Business Operations Specialist Salary in India - PayScale

DESCRIPTIONPrime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are seeking an innovative Content Policy Operations Specialist to support the Prime Video (PV) Trust & Safety (T&S) Operations team to protect customers from non-compliant and ensure high quality moderation review of content across Prime Video. This includes: review of video assets, identifying non-compliant content against the content compliance policy, working closely with video editorial teams, root cause identification for content escalations and conducting regular audits of our video catalog. You will also need to work across Amazon Video global teams including business, content acquisition, program and policy team, to prioritize and launch the workflows which support compliance reviews.The ideal candidate would be able to:1. Demonstrate and execute independent projects that requires high judgement calls2. Exhibit a strong end to end ownership and accountability3. Possesses a customer-centric approach to problem-solving, adept at efficiently prioritizing tasks.4. Possess knowledge about global and Indian political, religious, and socio-cultural subjects. Key job responsibilitiesKey Responsibilities:• Conduct high quality manual reviews of local content policy related workflows specializing in India, Middle East or South East Asia marketplaces.• Make high judgement decisions on compliance actions.• Drive projects that improve support-related functions and processes, prioritizing ways to leverage technology and automate.• Contribute to maintaining standard operating procedures by coordinating with Policy, Operations and Program teams.• Document comprehensive content investigations reports.• Help drive critical decisions by building dashboards/reports, analyzing metrics, and surfacing insights to improve efficiency. • Participate in ad-hoc projects/assignments as necessary.• Develop subject matter expertise in industry best practice. • Preemptively identify violation of compliance policy, brand risks, government and regulatory policy and potential legal violations.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONSBASIC QUALIFICATIONS• Bachelor's degree • 3+ years of experience working in relevant industries such as Trust and Safety operations, program, law, risk management, investigations, project or program management.• Excellent fluency in Hindi and English. • Proven ability to exercise judgment when policies are not well defined• High level of integrity and discretion to handle confidential information• Demonstrated ability to function effectively in a dynamic, fast-paced environment• Demonstrated ability in handling strategic and confidential projects, data-analysis and report writing• Demonstrated in-depth experience with MS Office PREFERRED QUALIFICATIONS• Excellent fluency in Tamil, Kannada, or Arabic preferred. • Experience in researching, or analyzing current trends, news, and historical events. Excellent general knowledge and know-how of global political, religious and socio-cultural topics.• Strong collaboration skills. Proven ability to work across functions and across marketplaces to influence senior leaders• Organized, independent, and autonomous, able to set and meet own deadlines, and operate both strategically and tactically in a fast-paced environment; and• Ability to identify and solve ambiguous problems; identifying customer needs and inventing new and efficient ways to meet those needs• A love of watching movies and shows!

BASIC QUALIFICATIONS- Bachelor's DegreeDESCRIPTIONAre you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. The ideal candidate will be enthusiastic about managing challenging, lengthy projects across multiple teams and locations. We are looking for an Operations Specialist who shares Amazon's passion for the customer-someone who understands the importance of compelling delivery programs in creating an overall customer (seller and buyer) experience. In this role you will be responsible for working closely with sellers, seller support, customer service, sales, 3P carriers to identify delivery and fulfillment issues faced by sellers and work with them to alleviate their acute / short terms issues. You will also partner with product management teams as well to identify long term delivery and fulfillment features and programs to improve the seller and customer experience on the Amazon platform. Role and Responsibilities • Monitor operations performance and work with other teams (3P Carriers, Customer Service, Seller Support, Product, Operations ) to address performance issues and ensure metrics are within goals. • Work with operational teams to solve seller reported issues • Monitor and drive seller impacting operational tickets to resolution • Gather and analyze seller contacts and seller feedback to come up with seller experience improvement suggestions and work with Product Manager for solution • Should be open to working on Saturday & Sunday, with any other 2 days of the week as off.Key job responsibilitiesProjects:• Develop analytical models to assess the problems, solutions and impact on business• Understand a business problem, the available data and identify what statistical techniques can be applied for the solution• Responsible for giving insights to management for strategic planningReporting:• Own the design, development, automation, and maintenance of ongoing metrics, reports, analyses, dashboards on the key drivers of our business• Partner with operations/business teams to consult, develop and implement KPIs, automated reporting/process solutions and data infrastructure improvements to meet business• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format• Prepare and deliver business reviews to the senior management team regarding progress and roadblocksWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- Knowledge of SQLSalary: . Date posted: 03/19/2024 10:18 PM

General Accounting : Assistant ManagerThe CompanyNTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29telecommunications and services company based in Japan. We operate with 1,40,000 professionals in over 50countries. Every day around the world we help clients explore new ways to respond to market dynamics withflexibility and speed, reduce costs with less risk, and increase productivity to enable growth.For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes andtechnologies for our clients that bring about real transformation for customers of all sizes. Our end:to:endadministrative services help streamline operations, improve productivity and strengthen cash flow to help ourcustomers stay competitive and improve member satisfaction.The OpportunityOur client is a leading global provider of Finance and Accounts solutions. They provide accounting solutions that help corporations and financial institutions. As a core member of our Finance and Accounting team you will be working with experienced industry professionals to deliver services for day to day Finance and Accounts activities.Role and Responsibilities :Responsible for maintaining books and records for different financial activities.:Coordinating and Reviewing Financial Statements and associated reports including performance metrics/quarterly reporting.:Communicate the transactions associated with the account and work closely with internal and external clients to provide accurate and thorough accounting packages.:Coordinate of payments and other transactions:Supervise production analysts, review and signing off the work performed:Acting as primary contact for clients and other stakeholders:Meeting client expectations by monitoring timely delivery of daily, weekly, and monthly deliverables:Ensuring all escalations are addressed timely:Acting as primary contact for inter departmental reports.:Direct the team to manage timelines, workflows, and deliverables within agreed SLAs.:Monitoring progress of assigned team members for additional training and developmentRequirements for this role include::4:5 years of experience in accounting for financials services sectors particularly Hedge Fund Accounting:Experience in reviewing financials statements:User experience with enterprise accounting system:4:5 years of experience using MS:Excel that required you to use Formulas, Tables and Formatting,Conditional Formatting, Charting, Pivot tables and Pivot Reporting.:Independently handling of client calls and monthly and weekly reviews:Supervisory skills with 2:3 years of experience in managing the staff.:B is the desired educational qualification for this role.Desired qualities::A drive to broaden one's knowledge of the finance and accounts services industry by learning new concepts and systems and taking the initiative it to daily work assignments.:Attention:to:detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy.:Sound judgment, problem solving, and analytical skills:Good client/business relationship management:Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment.:Curiosity, critical thinking, and attention to detail: Whether it's to identify a solution to a problem or possibly help implement a more efficient process or procedure

The CompanyNTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.The OpportunityNTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results:oriented Accounting/Finance resources to join our team in Gurgaon. The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order:to:cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org:wide initiatives. The CMS Organization Business Support Team is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/ManagerJob Responsibilities: The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity:Resource who has strong process/business knowledge and experience with E2E of Order:to:Cash processes and functional knowledge of each of the sub:streams of Order to Cash.:As part of daily production activities: ::Understanding and setting up newly received contracts/projects in the system (SAP, Peoplesoft etc.) and performing their maintenance activities as and when required. This requires accurately understanding and interpreting supporting documents.:Co:ordinate with all O2C sub streams to ensure accurate and timely invoicing to the customer:Constant reduction of unbilled items:Delivering upon the SLAs and KPIs of the team from production standpoint. :Getting on calls, discussions and meetings with Delivery managers, Project Managers, Vertical CFOs, Financial analysts and other key stake holders to maintain smooth communication of operational activities on a daily basis.:Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas:Someone with analytical bent of mind who can work on providing continuous improvement ideas and has a considerable knowledge of revenue recognition methods from an accounting standpoint.:Works with leadership team to provide feedback, identifying training needs and perform root cause analysis for iterations/escalations:Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter and year end closing processTechnical Skills:Proficient with MS office suite (MS Excel, MS outlook etc):Ability to use systems effectively for Projects/Time/Resource management and other functions:Experience / Exposure on with SAP and Saleforce will be an added advantageFunctional Skills:3 to 4 plus years of experience in at least one of the process areas Project/Time, Contracts/Invoicing/Order Management/AR is preferred.:Master data management will be an added advantage:Resource who has strong process/Business knowledge and experience with Order:to:Cash

Senior Representative, Business Operations We're proud to be in the solutions business at Dell Technologies. And our business solutions are built on deep analysis and insight. Our Business Operations team within Business Support develops solutions to current and future challenges. We support activities ranging from marketing and manufacturing to maintenance and more. We define scope and objectives based on a thorough understanding of end users, business needs and processes. From analyzing, evaluating and documenting requirements through to specifying solutions, we strive to improve processes and maximize potential.Join us to do the best work of your career and make a profound social impact as a Senior Representative, Business Operations on our Business Operations Team in Bangalore . What you'll achieve In this role as a Business Operations Senior Representative , you will identify issues, investigate root causes and recommend solutions to reported problems and provide guidance to both internal and external customers in activities associated with identifying, prioritizing and resolving problems by telephone and e-mail. Participate in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all system problems are resolved in an accurate and timely manner as well as identify primary and secondary source suppliers for materials and services. You will: Plans and releases purchase orders to secure materials and services on an "as needed" basis. Submits Request for Quote (RFQ) and analyses responses on Total Cost of Ownership basis. Evaluates supplier's performance (price, on-time delivery, quality, lead-time, TAM) and prepares feedback. Develops and administers purchasing improvement programs. Responsible for E&O management and mitigation. Develops long-term relationships with senior management of strategic suppliers for materials, services and technology. Resolves receiving and invoice discrepancies and manages applicable metrics within the job scope. Maintains accuracy of procurement database and material return to suppliers on a timely basis (where applicable). Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Bachelor's or master's Degree with 0 to 2 years of relevant experience or interest in procurement operations and helpdesk. Deal quickly and efficiently with issues of ambiguity. Must demonstrate personal effectiveness by listening, taking ownership and displaying role model behavior. Must set realistic expectations and then deliver on commitments. Good performance ethos and personal commitment for outstanding customer service. Excellent communication and customer service skills plus the flexibility to work shifts. Desirable Requirements Display Good intellectual capacity by making optimal decisions, solutions, and actions. May prepare help desk incident reports and assist in hardware and software evaluation May be responsible for supply chain management for integrated assemblies. May monitor factory level execution according to allocations. Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 15th April Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .Job ID:R235238Dell's Flexible & Hybrid Work CultureAt Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.Salary: . Date posted: 04/02/2024 02:14 AM

• Integrate with Recruiting Process to help shepherd candidates from recruiter to final offer for all candidates based in India• Assist in recruiting process in US/CR to ensure timely feedback is organized and prepared• Maintain internship schedule including key dates, meetings, timelines for feedback, and ensure all information is captured• Assist Operations Director with onboarding process for all global resource• Central point of contact between data teams to help monitor status of initiative• Assist in data aggregation and content creation for various meetings and presentation• Monitor team status & internal initiatives, and offer an executive update1-3 years experience in people operations or a related fieldPassion for learning and professional growth requiredExperience in organizing and clarifying information from multiple sourceAbility to work independently in a fast paced, high-pressure environmentExperience in integrating with a team of technical individualA basic understanding of internal and external customer valueKnowledge of product management and/or product marketing is preferredSalary: . Date posted: 04/04/2024 07:24 AM

Position Title HR Operations Specialist Function/Group Global Shared Services (GSS) Location Spectra, Powai - Mumbai Shift Timing General Shift 10 AM to 7 PM IST Role Reports to Regional HR Ops Lead Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview Global Shared Services (GSS) enables General Mills to compete and win every day with a relentless focus on service excellence. Our Shared Services model leverages domain excellence to drive scaled cost-efficient delivery. We do that by delivering our services with a balance between cost and capability; increasing productivity through optimized processes and tools; and upholding company standards, policies, and practices. GSS touches virtually every aspect of the General Mills enterprise, including Employee Services, Business Services, Global Workforce Solutions, and Global Data Governance Services.For more details about General Mills please visit this Link Purpose of the role This role focuses on delivering accurate, high-quality services towards HR Operations processes. The incumbent will be responsible for HR Administration that comprises of Employee entry and exit formalities, Vendor Management & Coordination - PF, Mediclaim, Local Legal/Statutory Compliances, Coordination with Finance - Payroll process inputs/closure, Tax filing, General Ledger reconciliations, Actuarial, ,Policy updations, utilization monitoring, Benefits Management - Company's Mediclaim Policies, Updating new joinees in Benefits process, Participate/Partner in Local & Global Audits, Employee filing (Physical/Virtual). Manage the desk by completing HR Operations tasks by utilizing our Case Management system. KEY ACCOUNTABILITIES Employee Entry & Exit process Management • Responsible for Interview and hire / communicate with 3rd party agency to manage contractors. • Manage Workday processes and communication with newcomer. • Responsible to complete the Onboarding/Joining processes of the new entrants. • Ownership of Employee filing - Physical/Virtual • Responsible for smooth implementation and handling of end-to-end employee lifecycle HR processes Deputation / STA Letters, Joining, Exits, Leave Management, Benefits, Help Desk, etc. and data administration. • Tracking Onsite Employee movements, Salary payouts and Special Payments and allowances • Managing and Updating Success Factors Modules i.e. Recruitment, Onboarding/Off-boarding, Employee Central, Performance- (confirmation and Promotion), Learning Administration through success factor. • Managing in smoothly execution of respective employees Gratuity claims. • Responsible for renewal/addition/deletion of gratuity master data • Lead the Exit/Offboarding process of Employees. • Calculate remaining annual leaves by legal standards / communication with employees. • Conducting exit formalities (exit interviews, etc.) for associates opting for group transfers Audits • Face and Facilitate various Audits - Local Compliance (External), GIA, etc. • Be updated on all processes and procedures and that those are in compliance of internal/external regulations and practices. • Create and Collect documents. • Coordinate with Finance, Payroll teams for audits Payroll Process support • Prepare Monthly Salary inputs (approve employee requests/calculate overtime/add allowances) • Responsible for Validation process • Co-ordinate with Finance and Local Payroll team with regards to monthly payroll inputs • Directing Payroll queries to HR Direct • Offer support in queries raised by Payroll team Finance coordination • Review Payroll reports / reconcile with Finance. • Update monthly phasing/provisions of Costs. • Accrual/reconcile all employee severance/contractor incentives. • Accrual process - Reconcile and record employee social insurance details Local Statutory & Compliance • Responsible for executing the Retiral (Provident Fund, Gratuity, etc.) execution process. • Register temporary sales workers on local ADP partner portal and government website. • Submission of periodic challans to the Government • Register employees on maternity/childcare leave on government website HR Administration • C&B review data submission • Specific Projects • Data submission for various Surveys • Policy utilization check-in process • Holiday Calendar creation Vendor Management • Responsible for Contract renewals - Benefits, etc. • Manage Third party Payroll processes, ensuring 100% Compliance. • Responsible for Vendor payments - post reconciling internal data, etc. MINIMUM QUALIFICATIONS Education - Full time graduation from an accredited university 3 to 5 years of minimum years of related HR Operations experience required. PREFERRED QUALIFICATIONS Preferred experience working in Shared Services/Helpdesk in HR Shared Services domain Understanding and Hands on experience of working on end-to-end HR Operations processes Proficiency in Excel Ability to quick comprehend the challenge/issue & navigate the unknown Strong Global Stakeholder Management to be able to influence across organization Understanding downstream impacts & 'big picture' thinking Understands our Service Delivery best practices, with a high degree of focus on the customer experience & service excellence. Focus on process and transaction delivery, Projects and will drive the delivery of Operational Excellence Focus on Service Excellence & Continuous Improvement of HR Operations processes including process standardization and automation. Working experience in HR Technologies - Workday, Service Now, Go learn, ICIMS, etc. preferred COMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary: . Date posted: 04/10/2024 01:18 PM

Business & Ops Specialist is responsible to perform BAU relevant to vendor payments under Corporate Accounts payable Team. You will be processing invoices daily by validation and with eye to detail. You will be part of team with SMEs and individuals who share similar responsibilities and reporting into a process managerJob Responsibilities Daily responsibilities include processing BAU requests accurately & efficiently. Monitor daily emails and queries. And ensure timely response. Getting trained from the SMEs within the team on new activities/roles. Handle ad-hoc payments if required. Maintain process documents and ensure timely updates and re-certifications. Internal reporting/escalation of any issues/mismatches which arise as a matter of urgency. Be resilient in all activities performed within the team. Required skills, capabilities & skills Graduate with a minimum of 3 years of experience Excellent communication skills both verbal & written. Good understanding of accounting concepts such as legal entity, GL accounts and cost centers. Quick learning abilities and able to get incorporated to daily activities while training Accounts payable knowledge is good to have, but not mandatory. Basic knowledge of Microsoft Word, Excel, and PowerPoint.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.Salary: . Date posted: 04/12/2024 10:25 PM

DESCRIPTIONAmazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys.At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Fees promotion team takes care of providing discounts on fees to the sellers on the platform to improve the customer backward inputs and hence increasing customer experience. We are seeking an operation specialist for handling the fees promotion day to day operations.Key job responsibilitiesKey job responsibilities• Handle day to day operational activities related to fees promotions for the marketplace.• Invent & simplify to work towards increasing the efficiency and speed of promotion configurations and hence making execution process more streamline.• Work with stakeholders to understand the issues and deep dive to resolve the problems.About the teamFees promotion team takes care of providing discounts on fees to the sellers on the platform to improve the customer backward inputs and hence increasing customer experience.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- Experience with Microsoft Office products and applicationsPREFERRED QUALIFICATIONS- Experience with ExcelSalary: . Date posted: 04/12/2024 10:10 PM

Position Title HR Business Operations Specialist Function/Group Global Shared Services (GSS) Location Mumbai, Powai - Spectra Shift Timing 1:30 PM to 10: 30 PM / 3 PM to 12 Midnight Role Reports to HR Business Ops Lead Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview Global Shared Services (GSS) enables General Mills to compete and win every day with a relentless focus on service excellence. Our Shared Services model leverages domain excellence to drive scaled cost-efficient delivery. We do that by delivering our services with a balance between cost and capability; increasing productivity through optimized processes and tools; and upholding company standards, policies, and practices. GSS touches virtually every aspect of the General Mills enterprise, including EmployeeServices, Business Services, Global Workforce Solutions, and Global Data Governance Services. For more details about General Mills please visit this Link Purpose of the role The HR Business Operations Specialist will serve as the owner of organization data and support data governance and management for our Plant locations. The HR Business Operations Specialist, will partner with HR and Managers to support Workday system entry of position and job-related actions. This role will also partner with Finance to support cost management. KEY ACCOUNTABILITIES 1. System entry for position and job-related transactions in Workday including: create position, create requisition, job changes, and updating position organization assignments. 2. "High-Touch" Manager Coaching for Workday: serve as an escalation point for HR Direct when managers have unusual situations that require hands-on support in Workday. 3. Apply a right work right way approach; consider technological solutions to enable efficient service delivery. 4. Data Audits: Liaison with the business to conduct audits of Workday data and make necessary corrections 5. Restructures: Point person on coordinating activities related to Workday system updates for restructures. 6. Intentionally build trust & relationships through listening, responding to, and predicting client needs. MINIMUM QUALIFICATIONS Bachelor's Degree High learning agility and ability to adapt as business situations evolve (Situational Agility) Strong bias for action including ability to work autonomously and actively problem solve Strong Analytic Mindset: Comfort with systems, data analytics and financials; ability to synthesize data and provide accurate, meaningful analysis Proficient with Microsoft Office, most notably Excel Effective communication, influence, and stakeholder management High integrity, sound judgment and discretion regarding the handling of confidential information PREFERRED QUALIFICATIONS Collaborating and influencing cross-functionally Ability to work effectively with people at all levels of the organization. Service/Operational delivery experience Workday (Human Capital Management) system knowledge preferred Development candidate will receive in the role Process leadership, cross-functional and global collaboration, increase business and financial acumen, credible influence, managing people, Situational Agility and Judgment COMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary: . Date posted: 04/12/2024 01:17 PM