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Customer Service Associate Salary in Thane - PayScale

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Associate Engineer-Automation
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HR Ops Admin
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DESCRIPTIONAbout Amazon Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. Amazon currently has presence in India (www.india.amazon.com) by way of Development Centers across three locations; Bangalore, Chennai and Hyderabad, which works on complex technology and operations challenges that directly drive business on Amazon.com. In addition to this, there are retail teams that strive towards providing world class customer experience to our customers across www.amazon.in and www.junglee.com, followed by a dynamic operations team that ensures customer orders are fulfilled and delivered on time. Summary Description The individual will implement HR plans and solutions in order to achieve strategic business initiatives and deliver results. The candidate will possess the ability to complete high volumes of tasks with minimal guidance or supervision and deadline sensitivity. As such, the candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics. Key to the position is the ability to keep the team organized, prioritized and on time while also serving as a "go to" for all areas and departments which dovetail with HR. This candidate will help foster a cooperative and communicative atmosphere. Roles and Responsibilities - Implement employee surveys and questionnaires; help HRBP’s in analysis and action planning based on survey results - Responsible for onboarding and partnering with the recruitment team in hiring associates based on business forecasts. - Partner with business leaders and other support functions to maintain a highly motivated and engaged workforce - Implement new policies, procedures and programs in support of Business - Be the first point of contact for all employee grievances and partner with the HR Business Partner in conducting necessary investigations. - Provide MIS support for Attrition analysis, includes- analyzing Exit interview , observe trends and highlight important aspects, prepare and publish dashboards - Drive engagement initiatives like – New hire Buddy/ mentoring program, Voice of Employee, Round tables and Brown Bag session and R&Rs - Partner with HRBPs to drive Career pathing sessions/ initiatives Support the L&D team in conducting training needs assessment for employees across levels Responsible in conducting regular vendor audits to ensure labor compliance. - Support the L&D team in conducting training needs assessment for employees across levels- Responsible in conducting regular vendor audits to ensure labor compliance - Responsible for statutory complianceWe are open to hiring candidates to work out of one of the following locations:Thane, MH, INDBASIC QUALIFICATIONS- 6+ months of human resources experience- 6+ months of customer service experience- 6+ months of Microsoft Office products and applications experience- High school or equivalentPREFERRED QUALIFICATIONS- 1+ years of human resources experience- 1+ years of customer service experience- 1+ years of Microsoft Office products and applications experience
Team Lead, Fulfillment Centre, All Process paths
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Manager REL - Customer services
Siemens, Thane, Any
Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant team. Siemens Mobility is an independent run company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services.In Mobility, we help our customers meet the need for smart mobility solutions. We're making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions!We are looking for Manager REL - Customer ServiceYou'll make a difference by: Business Growth: Develop Maintenance business in Rail/Metro electrification area through maintenance contract. Bid Preparation: preparation of maintenance bid base on the KPI and bill of material Maintenance Planning: Responsible for developing and implementing maintenance schedules and plans as per the contract. This involves coordinating routine maintenance, preventive maintenance, and analysis of critical failures. Emergency Response: Be prepared to handle emergencies and unexpected breakdowns, providing prompt and effective response and resolution. Team Management: Lead and provide technical support to a team of service engineers to ensure a skilled and motivated workforce. Safety Compliance: Ensuring compliance with safety regulations and implementing safety measure to prevent accidents and maintain a safe work environment. Equipment and Inventory Management: Oversee the inventory of spare parts, tools, and equipment required for maintenance tasks. Maintaining adequate stock levels and ensuring the availability of critical components is crucial to minimizing downtime. Maintenance Records and Documentation: Keeping accurate maintenance records and documentation is vital for regulatory compliance and historical reference. Ensure that all maintenance activities are documented properly. Collaboration: Coordinate with all stakeholders to ensure smooth execution of the work. Payment Collection- Ensure timely invoicing and payment collection from customer. Desired Skills:Bachelor's degree or above in Electrical Engineering, ideally in the field of Rail Electrification or Power System Distribution and ControlKnowledge of Rail Electrification (Preferred), High/Medium voltage technology with good understanding of system configuration, calculation, manufacture and installation mattersKnowledge of DC Substation / DC switchgear components.Knowledge of Digital protection relays (Preferable Sitras MDC, Sitras Pro), PLC with Simatic S7 basedKnowledge of measuring, control and supervisory systemsKnowledge of relevant European and International StandardsKnowledge of Engineering processesExperience in project realization, preferably in an international project environmentGood command of EnglishExperience in the railway sector, especially in the field of Railway Electrification systemsExperience in design, engineering and planning of electrical substations and controlsExperience in project realization, preferably in an international project environmentIntercultural experience /Initiative / Ability and willingness to learnPlanning and organizing / Teamwork / Customer focusResult and quality orientationJoin us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Make your mark in our exciting world at Siemens.This role is based in Kalwa, Mumbai. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.Find out more about mobility at: https://new.siemens.com/global/en/products/mobility.html and about Siemens careers at: www.siemens.com/careersSalary: . Date posted: 04/12/2024 02:03 PM