Global Account Manager Salary in Chennai - PayScale

BASIC QUALIFICATIONS- Graduate with 6+ years of experience in operations /program management, of which a minimum 2+ years in managing people.- Proficiency in written and verbal English and local language- Relevant experience in performing data analysisDESCRIPTIONDigi-Flex primarily focuses on providing highest quality content experience for digital programs across the globe. We believe high-quality content and service will help us earn the trust and loyalty of customers.As part of the Digi-Flex org support for FireTV global content business partners, FireTV Catalog Quality Operations team supports provider onboarding, catalog integration testing and manual matching to provide best in experience, for our customers. This role requires the individual to manage a team of approximately 20 associates supporting tasks related to FireTV catalog content involving fixing metadata, performing quality checks on content and performing app testing etc.Key job responsibilities- Manage stakeholder communication across different sites on operational milestones, process changes, escalations, etc.- Own program specific goals around SLA, quality and productivity.- Ensure business processes are well documented and continuously updated.- Responsible for identifying customer impacting issues, coming up with solutions and implementing them, along with business partners.- Work with product and technical teams to build and improve the tools and technology to support the process.- Define, measure and present operating metrics to ops leaders and business partners.- Manages people performance and support career progression.- Participate in hiring and mentoring to create leadership talent pipeline.Complexity of work:- Responsible for building a high-performance team that will achieve and exceed the charter and goals for the program.- Manage multiple processes and achieve program level goals, irrespective of external dependencies.- Ensure effective utilization of resources to drive high team efficiency.- Drive process improvements and meet OP targets.- Provide inputs for OPEX reviews.A day in the life- Track record of meeting and exceeding high service delivery standards- Experience in driving process excellence and productivity improvement.- Experience owning and building processes with very limited guidance.- Experience in understanding metrics, enhancing them and taking decisions based on it.- Experience in independently conducting deep dives to aid problem solving, by identifying blockers and coming up with solutions.- Identify continuous process improvement opportunities globally, reducing SLAs, and should be able to independently drive these initiatives.- Demonstrated experience working with stakeholder (program managers and business teams).We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Degree in business, management, or related field.- Operations, program and account management skills.- Individuals with a passion for movies.- Background in web search.Salary: . Date posted: 04/18/2024 10:12 PM

Job Number 24070130Job Category Sales & MarketingLocation Four Pts by Sheraton Mahabalipuram Resort & Convention Ctr, ECR-OMR Junction, ECR Rd, Chennai, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.CANDIDATE PROFILE Education and ExperienceRequired: • 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred OR • 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.CORE WORK ACTIVITIESHotel Marketing and Advertising • Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams. • Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel. • Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions. • Manages F&B media schedules and verifies prompt settlement of accounts. • Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups • Executes email marketing, and display advertising. • Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives. • Verifies all advertising for the hotel in digital channels is in alignment with brand voice.Social Media Content Management • Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites). • Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels. • Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.Public Relations and Visual Asset Management • Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM. • Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers. • Manages assigned accounts as per the media account management system. • Writes and distributes all press releases for property events, promotions, and outlets. • Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities. • Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives. • Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution. • Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s). • Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel. • Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams. • Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team. • Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.Direct Marketing and Collateral Development • Coordinates and executes Hotel and F&B printed materials. • Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner. • Assists in the production of all property, F&B display, and temporary signage in hotel public areas. • Promotes collection of competitors collateral and publicity on a monthly basis. • Manages the execution of F&B direct marketing activities. • Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).General • Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns. • Helps with the publication of hotel's newsletter(s). • Supports communications duties and functions as deemed necessary. • Assists in the liaison and execution of joint F&B promotions. • Works with eCommerce to verify the Hotel's website and related websites are updated on a regular basis. • Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy. • Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders. • Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance. • Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/21/2024 10:10 AM

Job Number 24038497Job Category Finance & AccountingLocation Fairfield by Marriott Chennai OMR, No.169, Rajiv Gandhi Salai, Chennai, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYCheck figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/22/2024 03:17 PM