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Customer Engagement Representative
, kolkata, IN
Commercial Engagement RepresentativeLocation:Home based or Hybrid : IndiaPosition Summary:We're looking for aCommercial Engagement Representativewho can help us nurture and grow our SMB and e:commerce customer base. Come join our awesome team and be part of a passionate group that's creating something special within our userbase.Your Day:to:Day::Customer Growth: Take the lead in driving account growth, focusing on expanding our ever:growing SMB userbase. Take ownership of their post:purchase journey, from adoption to expansion. Actively seek out new opportunities from the existing customer base.:Relationship Building:Get to know our users as thoroughly as possible. From onboarding onwards be the first point of contact. Develop and nurture strong, long:lasting relationships. Plant seeds for future opportunities. Youre the bridge between user needs and our solutions:Relationship Management: Take charge and eagerly tackle the responsibility of staying ahead in all user interactions. Organize onboarding sessions, craft impactful recap emails, or find ways to build new relationships. Always remain accessible to our users.:Collaboration:Work closely with our Sales and Success teams to ensure a seamless user experience from the first touchpoint. Work with our Product team to provide feedback and explore and deliver solutions. Work with our Marketing team to build user advocacy.:Learning and Educating: Become the master of your craft. Use your knowledge to make our users successful. Fearlessly embrace opportunities for continuous learning and growthWhat You Bring to The Team::This is not your first job, preferably you have been managing and building customer relationships in a B2B/B2C SaaS industry previously with the overall experience of 3 years.:A Fast:paced working environment has proven to be suitable for you. But you never compromise quality over speed.:You are known for your excellent communication skills no matter the medium you're interacting with people on. You actively listen, ensure efficiency with the right questions, and infect with your positive energy.:Knowledge of HubSpot and/or Salesforce is a plus.:Being data:driven is your natural strength, and having measurable targets helps you stay focused.:The idea of learning more about how to help our users is something that makes you tick.:Can:Do attitude. We all run into roadblocks every day. We're looking for someone who can find solutions, motivate themselves, and keep getting things done.What We Offer::A great Team and culture : please see ourRecruitment Video.:An exciting career as an integral part of a world:leading software company providing solutions for architecture, engineering, and construction.:Competitive Salary and benefits.:The opportunity to work within a global and diverse international team.:A supportive and collaborative environment.:Colleague Recognition Awards.About Bentley Systems:Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure : sustaining both the global economy and environment. Our industry:leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent's software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Syst
Commercial Project Manager
Siemens, Kolkata, Any
We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need.JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE.This job is based out of Kolkata, IndiaProject-internal• Managing commercial and legal aspects of the projects• Collaboration with the Project Manager in terms of the project's strategic orientation and its respective internal and external communication. Support the Project Manager to achieve the financial results according to set targets, managed with due professional care and optimize the project profitability and cash flow.• Adherence to fiscal, commercial-law and company-internal rules• Commercial project coordination (e.g. application for and follow-up of bank guarantees, insurances, etc.) as well as coordination on legal documents• Order entry calculation, concurrent costing and final costing. Ensure correct allocation and monitoring of costs• Cash flow management - Optimize operating working capital throughout the project lifecycle to ensure positive free cash flow• Preparation of invoices and follow-up of claims• Project-internal controlling • Calculation of Price Variations based on escalation formulae as per application indices and ensuring claim realization from customer and to vendors.• Ensure the accuracy of project books and records and keeping our systems updated, e.g. SAP and ensure compliance with Financial Reporting GuidelinesContract, risk and claim management• Active Customer Relationship Management. Proactively communicate with customer's commercial representatives and manage solving of commercial issues.• Drive Contract management throughout the project delivery phase including proactive opportunity and claim management strategies to maximize the project outcome.• Ascertain own claims from customer and prevention of unjustified claims from vendors.• Agreement on contractual amendments with regard to the scope of supplies and services, prices, deadlines or other contractually stipulated conditionsDesired Skills:• You are post graduate in accounting or economics from a premier institute.• You should have minimum experience of 5-8 years along with Bachelors/Post graduate degree in Finance.• Have good communication skill to deal with different stakeholders within/outside organization.• Working experience on SAP especially SD, FICO modules would be an added advantage• Should have a growth mindset with an edge for learning and taking up new responsibilities.WE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow.Salary: . Date posted: 04/18/2024 02:33 PM