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Assistant General Manager
Compass Group Canada, Mississauga, Ontario, Canada
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Why work with Restaurant Associates? Imagine joining a team that's at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world's best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It's a winning combination. Join us.Location: 2710 Britannia Rd E - Cargo 2, Mississauga, ON, L5P 1B2 Job SummaryAs an Assistant General Manager, you will be responsible for providing overall planning, direction and control to assigned food service units. You will achieve operational and financial goals. You will provide guidance and motivation to subordinate unit managers, as well as ensure effective customer/client rapport is maintained.Now, if you were to come on board as one of our Assistant General Manager, we'd ask you to do the following for us: Conduct operation audits of regional units and design improvements to optimize financial performance and operational productivity. Audit units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation, and record keeping. Ensure adherence to company sponsored retailing and purchasing programs. Observe typical meal service when visiting units; evaluate food for taste, temperature, appearance, and portion size; investigate complaints regarding unit operation and effect satisfaction solutions. Develop realistic and accurate district forecasts; monitor development of realistic and accurate unit forecasts; ensure that each unit's financial performance meets the Company and client forecasts. Ensure consistent and equitable administration of human resources policies, procedures, and guidelines to facilitate effective employee relations and support the preferred employer focus; audit performance appraisals and associates files; monitor Diversity action plans. Recruit for management positions; identify district training requirements; develop and coach management associates to meet staffing and succession planning needs, as well as to ensure optimum utilization of district associates. Provide direction and support to Food Service Managers, for catering and restaurant sales from multiple avenues, to maximize client and customer satisfaction. Ensure a great culinary focused offer in the units. Think you have what it takes to be our next Assistant General Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role. Post-secondary education plus at least five years of related food service management experience in a business/corporate dining setting and retail environment. Food safe certified. Proven financial management skills including ability to control product and labour costs. Strong motivator, mentor and leader. Very detail-oriented individual and a strong team player. Superior client relationship skills. Excellent communication skills (written and verbal). Can accommodate a flexible work schedule Knowledgeable in Microsoft Office. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/14/2024 04:12 PM
Assistant Director of Sales
The Ritz-Carlton, Bengaluru, Any
Job Number 24067785Job Category Sales & MarketingLocation The Ritz-Carlton Bangalore, 99 Residency Road, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.CORE WORK ACTIVITIESUnderstanding Market Opportunities & Driving Revenue • Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. • Partners with group/catering counterpart to effectively manage the business opportunity. • Responds to incoming group/catering opportunities for the property that are outside parameters of the . • Handles all opportunities if property does not participate in an EBC. • Identifies, qualifies and solicits new group/catering business to achieve personal and each property's revenue goals. • Focuses efforts on group/catering accounts with significant potential sales revenue. • Develops effective group/catering sales plans and actions. • Designs, develops and sells creative catered events. • Maximizes revenue by upselling packages and creative food and beverage. • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for each property based on market conditions and individual property needs. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.Providing Exceptional Customer Service • Handles complex business with significant revenue potential as well as significant customer expectations. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. • Supports brand's Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Provides excellent customer service in order to grow share of the account. • Executes brand's Customer Service Standards and property's Brand Standards. • Executes and supports the business Customer Service Standards and property's Brand Standards. • Participates in and practices daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.Building Successful Relationships • Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. • Manages and develops relationships with key internal and external stakeholders. • Uses sales resources and administrative/support staff.Additional Responsibilities • Utilizes intranet for resources and information. • Conducts site inspections. • Creates contracts as required. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/17/2024 09:15 AM
Assistant Banquets Manager
Fairmont Hotels and Resorts, Fairmont Stores, Any, Canada
Company DescriptionFairmont Château Laurier is the iconic hotel of Ottawa - Canada's capital city. Built in the age of grandeur, Ottawa's very own castle is a magnificent limestone edifice with turrets and masonry reminiscent of a French château. A symbol of timeless elegance, the hotel combines a distinctive blend of historic charm and modern efficiencies.What Is In It For You • Wonderful company culture - our colleagues are at the heart of all that we do • Food & Beverage discount of 50% in our restaurants • Employee benefit card offering discounted rates in Accor worldwide for you and your family • Learning programs through our academies designed to sharpen your skills • Ability to make a difference through our Corporate Social Responsibility activities, like our Sustainability Program • Comprehensive extended health benefits packageFairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionResponsibilities:Reporting to the Banquets Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging serviceEnsure the efficient day-to-day operation of Banquet Department.Participate in the creation and ensure the achievement of RPS scores and plan, initiatives and targets.Continuously develop, promote and support a service culture in keeping with the standards of Fairmont Hotels and Resorts.Plan, coordinate and supervise for prompt, courteous and efficient food & beverage and meet services of the Banquet Department.Interact with guests on an on-going basis to ensure exceptional service and guest satisfaction.Liaise with the Conference Services/Catering Department to ensure that guest needs are clearly understood.Ensure regular and effective communication takes place within the Department through individual and departmental communication meetings, pre/post function briefings and the daily interaction with all departments.Ensure the highest quality of initial and continual development as well as ensure that development reviews are completed as required. Promote and enforce the Fairmont Château Laurier Health & Safety standards.Ensure the consistent cleanliness and maintenance of equipment and overall work environment as well as the proper inventory of necessary resources.Ensure all daily administrative reports and duties are completed with accuracy (Banquet billing, payroll, staffing, set-up sheet, etc.)Develop and maintain a constructive, harmonious and communicative working relationship with all supporting departmentsOther duties as assigned by the Banquets ManagersQualificationsPrevious management function in Food & Beverage in a comparable establishment an asset.Minimum of two year supervisory experience in a Banquet department.Post-secondary Degree in Hospitality of Food & Beverage Management an asset.Proven ability to execute functions effectively, with an acute sense of detail.Must be able to work independently and maintain a positive attitude within a very busy environment.Must have strong proven leadership qualities and management skills.Computer literate with exposure to Property Manager, Microsoft Excel, Word, Power Point, and Silverware.Experience in a unionized environment is a strong asset.Excellent interpersonal and communication skills, both written and verbal.Fluent in both official languages a strong asset.Must be a highly organized individual with the ability to handle numerous tasks at any one time.Flexible to work hours corresponding with hotel, guest and business demand.Ability to delegate tasks to team members and ensure their completion.Ability to recognize and correct guest service issues through an established presence on the Banquet floor.Additional InformationPhysical Aspects of Position (included but not limited to):Standing and walking throughout shiftOccasional kneeling, pushing, pulling, liftingOccasional ascending or descending stairs and rampsSalary: . Date posted: 04/17/2024 06:06 AM
Assistant Outlet Manager, Lobby Lounge
Fairmont Hotels and Resorts, Vancouver, Any, Canada
Company DescriptionA modern oasis at the ocean's edge, Forbes Five-Star Fairmont Pacific Rim is the most remarkable address in the city with its breathtaking harbor views, luxurious accommodation, rave-worthy cuisine and warm hospitality. Be an ambassador for the brand, where your leadership, strong interpersonal skills and strategic vision will drive solid operating results, an engaged team and memorable guest experiences.Job DescriptionWhy work for Fairmont Pacific Rim?Be a part of a progressive hotel that embraces the culture and vibrancy of Canada's most beautiful city - Vancouver An award-winning restaurant & lounge in a Food & Beverage division that promotes growth, cross-training and career development opportunitiesA competitive salary starting at $72,000.00Complimentary meal through our Colleague Dining ProgramTravel reimbursement program for a TransLink monthly passExclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerExtensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirementsCompany-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirementsComplimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST programEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportunity to earn qualifications while you workDistinctly West Coast, the hotel delivers unique experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of elevating the art, music and fashion programming in the city.Opportunity to develop your talent and grow within your property and across the world!Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21What you will be doing:Reporting to Lobby Lounge Manager, you will be overseeing our Lobby LoungeProvide warm, sincere and engaging serviceEnsure your outlet consistently reflects the ambience and service standards set by the leadership teamEnsure the delivery of excellent service by maintaining high staff morale and team spirit through active on the floor communication, training and coaching.Assist the Lobby Lounge Manager by motivating, leading, coaching and monitoring the performance levels of all team membersBalance operational, administrative and Colleague needs while maintaining floor presenceEnsure the outlets are operating within the standards of a Forbes five star venueContribute and focus on daily growth of the operation though awareness and understanding of LQA and OESCreate and implement a preventative cleaning and maintenance programsWork together with the culinary, restaurant managers, and stewarding team to ensure that all food service meets or exceeds guest expectations and to promote teamwork as a strong component of the daily service cultureParticipate in service as necessary in accordance with outlet needsControl stocks for daily use in the restaurant to ensure service requirements are metAttend and participate in the daily Food and Beverage meetings and conduct daily shift briefingsPerform daily checks on staffing level, quality control, maintenance and cleanliness for all outletsFollow up on guest complaints and share all guest comments with staffTo be Health & Safety conscious and actively involved in maintaining a safe work environmentParticipate in the training and coaching of new and existing team membersMaintain adequate staffing levels throughout the yearWork in conjunction with the Chef and Food & Beverage Director on promotions, menus, and special events.Create and innovate new ideas and promotion to generate revenue for The Lobby LoungeOther duties as assignedQualificationsYour experience and skills include:Minimum of 2 years experience in Food & Beverage, hotel dining room, or high volume restaurant.Problem solving & decision making skills; analytical and highly detail oriented.Product knowledge, including a thorough working knowledge of wines, liqueurs and other beverages. Proven successful financial performance of restaurant under their operation.Excellent interpersonal & communication skills; service oriented and a team player. Strong computer skills (Outlook, Word, Excel and MS Office software required, Opera Sales & Catering, Open Table and In Design an asset)Strong business writing and communication is essentialAdditional InformationYour team and working environment:We're seeking talented, passionate and energetic people to join our team. If you love food, drink and engaging with people, we'd love to hear from you.Join our team and be part of an award-winning, Michelin recommended Hotel Visa Requirements:Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSSalary: . Date posted: 04/17/2024 06:05 AM
Assistant Banquet Manager
Fairmont Hotels and Resorts, Fairmont Royal York, Any, Canada
Company DescriptionFor over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Commonwealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionTo ensure successful planning, organization and coordination of all assigned functions within the Department. This is not limited to items such as forecasting, scheduling, labour control, effective pre and post shift communication, communication of the vision to the service staff, etc. and supervise all employees assigned (between 60-125) to ensure high level guest satisfaction.Ensure smooth running of the banquet floor, leading Servers, bartenders, porters in their duties.Attend daily management briefings.Execute meetings and events through thorough review of BEO details.Review room set-ups for accuracy.Plan and co-ordinate event details with kitchen, stewarding and catering.Conduct pre & post function briefings and foster effective communication with staff.Ensure standards are adhered to through regular quality checks of colleague work.Direct staff in maintaining clean, tidy and organized back of house service areas.Build & maintain communication channels with organizers before, during and after all services to ensure all needs are exceeded (minimum 40min check in with clients).Coordinate on site changes with kitchen and stewarding.Communicate with catering and all other departments as needed on the outcome, opportunities & successes of all functions through function log and personal follow up.Coach and counsel line staff during shifts.Participate in monthly communication meetings.Undertake staff performance reviews.Follow disciplinary process to maintain colleague accountability.Aid them so they may excel in their positions.Ensure that billing of convention items is correct and posted in a timely manner.Follow established Billing Procedures.Liaise inter-departmentally to ensure that guest's needs are prioritized.Maintain strong focus & constructive approach to achieving department goals with regards to: Meeting Planner Scores, Colleague engagement, Revenue prioritization and Health & Safety.Conduct frequent inspections of Banquet facilities and equipment.QualificationsFluency in English (written and verbal) requiredPost-Secondary Hospitality Degree an asset.Strong computer skills in Microsoft Suite required.Two years food and beverage management experience required.Previous experience in banquets in a luxury hotel is preferred.Experience in a unionized workplace preferred.Physical Aspects of Position (included but not limited to):Frequent standing and walking throughout shift.Occasional lifting and carrying up to 50 lbs.Occasional kneeling, pushing, pulling, lifting.Occasional ascending or descending, stairs and ramps.Additional InformationVisa Requirements: Must provide proof of eligibility to work in Canada.Salary: . Date posted: 04/17/2024 06:04 AM
Assistant Manager Catering Sales
Fairmont Hotels and Resorts, Fairmont Jaipur, Any
Job DescriptionWhat you will be doing:Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.Supervise service and overall coordination of all arrangements on BEO's on resumes.Adheres to all standards, policies, and procedures.Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.Manages group room blocks and meeting space for average to large-sized assigned groups.Uses his/her judgment to integrate current trends in event management and event design.Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).Participates in customer site inspections and assists with the sales process as necessary.Performs other duties as assigned to meet business needs.Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner s experience. Leads formal pre-event and post-event meetings for average to large-sized assigned groups.Facilitates various meetings as perceives necessary (Banquet Event Order meeting, block review, etc)."Up sells" all department services to include food and beverage, amenities, room rental fees and set ups. QualificationsYour experience and skills include:Proven strong leadership, interpersonal and training skillsMinimum 2 years of social event experiences with similar capacity to 5 star hotels.Good communication and customer contact skillsProven ability to plan and organize events effectively with acute sense of detail and creativityUnderstanding of computers and applications with a strong working knowledge of MS Word, Outlook, Excel and Opera preferred.Ability to work well in stressful & high-pressure situationsA team player & builderSalary: . Date posted: 04/17/2024 05:59 AM
Assistant Catering Manager
Compass Group Canada, Edmonton, Alberta, Canada
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! Working Title: Assistant Catering ManagerEmployment Status: SeasonalStarting Hourly Rate: 24.00 Address: 10220 104 Ave NW Edmonton AB T5T 0J5New Hire Schedule: Need to be available for events and flexible scheduling.You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Why work with Levy Canada? Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.Job SummaryNow, if you were to come on board as an Assistant Catering Manager, we'd ask you to do the following for us:• Create event folders with labels and include relevant event information• Assist Catertrax team in customizing the software to fit the company's needs• Responsible for procuring all necessary items for catering orders• Responsible for coordinating with rental companies• Responsible for all catering related orders• Responsible for all setup, tear down and staffing of the events.• Assist in updating / adding events and proposals to Catertrax program• Handling client complaints and feedback• Work functions as a lead server when necessary• Provide a professional attitude and proper business attire when on-site, ready to meet or service a client at any time• Attend and participate in the weekly operations meeting to review all logistics and pertinent items as it relates to the upcoming week's catered events• Any other duties as assigned by the Director of Food ServicesThink you have what it takes to be a Assistant Catering Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role:• Bachelor's degree with at least two years of experience or combination of education and experience.• Computer experience required including proficiency with Microsoft Office suite.• Able to communicate effectively and must possess strong customer service skills.• Able to lift and move up to 30 lbs.• Demonstrated experience planning meetings and events, including scheduling, communication with clients and post-event billing.• Able to work independently and as part of a team.• Demonstrated skills in planning, organizing, problem-solving and completing multiple tasks with priority and deadline.• Able to work a flexible schedule, including occasional evenings and weekends.Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/17/2024 04:11 PM
Assistant Manager Credit
Marriott International, Pune, Any
Job Number 24068569Job Category Finance & AccountingLocation Fairfield by Marriott Pune Kharadi, Kharadi Mundhwa Bypass Road, Pune, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in the day-to-day operations of accounts receivables, ensuring that invoices being sent out are correct and dispersed in a timely manner. Follows up on any delinquent accounts. Researches and decides upon credit authorization for incoming customers.CANDIDATE PROFILE Education and Experience • 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.CORE WORK ACTIVITIESAssisting in Managing Work, Projects, and Policies • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. • Completes accounts receivable period end closing functions and procedures; credit and period end reporting. • Upholds the policies and procedures outlined in the credit policy. • Interacts with sales and catering staff for timely credit decisions on incoming customers.Demonstrating and Applying Accounting Knowledge to Credit Management Issues • Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. • Keeps up-to-date technically and applying new knowledge to your job. • Stays knowledgeable of accounts receivable system.Maintaining Finance and Accounting Goals • Submits reports in a timely manner, ensuring delivery deadlines. • Ensures profits and losses are documented accurately. • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. • Ensures property billings are sent error free and in a timely manner. • Monitors receivables for timely collections and follows up with appropriate collection correspondence.Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. • Maintains positive working relations with SSC, customers and department managers.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/19/2024 10:18 AM
Assistant Director Of Food & Beverage Service
The Ritz-Carlton, Bengaluru, Any
Job Number 24070776Job Category Food and Beverage & CulinaryLocation The Ritz-Carlton Bangalore, 99 Residency Road, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in leading the property's food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand's target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.CORE WORK ACTIVITIESDeveloping and Executing Food and Beverage Strategy and Goals • Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations. • Develops a food and beverage operating strategy that is aligned with the brand's business strategy and leads its execution. • Ensures integration of departmental goals in game plans.Leading Food and Beverage Teams • Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team). • Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts. • Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings). • Reviews staffing levels to ensure that guest service and operational needs are met. • Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors. • Provides feedback to employees based on observation of service behaviors. • Utilizes employee feedback and an "open door" policy to identify and address employee problems or concerns in a timely manner. • Communicates critical information gained from pre- and post-convention meetings to areas of responsibility. • Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned. • Order and purchase equipment and supplies.Maximizing Food and Beverage Revenue • Reviews financial reports and statements to determine how Food and Beverage is performing against budget. • Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees. • Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.Ensuring Exceptional Customer Service • Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Strives to improve service performance.Managing and Conducting Human Resource Activities • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. • Communicates and executes departmental and property emergency procedures. • Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. • Ensures new hires participate in the department's orientation program and receive the appropriate new hire training to successfully perform their job. • Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. • Establishes guidelines so employees understand expectations and parameters. • Ensures employees receive on-going training to understand guest expectations.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/23/2024 09:25 AM
Assistant Manager,
Compass Group Canada, Nanaimo, Any, Canada
What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! Working Title: Assistant Manager,Employment Status: Full-TimeStarting Hourly Rate: 25.00 Address: 101 GORDON ST. Nanaimo BC V9R 5J8New Hire Schedule: VARIABLEYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Why work with Restaurant Associates? Imagine joining a team that's at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world's best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It's a winning combination. Join us.Job SummaryHow you will make an impact:You will be responsible for overseeing the unit while working with the Manager and team to successfully manage residential dining operations.As an Assistant Manager, you will: Help the Manager oversee the residential dining operations. Develop and monitor a meal and break schedule for the staff that does not interfere with customer service. Train, develop and lead a team of associates capable of providing great customer service. Monitor and organize catering orders with weekly invoicing. Perform administrative duties, including cash register readings, orbit, inventory, banking, ordering and the administration of the "Be a Star Program." Be accountable for client and customer relationship building Ensure strict compliance of Compass Quality Assurance and Health and Safety Programs About you: Strong supervisory experience. Ability to provide excellent judgment for problem-solving and strong arithmetic skills A passion for Customer Service excellence Detail-oriented and thrive in a fast-paced environment Solid team player with an emphasis on customer service Strong supervisory skills and the proven ability to motivate, lead and coach staff Superior client relationship skills Excellent communication skills (written and verbal) Strong proficiency in computer skills, MS Office (Word, Excel, Outlook etc.) Able to accommodate a flexible work schedule (including evenings and weekends) Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/22/2024 04:12 PM