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Product Trainer Salary in India - PayScale

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Manager - People Development & Learning
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The Role The world leader in cosmetics, LOral is present in 150 countries on five continents. Our 35 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. LOral supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 78% since 2005. The DNA of LOral is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for LOral worldwide to fuel local market innovations. The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers. When beauty and tech collide, the impossible can happen! In our journey, we are looking for talented individuals who can lead us on this mission. Would you like to be a part of the adventure? We have a suitable opening in the HR team for the role of Manager People Development & Learning based in Mumbai. You come with an experience of 7-8 years. Job Responsibilities: Create and implement innovative and efficient learning solutions according to the business & HR needs, culture and Group learning philosophy Constantly diagnose individuals, teams and organizations short and medium-term needs Create, roll-out and evaluate high quality learning solutions that combine a variety of formats / methodologies and foster LOral culture Facilitate learning events & workshop by respecting the unique learning experience Measure the learning impact for continuous improvement and communicate to the business Monitor the budget allocated and optimize learning investments efficiency Use of data and metrics to drive learning activity as a business Promote learning activity and contribution to business, internally and externally Manage partnership with external providers/consultants/experts/certified trainers Identify, recruit, develop and reward internal speakers/trainers Stay up-to-date on learning news and trends Key Deliverables (Illustrative): Design and deliver high quality learning solutions in selecting the best providers/speakers and adapting the program to the LOral context and culture Implement Learning vision in line with HR group mission and objectives Ensure efficiency of learning organization and resources Requirements Key Competencies: A confident and articulate communicator capable of inspiring strong collaboration Ability to analyse data to gather insights and find opportunities Build and manage relationships Ability to manage simultaneous projects and meet deadlines Proactive, positive and innovative mind Attention to detail and complex processes Functional knowledge on learning would be preferred Key Relationships: Reports to: Head of People Development Learning Talent Management OD Stakeholders Liaison with Business teams across divisions, coordinate with Zone teams and work closely with HR teams Education: MBA About the company For more than a century, we have devoted our energy and our competencies solely to one business: beauty. We have chosen to offer our expertise in the service of women and men worldwide, meeting the infinite diversity of their beauty desires. We are committed to fulfilling this mission ethically and responsibly.
Customer Service Representative
, Vadodara, Gujarat
Concentrix is an American business services company specializing in customer engagement and business performance. Concentrix was a subsidiary of SYNNEX Corporation (NYSE: SNX) since 2006 and went public as an independent company on December 1, 2020.[4]Concentrix is headquartered in Fremont, California.Role: Voice ProcessDay shifts & Rotational Shifts both availableWork from Office*Role and Key Responsibilities:** Handle customer engagement for some of the worlds biggest brands.* Responsibility for all customer-related inquiries and questions.* Achieve the target assigned within agreed timelines, adhere to quality guidelines.* Tabulate customer data into various software programs* Be a dynamic team player in a fast paced, high-energy, change-oriented environment.*Experience required:** Undergraduates & Graduates can apply.* Min. 2 years experience required* Language Proficiency : Excellent Spoken English Communication skills* People looking for customer care specialist,customer support representative,customer relations representative,call center representative,bpo executive,desktop support technician,front desk agent,guest service agent,customer success manager,personal banker,virtual assistant,customer service manager,senior customer service representative,customer specialist,service delivery officer,customer care manager,customer service analyst,customer service team lead,product support,support specialist,support associate,sales support representative,attendant,ground staff,senior customer support representative,customer representative,customer assistant,member services representative,incident manager,customer care executive,night shift.receptionist,customer service executive, customer support executive,banking,international bpo,telecaller,hotel jobs,desktop support engineer,job vacancy jobs can also applyJob Type: Full-time
Customer Service Representative
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Business OverviewElement Solutions Inc. (NYSE: ESI) is a leading specialty chemicals company whose operating businesses (see below) formulate a broad range of solutions that enhance the performance of products people use every day. Developed in multi:step technological processes, our innovative solutions enable our customers manufacturing processes in several key segments, including electronic circuitry, communication infrastructure, automotive systems, industrial surface finishing, consumer packaging, and offshore energy.Customers of ESI's businesses use our innovation as a competitive advantage, relying on ESI to help them navigate in fast:paced, high:growth markets. The breadth of ESI's offerings provides strong strategic value to the end markets they serve. With over 5,500 people in operating facilities across more than 50 countries, ESI has established a growing legacy of creating technological advances for customers around the globe. Our people and technical sales teams are located close to our key markets, allowing us to maintain strong customer relationships and accelerate our product innovation process.MACDERMID ALPHA ELECTRONIC SOLUTIONSThrough the innovation of specialty chemicals and materials under our Alpha, Compugraphics, Electrolube, Kester, and MacDermid Enthone brands, MacDermid Alpha Electronics Solutions provides solutions that power electronics interconnection. We serve all global regions and every step of device manufacturing within each segment of the electronics supply chain. The experts in our Semiconductor Solutions, Circuitry Solutions, and Assembly Solutions divisions collaborate in design, implementation, and technical service to ensure success for our partner clients. Our solutions enable our customers' manufacture of extraordinary electronic devices at high productivity and reduced cycle time. MacDermid Alpha is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day.SEMICONDUCTOR and ASSEMBLY SOLUTIONS (SAS)As a global supplier to the semiconductor industry, we provide advanced copper interconnects, die attachment, wafer bump processes, solder technologies, fluxes, cleaners, and other attachment materials for the integrated circuit fabrication, semiconductor packaging, and electronic assembly industries. Our products touch nearly every facet of modern life and enable smart devices, phones, computers, electric vehicles, and more to function properly. SAS consists of three distinct business units (Circuit Board Assembly, Semiconductor Assembly, and Wafer Level Packaging) which are positioned to meet our customers' everchanging needs. We operate globally, employ over 2,500 employees, and represent a 1.2BN (and growing) business.Job PurposeResponsible for following up the sales order and coordinate the issues with the sales team.Job Responsibilities:When receiving the customers' order by mail/fax, input the information into JDE system correctly (including the unit, amount and name), check the stock and confirm the date for delivery.:Arrange the shipment according to process, manage and file the orders and confirmations.:Coordinate with the warehouse and planner to ensure the delivery date and amount is on schedule.:Follow up the samples, return goods, price and approval of Credit Note according to process.:Update the price after revised to JDE system in time and provide the approved quotation to customers.:Follow up and reply to customers' investigation and complain, contact with the related departments to complete the investigation and assist the sales to arrange the return goods.:Check the orders unshipped periodically by self, assist to follow up the stock to avoid orders being delayed.:Follow up the creation and updating of the information for
Lucrative vacancy for Process Trainer
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Process Trainer Job description Deliver Product and Process Trainings Take up new hire Training batches Maintain attrition and throughput as per process guidelines Coach and Counsel where-ever needed Document Training reports and trackers Should have han
Walk-in @ Drasis Software : Project Consultant (Part Time)
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Drasis Software Solutions Pvt Ltd Drasis Software Solutions has established itself as an end-to-end solution provider for Global I.T management Consulting and technology services. Drasis software solution is a fast growing conglomerate, having its headqu
Lead Technical Instructor, Webinars (Platform/MuleSoft)
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Join our dynamic team as a Technical Instructor - Webinars, focused on delivering exceptional 1:Many customer engagements, empowering individuals and organizations to leverage Salesforce's robust platform effectively. We are looking for a passionate individual who thrives on educating and guiding customers through interactive webinars and consultative engagements. You will show customers how to design, code, test, debug, package and deploy, using best practices on the Salesforce or MuleSoft Anypoint Platform. As a key member of our team, you will play a crucial role in accelerating technical features and cloud adoption, while ensuring high levels of customer satisfaction and success.Responsibilities:* Deliver technical, high standard 1:Many customer engagements, tailored to various levels of expertise, including beginner, intermediate, and advanced.* Answer real-time questions from customers and provide additional resources* Ability to explain complex features in an easy-to-follow manner* Ability to demonstrate features and functionality with hands-on demos and exercises* Held up as a standard of excellence in delivering effective, well-managed and well-facilitated webinars* Stay current on the latest developments in Salesforce technology, best practices, and integration methodologies* Action Best Practice Insight including: * Product Education * Technical Advice * Adoption Guidance* Accelerate Feature / Cloud Adoption* Manage Consultative Engagements with Customers* Drive Guided Success Engagements* Cross-collaboration with the Product Education team including Content Development, Delivery and Success Guides* Consistently receive outstanding customer satisfaction scores of 4.7+ (out of 5) * Maintain a 70% Utilization TargetsRequired Compulsory Qualifications & Skills:* Bachelor's degree in Computer Science, Information Technology, Engineering or a related field; advanced degree preferred.* Salesforce Platform Developer I and II and/or MuleSoft Developer certification is required; additional certifications such as Platform App Builder, Platform Developer, MuleSoft Architect or Salesforce Architect certifications are a plus.* Overall 3+ years of experience with a minimum of 1 years of relevant work experience on Salesforce and/or MuleSoft platform products* Proven success leading customer-facing presentations and engagements* Experience with virtual training platforms and tools, such as Zoom or WebEx* Programming Skills: JavaScript, Java, C#, HTML and CSS, SOQL and SOSL, REST and SOAP APIs, Apex and Visualforce.Preferred Qualifications & Skills:* Working knowledge of the overall Salesforce platform suite and applications* Able to handle objections, prioritize customer issues, and collaborate with manager and colleagues to effectively drive resolution* Proven ability to manage time and prioritize activities while performing effectively under pressure* Support Success and Sales Teams to ensure that customer gets maximum value out of the platform * Understanding of business analysis, change management, user adoption, release management, and governanceSoft Skills:COMPOSURE: Strong customer-facing communication and interpersonal skills with the ability to support complex engagementsEXPERTISE: Working knowledge of industry best practices and implementation experience of the salesforce product suiteLEARNER: Has a passion for continued education in new technologies and complex business and technical conceptsPASSION: Passionate about Customer Success and a great listenerCULTURE: Embodies inclusive culture and a team player that everyone enjoys working withTRUST: Ability to earn the trust of the customer and live the company's core valuesAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/03/2024 03:17 PM
Dot Net Technical Lead
Michael Page, Gurgaon
JD for Technical Lead:Exp: 8 to 12 yrsTeam Handling, Team Builder,Client Meetings,Business requirement conversion to Design DocumentTechnical Architect Task Estimation,Development Tracking, Code Review,Documentation,Product Delivery,Should have knowledge on Latest Technology/Ideas trendsTechnical KnowledgeScripting Languages: JavaScript, jQuery, HTML & CSS Technologies: MVC 4.0 or above, ASP .NET, C#, WCF, Web API Source Control Tool: Team Foundation Server (TFS), GitHub Databases: SQL Server 2012/2016 & SSIS Package Strong knowledge of Stored Procedures, View, Table JOIN and Indexing. Expertise in design and development using Microsoft .Net framework 4.0/4.5JD for Technical Lead:Exp: 8 to 12 yrsTeam Handling, Team Builder,Client Meetings,Business requirement conversion to Design DocumentTechnical Architect Task Estimation,Development Tracking, Code Review,Documentation,Product Delivery,Should have knowledge on Latest Technology/Ideas trendsTechnical KnowledgeScripting Languages: JavaScript, jQuery, HTML & CSS Technologies: MVC 4.0 or above, ASP .NET, C#, WCF, Web API Source Control Tool: Team Foundation Server (TFS), GitHub Databases: SQL Server 2012/2016 & SSIS Package Strong knowledge of Stored Procedures, View, Table JOIN and Indexing. Expertise in design and development using Microsoft .Net framework 4.0/4.5
Customer Service Representative
, mumbai, IN
Global IndustrialCorporate OverviewFor over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.Key Responsibilities: Assists customers with the intent of selling company products or services through phone, web, fax or mail communication: Provide a basic level of customer support but refers more complex problems to other staff members: Requires an in:depth knowledge of products and services offered: Prepares and follows up on customer quotes: Provides pricing and availability of our product to customers: Requests and coordinates discounted prices on orders: Maintain required call quality level: Inputs all sales orders as a result of customer negotiations: Sells additional product through suggestive selling techniques: Performs other duties as assignedCompetencies and skills:2 + years sales or call center experience required: Outstanding written and verbal communication skills: Demonstrated high level of dependability: Intermediate (or higher) proficiency in MS Word, Excel, Explorer and Outlook: Ability to organize, prioritize, work in a fast:paced environment, attention to detail, handle multiple tasks and work under time constraints is required: Basic math/spelling skills required: Must be able to type a minimum of 30 wpm: Proficient written and spoken French Language is a plus
Process Lead
Amazon, Chennai, TN, IN
DESCRIPTIONThe D-IRIS Operations team engages in requirement collection, planning, feasibility analysis, testing, mapping, auditing, analyzing, and reporting to Digital Acceleration (DA) business and program management functions. We enhance services by manually constructing mappings between Amazon products and other databases/web pages, such as online repositories, competitors' websites, social media, etc., until the process is automated, and we provide audit support to ensure accuracy after automation. We provide Digital Businesses with a variety of efficient, dependable, and adaptable services, such as new competitor identification and certification for price/selection monitoring, Marketplace analysis, Lowest Price recommendation, Widest Selection opportunity, Contractual audits, Product Correlation, and Data extraction.Key job responsibilitiesThe ideal candidate actively seeks to understand Amazon’s core business values and initiatives, and translates those into everyday practices.Some of the key result areas include, but not limited to:· Experience in managing process and operational escalations· Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goal· Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations· Communicate and take the lead role in identifying Gaps in process areas and work with all stakeholders to resolve the gaps· Be a SME for the process and a referral point for peers and junior team members· Has the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resources· Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes· Ability to perform deep dive in the process and come up with process improvement solutions through automation· Shall collaborate effectively with other teams and subject matter experts (SMEs) to support launches of new process and services· Resourceful to identify the way to get things done using limited resources.· Ability to work under pressure situations.· Ability to work in ambiguous situations and to come out with solutions as per the situations faced.· Good people management skills.· Good communication skills.· Proficiency in MS ExcelWe are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDBASIC QUALIFICATIONS- Bachelor's degree- Experience with Microsoft Office products and applicationsPREFERRED QUALIFICATIONS- Knowledge of SQL- 2+ years of data-driven business operations processes experience
Trainer, FC Learning and development, Learning and development (FC)
Amazon, Ahmedabad, GJ, IN
DESCRIPTIONSuccessful candidates will have demonstrated a true hands-on approach in Training need analysis, training facilitation, LMS management, data and report management, expert in excel and power point. Prior experience as a Trainer in Retail, Supply Chain, E-commerce organization is mandatory.Trainer will• Implement network standard training programs for Associates and Team Leaders (i.e., participating in and conducting needs analysis, skills development classes, cross-training, calendar management etc.)• Partner with RLM and operations leaders across all areas to identify training needs and schedule training events to meet production forecasts and labor gaps• Proactively plan & implement learning initiatives to make a positive impact on key business safety, quality, productivity and customer experience metrics• Design/customize training content to meet regional needs and track compliance to these training materials• Analyze and understand data to suggest improvements for training and operationsKey job responsibilitiesa)Associate On-boarding: FC/LM/RDFC/LPC/EF•On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.•Update NHO status on every 2 hours for ALFA associates•Track on site LBD status & monitor completion & defects•Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads•Follow up with TLs and AMs for 222 Coaching completion•Perform Learning Index Audit•Daily LC monitoring and take action as per report•Conduct ILT / VILT for Associates on-demand topics•Handling LMS user management.•Work with Content developer to drive content creation, updation, improvisation.•Drive adoption of learning interventionb)Associate Onboarding: LM/Hybrid/3P Hubs/EF•Support the L&D POC in driving adoption of learning initiatives.c)Refresher Training: FC/LM/Hybrid/3P Hubs/EF•Conduct Training sessions•Deploy FC Refresher Training on LMS•Alignment with Store POC/OE/TW for Training execution•Drive Completion in partnership with operationsd)Learning Index Report: FC/3P/LM•Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites•Conduct Audit and drive through regional presence•Create and share Learning Index Audit Reporte)Coordination and Data management•Support in Learning Ambassador certification•Aligning Weekly Learning Calendar based on business priorities•Weekly/Monthly Calendar Creation•Weekly Learning Dashboard•Daily Dive Deep on critical problems discussed in DDD & drive closure on AIs•L&D WBR - status and new task assignment•Traveling multiple sites Feedback collection and collations•Publish Learning Day End ReportKey job responsibilitiesKey job responsibilitiesa)Associate On-boarding: FC/LM/RDFC/LPC/EF•On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.•Update NHO status on every 2 hours for ALFA associates•Track on site LBD status & monitor completion & defects•Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads•Follow up with TLs and AMs for 222 Coaching completion•Perform Learning Index Audit•Daily LC monitoring and take action as per report•Conduct ILT / VILT for Associates on-demand topics•Handling LMS user management.•Work with Content developer to drive content creation, updation, improvisation.•Drive adoption of learning interventionb)Associate Onboarding: LM/Hybrid/3P Hubs/EF•Support the L&D POC in driving adoption of learning initiatives.c)Refresher Training: FC/LM/Hybrid/3P Hubs/EF•Conduct Training sessions•Deploy FC Refresher Training on LMS•Alignment with Store POC/OE/TW for Training execution•Drive Completion in partnership with operationsd)Learning Index Report: FC/3P/LM•Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites•Conduct Audit and drive through regional presence•Create and share Learning Index Audit Report•Aligning Weekly Learning Calendar based on business priorities•Weekly/Monthly Calendar Creation•Weekly Learning Dashboard•Daily Dive Deep on critical problems •L&D WBR - status and new task assignment•Traveling multiple sites•Publish Learning Day End ReportWe are open to hiring candidates to work out of one of the following locations:Ahmedabad, GJ, INDBASIC QUALIFICATIONS- 6+ months of human resources experience- 6+ months of customer service experience- 6+ months of Microsoft Office products and applications experience- High school or equivalentPREFERRED QUALIFICATIONS- 1+ years of human resources experience- 1+ years of customer service experience- 1+ years of Microsoft Office products and applications experience