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Quality Assurance Engineer- DRMP, Device Cloud Services - India
Amazon, Chennai, Tennessee
BASIC QUALIFICATIONS- 4+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience scripting or coding- Experience as QA lead on medium to large sized projectsDESCRIPTIONAmazon's Digital Platform team develops innovative new products and services like the Kindle. The digital platform teams create the backbone for supporting the customers' digital content and ownership information. We are looking for QA engineers who are passionate about the customer experience and the concept of "making customers life easy". You will have an enormous opportunity to make a large impact on the design, architecture, and implementation of cutting edge products used every day, by millions of customers.Looking for QA candidates experienced on testing applications on functional and non-functional areas [usability, security and performance] with a strong coding skills. QA Engineer would work with multiple stakeholders across functions and geographies for ensuring the quality of sync platform across array of supported devices. Quality Assurance Engineers at Amazon test cutting edge applications and products at the user level and code level, both manually and using automated tools. Our QAEs are not pure black box testers, they are able to understand software internals, debug problems using log files, and write automated tests with scripting and/or user-level automated tools. QAEs at Amazon are excellent individual contributors capable of taking up tasks from start to completion with minimal help. QAEs would be responsible for understanding the domain and the product in detail and coming up with the test strategy/planning, coming up with the test cases, driving the test case sign-off processes with the stakeholders, contributing to code level Unit tests, test execution and reporting. We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience with at least one automated test framework like Selenium or Appium- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product qualitySalary: . Date posted: 03/29/2024 10:07 PM
Recoveries Consultant
Groupon, Chennai, Any
Recoveries Consultants are the knowledge pool of the Recoveries department and report to the Recoveries Manager. They are responsible for conducting the necessary checks on all recoveries. They must be available as a contact point within the department and be fully aware of the recovery process and workflow with the ability to identify and repair flaws in the Groupon payments process. This role requires that the individual work closely with multiple departments across Groupon, as they explore and attempt to recover the financial loss to Groupon. The Recoveries Consultant must demonstrate good negotiation skills, the ability to handle difficult conversations and core decision-making skills whilst being driven to increase the department's contribution to the bottom line. DUTIES & ESSENTIAL JOB FUNCTIONS • Understand the recoveries workflow and perform the recovery of any overpayment • Be able to evaluate the type of overpayment made while reconciling a merchant/ customer account • Building interdepartmental relations for effective communication and process building • Become a contact point for the team with a sound knowledge of all processes and pending recoveries • Investigate escalated issues and cases and prepare extensive reports where necessary • Improve current processes in accordance with the department's needs • Contacting and negotiating with merchants for overpayments in relation to the recoveries process • Reporting any potential threat spotted to the revenue or processes of the company • Maintaining discretion and professionalism given the sensitive nature of the role • Cultivating relationships with multiple departments across the company to enhance the risk function • Training customer and merchant-facing departments on best practices to minimize the chances of overpayments, or increase in refunds • Holding payments and/or removing features from active status to prevent financial loss • Be available to perform additional tasks set by the Recoveries Manager on an ad hoc basis Key Skills - Must-haves2 years of professional experience.Good understanding of Excel and Google Sheets basic functions.Experience of handling negotiations.Clear communicator and able to multitask.Strong attention to detail and accuracy.Ability to work independently and prioritise tasks effectively.Nice-to-haveExperience with Salesforce and NetSuite.Experience in accounts receivable, collections, or related financial roleBeware of Fraudulent Offers We would like to bring to your notice that Groupon follows a merit-based employee recruitment practice with extensive screening steps. Groupon does not charge/accept any amount or security deposit from job seekers during the recruitment process. It was observed that there has been an increase in recruitment fraud involving scammers who post fraudulent job openings, or who contact job-seekers with fake job offers. These individuals sometimes even conduct fraudulent interviews with an attempt to obtain personal information or money from the applicants. We have also noticed that certain individuals claiming to be from the Groupon Talent Acquisition function are contacting prospective candidates pretending to represent Groupon with job offers. In case you or any candidate receives any unsolicited or fraudulent communication regarding a job offer or an interview call against payment of money, please stay alert and recognize it as a scam. We are not liable for any loss or damage incurred as a result of dealing with such entities. To prevent falling victim to the same, please visit grouponcareers.com to verify the job opening. All our genuine job openings are posted on the official Groupon careers website. Groupon's purpose is to build strong communities through thriving small businesses. To learn more about the world's largest local ecommerce marketplace, click here . You can also find out more about us in the latest Groupon news as well as learning about our DEI approach . If all of this sounds like something that's a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings, always check our official careers website at grouponcareers.com .Salary: . Date posted: 03/31/2024 10:07 PM
Data Associate, Alexa Shopping
Amazon, Chennai, Tennessee
BASIC QUALIFICATIONS- Bachelor's degree- Speak, write, and read fluently in EnglishDESCRIPTIONAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. We are seeking Data Associate for our annotation and data analysis operations team. This team plays a critical role in improving Alexa's natural language understanding leading to improved CX quality metrics and positive business impact. The Data Associate must have a passion for data, efficiency, and accuracy and will work under the direction of Operations manager and Sr.Data Associates. Specifically, the Data Associate will: • Process annotation & data analysis tasks with high efficiency and quality in a fast paced environment • Deliver on assigned SLAs and KPIs like productivity, turnaround time, quality etc • The tasks will be primarily repetitive in nature and will require the individual to make judgment-based decisions keeping in mind the guidelines provided in the SOP. • Contribute in team initiatives to improve overall process efficiency and quality We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Knowledge of Microsoft Office products and applicationsSalary: . Date posted: 04/16/2024 10:24 PM
Design & Estimation Engineer for Data Centers and Tunnel Automation (PLC Automation)
Siemens, Chennai, Any
We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need.JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE.This job is based out of Chennai, IndiaDesign & Estimation Engineer for Data Centers and Tunnel Automation (PLC Automation)About the RoleSiemens strongly believes in the value of a Digital Portfolio; hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupant's intuitive buildings which are comfortable, safe, secure and energy efficient.Smart infrastructure from Siemens intelligently connects energy systems, buildings, and industries to adapt and evolve the way we live and work. We work together with customers and partners to build an ecosystem that intuitively responds to the needs of people and helps customers to better use resources. It helps our customers to thrive, communities to progress and supports sustainable development.Join our Smart Infrastructure Regional Solutions & Services Business Unit as Estimation and Pre-Sales Engineer and help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow.Main Responsibilities We are looking for an 7 - 12 years of experienced and dedicated Estimation and Proposal Engineer for Data Centers and Tunnel Automation who is ready to make an impact.• Analyze tender requirements and define the most suitable solution [product, architecture, system] to be used according to the requirements• Design and engineer the solution down to detail to satisfy the specified project requirements• Analyze customers' requirements and project backgrounds in order to better judge on aspects of products and solutions to be used• Lead technical discussions on BMS, EPMS & FMS Solutions with Customers and Consultants• Clarify technical topics and liaise with Regional Technical Support and Factory Representatives as necessary• Ensures smooth handover of projects to Execution Team• Meet tender submission deadlines and requirementsQualifications and Skills - Digital and Solid!Bachelors (B. Tech/B.E.) in Instrumentation/Mechanical/ECE/ECE with relevant work experience of 8+ years.• Knowledge of Siemens PLC (Simatic Controller family - Standalone- S71200,S7-1500,S7 400 and design redundant System using S7-1500H/R .S7-400H) SCADA( Wincc, TIA, Desigo, Wincc OA etc., IO system(ET200 SP,ET200M,ET200MP), Network Components, Cyber security etc...• Need to have knowledge on Interfacing with Third party systems/devices thru Modbus RTU, Modbus TCP, Profinet, BACnet, etc... and also need to have knowledge on third party software integration and devices.• Capable to design data center /Automation architecture • Familiar with BMS system design and integration with third party panel• Good Knowledge of IP networking relevant to BMS and network Security• Highly motivated self-starter, capable of adapting to new and emerging technologies and products• Have successful track record of estimations of complex Data center Systems• Self-motivated flexible individual with the ability to work well within a dynamic environment• Proven communication, public speaking, and presentation skills• Excellent methodical organizational and documentation skills• Good team-worker, able to collaborate within a diverse teamWE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow.Salary: . Date posted: 04/17/2024 09:19 PM