Business Management Teacher Salary in India - PayScale

DESCRIPTIONThis role is on a Fixed Term Contract with Amazon for 12 MonthsAbout Amazon India Development Centers:Amazon India Development Center (AIDC) started in Bangalore in 2004 followed by centers in Bangalore (2005) and Chennai (2006). The vision was to utilize the top talent available in India to drive our global business growth. Today, AIDC builds, supports, tests and manages technology, products & services which support millions of Amazon customers worldwide.About the team:HR Services is comprised of the following teams: HR Operations, HR Compliance, Leave of Absence and Accommodations (LOAA) and several support functions that include ACES, Finance & Analytics, Vendor Management and Content Management. The umbrella of HR Services includes the following teams: the MyHR Live Support (MHLS), Onboarding, PeoplePortal and Payroll Support, Data Management, Exits, and Internal Transfers. These teams are located in Hyderabad & Bangalore to provide for follow-the-sun support of these key activities. We are looking for a dynamic, organized self-starter to join our MHLS Core team located in Bangalore. The MHLS Core Senior associate in Bangalore will work closely with the MHLS team in the US to provide a variety of HR services to North American Employees. We have an immediate need for dedicated professionals to join team in their HR Contact Center. Be the voice of MHLS, as the first point of contact for Employees, Managers and the HR community. Deliver highest standards of service in any customer interaction and ensuring an accurate, efficient & personalized resolution of queries through effective usage of systems, tools & resources. Key job responsibilitiesThe MHLS Core team is comprised of HR Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MHLS Core Professionals your responsibilities will be: · Handle inbound and outbound calls from Amazon employees regarding their HR queries · Receive queries via phone or chat and log contacts into the shared service case management system. · Responsible to work on Ticketing to resolve the queries received from the employee · Responding to inquiries regarding policies and programs including benefits, attendance, payroll deductions, etc. · Adhere to defined processes and ensure delivery in accordance with set quality standards · Thorough knowledge of policies & processes for multiple Customers group · Ensure the Service level are achieved at all times for HRS processes · Use high judgement, critical thinking and rationale to balance process adherence with employee’s needs to analyze and decide on suitable resolutions· Integrity and discretion in dealing with sensitive information and ensure data privacy at all times · Take ownership for query resolution and individual metricsWe are open to hiring candidates to work out of one of the following locations:Virtual Location - KABASIC QUALIFICATIONS- A bachelor's degree- Minimum of 1-10 years of experience in international voice process- Willingness to handle calls- Willingness to work in call center / contact center / Help desk environment- Willingness to work in 24*7 support process including night shifts- Strong attention to detail and good interpersonal skills- Strong decision making and problem solving skills- Ability to multi-task and agility to change in fast-paced dynamic environment- Proficient with MS Excel, Word, email writing- Application of Phone and email etiquettes in customer interactionsPREFERRED QUALIFICATIONS- Handling HR help desk is desirable- Experience in HR/HR shared services- Experience in PeoplePortal

DESCRIPTIONThis role is on a Fixed Term Contract with Amazon for 12 MonthsAbout Amazon India Development Centers:Amazon India Development Center (AIDC) started in Bangalore in 2004 followed by centers in Bangalore (2005) and Chennai (2006). The vision was to utilize the top talent available in India to drive our global business growth. Today, AIDC builds, supports, tests and manages technology, products & services which support millions of Amazon customers worldwide.About the team:HR Services is comprised of the following teams: HR Operations, HR Compliance, Leave of Absence and Accommodations (LOAA) and several support functions that include ACES, Finance & Analytics, Vendor Management and Content Management. The umbrella of HR Services includes the following teams: the MyHR Live Support (MHLS), Onboarding, PeoplePortal and Payroll Support, Data Management, Exits, and Internal Transfers. These teams are located in Hyderabad & Bangalore to provide for follow-the-sun support of these key activities. We are looking for a dynamic, organized self-starter to join our MHLS Core team located in Bangalore. The MHLS Core Senior associate in Bangalore will work closely with the MHLS team in the US to provide a variety of HR services to North American Employees. We have an immediate need for dedicated professionals to join team in their HR Contact Center. Be the voice of MHLS, as the first point of contact for Employees, Managers and the HR community. Deliver highest standards of service in any customer interaction and ensuring an accurate, efficient & personalized resolution of queries through effective usage of systems, tools & resources. Key job responsibilitiesThe MHLS Core team is comprised of HR Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MHLS Core Professionals your responsibilities will be: · Handle inbound and outbound calls from Amazon employees regarding their HR queries · Receive queries via phone or chat and log contacts into the shared service case management system. · Responsible to work on Ticketing to resolve the queries received from the employee · Responding to inquiries regarding policies and programs including benefits, attendance, payroll deductions, etc. · Adhere to defined processes and ensure delivery in accordance with set quality standards · Thorough knowledge of policies & processes for multiple Customers group · Ensure the Service level are achieved at all times for HRS processes · Use high judgement, critical thinking and rationale to balance process adherence with employee’s needs to analyze and decide on suitable resolutions· Integrity and discretion in dealing with sensitive information and ensure data privacy at all times · Take ownership for query resolution and individual metricsWe are open to hiring candidates to work out of one of the following locations:Virtual Location - KA | Virtual Location - TSBASIC QUALIFICATIONS- 1+ years of customer service experience- - A bachelor's degree- - Minimum of 1-10 years of experience in international voice process- - Willingness to handle calls- - Willingness to work in call center / contact center / Help desk environment- - Willingness to work in 24*7 support process including night shifts- - Strong attention to detail and good interpersonal skills- - Strong decision making and problem solving skills- - Ability to multi-task and agility to change in fast-paced dynamic environment- - Proficient with MS Excel, Word, email writing- - Application of Phone and email etiquettes in customer interactionsPREFERRED QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience

BASIC QUALIFICATIONSExperience with ExcelExperience analyzing data and best practices to assess performance driversExperience in omni-channel marketing, search engine marketing or search engine optimizationGraduate Degree with Advanced Italian language skill (minimum B2 or above)Bachelor's or Post graduate Degree (MBA) degree in Digital Marketing or related streamsPrior experience of managing global clients along with owning up their individual performance goalsSuperior verbal and written communication skills as demonstrated by experienceAdvanced computer literacy especially in Microsoft Office applications - Excel, Access, Word and PowerPointSound judgment and flexibility in balancing program requirements, tight deadlines, and keeping people and projects moving on scheduleDesire to work in a fast-paced, challenging and ambiguous environmentAn organized approach and a real team player who is willing to roll up sleeves.DESCRIPTIONAmazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened its online retail in July 1995 and today, stands as one of the world's largest internet retailer. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. We operate retail websites in 15 countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history. Amazon.com operates in global eCommerce environment without boundaries, and operates a diverse set of businesses worldwide, including Retail, third party marketplaces, eCommerce platforms, web services for developers.Advertiser Success Team (AST) assists with Onboarding new Advertisers and works on Optimizing accounts of existing Advertisers on SSPA or SA (Search Advertising). While Onboarding new Advertisers, we focus on providing a 1:1 personalized assistance in educating new Advertisers, setting them up for success. On Optimization, we perform account level optimizations, which include editing KWs, ASINs, bids, budgets & new campaign creation aligned to Advertiser goals. We are building a team of energetic and highly motivated Account Specialists who will help new and existing Advertisers understand the scope within Amazon Advertising programs to grow their business. Working with new Advertisers, you will be responsible to help equip them to identify the Advertising business opportunity, review their product listings, create Advertising campaigns and help them adopt high value actions on their account to influence their success in Advertising. You will work with a wide range of businesses to eliminate blockers to an advertiser's success while driving greater commitment and results.We are looking for a hands-on, creative, detail-oriented, analytical, and highly-motivated Sr. Specialist who will help new and existing Advertisers understand the scope within Amazon Advertising programs to grow their business. Working with new Advertisers, you will be responsible to help equip them to identify the advertising business opportunities, review their product listings, create advertising campaigns, and help them adopt high value actions on their account to influence their success in advertising. With existing advertiser, you will assist them to optimize their accounts tailor to their business goals. Ensuring seamless execution of smart, effective campaigns, deliver to advertiser's needs and assist in driving new and repeat opportunities for the business.To be successful in this role, one should have an experience of interacting with global clients (phone/email), be an effective communicator, quick to learn new tools and systems and flexible in the face of changes. You play a key role on the account team, growing the business by being the customer expert, developing audience and optimization recommendations. Our environment is fast-paced and requires someone who is comfortable working in a deadline-driven environment. You will carry business goals and will be measured on key metrics aligned to the sales and account management teams' goals. You should have great attention to detail, solid deep dive ability and researching skills, strong judgment skills, ability to multi task (in terms of assisting multiple Advertisers with different issues at any one time) and more importantly, be customer obsessed. Technically sound in online Advertising, one should possess excellent verbal & written communication skills and should be able to explain issues and paths to resolution to Advertisers quickly and efficiently. You possess strong analytical ability, and will develop deep expertise in Amazon's products and proprietary metrics to build winning campaigns and optimizing performance to derive insights and meet our advertisers' needs. You also thrive in ambiguous situations, with exemplary stakeholder management and communication skills, helping you work across global locations.Key job responsibilitiesCore responsibilities include: -- Provide Onboarding and Optimization support through 1:1 education and online trainings, along with setting up and optimizing campaigns for new and existing Advertisers- Understand Performance Advertising and uses various tools and techniques to fix campaign set-up with a focus on improving and managing campaign performance and provide related campaign optimization support- Provide input to improvise existing standard work instructions (SOPs) and ensures no deviations from the standard operating procedures- Calling advertisers is a part of the job, however does not happen on a daily basis. Candidate should be willing to get on regular/daily calls (scheduled/unscheduled) with advertisers to discuss the strategy to be followed for their accounts.- Taking complete ownership for a portfolio of accounts - Standard and High Value advertisers- Open for communication via, phone, chat with internal and external stakeholders as customers.- Engaging with advertisers/in-country Account Manager to understand their advertising goals and expectations from the program- Leading kickoff calls with advertisers and drives discussion using a preset agenda, as and when necessary. Flawlessly executing end-to-end ad-optimization, liaising with key internal and external stakeholders- Respond promptly & accurately to advertiser queries and help them resolve issues with regards to their campaigns- Troubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions, provide feedback to the marketing and product development teams to improve advertiser experience- Identify opportunities to improve designed Amazon product based on customer feedback, data analysis, and feature gaps with competitive products- Taking complete ownership for a portfolio of accounts - Standard and High Value advertisers- Open for communication via, phone, chat and others means with customers- Analyzing account performance against key metrics to identify, recommend and implement optimization solutions to increase efficiency and meet clients' KPIs- Analyzing data trends and creating keywords lists, bids and budget suggestions; gathering and analyzing data at account/campaign/industry level- Monitoring and communicating campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns- Working with Account Management, Sales & Marketing and Product teams to identify and solve issues blocking advertiser performance- Preparing documents around best practices, SOPs and framework for innovations- Identifying opportunities to improve Amazon Advertising's product based on customer feedback, data analysis, and feature gaps with competitive products- Mentor new joiners and bring them up to speed with regards to program and processWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS2+ years of programmatic advertising experienceExperience in e-commerce or online advertisingMBA in Digital Advertising or other related Master's degreeExperience in e-commerce, retail, Sales & Marketing or advertisingPassion for online advertising and a track record of delivering outstanding resultsExperience interpreting data and making business recommendationsDemonstrated high attention to detail and proven ability to manage multiple, competing priorities simultaneouslyExperience in data analysis, either professional experience or through your educationGoogle Ad Words / Bing Ads certification will be added benefitAdvanced computer literacy especially in Microsoft Excel and SQLExperience in tools such as Salesforce is an advantage.Salary: . Date posted: 04/02/2024 09:17 AM

Job Summary:About the Role:This is a revenue generation role where the incumbent will be responsible to sell our advertising solutions to media agencies and marketeers for Hindi Movies, English, Info FCT. The position holder will be responsible for maintaining relationships with a designated set of key strategic accounts and identifying new accounts to maximize revenue from them through sale of commercial time and branded solutions.Context:Star Gold is our flagship Paid Hindi movie Channel in Tier-1 Market and is a critical part of any client's Hindi Speaking Market plan. It has been amongst the leaders in terms of reach across Hindi Movie channels and has been contributing significantly in terms of revenues. Also, Star Movies & Star World are our flagship English Channels and are the biggest platform for movie premieres, and impacts like Oscars and MasterChef Australia. The role is very critical in achievement of regular revenues, identifying MOTM sponsorships, and monetizing Impacts, as well as having a complete hold over the portfolio / territory.The cluster comprise of Star Gold Romance, Star Gold Thrills & UTV Bindaas. Star Romance & Thrills have recently been relaunched and out of them Thrills have come on Free Dish which have led to channel climbing up the rankings. SG Thrills is now among top 4 channels in the Hindi Movies genre and require focus to have incremental growth and at the same time SG Romance needs attention since it is a growing channel in the genre.Key Responsibilities:Strategic / Policy related KRAs• Develop a thorough understanding of the product, its strengths, positioning, content etc. to be leveraged for pitch impact and effectiveness• Develop a thorough understanding of the industries/categories being serviced as well as unique marketing challenges being faced at each client organization• Network, engage with and build strong relationships across levels at client as well as agency organizations to understand business trends, have direct visibility on upcoming campaigns and revenue potential• Demonstrate thought partnership through a comprehensive understanding of the client and agency organization, their marketing needs, campaign efficiency metrices etc.• Build a strategy to derive maximum revenue for your accountsOperational / Process / Technology related KRAs• Create, negotiate and close deals that maximize price/market share and deliver on the client's and agency's marketing objectives and expectations.• Map competition (Sales strategy/Programs/Clients) and use market intelligence to develop strategies to maximize market share• Deliver maximum value on deals by collaborating with cross-functional teams across the organization (PRS, Operations) and taking complete ownership of deal execution, client servicing and post evaluations of campaigns• Act as an 'Account Manager' rather than a 'Seller' by providing dedicated account management to develop and nurture strong long-term relationships with key accounts. • Business development to identify new clientsFinancial Accountability / Commercial Impact• Accurate monthly revenue projections• Meet or exceed monthly/quarterly/annual quotas• Achievement of CPRP benchmarks and high market share• Continuously identify opportunities for additional revenue sources through non FCT avenues - Brand Solutions• Continuously strive to identify opportunities to maximise revenue opportunitiesPerformance Measures:• Monthly / Quarterly / Annual Revenue• Price / yield• Client Count (Effective coverage)• Accuracy of projections and productivityQualifications:• Minimum Qualification: MBA• Total of about 2-5 years of sales experiencePersonal Attributes:• Business acumen• Networking and relationship building• Collaboration• Learning agility• Analytical thinking• Result orientationAbout Disney Star:Disney Star is a leading media & entertainment company in India that reaches over 700 million viewers a month in nine different languages. Our entertainment portfolio which cuts across general entertainment, movies, sports, infotainment, kids, and lifestyle content generates over 20,000 hours of original content every year.Disney+ Hotstar, India's leading streaming platform, enables us to reach and entertain audiences anywhere, anytime. Disney+ Hotstar has changed the way Indians consume their entertainment - from their favourite TV shows and movies to sporting extravaganzas.With leadership positions in every segment it occupies, Disney Star has been redefining the media landscape for more than 30 years now, anchored on the three pillars of storytelling, innovation, and an unwavering focus on delivering to the expectations of our audiences.Join us, and let's continue to inspire a billion imaginations.About The Walt Disney Company (India): Star India has defined the Indian media landscape for more than 30 years, and is one of the country's leading media conglomerates, reaching more than 700 million viewers a month on TV across India and over 100 other countries. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Star India Pvt Ltd (SIPL) , which is part of a business we call The Walt Disney Company (India) .Salary: . Date posted: 04/12/2024 07:19 AM