system knowledge preferred Development candidate will receive in the role Process leadership, cross-functional and global collaboration, increase business and financial acumen, credible influence, managing people, Situational Agility and Judgment COMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary: . Date posted: 04/16/2024 01:18 PM

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Fraud Specialist's work is creative, exciting, and different every day.As a Specialist I in Fraud, you will receive approximately 80 - 100 inbound calls a day specifically regarding fraud on customer accounts. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.Job Responsibilities: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Call Center, Banking or Finance industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule:Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/17/2024 10:28 PM

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Credit Support Specialist I work is creative, exciting, and different every day. Job Responsibilities: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Call Center, Banking or Finance industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule: Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.Salary: . Date posted: 04/18/2024 10:29 PM

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist I in Customer Service, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.Job Requirements: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and proceduresRequired qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule:Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:28 PM

Roles & Responsibilities:Increase customer satisfaction and productivity by providing outstanding, high-quality customer application education and support, incl. turnover training and further continuative education, thereby optimize customer training experience. Increase efficacy of sales through competent application consultancy and support as well as on-site selling of Educate and Expand offerings.Qualification: Radiology Technologist / radiographer (English) Diploma or university degreeEnglish Language for international training Experience: (working in a Hospital / Scan Centre as a tech) 2-3 years / working as an apps specialist in medical devices industryOpen to Travel 70% - Role requirementSalary: . Date posted: 04/19/2024 09:20 PM

Job Description:Siemens Healthineers is seeking a highly motivated and technically proficient Product Application Specialist to join our Point of Care (POC) business unit. As a 'Product Application Specialist', you will play a pivotal role in supporting the sales team through pre-sales activities, conducting sales demos, engaging with customers in clinical settings, and handling technical escalations or product service related assignments.Responsibilities:Pre-sales Support:Collaborate with the sales team to understand customer needs and tailor product demonstrations accordingly.Conduct pre-sales presentations, product walkthroughs, and technical discussions to showcase the capabilities of Siemens Healthineers' Point of Care solutions.Portfolio 'Solution Show(s)'Support pre-bid meetings for tender based projects Sales Demos:Lead and coordinate product demonstrations, ensuring a comprehensive showcase of features and benefits.Provide in-depth technical insights during demos to address customer inquiries and concerns effectively.Customer Clinical Engagements:Engage with healthcare professionals in clinical settings to understand workflow requirements and clinical challenges.Demonstrate (technically) how Siemens Healthineers' POC solutions can address specific clinical needs and improve patient outcomes.Technical Expertise:Maintain a thorough understanding of Siemens Healthineers' Point of Care product portfolio.Stay updated on industry trends, competitive products, and emerging technologies related to Point of Care.Escalation Management:Act as a technical point of contact for customer escalations, working closely with the support team to resolve issues promptly.Provide timely and accurate updates to customers and manage internal stakeholder communication during escalation management.Product Trainings & Hands-on Sessions:Organize and lead hands-on training sessions for customers, sales and channel partner teams to enhance their proficiency in using Siemens Healthineers' Point of Care products.Provide ongoing support and follow-up sessions to reinforce efficient usage and address any user concerns.Qualification(s):Bachelor's degree in a relevant field (e.g., Biomedical Engineering, Clinical Laboratory Science, etc.).Proven experience (min. 3 years) in a similar role within the healthcare or diagnostics industry.In-depth knowledge of Point of Care diagnostics and familiarity with Siemens Healthineers' product portfolio.Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.Strong problem-solving skills and the ability to handle technical escalations efficiently.Ability to work collaboratively with cross-functional teams, including sales, marketing, and support.Salary: . Date posted: 04/19/2024 08:42 PM