Training Specialist Salary in India - PayScale

Job Number 24047402Job Category Human ResourcesLocation Goa Marriott Resort & Spa, Post Box No. 64 Miramar, Goa, Goa, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYHelps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer. OR • 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.CORE WORK ACTIVITIESAdministering Employee Training Programs • Promotes and informs employees about all training programs. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Helps employees identify specific behaviors that will contribute to service excellence. • Ensures employees receive on-going training to understand guest expectations. • Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. • Meets with training cadre on a regular basis to support training efforts. • Observes service behaviors of employees and provides feedback to individuals and/or managers.Evaluating Training Programs Effectiveness • Monitors enrollment and attendance at training classes. • Meets regularly with participants to assess progress and address concerns. • Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Measures transfer of learning from training courses to the operation. • Ensures adult learning principles are incorporated into training programs.Developing Training Program Plans and Budgets • Ensures all training and development activities (department specific and general property training) are strategically linked to the organization's mission and vision. • Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. • Makes any necessary adjustments to training methodology and/or re-trains as appropriate. • Aligns current training and development programs to effectively impact key business indicators. • Establishes guidelines so employees understand expectations and parameters. • Develops specific training to improve service performance. • Drives brand values and philosophy in all training and development activities. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.Managing Training Budgets • Participates in the development of the Training budget as required. • Manages budget in alignment with Human Resources and property financial goals. • Manages department controllable expenses to achieve or exceed budgeted goals. • Utilizes P-card if appropriate to control and monitor departmental expenditures.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/19/2024 03:57 PM

DESCRIPTIONJob summaryTraining Specialist Job DescriptionAt Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee’s workplace performance in conjunction with the company’s core values to meet the goal of organization. Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.Trainer Best Behavior1- Listening to associates and be supportive to managers.2- Answering requests and always gets back to people.3- Lead by example, doing what we say and act how we say.4- Must be approachable.5- Must exhibit the best behavior while at work.6- Always be up to date with the latest techniques, tools, and processes.7- Be right, honest, and be willing to accept mistakes.8- Be willing to push their limits and accept more responsibilities.9- Drive in quality & learning related metrics10- Conducting chime sessions & class room training sessions to the stake holdersKey job responsibilitiesJob Responsibilities:1. Supervise structured learning metrices and also oversee their results for the assigned territory and region.2. Managing live performance metrices end to end for the assigned territory.3. Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.4. Maintaining data and analysis through reports on excel (as per business requirement)5. Ensure completion of new hire training program, coaching & other performance improvement programs on time.6. Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis.7. Identifying learning coaches & certifying them.8. Lead the individual improvement projects to enhance the business performance. 9.Drive Quality & Learning metrics 10.Conducting chime sessions & Class room sessions to the stake holdersWe are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONSRole requirements: 1. Experience in customer service and handling projects will be an added advantage. 2. Should be able to translate and add voice over for the given content in regional languages. 3. Provide support to existing data management through analysis and accurate reports. 4. Capability to present intricate information to a variety of audiences. 5. Proficient in MS Word, excel & PowerPoint 6. Graduate in any field. 7. Excellent organization & interpersonal skills. 8. Person should be flexible working on weekends (in case of business requirement) PREFERRED QUALIFICATIONSRole requirements: 1. Proven 5+ years of experience as a Training Specialist/ Trainer in a similar role.

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No Relocation Assistance Offered159203 : Mumbai, Maharashtra, IndiaWho We AreColgate:Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom's of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Pet Nutrition.We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children's oral health.If you want to work for a company that lives by their values, then give your career a reason to smile and join our global teamThe ExperienceIn today's dynamic analytical / technological environment, it is an exciting time to be a part of the Analytics team at Colgate. Our highly insight driven and innovative team is dedicated to driving growth for Colgate Palmolive in this ever:changing landscape.What role will you play as a member of the Colgate's Analytics team?Analytics Engineers role would orchestrate the last:mile data pipelines and deliver data to Analytics Leads and Data Scientists for use in dashboards and modelsThe role would focus on expanding and optimizing our data, data pipeline architecture, data flow and collection for multiple Advanced Analytics projects across Revenue Growth Management, Market Effectiveness, Forecasting and so on.Who are you...You are a function expert ::Explores novel data sources:Provides clean, transformed data ready for analysis:Applies software engineering best practices to analytics code (version control, testing, continuous integration,...):Maintains data documentation and definitions:Supports Data Scientist and Data Analyst by applying transformations for ML models on datasets:Partners with Data Engineers to implement establish the right data and systems for Commercial Analytics:Assist with data:related technical issues and support their data infrastructure needs:You will work on data initiatives and ensure efficient data delivery architecture is consistent throughout ongoing projects.:Work with data and analytics to strive for greater functionality in our data systems:Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re:designing infrastructure for greater scalability, etc:Build and maintain efficient data pipeline architecture in cloud environmentYou connect the dots ::Define data architecture and pipelines for insights and KPI:Perform root cause analysis:Assist with organizational change needs (e.g., training, communications, etc.) as part of roll:out and ongoing support of market data reporting tools and processes.:You are a collaborator ::Collaborate with Data Scientists and Analytics Leads:Ready to work closely with business partners across geographies:Work with data and analytics to strive for greater functionality in our data systems:You are an innovator ::Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re:designing infrastructure for greater scalability, etc:Build and maintain efficient data pipeline architecture in cloud environmentQualificationsWhat you'll need...:Bachelor's degree, Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field a plus:At least 3+ years of professional experience working in Information Technology or Digit

DESCRIPTIONJob summaryTraining Specialist Job DescriptionAt Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee's workplace performance in conjunction with the company's core values to meet the goal of organization. Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. This role requires to travel for business requirements.Trainer Best Behavior1- Listening to associates and be supportive to managers.2- Answering requests and always gets back to people.3- Lead by example, doing what we say and act how we say.4- Must be approachable.5- Must exhibit the best behavior while at work.6- Always be up to date with the latest techniques, tools, and processes.7- Be right, honest, and be willing to accept mistakes.8- Be willing to push their limits and accept more responsibilities.9- Drive in quality & learning related metrics10- Conducting chime sessions & class room training sessions to the stake holdersThis job role will be based out of Raipur-ChhattisgarhKey job responsibilitiesJob Responsibilities:1. Supervise structured learning metrices and also oversee their results for the assigned territory and region.2. Managing live performance metrices end to end for the assigned territory.3. Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.4. Maintaining data and analysis through reports on excel (as per business requirement)5. Ensure completion of new hire training program, coaching & other performance improvement programs on time.6. Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis.7. Identifying learning coaches & certifying them.8. Lead the individual improvement projects to enhance the business performance. 9.Drive Quality & Learning metrics 10.Conducting chime sessions & Class room sessions to the stake holdersA day in the life - Track the day to day business metrics and plan to visit the mapped stations for metric improvement - Daily Reporting's and progress updates - Involve and engage well with mapped LA/LGs for daily L&D activitiesWe are open to hiring candidates to work out of one of the following locations:Bhopal, MP, INDBASIC QUALIFICATIONSRole requirements: 1. Experience in customer service and handling projects will be an added advantage. 2. Should be able to translate and add voice over for the given content in regional languages. 3. Provide support to existing data management through analysis and accurate reports. 4. Capability to present intricate information to a variety of audiences. 5. Proficient in MS Word, excel & PowerPoint 6. Graduate in any field. 7. Excellent organization & interpersonal skills. 8. Person should be flexible working on weekends (in case of business requirement)PREFERRED QUALIFICATIONSRole requirements: 1. Proven 5+ years of experience as a Training Specialist/ Trainer in a similar role.Salary: . Date posted: 04/02/2024 09:21 AM

DESCRIPTIONOne focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits. The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to: - Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems - Support management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws - Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions - Responsible for recommending appropriate risk mitigation measures to management, including ergonomics - Available to work flexible shifts including days, nights and/or weekendsWe are open to hiring candidates to work out of one of the following locations:Indianapolis, IN, USABASIC QUALIFICATIONS- High school or equivalent- A minimum of 1 year in an environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplacePREFERRED QUALIFICATIONS- Bachelor’s degree or higher, preferably in a safety related field- Strong communication, teamwork, analysis, judgment, and customer focus skills- Experience leading and managing a team ability to analyze accident data, new processes, and machinery for potential safety concerns and conduct job hazard and job safety analyses- Experience in emergency response and currently holds First Aid and CPR certificates- Experience in workers compensation case managementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

DESCRIPTIONJob summaryTraining Specialist Job DescriptionAt Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee's workplace performance in conjunction with the company's core values to meet the goal of organization. Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.Trainer Best Behavior1- Listening to associates and be supportive to managers.2- Answering requests and always gets back to people.3- Lead by example, doing what we say and act how we say.4- Must be approachable.5- Must exhibit the best behavior while at work.6- Always be up to date with the latest techniques, tools, and processes.7- Be right, honest, and be willing to accept mistakes.8- Be willing to push their limits and accept more responsibilities.9- Drive in quality & learning related metrics10- Conducting chime sessions & class room training sessions to the stake holdersKey job responsibilitiesJob Responsibilities:1. Supervise structured learning metrices and also oversee their results for the assigned territory and region.2. Managing live performance metrices end to end for the assigned territory.3. Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.4. Maintaining data and analysis through reports on excel (as per business requirement)5. Ensure completion of new hire training program, coaching & other performance improvement programs on time.6. Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis.7. Identifying learning coaches & certifying them.8. Lead the individual improvement projects to enhance the business performance. 9.Drive Quality & Learning metrics 10.Conducting chime sessions & Class room sessions to the stake holdersWe are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONSRole requirements: 1. Experience in customer service and handling projects will be an added advantage. 2. Should be able to translate and add voice over for the given content in regional languages. 3. Provide support to existing data management through analysis and accurate reports. 4. Capability to present intricate information to a variety of audiences. 5. Proficient in MS Word, excel & PowerPoint 6. Graduate in any field. 7. Excellent organization & interpersonal skills. 8. Person should be flexible working on weekends (in case of business requirement)PREFERRED QUALIFICATIONSRole requirements: 1. Proven 5+ years of experience as a Training Specialist/ Trainer in a similar role.Salary: . Date posted: 04/02/2024 10:19 PM

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Quality Assurance Specialist.At TTEC, our 50,000+ global employees help some of the world's most prestigious brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life by providing quality assurance for customer contact centers.The Quality Specialist is responsible for monitoring and evaluating representatives in an innovative new program. The emphasis is on building an environment that is supportive of Best-in-Class customer-centric culture and ensures the programs and representatives incorporate our core values into their daily job responsibilities. This includes monitoring interactions with clients, coaching (if applicable for program), and tracking the measurable delivery of quality service and care to ensure client and program standards are maintained or exceeded. What you'll be doingPromote teamwork and help develop a premier culture within the department and throughout the program that is founded upon exceptional customer serviceActively work towards QA Department goals and implementation of processesAs required, participate in calibration sessions and meetings with Training and OperationsPrepare performance evaluations of the Representatives and interactions with clients to help the employees get a better sense of their strengths and opportunities for developmentEvaluate performance in accordance with standards and with the intent of helping our representatives to be Best-in-ClassSuggest improvements and develop unique ideas to improve the client experience and keep the program second to noneMonitor live and/or recorded agent interactions with customers to ensure adherence to client and TTEC standardsConduct 1-1 coaching sessions with representatives to deliver feedbackComplete special projects and developmental opportunities Participate in any Operational re-current training and departmental meetings to stay abreast of changes within the programQuality Specialist will be scheduled to support Operations each month. What you'll bring to TTECHigh School Diploma required; college degree preferred.Experience3+ years of public relations, public affairs, sales, marketing, or customer service experience.A passion for exceptional customer serviceData entry and proofreading skills requiredAbility to interact effectively with all levels of employees and managementExcellent PC navigation skills, with proficiency in Microsoft OfficeSuperior oral, written and interpersonal communication & presentationExcellent organizational and time management skillsAbility to think differently, provide new solutions to old problems and have a “can do” spiritStrong attention to detail & active listeningProven ability to perform in a fast-paced environment & be flexible in an ever-changing business environmentEnsure flawless execution in quality actions and strategiesAbility to work in a team environment as well as autonomouslyMaintain a positive work environment that fosters team performance and supports the culture and values of the organizationAble to work a flexible schedule to include extended evening and weekend hours as needed on a limited basis

Responsibilities:Learning and Development (40):Designing annual learning and development calendar by identifying the training needs. Collaborating with various global and local managers to execute same.:Facilitate workshops and learning programs for all associates and adhering to the annual learning and development calendar. These include training on our standard people related processes such as HPM, DSP and IDPs.:Managing LMS activities including but not limited to assigning various training assignments to associates, resolving LMS related queries. This includes ensuring that Assocaites are assigned the correct global curricula for their function.:Conducting feedback surveys to know the efficacy of the Programs and ensuring continuous improvement.:Continuous monitoring of LMS training completion compliance for HGBSI.:Actively liaise with corporate Talent Management Group on company:wide programs and initiatives. Onboarding and Offboarding (30)stylemargin:bottom:13.0px::Working closely with recruitment team and managing end to end onboarding of all new hires.:Working with global and local hiring managers to prepare generic onboarding plan and job specific 30:60:90 days training program and ensuring adherence of it.:Ensure that the corporate Exit process is followed and set up exit Interviews as required, analysing and providing insights.:Managing end to end exit documentationEmployee Engagement and Misc (30):Designing annual employee engagement calendar.:Develop and implement initiatives to enhance employee engagement and satisfaction.stylemargin:bottom:13.0px::Supporting recruitment team in executing walk:in drives, On:Campus placement drives etc.:Reporting and dashboarding of all L and D, Onboarding, Offboarding, Engagement activities.Essential Functions of the Role**:stylemargin:bottom:13.0px::HR proficiency:Cross cultural and cross functional collaborationLocation : GurugramWork Mode : Hybrid