Business Development Leader Salary in Chennai - PayScale

DESCRIPTIONAre you passionate about solving business challenges at a global scale? Amazon Employee Services is looking for an experienced Business Analyst to join Retail Business Services team and help unlock insights which take our business to the next level. The candidate understand and implement new and repeatable processes to improve our employee global work authorization experiences. They will do this by partnering with key stakeholders to be curious and comfortable digging deep into the business challenges to understand and identify insights that will enable us to figure out standards to improve our ability to globally scale this program. They will be comfortable delivering/presenting these recommended solutions by retrieving and integrating artifacts in a format that is immediately useful to improve the business decision-making process. This role requires an individual with excellent analytical abilities as well as an outstanding business acumen. The candidate knows and values our customers (internal and external) and will work back from the customer to create structured processes for global expansions of work authorization, and help integrate new countries/new acquisitions into the existing program. They are experts in partnering and earning trust with operations/business leaders to drive these key business decisions.Key job responsibilitiesOwn the development and maintenance of new and existing artifacts focused on analysis of requirements, metrics, and reporting dashboards.Partner with operations/business teams to consult, develop and implement KPI’s, automated reporting/process solutions, and process improvements to meet business needs.Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.Prepare and deliver business requirements reviews to the senior management team regarding progress and roadblocks.Participate in strategic and tactical planning discussions.Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs.Excellent writing skills, to create artifacts easily digestible by business and tech partners.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Experience with ExcelPREFERRED QUALIFICATIONS- 5+ years of business analyst, data analyst or similar role experience

DESCRIPTIONAmazon’s Retail Business Services, Analytics team is looking for a Business Intelligence Engineer to help build the next generation of analytics solutions. This is an opportunity to get in on the ground floor as we transform from a reactive, request-directed team to a proactive, roadmap-driven organization that accelerates the business. Working closely with the business teams, analytics teams, you will simplify and scale our data and infrastructure, developing and owning canonical data sets for the business. Utilizing the latest AWS technologies, you will help to implement engineering best practices, set technical standards, and hold a high bar for operational excellence. This is a highly visible role, with regular access to principal engineers and other senior business and technology leaders. You will be a key influencer on the team, providing input on priorities, technical designs, and technology decisions with a focus on scalable, maintainable and efficient systems and processes. You will understand and anticipate stakeholder needs, thinking big when recommending solutions. You will be comfortable navigating an ambiguous environment, knowing how to confirm and reconfirm assumptions. You will advise leaders and stakeholders on project milestones and associated prioritization.Key job responsibilities• Design, development and ongoing operations of scalable, performant data warehouse (Redshift) tables, data pipelines, reports and dashboards. • Development of moderately to highly complex data processing jobs using appropriate technologies (e.g. SQL, Python, Spark, AWS Lambda, etc.)• Development of dashboards and reports. • Collaborating with stakeholders to understand business domains, requirements, and expectations. Additionally, working with owners of data source systems to understand capabilities and limitations. • Deliver minimally to moderately complex data analysis; collaborating as needed with Data Science as complexity increases. • Actively manage the timeline and deliverables of projects, anticipate risks and resolve issues.• Adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Chennai, TN, INDBASIC QUALIFICATIONS- 5+ years of relevant professional experience in business intelligence, analytics, statistics, data engineering, data science or related field.- Experience with Data modeling, SQL, ETL, Data Warehousing and Data Lakes.- Strong experience with engineering and operations best practices (version control, data quality/testing, monitoring, etc.)- Expert-level SQL.- Proficiency with one or more general purpose programming languages (e.g. Python, Java, Scala, etc.)- Knowledge of AWS products such as Redshift, Quicksight, and Lambda.- Excellent verbal/written communication & data presentation skills, including ability to succinctly summarize key findings and effectively communicate with both business and technical teams.PREFERRED QUALIFICATIONS- Experience with data-specific programming languages/packages such as R or Python Pandas.- Experience with AWS solutions such as EC2, DynamoDB, S3, and EMR.- Knowledge of machine learning techniques and concepts.

DESCRIPTIONAre you an experienced Software Development Manager who wants to be part of an innovative and growing business? Do you want to lead a team that will enhance the Amazon customer experience and have a direct impact on Amazon’s bottom line?MENA Payments within Digital & Emerging Payments Org builds, launches, and manages Amazon branded payment and financial services worldwide. Our offerings are growing rapidly and we are continuously adding new market-leading features and launching new products to enhance the Amazon customer experience. As part of MENA Payments , We enable BNPL payment method for MENA customers by partnering with 3rd party BNPL Partners in the region to allow customers to purchase at Amazon.ae / Amazon.sa .The BNPL team is responsible for creating new services and features that delight customers while also managing and executing the global roadmap Key job responsibilitiesAs a Software Development Manager (SDM) for BNPL team, you would be managing a talented team of engineers building and scaling large scale systems allowing customers Middle East to shop in Amazon . You are expected to be a leader in technology, diving deep into problems you own, demonstrate excellent judgement in decision making, mentoring, and growing talent. You should be able to inspire people, motivate the team, drive the culture of innovation, implement engineering best practices, and deliver results. You will define technical and business strategy that generate a positive experience to customers. You should be an engineering leader in driving Operational Excellence by defining strategies, influencing roadmaps and raising the bar for our customers. As an engineering leader, you would be working directly with BNPL product management and various engineering leaders across Amazon to influence, design and deliver the organizational goals.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 3+ years of engineering team management experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Java, Microservices, Web Methods to join our team in Chennai, Telangana (IN:TG), India (IN).Who we are:NTT DATA America strives to hire exceptional, innovative and passionate individuals who want to grow with us. Launch by NTT DATA is the culmination of the company's strategy to acquire and integrate the skills, experience, and technology of leading digital companies, backed by NTT DATA's core capabilities, global reach, and depth.How You'll Help Us:Our clients need digital solutions that will transform their business so they can succeed in today's hypercompetitive marketplace. As a team member you will routinely deliver elite solutions to clients that will impact their products, customers, and services.Using your development, design and leadership skills and experience, you will design and implement solutions based on client needs. You will collaborate with customers on future system enhancements, thus resulting to continued engagements.How We Will Help You:Joining our Java practice is not only a job, but a chance to grow your career. We will make sure to equip you with the skills you need to produce robust applications that you can be proud of. Whether it is providing you with training on a new programming language or helping you get certified in a new technology, we will help you grow your skills so you can continue to deliver increasingly valuable work.Once You Are Here, You Will:stylemargin:bottom:11.0px::Performs written performance reviews for team.:Holds regular one on ones with team members.:Able to independently design within a defined architecture.:Provides input to the architecture.:Understands different architectural views (conceptual, logical, physical, deployment).:Reviews code assuring Definition of Done, coding standards, and good design principles are met.:Knows several languages, expert in primary language.:Develops talent at all levels of developer.:Sets an example of a professional developer.:Able to coach and teach usage of Design Patters, SOLID principles, and Architectural Patterns.Basic Qualifications:stylemargin:bottom:11.0px::10+ years of experience developing Java code.:8+ years of experience in object:oriented design development.:8+ years of experience developing Spring framework.:6+ years of experience in middleware packages leveraging WebMethods.:4+ years of experience in middleware packages like: Web Logic, WebSphere, or JBoss.:2+ years of experience leading teams ranging from 5+ senior, mid and junior Developers.Preferred Skills:stylemargin:bottom:11.0px::Strong written and verbal communication skills.:Experience in either Rest or Soap API development.:Experience simultaneously leading one or more project teams for one or more applications.:Good understanding on agile ceremonies.:Bachelor's or Master's Degree Desired.Ideal Mindset:stylemargin:bottom:11.0px::Lifelong Learner. You are always seeking to improve your technical and nontechnical skills.:Team Player. You are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need.:Communicator. You know how to communicate your design ideas to both technical and nontechnical stakeholders, prioritizing critical information and leaving out extraneous details.Launch LaunchJobs LaunchEngineeringAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined g

BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsDESCRIPTIONJoin us as we reinvent the books purchase experience of millions of customer across worldwide.The Amazon Books Purchase and Payments Experience team is looking for an experienced software development manager who is passionate about developing challenging and elegant software solutions, customer-centric products, and building a team and product from scratch. You will be leading a team of engineers who work on tier 1 services, workflows, payments, ordering and AWS Systems . Expect to be challenged!The ideal candidate will have an established background building and managing large scale systems, great communication skills, a proven track record of building best-in-class engineering teams, and the ability to innovate and deliver in a fast paced environment. This person will also be responsible for ensuring various system-level and business-level SLAs are met, while maintaining an unrelenting focus on quality, throughput and innovation. This person will have regular interactions with various internal business-owners, external publishers/institutes to help understand priorities of tasks/projects, handling system issues and managing communication across all stakeholders.Key job responsibilitiesYou are a leader who can prioritize well, communicate clearly, and who has a track record of building cohesive and inclusive teams that deliver results.You also love growing individuals and are invested in the success of each member of your team.You enjoy working in a fast-paced environment, partnering with peers and stakeholders to solve challenging business and technical problems.You have a solid customer focus and advocate for their needs in product development, roadmap prioritization, requirements and design reviews, and in operational support.You have a solid understanding of the software development lifecycle and agile development processes.You pave the way for innovation and know how to think big and invent and simplify. This role requires creative engineering and collaboration with your team.As a technical leader, you understand the technology your team owns, are willing to dive deep in to technical details, and can provide feedback and technical guidance to your team on design and architecture decisions.You collaborate with technical leaders and senior developers across the org to build scalable, distributed systems.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersSalary: . Date posted: 04/06/2024 09:30 AM

DESCRIPTIONSr Site Lead role enables to enhance productivity, efficiency, and quality of data across multiple Amazon products and services and is part of a larger global team. This role is accountable for the overall direction, scaling and operations of our site, creating a culture of customer obsession, high performance and high quality throughput - leading to scaling of this organization, owning consistent delivery of results against the organizational objectives. With Sr. Operations Managers, Ops Mgrs and Team Managers as direct and indirect reports, this role enables the achievement of service levels, performance, productivity and cost goals and successful program implementation. The Sr Site Lead is responsible for the performance management, goal setting and career development of their line reports to ensure effective succession planning is in place. S(he) should thrive and have demonstrated success in an environment which offers ambiguously defined problems, big challenges, and quick changes. S(he) will be expected to balance strategic thinking with detailed execution and solid cross-functional collaborative results-oriented work. S(he) will be working in a fast-paced environment where every day brings new challenges and new opportunities. S(he) should have excellent business and communication skills and be able to work with business owners to develop and define solutions. This position involves regular communication with senior management on project status and risks. People management, cross-team coordination, project management and executive presentation skills are essential.Key job responsibilities• Develop and drive the overall direction, coordination, service delivery and evaluation of operations activity for the site.• Set the vision, direction and culture of their teams by managing individual and team performance expectations and goals, monitoring real time service levels and schedule adherence, and holding their teams accountable to meet and exceed performance targets.• Collaborate with internal partners to build input-focused operating plans for achievement of key measures.• Create a culture where accountability, transparency and collaboration are the norm and where rapid deep dives into root causes of defects is a standard operating practice• Tirelessly advocate for improvements to systems and processes that will benefit our product teams / stakeholders and business partners.• Implement bar-raising programs aimed at hiring and developing top talent and build career development roadmap for site operations teams.• Inspire front line teams to go beyond the standard “call of duty” to find creative solutions; encourage risk-taking and advocacy on behalf of product teams.• Create closed-loop feedback processes where Data Associates (DA) are encouraged to be active participants in identifying opportunities for improvements to tasks and works processes, workplace conditions, and internal tools.• Work with Finance and Operations leadership team to develop, support manage the annual expense budget.• Responsible for creating a coaching culture across the site where formal and informal coaching opportunities are availed of• Foster a work environment that respects and is responsive to the needs of a diverse staff.• Achieve site-wide improvements in Operations, Quality, Productivity, Cost, Customer experience and People metrics.• Build partnerships with internal and external teams to collaborate and drive measurable improvements in areas that cause customer pain and Data Associate frustration.• Improve the experience of the Data Associates and managers as measured by improvements in attrition and employee engagement surveys.• Work with Operations Engineering leadership / Engineering managers to clearly articulate feature requirements for associate toolsets, user interfaces, and business logic for the efficient handling of work volumes.A day in the life• Develop and drive the overall direction, coordination, service delivery and evaluation of operations activity for the site.• Set the vision, direction and culture of their teams by managing individual and team performance expectations and goals, monitoring real time service levels and schedule adherence, and holding their teams accountable to meet and exceed performance targets.• Collaborate with internal partners to build input-focused operating plans for achievement of key measures.• Create a culture where accountability, transparency and collaboration are the norm and where rapid deep dives into root causes of defects is a standard operating practice• Tirelessly advocate for improvements to systems and processes that will benefit our product teams / stakeholders and business partners.• Implement bar-raising programs aimed at hiring and developing top talent and build career development roadmap for site operations teams.• Inspire front line teams to go beyond the standard “call of duty” to find creative solutions; encourage risk-taking and advocacy on behalf of product teams.• Create closed-loop feedback processes where Data Associates (DA) are encouraged to be active participants in identifying opportunities for improvements to tasks and works processes, workplace conditions, and internal tools.• Work with Finance and Operations leadership team to develop, support manage the annual expense budget.• Responsible for creating a coaching culture across the site where formal and informal coaching opportunities are availed of.• Foster a work environment that respects and is responsive to the needs of a diverse staff.• Achieve site-wide improvements in Operations, Quality, Productivity, Cost, Customer experience and People metrics.• Build partnerships with internal and external teams to collaborate and drive measurable improvements in areas that cause customer pain and Data Associate frustration.• Improve the experience of the Data Associates and managers as measured by improvements in attrition and employee engagement surveys.• Work with Operations Engineering leadership / Engineering managers to clearly articulate feature requirements for associate toolsets, user interfaces, and business logic for the efficient handling of work volumes.About the teamAmazon strives to be the world’s most customer-centric company, where customers can research and purchase anything they might want online or offline. We set big goals and are looking for people who can help us reach and exceed them. The Alexa Data Services team is part of Alexa Machine Learning organization that provides speech recognition capabilities for a variety of Amazon products and searches, most visibly, the recently launched Amazon Echo product. We provide secure, flexible, cost effective, and high-quality data labeling services to our customers, that enables them to build advanced ML models.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS• Education – BS degree qualification in a business or management or similar field.• A minimum of 10 years of people management and operations leadership experience, to include three years in a management role in a fast paced, customer obsessed Technical/Customer Service /Data Operations environment.• Previous experience of creating and contributing to strategic planning processes and large operations organizations• Experience in managing cost center.• Experience in leading large teams (1000+ associates) to high levels of performance.• Experience in developing future leaders and creating tailored succession plans.• Experience in building a culture of empowerment, accountability and continuous improvement.• Experience as a project owner/sponsor for strategic step change initiatives and enabling innovative thinking in project teams.• Data-driven approach to problem solving and presenting solutions to senior management.• Excellent verbal and written communication skills across all organizational levels.• Exhibits excellent judgment• Demonstrated passion and obsession for customers while maintaining a lean, highly productive operation• Hires great people. Develops great people / Leaders• Has relentlessly high standards• Thinks strategically, but stays on top of tactical execution• Expects and requires innovation of her/his team and creates an environment that fosters creative thinking.• Thinks big, has convictions and is results oriented• Has the innate ability to inspire passion in others• Proven ability to make and implement decisionsPREFERRED QUALIFICATIONS1) Master's Degree or MBA2) Basic familiarity with Machine Learning3) Ability to deal with ambiguity and adapt to change quickly

DESCRIPTIONThe Amazon Payments Tech Team’s vision is to delight our customers with the best payment experience in the world! To achieve this vision, we are in search of a talented technical leader and craftsman who builds robust software that scales as well as client-facing features which are intuitive and simple to use.Our team takes a world view of payments for all of Amazon and builds highly customized and seamless payment experiences for our global customers. This focus on customer and geography requires working on different technologies and back-end platform systems in order to meet the needs of our customers. Our back-end systems are always available and guarantee that our customer’s orders are never lost and always processed even when downstream services are down. You will have a chance to understand and influence Amazon's Stack across Retail and Digital business. Our team is highly motivated and in need of a senior engineer who can take the technical reigns of the team and steer them in the direction of our vision. As a Data Engineer, you will analyze large amounts of business data, solve real world problems, and develop metrics and business cases that will enable us to continually delight our customers worldwide. You will also work with a team of Product Managers, Data Scientists, and Software Engineers to automate and scale the analysis, and to make the data more actionable to manage business at scale. You will own many large datasets, production pipelines, automate anomaly detection model, ML data models, implement new data pipelines that feed into or from critical data systems at Amazon Position Responsibilities: - Work closely with senior engineers to model, implement data pipelines that feed into or from data systems on Payments across our retail and digital business. - Own the delivery of data modelling and data pipelines. - Management and execution against project plans and delivery commitments - Assist directly and indirectly in the continual hiring and development of technical talent. - Create and execute appropriate quality plans, project plans, test strategies and processes for development activities in concert with business and project management efforts.The ideal candidate will be a leader, quick learner and be able to work independently. He/she should be able to operate in a very fast paced environment where time to hit market is super critical. The candidate will need to balance technical leadership and savvy with business judgment to make the right decisions about technology choices. We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelinesPREFERRED QUALIFICATIONS- 5+ years of data engineering experience- Knowledge of distributed systems as it pertains to data storage and computing- 5+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience

BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languageDESCRIPTIONThe Creator Tools Team owns self-service content creator tools in addition to the WW Kindle content quality standard and related tech. Our vision is to enable all content creators to prepare and publish their ideated work in a fast, easy, and low-cost manner to Kindle. We help our customers get quality right from the first read as they provide the widest selection books with unique Kindle features for our readers. We builds tools for content creators (authors, publishers, conversion houses, and eBook developers) to create, format and validate content and guard the content quality by notifying issues to the authors/publishers. The flagship products team handles are: 1) Kindle Create - Tool for authors to create, format, edit and enrich with unique Kindle features, 2) Kindle Desktop Previewer - Desktop tool to validate and improve the quality of Kindle books. Both are C++ desktop applications (PC and MAC) built using QT. 3) OPR- An online previewing tool to validate and correct content before publishing. 4)Quasar - Author/Publisher feedback and communication dashboard.We aim to provide best quality reading experience to every reader from the first read, and we do it by providing authors and publishers set of tools to create/validate their content for publishing, by automating quality checks and surfacing related issues at pre-publication and/or pre-ingestion points. Our customers are readers, content creators and KCQ (Kindle Content Quality) operations team. We are backed by ML algorithms which can run through millions of books with varied format, content, language etc to identify the top quality issues. We detect them quicker with very high precision and we either automatically fix them (based on copyright permission) or show them when they are proofing their content using our tools or we reach out to our Content creators via our Quality Dashboard and fix via them on time.As part of the team, you will invent, design and develop end-to-end features to make book creation experience simpler and high quality. The ideal SDE-2 (L5) candidate is clearly passionate about delivering experiences that delight customers and creating solutions that are robust. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable, scalable, and high performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science. This person has thrived and succeeded in fast paced environment where learning new concepts quickly is a must.Key job responsibilities- As a member of the team, you will spend your time as a hands-on engineer and a technical leader who takes ownership of business/technical problem end to end. You will play a key role in defining the architecture for software using a wide range of technologies, programming languages and systems. You will be given the freedom to explore your own ideas with the reward of seeing your code raise the bar for millions of Amazon customers worldwide, including your own family and friends.- You will interface with product manager & stakeholders to understand the business requirements. You will author detailed design covering process/data flow diagrams, key trade-offs, technology & cost considerations that you will review with your team's SDEs/Sr. SDEs as well as impacted upstream/downstream interface SDEs/Sr. SDEs to incorporate feedback resulting in well thought out high quality designs.- You will engage in design reviews within team as well as within org with aim of providing feedback to elevate the quality of designs. You will engage in various team ceremonies like code reviews, daily standup, sprint planning, backlog grooming, sprint retros, operational excellence hand-offs.- You will actively engage in operational support for your team, and ensure that the root causes of operational issues are identified and resolved. You don't settle for the status quo, and routinely identify and execute on opportunities to improve your team's operations.- We embrace the challenges of a fast paced market and evolving technologies, paving the way to high quality content available to readers from the first read. You will be encouraged to see the big picture, be innovative, and positively impact millions of customers.- Successful candidates for this position will have a background in Java, C#, or C++. Equally important to these specific skills is a candidate's ability to multi-task, adapt quickly to new development environments and changing business requirements, learn new systems, gain new skills, create reliable & maintainable code, and find creative, scalable solutions to difficult problems.- The ability to communicate clearly and concisely both written and orally is a key competency as is demonstrable skill as a self-starter. We are looking for candidates who are passionate about delivering consistently to our customers, particularly those who want to grow within a world-class engineering team.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Strong Computer Science fundamentals like problem solving, data structures and algorithms Development and debugging experience in Mac or Windows, create reliable and maintainable code Design and architecture knowledge, and familiarity with object oriented design patterns Proficiency in programming languages such as C, C++, C# and/or Java 4+ years of software development experience Communicate clearly and concisely in both written form and orally.Salary: . Date posted: 04/10/2024 09:15 AM

Job Number 24070130Job Category Sales & MarketingLocation Four Pts by Sheraton Mahabalipuram Resort & Convention Ctr, ECR-OMR Junction, ECR Rd, Chennai, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.CANDIDATE PROFILE Education and ExperienceRequired: • 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred OR • 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.CORE WORK ACTIVITIESHotel Marketing and Advertising • Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams. • Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel. • Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions. • Manages F&B media schedules and verifies prompt settlement of accounts. • Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups • Executes email marketing, and display advertising. • Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives. • Verifies all advertising for the hotel in digital channels is in alignment with brand voice.Social Media Content Management • Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites). • Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels. • Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.Public Relations and Visual Asset Management • Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM. • Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers. • Manages assigned accounts as per the media account management system. • Writes and distributes all press releases for property events, promotions, and outlets. • Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities. • Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives. • Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution. • Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s). • Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel. • Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams. • Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team. • Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.Direct Marketing and Collateral Development • Coordinates and executes Hotel and F&B printed materials. • Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner. • Assists in the production of all property, F&B display, and temporary signage in hotel public areas. • Promotes collection of competitors collateral and publicity on a monthly basis. • Manages the execution of F&B direct marketing activities. • Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).General • Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns. • Helps with the publication of hotel's newsletter(s). • Supports communications duties and functions as deemed necessary. • Assists in the liaison and execution of joint F&B promotions. • Works with eCommerce to verify the Hotel's website and related websites are updated on a regular basis. • Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy. • Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders. • Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance. • Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/21/2024 10:10 AM

Purpose & Overall Relevance for the Organization: Global Business Services (GBS) aims to provide globally unified services based on standardized and automated solutions across different functions and markets. This will enable us to drive operational efficiency, quality services, improved agility and better decision-making whilst reducing complexity and workload.Experience in Service Management organizations including support for: design, configuration,development of L and D topicsDrive the evaluation, design,development,testing and implementation of enterprise service management solution and provide input into the unified employee experience designExperience with IT platforms used within Global Business Services Key Responsibilities: Define learning solutions strategy for needs across GBS: Partner with stakeholders to arrive at the right solutions with end user perspective in mind. Demonstrate strong curiosity to understand customer and their needs to be able to consult and influence right solutions approach. End to end partnership with Learning Leads to ensure meaningful design and flawless execution. Stakeholder engagement & partnership: Build close partnerships with the GBS L&D Leads, HR Leads, Learning CoE and Externla vendors to ensure a cohesive approach to design & development Stay connected to the global learning teams to leverage solutions and also represent GBS voice into solutions design early on External vendor engagement: Evaluate need for external vendors where necessary to design best in class learning interventions. Build strategic partnerships with vendors for scalable & cost-effective solutions. Future scope of work- KM Elicit, model, maintain, and prioritize all requirements for implementation of service management solution(s) across Global Business Services Drive the evaluation, design, development, testing and implementation of enterprise service management solution and provide input into the unified employee experience design; specifically manage the development of a user friendly, Collaborate with Function leaders to ensure consistency in processes, metrics, and continuous improvement of processes. Collaborate across GBS capabilities and GBS hubs to ensure two-way communication between the function and GPO (feedback, requirements, operational needs as related to process improvement) Support process owners in change management related to launch and adoption of service management solution across GBS hubs, as well as GBS customers. Support function leaders in planning future roadmap/strategy for processes. Key Relationships: Operations Center Leads Function leaders GBS Senior leadership leaders Knowledge, Skills and Abilities : Experience: 8-12 yrs.(L&D preferably KM also) Exceptional communication skills. Proficiency in English language. Ability to work collaboratively and proactively with multi-functional and multi-cultural teams. Broad understanding of the current and emerging service management trends and developments Experience with IT platforms used within Global Business Services Experience in Service Management organizations including support for: design, configuration, development and implementation. Deep Design L&D technical & domain trainings is a must. Experience in global companies or roles is a must. Salary: . Date posted: 04/22/2024 08:10 PM