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Manager, Data Governance Enablement
Four Seasons Hotels and Resorts, Four Seasons Corporate Office Toronto, Any, Canada
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.The Manager, Data Governance Enablement is a multi-faceted role meant to enable the DG program through technology and automation, knowledge management and training, and performance measurement. The individual will be responsible for overseeing the selection, implementation, and maintenance of data governance software solutions to support the organization's data governance framework. They will also play an important role in supporting data literacy and upskilling the data stewards to make sure we are maximizing the use of data. The ideal candidate will possess a strong understanding of data governance frameworks, policies, and procedures while also having a expertise in application management. They will also have a strong background in knowledge management background to help build an accelerate a data-centric culture.This role is based in Four Seasons Hotels and Resorts, Toronto Corporate Office, reporting to the Director, Data Strategy and Governance. This role involves interactions with primarily internal stakeholders at various levels. What You'll Be Doing: Data Governance application managementLead the implementation and configuration of data governance software solutions, ensuring alignment with organizational requirements and objectives. Evaluate and recommend data governance tools and software solutions that align with industry best practices and organizational goals, considering factors such as functionality, scalability, and ease of integration. Manage the integration of data governance software with existing systems, databases, and other relevant technologies. Work closely with software vendors, developers, and internal teams to implement software updates and improvements. Maintain comprehensive documentation of software configurations, integrations, and customizations. User EngagementCollaborate with internal stakeholders to gather software requirements and customize configurations to meet specific business needs. Develop and implement training programs and supporting guides for data stewards and other users to ensure proficient and effective use of data governance software. Customize and enhance data governance software functionalities based on evolving organizational requirements. Provide ongoing support and troubleshooting assistance to users, addressing issues and optimizing software usage. Administration Support Develop and maintain a centralized knowledge repository, ensuring that information is easily accessible and up-to-date. Evaluate, implement, and manage knowledge management tools and platforms to facilitate collaboration and information sharing. Create and maintain tools, guides, templates, and other supporting products to enable stakeholders with necessary tools to promote high quality data. Data literacy improvement and upskill of Data Governance capabilities in key rolesFoster a data-centric culture within the organization. Conduct training sessions to educate staff on data governance principles, policies, and best practices. Develop training program to upskill key DG roles and enhance overall data literacy. Data Governance EvaluationDG Performance Measurement Develop key performance indicators (KPIs) to measure the effectiveness of DG initiatives and regularly report on progress. Key Skills: Technical Skills Applied experience in data governance and / or data management. Knowledge of industry leading data governance practices. Familiar with implementation and use various data governance tools and software. Familiar with DMBOK principles. Understanding of complete data lifecycle and related data governance requirements. Understanding of GDPR and related legislation. Ability to manipulate, analyze and transform large datasets to understand trends and patterns. Working knowledge of cloud computing platforms. MS Azure preferred (Microsoft Synapse, Azure Data factory, Azure Data Lake, PowerBI). Proficient in SQL or other programming languages. Experience with data visualization and dashboarding (Power BI, Tableau). Expert in Microsoft Office software (Word, Excel, PowerPoint, Access). Leadership High personal and professional integrity and strong work ethics. Ability to create vision and delegate tangible actions. Results oriented, willing to drive projects to completion. Demonstrated ability to manage adversity and challenging situations. Business / Analytics Skills Works to understand the business need and how the data will be used to drive decisions into action plans that will grow the business. Effectively navigates through ambiguity and complexity to provide clarity for the team and the requester. Works well under pressure and can manage multiple tasks under time constraints. Strong with process management including the development of processes and procedures. Familiar with agile methodology and comfortable working in an agile environment. Communication Skills Works to understand the requester needs when building the upfront story to ensure clarity and actionability. Listens carefully to understand requirements and seeks clarity as needed. Provides well-structured reports and documents to convey analysis and insights that are clear, concise and reader-friendly. Demonstrates understanding of the importance of storytelling by incorporating visual enhancements into presentations. Planning / Organizational Skills Demonstrates the ability to organize and work with high volumes of data Establishes clear expectations to ensure smooth execution. Handles multiple demands and conflicting priorities by quickly re-allocating time and resources. Organizes self and the team in setting and managing priorities. Demonstrates a relentlessly high standard for attention to detail and holds others to the same Delivers on commitments on time and on budget. People Engagement Takes the initiative to clarify performance expectations. Ensures each person/direct report is clear on performance expectations and has the flexibility on how to reach those expectations on a supported path. Provides each person with the tools and resources to achieve excellent performance. Takes the time to acknowledge the efforts and contributions of others. Works to build relationships with colleagues to both provide and receive the best support. What You Bring :Proven experience in software management, with a focus on data governance and knowledge management. Strong understanding of data protection regulations and compliance requirements. Excellent communication and interpersonal skills. Analytical mindset with the ability to translate data into actionable insights. Experience with data governance tools and technologies. Bachelor's or Master's degree in a relevant field (e.g., Data Management, Information Technology, Data Analytics, Business Analytics, Informatics). This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 03/19/2024 09:59 AM
Manager, Franchise Operations
Wyndham Hotel Group, Toronto, Any, Canada
Wyndham Hotels & Resorts is now seeking a Manager, Franchise Operations to join our team in Toronto, Ontario.Why Wyndham?By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you'll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can't wait to welcome you!The RoleManager of Franchise Operations supports the overall mission of the Franchise Operations team by nurturing relationships with owners by understanding their individual goals and needs while recognizing every hotel is unique. The MFO optimizes owners' performance by delivering innovative solutions and relevant resources using our experience and network across the organization. What you'll do Compel owner involvement to achieve performance goals and drive franchisee satisfaction by embracing an Owner First mindset that directly aligns with our Count on Me service culture values: Being Responsive, Being Respectful and Delivering a Great Experience. Develop trusted relationships with external customers in order to educate, motivate and influence adoption of tools and resources to elevate performance. Execute Wyndham Hotels and Resorts initiatives, projects and related tasks. Execute a Portfolio Management strategy that improves overall performance through consistent communication, contact and touchpoints with hotels and owners. Analyze data to develop and execute strategies to expand revenue generation opportunities, drive growth and performance while improving quality performance and increasing customer satisfaction with each hotel. Drive NRG through retention and development opportunities. Collaborate with internal stakeholders. Provide accountability to the organization through documentation, follow up and system reporting. Achieve annual service, performance and KPI goals in order to impact WHR profitability. Take ownership of personal and professional development. Project a positive image and promote the value of Wyndham Hotels & Resorts. Respond to one off requests from the business that are property specific within an indicated SLA. You'll be successful if you have Position entails exposure to interior and exterior hotel property environments inclusive of the multilevel properties, inclement weather (i.e. stairs, onsite restaurants, pool and exercise facilities, etc.). Seamless continuation of work while traveling on company business (i.e. conduct work using mobile devices, from hotels, while at trade shows, and/or across varying time zones when necessary). 90 % travel with flexible work schedule. Work under pressure with extended hours/days when required, in order to meet deadlines. Must be able to independently prioritize and schedule multiple responsibilities. This position requires the ability to stand and be on your feet for approximately 50% of the day. This position requires the ability to sit and drive long distances for approximately 75% of the week. Qualified candidates must be able to lift a minimum of 10 lbs. Excellent verbal and written communication skills required to effectively present material to various audiences. This position requires the ability to bend, twist, squat, push/pull while inspecting properties. Required Qualifications/Experience 2 to 4 years of progressive experience in a hotel or a related field required, preferably, property and corporate management experience. 4 year college degree (Preferred). Multi-property experience. Industry certifications (Preferred). Proficient in Microsoft Suite (i.e. Office, Word, PowerPoint, Excel etc.). COMPANY OVERVIEW:Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands-think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8-Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.Job Location: Toronto, Ontario Employment Status: Full-timeSalary: . Date posted: 03/21/2024 01:14 AM
Corporate & Investment Bank - Credit Sales - Vice President
JPMorgan Chase, Sydney, Any, Australia
If you are passionate with a strong desire to set and achieve challenging goals, you have found the right team. As a Vice President in Credit Sales, you will be responsible for maintaining and developing investor relationships for the bank primarily in Australia and New Zealand. You will be working with our partners in Trading, Structuring, DCM, Syndicate and Research to provide comprehensive client coverage.Job Responsibilities: Work closely with the Trading, Structuring, DCM, Syndicate and Research teams to provide comprehensive client coverage on credit products Understand the drivers of relevant markets and establish a high degree of competence with clients around executing trades in primary and secondary markets Pitching ideas, providing market updates and executing trades across a wide range of clients (asset managers, pension funds, banks, sovereign wealth funds, hedge funds etc) Understands the firm's approach and policies for managing risks and comply with the applicable legal/regulatory rulesRequired Qualifications, capabilities and skills: Minimum 5 years of relevant work experience in Credit sales Minimum of a Bachelor's degree in Finance, Economics or other disciplines Strong understanding of Credit products: Corporate Bonds, CDS, Credit indices, Repo Proficiency in identifying market drivers with keen interest in learning about other products to develop a cross-product skill set Team player who is detail oriented with a disciplined approach to process and quality control Strong communication skills to interact with clients and internal partnersPreferred qualifications, capabilities, and skills: Ability to build trust with clients and internal stakeholders by demonstrating an understanding of their needs Entrepreneurial, self-motivated and ability to build and develop business About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 03/27/2024 10:30 PM
Manager, Corporate Rooms Training
Four Seasons Hotels and Resorts, Four Seasons Corporate Office Toronto, Any, Canada
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Manager, Corporate Rooms TrainingAs our brand expands, the need to strengthen structural foundations and guidance across all sectors becomes increasingly critical. Rising turnover rates, a lack of institutional knowledge, inconsistent systems, and upcoming property openings underscore the importance of a skilled, Manager, Corporate Rooms Training.This role is pivotal in establishing solid foundations within the division, bridging critical technical gaps, and delivering hands-on functional training across various aspects of the Rooms Division. The Manager, Corporate Rooms Training must possess comprehensive knowledge and experience in Housekeeping and Front Office operations. This position will play a vital role in ensuring our teams are equipped to provide exceptional guest experiences while maximizing operational efficiencies.Reporting directly to the Senior Director Operations, Rooms, this individual will collaborate closely with the Manager, Corporate Rooms Operations as well as Senior Directors of Housekeeping, Rooms Leads and Regional Rooms Councils. The Manager, Corporate Rooms Training will work with Learning & Development personnel to spearhead tailored training programs for our global Rooms Teams, covering Front Office, Core/PBX, Guest Services, Kids for All Seasons, Concierge, Guest Experience, Housekeeping, and Laundry.The ability to provide hands-on training and support at both operating properties and during openings is crucial.What You'll Be Doing: Collaborate with Manager, Corporate Rooms Operations and Senior Director of Rooms to understand the training needs and tools required at the properties globally within the Rooms Division.Design and deliver hands-on functional training across all Rooms Division areas in collaboration with Global Learning and Development.Dedicated functional training role creates custom functional training content & programming over and above brand-wide content, including functional onboarding, training and change management for function-specific implementations, and functional skill-based training.Provide specialized training in housekeeping and laundry to address critical skill gaps and operational challenges.Conduct training sessions on Rooms Division systems to ensure staff proficiency.Partner with Senior Directors of Housekeeping and Rooms Leads to identify training needs and enhance operational effectiveness.Travel to properties for on-site training, pre-openings, openings, regional conferences, and vendor collaboration.Coordinate with Global Learning and cross-functional teams to align training initiatives with organizational objectives.Evaluate training programs continuously and implement improvements as needed.Ability to create, modify and revise policies and procedures within the Rooms Division areas in support of training.What You Bring: Bachelor's degree in education or equivalent field/experience.5+ years of Rooms Division experience in the global hospitality industry, with a focus on housekeeping operations.5+ years of experience designing, delivering, and implementing technical training. Hospitality/service industry experience preferred.Proven track record in developing and delivering hands-on technical training programs preferably in both digital and tactical formats.Has previously assisted with mass trainings and project rollouts.Has some working knowledge of hospitality and service.Excellent communication and presentation skills, with the ability to effectively explain complex concepts to diverse audiences.Proficiency in Microsoft Office 365 (Teams, OneDrive, SharePoint, Word, PowerPoint, Excel)Knowledge of e-learning platforms and other digital training tools.Knowledge of CX Platforms (Medallia)Quality Assurance Partners (LQA, Forbes, Coyle)Willingness to learn and stay updated on emerging trends and innovations in training methodology.Strong understanding of Rooms Division systems and processes.Ability to collaborate effectively across departments and regions.Strong decision-making skillsPromotes and integrates continuous learning initiatives.Promotes strong team relationships and trust.Develops training standards for effective & timely delivery.Encourages sharing of innovative ideas inside and outside the organization.Willingness to travel extensively and work flexible hours.This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 03/28/2024 09:58 AM
Manager, Tax (International and Production Tax)
Paramount Pictures, Toronto, Ontario, Canada
OVERVIEW AND RESPONSIBILITIESWe are looking for a Manager of Tax to join our fantastic team! The responsibilities are as follows.-  Manage, analyze the collection of data and preparation of all Canadian income and sales tax filings, including instalment remittances and other ancillary filings such as Non-Resident withholding taxes, Employer Health Tax, and Worker’s Compensation Board returns.-  Liaise with US International tax team and prepare quarterly and annual tax provision of varying complexity and supporting schedules including tax GL and true-up reconciliations, and annual reporting tax packages.-  Support tax audits and ad-hoc tax projects.-  Maintain compliance trackers and ensure accurate, timely filing of all tax forms.-  Manage relationship with Production team including the registration/deregistration of all tax related accounts for Production entities.-  Find and implement opportunities for operational improvement in company tax procedures.-  Assist in the implementation of corporate strategic tax planning including the verification of appropriate transfer pricing margin across various businesses and divisions.-  Maintain effective control procedures over all aspects of the tax process.-  Research tax issues as arise and monitor legislative and regulatory tax law developments, communicate the effects of these developments to management and create strategies to capitalize on changes to taxation legislation.-  Develop rapport with various Business Head for greater levels of effectiveness and engagement.BASIC QUALIFICATIONS-  Completed CPA Designation-  Completed CPA Level 1 & 2 In-Depth Tax Course preferred-  At least 3+ years of tax experience in large corporate environment or equivalent public practice experience in a public accounting firm.ADDITIONAL QUALIFICATIONS-  Proven expertise in tax accounting.-  Strong analytical, and research skills.-  Excellent written and oral communication skills.-  Detailed-oriented and focused on accuracy.-  Ability to work well independently, under pressure and with minimal direct supervision.-  A great teammate with strong organizational and interpersonal skills!-  Advanced knowledge of Excel and TaxPrep software.Salary: Inquire. Date posted: 03/31/2024 04:57 AM
Manager - Finance Operations Business Partnering, Finance Operations
Amazon, Bengaluru, Any
DESCRIPTIONAs a Finance Operations Business Partner, the candidate will work with customer-centric, and entrepreneurial teams to drive financial results, scalable processes and numerous improvement initiatives. The functional domain will be Accounts Receivable and Accounts Payable, Forecast of business growth and volume to identify impact on Finance Operations and driving technology adoption in existing and new initiatives. The candidate exemplifies ownership and holds self, stakeholders and partner teams to high standards of accountability, quality and precision in communication, alignment and execution. The role will require dedication to drive results for internal and external customers through consistent focus on defect reduction and prioritization of business outcomes. The primary audience for this role is Executive / Senior Leaders in Business Operations, Finance, Technology and other groups such as Legal, Accounting and Tax. Key job responsibilitiesSet customer-centric goals in Accounts Receivable (Accurate Billing, Collections), Accounts Payable (Timely and Accurate Payments), define programs to translate goal-statements into incremental progressive actions, schedule and achieve implementation milestones, develop processes, documentation and communications for launches and ongoing support that reinforces learning and customer experience. Owns financial reporting for related business area; understands input drivers and validates integrity of reports. When stakeholders are faced with difficult business problems, the candidate fosters constructive dialogues, harmonize conflicting views, lead the resolution of issues, and earn trust.Build scalable processes through technology that addresses volume, complexity, regulatory frameworks and expansion. Work backwards from customer through high quality and effective whitepapers or business requirements document.Define measures of success, methods to validate measurement of the right parameters, but does not engage in optics. Schedule periodic reviews to assess progress, identify risks or blockers timely and implement agreed resolutions for core programs such as Vendor Experience, Customer Experience and Controllership initiatives.Build business relationships with systems and business owners globally to ensure process excellence and the highest degree of controllership.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- 8+ years of Accounts Receivable or Account Payable experience- 8+ years of multiple finance and accounting roles experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience- CA, CMA with 10+ years Post Qualification ExperiencePREFERRED QUALIFICATIONS- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of resultsSalary: . Date posted: 04/02/2024 09:17 AM
Corporate Communications Professional (Pune)
, IN
Job ID: Required Travel :MinimalManagerial : NoLocation: :India: Pune (Amdocs Site)Who are we?Amdocs helps those who build the future to make it amazing. With our market:leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next:generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of 4.89 billion in fiscal 2023.In one sentenceCommunications professionals are passionate about execution They finalize and deliver company messages, content, and documentation internally to employees and externally to analysts, member of the press, industry specialists, customers, and the general public.What will your job look like?:Build and edit content such as press releases, blogs, eBooks, articles, internal materials, technical documentation, proposals and more.:Communicate strategic messages to meet business needs internally and externally, using both traditional and innovative methodologies.:Lead innovative means to attract and engage audience, such as new PR and AR initiatives, new types of collateral, and innovative campaigns.:Communication professional are promoting thought leadership to position the company and key representatives as industry specialists.:Build and manage partners relationship by providing consultation services and useful input and planning.:Ongoing support to key partners internally across teams and management, and externally with press, analysts and industry specialists.:Supervising and sharing industry news with relevant internal audiences to both educate and cultivate engagement:Capability to work on relevant platforms and vendors, internally and externally such as PR or creative agencies, subcontractors and social media.All you need is...:Bachelor's degree or equivalent professional experience in the area of marketing, PR, communications, engineering, law, computer science, etc.:2:3 years of proven experience in relevant field.:Confirmed writing ability with the ability to clearly communicate messages.:Experience establishing good working relationships across cultures and organizations in a matrix environment.:Shown capability of prioritizing multiple tasks.:Delivers excellent, timely results, and generates clearly expressed reports of those results.:Experience in the execution of processes, with the ability to work collaboratively with multiple partners in a matrix environment.:Demonstrate the capacity to quickly learn and understand the business as required per position.:Experience working with vendors (such as PR vendors) and platforms (such as social media platforms).Why you will love this job::Ability to build valuable customer relationships while gaining team building abilities across all boundaries.:You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth and one of the highest scores of employee engagement in Amdocs.:Opportunity to demonstrate your project management skills and industry insights.:Showcase your consulting acuity to relevant partners including input and assistance with planning; for example, advising on PR plans, social media initiatives, etc.:We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leaveAmdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
Manager / Sr. Manager -Revenue Management
Marriott International, Mahabaleshwar, Any
Additional Information Manager / Sr. Manager -Revenue ManagementJob Number 24059638Job Category Revenue ManagementLocation Le Méridien Mahabaleshwar Resort & Spa, 211 / 212 Mahabaleshwar - Medha Road, Mahabaleshwar, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARY Manages rooms and function space inventory and ensures inventory is allocated and restricted properly to maximize revenue and profits for hotels in the market. Responsible for building rates, packages and hotel sales strategy information in the hotel(s)' inventory systems. The position makes pricing and positioning recommendations for market hotels. Conducts analysis of revenue, profit and demand associated with hotel rooms and space inventory. Position contributes to forecasts, budgets, weekly and daily projections. Position critiques sales strategy effectiveness and prepares historical and future analysis of revenue and profit opportunitiesCANDIDATE PROFILE Education and ExperienceA degree in a relevant business discipline preferred or demonstration of equivalent work experience.CORE WORK ACTIVITIESExecuting Revenue Management Projects and Strategy • Manages room authorizations, rates and restrictions. • Manages function space authorizations, restrictions and rental. • Manages rooms inventory to maximize cluster rooms revenue. • Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. • Releases group rooms back into general inventory and ensures clean booking windows for customers • Ensures that the hotel(s) sales strategies are effectively implemented in the reservation system and the inventory system. • Prepares sales strategy critique. • Monitors transient and group inventory daily to ensure straight-line availability and maximization of revenue potential for all brands. • Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. • Supports cluster selling initiatives by working with all reservation centers. • Uses reservations system and demand forecasting systems to determine, implement and control selling strategies. • Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. • Initiates, implements and evaluates revenue tests. • Ensures compliance and participation in company promotions and eCommerce channels • Ensures all hotels follow brand strategies that will maintain and/or increase the hotel(s) revenue per available room (RevPAR) and revenue per available square foot (RevPAS). • Understands the working relationship between sales, reservations and property management systems. • Participates in periodic regional reviews • Promotes and protects brand equity. • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. • Establishes long-range objectives and specifying the strategies and actions to achieve them. • Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). • Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.Analyzing and Reporting Revenue Management Data • Compiles information, analyzes and monitors actual sales against projected sales. • Creates long range forecast for rooms and catering by segment and updates forecast every period. • Creates weekly forecast for property operations and staffing purposes • Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. • Maintains accurate reservation system information. • Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. • Generates updates on transient segment each period. • Assists with account diagnostics process and validates conclusions. • Provides revenue analysis functional expertise to general managers, property leadership teams and market sales leaders. • Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space - for prescribed timeframes • Prepares revenue and profit opportunity analysis. • Manages all revenue, profit and demand data associated with rooms and function space • Develops and/or uses analytical tools and systems to maximize revenues and profit. • Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. • Analyzes information and evaluates results to choose the best solution and solve problems. • Using computers and computer systems (including hardware and software) to, set up functions, enter data, or process information. • Generates and provides accurate and timely results in the form of reports, presentations, etc.Building Successful Relationships • Proactively develops constructive and cooperative working relationships with others, and maintains them over time. • Acts as a liaison, when necessary, between property and regional/corporate systems support. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/05/2024 01:56 PM
Manager of Software Engineering - Java
JPMorgan Chase, Any
This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions.As a Manager of Software Engineering at JPMorgan Chase within the Corporate and Investment Banking - based Payments Technology team - Supporting Latin America projects, you lead multiple teams and manage day-to-day implementation activities by identifying and escalating issues and ensuring your team's work adheres to compliance standards, business requirements, and tactical best practices. Job responsibilities Provides guidance to immediate team of software engineers on daily tasks and activities Sets the overall guidance and expectations for team output, practices, and collaboration Anticipates dependencies with other teams to deliver products and applications in line with business requirements Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and business requirements Creates a culture of diversity, equity, inclusion, and respect for the team members and prioritizes diverse representation Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years of applied experience Experience leading technology projects in core Java (version 8), one of the following Javascript libraries : Angular 1/2/4, React, Spring; Hibernate, Docker, Kubernetes, Spring Boot and Spring Batch Experience with Micro Services, Service Orientated Architectures, RESTful microservices Working knowledge in a major relational database such as Oracle Experience with Linux, Tomcat, Websphere Experience managing technologists Proficient in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security In-depth knowledge of the financial services industry and their IT systems Knowledge of Payments Products Preferred qualifications, capabilities, and skills Experience working at code level About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/08/2024 10:24 PM
Manager, Technical Support Engineering - Revenue Cloud
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. MANAGER TECHNICAL SUPPORT : A Technical Support Manager is responsible for ensuring the success of our customers by effectively managing a team of Support Engineers (Salesforce Technical Experts) along with associated support projects and processes. This role involves handling critical customer escalations, career development of individuals, and project management processes. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to grow the team, run projects of organisational importance, guide / mentor next cadre of leadership as per Salesforce values, while being a face of organisation to the wider world The candidate is expected to be independent, self-motivated, proactive, results-oriented and able define and provide a high level of customer satisfaction through the delivery of world-class support services.Location: HyderabadWork Hours: We are a 24x7 Support Hub, the candidate hence needs to be ready to work in any shift available and be ready to change shifts based on business requirements from time to time.Experience/Skills Required:Overall work-experience of 10+ years, Strong people management expertise of at least 4 - 5+ years in technical support management roles.Strong Experience in managing technical support professionals.Experience with support tools and phone systems.Excellent written and verbal communication skills.Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience.Continuously improves on what defines customer service delivery.Excellent situational awareness in handling objections in dynamic customer environments.Leading cross-functional collaboration across global teamsSelf-motivated, takes initiative, assumes ownership and runs programs with minimal supervisionDrive customer engagement across peers and senior managementAbility to address and effectively engage large audiences and hold their interestStrong Executive presence and excellent convincing skills; ability to hold own point of view in tough conversationsProvide guidance, mentoring, training and delegate responsibilities to managers enabling their professional growth and developmentAbility to successfully communicate and coordinate with departments across the organization including Sales, Consulting, CSM, QA, Program Management, and Product ManagementStrong Issue management experience with multiple collaborators including customers and product teamsDemonstrate strong work ethic and advanced organizational skillsAbility to develop and deliver creative business solutions for complex problemsAbility to attract, hire and retain impactful support professionalsAbility to work on competing priorities under timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insightsDetailed Role & Responsibilities:We are a 24 hrs 7 days a week 365 days center and hence would need candidates who are open to work any shift based on business requirement including Saturday and/or Sunday.Manage a support team to achieve business objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, resolution time, and project deadlines. • Set team goals in alignment with Global Support objectives. Assist direct reports in the definition and attainment of individual goalsEnsure that direct reports have the resources, information, and processes necessary to deliver effective technical solutions to our customersEnsure the delivery of high-quality technical and soft-skills training for direct reportsDeliver performance reviews for all direct reports and provide regular feedback on performance in terms of agreed upon performance and employee development goalsEffectively represent the Support department on cross-organizational teams to deliver on organizational objectives.Manage workflows and schedules for direct reports and ensure adequate workload coverageDeliver regular reports that provide qualitative and quantitative descriptions of business performanceManage key processes including FAQ analysis, case reviews, and customer feedback analysisDevelop and maintain Support procedures and policiesAdvocate for customers and define ways to continually contribute to the customer experienceServe as a manager, mentor, knowledge resource, and critical issue point for support agents; Build credibility and trust within the support groupFoster and facilitate the professional growth and development of team membersEmpower and install confidence in team members to enable them growFlexibility to work in staggered shifts, where weekly-offs are not Saturday and Sunday but two consecutive days from the other five weekdaysWork as Duty Manager on rotation or as per business needs handling customer partner concerns and priority issuesTake up and deliver on any other responsibilities as assigned from time to time by reporting manager/support managementSkills Desired:MBA and / or Industry certifications like PMP, PRINCE2, ITIL, Six Sigma etcFunctional or technical salesforce.com application knowledgeAbout Salesforce: Salesforce is the global leader in customer relationship managem ent (CRM) software. We pioneered the shift to cloud computing, and today we're delivering the next generation of social, mobile and cloud technologies that help companies revolutionise the way they sell, service, market and innovate-and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes and one of Fortune's 100 Best Companies to Work For. Our "more human, less corporate" culture is built around doing work that matters, winning as a team and celebrating success Aloha-style. Ready to find your #dreamjob? Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/12/2024 03:14 PM