Health and Safety Manager Salary in Bangalore - PayScale

BASIC QUALIFICATIONS• Bachelors degree in a Computer Science related field or related experience • 2+ years of experience in a Trust and Safety or similar environment working with issues related to online abuse. • Understanding of Internet security concepts and vulnerabilities. • Demonstrated success in resolving complex technical escalations and cause of error post mortem creation • Customer handling, conflict resolution, and problem-solving skills; focus on quality in customer experience • Proficient in MS Office suite including Word, Outlook, and ExcelDESCRIPTIONAWS Trust & Safety Abuse Investigation & Prevention Team is a global team that focuses on scenarios where AWS hosted resources negatively impact third party on the Internet. The team is key in maintaining the reputation of AWS's IP space. The team vets potential abuse issues and contacts AWS customers in order to put a stop to these harmful acts. Abuse Investigation & Prevention acts as the first line of defense for AWS by analyzing trends and reporting findings to AWS service teams as needed. The team devotes their time and attention to helping identify impactful customer scenarios such as these. They classify incoming reports of abuse while exercising sound judgment in the decisions they make. Team members display strong technical skills while providing complex AWS account support to our customers and other AWS teams.Our environment is fast-paced and requires someone who is flexible, biased for action, detail-oriented, holds high personal standards, and is comfortable tracking multiple threads across many teams. This is an inherently cross-functional role that requires close collaboration with multiple teams across the organization to develop scalable and sustainable solutions.As an AWS Trust and Safety Specialist I, you'll engage with complex customers, providing SME (Subject Matter Expert) advice, escalation support and deep dive analysis. You will use your expertise to identify continuous improvement opportunities, program manage Enterprise offerings, and leverage the Voice of the Customer to drive global strategic solutions. You will tackle the most impactful issues to drive scalable and long-term solutions that protect and mitigate abuse. You will facilitate cross functional stakeholder meetings with AWS Enterprise teams including Technical Account Managers (TAM's), Sales, and Solution Architects. As one of the most technically proficient members of the team, you will also act in a mentor capacity whenever possible helping to ensure the continued growth and success of the AWS Trust and Safety team.Key job responsibilities• You will work with internal and external stakeholders to investigate, identify root-causes of operational issues and process inefficiencies for AWS• Investigate escalated abuse issues, and deep dive to identify the root cause of the problem. You will occasionally work under high pressure in arising situations to identify a problem, develop a solution, and provide expertise on behalf of T&S for internal and external stakeholders• Help to influence leadership decisions regarding company policy, emerging trends and detection and response policies across customer segments for abuse issues• Drive high-impact and highly cross-functional initiatives while simultaneously tracking a set of smaller projects• Drive project facilitation and goal setting for T&S improvement programs• Evolve the team and mentor T&S to effectively mitigate large scale abuse events• Ability to work weekends and/or evenings as needed• Lead incident/problem reviews and ad hoc analyses to identify gaps and influence system and process improvements• Work to become a subject matter expert regarding all types of abuse outlined in the AWS Acceptable Use Policy (https://aws.amazon.com/aup/)• Own escalated AWS customer issues• Quickly assess customer issues in order to provide accurate support• Act as a high-judgement decision maker for escalated situations where there may be no established SOP• Work with AWS service teams, account managers, and customers to ensure a consistent and high-quality level of support• Assume responsibility for developing detailed knowledge about AWS specific services and then using that knowledge to identify training gaps• Investigate the details of abuse reports and develop processes and responses to help resolve the issue• Be able to work independently, while knowing how/when to handle or escalate critical customer issues• Act as the Voice of the Customer by reporting and acting on observed areas for improvement while actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience• Assist with customer communications and support during AWS critical events• Manage queues effectively by working and moving cases/tickets to relevant departments and providing required follow-up• Maintain acceptable performance metrics such as quality, productivity, first contact resolution, and attendance• Drive projects that improve support-related functions and processes• Provides leadership and security teams with feedback on policies, procedures and tools that need improvement or creationAbout the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS• Excellent oral and written communication skills • Strong technical support ability and aptitude regarding Abuse/Security practices • Must be willing and able to participate in an on-call rotation for emergent abuse-related situations. • Exceptionally strong customer handling, conflict resolution, and problem-solving skills; focus on quality in customer experience • Strong fluency with Web Technologies and the Internet • Working knowledge of networking technologies including DNS, TCP/IP, SSL, DHCP and Load Balancing • SQL and/or other relational database experience • Knowledge of both Windows and Linux/Unix OS• Experience with Amazon Web Services products and features or Cloud Computing technologiesSalary: . Date posted: 04/04/2024 09:30 AM

BASIC QUALIFICATIONS- Bachelor's degree in safety, environmental, or equivalent- 5+ years of increasing responsibilities in EHS or environmental programs in manufacturing, production, or service operations experienceDESCRIPTION The Regional Workplace Health and Safety (WHS) Manager will be responsible for partnering with a regional operations team in 50 plus Amazon Distribution Centres to execute company WHS policies and ensure compliance to all applicable local and regional regulations. They will also be responsible to provide safety program level guidance to 3P Partners running Last mile operations for Amazon through various service level agreements. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates.The Regional WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and safety data analysis.The Regional WHS Manager must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. This individual must instruct and train Operations Leaders in company WHS policies and assist the regional teams in incorporating our WHS standards at their site.They will be required to identify best practices from other Business Units and Geos and incorporate these, best practices into our standards to continuously improve company WHS policies.The Regional WHS Manager will be required to be a subject matter expert and possess excellent WHS program and relevant safety, environmental and ergonomic knowledge and demonstrates this expertise when working with Operations.The Regional WHS Manager will be responsible to lead a team of WHS Managers and officers in their region. This individual must create and execute leadership development plans for their WHS Managers and WHS Associates on their team. They must communicate WHS team expectations and give frequent and appropriate feedback to their WHS teams and ensure they are executing to the core competencies of an Amazon WHS professional. This individual must also demonstrate the ability to judge and assess WHS talent and select appropriate bench strength to current and future business needs.Key job responsibilities• Provide expertise on local/regional regulations and company policy. • Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies. • Measure the regions and sites' performance against published requirements in WHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. • Ensure WHS recordkeeping and data integrity and provides Operations with accurate reporting and metrics to support business WHS initiatives. • Analyze WHS metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest. • Analyze Self, external and internal audit results and develop and implement solutions to eliminate exposure to these risks and prevent injury at other buildings• Audit recordkeeping practices and Global WHS Database entries to ensure compliance to global WHS standards and local regulations. • Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent. • Manage and mentor the WHS Officers and Managers in assigned region• Spend at least 3 days a week at Amazon Distribution centres and seek input from WHS teams, Associates and leaders on WHS program improvement opportunities. Ensure open communication on status of progress and resolution against these suggestions. • Lead Musculoskeletal injury reduction efforts by performing targeted Kaizens in partnership with the Ergo and Operations teams based on the risks identified in each task (force, repetition, and awkward postures). • Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training. • Review for effectiveness the deployed WHS tools and revise to ensure continual improvement. • Partner with corporate and other regional field WHS personnel to leverage global WHS and environmental best practices into INAMZLWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience implementing lean principles and process improvement in an operational environment- Experience in a distribution center or manufacturing EHS with mix of exempt and non-exempt employees at a site of at least 250 peopleSalary: . Date posted: 04/14/2024 08:35 AM

BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Bachelor's degree in computer science or equivalentDESCRIPTION At Amazon, the Leadership Principle "Strive to be Earth's Best Employer" challenges us to create a safer, more productive, higher-performing, diverse, and just work environment. It reinforces the operating principle that nothing is more important than the safety and well-being of our global workforce. At Workplace Health and Safety (WHS), we strive to achieve this every day. We understand that people are at the center of safety, and we invest in talent that shares our passion for improving the safety of our global workforce. The WHS Tech team works on technology solutions such as sensor-based Internet of Things (IoT) solutions, web applications in native AWS, Large-Language-Model (LLM) based applications, and Computer Vision applications to enhance the safety of the global Operations workforce. If creating industry-first products and solutions interests you, then this is the team for you!We are seeking smart, passionate engineers to own and manage these strategic initiatives. The ideal candidate is a self-starter, comfortable with ambiguity, and will move quickly with a high degree of ownership. As a member of this team, you will have opportunities to work on a wide array of technologies and build scalable, reliable products for the global network. You will build on top of Amazon's extensive development infrastructure, leverage internal tools and community to learn and grow your technical skills, and drive impact on critical outcomes that are important to Amazon.Key job responsibilities1. Lead the entire product lifecycle, including design, implementation, testing, release, and maintenance of highly scalable distributed software systems.2. Identify and enhance team processes and best practices, influence technical direction, drive operational excellence, and maintain quality standards for team deliverables. 3. Collaborate closely with Product Managers, Technical Program Managers, and cross-functional engineering teams to deliver new product features.4. Mentor and develop junior engineers, demonstrating best development practices and providing constructive feedback.5. Possess strong written and verbal communication skills.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 5+ years of non-internship professional software development experience- Master's degree in computer science or equivalent- Experience in IoT solutions, machine learning, statistics or natural language processing.Salary: . Date posted: 04/16/2024 09:11 AM

BASIC QUALIFICATIONS- Bachelor's degree in any discipline- 2+ years of professional work experience in data-driven business operations processes- Strong written and verbal communication skills and ability to present in a clear and concise manner to all levels within the enterprise- Advanced skills in MS Excel, working with large and complex datasets- Basics understanding and experience in programming languages - QuickSight, MySQL- Experience gathering business requirements and developing dashboards to surface meaningful key performance indicators and actionable business intelligence to cross functional stakeholders- Ability to think clearly, analyze quantitatively, problem-solve, propose safety interventionsDESCRIPTIONAt Amazon, we're working to be the most customer-centric company on Earth. To get there, we need talented, bright, and data driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.Within Amazon's Workplace Health & Safety team, 'The Employee Safety Experience (ESE)' team is seeking an analytical and detail-oriented candidate. This is an exciting opportunity to join a team in a huge growth area for Amazon. The vision of this team is to build an Amazon safety experience that is responsive to our employees needs and actionable by our leaders. One of the vertical of ESE is 'The Experience Strategy and Insights' team with focus on Machine Learning tools and Data Analytics to build insights from the data lakes.As part of the team, the senior associate will analyze injury and wellness information, troubleshoot information issues, and communicate their findings along with proposed solutions effectively across different teams within ESE. An ideal candidate is one who enjoys handling quantitative and qualitative information, is comfortable conducting statistical analysis to validate their assumptions and hypotheses, assist in proposing safety interventions, can quickly learn both complex and complicated systems, and will take pride in organizing and communicating their work.Organization skills - demonstrated ability to work independently or with minimum guidance to conduct information-based investigations, has self-discipline, is diligent and can manage time appropriately. Communication skills - ability to communicate (written and spoken). Demonstrated ability to communicate complex technical problems and associated solution recommendations in simple stories. Responsibilities include, but are not limited to: • Partner with multiple program managers to effectively collaborate on the creation of processes with the aid of technical and business team members• Focus on deep-dives, creating dashboards, working with cross functional teams to develop and track metrics• Address inquiries and concerns from vendors and ensure vendors know the business needs/logic• Working within time constraints to meet business critical needs (often managing multiple, time-sensitive and high priority initiatives simultaneously)• Monitor the key performance indicators and performance of the improvement initiatives• Ability to harness information and perform adhoc reporting and analysis with guidance• Deep dive into massive data sets to answer key business questions• Document processes & regularly update existing standard operating procedures• Review & suggest business changes required to the team based on input from stakeholders• Handle various sets of daily, weekly and monthly business reports • Onboard new processes/metrics if required as per the business needs • Continual, tactical communication with stakeholdersI. Skills • Excellent written and oral communication skills• MS Excel proficiency - advanced excel, functions, conditional formatting, visual basic macros • Basics of programming languages - QuickSight, MySQL • Strong analytical & interpersonal skills • Excellent listening skills • Excellent data accuracy skills, eye for detail, and commitment to meet deadlinesII. Critical Qualities / Characteristics • Able to maintain high pace of implementation and consistency in performance • Willingness to take on initiatives and additional responsibilities • Creative and analytical problem solver with passion for process improvementIII. Ability to • Multi task in a fast-paced environment • Operate on the team with speed and accuracy necessary to meet Amazon standards • Handle ambiguous situations, maintain composure, and communicate clearly with both internal and external stakeholders IV. Operations • Identify areas of escalation and dive deep to recommend and implement corrective actions • Flag any updates received from stakeholders on process to Team Lead/Manager • Be part of team calls to raise challenges, lead, and document conference discussions • Understand the processes across teams and be able work towards improving the sameKey job responsibilitiesResponsibilities include, but are not limited to: • Partner with multiple program managers to effectively collaborate on the creation of processes with the aid of technical and business team members• Focus on deep-dives, creating dashboards, working with cross functional teams to develop and track metrics• Address inquiries and concerns from vendors and ensure vendors know the business needs/logic• Working within time constraints to meet business critical needs (often managing multiple, time-sensitive and high priority initiatives simultaneously)• Monitor the key performance indicators and performance of the improvement initiatives• Ability to harness information and perform adhoc reporting and analysis with guidance• Deep dive into massive data sets to answer key business questions• Document processes & regularly update existing standard operating procedures• Review & suggest business changes required to the team based on input from stakeholders• Handle various sets of daily, weekly and monthly business reports • Onboard new processes/metrics if required as per the business needs • Continual, tactical communication with stakeholdersWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Business Analytics Certification- Demonstrated ability to effectively balance/prioritize issues.- Lean Six Sigma Green Belt- Strong relationship building/networking/interpersonal skills- Advanced ability to draw insights from data and clearly communicate them to the stakeholders and senior management as required.- Be self-driven, and show ability to deliver on ambiguous projects with incomplete dataSalary: . Date posted: 04/16/2024 09:07 AM

BASIC QUALIFICATIONS• Physician with successful completion of MD degree and post-graduate training in internal medicine, emergency medicine, pediatrics or obstetrics and gynecology. Other medical or surgical specialties will be considered.• 8+ years of post-graduate clinical experience delivering healthcare in a variety of outpatient and inpatient settings.• 5+ years of healthcare leadership and / or employee health benefits experience in APAC or MEA countries.• Ability to interface and communicate through written and verbal communication to all levels of the organization and influence business leaders.DESCRIPTION"Amazon's Global Benefits team is looking for a Principal Medical Advisor to lead strategy and medical consultation of health benefits strategies for APAC and MEA (Middle East and Africa) regions.This role will focus on supporting international programs and optimize health benefits program strategy and administration outside of the United States. The successful candidate will be a global health thought-leader, with a specific focus on our APAC and MEA regions. Additionally, this role will take on a leadership position in optimizing health programs, spend, new program evaluations, RFPs, and time-sensitive escalations."Key job responsibilities-Support other Int'l Regions as needed (EU, CAN, LATAM, US)- Provide just-in-time clinical support of employee or business line escalations related to medical coverage or exceptions (i.e., whether medical necessity to justify exceptions, ex-pat gaps in care.)- Medical guidance for Umbrella Plan strategy, Cigna Int'l Health Plan, and Global Health Benefits Framework.- Write (independently or co-author) strategy documents and program reviews for new or existing medical benefits.- Provide internal medical validation of 3P vendor proposals, RFPs, or consultant recommendations.- Advise Benefits Managers on country specific health concerns / voice of the customer (VOC) related to health benefits.- Connect with key employee-facing medical program stakeholders (Global Medical Checks, Leave Services, Workplace Health & Safety) to APAC / MEA Benefits Managers to optimize Benefits programs, reduce duplication of services.- Develop Clinical Competency for global Pediatric, Adolescent, and Young Adult Medical Benefits Strategy- Periodic international business travel as needs arise.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS• 10+ years of post-graduate clinical experience delivering healthcare in a variety of outpatient and inpatient settings• 8+ years of healthcare leadership and / or employee health benefits experience in APAC or MEA countries• Experience in local, regional, or national healthcare programs (Public health, governmental or academic healthcare institutions). Understanding of local private healthcare market factors and health innovations are desired.Salary: . Date posted: 04/16/2024 10:17 PM

BASIC QUALIFICATIONS- 3+ years of program or project management experience- Bachelor's degree or equivalent- Analytical skills with experience using Excel- Good communication skills (both verbal and writing)DESCRIPTIONAt Amazon, we strive to be Earth's most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. As a member of our Workplace Health & Safety (WHS) team, you will have an opportunity to make a valuable contribution to that goal and grow a safe environment for our customers and employees.The WHS Worldwide Ergonomics and Safety Experience (WESE) team is seeking an experienced Program Manager to join the Change Management team.This role will support WESE approval processes by pillar, the weekly WHS network digest process, the significant events process, and team document creation and tracking. The role will also support WHS onboarding, training, and certification enhancements in EU and ROW. The successful candidate will have experience with Amazon business documents, including MBRs and QBRs. The candidate must be a self-starter, detail-oriented, and an effective communicator.Key job responsibilities• Support continuous improvement efforts in the WESE business operations• Drive the weekly WHS network digest process• Work with peers to identify opportunities to streamline WHS approval processes and support change efforts• Provide effective communication to customers and stakeholders across regions to accomplish goals• Own weekly/monthly reports and metrics• Draft documents and revisions on reports per manager direction• Make recommendations to managers for input into strategic discussions and continuous improvement projects to drive program efficienciesAbout the teamThe WESE team is responsible for ensuring the success of global engagement and ergonomics safety programs at sites, including Customer Fulfillment, Sort Centers, and Amazon Logistics, and for improving the safety experience of Amazonians. The team is focused on the successful execution of new initiatives and projects at sites that will improve ergonomics and reduce risks to associates.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience with Six Sigma tools and Lean techniques- Experience with stakeholder management across geographies- Program/project management certificationSalary: . Date posted: 04/22/2024 10:44 PM