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QA Analyst
, Hyderabad, Telangana
Job DescriptionQA Manual Analyst - Capital Markets EquitiesTCS has always been in the spotlight for being adept in the next big technologies. What we can offer you is a space to explore varied technologies and quench your techie soul.The customer - LSEG (London Stock exchange group) is a leading global financial markets infrastructure and data group, also they are dedicated partners with a deep commitment to excellence, delivering value for their customers. They are leaders in data and analytics, risk, collateral and processing solutions, capital formation and trade execution. With them you get the level of influence and opportunity that youd have at a startup, combined with the large-scale impact of working at a global company.LSEG is a global organization spanning 70 countries and one rooted in a culture of growth, opportunity, diversity, and innovation, this is a place where everyone can grow, develop, and fulfil your potential with purposeful careers.Job Description:Experience: 5 Years to 8 YearsLocation: HyderabadMust have: Bachelors degree in Computer Science/Engineering or related field or equivalent professional qualification. Minimum of 5-year hands on experience in Software development life cycle, preferably in testing multi-tiered applications. Minimum of 2-year experience in Scala or Java Minimum of 1-year experience on Linux / UNIX environment. Minimum of 2-year experience in testing backend applications build on RestAPIs Minimum of 2-year experience using SQL Minimum of 1-year experience in analysing large volumes of data to prepare test data. Experience in reviewing test plans Demonstrate a clear understanding of standard software QA processes and methodologies. Ability to grasp technical and domain knowledge quickly is critical. High attention to details and strong communication skills with ability to work under pressure. Ability to train and mentor junior QA team members. Proficient in using Jira/Confluence Practices Agile principlesGood to Have: Experience in testing applications deployed in cloud ( AWS). Build, maintain and update automated test scripts based on the test cases. Experience in Capital Markets domain/ market surveillance systems. Experience in designing and writing test automation scripts using Java/Python/JavaScript coding language Experience using FIX protocol Realtime system experience Integration testing with upstream /downstream systems External teams (thinking external market teams like Quant house/Vela)Key Responsibilities:The QA Manual Analyst is a member of the Agile Team responsible for testing software developed for Capital Markets Equities Products; they apply business requirements and knowledge of software testing lifecycles to guide the testing of complex software products or customer solutions. The QA Analyst contributes through their technical expertise and talent development. They work as a part of a Scrum team utilizing Continuous Integration and Behavior Driven Development and adopting DevOps practices.Detailed Responsibilities: Study requirement specifications and raise clarifications to business analysts and customers. Able to document processes and share knowledge (helping to build up the knowledge in LSEG that we are currently dependent on EP for) Build, maintain and update test scenarios and test cases based on the requirement specifications. Able to understand business logics (alert logics) written in Scala identify test scenarios/edge cases. Report results of automated and manual tests. Troubleshoot issues in automated test scripts. Report issues and anomalies in the system in the issue tracking system. Communicate any unforeseen issues thats affecting own work to leads on time. Provide daily, weekly status updates to leads and managers. Act as a lead for the other QA team members. Create and build test plans, estimates and improvements to test process. Review QA project artefacts including Test scenarios, Test Scripts, Defect reports and Status reports. Research into new QA tools methodologies and suggest improvements to the team.LocationHyderabadJob FunctionTECHNOLOGYRoleAnalystJob Id266266Desired SkillsAWS | Java | Linux | Scala | SQL | Unix | Jira AdminDesired Candidate ProfileQualifications : BACHELOR OF COMPUTER APPLICATION, BACHELOR OF ENGINEERING, MASTER OF COMPUTER APPLICATION, MASTER OF ENGINEERING
Real Time Analyst
Amazon, Hyderabad, TS, IN
DESCRIPTIONFor more than 11 years, Amazon Web Services (“AWS”) has been the world’s most comprehensive and broadly adopted platform. offers over 100 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. Support Engineer team provides global technical support to a wide range of customers using as they build mission-critical applications on top of services. Support Engineer Global Business (Biz Ops) is a diverse team that provides the underlying infrastructure (tools, people planning, and processes) to enable decision making to ensure business success and is seeking an experienced Real Time Workforce Analyst.Key job responsibilities*Real-time monitoring & reporting of Schedule deviations like breaks, absenteeism, late login, early logout and other schedule non-adherence.*Work on real-time tickets related to schedule change request, non-production request *Prepare and communicate daily handoff report to WFM leadership team on SL performance.*Recognize and initiate escalation process for systems outages and submit problem tickets to the hot desk, and initiate appropriate tactics to ensure service levels are maintained.*Serves as primary interface between WFM and Site Ops leadership to establish and strengthen a positive partnership*The RTA will be a part of Workforce Management team and will be responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume.A day in the lifeAt AWS, (Real-Time Analyst) to be part of the AWS Support Engineer Community. As a member of the AWS Support Engineer team you will be at the forefront of this transformational technology assisting a global list of companies. The RTA will be a part of Workforce Management team and will be responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume. The position will have high visibility to all the operations teams internal.About the teamAWS WFM team Mission Statement: Providing our customers with direction and global insight to drive operational excellence. Business Operations (BizOps) is an adaptable decision support mechanism that enables Support Engineer Team to maximize customer experience by improving business efficiency and effectiveness in order to achieve objectives. We will accomplish this by: Injecting a regular cadence of reviews and inspections, bringing consistent focus to the organization’s goals Defining the global standardization and implementation of processes by providing the right mechanisms to meet customer demand, Identifying areas of opportunity and providing actionable insights We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, IND | Hyderabad, TS, INDBASIC QUALIFICATIONS- Bachelor's degree in an analytical or business field, or comparable business experience with some technical background- 3+ years of previous experience in a contact center environment using contact center technologies, such as Avaya, IEX, Nice, InContact, or similar- 2+ years of previous experience in a workforce management role, such as a real time analyst or workforce analyst- Knowledge of Excel at an advanced level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Proven strong interpersonal and communication skills with the ability to communicate effectively to a wide range of constituencies in a diverse environmentPREFERRED QUALIFICATIONS- Proactively gather the right data from appropriate sources and implement effective resolutions, probe/consider all of the facts, considers other perspectives; conduct root cause analysis; refer to long term plans and goals; prioritize key factors- Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders- Ability to prioritize and meet tight deadlines- Proven ability to build and maintain strong relationships with key stakeholders to ensure shared objectives are met
QA Analyst
Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role :We are seeking a QA Analyst to perform Quality testing work on our Data Management, Engineering & Architecture team that supports the development and implementation of the Enterprise Data Lake. The QA Analyst will partner with other team members to ensure that we bring all the data assets together in one place on our Enterprise Data Lake platform and make this data accessible to our business users for analysis and action. The business goal is to leverage WBD's data assets to create modeling solutions for audience targeting, experience personalization and subscription management. The ideal candidate should bring an exceptionally good working knowledge of various Data technologies along with experience working on the AWS (Amazon Web Services) and Snowflake cloud platform. Your Role Accountabilities: Develop and implement QA methodologies, processes, and documentation. Ability to perform in an Agile environment. Understand high-level data management and engineering requirements of the business. Work closely with data architects and analytics team to understand system and business requirements. Develop and maintain test plans, test scripts and test results. Perform System, Functional and Integration testing, and Performance testing where appropriate. Work with Product managers and Users during UAT (User Acceptance Testing) Contribute to the project planning process by estimating QA tasks and deliverables. Ability to thrive in a team-based environment and Flexibility to work in second shift. Qualifications & Experiences: 4-6 years' experience as a database QA Engineer in Data Warehousing, reporting and analytics environmentsBS/MS in Computer Science, MIS, business, or equivalent education/training/experienceWorking experience in all aspects of testing: functional, system, integration, performanceExpertise in working with Linux environmentsExperience with cloud-based tools such as Snowflake Experience automating, scripting, and streamlining processes for efficiency and accuracy utilizing SQL, Pytyon, Unix shell scripting and Windows BAT. Experienced in software delivery through continuous integration (for example git, bitbucket, Jenkins, etc.) Understanding of ELT/ETL processesExpertise in database platforms such as RDBMS or NOSQL platformsExpert level knowledge of SQL Experienced in one or more automation and scheduling tools (for example Redwood, Airflow, etc.) Experienced with Atlassian Suite (JIRA, Confluence) Not Required but preferred experience: Public speaking and presentation skills.Experience with AWS, GCP (Google Cloud Platform) or Azure tools and technologiesWindows and Linux System administration How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 03/28/2024 07:52 AM
Digital Solution Consultant Sr. Analyst
, hyderabad, hyderabad district, IN
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Digital Solution Consultant Sr. Analyst to join our team in Hyderabad, Telangana (IN:TG), India (IN).Once You Are Here, You Will: - Create test plans and test cases to cover the documented business requirements and design specifications.- Execute test cases and record results. Consult with the project team on questionable issues before opening defects.- Report test status and test metrics daily in the project tool (e.g., Jira, TFS, etc.)- Participate in team status meetings and contribute information to status, risk, and issue reports.- Ensure functionality is delivered per the SOW. Identify deviations and communicate to project leadership.- Follow all project standard operating procedures (SOP) related to time reporting, DevOps, reporting status, updating PM/ticketing system for assignments, bugs, events, incidents, requests, changes, problems, etc. Required Qualifications: - 3+ years' experience In Salesforce Platform, Selenium, Jmeter- 4+ years' experience testing in with TestNG/Junit, Maven/Gradle, Cross:browser testSalesforce Platform, Selenium,- 2+ years' experience testing in with Maven/Gradle, TDD and BDD- Sales force Certificate Preferred Experience:- Prior experience with a software development methodology, Agile preferred- Excellent written and oral communication skills- Excellent organization, follow up skills, and attention to detail Ideal Mindset:- Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations. - Analytical. You like to dissect complex processes and can help forge a path based on your findings. - Self:driven. Motivated individual who can efficiently influence delivery in complicated matrix organization.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Process and Compliance Analyst
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Process and Compliance Analyst to join our team in Hyderabad, Telangana (IN:TG), India (IN).Responsibilities stylemargin:top:8.0px::Supports and will partner with the Data Migration Teams to ensure timely readiness of Data Migration compliance aspects and components for each deployment. This includes project management activities in SolMan, DVS, and DMW readiness, Test Plans and Tester readiness, and readiness of Veeva (security scope etc.). SAP SolMan experience is preferred.:Supports the monitoring of the evolution of the migration platform and components, along with planning and ensuring compliant platform and processes. Works with the Data Migration Process and Compliance Manager to leverage best practices and develop a process that will always keep this data migration:as:a:service program compliant.:Supports the adherence to the established Data Migration Strategy and processes, and architecture principles and technology standards.:Supports the implementation of Risk Assessment and Management processes and guidelines followed. :When required, will collaborate with all internal and external auditors, and audit coordination groups, in closely aligning Data Migration teams with respective audit planning and delivery support.:Supports the audit deployment activities as per the Data Migration Strategy.:Supports Data Migration services in internal and external audits.:Supports and prepares Data Migration teams for their involvement in, and support of, audits.:Supports audits on authorization to S/4, eWM, and SAP DS/IS with DM roles.:Ensures SAP DS/IS as a platform is following client Information Security standards and expectations.Key Skillsstylemargin:top:8.0px::Hands:on experience in monitoring and assessing data migration projects to ensure they comply with defined project quality gates, industry, and security standards, as well as corporate and regulatory policies and requirements.:Experience in SAP Data Migration. (S/4 HANA data migration experience a plus) :Experience and technical knowledge of Data Migration tools; SAP BODS (Business Objects Data Services), SAP migration cockpit Tools and Methodology:Experience with use of AGILE tools : Jira, Google Sheets (all Google office tools):Motivated self:starter with exceptional interpersonal communication and presentation skills along with the ability to lead and influence others.:Strong organizational, issue/conflict resolution skills.:Proven track record working with diverse, cross:functional teams that are located regionally and worldwide.:Ability to communicate effectively with stakeholders within IT and Businesses stakeholders.:Fluent in English (written and spoken).:Familiarity with onsite:offshore models and can effectively work with decentralized data migration teams. (i.e. functional consultants and developers):Prior experience in regulated environment : Life Sciences, Pharmaceutical and/or Healthcare industries.:Experience in risk assessment, standards and controls, training and communication, and oversight are nice to have.:Understanding of compliance requirements for Life Sciences industry is a nice to have but not a hard requirement. (i.e., GxP, CSV).Location This position will require the candidate to work from India from the following NTT office locations.HyderabadBengaluru (Global Village, Whitefield)Shift timings: 10:00 till 19:00 CET.About NTT DATA Services:NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. W
Product Analyst
, hyderabad, hyderabad district, IN
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Product Analyst to join our team in Hyderabad, Telangana, India.Partner with internal business leads and external advertising customers to solve complex technical problems. Being a strategic critical thinker who is excited about tackling challenging open:ended problems and enjoys coming up with innovative solutions is key to this role. Taking end:to:end ownership of customers' technical issues, including initial troubleshooting, identification of root cause and issue resolution and external communication is a key part of this role.Write clear, detailed, and high quality project specs. Proactively manage timelines and priorities and carry an execution oriented mindset to work through tasks efficiently.Work cross functionally with engineering, business operations and business development to tackle various requests and manage the entire project from solution ideation, development, testing, deployment, measurement and refinement/iterations. Contribute to the development of support resources such as internal knowledge base articles and troubleshooting documentation to enhance the team's efficiency. Basic Qualifications:5+ years of experience in a technical or analytical problem solving role ideally working with a software productExceptional analytical literacy and quantitative problem:solving skills. Has the ability to make data:driven decisions but can also look beyond the data and holistically assess situations.Experience collaborating with highly technical engineering teams and driving complex projects from ideation to go live.Excellent organizational and project management skills. An ideal candidate will be able to scope projects, estimate timelines, and coordinate with stakeholders to get the job done.Preferred Qualifications:Strong Quote to Cash knowledge, Strong Agile, drive technical conversations in Product MgtForce platform experienceAgile MethodologyBA/BS degree in computer science, or a related technical disciplineAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Analyst, Data Engineer
TTEC, Andhra Pradesh, Hyderabad
TEC Digital Consulting’sInsights Practice is looking for a Data Engineer who is passionate aboutsolving complex data problems and intricate engineering issues with largesystems. We combine human insightand the speed of technology to transform our clients’ interactions with theircustomers. Advanced analytics of the customer experience and customerinteractions is our expertise. What you’ll be doing: The data engineer will be responsible for all aspects of executionand delivery for new and ongoing client implementations of the analyticplatform. This will require working with clients and coordinating with internalbusiness consulting, analyst, data science, and technology teams. Primary Responsibilities: Technical and functional analysis of customer implementation and integration requirementsDocumentation of implementation requirements and expected effortConfiguration and setup of the analytics platformConfiguration of data loaders and development and configuration of workflow processes and customizations to the platformParticipate in testingProactive identification of internal and external dependencies, highlighting issues, scope changes, and progress against project planCommunication of project status/issues to clients and internal managementPartner with various internal teamsProvide technical support to assist clients and partners during and post implementation. Required Experience and Skills:Bachelor’s Degree in Computer Science, Information Systems or related with 2-3 years of relevant experienceIn-depth familiarity with Big data technology and its application.Proficiency with the Azure or AWS ecosystemExperience with Big Data ETLUnderstanding of complex data flows, identification of data processing bottlenecks and designing and implementing solutions.Proficiency in .NET, C#, Python, Linux bash, Power Shell.Experienced in consuming third-party REST APIs (JSON) and SDKsA broad set of technical skills and knowledge across hardware, software, systems and solutions development and across more than one technical domain.Experienced in U SQL, PostgreSQ, TSQL Experience in professional services or technical consulting with enterprise software solutions, specifically enterprise software installation, configuration, customization, and testing.Proven ability to balance and manage multiple, competing priorities.Collaborative interpersonal skills and ability to work within cross-functional teams.Self-starter who relies on experience and judgment to plan and accomplish goals in complex fast-paced environment to ensure quality of all data integration points.Excellent customer service skills.Creative problem-solving and analysis skills.Ability to handle problem situations quickly, inventively, and resourcefully.Project management skills including:Ability to prioritize and manage tasksAbility to plan, commit, and deliver to schedulesAbility to identify, escalate, and manage project issuesWillingness to work extended hours on an as-needed basisEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Oracle HRMS Senior Analyst
TTEC, Andhra Pradesh, Hyderabad
When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as an Oracle HRMS Senior Analyst.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.Position Summary: TTEC is currently searching for an experienced Oracle Principal Analyst who has full cycle human capital implementation experience with Oracle HCM Fusion Cloud and a foundation of knowledge with Oracle E-Business. The principal analyst will be responsible for introducing and supporting the Oracle HCM Cloud for the TTEC organization, TTEC acquisitions, and joint ventures. The Principal Analyst must be a team player and adaptable to a dynamic work environment. Our Principal Analyst, Oracle Duties& Responsibilities will include:Execute planning activities for Oracle implementation projects; advise on scope, effort, and timelinesUndertake assessment activities to determine current Oracle EBS system usage and make recommendations for future usage to maximize the products licensed by TTECDesign and deliver Oracle solutions and ensure that the solutions are supported from a Human Capital and Information Technology perspectiveCapture and document functional requirements and specificationsLiaise with the functional and development teams, both onshore and offshore to communicate requirements and follow-up on progressOrganize, execute, and supervise integration and user acceptance testing (UAT)Work in a dynamic work environment with global time-zonesParticipate and contribute as solution architect when required Respond timely to daily support calls and tickets providing outstanding customer support & root cause analysis Basic Qualifications:Bachelors / Masters degree required Minimum of 2 years of experience with full cycle Oracle HCM Cloud implementation 5 - 7 years of experience with Oracle E-Business Suite HR moduleDetailed understanding of Oracle HCM Cloud functionalityGood understanding of technical integration between various Oracle productsOutstanding customer service and communication skills Preferred Qualifications:Some experience or knowledge in Human Capital domain Ability to work independently and maintain a cooperative working relationships with peer groups Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Senior Financial Analyst, Controllership
Amazon, Hyderabad, Any
DESCRIPTIONAmazon is seeking an experienced Sr. Financial Analyst to support financial reporting and analytics in Amazon Transportation Services, a leader in the global supply chain revolution through pioneering robotics, revolutionary automation initiatives, seeking sustainable solutions such as electric vehicles, and introducing one-day delivery for millions of products, in order to deliver billions of packages to delight customers Career Opportunities:Controllership seeks an Accounting and good in Finance to own Financial Reporting and Analytics and ensure financial statements are correct in transportation space for inbound, middle mile and outbound. Experience in this team opens up several career opportunities across Amazon. You will learn to produce insightful financial reporting, build robust and repeatable financial processes, controls, and perform in-depth analysis on transportation spend numbers. Given the nature of our business, you will learn to venture into unknown territory, and learn how to succeed in a new space. Team Exposure:This role partners across transportation, fulfilment, supply chain, and technology teams to improve efficiencies while improving customer experience globally. This role works with business intelligence engineers, accountants, accounting managers, data engineers, program and product managers. This role creates a "learn by doing" environment by engaging with business and technology to promote and encourage continued customer focus. You will anticipate and resolve bottlenecks while balancing business needs and escalating where appropriate. Success in this role:The successful candidate has demonstrated the following : Good in developing insights using financial trend analytics, activity based costing, econometrics, and/or statistics. The candidate should have excellent verbal and written communication as the role requires heavy partnership with global teams. This role will work in a dynamic environment working with some of the world's largest data sets in logistics costing and financial reporting. As such, the Sr. Financial Analyst must combine excellent business analysis skills and should be able to derive actionable cost measures for consumption across Amazon.Key job responsibilities - Use solid financial knowledge and business acumen to build financial models, interpret data, draw conclusions, and make recommendations that deliver results, drive improvements, and influence leaders throughout Amazon. These decisions can have global impact. - Delivers weekly/monthly financial close. Uses financial systems and advanced MSExcel functions to work with large data sets. Outputs plans, forecasts, budgets, and consolidations. - Driving continuous improvement and standardization of processes, including implementation of good practices in the controllership area - Supporting financial reporting and operating planning, demonstrating finance acumen and should be able to quickly adopt to different business needs - Preparing concise commentary, tailored to various levels of stakeholders, and collaborating with operations' leaders and other teams - Uses active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjusts style for various audiences to articulate complex finance issues clearly. - Collects and analyzes quantitative data to develop relevant reports that drive cost reductions. - Participates in hiring and mentoring peers. Seeks and leverages diverse perspectives in all activities. - Identifies opportunities to resolve defects proactively. Improves, scales, or simplifies finance tools across teams and organizations.A day in the lifeThe Sr. Financial Analyst blends reporting, critical thinking and ownership skills. while understanding and further developing financial applications. A typical day in this role provides an opportunity to resolve ambiguous problems, own month end close deliverables, work with tech partners to resolve technical issues and ensure successful accounting automation launch for month end close processes.About the team Transportation Controllership is a global finance team responsible for Financial Reporting activities, establishing Financial Control Frameworks and Advance Analytics in the transportation space, including import, domestic inbound, warehouse transfer, and outbound shipments. We partner closely with transportation business units and tech teams as they work to continually refine and scale the business to keep pace with Amazon's rapid growth. Along with our partners in Accounting, we are responsible for the contractual and managerial closing the books on Transportation spend.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 4+ years of tax, finance or a related analytical field experience- 2+ years of creating process improvements with automation and analysis experience- Bachelor's degree in finance, accounting or related field- 2+ years of building financial and operational reports/data sets that inform business decision-making experiencePREFERRED QUALIFICATIONS- 2+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 2+ years of transactional accounting field experience- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- CA or CPASalary: . Date posted: 04/10/2024 10:10 PM
Operations Analyst
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category OperationsJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. ResponsibilitiesOperate efficiently in a demanding environment, maintain composure, demonstrate leadership, and communicate in an exemplary manner.Analyze incoming service requests to assess the customer issue and determine resources that can assist in resolutionLiaise and support the escalations team as requiredDevelop trusted relationships with the leadership team across the organization. Know when, how, and the most effective ways to include executives for awareness and action.Provide consultative advice when issues arise based on cross-functional knowledge of the organization, as well as historical resolution paths.Understand the impact of each service request to our business and use this to to route to appropriate resolution teamTrack and communicate status and resolution to Salesforce personnel in a factual, professional, timely and consistent mannerRequirements BA/BS degree preferred with a strong academic record3+ years of account management, consultation, project management, escalation management and/or support experienceDemonstrate superior customer service, including the ability to set expectations, communicate clearly, confidently, timely and respectfully with customers.Understanding of Salesforce resources and organizationAbility to utilize Salesforce instance tools (i.e. Accounts, Opportunities, Cases, Reporting, Dashboards).Proficient in Google apps (slides, sheets etc..)Execute with a sense of urgency, meeting requirements with minimal lead timeAct autonomously to meet dynamic demandsAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/10/2024 03:17 PM