Mortgage Consultant Salary in India - PayScale

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Role overview: Salesforce is currently seeking a Manager, Technical Consulting (Financial Services) to join our Global Delivery Centre (GDC) team. Our Manager and technical Consulting role plays a significant part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customization. In addition to people leadership, career coaching, and project oversight responsibilities for the team, you will build our Financial Services practice by leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team. This role is 50% billable and in addition to team leadership, you will work with our customers and partners as a technical architect to solve critically important business challenges using Salesforce's Financial Services Cloud . Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end-to-end multi-cloud delivery capabilities across all Salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable Salesforce Professional Services with a focus on performance, productivity & impact. Responsibilities: You'll have up to 15 direct reports under your scope of responsibility. You will be required to deliver technical work (as a technical architect) on Financial Services domain projects at 50% utilization and balance that with leading your team of Technical Consultants. You'll be responsible for hiring, training, and mentoring our Technical Consultants on Financial Services so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into the highest-quality solutions that meet the customers' needs. Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value Identify and lead internal critical initiatives to grow the Financial Services consulting practice; serving as an active contributor to the community's overall knowledge base and expertise Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs Lead Enterprise Architecture and Governance for enterprise-level customer engagement. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap. Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying. Lead a project team of developers focused on driving optimized solutions for our FSC clients leveraging Salesforce Financial Services Cloud, Service Cloud, Sales Cloud, and Experience Cloud Ensure the success of these teams while securing the highest CSAT and business outcomes Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners Establish trust with the customer's leadership, promoting and/or implementing standard processes with SFI and Salesforce Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion Minimum Requirements: 15+ years of experience leading Salesforce technical consulting projects and handling individual contributors. 5+ years of people management experience Strong application design skills combined with strong data, integration, and security architecture skills Expertise in one or multiples of → Salesforce Financial Services Cloud (FSC), Sales/Service/Experience Cloud, and Vlocity OmniStudio Expertise in one or multiple domains of → Banking (retail, commercial, investment, mortgage lending and servicing), Insurance, Wealth & Asset Management Integration Architecture (Must have) Platform Security (Must have) Identity and Access Management / Integration Security Sharing and Visibility (Must have) Data Architecture and Management (Must have) Architectural Design Patterns Apex Design Patterns (Must Have) Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others) Proficiency in English Preferred Requirements: Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect) OmniStudio Developer/Consultant Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience A great listener with the ability to communicate with people in diverse roles Proven ability to analyze, design, and optimize business processes via technology and integration Resourceful and innovative thinker who can work through and solve problems Adept at navigating/mediating conflict and fostering healthy dialogue Strong interpersonal skills - nurture effective working relationships with others Exceptional analytical skills - experience overseeing and managing business metrics, productivity, and outcomes Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/02/2024 03:14 PM

You are a strategic thinker passionate about driving solutions in "Business Analysis. You have found the right teamAs a Business Analyst in our " Access Management Group" , you will spend each day defining, refining and delivering set goals for our firmAs a Business Ops Analyst you will be responsible for leading a team of Production Analysts, delivering quality customer service to internal customers as the primary contact for processing user access requests, leveraging multiple tools and systems for execution. You will serve as a liaison to resolve access issues and will be responsible for complying with access control policies and standards.Job Responsibilities: Deliver quality customer service to internal customers as the primary contact for processing user access requests, leveraging multiple tools and systems for execution including the following: Lead a team of Production Analysts and provide coaching and development along with supporting strategic tool enhancements and decommissions. Execute strategic direction to improve the CCB access management delivery Serve as a liaison to the business and will be responsible for complying with access control policies and standards Collaborate and influence peer groups to manage risk and controls for the AMG production space Enhance processes and systems geared towards customer satisfaction, service levels etc. Establish scorecard metrics to evaluate the health and quality of assigned processes and overall team performanceRequired qualifications, capabilities and skills Bachelor's degree or equivalent experience with minimum 7 years of experience Leadership skills managing and developing a global team Strong understanding of business function access needs/controls, strategy and technology across the firm Demonstrated advanced troubleshooting and problem solving skills with a customer service focus Experience leading medium to large-scale initiatives and projects Demonstrated ability to influence people at a variety of levels, including executives both internally and externally Provides effective production support including accurate problem identification, ticket documentation, and customer dialogue Proactively identifies potential issues and implements preventative solutions to avoid impact Owns client issues ensuring appropriate parties are engaged for timely resolution Uses organizational, time management, and office automation skills to facilitate efficient job functionality Strong skills in MS Excel, Access, and PowerPointAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/05/2024 10:26 PM

The Risk Data Architecure team is responsible for building data monitoring & controls primarily for Risk Decision Engines and Third party services within Consumer & Community Banking. In this team you will be responsible for building data monitoring & controls and expected to have a detailed understanding of system requirements, data quality and lineage controls. Additionally also be responsible for data monitoring and reporting and supporting post implementation validations during releases for any changes made to decision engines to ensure accuracy of decisioning and support root cause analysis in case of production issues or defects.A balance of initiative, leadership, influence and matrixed management skills are important success factors for this role. The right candidate will be comfortable working independently or as part of small project teams. S/he has strong analytical skills, is highly confident and possesses strong communication skills.This is a critical role and will require both technical and analytical skills and the ability to engage with stakeholders. Job Responsibilities: Include the use of querying tools, reports and analyses to mitigate risk resulting from changes made to our decision engines. Understanding of how data is created, transformed, and used within and across business processes and ability to analyze and interpret huge volumes of data from multiple source for reconciliation purpose. Work with Business/Stakeholders to gather the requirements, understand the business logic and define Data Quality rules/validation checks Leverage a variety of analytical, technical and statistical applications (SAS, SQL, Python) to describe, analyze, and validate trends in large complex data sets. Ability to synthesize / analyze diverse information, develops recommendations, and makes decision Identify and resolve concerns by assisting developers, project managers, technology leads, production support, business/underwriting, and Risk Strategy Stakeholders with inquiries. Research production tickets/defects - including monitoring, reporting, and resolution with appropriate stakeholders, including identification of process improvement opportunities and automation Build Detective Controls and data monitoring Reports to mitigate risk resulting from changes that impact Risk Decision Engines & Third party services Supporting Outlier analysis and ad-hoc risk based analysis i.e. descriptive metrics, trend analysis, customer profiling, performance reporting, data monitoring, Build lineage controls, seasonality etc. Process Automation - Be able to lead and deliver on automation of reporting process using tools like SQL, VBA Coding, Tableau, Cognos and Alteryx Required qualifications, capabilities, and skills Bachelor's/Master's degree in Engineering or Computer Science. 7+ years of experience in Data Analytics & Reporting. Working knowledge of BI / data visualization tools like Tableau, QlikView, Power BI, Alteryx, etc. on the Big Data ecosystem Strong SAS, SQL and python and/or other Oracle and/or Teradata database tools Strong database knowledge and analytical skills Excellent verbal and written communication skills and Capacity to work under time-sensitive business deadlines Experience with working in Agile framework and familiarity with data warehousing concepts and techniques. Preferred qualifications, capabilities, and skills Experience in analytical storytelling skills UNIX experience preferred Knowledge of Data Quality Management/Tools is preferred Experience in Banking / Digital Banking preferred About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.Salary: . Date posted: 04/08/2024 10:24 PM

Job Summary:This role sits within the Data & Analytics team supporting Chase's Consumer Bank Deposit Product Analytics team. This team will Develop and maintain control reports and analytics that will enable the firm to safe guard chase deposit customers money and deliver best in class services. This team will also provide ad hoc analytic support to the Deposit 1.0 team as needed. Job Responsibilities: Interact with the stakeholders to understand business needs and work closely with them to produce the efficient solutions. Writing SAS, SQL Codes/Stored procedures capturing all the logics to identify the exceptions, developing Tableau dashboards out of it and delivery of the control reports - taking ownership end-to-end. Ensure codes are designed efficiently to maximize performance and consistency of reporting environment. Enhance ad-hoc reporting capabilities for broad user community. Ensure the reporting elements are organized, clearly labeled, and assigned meaningful descriptions. Ensure commonly used formulas and variables are built into reporting universe. Ensure all the reporting elements are automated and executing in controlled environment and has appropriate documentation in Bitbucket repository. Pro-actively identify key growth areas and opportunities and communicate recommendations to the leadership team and various teams across the firm to influence and fine-tune our strategies. Collaborate with cross-functional strategy teams within consumer Bank to design and deliver customized analyses and strategic roadmaps and synthesize the data into actionable insights to influence and deliver business and strategies. Providing regular updates to key stakeholders and senior leadersRequired Qualifications, Skills, and Capabilities: Bachelor's / Master's Degree in quantitative discipline such as business, finance, economics, engineering, statistics, information system, or mathematics with 4-6 years of experience in Data Transformation and Visualization. Hands-on experience writing complex SQL code and automating processes to source, transform and analyze data from multiple sources including structured and unstructured data preferred. Hands-on experience with standard data analytics tools and technologies (SAS, SQL, Tableau, Python & Snowflake). Flexibility/adaptability, ability to listen and defend or change direction based upon team and stakeholder consensus. Self-motivated, goal-oriented, and able to manage and deliver in an innovation-operated and fast-paced environment. Should have a very good understanding of IT processes and databases. Should be able to work directly with Stakeholders/Partners and contribute to building controls reporting suite. Have a demonstrated ability to think both independently and collaboratively to implement creative solutions that solve business problems, being diligent in the detail while maintaining focus on broader purpose and business objectives. Leadership managed ability to analyze problems, design solutions, and communicate effectively and confidently with relevant stakeholders to influence and gain buy-in across various job functions. Flexibility/adaptability, ability to listen and defend or change direction based upon team and stakeholder consensus. Superior judgment to mitigate risk, and to foster an environment where risk/control issues are escalated, and trends are anticipated and identified. Experience in wrangling large, complex datasets, strong database skills and ability to write, optimize and tune complex SQL scripts. Experience delivering analytics solutions under strict timelines quick turn-around.Preferred Qualifications, Skills and Capabilities: Previously worked in an insights function at a financial services firm or consulting firm supporting financial firms. Have a strong grasp of big data disciplines, AWS, Agile (scrum) methodologies, and new technologies. Able to communicate effectively with Senior leaders to enable collaboration, decision-making, and transparency. Are a lifelong learner and hold a growth mindset; we welcome candidates who geek out on industry podcasts, stay abreast of cutting-edge techniques, and love to share what they are learning with the rest of the team. Have a demonstrated ability to think both independently and collaboratively to implement creative solutions that solve business problems, being diligent in the detail while maintaining focus on broader purpose and business objectives.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.Salary: . Date posted: 04/12/2024 10:25 PM

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Specialist I in Customer Service, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.Job Requirements: Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and proceduresRequired qualifications, capabilities, and skills: Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment High school diploma or GED required Preferred qualifications, capabilities, and skills: Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Work Schedule:Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:28 PM

The CCB Operations: Legal & Regulatory Control Operations (LRCO) Product team Empower customers and employees with simplified and innovative experiences to address Legal and Regulatory matters.LRCO is capitalizing on the firm wide strategy to modernize data and technology across the CCB Operations with a modernized single common platform technology. This modernizing of technology provides us with the opportunity to integrate business processes and workflow systems into a simplified structure designed to focus on complex scenarios in three core functions: opening a relationship, servicing that relationship, and account closing.The Project Manager will be a member of LRCO's Shared Components Area Product team leading cross-functional project teams to deliver products and solutions in fast-paced and flexible ways. Whether the project objective is to deliver an innovative product, data modernization, or product improvements to increase the value-add of workflow processes, the Project Manager leverages their curiosity and creativity to drive transformation.The ideal candidate is recognized as a strong project manager that leads proactively and with an appropriate sense of urgency. You balance process and agility and love using data and metrics to inform decisions. At the same time, you enjoy working with and motivating others to success - regardless of reporting lines and are comfortable operating with senior management. This likely means that you have high emotional intelligence and are able and willing to navigate through ambiguity towards clarity. Job Responsibilities Partner with a business Operations and Product Leaders, and others to manage product development projects with cross-functional team members. Leverages strong communication skills to lead project teams through challenges and work with key stakeholders (higher, peer, lower in the organizational structure) via influencing and negotiating. Responsible for developing detailed project plans with defined timelines, dependencies, owner of activities and resource requirements. Accountable for ensuring projects are completed within established time and budget schedules, and that objectives conform to corporation/LOB's overall standards and operational objectives, user requirements and client needs Proactively manages scope changes and project risk Coach, mentor and motivate project team members, influencing them to act and take accountability for their assigned work Works Operations and Product Leaders to look for and implement continuous process improvement opportunities that help make theirs and others' jobs easier and more efficient.Required qualifications, capabilities and skills The ability to lead cross-functional project teams towards successful deliveries of projects according to defined scope, on time, and within budget. The skills to build collaborative relationships with cross-functional partners that are based on a foundation of effective communication. The courage to respectfully question the status quo to determine the best path forward in the ultimate interest of the organization and all team members. The capability and initiative to navigate teams out of ambiguous situations using flexible and situationally appropriate solutions. Proven ability to create and present crisp, and clear presentations to senior management. Excellent Oral and Written Communication - Proven ability to effectively communicate throughout organization: up, across and down Strong Interpersonal Skills - Drives accountability by influencing, encouraging, and motivating; effective at working in a matrix Excellent Organizational and Problem-Solving Skills - Demonstrated process orientation, even in changing or ambiguous situations Strong Leadership Skills - Hands-on experience managing cross-functional teams in a range of projects Advanced proficiency in MS Office, including Excel, Project, and MS Teams. (SharePoint and Lucid experience ) In-depth knowledge of Agile process and principles, including use of Agile project management tools (i.e., Confluence, JIRA, Git, etc.)About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:27 PM

Job Description  Working in Card Authorizations Application Support means you will use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. In this role , you will oversee application deployments, application issues, including troubleshooting, maintaining, identifying, escalating and resolving. You will ensure that the production changes are made keeping best practices, lifecycle methodology and overall risk top of mind. While learning to fix application and data issues as they arise, you will also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you will have the opportunity to develop professionally -and to grow your career in any direction you choose.Responsibilities Oversee and execute the delivery of Tandem Authorizations applications changes; including root cause analysis, troubleshooting, maintaining, escalations and resolutions. Document, track, and research Tandem Authorizations technology reported issues. Research and resolve issues escalated from various areas such as internal alerts, Help Desks, Management, Support Groups and other departments. Provide accurate problem identification, ticket documentation and customer/vendor dialogue. Provide activity, progress and status reports to management and keeps management posted of any critical issues. Weekend support requirement and will involve support on Sat / Sun as part of shift-based coverage. Ensure that production changes are aligned to best practices, lifecycle methodology and sound risk management. Qualifications and Experience BS/BA degree or equivalent experience. Minimum 4 years of Application Support experience Hands-on experience working on TANDEM or HPE NonStop platform (e.g., Guardian and OSS environment) Experience with Monitoring Tools such as Splunk, Netcool, Control M, Dynatrace, Prognosis Working knowledge in one or more programming languages (COBOL, C++, TAL, TACL) Experience in internet protocol and behaviors preferred. Experience in a large-scale, high availability, fast paced, distributed environment. Experience with Tandem batch processing, including submitting jobs and validating data. Analytical mindset to drive identification of patterns/trends which would predict problematic situations. Ability to work collaboratively in teams and develop meaningful relationships to achieve common goal. Effective communication skills (verbal and written), with prior experience leading large conference calls. Ability to work independently as a self-starter and thrive in fast dynamic environment. About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/18/2024 10:26 PM

Job Summary:The CCB Data Ownership Office is part of the CCB Data Strategy team serving multiple stakeholders, and sits in the middle of a large, matrixed Data Governance organization. We strive to evaluate, develop and implement coordinated strategies and governance practices that meet multiple business and compliance objectives. As a member of the Data Ownership Governance team, located in India, you will be part of a rapidly growing global team, responsible for working with the local team of Data Owners and the US based Data Ownership Office with the goal of extending and developing existing and new capabilities and strategies in support of our global Data Owner community. As a member of the CCB Data Ownership Office, you will have a diverse set of responsibilities and opportunities to contribute thought-leadership on high-priority initiatives, with exposure to senior leadership within CCB and regionally. The goal of the CCB Data Ownership Office is to promote a culture of data ownership and accountability within the Line of Business to ensure data is safe and can be trusted for use.Job Responsibilities: Work with local and extended leadership to develop a global culture of Data Ownership driving clear accountability. Develop and deliver training and communication strategies for the India-based community of CCB Data Owners (and others) to ensure that they understand their role and responsibilities. Drive governance metrics and reporting for key stakeholders to measure the progress made across this strategic initiative. Collaborate with Control and Audit functions to ensure our strategies align with Firmwide and CCB policies and standards, as well as relevant regulatory or legislative requirements. Ensure controls are properly documented in Firmwide tooling. Support other prioritized Data Governance initiatives.Required Qualifications, Skills and Capabilities: Basic understanding of the importance of data, data risks and data controls 1-2 years Data Governance, Risk Management, or Controls experience in the financial sector Experience with Agile project management practices and SDLC processes Proven ability to develop strong partnerships and collaborations. Recognized as a team player. Proven ability to take initiative, influence others, and achieve results. Strong analytical, problem solving and planning skills.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.Salary: . Date posted: 04/18/2024 10:25 PM

This role requires extensive interaction with business stakeholders, Project Managers and Business analyst. The candidate has to possess strong problem solving and reasoning skills as the business problem sometime is not clear or very straight forward. In-depth understanding of banking product is good to have. The role will offer you an opportunity to dig deeper and enhance your banking product understanding and knowledge about day to day working knowledge of sub-products of the same like Regulatory Operations, KYC Operations, CBO organization etc.Job Responsibilities:Become Subject Matter Expert on data used in Monitoring reports in order to help guide developers, when requiredAssist in writing use cases for program testingAssist in root cause analysis for issues identified in testing and vettingRespond to data questions from our business partners. This will involve reading SQL, SAS code and Alteryx to get data that is being requestedGather and document requirements for new reportsManage the Evergreen Process to ensure our reports stay currentRecommend solutions for solving complex business challengesContinually challenge yourself to expand and strengthen your skillsEffectively communicate with BA and Developers on the issues identifiedAbility to work under deadlinesDevelop test plan, code validation procedures, job aids, tools and approaches and effective communication of defectsPerform code to business requirement validationWrite queries and run frequencies to validate population and output filesEnsure correct formatting and logic of all output files Required qualification, capabilities and skills :Minimum of a Bachelor's degree or equivalent in business or Master's degree in any of the Quantitative disciplines is preferred.Understanding on banking product.Can identify problems effectively, systematically frames the problem, then leverage tools to identify multiple potential solutions and select the most feasible solutionExcellent communication and presentation skills to different audience levelsMust be able to quickly and objectively analyze and evaluate issues and form decisionsStrong attention to detail and ability to raise questions and seek clarification as requiredSelf-motivated team player. Must possess the ability to research and resolve issues independently while working across teams to acquire needed informationPrior business requirements, procedures and documentation experience preferredPrior Quality Assurance and User Acceptance Testing experience preferred, Agile experience preferredBanking domain expertiseAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/19/2024 10:26 PM

Unleash your expertise in data product ownership, governance, development and delivery, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.As a Senior Data Owner Associate in CCB Connected Commerce Travel Domain, you contribute to the team by leveraging your expertise in data product ownership, governance, development and optimization to make a significant impact, supported by research and customer feedback to fuel the creation of innovative, well governed data products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities Accountable for quality, governance, integration and management of the data in the ecosystem Follows best practices for data modernization and standardization enabling better use and analytics of the data Writes the requirements, epics, and user stories to support product development, as well as tests and validates based on definition of ready Partners with the product manager and stakeholders to deliver data products as defined in the roadmap that reflects the needs of our customers Considers and plans for upstream and downstream implications of new data product features on the overall data product experienceRequired qualifications, capabilities, and skills Education: Bachelors/Master's degree 5+ years of experience or equivalent expertise in data product management or a relevant domain area Proficient knowledge of data architecture, data governance, data query (SQL) and data analytics Experience in data life cycle activities including agile product development & delivery and requirements definition Developing knowledge of cloud data tools and other relevant technology domainsPreferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Relevant experience in travel domain or customer loyalty space Background or coursework in Computer Science About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/22/2024 10:26 PM