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Senior Manager - Regulatory Reporting
Michael Page, Gurgaon
* Producing Liquidity and credit and banking exposure reports:* Monthly /Quarterly Liquidity returns - NSFR, LCR, ALMM, PRA110 with reconciliation with Financials.* Balance sheet driven returns: FINREP, PRA108, BOE statistical returns - (BT, ELS, GT, AD, AL, BE, CC, PL)* Additional exposures related returns: FSA015, PRA loan book data, Asset encumbrance, Mortgages returns (MLAR)* Capital and RWA returns: own funds, Credit exposure returns, Leverage ratio, Large exposure.* Working experience and knowledge of the Liquidity reporting or Capital and RWA returns is necessary. Appropriate training will be provided in other balance sheet and Liquidity/Capital - RWA returns (as the case may be) but awareness and working experience in some of the returns will be a plus.* Preparation of Management Information, both pre-defined and ad-hoc, as directed by the manager.* Support in production of treasury ALCO packs* Ensure compliance to Various regulations and SOPs.* Ensure accurate, timely and completeness of reporting.* Maintain reporting integrity and compliance with the regulations by highlighting any gaps or error in the processes or logic and actively look to improve/develop them further.* Governances: Maintain finance team governance tracker, regular SOP updates, audit/regulatory action tracking, projects tracking, new regulations/compliance driven projects tracking. Maintaining tracker of regulatory queries and supporting response gathering.* Work closely with the UK Financial Controller and provide input into internal policy forum discussions regarding interpretation of regulations and guidance.Key skills expected from the candidate:* Very strong Excel skills* Strong data analytical skills and problem-solving skills* Work experience- Minimum 5+ years of post-qualification experience in Regulatory Reporting- particularly Basel Reporting - Liquidity, Capital and RWA reporting. Experience in the Financial Services industry is essential - background in UK Regulatory (PRA/BOE) / Treasury / Risk management or related fields.* Experience in handling large data, reconciliations and exercising controls - like building cross report controls and recs. Experience in Handling Regulatory Systems. New system implementation experience will be a plus* Exhibit a control mind-set: cross check, build validation and cross validations, think through the impact.* Adaptable to a fast changing, flexible working structure rather than being driven by instructions and hierarchies* Diligent in routine tasks (some tasks will be daily, and routine and the candidate will be expected to ensure timely and correct updates to the regulatory reporting system)* Keen learner and reader- assist with interpretation of new regulatory requirements. Be able to interpret reporting guidelines* Team player and relationship builder: Support colleagues and peers and build working strong relationship across functions. Independently and effectively interact with confidence across teams (finance, credit risk, project, IT, operations, compliance), across jurisdictions (UK and India) to ensure all activities impacting regulatory reporting are executed efficiently and timely* Enthusiastic- for taking up new assignments and projects and learning more* Strong communication skills are required as the role will involve interaction with management & colleagues at various levels; ability to engage senior stakeholders.* Challenge and question and not wait for instructions* Have an organized and focused work ethic* Improve processes and standardise them as much as possible for a growing bank. Academic Qualifications* Degree qualification in Accounting / Finance* Graduation/post-graduation from top rated college/CA/MBA Finance/CFA/FRM/PRM/ACT.
Engineering Manager (8:11 Years) for an largest Hotel Booking Company
, gurgaon, IN
We are looking for a " Engineering Manager "for one of our esteemed Clients for MumbaiLocation.RESPONSIBILITIES:Responsible for the overall software development life:cycle and manage complex projects with significant business impact.Work with the CTO , PM and Business to develop a long:term product plan and manage the release planning cycles for your products.Instill best practices for software development, ensure designs meet requirements, and deliver high:quality work on schedule.Project management : prioritization , planning of projects and features, stakeholder management and tracking of external commitments.Ability to discover the true requirements underlying feature requests, translate them into technical solutions, and lead engineering efforts to meet timelines.Operational Excellence : monitoring and operation of production services.Career management and development of direct reports.REQUIREMENT:A Bachelor's degree in Computer Science, or related technical discipline.8+ years of Software Development experience.3+ years of experience in building and leading strong engineering teams.Deep hands:on technical experience in object:oriented design, data structures, algorithm design, and complexity analysis.Track record of data:driven decisions.Ability to prioritize competing features and requirements.Experience in building and running distributed systems for always:up services at a large scale.Ability to motivate and maximize productivity in a fast:paced environment.Ability to pick and use the best technology for the problem statement.Experience with full software life:cycle methodology, including; coding standards, code reviews, source control management, build processes, testing, and operationsAbility to identify, empathize with and delight the customer.Excellent written and verbal communication skill.
Project Manager- Sales Growth- Self Serve (Contractual)
Disney Interactive Media Group, Gurgaon, Any
Job Summary:Project Duration: 6 Months from the date of joiningDisney+ Hotstar Self Serve Platform was launched in August 2023 providing an exciting first-time-ever opportunity to advertisers and agencies to run their campaigns their way and advertising to the premium and engaged audience on Disney+ Hotstar. The platform enables advertisers and agencies to plan, set up, manage and check delivery of their campaign on a single platform providing 100% transparency and control.Disney+ Hotstar Self Serve Platform is now ready with many more exciting features to serve our agencies and advertisers & help them set up campaigns for 2024 ICC Men's T20 World Cup and on the full range of Entertainment content from Hotstar Specials to Star Content to Disney+ Originals by means of targeted audience selling and curated packagesWe are looking for an all-rounder who will be required to coordinate with multiple stakeholders internally and be the central SPOC for all coordination around GTM, Sales, Operations, and Product. The role will require solving the problems of multiple stakeholders while keeping business interests aligned. YOUR KEY RESPONSIBILITIES Project coordinates all activities around GTM and closely works with sales, marketing & product functions for the same Work with multiple support functions (credit, collections, finance, tax, legal, etc.) to create standard operating procedures and regularly monitor the sameTraining of Sales and Agency team on product platform, features, and processes created. An in-depth understanding of the product and process should be developed for the sameData reporting on key data requests and business metrics to all stakeholdersIdeate and create business plans to maximize the revenue opportunity for the platformWork on the business feedback to create solutions by aligning with internal stakeholders Troubleshooting of queries about the platform and how to move forwardPREFERRED EXPERIENCEMin. of 3 years of experience after post-graduation or Min. 5 years of experience after graduationAbility to work with cross-functional teams (sales, marketing, product, operations) and be a problem solverProcess Builder / Structured thinkingPrevious Experience in strategy/growth-oriented roles is preferred ABOUT USDisney+ Hotstar is India's leading streaming platform that has changed the way Indians watch their entertainment - from their favourite TV shows and movies to sporting extravaganzas. With the widest range of content in India, Disney+ Hotstar offers more than 100,000 hours of TV Shows and Movies in 18 languages and coverage of major global sporting events. As a mission-driven organization with a relentless focus on our users, we are dedicated to attracting and retaining world-class talent to drive our successDisney Star prides in being an Equal Opportunity Employer. We hire, train, promote and compensate employees on the basis of individual competence and potential without regard for race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status or non-job-related disability, as well as all other classifications protected by applicable lawsWHY JOIN USNo Dress CodeUnlimited LeavesDiverse & Inclusive Culture Fun Life BalanceLINKS www.hotstar.com https://careers.hotstar.com/join-us https://www.linkedin.com/company/disney-hotstar/mycompany/ About Disney+ Hotstar: Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet entertainment through smart personalization, and by building a global video platform - talk about taking over the world wide web and the whole wide world. We believe there are only two ways to realize our goals - by daring or daring more. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Novi Digital Entertainment Pvt Ltd , which is part of a business we call Disney+ Hotstar .Salary: . Date posted: 04/02/2024 10:05 AM
Client Solutions Manager, Health & Tech
Facebook, Gurgaon, Any
Meta is seeking a Client Solutions Manager (CSM) to join our Global Marketing Solutions team. The CSM will work with large local advertisers, who are operating multi-channel, and combine a focus on Healthtech on Meta platforms. We are looking for a strategic and enthusiastic solution-driver who puts customers at the core of everything. This person has a passion for marketing, and firm belief that the future of marketing is identity-based, data-driven and grounded in measurable outcomes. With proven understanding of online performance marketing, the CSM is responsible to drive revenue by advising on campaigns on Meta platforms, negotiating and optimizing the advertising solutions, and use data and analytics to build consultative advice for our customers.Success in this position requires a high level of consultative and analytical skills (campaign analytics, dashboarding, ad solution optimization), with focus on client KPI's . The CSM must be solution-oriented, with curiosity and the ability to drive impact in a dynamic, team-focused environment, while moving fast against challenging deadlines.Client Solutions Manager, Health & Tech Responsibilities: Work with brands to understand their business objectives and develop the Meta strategy in partnership with the Client Partner, which will constitute building on insights, crafting media plans, page strategy, creative and measurement recommendationsBuild key stakeholder relationships both internally and externally, and be seen as a key influencer in shaping product roadmaps, platform strategy and the overall Meta narrativeProvide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clientsDevelop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisersMedia Planning, Strategy, and Measurement :Manage planning, execution, ongoing reporting and optimization of campaigns (oversee budget spend, manage internal analytics and dashboards, provide optimization and real time targeting recommendations)Project Management - Manage complex work streams to optimize marketing objectives for clients. Manage Analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.)Minimum Qualifications:5+ years of experience in performance marketing, digital Marketing and/or account management rolesUnderstanding of online and traditional advertisingExperience in ad tech/online marketing technologies and understands how to implement them for an effective and efficient marketing strategyCritical thinking, analytical and technical skills are essential, as well as curiosity, persistence, and the ability to arrive at solutions in a structured manner and the ability to communicate this clearly and effectively.Demonstrated ability to develop and manage cross functional partnership as well as client relationships in complex and rapidly evolving environmentPreferred Qualifications:Solid understanding of Digital Marketing, Technology, and accompanying Meta advertising solutionsSalary: . Date posted: 04/12/2024 10:11 PM
District Manager - Retail (North)
Adidas, Gurgaon, Any
Purpose & Overall Relevance for the Organization: Drive own retail stores profitability by meeting or exceeding district sales and profit targets. Coaching Store Managers to drive commercial success and excel in customer service. Ensuring proper execution of established policies, procedures, initiatives and directives. Key Responsibilities: 1. District Performance Key Relationships - DTC Excellence| SA | Finance | Merchandising Take full ownership of the district and its commercial success Analyze relevant data to probe and challenge the status quo with both Retail Back Office partners, Local Finance and Store Managers Review store P&L periodically and share feedback on optimize costs and opportunities to increase consumer sell outs in line with the adidas directives in allotted concept and factory outlet stores. Plan and prioritize structured store visits to maximize the district's performance Dedicate a minimum of 3½ days per week to completing store visits and ensure all stores in the district are visited at least Coach Store Managers to increase their stores' sales, productivity, retail KPI's to positively impact store profitability. Assess and make recommendations to improve the commercial viability and availability of products for the district's stores Share best practices to drive overall Market and Global retail performance Utilise DIGITAL tools available for enhancing store productivity and consumer loyalty & store experience - SAM, STOCKHERO, REPS, NPS, adiClub, etc. Utilise reporting, analysis and communication tools available for standardised store visits, performance review and communication with store teams - GROW, THINKTIME, ALS, MSTR etc. 2. District Footprint Management Key Relationships - RE & SD | Merchandising | Omni | DTC Excellence | Marketing | Finance Evaluate new store opportunities along with the real estate team, finance, excellence and DTC leads Draft new store proposals ( BPMs) in synchronization with the above stakeholders. Evaluate relocation/resizing opportunities as well as loss making store closures to have an efficient and a profitable store portfolio. 3. District People Management Key Relationships - SA | HR | TA Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance Drive a service and selling culture in the district Spend focused time on the sales floor during store visits to determine service improvement opportunities and to coach the Store Managers Complete all applicable training programs and effectively apply the learning on the job Seek coaching and learning opportunities to continually improve performance Review of budgeted headcounts and ensuring optimal FTE (PEX) costs. Ensure new joinee's in allotted district are going through the on-boarding programs conducted periodically. Coach, motivate and inspire Store Managers to accomplish store goals and maximize their individual performance, both face-to-face and remotely. Share inputs for recruitment, on-boarding, training and development efforts in the district Own succession planning for the district 4. District Compliances & brand representation Key Relationships - DTC Excellence| Inv Contlr | Legal | Omni | HR | Finance - CC, IC, PP, Taxation | Workspaces | SA | SCM - Logistics and W/H Ensure the legal and financial integrity of the district's store portfolio. Ensure compliance with established policies - HOR (house of retail), procedures, initiatives, and directives. Ensure inventory movements and control procedures such as cycle counts, stock adjustments and stock takes are conducted as per defined in the HOR manual. Manage loss prevention as well as health and safety risks as specified by the local workspaces team. Ensure compliance to established HR policies and procedures Ensure proper in-store Brand execution, according to established standards and directives, in all stores within the district Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values Facilitate the effective and timely delivery and execution of Foundational and Seasonal Brand and product training materials in the stores Salary: . Date posted: 04/16/2024 08:10 PM
Digital Marketing Manager
Michael Page, Gurgaon
Strategy Development: Develop and implement comprehensive digital marketing strategies aligned with overall business objectives. Identify and capitalize on emerging trends in the digital space. *Campaign Management: Plan, execute, and optimize multi-channel digital marketing campaigns, including SMS, Whatsapp, Email & Push Notifications. Monitor and analyze campaign performance, adjusting strategies for maximum effectiveness (Inbound Marketing).SEO & SEM: Stay abreast of industry developments to ensure the company's SEO and SEM practices remaincompetitive. *Analytics and Reporting: Utilize analytics tools to manage, run, measure and report on the performanceof digital marketing initiatives. Provide regular reports to stakeholders, offering insights and recommendations.Budget Management: Develop and manage the digital marketing budget, ensuring optimalallocation of resources. Monitor spending against budget and adjust strategies as needed.Must have 5+ years of experience in Digital Marketing.Must have worked in a consumer tech start up.Should be well versed with Database Marketing.Strong understanding in converting inbound leads/exisiting cutomers to potenial acquistions.Should be well versed in using engagement strategies and tools along with retention.Highly analytical. The candidate should have excellent anlaytical and data crunching skills to derive value from exisitng data.
Account Manager Inside Sales
Dell, Gurgaon, Any
Inside Sales Account Manager The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and outstanding to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction.Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Manager in our Inside Sales Team in Gurgaon, India.What you'll achieveAs an Inside Sales Account Manager you will be responsible for selling Dell's products and services while focusing on developing new accounts and expanding existing accounts. You will support the field sales leader while working effectively in a team environment towards goals.You will:•Gain new accounts and seek opportunities in your account territory•Manage small- to medium-sized accounts•Stay informed of industry trends to help resolve specific market challenges•Recommend business solutions supported with dataTake the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements•Ability to articulate the value proposition of our product/service offerings•Potential to use multiple sales tools simultaneously to complete sales transactions•Ability to establish relationships with customers and partners•General industry and competitor knowledge•Basic customer relationship skills•3+ Years of customer selling experienceDesirable Requirements•Bachelor's degreeWho we areWe believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Application closing date: 30 May 2024Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .Inside Sales Account ManagerThe Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction.Join us to do the best work of your career and make a profound social impact as a Inside Sales Account Manager on our Inside Sales Account Manager Team in [Location] .What you'll achieveAs an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding.You will:•Gain new accounts and seek opportunities in your account territory•Manage small- to medium-sized accounts•Stay informed of industry trends to help resolve specific market challenges•Recommend business solutions supported with dataTake the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements•Ability to articulate the value proposition of our product/service offerings•Potential to use multiple sales tools simultaneously to complete sales transactions•Ability to establish relationships with customers and partnersDesirable Requirements•2-4 years relevant experienceWho we areWe believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Application closing date: DD Month YYYY Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .Job ID:R243862Dell's Flexible & Hybrid Work CultureAt Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.Salary: . Date posted: 04/20/2024 02:12 AM
Agency Sales Manager, Disney+Hotstar
Walt Disney Studios, Gurgaon, Any
Job Summary:JOB SUMMARYIn this role, you will support the revenue targets for the Agency team for the Entertainment and Sports Business of Disney+ Hotstar. You will be Disney+ Hotstar's ambassador in the market for the agency relationship that you own and will be responsible for shaping up a long-term business plan for the agency to make Disney+ Hotstar the preferred digital partner.ABOUT THE TEAMDisney+ Hotstar is challenging the old media buying practices by altering the digital advertising landscape completely. The Agency Ad sales team works closely with the media agencies to solve their marketing goals through custom solutions on Disney+ Hotstar. Our team provides solutions across the vast landscape of the digital ads ecosystem, which work for the agencies and also help secure ad revenues for Disney+ Hotstar as a platform.REPORTING TO: Agency LeadYOUR KEY RESPONSIBILITIES In this role, you will support the revenue targets for the Agency team for the Entertainment and Sports Business of Disney+ HotstarYou will be Disney+ Hotstar's ambassador in the market for the agency relationship that you own and will be responsible for shaping up a long-term business plan for the agency to make Disney+ Hotstar as the preferred digital partnerYou will be expected to understand the digital ecosystem, be abreast with industry analytics and be on top of industry trendsYou will be expected to drive strategic and tactical initiatives to maintain a healthy sales pipeline on a regular basis; be proactive in highlighting any roadblocks and maintain high standards in following internal processesThis is an individual contributor role where the focus is on maximizing revenue potential with the Agencies that you own, evangelizing Disney+ Hotstar as a premium destination for digital spendsYou will be expected to manage all stakeholder relationships end to end with minimum supervisionIn this role, you will work closely with the internal sales strategy team, internal client team for the conceptualization & execution of long-term deals for your accountsSKILLS & ATTRIBUTES FOR SUCCESSUnderstanding of Media Agency's way of working/ principles / consultative selling will be an added advantageShould be both a brand builder with a strong ability to drive and achieve sales targets Comfort to use data and analytics while building on client conversationsConcise yet inspiring communicatorAbility to leverage relationships, build a strong network and have effective negotiationsPREFERRED EDUCATION & EXPERIENCE8+ years of experience in digital media agency / digital ad sales/ consumer internet industryPreferred Qualification: MBA, preferably from Tier I/Tier II institutesPreferred Experience: Worked with any of the Top 5 Agency Networks in India ABOUT US Disney+ Hotstar is India's leading streaming platform that has changed the way Indians watch their entertainment - from their favourite TV shows and movies to sporting extravaganzas. With the widest range of content in India, Disney+ Hotstar offers more than 100,000 hours of TV Shows and Movies in 18 languages and coverage of major global sporting events. As a mission-driven organisation with a relentless focus on our users, we are dedicated to attracting and retaining world-class talent to drive our success.Disney Star prides in being an Equal Opportunity Employer. We hire, train, promote and compensate employees on the basis of individual competence and potential without regard for race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status or non-job-related disability, as well as all other classifications protected by applicable laws.WHY JOIN USNo Dress CodeUnlimited LeavesDiverse & Inclusive Culture Fun Life BalanceLINKS www.hotstar.com https://careers.hotstar.com/join-us https://www.linkedin.com/company/disney-hotstar/mycompany/ #Non-TechAbout Disney+ Hotstar: Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet entertainment through smart personalization, and by building a global video platform - talk about taking over the world wide web and the whole wide world. We believe there are only two ways to realize our goals - by daring or daring more. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Novi Digital Entertainment Pvt Ltd , which is part of a business we call Disney+ Hotstar .Salary: . Date posted: 04/12/2024 07:14 AM
Assistant Manager - Agency Sales, Disney+ Hotstar
Walt Disney Studios, Gurgaon, Any
Job Summary:Job SummaryIn this role, you will support the revenue targets for the Agency team for the Entertainment and Sports Business of Disney+ Hotstar. You will be Disney+ Hotstar's ambassador in the market for the agency relationship that you own and will be responsible for shaping up a long-term business plan for the agency to make Disney+ Hotstar the preferred digital partner.About the teamDisney+ Hotstar is challenging the old media buying practices by altering the digital advertising landscape completely. The Agency Ad sales team works closely with the media agencies to solve their marketing goals through custom solutions on Disney+ Hotstar. Our team provides solutions across the vast landscape of the digital ads ecosystem, which work for the agencies and also help secure ad revenues for Disney+ Hotstar as a platform.Reporting To - Agency LeadKey Responsibilities -In this role, you will support the revenue targets for the Agency team for Entertainment and Sports Business of Disney+ HotstarYou will be Disney+ Hotstar's ambassador in the market for the agency relationship that you own and will be responsible for shaping up a long-term business plan for the agency to make Disney+ Hotstar as the preferred digital partnerYou will be expected to understand the digital ecosystem, be abreast with industry analytics and be on top of industry trendsYou will be expected to drive strategic and tactical initiatives to maintain a healthy sales pipeline on a regular basis; be proactive in highlighting any roadblocks and maintain high standards in following internal processesThis is an individual contributor role where the focus is on maximizing revenue potential with the Agencies that you own, evangelizing Disney+ Hotstar as a premium destination for digital spendsYou will be expected to manage all stakeholder relationships end to end with minimum supervisionIn this role, you will work closely with the internal sales strategy team, internal client team for conceptualization & execution of long term deals for your accountsSkills & Attributes for success - Understanding of Media Agency's way of working/ principles / consultative selling will be an added advantageShould be both a brand builder with a strong ability to drive and achieve sales targets Comfort to use data and analytics while building on client conversationsConcise yet inspiring communicatorAbility to leverage relationships, build a strong network and have effective negotiationsPreferred Education & Experience -3 to 5 years of experience in digital media agency / digital ad sales/ consumer internet industryPreferred Qualification: MBA, preferably from Tier I/Tier II institutesPreferred Experience: Worked with any of the Top 5 Agency Networks in India About UsDisney+ Hotstar is India's leading streaming platform that has changed the way Indians watch their entertainment - from their favourite TV shows and movies to sporting extravaganzas. With the widest range of content in India, Disney+ Hotstar offers more than 100,000 hours of TV Shows and Movies in 18 languages and coverage of major global sporting events. As a mission-driven organisation with a relentless focus on our users, we are dedicated to attracting and retaining world-class talent to drive our success.Disney Star prides in being an Equal Opportunity Employer. We hire, train, promote and compensate employees on the basis of individual competence and potential without regard for race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status or non-job-related disability, as well as all other classifications protected by applicable laws.Why Join UsNo Dress Code, Unlimited Leaves, Diverse & Inclusive Culture and Fun Life BalanceLinks - www.hotstar.com https://careers.hotstar.com/join-us https://www.linkedin.com/company/disney-hotstar/mycompany/#Non-TechAbout Disney+ Hotstar: Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet entertainment through smart personalization, and by building a global video platform - talk about taking over the world wide web and the whole wide world. We believe there are only two ways to realize our goals - by daring or daring more. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Novi Digital Entertainment Pvt Ltd , which is part of a business we call Disney+ Hotstar .Salary: . Date posted: 04/04/2024 07:24 AM
Senior Customer Success Manager (Salesforce)
Salesforce, Gurgaon, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.The Customer Success Manager serves as a named resource and partner for the Salesforce Signature customer organizations. They orchestrate all deliverables their customer is entitled to, including coordinating the day-to-day customer Signature experience from onboarding through Signature contract renewal and expansion. They develop deep relationships with their customers' team members and pair that with relevant industry knowledge to improve implementation health. This role will also partner across Salesforce to provide a unified Signature experience for their customers.Responsibilities Effectively aligns with and manages both Business & Technical Stakeholders around customer goals ensuring value is delivered through SignatureSingle Cloud Product expertise as well as industry-relevant expertiseSingle point of customer accountability covering only Signature-entitled customers building and maintaining strong, trusted relationshipsAuthority in orchestrating technical resources & delivering technical informationDrives Customer Success Score metrics for customers and handles Escalations and Red AccountsPreferred Qualifications and Skills Overall 10+ years of overall experience & 5+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture.Salesforce Implementation experience is a must for this role. Knowledge of Salesforce product and platform features, capabilities, and standard methodologies. Salesforce Certification would be an added advantage and preferred.Strong consultative skills, deep curiosity, and confirmed results working as a Trusted Advisor to drive business value for customersOutstanding communication and presentation skills with demonstrated track record of influencing effectively at all levels of the organizationAbility to drive effective and influencing conversations at the C-level; facilitate difficult discussions and be adept at handling objectionsExpertise in at least one line of business (LoB) or specific industry sector and processes around it.A good understanding of enterprise architecture principles and program/project management methodology is expectedDegree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Learn more about CSG and here is the Video . Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/15/2024 03:15 PM