Site Management Salary in Bangalore - PayScale

About usAt ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net:zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower:emissions technologies.We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society's evolving needs. Learn more about our What and our Why and how we can work together.ExxonMobil's affiliates in IndiaExxonMobil's affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region.ExxonMobil's affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics.ExxonMobil's LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market:development activities.The Global Business Center : Technology Center provides a range of technical and business support services for ExxonMobil's operations around the globe.ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community:building programs in India. Read more about our Corporate Responsibility Framework.To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India.What role you will play in our team:To work closely with the refineries and chemical plant clients for their needs:Drive value, efficiency and expanded market advantage via end:to:end category management while ensuring operational integrity and people development:Portfolio management in process chemical and raw materials' market and distributorship i.e. caustic soda, acids, solvents, processing fluids/oils and polymer raw materials/additivesWhat you will do:Develop and maintain portfolio of agreements within a category:Support Category Specialist in development and implementation of Category strategic and commercial guidance:Provide portfolio specific market intelligence to Category Managers and other Contracts Lead and Managers:Steward tactical Client relationship for key portfolio activities:Supplier relationship management :Identify Value Generation and agreement rationalization opportunities within the portfolio:Ensure transactional efficiency of agreements (SAP friendly):Active contribution in category networks:Support Procurement Associates work at other sites / regions as will be agreedAbout YouSkills and Qualifications:Bachelor's degree in Chemistry or Chemical Engineering from a recognized university scoring GPA 6 and above:Minimum 4 years work experience in Procurement of Chemicals, for Petrochemicals or Chemical industries:Experience in the field of processed chemicals and raw materials/additives, used in refineries and chemical plant Procurement process expertise:Analytical skills / knowledge of TSC (Total System Cost) /TCO (Total cost of ownership) principles:General industry and global market knowledge:Effective negotiation, advocacy and influencing skills:Knowledge of PtP process including ERP systems:Excellent interpersonal and communication skills:Ability to work across different cultures and organizations:Fast learner, results/customer orientedYour benefitsAn ExxonMobil

We are looking for a " Product Development Manager "for one of our esteemed Clients for BangaloreLocation.RESPONSIBILITIES:The below Key Performance Areas include but are not limited to:Responsible for defining, assigning and controlling work tasks within their own area of accountability. This could be multi:site or an area of a department of a support function.Takes ownership for achieving results through effective management of their teams and collaboration with others.Has shared responsibility for planning and monitoring /managing performance indicators.Assesses options and selects solutions on a day to day basis within own results area:advises others.Recommends new ways of working and encourages continuous improvement.Expertise in design and development of Ecommerce Web Applications using PHP, XML, and open source platforms like Magento, Magento 2.0 Preffered.Exposure in Mobility space : android , iOS application development.Experienced working in Agile/Scrum/KANBAN Environment.Good understanding of OOPs concepts in PHP, Object Oriented Design (OOAD), Design Patterns, MVC.Extensive experience in using MySql with PHP and database concepts.Experience of end:to:end implementation of projects.Should have experience in all aspects of Website Development Life Cycle and Production troubleshooting.Define and prioritize the product development roadmap together with the management.Conceptualize and prototype new ideas and features for the website and iOS/Android apps.Ensure adherence to defined development life cycle, good software design practices, and Architecture strategy and intent.Deliver eCommerce and mobile platform and architecture recommendations based on project requirements and industry best practices.Solutions to software architecture, design, development and QA best practice.Requirement:Expert understanding of eCommerce and mobile solutions.Experience in Understanding of custom Plugins and their implementation.Extensive experience and hands:on knowledge of underlying technologies of UI and Cloud.Understanding of SEO, Analytical tools .Knowledge of Magento and open source mobile development SDK is desirable.Experience:Minimum 9 years' solid software development experience including managing multiple product development streams QualificationsBachelors or Masters engineering degree.Extensive experience in PHP programming and web application development using open source technologies, XML, SOAP, SQL, HTML, CSS, Java Script, JQuery, AJAX, Rest.Extensive experience in data modeling, design and architecture of software solutions.Extensive experience in agile development and preferably Scrum Master certified.Experience in configuring and working with Apache, NGINX application servers.Experience in developing application frameworks and integrating with open source solutions.Skills:Demonstrated Management in design and development of scalable, highly available, distributed applications using PHP.Hands:on design and programming experience on Languages and APIs :PHP, XML, SOAP, SQL, HTML, CSS, Java.Script, JQuery, AJAX, RestOperating Systems : Windows XP/7 , LinuxWeb Servers : Apache 2.2, NginxDevelopment Tools : Easy Ecilipse for PHP, Edit Plus, Notepad++, PsPad Editor, NetBeansSource Control Tools : SVN, Tracking Tools : JIRAFrameworks and Opensource : Magento, Zend, OsCommerce, CakePhpDatabase : MySQL, Oracle, SQLDemonstrated experience with application performance optimization and driving performance efficiencies.Extensive experience in Code version control systems and continuous integration systems/continuous delivery tools: Jenkins,Vagrant etc.

We are looking for a "Sales Engineer"for one of our esteemed Clients forBangalore Location.REQUIREMENT:Experience: 4+ years relevant experience in selling and supporting software products to IT and IT Security organizations.Ability to demonstrate products to customers on site and able to answer technical queries, remotely via webinar sessions, and at field events such as conferences and trade shows.Frequent travel to visit prospects and customers, and to engage in onsite customer work.Strong knowledge on business applications and application deployment models.Develop a strong understanding of customer requirements and work with the Engineering team to provide input to products.Maintain close awareness of the cyber/data security market and work with the marketing team to collate information and update the Sales Kit.Respond to functional and technical elements of RFIs/RFPs.Validate engineering team's responses to customer deliverables in collaboration with sales and marketing management / customers' team.Self:motivated with a proven track record in technical software/hardware solution sales.Should have strong presentation skills and be able to communicate clearly and professionally to emails, RFPs, and when submitting reports.Ability to be organized and analytical, and must be able to eliminate sales obstacles using creative and adaptive approaches.Should be comfortable working for a dynamic technical organization with a rapidly expanding customer base.Frequent engagement and exchange of learning with the Development team.

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply nowWHAT YOULL DOJoin our multinational team as a seasoned Linux and Cloud Administrator responsible for providing L3/L4 expert support for all Linux OS and infrastructure:related customer issues. Youll play a crucial role in building automation solutions and enhancing our platform operations to deliver top:tier cloud services tailored for SAP Applications to enterprise customers worldwide.Key Responsibilities: :Accountable for ensuring round:the:clock availability of SAP systems operating within SAP ECS. Tasked with promptly responding to, troubleshooting, and resolving alerts and incidents occurring within the Linux OS or infrastructure layers, spanning across Azure environments. :Implement and manage high availability solutions using clustering technologies, particularly Pacemaker.:Serving as the elevated L3/L4 escalation contact for critical production issues. Adhering to change management protocols while executing service requests. Actively pursuing avenues to optimize standard operating procedures by leveraging automation techniques.:Implement automation solutions to streamline platform operations, enhancing efficiency and reliability.:Drive continuous improvement initiatives to elevate our cloud services for SAP Applications, focusing on scalability, security, and performance.:Work closely with a diverse, multinational team to ensure the delivery of world:class cloud services tailored specifically for SAP Applications to our global enterprise clientele.:Participate in designing and implementing strategies to optimize the customer experience and meet service level agreements (SLAs).WHAT YOULL BRING:7 :10 years of experience in administering Linux operating systems (Redhat / SuSe) at an advanced level, with a strong grasp of troubleshooting and resolving complex issues.:Expertise in implementing and managing high availability clustering solutions, especially Pacemaker.:Hands:on experience in administering Azure environments.:Proficiency in networking encompassing TCP/IP, IP routing, NAT, and firewalls.:Demonstrated expertise in managing network services such as DNS, LDAP, and HTTP proxies.:Strong comprehension of IT security practices, particularly in OS hardening techniques.:Proven track record in scripting languages (e.g., Shell, Perl, Python, Go, etc.) and adeptness with server automation tools like Ansible or CHEFMEET YOUR TEAMSAP Enterprise Cloud Services (ECS) Delivery is a private cloud managed services provider who offers SAP applications in the SAP Enterprise Cloud Services. Our team ECS Delivery Technical Operations is responsible for 24x7 operations of these business:critical SAP systems in the cloud.Were currently seeking a Senior Linux Site Reliability Engineer to join our multinational team. Your role will focus on supporting our cloud platform operations across various cloud environments, including Azure and SAP datacentre Youll play a key role in automating and enhancing our services to deliver world:class cloud solutions for SAP Applications to our enterprise customers worldwide.Your responsibilities will involve ensuring the smooth 24/7 operations of our cloud services. This includes troubleshooting issues, implementing architectural and operational improvements, and developing automation solutions to suppor

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply nowSummary and Role Information:You will work in our Cloud Engineering Team and proactively drive automation, continuous improvement of productive landscapes, coordinate incident management across the layers liaising with experts and/or development teams. We are looking for energetic result oriented, solution engineers with broad technical knowledge around PaaS (Platform), SaaS (Services), Infrastructure (IaaS) to develop and/or enhance critical components and Tools. Development, automation would be expected that enable efficient day to day Cloud Operations.Play a significant role in the team to provide, protect and improve the software and systems behind productive services of SAP Busines Technology Platform with an ever:watchful eye on their availability, performance, and capacity.EXPECTATIONS AND TASKS- Engage and contribute towards System Monitoring, Incident management as well as Problem management processes- Solution centric attitude to our business:critical services.- Willing to work on shift roster (excluding night shift)- Working with cross collaboration environment.- Investigate and evaluate Application, Platform and/ or Infrastructure topologies.- Achieve effective results by engaging in continuous improvement activities- Lead topics by example, show and share best practices with the team- Drive root cause analysis and follow:up improvements to prevent issues from reoccurring.Role Requirements- Good understanding of ITIL processes- Good with execution of global projects, stakeholder management and timely delivery.- Taking ownership and accountability of overall on:time delivery with quality, meeting KPIs and driving automation- Advanced analytical and problem:solving skills to challenge complexity with Live Site first / Customer oriented mindset.- Excellent communication skills : precise, based on facts- Fluency in English- Be responsible for driving technology and engineering best practices in the teams- Perform development tasks in a self:reliant way, on time, and in:quality, and be a go:to person in the team.EDUCATION AND QUALIFICATIONSBachelor's degree in Computer Science, Engineering, Networking and Security and with 10+ years of experience required. EXPERIENCE:3+ years of hands:on technical experience with working on large scale cloud operations:Hands on experience working with hyperscalers like Microsoft Azure, AWS, GCP.:Good experience in designing and developing cloud operation tools.:Strong communication and presentation skills with experience working with globally distributed teams:Agility and Adaptability:Critical Thinking and Problem Solving:Excellent experience working with hyperscalers like Microsoft Azure, AWS, GCP.We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end:to:end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose:driven and future:focused, with a highly collaborative team ethic

BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysDESCRIPTION. The Operations Manager, IN 3P Central, is responsible for driving compliance culture through risk and mitigation actions, centrally managing the 3P SC Network Performance by ensuring process improvements and apt review models, and handling commercial negotiations and loss recovery with 3P Partners in coordination with Procurement & SLP. The role holder will also execute Site Launches/Closures end to end including site visits, shortlisting and transitions. She/he will ensure the readiness of all sites for ART events through leading and lagging indicators measurement and workforce hiring & training coordination. Additionally, she/he will strategize to enhance 3P SC's standardization capabilities to align with ATS and other geographies. Key job responsibilities• Risk Mitigation and Compliance: Identify risks and develop mitigating initiatives related to compliance by engaging with the TRC and 3P Partner for timely audits, identification, documents verification and CAPs. Drive a culture of compliance with partners to ensure zero breach of contracts. Ensure adequate festival and unplanned contingency planning in coordination with CF, MPO and Partner.• Network Performance Management: Oversee and manage the 3P Middle Mile Network Performance, collaborating with MPO, L&D and 3P Partners across 14 3P Sort Centers in IN. Establish key performance indicators for partners along with measurement and visibility in partnership with MPOs. CF and NOC. • Commercial Analysis for FCF: Own commercials through detailed analysis, working in close coordination with the Procurement team to achieve mutually beneficial costs and agreements. Develop benchmarking for indirect and direct cost elements. • Billing account management: Ensure budget planning for partner accounts are completed in coordination with Finance. Share purchase requisitions and orders are available as per SLA, with partner and mitigate cash flow risks. • Loss Recovery Mechanism: Develop and implement stringent recovery mechanisms like automated reports, standard deep dive formats and reviews to minimize losses and improve overall operational efficiencies.• New Launches, Closures, Initiatives and SOP Design: Drive the formulation and implementation of new program launches, design SOPs, and develop scalable long-term initiatives in coordination with MPO, partner, central flow and ACES. Drive initiatives to stay ahead of IN or other geo industry trends and adapting to changing customer demands. Develop short and long term plan for building transitions along with its drive to end stage of execution.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experienceSalary: . Date posted: 04/08/2024 10:33 AM

Sr. Advisor, Tag Management, AdTech Operations Job descriptionAt Dell Technologies, our AdTech Operations teams are at the heart of our strategic endeavors, blending creativity with analytics to capture human attention and drive progress through our innovative products. As we evolve our strategies to stand out in a competitive global market, the Senior Tag Management Specialist role becomes increasingly critical. This position is designed to continue our efforts in tag management and digital advertising operations and expand our capabilities in ad operations, streamlining our digital advertising operations in-house to ensure precise and efficient ad trafficking.Join our Advertising Technology Operations team in Bangalore and contribute to shaping the future of digital marketing at Dell.What you'll achieveAs a Senior Tag Management Specialist, you will be instrumental in managing and optimizing Dell Technologies' digital advertising operations. Your role will encompass the technical implementation, management, and optimization of marketing tags and ad operations across Dell's digital properties. You will act as a business lead, offering support for tag and JavaScript issues, and play a pivotal role in the implementation of tags for new and existing publishers and partners. Your efforts will ensure the accuracy of our digital marketing efforts, troubleshoot discrepancies, and collaborate on product improvements with Tag Management System Vendors.You WillOversee the setup, trafficking, and continuous improvement of digital advertising campaigns across diverse platforms. Utilize platforms like Google Campaign Manager for effective campaign execution, monitoring, and data-driven optimization to align with our media strategy.Implement and manage strategies for digital experiences using tools such as Google Tag Manager and Ensighten Tag Manager. As a digital operations expert at Dell Technologies, you'll lead technical implementation, analytics, and troubleshooting, ensuring accurate reporting and issue resolution.Coordinate the integration of new suppliers and partners, offering technical support for tag-related issues and facilitating seamless integration across digital platforms.Develop and implement a streamlined ad operations workflow, from the initial onboarding of clients to the launch of campaigns, to boost operational efficiency and campaign performance.Serve as the primary point of contact for internal engineering/IT teams, platform representatives, and external partners, fostering cross-functional collaboration to ensure the smooth execution of digital campaigns.Take the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements College Degree from 4-year college or university required (Business, Marketing preferred)At least 8+ years of work experience with a minimum of 4+ years in digital marketing and ad operations.Strong understanding of ad server platforms (e.g., Google Campaign Manager, DoubleClick).Proficiency in tag management solutions (e.g., Google Tag Manager, Ensighten Tag Manager).Familiarity with floodlights, pixel and JavaScript site tagging and cookie placement processes required.Knowledge of HTML, CSS, and JavaScript for troubleshooting tagging issues.Desirable Requirements Passionate about working in an extremely fast-paced, demanding, and fluid startup environment.Background in AdTech or media agency is an advantage.Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .Job ID:R243255Dell's Flexible & Hybrid Work CultureAt Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.Salary: . Date posted: 04/11/2024 02:10 AM

BASIC QUALIFICATIONS- Bachelor's degree in an analytical or business field, or comparable business experience with some technical background- 3+ years of previous experience in a contact center environment using contact center technologies, such as Avaya, IEX, Nice, InContact, or similar- 2+ years of previous experience in a workforce management role, such as a real time analyst or workforce analyst- Knowledge of Excel at an advanced level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.For more than 11 years, Amazon Web Services ("AWS") has been the world's most comprehensive and broadly adopted platform. offers over 100 fully featured services to millions of active customers around the world-including the fastest-growing startups, largest enterprises, and leading government agencies-to power their infrastructure. Support Engineer team provides global technical support to a wide range of customers using as they build mission-critical applications on top of services. Support Engineer Global Business (Biz Ops) is a diverse team that provides the underlying infrastructure (tools, people planning, and processes) to enable decision making to ensure business success and is seeking an experienced Real Time Workforce Analyst.Key job responsibilitiesReal-time monitoring & reporting of Schedule deviations like breaks, absenteeism, late login, early logout and other schedule non-adherence.*Work on real-time tickets related to schedule change request, non-production request *Prepare and communicate daily handoff report to WFM leadership team on SL performance.*Recognize and initiate escalation process for systems outages and submit problem tickets to the hot desk, and initiate appropriate tactics to ensure service levels are maintained.*Serves as primary interface between WFM and Site Ops leadership to establish and strengthen a positive partnership*The RTA will be a part of Workforce Management team and will be responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume.A day in the lifeAt AWS, (Real-Time Analyst) to be part of the AWS Support Engineer Community. As a member of the AWS Support Engineer team you will be at the forefront of this transformational technology assisting a global list of companies. The RTA will be a part of Workforce Management team and will be responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume. The position will have high visibility to all the operations teams internal.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing ouruniqueness.Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Proactively gather the right data from appropriate sources and implement effective resolutions, probe/consider all of the facts, considers other perspectives; conduct root cause analysis; refer to long term plans and goals; prioritize key factors- - Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders- Ability to prioritize and meet tight deadlines- Proven ability to build and maintain strong relationships with key stakeholders to ensure shared objectives are met- Proven strong interpersonal and communication skills with the ability to communicate effectively to a wide range of constituencies in a diverse environmentSalary: . Date posted: 04/12/2024 09:10 AM

BASIC QUALIFICATIONS- 1+ years of sales experienceDESCRIPTIONA successful operations program manager in this team would be a meticulous organizer, adept at managing biller requests, analyzing metrics, and driving improvements. They would possess strong communication skills, collaborating effectively with internal and external stakeholders. With a keen eye for detail, they prioritize tasks, manage vendor resources, and implement promotional programs efficiently. They excel in problem-solving, conducting customer connects and perform data analysis to address root causes, and making data-driven decisions. They would also identify opportunities to reduce wastage & streamline processes and enhance efficiency, while maintaining clear project communication and ensuring timely resolution of customer escalations.Key job responsibilitiesBiller management:• Manages, Audits & Reconciles all vendor elements such as Invoice management from fulfillers, billers and carries out monthly selection audit and proactively taking inputs from category lead & billers & managing other biller requests• Communicating with external customers (Billers, Fulfillers & marketing agencies) and internal customers (Finance, CS Ops, Category, Rewards & tech)• Creates and manages contractual agreements Category Ops• Owns end-to-end reward promotion for GTM go-live every month on time and does the QA of the promotions. • Program manages with rewards, finance, business & marketing teams to carry out the GTM of the category• Coordinate with Finance, CS, FC and Projects team to matters related to SC operations.Customer Escalation management• Monitors & addresses all customer elements (e.g., CS scalations outputs, site experience, team performance), performs deep dive analysis on problems to understand root causes and makes decisions based on data • You organize, analyze and action on the Customer feedback from different sources( CS Team, Internal employees, Direct social media escalations) to resolve customer escalations within TAT.Automation: • Ability to pull data from Excel, SQL databases and perform reporting and analysisA day in the lifeDay-to-day activities involve managing biller requests, analyzing metrics for decision-making, communicating with stakeholders, implementing promotional programs, resolving customer escalations, coordinating with various teams, identifying opportunities for process improvement, and driving automation initiatives.External stakeholders include billers, fulfillers, marketing agencies, and telcos. Internal stakeholders consist of finance, customer service operations, category management, rewards, technology, and marketing teams. About the teamAbout Amazon Pay and About Bill Payments & Financial Services: Amazon Pay is a fast growing organization within Amazon pioneering the next wave of customer acquisition & engagement. Bill Payments and Financial Services (BP-FSP) is the largest high frequency category within Amazon Pay where customers can conveniently make their everyday payments and avail exciting rewards. It is an exciting team to work as we are shaping the future growth of Amazon brick-by-brick, by revolutionizing how customers pay for their everyday needs by solving interesting problems in their journey.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Bachelor's degreeSalary: . Date posted: 04/22/2024 10:51 PM

BASIC QUALIFICATIONS- 3+ years of program or project management experience- Bachelor's degree or equivalent- Analytical skills with experience using Excel- Good communication skills (both verbal and writing)DESCRIPTIONAt Amazon, we strive to be Earth's most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. As a member of our Workplace Health & Safety (WHS) team, you will have an opportunity to make a valuable contribution to that goal and grow a safe environment for our customers and employees.The WHS Worldwide Ergonomics and Safety Experience (WESE) team is seeking an experienced Program Manager to join the Change Management team.This role will support WESE approval processes by pillar, the weekly WHS network digest process, the significant events process, and team document creation and tracking. The role will also support WHS onboarding, training, and certification enhancements in EU and ROW. The successful candidate will have experience with Amazon business documents, including MBRs and QBRs. The candidate must be a self-starter, detail-oriented, and an effective communicator.Key job responsibilities• Support continuous improvement efforts in the WESE business operations• Drive the weekly WHS network digest process• Work with peers to identify opportunities to streamline WHS approval processes and support change efforts• Provide effective communication to customers and stakeholders across regions to accomplish goals• Own weekly/monthly reports and metrics• Draft documents and revisions on reports per manager direction• Make recommendations to managers for input into strategic discussions and continuous improvement projects to drive program efficienciesAbout the teamThe WESE team is responsible for ensuring the success of global engagement and ergonomics safety programs at sites, including Customer Fulfillment, Sort Centers, and Amazon Logistics, and for improving the safety experience of Amazonians. The team is focused on the successful execution of new initiatives and projects at sites that will improve ergonomics and reduce risks to associates.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Experience with Six Sigma tools and Lean techniques- Experience with stakeholder management across geographies- Program/project management certificationSalary: . Date posted: 04/22/2024 10:44 PM