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Customer Service Engineer Salary in Bangalore - PayScale

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Engineer Manufacturing:India Job
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About KennametalWith over 80 years as an industrial technology leader,Kennametal Inc.delivers productivity to customers through materials science, tooling and wear:resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn toKennametalto help them manufacture with precision and efficiency. Every day approximately8,700 employees are helping customers in nearly 100 countries stay competitive.Kennametalgenerated2.1 billionin revenues in fiscal 2023. Learn more atkennametal. Follow Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.Job Summary : Engineer : ManufacturingLocation : BangaloreDescribe the purpose of the jobProject Execution : CNC Machines : Assembly and Testing, Application Engineering : Job prove out and CommissioninKey Job Responsibilitiesstylemargin:bottom:11.0px::List each key responsibilities in order of importance:Will be responsible for machine testing and component prove out.:Will be responsible for machine commissioning and component prove out at Customer site.:Interface for project execution with cross functional teams : Sales, Design, SCM, Inspection, Electrical and Logistics:Ensure safety compliance at workplace:Productivity Improvements and participation in lean projects, initiativesPreferred Areas of Education, Certifications, and Skills: stylemargin:bottom:11.0px::B.E. : Mechanical, 3 to 5 years' experience in machine tool industry, preferably in VTL (Vertical Turning and Milling Machines) / SPMs Special Purpose Machines) / HMCs (Horizontal Machining Centers) / VMCs ( Vertical Machining Centers):Should have involved in machine building, installation at Customer site, Customer service, should have in depth knowledge of CNC machines, hands on programming and component prove out of components:Certifications (preferred) : in Manufacturing Process, Metal Cutting Application Engineering, Lean Manufacturing, Safety, :Skills : Technical, analyze drawings, Multi:tasking, Analytical, Soft skills : data collation and analysis, presentations
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IT Technology Services Senior Specialist : Linux Site Reliability Engineer (Pacemaker)
, bangalore, IN
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply nowWHAT YOULL DOJoin our multinational team as a seasoned Linux and Cloud Administrator responsible for providing L3/L4 expert support for all Linux OS and infrastructure:related customer issues. Youll play a crucial role in building automation solutions and enhancing our platform operations to deliver top:tier cloud services tailored for SAP Applications to enterprise customers worldwide.Key Responsibilities: :Accountable for ensuring round:the:clock availability of SAP systems operating within SAP ECS. Tasked with promptly responding to, troubleshooting, and resolving alerts and incidents occurring within the Linux OS or infrastructure layers, spanning across Azure environments. :Implement and manage high availability solutions using clustering technologies, particularly Pacemaker.:Serving as the elevated L3/L4 escalation contact for critical production issues. Adhering to change management protocols while executing service requests. Actively pursuing avenues to optimize standard operating procedures by leveraging automation techniques.:Implement automation solutions to streamline platform operations, enhancing efficiency and reliability.:Drive continuous improvement initiatives to elevate our cloud services for SAP Applications, focusing on scalability, security, and performance.:Work closely with a diverse, multinational team to ensure the delivery of world:class cloud services tailored specifically for SAP Applications to our global enterprise clientele.:Participate in designing and implementing strategies to optimize the customer experience and meet service level agreements (SLAs).WHAT YOULL BRING:7 :10 years of experience in administering Linux operating systems (Redhat / SuSe) at an advanced level, with a strong grasp of troubleshooting and resolving complex issues.:Expertise in implementing and managing high availability clustering solutions, especially Pacemaker.:Hands:on experience in administering Azure environments.:Proficiency in networking encompassing TCP/IP, IP routing, NAT, and firewalls.:Demonstrated expertise in managing network services such as DNS, LDAP, and HTTP proxies.:Strong comprehension of IT security practices, particularly in OS hardening techniques.:Proven track record in scripting languages (e.g., Shell, Perl, Python, Go, etc.) and adeptness with server automation tools like Ansible or CHEFMEET YOUR TEAMSAP Enterprise Cloud Services (ECS) Delivery is a private cloud managed services provider who offers SAP applications in the SAP Enterprise Cloud Services. Our team ECS Delivery Technical Operations is responsible for 24x7 operations of these business:critical SAP systems in the cloud.Were currently seeking a Senior Linux Site Reliability Engineer to join our multinational team. Your role will focus on supporting our cloud platform operations across various cloud environments, including Azure and SAP datacentre Youll play a key role in automating and enhancing our services to deliver world:class cloud solutions for SAP Applications to our enterprise customers worldwide.Your responsibilities will involve ensuring the smooth 24/7 operations of our cloud services. This includes troubleshooting issues, implementing architectural and operational improvements, and developing automation solutions to suppor
Senior Software Dev Engineer, Customer Experience & Business Trends
Amazon, Bangalore, Any
BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamDESCRIPTIONAre you inspired by invention? Do you like building end to end automated solutions to drive Amazon digital products improvement? Want to dive deeper about how customer experience can be measured by machine learning and computer vision technology?We are looking for a Senior Software Development Engineer to lead this exciting new innovative program in India. We build the automated products to measure the customer experience and digital products performance on the devices around the world. You will be responsible for designing, developing, testing, and deploying sophisticated engineering systems for measuring customer CX. You will collaborate closely with a team of engineers and scientists to influence our overall strategy, and define the team's roadmap. You will drive system architecture, spearhead best practices, and mentor junior engineers. You will focus on driving the next wave of innovation to measure the digital experience in terms of latency and quality. You will lead the team to expand the automation with AWS IoT, and strive for exposing the visual / audio analytic capability as self-service. You will lead the team to leverage AI and quantitative analysis to challenge conventional wisdom with hard data.Key job responsibilities- Leading the design, development, and maintenance of systems, ensuring they meet Amazon's growing scale. - Work with technical stakeholders from across the company to solve big problems, align on technical direction, and make sure our systems continue to meet their evolving needs. - Grow the junior developers on the team and set a high bar for engineering best practices.About the teamCustomer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings - for almost every business at Amazon - for every customer (E.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills and backgrounds - including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientist, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentSalary: . Date posted: 03/29/2024 10:06 PM
Service Engineer - Mangalore
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Key Responsibilities:• Perform installations, start-ups, maintenance, repairs and updates of all products within his/her area of expertise and assisting with other products under supervision• Communicating and accept all operative advices from the Customer Care Center.• Supporting the Service process and ensure optimal performance in all process activities related to within his/her area of responsibility• Escalate incidents according to the defined parameters and inform The Customer care Center on all escalation issues• Inform Regional Service Center on all escalation issues• Report any customer complaints with proper documentation to the CCC• Ensure the proper use of tool & test equipment and report the usage on any related service report.• Comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare• Maintain highest customer satisfaction, in particular within the framework of Siemens Healthcare, Customer Services• All responsibilities and jobs must be performed as cost-effectively as possible, taking profitability into account.Education Qualification & ExperienceBE/B-tech/ Diploma in Electronics/EEE/Biomedical1-3 years of experience in CT/MRSalary: . Date posted: 04/16/2024 02:25 PM
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Customer Success Manger (CSM) - ( Individual Contributor)
Boeing, Bangalore, Any
Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Overview Boeing is the world's largest aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space. Technology for today and tomorrow The Boeing India Engineering & Technology Center (BIETC) is a 3000+ diverse engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace. People-driven culture At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.At Boeing, we are inclusive, diverse, and transformative. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.Boeing Digital Aviation Solutions (DAS) is seeking a highly skilled and motivated Customer Success Manger (CSM) to join the Customer Success Team Virtually. Role can be Mid-Level, Senior or Lead.As a Customer Success Manager, you will play a crucial role in driving adoption, identifying expansion opportunities, and ensuring renewal for our Commercial Airline customers within Digital Aviation Services.You will be working across Digital Aviation Solutions (DAS) product offerings, which include:• Flight Deck Solutions: These products and services span across an Airlines Operation Control Center (OCC) and include Crew Scheduling, Flight Planning, Crew Tracking, and Operations Control.• Flight Operations: These products and services are primarily used by Pilots and Electronic Flight Bag (EFB) Administrators. Examples include EFB applications, EFB Tools, Navigation, and Charting solutions.• Tech Operations: These products and services are used across an Airlines Maintenance Department. Examples include Asset Management System, Engine Fleet Planning and Costing, and Records ManagementWe are committed to creating an inclusive and growth-oriented environment for all our team members. Join us and discover your future with Boeing.This position will be located at Delhi OR Bangalore , India. Position Responsibilities: Build strong business relationships with all key stakeholders including users and business ownersCreate a comprehensive Adoption Plan aligned with industry best practices tailored to the specific solution purchased, customer KPIs, identified value drivers, metrics to be tracked, and inputs for Customer Health ScoreMeasure customer value by correlating adoption metrics with customer KPIsMitigate churn and drive recurring revenue growthMaintain a 360-degree view of overall customer health, ongoing engagements, and issues.Foster internal partnerships with Go to Market team (e.g. Sales Directors, Technical Sellers, Services Leads, Premium Support, and Solution Consultants) for assigned accounts.Foster & drive client communications - Develop tailored, regular communication plans for assigned customers that includesRegular touchpoints with end usersTrack feature utilizationParticipate in QBR activities driven by the Services Leader & Sales DirectorPeriodic reports and updates for key executivesProactively identify & conduct expansion plays (Cross Sell, Upsell) that will provide additional value to assigned customers, referring & collaborating with sales on complex leadsParticipate in Renewal playsOffer customer/market feedback to Boeing's offer managers, services offer managers, and product managers Key Skills: Relationship Management: Builds strong relationships with both end user communities and economic buying centers they representCommunications: Demonstrates executive-level communication, consultation, and presentation skills.Results Oriented: Relentless in ensuring the customer fully adopts the DAS solution and achieves their desired business outcomeIssue Management: Proactively identifies, escalates, and resolves issues in a way that builds customer trust over timeTeam Player: Works closely with other customer-facing roles to ensure customer satisfaction and positive DAS relationshipThis position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options. This is at the hiring team's discretion and could potentially change in the future.Employer will not sponsor applicants for employment visa status. Basic Qualifications (Required Skills/Experience): A Bachelor's degree or higher is required as a BASIC QUALIFICATION3 years previous experience in a customer success role within a SaaS environmentAbility to align customers' business processes with product capabilities.Expertise in customer management, negotiation, and conflict resolution.Strong written and verbal communication skills, with the ability to tailor messages to end-users and executives. Preferred Qualifications (Desired Skills/Experience ) : 5 years previous experience in a customer success role within a SaaS environment7 years previous experience in a customer success role within a SaaS environmentPrevious experience in airline operations and a solid understanding of aviation conceptsPrevious experience in an Airline OCC, Maintenance, and/or Flight Operations environmentsExperience with TSIA concepts and best practicesExperience applying adoption and renewal methodologies to optimize the customer engagement model.Previous experience in international business and/or multi-cultural environments.Fluency in multiple languages. Typical Education & Experience: Level 3 Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 8 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD, Master+7 years' related work experience, 10 years' related work experience, etc.Level 4 Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 12 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+11 years' related work experience, Master+11 years' related work experience, 14 years' related work experience, etc.)Level 5 Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 16 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+14 years' related work experience, Master+15 years' related work experience, 18 years' related work experience, etc.) Relocation: This position does offer relocation within INDIA.Equal Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/17/2024 03:52 PM
PE CAD Engineer
, bangalore, IN
About usAt ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net:zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower:emissions technologies.We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society's evolving needs. Learn more about our What and our Why and how we can work together.ExxonMobil's affiliates in IndiaExxonMobil's affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region.ExxonMobil's affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.ExxonMobil's LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market:development activities.The Global Business Center : Technology Center provides a range of technical and business support services for ExxonMobil's operations around the globe.ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community:building programs in India. Read more about our Corporate Responsibility Framework.To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India.What role you will play in our team:If you like working in a team where people take care of each other, where people are honest with each other, where we give honest feedback and like to receive honest feedback. We may have a great job for you ExxonMobil is seeking qualified and experienced individuals to provide customer and application development in region:You would be part of ExxonMobils Product solution portfolio technology in ExxonMobil Company India Private Ltd, working out of ExxonMobils Bengaluru Research and Development Technology Center (BRDTC) in India :You would be responsible for working with multi:discipline teams to execute/establish/improve to position and develop our value solutions at customersWhat you will do:Provide technical support and maintain technical relationships with existing and prospective customers for safe and efficient product usage to support business development objectives:Resolve process and performance issues related to ExxonMobil's performance product:Translate customer/market needs into new product development opportunities and support customer validation activities:Participate and lead internal end:use sector teams to build and maintain market, end:use, and competitor knowledge as well as global customer alignment:Contribute as a member or lead of regional or global teams, typically in a virtual environment:Develop and maintain relationships with suppliers of equipment and additives used by customers in processing our resins.:Identify and pursue opportunities generated from cross functional market development teamsAbout YouSkills and Qualification:Minimum Engineering degree in Chemical/ Polymer/ Plastic/ Materials with minimum score 60 and above (equivalent CGPA ):Minimum 3 years' experience in Polymer Industry with polymer material manufacturer, Polyolefins packaging company, Polymer technology service providers:Interests to build technology depth and ex