Business System Analyst Salary in India - PayScale

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next... From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Description bullets Your New Role :The successful candidate will have a problem-solving mindset, empathy, and customer focus. Your key responsibility will be working closely with businesses solving day-to-day maintenance issues. This service primarily involves supporting all Data and Shared services' stakeholders (Data solutions, application development, RPA, and AI/automation) with a specific focus on process-level issues. This means you will respond to tickets in our ticketing system, analyze incidents and assign them to the right L2 team, maintaining end-users well-communicated and informed. Your Role Accountabilities: Single point of contact for incidents between Data and Shared services' business stakeholders and internal teams. Review incoming emails/tickets and acknowledge.Analyze incidents and assign them to the right L2 team (Data platform, RPA, Application development, AI/Automation, etc.).Maintain/update ticket status until ticket is closed.Follow-up on ticket status from other teams involved.For RPA, BOT Schedule monitoring and execution; Re-run specific BOTs on business request; Password maintenance/reset for all BOTs.Send notification to business around downtime, major outage; and coordination with non-Provider teams as required (i.e., infrastructure team, Service Desk, etc.). Qualifications & Experiences: 3 to 5 years of experience as support analyst or business analyst Problem-solving mindset and the ability to troubleshoot. Customer focus and empathy Strong organizational skills with a keen attention to detail. Adaptability to a fast-paced and evolving technological landscape. Strong collaboration skills Fluent in English Not Required but preferred experience: Understanding of RPA tools (UIPath, Blueprism, powerAutomate, etc) Understanding of Application development (Java, .Net, etc)Understanding of data management and tools (Snowflake, Looker, Tableau, etc)Understanding of AI and automation (genAI, ML, BPM, etc)Bachelor's degree in information technology, or a related field. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 03/27/2024 05:12 PM

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Description bullets Your New Role :The successful candidate will have a problem-solving mindset, empathy, and customer focus. Your key responsibility will be working closely with businesses solving day-to-day maintenance issues. This service primarily involves supporting all Data and Shared services' stakeholders (Data solutions, application development, RPA, and AI/automation) with a specific focus on process-level issues. This means you will respond to tickets in our ticketing system, analyze incidents and assign them to the right L2 team, maintaining end-users well-communicated and informed. Your Role Accountabilities: Single point of contact for incidents between Data and Shared services' business stakeholders and internal teams. Review incoming emails/tickets and acknowledge.Analyze incidents and assign them to the right L2 team (Data platform, RPA, Application development, AI/Automation, etc.).Maintain/update ticket status until ticket is closed.Follow-up on ticket status from other teams involved.For RPA, BOT Schedule monitoring and execution; Re-run specific BOTs on business request; Password maintenance/reset for all BOTs.Send notification to business around downtime, major outage; and coordination with non-Provider teams as required (i.e., infrastructure team, Service Desk, etc.). Qualifications & Experiences: 3 to 5 years of experience as support analyst or business analyst Problem-solving mindset and the ability to troubleshoot. Customer focus and empathy Strong organizational skills with a keen attention to detail. Adaptability to a fast-paced and evolving technological landscape. Strong collaboration skills Fluent in English Not Required but preferred experience: Understanding of RPA tools (UIPath, Blueprism, powerAutomate, etc) Understanding of Application development (Java, .Net, etc)Understanding of data management and tools (Snowflake, Looker, Tableau, etc)Understanding of AI and automation (genAI, ML, BPM, etc)Bachelor's degree in information technology, or a related field. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 03/27/2024 12:02 PM

If you are looking for a challenging and exciting career in the world of technology, then look no further. Skyworks is an innovator of high performance analog semiconductors whose solutions are powering the wireless networking revolution. At Skyworks, you will find a fast:paced environment with a strong focus on global collaboration, minimal layers of management and the freedom to make meaningful contributions in a setting that encourages creativity and out:of:the:box thinking. Our work culture values diversity, social responsibility, open communication, mutual trust and respect. We are excited about the opportunity to work with you and glad you want to be part of a team of talented individuals who together can change the way the world communicates.Requisition ID:72712Key Responsibilities:Support and enhance Salesforce CRM and Service Cloud:Support Salesforce configuration and custom code changes :Assist business partners with creating requirements, identifying gaps, and formulating business requirements into technical solutions.:Create Technical Specifications based on business requirements and work with development team to deliver solutions.:Maintain a holistic view of all business system processes and users, to understand functional impacts regarding configuration, process, workflow, and reporting.:Support the integration of the next gen systems with the existing Business Application ecosystem (SAP, Custom .NET applications, SQL server data warehouse etc.).:Validate software quality and conformance to specifications and business requirements through unit:functional testing; and Identify the root cause of defects.Requirements:BS in Computer Science or related field is required.:Minimum 5 years of experience in implementation and support of Salesforce Sales Cloud, Service Cloud.:Minimum 5 years of experience in creating Salesforce Flows, Apex Classes, Apex Triggers, Batch Jobs and Lightning Components.:Experience in Salesforce integration using OAUTH and Middleware.:Experience in implementing CRM solutions for a Hi:tech company is preferred.:Excellent written and oral communication skills.:Experience working with SQL queries/procedures is preferred.:Experience working with Azure API management is preferred.Skyworks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

We are responsible for validating all customer facing assets like microsites, emails, mobile apps etc. for content and functionality with a very strong emphasis on end user experience from a customer perspective. We take a lot of pride in delivering quality customer experience through all the marketing assets we touch and which get deployed in the market.As a Business UAT Analyst at JP Morgan Chase within the Consumer & Community Banking, you will be responsible for developing and maintaining test scenarios, test plan, test cases used for UAT within Card Marketing and Execution team. You will primarily be supporting marketing campaigns. Your responsibilities will also involve performing other testing related duties as required. In this role, you will have the primary responsibility for the development of UAT testing strategies including creating testing plans and scenarios, preparing test cases, conducting UAT testing and reviewing results for final UAT business sign-off. You will need to demonstrate independent judgement to perform analysis of business requirements and system specifications, prioritize testing activities for configuration changes, execute test plans and scripts to facilitate complex testing activities, and provide specific technical guidance on defects to business stakeholders, BAs and IT. This role provides an opportunity to thrive in a fast-paced and high-visibility work environment.Job responsibilities Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation Review requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed Work with appropriate business and technology leads to determine the acceptable range for test results and performance Ensure proper version control and configuration management of all test objects developed and test environments used Create & maintain the job aids & procedures associated with the testing standards and used by CME-UAT Support during production deployment of applications and perform "validation testing" during the off-hours/weekend release windowsRequired qualifications, capabilities, and skills 2+ years of experience in manual testing - SIT/UAT or Quality Assurance experience Proven ability to manage and prioritize multiple, diverse projects simultaneously Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps Have the ability to work flexible hours, including night-of deployments and occasionally weekends if required Be proficient with MS Word, Excel, PowerPoint, Visio Possess excellent problem solving, interpersonal communication, project and time management skills Be extremely detail-oriented in regard to verbal and written documentation and communicationPreferred qualifications, capabilities, and skills Knowledge & Experience on JIRA tool Experience in execution of automated test suites Hands - on experience in both waterfall and Agile SDLC models Exposure to BDD Cucumber frameworkAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.Salary: . Date posted: 03/18/2024 10:17 PM

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a IT Business Continuity Analyst. As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive Corporate IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. What you’ll be doing:Manage the internal database of TTEC for IT Disaster Recovery utilizing the RPX Tool and ensuring that Operations updates their respective BCPsAssist in the Communications Plan for ITDR which includes increasing Technology Team engagements by harnessing internal communications page [Mosaic] and other new forms of social engagement [Slack].Assist in annual audit and compliance requirements related to ITDR.Assist in creating new templates and process documents to improve the implementation of our ITDR strategies.Conduct ITDR Tests on all current DR Scenarios that is included in TTEC's ITDR Test BibleDocuments the IT DR processes of TTEC in accordance with IT standards for Disaster Recovery and Business Continuity utilizing Disaster Recovery Institute [DRI] guidelines, ISO and ITIL. What skills you’ll need:Incident Management and Problem Management experience operating under the ITIL framework process is requiredFive years of BCDR Experience, three years focused on ITDR.Documentation skills utilizing BCDR software and Microsoft Office applications.Excellent Communications and Engagement Skills for conducting training and awareness in ITDR.Has good rapport with Technology Teams and can work in tight timelines and high stress environments.Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

VAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India. VAM SYSTEMS is currently looking for System Analyst/Developer for our Bahrain operations with the following

DESCRIPTIONAmazon's mission is simple: we want to be Earth’s most customer-centric company. Fulfilment by Amazon (FBA) enables third-party businesses (our Selling Partners) to hand over the heavy lifting of warehousing, payment processing, delivery returns and customer service to Amazon, utilizing the capabilities that Amazon has built over the last 25 years. Today thousands of Amazon Sellers from more than 130 different countries around the world fulfill orders to customers in 185 countries using FBA. Last year FBA in EU served +2.5 billion units.The PanEU and Seller fees teams currently seek a competent, curious, resourceful, and experienced Business Analyst to supercharge our analytical capabilities. The candidate must have excellent quantitative and data analytical abilities and have experience working with statistical models to assess and measure impact, and build predictive models.The Seller fees team sets the overall monetization strategy for our marketplace businesses across Europe and UK. We are a high impact team responsible for driving top and bottom line impacts for the Fulfilled by Amazon (FBA) business. Roles on this team have high leadership visibility. PanEU FBA is Amazon's flagship fulfillment program in Europe, streamlining the experience of selling across 8 marketplaces for our selling partners, and lowering prices, improving delivery speeds and maximizing available selection for our customers. The central PanEU team manages program growth and drives the development of new features to address key seller pain points.The role presents an exciting opportunity to mine petabytes of data in one of the world's largest data lakes in the world via leveraging a wide plethora of Data Analysis and Data Visualization techniques and tools. Your goal will be to discern the complex system decision patterns, to uncover profound insights and to build sustainable tech artifacts to support FBA EU business growth.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDKey job responsibilities• to build data pipelines for key Seller Fees and PanEU metrics• to analyze the Seller Journey on FBA and identify new growth levers for PanEU• to automate manually maintained ETL pipelines• to lead deep dives working backwards from business hypothesis and anecdotes• to build insightful dashboards for non-tech audience• to contribute to key business documents• to own several strategic initiatives, which are the part of department’s analytics strategy• to efficiently collaborate with business stakeholdersWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS• Bachelor's degree in Computer Science, Mathematics, Statistics, Finance, Engineering, Operations Research, Finance, Economics or similar• 5+ years of relevant professional experience in business intelligence, business analytics, statistics, data engineering, data science or related quantitative field• Proven track record of leading analytics projects which included data mining, predictive and/or prescriptive analytics• Proficiency in SQL, ETL and databases in a business environment• Proficiency in at least one data visualization tool/software (e.g. PowerBI, Tableau, QuickSight)• Impeccable attention to detail, passion for processes, systems and data miningPREFERRED QUALIFICATIONS• Master's degree in Computer Science, Mathematics, Statistics, Finance, Engineering, Operations Research, Finance, Economics or similar• 7+ years of relevant professional experience in a fast-paced, high-tech environment with the main expertise in business intelligence, business analytics, statistics, data engineering, data science or related quantitative field

DESCRIPTIONAmazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online. Amazon's Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Finance Analyst to support our Accounting Onboarding team. The Financial Analyst will partner with the Accounting Onboarding team (based in the US) to support various Amazon businesses for launching their products and services by automating their accounting and reconciliation processes. This is an exciting opportunity to join fast-paced businesses at Amazon. The successful candidate will be strategic, analytical, and have a demonstrated ability to support financial systems and architecture. The successful candidate will be comfortable working in cross-functional teams, and demonstrate strong leadership skills. The candidate must have superior attention to detail and the ability to manage multiple competing priorities. The position represents an exciting opportunity to be a part of an extremely dynamic and high -paced environment, support a global organization and work with accounting and business teams. The role offers significant opportunities for rapid growth and is a great place to learn about various businesses at Amazon.Key job responsibilities- Must have knowledge of an application’s functionality. They know what functionality is available in their system and how to configure it to work for business processes- Help customers author and release accounting configurations using home grown business configuration management solutions.- Troubleshoot integration issues by partnering with internal technical teams across the orgs.- Work very closely with the technical teams across Amazon's lines of businesses to come up with innovative solutions that will accelerate the adoption of technology used for Financial Reporting and reconciliation. - Work independently to manage projects and support Amazon's global businesses and development teams in the design and implementation of accounting systems. - Provide project management update within and across business units to transition new processes and/or permanent solutions to support the Amazon accounting team. - Coordinate with the global accounting teams to establish and maintain strong communication channels.- Identify, implement, and adhere to best practices across all new project launches -Offering and receiving coaching, support, and guidance to the team.- Supporting in User Acceptance Testing (UATs) in close co-ordination with business and accounting teams.- Provide inputs for monthly and quarterly business reviews in a timely manner.- Facilitate the business reviews with data analysis and follow through with business leaders on actionable items for improving business metrics over a period of time.- Measuring and monitoring of metrics for new business initiatives.- Present recommendations to senior management on strategic decisions, and planned future initiatives.- Demonstrate appropriate understanding / working knowledge of accounting principles and internal controls, and apply them.- Ensure appropriate financial policies, procedures, and internal controls are in place, documented, and operating as intended.- Drive process improvements required to enhance controls.- Actively participate in strategic initiatives and special projects when assigned or required.A day in the lifePrioritization, Resource Planning and Stakeholder Management. Gathering requirements from various Amazon businesses integrating with financial automation tools.Collaborate with engineering teams to come up with optimal solutions for accounting automation.Work on code review and config review process by following the guidelines.Participate in UAT and guide internal customers with troubleshooting.Work on deployments to production after acquiring UAT sign-off from stakeholders.About the teamAmazon's Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Finance Analyst to support our Accounting Onboarding team. We are open to hiring candidates to work out of one of the following locations:Pune, MH, INDBASIC QUALIFICATIONS- 1-3 years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- -1-3+years of experience of working in Financial Services implementing solutions.- - Act as liaison between customers and engineering teams.- - Ability to understand complex business flows and break them into use cases.- - Experience using data to influence business decisions- - Good command on English language oral and written skills- - Strong Project Management skills- -Experience working with large-scale data reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, PeopleSoft, SAP, Lawson, JD EdwardsPREFERRED QUALIFICATIONS- - Certified Accountant with CA, ICWA, CIMA, CMA, CPA or other designations- 1-3 years of experience in a technical consulting or techno-functional consulting role in a customer centric, fast-moving environment.- - Proven ability to develop new ideas and creative solutions- - Proven ability to work successfully in an ambiguous environment- - Proven ability to meet tight deadlines and prioritize workload- - Ability to work in cross-functional teams- - Customer focus and professional demeanor

About NetApp We're forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can't do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it's in our DNA. We push limits and reward great ideas. What is your great idea? "At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEOJob SummaryThe Business Systems Analyst (BSA) focuses primarily on individual business processes and systems throughout the Finance, Treasury, Financial Planning & Analytics functions, however, they also may work with Sales, Supply Chain, HR, Payroll, Marketing, and other functional areas as well. This individual will work collaboratively across all the Finance business processes and departments to design, build, test, and implement applications solutions. The primary focus will be on our ERP system, which is Oracle Cloud ERP. The ideal candidate will be capable of quickly understanding business processes, organizing projects and tasks, and communicating at all levels of the organization. Specific areas of responsibility of the BSA include: • Business Functional Knowledge: o Collaborate with business users to define processes that meet business needs. o Ensure processes are scalable and flexible to meet future business need. o Design processes that can be implemented with minimal disruption to supporting systems, and that are cost effective. o Anticipate the needs of stakeholders affected by process change. o Ensure that proposed changes represent the best overall fit for the organization. o Serve as subject matter expert on features and capabilities of ERP. Continuously works to understand ERP capabilities, functionality, features, and modules to help provide solutions to make users and the company more efficient and cost-effective.Job Requirementso Develop and define IT requirements to support process and system changes. o Lead mid to large-size ERP projects. Must be able to lead the project team, monitor progress, set deadlines, and meet the needs of the key stakeholders in a timely manner. o Co-lead design sessions to identify gaps and opportunities. o Create detailed functional design documents for conversions, interfaces, and reports. o Coordinate with IT development teams to manage the development process and resolve issues. o Prepare and execute testing plans to ensure high quality results. • Support and Technical Sustaining Operations: o Monitor implemented systems and processes to ensure high performance. o Manage support requests to ensure timely and thorough resolution of issues. o Engage with vendor service support groups to bring resolution to system performance or other processing issues.Educationo Bachelor's degree in business, Finance or Accounting, Economics, or Information Technology. o Very good understanding of key business concepts, processes, and terminology including Accounts Payable, Accounts Receivable, General Ledger, Fixed Assets and Financial Reporting o 6+ years of experience with supporting or configuring Oracle ERP systems to enhance functionality. o 3+ years of Oracle ERP Project Leadership. Required Skills and Abilities: o Bachelor's Degree in relevant field; or 6+ years of relevant experience. o Intermediate to advanced Microsoft Excel skills. o Ability to work on multiple tasks and to self-manage deliverables, meetings, and information gathering. o Excellent communication skills - able to present options and solutions in a way that can easily be understood by business users. o Strong experience on Oracle ERP applications, ERP cloud knowledge is a plus.Did you know... Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you. Why NetApp? In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future. If you run toward knowledge and problem-solving, join us.Salary: . Date posted: 04/11/2024 03:04 PM

Who We AreBuild a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.About The JobThe Business Systems Analyst works within the Enterprise Business Systems team. The Enterprise Business Systems team's goal in the company is to enable internal teams to do their jobs more efficiently and effectively using enterprise applications and data. This is a techno-functional role that will be instrumental in configuring and extending SaaS applications that serve internal departments.What You'll Be Doing:Help drive SaaS system implementations for the services, support & customer success functions (e.g. CRM, Service Desk & Knowledgebase, Omni-Channel Support, Experience Cloud (Community), Customer Success Automation, Professional Services Automation, etc.)Research system functionality of existing SaaS software (e.g. Salesforce Service Cloud, (SFDC), Certinia, Salesforce Billing, Avalara etc.)Assist with backlog definition and prioritization by partnering with internal departments to understand the need of the businessBuild prototypes in sandboxes through a mix of configuration and UI-based automationsAnalyze data to inform systems functionality needsCreate documentation on new system functionalityResolve L2/L3 ticketsContribute to identifying scalable solutions in existing systems and/or implementing new systemsPerform QA testingWhat You Need:6 years + experience implementing / configuring SaaS applications (CRM, PSA, CSM, ERP etc.)5 years + experience as a systems analyst or systems administrationHands on experience building SFDC Workflows, Process Builders or FlowsAnalytical thinking and problem solvingAbility to learn new systems quicklyLots of curiosity and a drive to solve problems through technologyStrong sense of ownership to figure things outDetail orientated with the ability to understand both the user problem and technical solutionAbility to document the business case and requirementsStrong communication skills with the ability to work with business analysts and vendors to document possible solutionsStrong documentation etiquette to clearly define both the problem and the solutionOutstanding customer service skills and proven multitasking capabilitiesPreferred Skills:Experience supporting enterprise systems such as CRM's and ERP's with a preference for demonstrated experience in SFDC Experience Cloud (Community), Salesforce Billing, Avalara, Certinia, Sage Intacct or similarSalesforce Lightning components experience a plusSQL and/or Apex experience a plusTicket management software such as Jira, ServiceNow, FreshService a mustSiemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html.The Brightly CultureWe're guided by a vision of community that serves the ambitions and wellbeing of all people, and our professional communities are no exception. We model that ideal every day by being supportive, collaborative partners to one another, conscientiously making space for our colleagues to grow and thrive. Our passionate team is driven to create a future where smarter infrastructure protects the environments that shape and connect us all. That brighter future starts with us.Brightly is committed to maintaining an equitable, fair, and inclusive workplace. We welcome diversity and encourage applications from all qualified applicants. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you do require accommodations, please send an email to: [email protected] we thank all applicants, however only those under consideration will be contacted for an interview.#brightlySiemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 04/13/2024 08:33 PM