Office Management Salary in Andhra Pradesh - PayScale

DESCRIPTIONAmazon's Customer Service (CS) team is seeking an exceptional planner who is passionate about the customer experience, who thinks/acts globally, and will set up headcount planning practices for an emerging new vertical within CS. This is an opportunity to be part of the growth story of the Social Media (SM) CS and Worldwide Capacity Planning (WWCP) teams. In this role, you will be work on SM capacity planning while supporting WWCS initiatives and strategy.The successful candidate will work in lock step with multiple business teams, SM Operations, Vertical Capacity planning teams, SM Program Management and Finance leadership.Key job responsibilities- Drive headcount planning and hiring strategy for SM by managing trade-offs between customer experience/service levels, employee experience, and cost effectiveness.- Partner with vertical planning teams to drive SM strategy, setup inspection mechanisms to ensure that business strategy is translated into WWCP plans. - Drive financial disciple and own the reporting and dive deep on financials. - Create new reporting and analytic opportunities by analyzing and understanding key planning processes- Coordinate with Operations, vertical planning teams, HR/Recruiting and Finance teams to analyze historical data and forecast headcount.- Support local site management teams to optimize staffing requirements- Thought leadership on integration of new products/services supported by CS and SM.A day in the lifeA day in life of SM headcount planner comprises of- Reviewing daily business performance on productivity metrices (AHT, SL, CPH, Occupancy and PTL) at various time horizon (daily, weekly, or monthly) for business against the plan. Analyzing variance and mitigation plan- Three to four hour per day will be part of scheduled meetings with vertical planners, stakeholders, and internal team to run the business.- Setting up, reviewing, and improving mechanisms to support nine different OUs spread across three regions.- Working on internal CP and SM wide initiatives and projects.About the teamSM Capacity planning (SMCP) team is part of WWCP team in CS. SMCP team is relatively new and is formed to support SMCS as a sub vertical with stores.Being a new team supporting a sub vertical we have opportunity to learn SM, how to go about setting up a sub vertical and work in partnership with Operations teams to make strategy, device operating plans and manage volatility as day to day running of business.It is always Day 1 in SMCP.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, IND | Hyderabad, TS, INDBASIC QUALIFICATIONS- Bachelor's degree in mathematics, statistics, computer science, engineering, economics or related field- 3-5 years of relevant experience in a capacity planning function.PREFERRED QUALIFICATIONS- Master's degree in in mathematics, statistics, computer science, economics or related field Operations research or capacity planning experience - Advanced knowledge of MS excel and proficiency in MS office and other related applications.- Experience working with SAS, R, Python in a professional setting 3+ years SQL, Excel, and Access experience.- Basic/Working knowledge of Six Sigma tools and Lean techniques

DESCRIPTIONAmazon Data Services India Private Limited (ADSIPL), is looking to hire a highly motivated, customer-obsessed professional to provide hands-on support to our Data Center Infrastructure Operations teams across HYD Cluster.As a DSM, you will be tasked with running day-to-day data center security operations, supporting and executing security projects and programs, as well as assuring audit compliance with ADSIPL policies and procedures. We encourage candidates from all backgrounds to apply as we focus on talented people who are motivated to learn and be successful in our growing industry. The successful applicant will receive comprehensive onboard training as well as continuous support from a local and regional security team. You will also have opportunities to collaborate and engage with various teams across the globe. Key job responsibilities - Direct and manage contract guard force to run daily data center operations. - Handle site security incidents, escalations or any other security related issues. - Provide after-hours on-call management support and participate in emergent, large scale event response when needed. - Participate in re-occurring data center security audits and reviews. - Executes established compliance processes with ADSIPL policies, standards, guidelines and relevant legal and regulatory requirements. - Provides input on, and may develop security methodologies, policies and procedures. - Write reports and communicate with management on the status of physical security operations. - Oversee new security construction or retrofit projects. - Manage the security P&L for assigned site(s), assist management with financial analysis and contribute to financial decisions for security requirements. - Collaborate with other teams to protect ADSIPL Data Center personnel, information and assets. About the teamMission: Deliver pioneering physical security by working vigorously to earn and keep customer trust; providing a safe and secure environment for our people, assets, and customer data.Vision: Develop exceptional security professionals, consistently apply security processes, and pioneer new technologies that effectively balance security requirements with operational needs.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS - Bachelor’s degree or equivalent professional experience in security or related fields; i.e., logistics, transportation, facilities amongst others - 08+ years of commercial or industrial work experience. - Proficiency in Microsoft Office and good knowledge of Excel. - Proven ability to work efficiently in a fast-paced environment where numerous systems/applications/software are highly dependent. - Proficient English verbal and written communication skills with attention to detail - Strong data-driven decision making and analytical skills. - Ability to integrate into an International work environment.- Ability to manage continuous improvement projects and provide oversight for large scale construction programs. - Must be prepared and have the ability to work and travel to Data Centers pan-cluster whilst on-call.PREFERRED QUALIFICATIONS - Experience of working independently in a high security environment - Conflict resolution training. - Able to perform security risk assessments and devise mitigation strategies. - PSP or relevant certifications. - Lenel Certifications. - Familiarity with compliance standards such as ISO 27001. - Experience in managing projects, small teams or contract guard force.

DESCRIPTIONThe role owns the end-to-end capacity and resource planning for the back-office operation of our global Candidate Services organization. We are looking for an experienced individual who is passionate about the Customer Experience of their internal stakeholder, who thinks and acts globally, and who has the ability to contribute to innovations in our worldwide planning team.Key job responsibilitiesLove data as much as we do? Do you enjoy working in an entrepreneurial, fast paced environment, solving complex problems and delivering innovative solutions? Do you like to innovate and simplify? Want to influence at Amazon? We have the career for you.The successful candidate will have exceptional communication and organizational skills, superior attention to detail, the ability to prioritize in a fast-paced environment, a desire to innovate and continuously learn, analytical and critical thinking skills, and the customer service focus that the world associates with and expects from Amazon.• Working on a diverse project portfolio supporting Planning initiatives and strategy.• Cross-functional collaboration across multiple business teams, WFS CS Operations, Global Outsourcing and Program Management.• Create new reporting & analytic opportunities by analyzing and understanding key planning processes.• Document writing and presentations on key initiatives used to influence necessary business actions benefiting the back-office operations • Create optimal capacity plan for the business by managing trade-offs between Candidate Experience and Cost Effectiveness.• Coordinate with Operations and PM teams to analyze historical data and demand forecasts and build out headcount planning models for future growth.• Mitigate capacity risks by managing dependencies across multiple operational teams and sites.• Capacity planning for new business/sites.• Improve and automate existing practices.• Scopes out the requirements for new metrics and tools.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications- 5+ years of experience in planning / workforce management / quantitative research or analysis and hands-on experience in building capacity models in a transactional or call center environmentPREFERRED QUALIFICATIONS- Knowledge of data analytics with tools such as Tableau, SQL, Quick-sight- Statistical programming experience using R or Python / experience in statistical modeling tools and/or developing reports using OBIEE, Tableau or other reporting platforms.

DESCRIPTIONAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. We obsess over providing world class support to Sellers selling on the Amazon. We strive to predict the Seller's needs before they recognize they may have a problem. The Account Health Support Team Manager are responsible for the overall long-term success of the program and ensuring the expansion, frugality, and highest standards are met. High level of input and engagement on strategy marketplaces and all verticals within AHS. The Team Manager is responsible for ensuring that our Operations Team is providing timely and efficient service to our Sellers by optimizing the productivity of team that results in a perfect Seller Interaction, while adhering to AHS program processes. In additional, they are responsible for leading worldwide pilot initiatives and effectively calibrating with Program Managers on timelines, execution and results. They work in close conjunction with the Site Manager and Global Process Office and are a pivotal part of the long-term success of the program and the rebuilding/maintenance of trust between Sellers and Amazon. The successful candidate will have a commitment to achieving excellence in the Operations and Seller experience, and therefore a good record of customer focus, a passion for employee development and a keen interest in process improvement are key requirements for this role. Key job responsibilitiesThe ideal candidate will have a demonstrated ability to lead by example, motivate others to excellence and insist on the highest standards around performance, behaviors, and Seller interactions. Solution focused, with passion for people leadership and a drive to nurture a culture of innovation reinforcing the value of the Amazon leadership principles. Excels at providing coaching and mentoring to others with a goal of achieving success. Advocate for engagement, fostering teamwork and collaboration towards achieving team goals. Tenacious, enthusiastic, and passionate about the employee experience. Other key strengths include: solid organization, ability to prioritize and work under pressure on a number of projects at the same time, enthusiasm toward teammates and team objectives, and good interpersonal skills. A day in the lifeGood business acumen, exceptional organizational, people and process management and an inquisitive nature. The ideal candidate actively seeks to understand Amazon core business values and initiatives, and translate those into everyday practices. They will be comfortable in a fast-paced, multi-tasked, high-energy environment and will display creative and analytical problem-solving skills with an unrelenting passion for good service to our Sellers. This position requires a candidate who has the ability to stay focused and keep up with our continuous and fast-paced growth – all while motivating others to meet the daily challenges of an extremely deadline-driven environment. The ideal candidate will have a good commitment to employee development (including an emphasis on selection and retention), as well as an exceptional level of dedication, motivation and intelligence. Good communication skills as well as a good technical and analytical aptitude are required.About the teamhttps://w.amazon.com/bin/view/Account_Health_Support/We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONSGraduate in any stream.Arabic Language skills preferred.Good communication skills in both written & verbal • Demonstrates good time-management skills and the ability to work independently while using.• Demonstrates the ability to self-manage on priority tasks, objectives and work planning.• Interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers.PREFERRED QUALIFICATIONSInterpersonal skills, support client/sellers over voice with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers.• Problem solving skills having demonstrated ability to recognize non-obvious patterns and analyze problems logically.• Proven ability to work in fast paced; dynamic environments where decisions are made without compromising on customer experience and financial losses.

DESCRIPTIONAmazon is seeking Team Lead for our 3P operated Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.• Partner with other Team Leads/Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.• Proactively identify and lead process improvement initiatives and Lean toolsSUPERVISORY RESPONSIBILITIES:You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.In addition, one of the most important aspects of your job is to lead change at internet speed……innovation has made us the global company that we are today.ADDITIONAL JOB ELEMENTS:• Regular bending, lifting, stretching and reaching both below the waist and above the head• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length• Continual standing and/or walking• Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)SKILLS REQUIRED:• Direct management experience for employees and their performance• Experience with performance metrics and process improvement (how, when, who)• Candidates must be flexible to work weekends and/or overnight shifts regularlyWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applicationsPREFERRED QUALIFICATIONS- Experience in an operational role

DESCRIPTION*Minimum B2 level German Language Certification is Mandatory, C1 preferred* Work Timings - Monday to Friday; European Timings Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. Are you interested in innovating to deliver an excellent level of service to Amazon’s Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. Responsibilities: - Recruiting Sellers and managing Seller relationship by championing their needs at Amazon - Managing and driving the growth of the Sellers’ business by adding selection and delivering on key business opportunities for Sellers - Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams - Working with Sellers to improve operational aspects of their business in providing a great consumer experience - Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships - Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targetsWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS - German Certification: B2.2 and above level. Excellent communication skills in written and oral German - Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience - Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner - Advanced computer literacy in Microsoft Office (especially MS Excel) applications - Interest in e-Commerce/Online business - Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience - Attention to detail and high capability to work on different projects in parallel - Creative and analytical problem solver with a passion for operational excellence PREFERRED QUALIFICATIONS - Experience with e-commerce, retail, advertising, or media - Experience in account management, marketing, buying, or customer service delivery

DESCRIPTIONAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. We obsess over providing world class support to Sellers selling on the Amazon. We strive to predict the Seller's needs before they recognize they may have a problem. The Account Health Support Team Manager are responsible for the overall long-term success of the program and ensuring the expansion, frugality, and highest standards are met. High level of input and engagement on strategy marketplaces and all verticals within AHS. The Team Manager is responsible for ensuring that our Operations Team is providing timely and efficient service to our Sellers by optimizing the productivity of team that results in a perfect Seller Interaction, while adhering to AHS program processes. In additional, they are responsible for leading worldwide pilot initiatives and effectively calibrating with Program Managers on timelines, execution and results. They work in close conjunction with the Site Manager and Global Process Office and are a pivotal part of the long-term success of the program and the rebuilding/maintenance of trust between Sellers and Amazon. The successful candidate will have a commitment to achieving excellence in the Operations and Seller experience, and therefore a record of customer focus, a passion for employee development and a keen interest in process improvement are key requirements for this role. Key job responsibilitiesThe ideal candidate will have a demonstrated ability to lead by example, motivate others to excellence and insist on the highest standards around performance, behaviors, and Seller interactions. Solution focused, with passion for people leadership and a drive to nurture a culture of innovation reinforcing the value of the Amazon leadership principles. Excels at providing coaching and mentoring to others with a goal of achieving success. Advocate for engagement, fostering teamwork and collaboration towards achieving team goals. Tenacious, enthusiastic, and passionate about the employee experience. Other key strengths include: solid organization, ability to prioritize and work under pressure on a number of projects at the same time, enthusiasm toward teammates and team objectives, and good interpersonal skills. A day in the lifeGood business acumen, exceptional organizational, people and process management and an inquisitive nature. The ideal candidate actively seeks to understand Amazon core business values and initiatives, and translate those into everyday practices. They will be comfortable in a fast-paced, multi-tasked, high-energy environment and will display creative and analytical problem-solving skills with an unrelenting passion for good service to our Sellers. This position requires a candidate who has the ability to stay focused and keep up with our continuous and fast-paced growth – all while motivating others to meet the daily challenges of an extremely deadline-driven environment. The ideal candidate will have a good commitment to employee development (including an emphasis on selection and retention), as well as an exceptional level of dedication, motivation and intelligence. Good communication skills as well as a good technical and analytical aptitude are required.About the teamhttps://w.amazon.com/bin/view/Account_Health_Support/We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONSGraduate in any stream.Arabic Language skills preferred.Good communication skills in both written & verbal • Demonstrates good time-management skills and the ability to work independently while using.• Demonstrates the ability to self-manage on priority tasks, objectives and work planning.• Interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers.PREFERRED QUALIFICATIONSInterpersonal skills, support client/sellers over voice with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers.• Problem solving skills having demonstrated ability to recognize non-obvious patterns and analyze problems logically.• Proven ability to work in fast paced; dynamic environments where decisions are made without compromising on customer experience and financial losses.

DESCRIPTIONAmazon Business Biz Operations (ABBO) is part of Self-Service Registration (SSR) within Business Prime, SSR, Marketing, and Expansion (PSME). The Amazon Business Biz Operation (ABBO) team is part of WW SSR and has evolved from its exclusive focus on Verifications/Abuse to assist WW AB/SSR on work types that requires human intervention. We support all nine countries WW and operate 24/7 from India, Japan & Costa Rica. We envision i) To onboard business/corporate customers on Amazon platform providing additional benefits such as bulk ordering, expedited delivery etc. We verify legitimacy of potential AB customers, review and validate changes of business information on the account and corroborating licenses for healthcare professionals intending on purchasing medical supplies. ii) To prevent AB plateform from Abuse, team combines technology, machine learning and human ingenuity to identify threat vectors that can be utilized to perpetrate abuse. We create mechanisms to reduce the impact of abuse proactively and reactively, and work with partner teams to identify and close gaps in our systems, services and processes that allow abuse to occur in the first place. iii) To support SSR and transform ABBO into the Center of excellence for AB Operations, where multiple teams could off-shore activities that are cost effective, scalable and/or automatable if managed through ABBO, and reduce cost to serve by modularizing work types, enable business teams to deliver more for our customers, and progressively automate tasks to drive long term efficiency.If you are one who is self-driven, look for new challenges and strive to raise standard under a fast-moving environment, all you need is the ‘ABBO’ platform. We are inviting application for the position of Investigation Specialist where candidate will be needed to work for the AB customers and internal ABBO system to meet business requirement. The candidate should demonstrate quicker decision-making ability and poses excellent verbal and written communication along with analytical skills.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS Graduate in any discipline is required. Excellent written and spoken in French language , minimum Graduate with B2. Adv. Diploma/ certification holders required. Excellent interactive skills, with the ability to write & communicate complex issues appropriately and evidently to both internal and external stakeholders. Proactive, self-disciplined, quick-learning, diligent and detail oriented. Effectively prioritizes work time to ensure quality and fulfills department standards for time spentPREFERRED QUALIFICATIONS Willingness to take initiatives & responsibilities to reduce customer efforts. Communicates effectively both in verbal and written form on all investigative and operational matters. Creative and analytical problem solvers with a passion for operational excellence. Experience with Microsoft Office, including Outlook, Word, and Excel. Ability to interact with internal/external customers in target language.

DESCRIPTIONAmazon Business Biz Operations (ABBO) is part of Self-Service Registration (SSR) within Business Prime, SSR, Marketing, and Expansion (PSME). The Amazon Business Biz Operation (ABBO) team is part of WW SSR and has evolved from its exclusive focus on Verifications/Abuse to assist WW AB/SSR on work types that requires human intervention. We support all nine countries WW and operate 24/7 from India, Japan & Costa Rica. We envision i) To onboard business/corporate customers on Amazon platform providing additional benefits such as bulk ordering, expedited delivery etc. We verify legitimacy of potential AB customers, review and validate changes of business information on the account and corroborating licenses for healthcare professionals intending on purchasing medical supplies. ii) To prevent AB plateform from Abuse, team combines technology, machine learning and human ingenuity to identify threat vectors that can be utilized to perpetrate abuse. We create mechanisms to reduce the impact of abuse proactively and reactively, and work with partner teams to identify and close gaps in our systems, services and processes that allow abuse to occur in the first place. iii) To support SSR and transform ABBO into the Center of excellence for AB Operations, where multiple teams could off-shore activities that are cost effective, scalable and/or automatable if managed through ABBO, and reduce cost to serve by modularizing work types, enable business teams to deliver more for our customers, and progressively automate tasks to drive long term efficiency.If you are one who is self-driven, look for new challenges and strive to raise standard under a fast-moving environment, all you need is the ‘ABBO’ platform. We are inviting application for the position of Investigation Specialist where candidate will be needed to work for the AB customers and internal ABBO system to meet business requirement. The candidate should demonstrate quicker decision-making ability and poses excellent verbal and written communication along with analytical skills.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS Graduate in any discipline is required. Excellent written and spoken in Spanish language , minimum Graduate with B2.2 Adv. Diploma/ certification holders required. Excellent interactive skills, with the ability to write & communicate complex issues appropriately and evidently to both internal and external stakeholders. Proactive, self-disciplined, quick-learning, diligent and detail oriented. Effectively prioritizes work time to ensure quality and fulfills department standards for time spentPREFERRED QUALIFICATIONS Willingness to take initiatives & responsibilities to reduce customer efforts. Communicates effectively both in verbal and written form on all investigative and operational matters. Creative and analytical problem solvers with a passion for operational excellence. Experience with Microsoft Office, including Outlook, Word, and Excel. Ability to interact with internal/external customers in target language.

DESCRIPTIONWant to join the Earth’s most customer centric company? Are you someone who like to design the right workforce strategy to meet long-term process targets? Do you like to develop the talent to create a high performing team? If yes, we have opportunities for you. Global Operations - AI (GO-AI) at Amazon is looking to hire candidates who can excel in a fast-paced dynamic environment. Manager I / Front line manager is accountable for the overall direction and operations of our site, creating a culture of customer obsession, high performance and high-quality throughput.Key job responsibilities- Manage a team of 25-30 GO-AI Associates.- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.- Developing and/or referring to performance metrics to drive team performance and business results.- Communicating with Internal customers (ACES, Training , Quality etc) – Drive and execute bar-raising initiatives aimed at hiring and developing top talent and build career development road-map for the associates.- Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.- Executing specific people programs on coaching and development and team engagement.- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.“Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age”A day in the lifeManager-I, Operations is responsible for managing a team and resolving any potential issues that impact business continuity. The job involves organizing, planning and prioritizing delivery of production and quality KRAs of the team. The candidate should have a basic understanding of the people management and should be able to communicate clearly in the written and oral form. Candidate should be able to come up with process improvements and drive business KRAs. About the teamThe Global Operations - AI (GO-AI) team handles exceptions remotely in the Amazon Robotic Fulfillment Centers Globally. GO-AI seeks to complement automated vision based decision-making technologies by providing remote human support for the subset of tasks which require higher cognitive ability and cannot be processed through automated decision making with high confidence. This team provides end-to-end solutions through inbuilt competencies of Operations and strong central specialized teams to deliver programs at Amazon scale. We are open to hiring candidates to work out of one of the following locations: Virtual Location - onsite HYDWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ years of team management experience - Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Knowledge of – - Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced levelPREFERRED QUALIFICATIONS- Experience in managing critical operational processes, with SLA responsibility- Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and Advanced excel and working with large data sets- Experience gathering and analyzing large amounts of data and delivering business improvements.- Knowledge of lean six sigma tools / Green belt certified. - Preferred work location: BNM HYD