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Sales Executive
Marriott International, Calgary, Alberta, Canada
Job Number 24048108Job Category Sales & MarketingLocation Delta Hotels Calgary Downtown, 209 Fourth Avenue SE, Calgary, Alberta, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYHandles customer inquires and acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property Sales. Contracts and closes group business in addition to conducting site inspections. Verifies business is turned over properly and in a timely fashion for quality service delivery. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.CANDIDATE PROFILEEducation and ExperienceRequired: • High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.Preferred: • Large group sales experience.CORE WORK ACTIVITIESManaging Sales Activities • Handles customer inquiries and acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property sales. • Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters. • Understands the overall market (e.g., competitors' strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them. • Closes the best opportunities for the property based on market conditions and property needs. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. • Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. • Partners with the sales team to identify new group/catering business and achieve personal and property revenue goals. • Acts as the on-property liaison for group events over the Group Sales peak room parameters of the Sales Office. • Develops group sales revenue and operation budgets, and provides forecasting reports. • Works with the management team to create and implement a group sales/marketing plan addressing revenue, customers, and market. • Assists with selling, implementation, and follow-through of group sales promotions. • Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction. • Provides accurate, complete, and effective turnover to Event Management. • Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards. • Conducts site inspections, as required. • Monitors same day selling procedures to maximize room revenue and control hotel occupancy. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Participates in and practices daily service basics of the brand • Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. • Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. • Performs other duties, as assigned, to meet business needs.Building Successful Relationships • Develops relationship with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within the community to strengthen and expand customer base for group/catering sales opportunities. • Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer's expectations. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and verifying their satisfaction before and during their program/event. • Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during, the program/event.The salary range for this position is $68,000 to $88,000 annually.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Delta Hotels Calgary Downtown takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/20/2024 09:44 AM
Executive Communications Manager (APJ), AWS, AWS Partner Organization, AWS Partner Organization
Amazon, Sydney, Any, Australia
BASIC QUALIFICATIONS- 7+ years experience in Communications, Public Relations, or a related field- 5+ years of experience supporting senior executives- Experience working within the business-to-business technology sector- Bachelor's degree in Communications, Marketing, or a related fieldDESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.We are seeking an experienced Executive Communications Manager to join the AWS Partner Organization (APO) and work closely with APO's most senior leaders to scale APO value proposition to our Customers, Partners, and Employees. The Executive Communications Manager is responsible for developing and implementing a comprehensive messaging and engagement plans to enhance and promote APO's vision and strategic goals for our partnerships to our internal and external audiences globally.Foundational to success in this role is deep passion for our AWS Partners, and for communicating how together with AWS, our partners are delivering impactful outcomes for customers around the world. The chosen candidate will design messaging strategies that consider both proactive and reactive tactics based on deep knowledge of the needs of the technology community. They will identify high-value engagements that provide the optimal platform to reach our partners and develop compelling, data-rich content to inform and inspire them. They will maintain balance proactive guidance and strategy with flawless delivery to become a trusted partner to the leadership team. They must have a strong track record of delivering results by producing high-quality, clear content, a demonstrated ability to earn and maintain trust across stakeholders, and insist on highest standards for quality, attention to detail while working on multiple projects simultaneously. The chosen candidate must be curious about new programs and initiatives impacting our customers, partners, and employees and possess the ability to ask the right questions. They need to have a bias for action and balance driving vs being directed. They must be comfortable taking risks and raising the bar for new ways of doing things.Key job responsibilities• This role is responsible for developing, organizing and executing strategic messaging programs for AWS Partner Organization (APO) executives, including internal communications, appearances at industry, government, and thought leadership events.•Work closely with the AWS PR team to align their external communication strategy with partner messaging strategy• Work directly with AWS Partners Senior Leadership executives and serve as an integral part of APO's Strategic Communications team• Prepare executives for internal and external speaking engagements to include the creation of content for all-hands meetings focused on achieving business outcomes; internal communications via email or other channels; video script writing; and social media strategy, content creation and execution.• Serve as writer to senior executives for global audiences, including driving the creation and delivery of compelling, executive-level message and presentation materials (slides, scripts, messaging documents, and customer stories, thought leadership)• Leverage thought leadership programs and opportunities for APO executives, to promote the business value that can be obtained by partnering with AWS• Apply superb organizational skills to the management of high-level speaking opportunities, both internally and externally, to highlight the value of partnering with AWS• Manage speaking engagement calendar for SLT with other team members to ensure alignment of key messages both internally and externally• Measure and share results of speaking engagement to evaluate impact• Conduct research and monitor industry trends and developments to identify opportunities for enhancing executive communications.• Provide guidance and support to executives during high-pressure situations and ensure timely and accurate communication to relevant stakeholders.• Excellent interpersonal and relationship-building skills to work effectively with executives and stakeholders at all levels.• Ability to handle sensitive and confidential information with discretion.10010Key job responsibilitiesThis role is responsible for developing, organizing and executing strategic communications programs for AWS Partner Organization (APO) executives, including internal communications, media engagements and appearances at industry, government, and thought leadership events.Work directly with AWS Partners Senior Leadership executives and serve as an integral part of APO's Strategic Communications teamPrepare executives for media interviews, press conferences, and internal and external speaking engagements to include the creation of content for all-hands meetings; internal communications via email or other channels; video script writing; and social media strategy, content creation and execution.Serve as writer to senior executives for global audiences, including driving the creation and delivery of compelling, executive-level presentation materials (slides, scripts, messaging documents, and customer stories, thought leadership)Leverage thought leadership programs and opportunities for APO executives, to promote the business value that can be obtained by partnering with the Partner OrganizationApply superb organizational skills to the management of high-level communications opportunities, both internally and externallyManage speaking engagement calendar for SLT with other Comms Team members to ensure alignment of key messages both internally and externallyMeasure and share results of speaking engagement to evaluate impactConduct research and monitor industry trends and developments to identify opportunities for enhancing executive communications.Provide guidance and support to executives during high-pressure situations and ensure timely and accurate communication to relevant stakeholders.Excellent interpersonal and relationship-building skills to work effectively with executives and stakeholders at all levels.Ability to handle sensitive and confidential information with discretion.Key job responsibilities- This role is responsible for developing, organizing and executing strategic communications programs for AWS Partner Organization (APO) executives, including internal communications, media engagements and appearances at industry, government, and thought leadership events.- Work directly with AWS Partners Senior Leadership executives and serve as an integral part of APO's Strategic Communications team- Prepare executives for media interviews, press conferences, and internal and external speaking engagements to include the creation of content for all-hands meetings; internal communications via email or other channels; video script writing; and social media strategy, content creation and execution.- Serve as writer to senior executives for global audiences, including driving the creation and delivery of compelling, executive-level presentation materials (slides, scripts, messaging documents, and customer stories, thought leadership)- Leverage thought leadership programs and opportunities for APO executives, to promote the business value that can be obtained by partnering with the Partner Organization- Apply superb organizational skills to the management of high-level communications opportunities, both internally and externally- Manage speaking engagement calendar for SLT with other Comms Team members to ensure alignment of key messages both internally and externally- Measure and share results of speaking engagement to evaluate impact- Conduct research and monitor industry trends and developments to identify opportunities for enhancing executive communications.- Provide guidance and support to executives during high-pressure situations and ensure timely and accurate communication to relevant stakeholders.- Excellent interpersonal and relationship-building skills to work effectively with executives and stakeholders at all levels.- Ability to handle sensitive and confidential information with discretion.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSPREFERRED QUALIFICATIONS- Exceptional writing and editing skills, with the ability to articulate a clear point of view on complicated issues in crisp, concise communications- Experience using data and metrics to drive improvements and Demonstrated experience building trust and influencing cross-functional teams and senior leaders- Multilingual: Written and verbal fluency in English and Portuguese or Spanish- Experience working with partners or businesses in the Latin American region- Experience designing and executing joint marketing plans with strategic alliance partners with global footprint as well as driving cultural change and influencing organizations through communications, from audience and stakeholder analysis through implementation and success metrics tracking- Writing sample must be submitted prior to moving to an interviewAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 03/19/2024 10:17 PM
Executive - Financial Accounting
General Mills, Powai, Mumbai, Any
India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.Position Title Executive - Financial Accounting Function/Group Finance Location India Shift Timing Full time Role Reports to Associate Assistant Manager Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Haagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate. us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.comGeneral Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview The Finance organization partners across General Mills to provide financial expertise to guide and govern the company. We hold ourselves accountable for the areas where we are uniquely positioned to drive results - what we call our Strategic Priorities - but we never lose sight of the fact that we only truly win when the company wins. The Finance function operates as a global team through the partnership of a series of enterprise-focused and business-embedded groups. Our Finance Shared Services team enables our enterprise to make bold decisions by leading financial planning & analysis, finance operations and managing risk & compliance.For more details about the Function please visit this Link Purpose of the role Ensure accurate recording of financial transactions in compliance with related accounting controls and prepare information and reports for North American Internal/External manufacturing facilities. Responsibilities require functional expertise in finance and accounting, strong customer relationship, Analytical s, and communication skills. KEY ACCOUNTABILITIES 80% of Time Conduct Monthly/Quarterly inventory reconciliations and ensure accuracy of inventory levels. Investigate and resolve inventory discrepancies, including identifying root causes and implementing corrective actions.•Work with Warehouse, Manufacturing Plants, Monitor and Resolve, and Finance teams to identify root causes of discrepancies and implement corrective actions.• Analyze inventory data and provide insights to improve inventory management processes.• Ensure compliance with inventory control policies and procedures.• Collaborate with cross-functional teams to optimize inventory levels and reduce excess inventory discrepancies.• Maintain accurate inventory records in the ERP system and clear negative inventories.• Collaborate with cross-functional teams to troubleshoot and resolve issues.• Resolution of EDI/IDOC errors related with Inventory transactions.• Regularly work on all daily/Weekly Report and meet SLA guidelines.• Develop strong relationships with business partners.• Support business continuity to meet critical business objective.• Ensure KPI's are consistently met.• Ensure all SLA's are met with set accuracy and timelines• Support audit and control to ensure compliance with GMI and Sarbanes-Oxley requirements.• Work and resolve issues related daily, weekly and monthly activities (E.g. Inventory reports, Negative inventory report, Prepare JE's, Open Purchase order /Shipment report, Qty Discrepancy Report)• Perform Grain Accounting activities.• Perform Unload Settlements on daily basis. 10% of Time Identify, initiate, and implement process improvement ideas.Leverage Continues Improvement tools or mindset to identify recurring issues and work towards Institutional Solution10% of Time Ensure clear process documentation is in place, utilized and updated in timely manner. Actively participate in team or site events/initiatives MINIMUM QUALIFICATION • Minimum Degree Requirements: Full Time graduation from an accredited university (Mandatory) • Minimum years of related experience required: 2+ years of relevant experience in business, accounting. Specific Job Experience or Skills Needed • Experience in Reconciliation is must. • Familiarity with SAP system functionality preferred. • Experience dealing with U.S. personnel over phone preferred. • Ability to question, recommend, influence and lead process changes to enhance efficiency and effectiveness for the team and stakeholders. • Advanced MS Office computer skills preferred (i.e., Word, Excel, Access, Outlook)Competencies/Behaviors required for job • Delivers outstanding results: Consistently Meets/exceed deliverable, takes appropriate decisions. • Business Process and Analytics: Understand the financial implication & business driver behind them. • Lead Innovation - Experiment with new approaches and shifts priority when necessary. • Business Partnership: Develops a good relationship with plants/GMI partners. • Financial Acumen: Understands accounting Policies & Procedure PREFERRED QUALIFICATIONS • Preferred Major Area of Study: Finance & Accountancy • Required Professional Certifications: None • Preferred Professional Certifications: None • Preferred years of related experience:2+ years of relevant experience in business, accountingCOMPANY OVERVIEWWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.Salary: . Date posted: 04/01/2024 01:18 PM
Sales executive
, bavla, IN
sales executive for FMCG marketGreeting for all candidateWe are urgent looking for Sales Executivefor Bavla location.Candidate must have 3 to 4 Years in to FMCG Field.JD FOR SALES EXECUTIVE:1.Achieve weekly and monthly Primary and Secondarysalestarget.2.Able to do direct marketing and taking care of sales activities.3.To expand business volume by appointing new distributors along with maintaining existing distributors.4. To increase thesalesvolume in the given territory and product availability at all relevant channels through the distributors5.Help Distributors to manage business profitably and monitor the progress.6.Ensure the proper and correct execution ofsales and trading terms determined by the company.7.Plan and implement Distribution Infrastructure for market coverage.8. Efficient stock management at CFA/stock points.9. Accurate and timely reports on Market Intelligence: competitors activity, price changes and promotional support.10.Regular reporting to ASM/RSM
MARKETING EXECUTIVE
, Cuttack
Have experience in insurance, finance and any marketing sector. have good communication skill. have good market knowledge.
Mid-Market Account Executive
Amazon, Toronto, Ontario, Canada
BASIC QUALIFICATIONS• BA/BS degree or equivalent work experience required.• 3+ years of B2B sales experience• Experience in identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels.• Experience in positioning and selling innovative solutions to new and existing customers and market segments.DESCRIPTIONWould you like to join one of Amazon's fastest growing teams, focused on driving digital transformation with businesses and organizations across Canada? Do you have experience selling into Public Sector Government, Education, Healthcare or Non-Profit organizations? Are you a natural "hunter" who enjoys challenging customers to think differently about their procurement and supply chain technology? Do you thrive in a fast-paced, startup environment where collaboration, ability to deal with ambiguity, and a desire to roll up your sleeves is critical? Come be a part of a rapidly expanding $35 billion dollar global business. With the recent launch of Amazon Business in Canada, we are expanding our North American sales team to make buying even easier for Canadian business customers across all verticals. Bring your insight, imagination and a healthy disregard for the impossible. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Companies can now easily manage their procurement needs and purchase supplies through Amazon Business and Business Prime.Account Executives are responsible for building and managing their book of business leveraging solution-selling, traditional and digital prospecting tactics, and supporting long-term strategic customer relationships. The primary areas of responsibility include prospecting, expert knowledge of features and products to create a personalized solution for each institution (feature adoption), and developing relationships with buying decision makers across functional areas such as Information Technology, Facilities, and more. Account Executives will ensure recommended solutions meet our customer's procurement needs and will recommend approaches and alternatives that fit their environment, including but not limited to contracting and competitive requirements unique to public institutions, eProcurement integration, advanced payment, and automated reconciliation processes. The candidate will work closely with customers to manage deployment and ensure that our solutions are successfully adopted.Ideal candidates will have relevant consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targets.Key job responsibilities• Initiate prospecting and lead generation activities to businesses and organizations with quota and goals.• Assisting customers with registration and presenting registered customers with Amazon Business account tours.• Meet or exceed targets for customer acquisition and customer spend adoption.• Educating and networking with key prospect and customer contacts.• Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams.• Drive customer satisfaction.• Work closely with marketing, merchandising, business development, customer service and other key internal Amazon stakeholders.We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANPREFERRED QUALIFICATIONS• 5+ years of B2B sales experience in the Public Sector or related field.• Strong ownership and bias for action.• Expert use of MS Office Suite, CRMs (e.g. Salesforce.com) and other systems.• Knowledge of procurement and source to pay methods at Enterprise businesses.• Active listener and effective communicator.• Ability to prioritize and demonstrate relentless discipline in achieving goals.• Proven ability to influence others.• Displays strong leadership skills.• Innovate with and on behalf of customer and starting with our customers and working backward.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/04/2024 09:32 AM
Sales Executive
Marriott International, Sherbrooke, Quebec, Canada
Additional Information HybridJob Number 24057219Job Category Sales & MarketingLocation Delta Hotels Sherbrooke Conference Centre, 2685 Rue King Ouest, Sherbrooke, QC, Canada VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYHandles customer inquires and acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property Sales. Contracts and closes group business in addition to conducting site inspections. Verifies business is turned over properly and in a timely fashion for quality service delivery. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.CANDIDATE PROFILEEducation and ExperienceRequired: • High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.Preferred: • Large group sales experience.CORE WORK ACTIVITIESManaging Sales Activities • Handles customer inquiries and acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property sales. • Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters. • Understands the overall market (e.g., competitors' strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them. • Closes the best opportunities for the property based on market conditions and property needs. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. • Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. • Partners with the sales team to identify new group/catering business and achieve personal and property revenue goals. • Acts as the on-property liaison for group events over the Group Sales peak room parameters of the Sales Office. • Develops group sales revenue and operation budgets, and provides forecasting reports. • Works with the management team to create and implement a group sales/marketing plan addressing revenue, customers, and market. • Assists with selling, implementation, and follow-through of group sales promotions. • Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction. • Provides accurate, complete, and effective turnover to Event Management. • Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards. • Conducts site inspections, as required. • Monitors same day selling procedures to maximize room revenue and control hotel occupancy. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Participates in and practices daily service basics of the brand • Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. • Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. • Performs other duties, as assigned, to meet business needs.Building Successful Relationships • Develops relationship with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within the community to strengthen and expand customer base for group/catering sales opportunities. • Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer's expectations. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and verifying their satisfaction before and during their program/event. • Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during, the program/event.The salary range for this position is $56,000 to $72,000 annually.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Notification to Applicants: Delta Hotels Sherbrooke Conference Centre takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/05/2024 01:42 PM
Market Director of Revenue Management - Mumbai Cluster
Marriott International, Mumbai, Any
Job Number 24061776Job Category Revenue ManagementLocation JW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for balancing financial objectives of different lodging products to maximize total revenues. Position is accountable for pricing, positioning and inventory of all hotels within the market. Oversees all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Contributes to and recommends sales strategy for pricing of the transient customer. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees, owners and regional team.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 years experience in the revenue management, sales and marketing, or related professional area. OR • 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.CORE WORK ACTIVITIESAnalyzing and Reporting Revenue Management Data • Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Analyzes information, identifying current and potential problems and proposing solutions. • Observes, receives, and otherwise obtains information from all relevant sources. • Submits reports in a timely manner, ensuring delivery deadlines. • Maintains accurate reservation system information. • Provides support with cluster selling initiatives to all reservation centers. • Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. • Generates updates on transient segment each period and continually analyzes transient booking patterns. • Works with Market VP, Market GM and GM's to assist in pricing analyses for all products in Market. • Assists with account diagnostics process and validates conclusions.Managing Revenue Management Projects and Strategy • Takes a predetermined strategy and contributing to the execution of that strategy. • Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems. • Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders. • Provides critical input to market leaders for development of property and overall market sales strategy. • Ensures hotel strategies conform to brand philosophies and initiatives. • Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. • Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings. • Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. • Assists with development of 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues. • Manages inventory to maximize cluster rooms revenue. • Assists hotels with pricing and provides input on business evaluation recommendations. • Provides recommendations to properties for Business Transient Sales account strategies. • Leads efforts to coordinate strategies between group sales offices. • Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning. • Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. • Initiates, implements and evaluates revenue tests. • Provides recommendations to improve effectiveness of revenue management processes. • Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners. • Communicates market direction to revenue management, sales and hotel leaders.Building Successful Relationships • Develops constructive and cooperative working relationships with others, and maintains them over time. • Develops and manages internal key stakeholder relationships. • Provides targeted and timely communication of results, achievements and challenges to the stakeholders.Additional Responsibilities • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Enters, transcribes, records, stores, or maintains information in written or electronic form.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/08/2024 07:17 PM
Reservations Executive
Marriott International, Hyderabad, Any
Job Number 24064320Job Category ReservationsLocation Hyderabad Marriott Hotel & Convention Centre, Tank Bund Road, Opposite Hussain Sagar Lake, Hyderabad, Andhra Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/12/2024 03:30 PM
Reservations Executive
Marriott International, Calangute, Any
Job Number 24064924Job Category ReservationsLocation Fairfield by Marriott Goa Calangute, H No 1/72C Gaurawaddo, Calangute, Goa, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/12/2024 03:14 PM