Online Product Manager Salary in Bangalore - PayScale

Department :Commercial and Corporate affairsDo you want to work for an organization that has a strong purpose towards driving change to defeat diabetes and other serious chronic diseases such as obesity, rare blood and rare endocrine diseases? If so, you could be the right person to join our Commercial and Corporate Affairs team as a Global Marketing Manager with Diabetes therapy area. Join us for a life:changing career.About the departmentThe Commercial and Corporate Affairs : GBS unit is responsible for driving deliverables for multiple Corporate Vice President (CVP) areas within Commercial and Corporate Affairs, including Insulin, GLP:1 and Obesity, and other serious Chronic diseases marketing, Market access, Commercial Planning, sustainability and Commercial Operations. The PositionThe primary role of this position is to drive commercial strategy and performance for Commercial Diabetes team lead, the team and work towards ensuring success of the responsible product portfolio by driving relevant projects, being responsible for marketing deliverables according to the plan and to manage complex core processes in marketing for assigned tasks such as budget planning, approval, etc. Commercial Diabetes team is responsible for driving insights, commercial strategies, collaterals, Therapy Area development, Lifecycle management, Launch planning and develop future proof strategies for upcoming launches. This role requires strong leadership and ability to collaborate across organisational boundaries i.e. HQ, Business Areas and affiliates.:Contribute towards development of commercial strategy, required communication collaterals and campaigns.:Ensure continuous innovation and optimize productivity by integrating and developing new tools and bringing external perspective thereby ensuring it's well integrated with Commercial Diabetes area approach.:Build newer capabilities to ensure organization achieves strategic objectives in Commercial Diabetes area.:Continue developing strong people management/leadership capabilities within the team and drive excellence in Quality and Execution.Qualifications:Master's degree or above in relevant area:10+ years of experience in pharmaceutical marketing and sales, project management:People management experience is must exhibiting the following competencies:stylelist:style:type:circle::Marketing strategy formulation and implementation:Launch Excellence:Leadership:Planning and organisation:Strong communication and interpersonal skills:Strong analytical skills : ability to make data driven and fact:based decisions.:Quality mind:set.:Proven track record working in global and/or regional environment preferred.:Diabetes therapy understanding and experience is preferred.Working at Novo NordiskAt Novo Nordisk, your skills, dedication and ambition help us change lives for the better. In exchange, we offer you an opportunity to work with extraordinary talent and benefit from a range of possibilities for professional and personal development. We create value by putting patients first. Working here is not just a way to make a living, but a way to make a difference.ContactTo submit your application, please upload your CV online (click on Apply and follow the instructions).Deadline14th April 2024..We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life ch

BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience defining program requirements and using data and metrics to determine improvementsDESCRIPTIONAbout Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.The Retail Business Services (RBS) organization is an integral part of Amazon online product lifecycle. The team is designed to ensure Amazon remains competitive in the online retail space with the best product information. The team's primary role is to create and enhance retail Amazon online catalog, fix products, fulfillment and post buying related defects, improve the selling partner experience and boost store operations efficiency by driving down cost of operations.Key job responsibilitiesAs a Program Manager you will:• Develop end-to-end business strategy, customer experience & offering for expansions• Drive execution of business process improvement and business growth opportunities across multiple global teams and product lines, working closely with business, operations and technical teams• Identify areas of automation and write the business and functional requirements and then program manage the automation programs interacting with business, operations and technical teams• Define, measure and present metrics and reports to leadership teams• Effectively engage with customers to manage and resolve issues• Troubleshoot and drive resolutions with Product teamsWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of driving end to end delivery, and communicating results to senior leadership experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQLSalary: . Date posted: 04/02/2024 10:16 PM

We are looking for a " Associate Marketing Manager "for one of our esteemed Clients for BangaloreLocation.RESPONSIBILITIES:Spend time on website, play and get a first:hand understanding of how the website works.Study market research data to build a broad understanding of a typical rummy player.Analyze funnel data and understand the player movement on the website.Analyze conversion data and identify pain drop:off points and accordingly build an action planThink of creative concepts to convert and engage users.Marketing Execution:Understand acquisition, conversion, and revenue and retention strategy.Support in preparing and executing monthly marketing calendar for various campaigns.Work with agencies to manage retention campaigns and hit monthly retention and revenue targets.Perform extensive campaign analysis daily, weekly, monthly to find growth opportunities1. Perform creative analysis2. Funnel analysisTake Full ownership for execution of various campaigns on revenue and retention.1. Work with creative designers / web designers to ensure timely execution ofcampaigns.2. Manage and own project timelines, creative quality, and content effectiveness.3. Work with agency to co:ordinate the campaign content, creative delivery.Create/Work within the reporting framework to analyze effectiveness of all campaigns.Engage in data analysis to improve and refine campaign performance.REQUIREMENT:B:Tech / M:Tech / Economics UG/PG / Statistics US/PG / MBA Marketing/Finance from a very well reputed college and a hunger for learning and implementing marketing.Excellent academic record, strong logical and analytical skills.2 : 3 years of experience in marketing, research, operations (preferably online).Should have experience with at least two of organizing promotional events, running new customer communication programs or running customer retention programs (preferably for aMobile Product or a Mobile website)Ability to work with data and uncover insights into consumer mindset.Out of the box thinker and innovator.Excellent communication (oral and written) and analytical skills.

We are looking for a " Product Management "for one of our esteemed Clients for BangaloreLocation.RESPONSIBILITIES:Design, manage, and execute on the vision for key software products and services across multiple platforms.Identify immediate and/or upcoming user needs, then work with the team to develop a product plan that addresses them.Strategically evolve and grow existing products and services to constantly deliver a better user experience.Gather product requirements, user flows, and documentation for projects in development.Prioritize features and tasks for the product using internal tools, tracking and reviewing the product direction and current work frequently.Manage collaboration and communication with other teams, both internal and external, to ensure teams have what they need and can work efficiently.REQUIREMENT :5+ year's product management experience in the software industry.Experience in launching consumer facing online/mobile products/services.Experience working on agile teams.Excellent customer experience intuition. You obsess about customers and have the demonstrated ability to translate customer needs into innovative and detailedproduct requirements.High bias for action. One of your favorite things to do as a product manager to launch, learn and iterate.Proven ability to make smart features (customer experience) versus time to market trade offs. You have experience using data and metrics to back up assumptions and assertions of business valueHigh attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.Proven ability to understand and solve complex business problems, leveraging your strong analytical skills and ability to dive deep, to create effective strategiesTechnical fluency. You understand how your products get built and can use that knowledge to work with your engineering partners to make smart decisions.Strong collaboration skills, with a proven ability to work across functions and influence senior leaders.Prior experience launching a new product or business from start to finish.

We are looking for a " Product Manager "for one of our esteemed Clients for BangaloreLocation.RESPONSIBILITIES:Assist in developing product strategy and roadmap for products. The product roadmap is created by analyzing and prioritizing projects/features, determining the product design and development effort and negotiating the launch time frames with development teams.Create functional and UI specifications/design documents, business cases and wire frames, conduct reviews with requester groups and development teamsInterface with all relevant stakeholders to drive timely, seamless and successful roll outs/launches.Own, track and improve key product metrics and monitor those metrics closely.Collate and analyze key daily/weekly/monthly data on performance of features and report key findings.Provide recommendations based on in:depth data analysis and clearly outline its impact on key product metrics.REQUIREMENT:2+ years of product management experience for B2C online products which involve frequent repeat usage like social games, online shopping, online booking, etc.Prior experience in game development preferred.Exceptional data analysis skills.Must have good understanding of game design concepts and principles.Sound knowledge and understanding of mobile and social games market.Proven ability to create business cases, detailed functional specifications/design documents and wire frames, with an excellent track record of developing and launching online products.Proficient in user experience design including usability and interaction design.Ability to work in a fast:paced cross:functional team environment is a must.Very hands:on and keen eye for detail, with the ability to present business and technical issues, ideas, and recommendations clearly in verbal, written and presentation formats.Positive, pro:active attitude with a will to deliver quickly, adhering to tight deadlines and excellent analytical skills to analyze and fix problems quickly.Strong passion for games.

We are looking for a "QA Manager"for one of our esteemed Clients forBangalore Location.RESPONSIBILITIES:Lead a team to test multiple components and meet testing demand for a growing company.Ensure highest quality product delivery and define metrics to measure progress for the team.Explore the latest and greatest that can be used to implement and improve the objectives.Collaborate with business teams to understand product vision and requirements.Have full knowledge of all the components and their role in the entire system. Use this knowledge todevelop QA road map that fits organization strategy.Provide hands:on technical guidance to the team.Excellent communication and influence skills.REQUIREMENT:10+ years of experience in Software Testing and 4+ years of experience in leading a team.BE/B. Tech. or MCA from a reputed University, AND significant recent experience in product development companies.Must have strong background in test automation.Must have strong knowledge of API testing and performance/stress/non:functional testing.Must have good experience with Java programming language.Should have good knowledge in Agile Methodologies, along with conventional SDLC'sShould have experience in testing on desktop browser.Good to have experience on mobile browser and native applications.Experience in Test Scripting, Execution and Reporting according to the requirements.

BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planningDESCRIPTIONAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.This role will be a part of the Central Shopping Experience team, which strives to help our customers discover earth's largest selection faster, better and easier.We are looking for a Senior Product Manager-Tech to lead the Discovery charter. The key responsibilities include partnering with key stakeholders across business & technology teams to formulate, prioritize and execute the product roadmap. The role is also expected to influence global partner teams to innovate for emerging customers.The ideal candidate for this position comes with strong product management experience, is customer obsessed, data driven and is able to operate with minimal supervision. They should have strong problem solving skills, be able to influence partner teams and juggle multiple tasks with competing deadlines.Key job responsibilities* Roadmap Management: Define high quality product roadmap based on business strategy and voice of customer. Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap. * Create buy-in for the product roadmap with internal and external stakeholders.* Requirements Definition: Partner with UX design team to develop high quality requirements and manage the scope of each product launch to deliver key capabilities on time.* Product Roll-out: Create and execute go-to-market plans for new products and features. Work closely with product engineering to develop product(s) and go-to-market teams (marketing) to drive adoption. * Define and monitor key performance metrics to ensure performance, and continually optimize operational efficiencies.* Be comfortable with hands-on, day-to-day problem solving, implementing quick and effective action plans to meet short term priorities. Equally comfortable in generating a 3-year strategic vision.* Prepare and present business reviews to senior managementWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience in building and driving adoption of new toolsSalary: . Date posted: 04/10/2024 09:17 AM

BASIC QUALIFICATIONS• Min 2 years of experience working on identity verification/ fraud detection processes • Prior experience in manufacturing, transportation, customer service, and/or distribution environments• Min 5 years of overall experience out of which over 3 years of experience in leading an operational organization in a global environment, responsible for an overall team of 15+ employees• Bachelor's Degree from an accredited university or equivalent• Should be flexible to adapt to a 24 x 7 operating environment• Ability to pull data from databases (using Excel, Access, SQL and/or other data management systems) • Well-versed with written and verbal communication skills both remotely and face to face• Evidence of success in operational management, operational enhancement and operational change• Coaching and leadership skills including evidence of successful succession planning models.• 3 years+ people and performance management experienceDESCRIPTIONAs a Risk Manager of the Driver Identity Verification team, you will be responsible for providing the overall management for a team of employees and direct leadership to the investigation team, overseeing and developing employee performance and process improvement activities. This team conducts risk reviews on drivers with investigatory resources and tools to validate identity. The group has responsibility for taking appropriate actions on or accounts to protect Amazon from risk of account takeover and to prevent /mitigate fraud. The team aims and works towards zero fraud, zero account takeovers, zero false positives, and zero scams of any kind. The team seeks the best possible trade-off between customer experience and risk related losses, and when they have to make difficult choices, they will err towards the customer experience.You will be responsible for building and maintaining SOP's, implementing, managing and reporting through Metrics, Service Level Agreements and Key Performance Indicators through Strategic Leadership and Vision, Daily Operational Management and Continuous Process improvements. You will be responsible for building operational cadences and review mechanisms to enable the team to achieve performance standards. You will have a strong voice in the forecasting accuracy of investigations, the necessary staffing requirements to achieve SLAs, and in ensuring all coaching, training needs are met. You will be a functional Operations owner, who works closely with the global program owners to design and deploy business strategies for enhanced Customer experience, including SLAs, First Contact Resolution, feedback on policies and decision quality and overall tools enhancements.Key job responsibilities• Manage a team of investigators• Provide data analysis & conduct investigations (as needed)• Pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed• Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends• Identify and eliminate root causes of defects in order to drive efficiency in Amazon's transportation operations• Understand the business impact of the trends and make decisions that make sense based on available data• Knowledge to systematically escalate problems or variance in the information and data to the relevant owners and teams• Work within various time constraints to meet critical business needs, while measuring and identifying activities performed• Written and verbal communication experience, as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum• The right individual will have solid business judgment, effectively communicate team goals, and drive a fast-paced organization to deliver results with a focused and pragmatic approach to the business• Achieve operational excellence and drive process improvements• Develop employees and their skill sets to expand the team capabilities • Manage and execute for defined metrics and quality, maintain clear metrics on our investigation handling volumes, performance, and decision quality• Possess superior analytical abilities and judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment• The manager's success will be measured by their ability to drive operational efficiencies across all processing areas whilst improving internal and external customer experience.Person should be willing to work in rotational shiftsAbout the teamIt's no secret that Amazon relies on its technology to deliver millions of packages every day to its customers - on time, with low cost. The Middle Mile Transportation Technology organization, builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast growing business and our technical journey has only started. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Amazon Fresh groceries, ultra-fast Prime Now deliveries of big-screen TV's, increasingly complex transportation network, and growing number of shipments worldwide, we see a brand new opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, optimization techniques, and operate high volume, low latency, and high availability services.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience in Lean and Six Sigma- Data management & data quality control experience with experience pulling and analyzing large sets of data- Knowledge using data to drive root cause elimination and process improvement- Knowledge in data and experience spotting the trends and fixing gaps- Experience in building Quick Site dashboardSalary: . Date posted: 04/18/2024 10:18 PM

BASIC QUALIFICATIONS- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information- 8 or more years of experience leading an operational organization in a global environment, responsible for an overall team of 50+ employees- Should be manager's manager- Well-versed with written and verbal communication skills both remotely and face to face- Evidence of success in operational management, operational enhancement and operational change- Experience of managing and developing two levels of management along with their direct reports.- Coaching and leadership skills including evidence of successful succession planning models.- 6 years+ people and performance management experience- A proven track record of implementing, delivering large projects and communicating effectivelyDESCRIPTIONAs the Risk Manager of the Relay Account Investigation team, you will be responsible for providing the overall management for a team of employees and direct leadership to the investigation team, overseeing and developing employee performance and process improvement activities. This team conducts risk reviews on accounts with investigatory resources and tools to validate identity. The group has responsibility for taking appropriate actions on or accounts to protect Amazon from risk of account takeover and to prevent /mitigate fraud. The team aims and works towards zero fraud, zero account takeovers, zero false positives, and zero scams of any kind. The team seeks the best possible trade-off between customer experience and risk related losses, and when they have to make difficult choices, they will err towards the customer experience. You will be responsible for building and maintaining SOP's, implementing, managing and reporting through Metrics, Service Level Agreements and Key Performance Indicators through Strategic Leadership and Vision, Daily Operational Management and Continuous Process improvements. You will be responsible for building operational cadences and review mechanisms to enable the team to achieve performance standards. You will have a strong voice in the forecasting accuracy of investigations, the necessary staffing requirements to achieve SLAs, and in ensuring all coaching, training needs are met. You will be a functional Operations owner, who works closely with the global program owners to design and deploy business strategies for enhanced Customer experience, including SLAs, First Contact Resolution, feedback on policies and decision quality and overall tools enhancements. You will be working in a fast-paced environment where every day brings unique new challenges and new opportunities. As new use cases emerge, you must quickly adjust, onboard and train employees to take on new processes. You must ensure that SOPs, work processes and trainings meet standards and then ensure a successful ramp and execution. As SOP's/ Policies evolve, due to addition of new stores and changing regulations, and new enforcements are added, you will be required to deploy innovative mechanisms to accommodate new complexities, risks and makes adjustments in the operating environment for consistent delivery. You should have excellent business and communication skills and be able to work with senior management globally, site peers and worldwide business stakeholders. You will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-moving set of priorities, competitive pressures, and operational initiatives. You will partner closely with machine learning, product, technology, and program teams to define and build innovative and delightful experiences for drivers and customers. You must be highly analytical, able to work extremely effectively in a matrix organization, and have the ability to break complex problems down into steps that drive product development at Amazon speed. You will set the tempo for defect reduction through continuous improvement and drive accountability across multiple business units in order to deliver large scale high visibility/ high impact projects. You will lead by example to be just as passionate about operational performance and predictability as you will be about all other aspects of customer experience. You will be required to build a strong culture within the teams driving towards excellence in execution (Deliver Results) and Employee Success/Employee Experience. You must demonstrate the ability to hire and develop strong leaders, have a genuine passion for people, and coaches them to deliver exceptional levels of performance. You must demonstrate the commitment to DEI through building a culture of inclusivity, ensuring equity in our people processes and hire a diverse team of employees. Key job responsibilities• Manage a team of risk managers and investigators • The right individual will have solid business judgment, effectively communicate team goals, and drive a fast-paced organization to deliver results with a focused and pragmatic approach to the business • Achieve operational excellence and drive process improvements • Play a critical role in building management depth by providing guidance and mentorship to all levels of leadership, as well as serving as an outstanding role model • Develop employees and their skill sets to expand the team capabilities and provide growth opportunities for future Amazon leaders including succession planning. Act as proponent for DEI • Manage and execute for defined metrics and quality, maintain clear metrics on our investigation handling volumes, performance, and decision quality • Possess superior analytical abilities and judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment • The manager's success will be measured by their ability to drive operational efficiencies across all processing areas whilst improving internal and external customer experience • Keys to success in this role include exceptional leadership, analytical, managerial, interpersonal, and project management skills. This role blends operations and program managementAbout the teamIt's no secret that Amazon relies on its technology to deliver millions of packages every day to its customers - on time, with low cost. The Middle Mile Transportation Technology organization, builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast-growing business and our technical journey has only started. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Amazon Fresh groceries, ultra-fast Prime Now deliveries of big-screen TV's, increasingly complex transportation network, and growing number of shipments worldwide, we see a brand-new opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, optimization techniques, and operate high volume, low latency, and high availability services. We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience- Professional auditing qualification, or similar risk or compliance credentials- Experience with SQL and Excel- Proven experience across the domain of Risk Management, Fraud Management & Operations.- Proven track record of driving change and innovation.- Proven ability to understand and manage complex systems.- Strong ability to source and analyze data to drive business strategies and decisions.- Should be highly data driven.Salary: . Date posted: 04/20/2024 09:01 AM

BASIC QUALIFICATIONS- 2+ years of sales or account management experience- 2+ years of digital advertising and client facing roles experience- Experience with Excel- Experience analyzing data and best practices to assess performance driversDESCRIPTIONValue Added Services, India: The vision for Value Added Services (VAS) is to transform how India buys products online by offering them value-adding services throughout the product life-cycle. VAS launched in Mar 2017 with appliance installations and mobile after sales support for devices bought on Amazon. Today, we are focused on building a 5* rated service at scale across service categories and cities. We aim to do this by leveraging skilled experts to support customers across product life-cycle to: (a) Make a new purchase decision [Pre-Purchase Service], (b) Get started with a newly bought product [Ready to Use Services], (c) Solve issues with a newly purchased product [Return Services], (d) Get continuous support during the life of the product [Repair Services & Extended Warranties], (e) Extract maximum end-of-life values of a used product [Exchange Services].As an Account Manager, you will have end-to-end responsibility of managing, building and enhancing customer experience through our current service network. The role will require you to run daily fulfilment with a long-term vision of improving the service quality. The role will require close partnership with a cross-functional set of stakeholders such as Product category teams, Trans teams, Service providers, Service Product, Service Fulfillment, Service excellence, Business Finance and Brands, to deliver a 5-star-rated services.Key job responsibilities• Own end-to-end responsibility of providing 5-star Rated Ready to Use Service on platform through Amazon Managed Supply• Identify defects that lead to poor service experience for customers, design metrics to capture these defects, understand their relative importance, and establish prioritization based on customer impact• Root cause defects to understand underlying causes, and design inputs to address root causes for these defects• Based on insights into performance and relative prioritization of defects publish a corrective action plan at the right frequency with service partners• Create a playbook for triggering different workflows that help dive & save customers, safeguard the next 7 days performance and implement long-term fixes to avoid these defects in the future• Define and own success metrics for the programWe are seeking a business leader with a broad skill-set which demonstrates analytical horsepower, vendor management skills, excellent business judgment, strong negotiation skills, deep curiosity to uncover how things work, and a passion for building a world class shopping experience through services for our customers. The successful candidate for this high impact role will be a self-starter with a passion for problem-solving, have proven data analysis skills, have strong relationship management skills, demonstrate great "voice" and content creation skills, show strong ownership and commitment, have proven leadership experience in managing projects, and bring relevant insights in marketing and merchandising.We are open to hiring candidates to work out of one of the following locations:Bangalore, IND | Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience analyzing key open issues and resolution metrics for each of the managed accounts- Experience in relationship management within technology, start-ups, or SaaS PlatformsSalary: . Date posted: 04/22/2024 10:51 PM