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Quality Assurance Manager Salary in Mumbai - PayScale

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Associate, Legal Obligations and Compliance Risk Assessment
JPMorgan Chase, Mumbai, Any
As a Control Management Associate, you'll be responsible for ensuring the line of business has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the business to ensure issues are remediated in a timely manner. The team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation. The Chief Administrative Office (CAO) is comprised of multiple global functions that support the firm's businesses in 60 countries, including Global Real Estate, Global Supplier Services, Global Business & Document Services, Amenity Services, Corporate Insurance, Global Security, Corporate Aviation and Finance and Business Management.The CAO Controls team's primary function is to solidify an effective Firm-wide control framework, looking within and across its functions, to identify and remediate control issues with a sense of urgency regardless of the source. CAO Controls team will work in partnership with the Control Managers across CAO to provide a centralized view of all control functions, assisting in immediate, real time problem detection, reporting and escalation by utilizing the firm's operational risk self‐assessment reporting process & system (CORE: Control and Operational Risk Evaluation). The team also support various firmwide control programs and operational risk initiatives. This role will require significant cross-functional collaboration, including with line of business, legal team and their counterparts in the Firm's corporate functions. The environment is fast-paced, often requiring that issues be addressed quickly to ensure that the Firm stays in compliance with the rapidly-evolving rules that apply to our highly regulated industry. The successful candidate must have strong analytical and collaborative skills, be able to work independently, and be a true "self-starter."Key Responsibilities: Support and oversee the implementation of Office of Legal Obligations ("OLO") and Compliance Risk Assessment ("CRA") across CAO & its multiple corporate functions Participate on cross-functional teams to develop and maintain legal obligations Responsible for the identification and ongoing management of those Risks and the design, execution, and evaluation of the associated mitigating Controls for CRA Build and manage product subject matter expertise, as required Prepare, and maintain on an ongoing basis, matrices and other job aids to support program reporting and project tracking Research and analyze laws, rules, regulations and prior project work in order to promote evergreen efforts of the Program, focusing on quality assurance and consistency Serve as a Program liaison through collaborative advocacy and excellent oral and written communication skills and work with legal, compliance, risk, and oversight and controls teams responsible for parts of the Program, as needed Ability to build relationships and leverage subject matter expertise to driving conversations and/or influence decisions/direction with Business, Legal, Risk and Technology areas Flexible, adaptable to shifting regulatory and legal landscape; able to work in a global, fast-paced, results driven environmentRequired qualifications, skills and capabilities: Bachelor's degree or equivalent experience required 3-5+ years in either financial service experience in controls, audit, quality assurance, risk management, or compliance preferred Strong leadership skills and experience working in matrix-reporting work environments Research, writing skills, deck design and presentation skills Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio), knowledge of tools Alteryx, Tableau is a plusPreferred qualifications, skills and capabilities: Knowledge Operational Risk, Controls, Regulations preferred Ability to translate business/functional problems into a conceptual analytical solutions Demonstrated ability to effectively manage all facets of Program ManagementAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Salary: . Date posted: 04/03/2024 10:20 PM
Control Management - Associate
JPMorgan Chase, Mumbai, Any
You are a strategic thinker passionate about driving solutions. You have found the right team. As an Associate in the Commercial Banking team, you will be responsible to perform control design and performance evaluations, working closely with various stakeholders to ensure a comprehensive view of the controls environment. This role is essential to fostering a proactive risk and control culture, leveraging proven evaluation strategies and sound change management protocols. Job responsibilities: In partnership with stakeholders, evaluate and perform an end-to-end analysis of the business' risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks Ensure that controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols Perform ongoing analysis of program related data (e.g., KRI/KPI), assist with development of Risk & Control Self-Assessment mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned business units Ensure timely and accurate reporting to stakeholders (within CCMO as well as to Functional Control Managers, Business Leads) on the Control Evaluation Results as well as analysis around failure themesRequired qualification, skills and capabilities: Bachelor's degree or equivalent qualification required At least 7 years of Financial Service Industry experience with exposure in Risk & Controls evaluation, Quality Assurance, Compliance or Audit preferredPreferred qualification, skills and capabilities: Master's Degree / Professional Degree (CA/CPA) SOX, CCAP, FDICIA & US Tier 1C testing experienceAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamCommercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.Salary: . Date posted: 04/04/2024 10:27 PM
Control Management - Team Lead
JPMorgan Chase, Mumbai, Any
You are a strategic thinker passionate about driving solutions. You have found the right team. As a Control Management - Team Lead within the Centralized Controls Management for Commercial Banking, you will be an team member contributor with the primary responsibility of performing Control Design and Performance evaluations. You will partner closely with various stakeholders within the business to ensure a comprehensive view of the Controls Environment. This role offers the opportunity to examine the effectiveness of controls, participate in meetings with business owners at various levels of management, and recognize opportunities to strengthen controls and improve operational efficiency. Job responsibilities: Examine the effectiveness of controls; assign appropriately substantiated control ratings Perform side-by-side observations, evaluate data, and execute re-performance testing methods Document test steps and results in comprehensive and organized manner to sufficiently support and justify testing conclusions Participate in meetings with business owners at various levels of management, deliver testing results and support sustainable control enhancements; recognize opportunities to strengthen controls and improve operational efficiency. Be accountable for meeting deliverables and deadlinesRequired qualification, skills and capabilities: Bachelor's degree or equivalent qualification required At least 4 years of Financial Service Industry experience with exposure in Risk & Controls evaluation Ability to work a flexible shift as required Strong critical thinking and analytical skills Excellent written and verbal communication skills; ability to present concise findings in a persuasive mannerPreferred qualification, skills and capabilities: Master's Degree / Professional Degree (CA/CPA) preferred Quality Assurance, Compliance or Audit preferredAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamCommercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.Salary: . Date posted: 04/04/2024 10:27 PM
Product Manager - Business Analysis - Sr. Associate
JPMorgan Chase, Mumbai, Any
As part of the Onboarding Program Team, you will act on behalf of the business on workstreams supporting the Program. Job Responsibilities: Analyzing workflow processes, evaluating viable process alternatives, and development of business requirements and functional requirements for the resulting solution You will also support and participate in design, development, testing, and implementation activities through the lifecycle to ensure quality and on-time delivery. On a day to day basis, you will act as an advocate for the business and user community, endeavoring to meet the goals of the program while designing the optimal user experience. In addition, you will need to work closely on the technical elements of each change with the development and testing teams to ensure the design is feasible, business and user goals are met, test plans and scripts are complete, and the product is of high quality. You will interact regularly with the user and business community to ensure we are constantly in touch with the business environment and ever changing needs of the stakeholder community. This also may include analyzing existing processes and making recommendations for improvement, evaluating current usage of systems, and recommend future system needs. Candidate must display: Strong analytical skills, with experience in writing business and functional system requirements. Experience working in an Agile team gathering business requirements, perform detailed analysis, and document user stories; experience in working with technology development teams during build and implementation phases of requirements Strong Project Management and organization skills with consistent attention to detail Manage expectations by establishing clear timelines, deliverables and milestones Demonstrate creative problem solving and solid judgment decision making; research, gather, arrange, compile, summarize and evaluate data in recommending solutions Ownership, transparency and escalation of risk / issues when they occur in a timely basis Ability to communicate effectively with internal partners through verbal and written channels Comfortable using available technology such as WebEx and virtual meetings to enhance client discussions Comfortable interacting with technology teams (application development, quality assurance, production support) Ability to work well in fast paced/multi-tasking environment; be able to easily adapt to changes and strategies adjustments required within the operation Strong time management skills; efficient at multi-tasking and able to work under pressure to deliver multiple business demands on-time, to a high-level standard Ability to support the development of executive presentations and updates with confidence, decisiveness, integrity and vision Required Qualifications, skills and capabilities: BA/BS degree with 3+ years of relevant work experience in a professional setting Agile certified with experience writing user stories 3-5 years of experience working on medium to large technology projects Self-starter with excellent analytical, communication and problem-solving skills Able to manage influence upward and downward within function/department Strong written and verbal communication skills with proven ability to work with all levels of personnel Proactive, self-motivated and flexible with a positive attitude Proficient with Microsoft products including; Word, Excel, Access, Project and Visio Proficient in JiraAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​Salary: . Date posted: 04/05/2024 10:20 PM
Global Screening Operations India Support Lead
JPMorgan Chase, Mumbai, Any
Organization DescriptionThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Employer DescriptionJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.Job DescriptionProcess : Global Screening Organization - SupportRole : Vice President (603)J.P. Morgan is a leading global financial services firm with assets of $2.3 trillion and operating in more than 60 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients' interests first.GSO Support is focused on strategic initiatives to improve the client experience and drive operational efficiencies in collaboration with Operations. It encompasses STP Optimization by Hit Rate Management, Calibration, and Quality Assurance.Your Key Responsibilities would include: - Ensuring BAU Execution to be best in class. Publishing of periodic metrics and tracking reasons for deviation from agreed levels. The successful candidate will also be required to focus on controls management, stakeholder and driving changes In addition, focus on partnering with the Donor Location, Technology, Operations. Client Service teams and other stakeholders Identify opportunities for process efficiency & implement in a controlled manner Team management to not only meet objectives but also ensuring the morale of the team is high Work in partnership with Local/Global OCM team for QA Tests, MIS, Audit etc Works directly with senior managers to identify technology, resource and/or process needs. Identifies opportunities for improvements in the process and recommends solutions Develop an environment of continuous focus on quantifiable productivity and quality Participate or lead other sanctions Screening or Line of business aligned initiatives as necessary Constant and regular review for direct reports. Set expectations with direct reports, regarding positive motivation and leading through accountability Manage and execute complex projects and ensure that project deliverables are met with the appropriate due diligence and system integration Participating in meetings at the operational and project level, providing continuous feedback on project status Responsible for overall Performance Management and Talent Review processProblem Solving and Analysis Highly skilled at problem solving, ability to scope and provide structure to complex issues and provide insightful and timely remediation. Superior attention to detail so that documentational / reporting errors can be prevented. Ability to identify areas of opportunity for process improvement and build out recommendation to proceed Advanced numeracy and Microsoft skillsCommunication Strong communication skills with the ability to provide clear and succinct verbal updates on their work to team members, colleagues, senior leads, executives and clients Ability to liaise effectively between lines of business with empathy and understanding to achieve the common and strategic goal as a team Ability to use effective systemic data driven reporting to support program reporting Actively contributes to program updates, Pod and team meetingsWorking Style and Influence Ability to handle multiple projects, manage personnel & teams in order to meet stakeholder expectations Ability to build and nurture effective and lasting relationships with colleagues, team members and stakeholders across multiple business lines and global locations Ability to work collaboratively and with effective influencing skills to achieve positive outcomes Ability to understand own role and those of other team members, not be overly rigid of existing roles and recognise at times the need for flexibility within roles to achieve the project and organisational objectives Able to work comfortably and confidently under pressure to achieve target deadlines Ability to work on a hands-on basis and not limit oneself to only tracking and reporting milestones Confident to raise concerns with leadership team and support resolution Possessing the passion, empathy and ability to lead a team, recognizing individuality, supporting growth through mentoring and coaching built on an unshakeable foundation of respect, diversity and inclusivity. Leads with confidence and courage, considerate of others, supportive during high pressure situations and celebrates successes equally of individuals and team alike.Qualifications Bachelor's degree in finance / accounting and M.B.A preferred - 12+ years experience in financial services industry. Experience and a strong working knowledge of various aspects of International Payment Processing Operations are mandatory. (Prior experience and working knowledge of compliance /sanctions screening is a plus) Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a must."Diversity, Equity and Inclusion are the cornerstones of our culture at JPMorgan Chase. We embrace diversity, recognize that diverse talent strengthens our workforce and is linked to our success. We are bound to a culture of openness, meritocracy and believe in giving everyone an equal opportunity to succeed while bringing their whole & authentic selves to work. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. We believe different perspectives add strength and creativity to the work we do and results in enhanced client & employee experience. If you are passionate, curious and ready to make an impact, we are looking for you to help us grow and position our businesses for the future."About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/15/2024 10:20 PM
Loss Prevention Associate
Marriott International, Mumbai, Any
Job Number 24066232Job Category Loss Prevention & SecurityLocation Moxy Mumbai Andheri West, Plot No 711, New Link Road, Opp. City Mall, Andheri West, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPatrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they're in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness. Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We're looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what's next, and have high energy and a do-it-yourself attitude.If you're someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/16/2024 03:43 PM
Business Systems Analysis - Associate
JPMorgan Chase, Mumbai, Any
This role requires extensive interaction with business stakeholders, Project Managers and Business analyst. The candidate has to possess strong problem solving and reasoning skills as the business problem sometime is not clear or very straight forward. In-depth understanding of banking product is good to have. The role will offer you an opportunity to dig deeper and enhance your banking product understanding and knowledge about day to day working knowledge of sub-products of the same like Regulatory Operations, KYC Operations, CBO organization etc.Job Responsibilities:Become Subject Matter Expert on data used in Monitoring reports in order to help guide developers, when requiredAssist in writing use cases for program testingAssist in root cause analysis for issues identified in testing and vettingRespond to data questions from our business partners. This will involve reading SQL, SAS code and Alteryx to get data that is being requestedGather and document requirements for new reportsManage the Evergreen Process to ensure our reports stay currentRecommend solutions for solving complex business challengesContinually challenge yourself to expand and strengthen your skillsEffectively communicate with BA and Developers on the issues identifiedAbility to work under deadlinesDevelop test plan, code validation procedures, job aids, tools and approaches and effective communication of defectsPerform code to business requirement validationWrite queries and run frequencies to validate population and output filesEnsure correct formatting and logic of all output files Required qualification, capabilities and skills :Minimum of a Bachelor's degree or equivalent in business or Master's degree in any of the Quantitative disciplines is preferred.Understanding on banking product.Can identify problems effectively, systematically frames the problem, then leverage tools to identify multiple potential solutions and select the most feasible solutionExcellent communication and presentation skills to different audience levelsMust be able to quickly and objectively analyze and evaluate issues and form decisionsStrong attention to detail and ability to raise questions and seek clarification as requiredSelf-motivated team player. Must possess the ability to research and resolve issues independently while working across teams to acquire needed informationPrior business requirements, procedures and documentation experience preferredPrior Quality Assurance and User Acceptance Testing experience preferred, Agile experience preferredBanking domain expertiseAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/19/2024 10:26 PM
Business Analyst - Controls Manager - Associate
JPMorgan Chase, Mumbai, Any
The duties and functions of this role will require superior organization, effective communication, initiative, sound decision-making and the ability to coordinate efforts with multiple partners. This candidate must be driven by a first-class goal to make a substantial and valuable impact to the firm. To be successful, the candidate will maintain and enhance a strong and consistent control environment across Loyalty. The candidate should possess structure, attention to detail, quality focus, high energy, and flexibility within a high-paced, deadline driven organization. This individual must work well in a team environment, be a strong partner with our control partners, be able to represent the team with professional courtesy and acumen and deliver flawless work output. Job Responsibilities:Understand key business functions / knowledge of regulation surrounding businessCommunicate/ present effectively to stakeholders and partnersDemonstrate exceptional interpersonal skills including collaboration and relationship buildingWork autonomouslymanaging competing priorities to achieve the most effective result and able to make subjective and informed decisions based upon outputEvaluate design and operating effectiveness of management and business process controls.Conduct transactional testing of the control environment for the business, which may include Supplier controls.Perform testing and assessments of Operations, Processes, and Practices to identify risk trends and develop and implement the most appropriate examination coverage (timing and extent of work).Identify, analyze and report key risk indicators and conduct studies to enhance effectiveness of risk mitigation measures.Proactively monitor adherence to policies and procedures and analyze and communicate impact of risks and losses (actual and potential) with guidance for identifying and implementing solutions/corrective action.Assess issues identified during exam assignments or special projects, in light of known business risks, and develop recommendations to strengthen internal controls and improve operational efficiency. Utilize knowledge of business to level set the issues and escalate as appropriate through the exam report or verbally with the business owner.Partner with the business functions for closure of open issues arising from audits and on-going risk reviews.Participate in, and where needed, implement cross functional risk management initiatives.Lead or participate in monthly/quarterly calls with business partners based on a control agenda.Continue building knowledge of internal policies and procedures, banking and consumer regulations/laws, and accounting principles in order to implement necessary enhancements/improvements in examination coverage and to minimize the risk of noncompliance.Required qualifications, skills and capabilities:Bachelor's degree or Masters degree with major in accounting, finance or economics, business administration, risk management or equivalent experience is preferred5+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance-related functions preferredProficient knowledge of control/ risk management concepts with the ability to evaluate controlsCandidates should be action oriented with a focus on results, display strong analytical skills, be able to assess and clearly articulate complex ideas and possess creativity Strong interpersonal, communication skills (both oral and written)Strong proficiency in Microsoft OfficeAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.Salary: . Date posted: 04/19/2024 10:24 PM
Loss Prevention Executive
Marriott International, Mumbai, Any
Job Number 24068740Job Category Loss Prevention & SecurityLocation Moxy Mumbai Andheri West, Plot No 711, New Link Road, Opp. City Mall, Andheri West, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYConduct key control audit, monitor electronic key boxes, issue/receive master keys, radios, and beepers; ensure the safekeeping of these items. Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions and alarm systems. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Resolve safety hazard situations. Escort unwelcome persons from the property. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all reports/documents; release information only to authorized individuals. Provide proper paperwork to employees requiring outside medical treatment. Type, proofread, and copy security reports. Assist management in training and motivating; serve as a role model. Assign and ensure work tasks are completed on time.Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure quality assurance expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they're in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness. Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We're looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what's next, and have high energy and a do-it-yourself attitude.If you're someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/19/2024 11:04 AM