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Customer Account Manager Salary in Gurgaon - PayScale

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Assistant Manager - Mid Market Sales, Disney+ Hotstar
Disney Interactive Media Group, Gurgaon, Any
Job Summary:Job SummaryIn this role, you will work with a set of mid to large sized advertisers/customers and market influencers to establish Disney+ Hotstar's presence while being an advisor to them on the right solution set to help them drive their objectives. This role entails driving the identified goals in the respective region via market intelligence and innovative ideas to position Disney+ Hotstar as a choice of platform for advertisers and agencies.About the teamThe Mid Market Ad sales team caters to the large, mid-tier and emerging clients across categories and works closely with them to solve their marketing goals through custom solutions on Disney+ Hotstar. Our team works closely with the clients to understand their business and marketing goals and then provide solutions across the vast landscape of the Disney+ Hotstar ads ecosystem, which work for the client and also help secure ad revenues for Disney+ Hotstar as a platform. Wide client coverage and deep client extraction are both equally important.Reporting To - Regional Lead, Mid-Market Sales Key Responsibilities- In this role, you will own the revenue targets for the accounts in the Mid-Market segment for Disney+ Hotstar ad solutions You will be Disney+ Hotstar's ambassador in the region for the accounts you own. You will be expected to understand India's Digital ecosystem, stay abreast with industry trends and innovations along with establishing and demonstrating an understanding of Disney+ Hotstar's ad solutions and capabilities You will be expected to maintain a healthy sales pipeline on a regular basis; be proactive in highlighting any roadblocks and maintain high standards in sales processes You will be driving activation, adoption and sales of Disney+ Hotstar across MidMarket clients, executing a strategic business plan focused on new business development and client revenues This is an individual contributor role where the focus is on maximizing revenue potential with each of the key accounts you own in the region, evangelizing Disney+ Hotstar as a premium destination for Digital spends Increase market share utilizing a consultative sales approach, competitor analysis, category level insights, emerging tech solutions and opportunities Unearthing new sales opportunities through networking and turning them into long-term partnerships You will be expected to manage all stakeholder relationships end to end with minimum supervision You will work closely with the internal sales strategy team, and internal agency team for the conceptualization & execution of long-term deals for your accountsSkills & Attributes for success- Understanding Key account management principles / consultative selling will be an added advantage Should be both a category & a brand builder with a strong ability to drive and achieve sales targets Comfort to use data and analytics while building on client conversations Concise yet inspiring communicator Ability to leverage relationships, build a strong network, and have effective negotiations, and utilizing these to drive new business Persistence to drive sales from exploration to deal closuresPreferred Education & Experience- Preferred Qualification: MBA, preferably from Tier I/Tier II institutes 4-5 years of experience in brand/marketing from the FMCG/Consumer Tech/Ecomm Industry with strong knowledge of the digital ecosystem About UsDisney+ Hotstar is India's leading streaming platform that has changed the way Indians watch their entertainment - from their favourite TV shows and movies to sporting extravaganzas. With the widest range of content in India, Disney+ Hotstar offers more than 100,000 hours of TV Shows and Movies in 18 languages and coverage of major global sporting events. As a mission-driven organisation with a relentless focus on our users, we are dedicated to attracting and retaining world-class talent to drive our success.Disney Star prides in being an Equal Opportunity Employer. We hire, train, promote and compensate employees on the basis of individual competence and potential without regard for race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status or non-job-related disability, as well as all other classifications protected by applicable laws.Why Join UsNo Dress Code, Unlimited Leaves, Diverse & Inclusive Culture and Fun Life BalanceLinks - www.hotstar.com https://careers.hotstar.com/join us https://www.linkedin.com/company/disney-hotstar/mycompanyAbout Disney+ Hotstar: Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet entertainment through smart personalization, and by building a global video platform - talk about taking over the world wide web and the whole wide world. We believe there are only two ways to realize our goals - by daring or daring more. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Novi Digital Entertainment Pvt Ltd , which is part of a business we call Disney+ Hotstar .Salary: . Date posted: 04/03/2024 10:05 AM
Partner Account Director (GSI) - Tableau Alliances
Salesforce, Gurgaon, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category SalesJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Your Impact:You will work closely with current and prospective System Integrators (Regional and Global - RSIs / GSIs) as a trusted advisor to deeply get integrated in their GTM for Tableau Business.You will collaborate with sellers on the Salesforce Tableau Cloud to help them work closely with the identified RSIs and GSIs.You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana.Responsibilities:Develop key stakeholder relationships and drive pipeline along with identified RSIs & GSIsDevelop and drive the overall long-term strategy with the RSI and GSI thereby making them one of our key partner relationships in IndiaCoordinate internal Salesforce resources to meet partner needs in order to make them effective on our solutions / value propositionsShare Salesforce value proposition for existing and/or new customers that these RSIs / GSIs have coverage forDrive growth in business which is influenced by these RSIs / GSIsRequired Skills/Experience:Minimum 12 years plus of experience in managing large partner relationships in key RSIs / GSIsAbility to strategize with a large extended teamSoftware / Saas Solution selling through partners will be an added advantage.Strong background selling software/SaaS with outstanding quota attainment history and track recordDesired Skills / Experience:Objection Handling Skills, Discovery Skills, Planning and Closing SkillsConsistent overachievement of goalsGood written, verbal, and presentation skillsBe creative with strong problem-solving skills and the ability to succeed in a fast-paced environment.Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/08/2024 03:18 PM
Client Solutions Manager, Health & Tech
Facebook, Gurgaon, Any
Meta is seeking a Client Solutions Manager (CSM) to join our Global Marketing Solutions team. The CSM will work with large local advertisers, who are operating multi-channel, and combine a focus on Healthtech on Meta platforms. We are looking for a strategic and enthusiastic solution-driver who puts customers at the core of everything. This person has a passion for marketing, and firm belief that the future of marketing is identity-based, data-driven and grounded in measurable outcomes. With proven understanding of online performance marketing, the CSM is responsible to drive revenue by advising on campaigns on Meta platforms, negotiating and optimizing the advertising solutions, and use data and analytics to build consultative advice for our customers.Success in this position requires a high level of consultative and analytical skills (campaign analytics, dashboarding, ad solution optimization), with focus on client KPI's . The CSM must be solution-oriented, with curiosity and the ability to drive impact in a dynamic, team-focused environment, while moving fast against challenging deadlines.Client Solutions Manager, Health & Tech Responsibilities: Work with brands to understand their business objectives and develop the Meta strategy in partnership with the Client Partner, which will constitute building on insights, crafting media plans, page strategy, creative and measurement recommendationsBuild key stakeholder relationships both internally and externally, and be seen as a key influencer in shaping product roadmaps, platform strategy and the overall Meta narrativeProvide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clientsDevelop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisersMedia Planning, Strategy, and Measurement :Manage planning, execution, ongoing reporting and optimization of campaigns (oversee budget spend, manage internal analytics and dashboards, provide optimization and real time targeting recommendations)Project Management - Manage complex work streams to optimize marketing objectives for clients. Manage Analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.)Minimum Qualifications:5+ years of experience in performance marketing, digital Marketing and/or account management rolesUnderstanding of online and traditional advertisingExperience in ad tech/online marketing technologies and understands how to implement them for an effective and efficient marketing strategyCritical thinking, analytical and technical skills are essential, as well as curiosity, persistence, and the ability to arrive at solutions in a structured manner and the ability to communicate this clearly and effectively.Demonstrated ability to develop and manage cross functional partnership as well as client relationships in complex and rapidly evolving environmentPreferred Qualifications:Solid understanding of Digital Marketing, Technology, and accompanying Meta advertising solutionsSalary: . Date posted: 04/12/2024 10:11 PM
Inside Sales Account Manager (India-Sales)
Dell, Gurgaon, Any
Inside Sales Account ManagerNot even digitally ground-breaking products sell themselves. At Dell Technologies, we seek to give every one of our customers and partners a high-level, white-glove experience. This begins with our ground-breaking portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email.Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Manager on our Inside Sales Team in Gurgaon, India.What you'll achieveAs an Inside Sales Representative, you will be responsible for building business with existing customers, you will also develop relationships with new clients.You will:•Achieve targets by selling Dell's solutions via outbound calling, consultation and other influential selling techniques•Maintain good business relationships with customers to conduct needs analysis, relay product information and provide technical specifications, quotations and tenders•Answer inbound emails and phone calls from internal and external customers•Work closely with outside sales representatives and distributors to acquire new opportunitiesTake the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements•Good understanding of computer technology•Excellent communication, presentation and problem-solving skills•Research skills, curiosity about business componentsDesirable Requirements•Experience selling ICT solutions•1-2 years of related experienceWho we areWe believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Application closing date: 30 May 2024Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .Job ID:R243488Dell's Flexible & Hybrid Work CultureAt Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.Salary: . Date posted: 04/20/2024 02:12 AM
Account Manager Inside Sales
Dell, Gurgaon, Any
Inside Sales Account Manager The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and outstanding to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction.Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Manager in our Inside Sales Team in Gurgaon, India.What you'll achieveAs an Inside Sales Account Manager you will be responsible for selling Dell's products and services while focusing on developing new accounts and expanding existing accounts. You will support the field sales leader while working effectively in a team environment towards goals.You will:•Manage a high number of small accounts and occasionally support Outside sales•Learn our segment and product/service offerings•Position our company as a driven solution by explaining technical, industry and market information•Join and collaborate with your colleagues, cross-functionally, to support the sales processTake the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements•Basic knowledge of the full range of company and third-party technology, products and services, and how these products and services align to customer needs•General industry and competitor knowledge•Basic customer relationship skills•1-2 years of relevant experienceDesirable Requirements•Bachelor's degreeWho we areWe believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Application closing date: 30 May 2024Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .Job ID:R243857Dell's Flexible & Hybrid Work CultureAt Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.Salary: . Date posted: 04/20/2024 02:12 AM
Account Manager Inside Sales
Dell, Gurgaon, Any
Inside Sales Account Manager The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and outstanding to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction.Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Manager in our Inside Sales Team in Gurgaon, India.What you'll achieveAs an Inside Sales Account Manager you will be responsible for selling Dell's products and services while focusing on developing new accounts and expanding existing accounts. You will support the field sales leader while working effectively in a team environment towards goals.You will:•Gain new accounts and seek opportunities in your account territory•Manage small- to medium-sized accounts•Stay informed of industry trends to help resolve specific market challenges•Recommend business solutions supported with dataTake the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements•Ability to articulate the value proposition of our product/service offerings•Potential to use multiple sales tools simultaneously to complete sales transactions•Ability to establish relationships with customers and partners•General industry and competitor knowledge•Basic customer relationship skills•3+ Years of customer selling experienceDesirable Requirements•Bachelor's degreeWho we areWe believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Application closing date: 30 May 2024Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .Inside Sales Account ManagerThe Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction.Join us to do the best work of your career and make a profound social impact as a Inside Sales Account Manager on our Inside Sales Account Manager Team in [Location] .What you'll achieveAs an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding.You will:•Gain new accounts and seek opportunities in your account territory•Manage small- to medium-sized accounts•Stay informed of industry trends to help resolve specific market challenges•Recommend business solutions supported with dataTake the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements•Ability to articulate the value proposition of our product/service offerings•Potential to use multiple sales tools simultaneously to complete sales transactions•Ability to establish relationships with customers and partnersDesirable Requirements•2-4 years relevant experienceWho we areWe believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Application closing date: DD Month YYYY Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .Job ID:R243862Dell's Flexible & Hybrid Work CultureAt Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.Salary: . Date posted: 04/20/2024 02:12 AM
Account Manager Inside Sales
Dell, Gurgaon, Any
Inside Sales Account Manager Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Our team is responsible for selling ground-breaking products by building relationships with customers using both the telephone and email as communication methods. Our Inside Sales Account Manager team ensures every customer interaction is exceptional and tailored to meet the customer.Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Manager in our Inside Sales Team in Bangalore, India.What you'll achieveAs an Inside Sales Account Manager, you will be responsible for selling Dell's products and services while focusing on developing new accounts and expanding existing accounts. You will support the field sales leader while working effectively in a team environment towards goals.You will:•Work with customers and partners to devise new and innovative solutions to business opportunities•Be responsible for various sized accounts•Identify, evaluate, and recommend alternative business solutions to customers and partners•Use in-depth knowledge of company technology, products and services to become a trusted business advisor for customers and partnersTake the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements•Intermediate understanding of the full range of products and services•Previous experience in relationship selling•Ability to identify how Dell's products and services align to customer needs•Ability to provide coaching to peers in order to improve performanceDesirable Requirements•Bachelor's degreeWho we areWe believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Application closing date: 30 May 2024Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .Job ID:R243859Dell's Flexible & Hybrid Work CultureAt Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.Salary: . Date posted: 04/20/2024 02:12 AM
Senior Customer Success Manager (Salesforce)
Salesforce, Gurgaon, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.The Customer Success Manager serves as a named resource and partner for the Salesforce Signature customer organizations. They orchestrate all deliverables their customer is entitled to, including coordinating the day-to-day customer Signature experience from onboarding through Signature contract renewal and expansion. They develop deep relationships with their customers' team members and pair that with relevant industry knowledge to improve implementation health. This role will also partner across Salesforce to provide a unified Signature experience for their customers.Responsibilities Effectively aligns with and manages both Business & Technical Stakeholders around customer goals ensuring value is delivered through SignatureSingle Cloud Product expertise as well as industry-relevant expertiseSingle point of customer accountability covering only Signature-entitled customers building and maintaining strong, trusted relationshipsAuthority in orchestrating technical resources & delivering technical informationDrives Customer Success Score metrics for customers and handles Escalations and Red AccountsPreferred Qualifications and Skills Overall 10+ years of overall experience & 5+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture.Salesforce Implementation experience is a must for this role. Knowledge of Salesforce product and platform features, capabilities, and standard methodologies. Salesforce Certification would be an added advantage and preferred.Strong consultative skills, deep curiosity, and confirmed results working as a Trusted Advisor to drive business value for customersOutstanding communication and presentation skills with demonstrated track record of influencing effectively at all levels of the organizationAbility to drive effective and influencing conversations at the C-level; facilitate difficult discussions and be adept at handling objectionsExpertise in at least one line of business (LoB) or specific industry sector and processes around it.A good understanding of enterprise architecture principles and program/project management methodology is expectedDegree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Learn more about CSG and here is the Video . Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/15/2024 03:15 PM