Vendor Manager Salary in India - PayScale

The Role DESCRIPTION Job summary Are you customer obsessed, flexible, smart and analytical, execution focused and passionate about e-payments? Amazon Payment Services (APS) is a leading payment service provider in MENA region with operations spanning across 8 countries and technically integrated with 14 acquirers and 18 issuers, offers online payment services to thousands of merchants. APS team is trying to build a robust execution and management process for driving the best payment experience on & off Amazon. While we are working towards launching innovative ways to pay and with the most friction less manner, we understand payments to customers & sellers is a key enabler in building trust. We are looking for a fraud-prevention specialist who can become a key contributor in our fight against financial crime Key responsibilities include but not limited to: Executes against established SOPs and identify opportunities for process improvement Identify gaps in controls and processes Design program controls and testing mechanisms in collaboration with internal teams Consult legal for guidance on specific use cases or escalations Establish SOPs, process controls, recommend revisions and ensure alignment with risk and regulatory requirements. Observe, escalates & resolve gaps in processes or controls Communicates and defends processes and controls to peers in partner organizations Perform deep dive analysis and creates COE based on identified deviations and recommends appropriate solutions. Measures key metrics, process or control risk to inform product and program level risk assessment and own weekly/monthly metrics and process reviews with internal and external stakeholders Maintain subject matter expertise specific to job functions and general industry awareness Earns trust of peers by understanding operational processes related to risk management programs and product offerings Makes recommendations as inputs into product and technology roadmap discussions Research and recommend innovative technology solutions to management Implement operational program controls by creating project plans Identifies, prioritizes and coordinates work streams necessary Influences internal teams to uphold and maintain program control Recommend to product and technical teams improvements to technical risk management solutions to drive program efficiencies Requirements BASIC QUALIFICATIONS 3+ years experience working in a payment gateway, payment processor, payment aggregator, bank or payments industry related institution Strong interpersonal and leadership skills. Strong written and verbal communication skills Strong attention to detail and organizational skills. Strong problem solving, initiative and follow-through skills. Experience working with geographically distributed teams within a complex international organization Knowledge of the payment industry, regulatory compliance landscape, and of credit and debit payments systems Ability to effectively communicate in written and verbal form across functional groups within the company, with clients, customers and vendors, as well as senior management. Ability to manage through influence Strong analytical skills (Excel skills is a must) Bachelors degree from a reputed university Experience working in a risk and control capacity with engineering teams and technical functions. Knowledge in card-not-present payments, fraud-prevention, buyer merchant risk management and/or chargeback management. PREFERRED QUALIFICATIONS Preferred but not mandatory qualifications: Fraud investigator, risk, compliance or similar certification Masters degree from a reputed business school 5+ years experience working in a payment gateway, payment processor or payment aggregator Experienced in working for a start up as well as a multi-national tech firm About the company Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.

SummaryWe are seeking a highly skilled Tax Manager Professional to join our dynamic team. The ideal candidate should have 5: 8 years of experience. The Tax Manager will be responsible for overseeing all aspects of taxation within the organization, ensuring compliance with Indian tax laws and regulations while optimizing tax efficiency. The ideal candidate will have extensive knowledge of Indian tax laws and strong analytical skills.Note: Experience with Both Direct and Indirect Tax is Mandatory for this role.Your role in our missionEssential Job Functions::Handling tax audit and filing of India Income tax returns.:Ensuring TDS/TCS all other income tax compliances.:Handle transfer pricing and related forms like Form 3CEB, 3CEAA etc.:Handle SFT form (form 61A) and reporting entity compliances.:Manage GST filings and GST annual returns.:Supervise statutory audits (COI, Tax, Deferred tax).:Review and advise new contracts from tax point of view.:Ensuring GST vendor reconciliations to minimize ITC loss.:Ensuring GST refund filings and track refund claims.:Handling vendor/customer queries with respect to tax.:Handling litigations and assessments.:Work closely with external auditors and tax consultants and ensure company tax obligation is optimized.:Manage quarterly advance tax computation and deposit.:Proficient with tax accounting and deferred tax calculations.:Maintains tax records for historical purposes, audits and ensures records are up to date.Basic Qualifications::Chartered Accountant or similar professional degree with relevant experience.:5:7+ years of relevant India direct and indirect tax experience, including a strong understanding of India corporate tax compliance and planning, international tax, tax accounting, and judicial precedents.:Knowledge of India GST provisions applicable to IT industry.:Practical exposure to SAP/S4 Hana (preferable).Work Environment::Fast:Paced, Challenging and rewarding work environment.:Will require late evening work to overlap US work hours.Work Location: Anywhere across India.

DESCRIPTIONAbout the Role:As an Assistant Brand Manager, you will focus on delivering 5 core focus areas for the brand: Selection, demand generation, catalogue quality, business advice and availability.The person who joins the leadership team in this position must share our passion and commitment for serving our customers. This ideal candidate should have experience in forging and building brand relationships. Some understanding of planning product cycles and selling online is preferred. The right candidate will be flexible, action and results oriented, self-starting and have strong analytical skills. He or she must have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environment. He should be entrepreneurial with the confidence to make independent, data-driven decisions. The candidate must demonstrate the ability to succeed at: planning and forecasting, and driving an online business. The candidate must be an effective communicator in working with some of Amazon's most important partners and vendors, as well as with internal colleagues and groups.Key job responsibilitiesThis person will have responsibility for:Building selection: Identify selection gaps. Track brand's offline catalogue to ensure all relevant selection is present on Amazon.Demand generation: Responsible for demand generation. This includes working with other members on the category management team to create a marketing calendar based on vendor's objectivesBusiness Advice: Support participation of brand in Amazon programsAvailability: Ensuring continuous availability of productsCatalogue Quality on Amazon: Ensuring the best input from brand is updated for customer interface on Amazon Detail Pages through perfect Images, Product descriptions, etc.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- 2+ years of account management, project or program management or buying experience- Bachelor's degree- Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chainPREFERRED QUALIFICATIONS- Experience in process improvement- Experience managing large amounts of dataSalary: . Date posted: 03/27/2024 08:58 AM

BASIC QUALIFICATIONS- 6+ years of digital advertising and client facing roles with a focus on data analysis experience- Bachelor's degree- Experience analyzing data and best practices to assess performance drivers- Experience influencing internal and external stakeholders- Experience with sales CRM tools such as Salesforce or similar softwareDESCRIPTIONAbout Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. Key job responsibilitiesAbout the Role Team Manager, Vendor Consultants Team - RBS AVSAs a Vendor Consultants Manager in Retail Business Services (RBS), you will have the exciting opportunity to help shape and deliver on the strategy for managing Amazon vendors. RBS team is looking for a customer centric, driven, and creative people leader to join our team. The role leads a team of Vendor Consultants responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all operational aspects of the vendor's business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they're building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships.You will lead the team that looks into strategic and operational aspects of vendors business with Amazon, root cause analysis of issues and opportunities affecting the vendor's business.A day in the lifeResponsibilities Include: • Lead a team of Vendor Consultants, prioritizing strategic initiatives and provide escalation support as needed. • Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. • Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. • Manage end to end goal setting for team to align with organizational goals. • Build relationships with stakeholders across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns. • Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. • Leads recruiting and hiring efforts across direct team and broader organization. • Manage stakeholders needs and monitor complexity through efficient resource allocation of Vendor Consultants. • Monitor stakeholders satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Vendor Consultants as appropriate. We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 2+ years of mentoring, leading and coaching experienceSalary: . Date posted: 03/27/2024 08:54 AM

DESCRIPTIONEarth's Most Customer Centric Company is seeking an experienced Senior Vendor Manager to join our Customer Service Global Outsourcing team.This position will manage external vendor relationships, drive operational excellence, negotiate pricing and contracts and partner with Amazon teams to positively impact customer experience. The successful candidate will draw from previous work experience in vendor management, contact center management and corporate representation and demonstrate the ability to build relationships, drive improvement, make tough data-backed decisions in a high-stakes, high-speed environment, and enjoys getting in the weeds on any and all issues. The position will be based in Hyderabad India. Responsibilities include: Service Delivery - Provide leadership for large vendor based teams and effectively manage operations to the highest standard of customer obsession, drive project and change management incl. new implementations and share best practices.Procurement - Participate in vendor and site strategy definition, business requirement scoping, location assessments, request for proposal administration, pricing and contract negotiation and contract administration.Risk and Control - Ensure compliance with standards related to Security and Infrastructure, Legal, Tax, Financial Invoicing, Code of Conduct and develop robust Business Continuity Plans. Stakeholder Management - Build and manage strong, trusted vendor and stakeholder relationships across different levels of the organization. We are open to hiring candidates to work out of one of the following locations:Delhi, IND | Hyderabad, IND | Hyderabad, TS, IND | Pune, INDBASIC QUALIFICATIONSA sincere passion and obsession for customersBachelor's degree required12+ years of relevant experience in customer service required Exceptional interpersonal and communication skills, both written and verbal languageStrong technical and analytical aptitudeAbility to think both strategically and tactically with strong attention to detailDemonstrated project management successExpert skills in Microsoft Excel and WordA willingness to roll up sleeves to get it doneSignificant travel required (up to 30%) including some international travelPREFERRED QUALIFICATIONSMBA or Advanced DegreeLean/Six Sigma experienceDemonstrated project management successCustomer Service Operations / BPO experienceSalary: . Date posted: 04/02/2024 09:21 AM

DESCRIPTIONAt Amazon, customer Obsession is the essence of our mission statement - to be the earth's most customer-centric company. It's where we get our energy from: wanting to do the best for our customers. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost-efficiently as possible. To meet this goal, Amazon is continually striving to innovate and introduce pioneering new products and services in the last mile delivery space. Come join the Value-Added Service (VAS) team and help us make history!We are looking for a Senior Vendor Manager to join the Delivery Services team, under last mile program, value added services. This role will offer a payroll and time and attendance (TAA) product - in the form of value-added service (VAS) - to the last-mile business. The Senior Vendor Manager will be tasked with meeting the demands of internal teams and external customers operating on the last mile. This individual will be responsible for negotiating with, selecting, onboarding, and managing the payroll and TAA vendors offering their services to the last mile delivery team. They will be tasked with monitoring vendor performance and improving our partners' service offering. This position will see the candidate build trusted relationships with internal and external stakeholders and challenge the status quo repeatedly.Key job responsibilities• Create and drive forward critical service solutions on the basis of customer and market requirements to meet industry standards;• Work with multiple in-country teams to create development plans for a new product or service deployment, and execute project plans including the launch of new features;• Act as the 'product owner' for assigned countries, with a complete understanding of internal and external variables that may impact the product - this includes owning forecasting, monitoring, driving changes to achieve business objectives;• Have a thorough understanding of the Amazon payroll & TAA compliance requirements and continually monitor customers feedback and vendors developments;• Develop strong, value-adding partnerships with payroll and TAA 3rd party companies including SaaS and Managed Service organizations;• Select and onboard payroll and TAA vendors in line with business requirements;• Be the main Point of Contact (POC) in case of escalations and address issues raised with appropriate solutions - analyse the case, assess risk, identify a fitting mitigation or path-to-green plan, and track progress;• Support program teams to implement the strategy and ensure services are provided in full and in the right quality;• provide weekly, monthly, and quarterly metric updates summarising vendor performance;• Create and maintain progress reports to be distributed across internal workstreams;• Coordinate consolidated standard operation procedures (SOPs);About the teamAt Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we work with a network of partners to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, we support our Delivery Station teams to ensure that millions of packages reach their final destination as efficiently as possible.We are open to hiring candidates to work out of one of the following locations:Melbourne, VIC, AUS | Sydney, NSW, AUSBASIC QUALIFICATIONS- Bachelor's degree in business, operations, human resources, adult education, organizational development, instructional design or related field- Experience defining and executing program requirements- Experience defining program requirements and using data and metrics to determine improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Relevant experience in business development, vendor management, customer success management, with a proven ability to deliver resultsPREFERRED QUALIFICATIONS- PMP certificate- 5+ years of defining and executing against program timeline & requirements experience- Relevant experience in multinational payroll operations or working with payroll vendors in AUAcknowledgement of country:In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.Salary: . Date posted: 04/02/2024 10:19 PM

BASIC QUALIFICATIONS- 5+ years of with Excel experience- 5+ years of account management, project or program management or buying experience- Bachelor's degree, or 5+ years of professional or military experience- Knowledge of Microsoft Access or SQL- Experience using data to influence business decisions- Experience driving internal cross-team collaboration- Experience with business analysis and P&L managementDESCRIPTIONAmazon is looking for an experienced business leader to join the Consumables category team on Amazon Canada. The Senior Vendor Manager will be responsible for managing the P&L and setting the strategic directions for a large and diverse business within the Consumables category. They will work with highly strategic vendors to drive their business towards the next phase of growth. They will analyze data to identify key brands to target, build long term relationships with key vendors, resolve any operational, logistical or business issues, and lead negotiations on Amazon's behalf. The candidate should have experience in building strong relationships, driving significant top and bottom line results, and be comfortable managing multiple responsibilities within a fast-paced environment. They must have the leadership presence and communication skills to represent Amazon at all executive levels of vendor organizations.The Senior Vendor Manager must possess a strong analytical acumen and be comfortable drawing metric-based conclusions by managing an extensive amount of data. This person needs to have a deep curiosity about how things work, and a passion for creating a world class shopping experience for our customers. The right candidate stays on top of industry and competitive trends, and is able to execute at both a tactical and strategic level to drive selection, sales, and margin growth, while also improving our customer experience and education.The ideal candidate has strong business judgment with a track record of successful negotiations, and must demonstrate the ability to succeed at managing and driving a full P&L, including planning and forecasting and driving an online business. They also have strong project management and exceptional organization skills to manage various vendors and strategic programs within the category. The Senior Vendor Manager is an effective leader and communicator in working with Amazon.ca partners and vendors, as well as with internal groups such as inventory management, site merchandising, marketing, PR, finance, operations, and software development to deliver innovation and a better customer experience.Key job responsibilitiesKey job responsibilities-Think strategically and tactically-Rapidly expand and grow an online business-Integrate analysis and merchandising instinct into a cohesive category strategy-Manage multiple projects and partner relationships at the same timeWe are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANPREFERRED QUALIFICATIONS- Experience driving direction and alignment with cross-functional teamsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/08/2024 09:48 PM

DESCRIPTIONEarth's Most Customer Centric Company is seeking an all-star business leader to join our Global Outsourcing team within WW Customer Service. As an International Vendor Manager you will be responsible for developing vendor relationships, implementing new programs, cultivating operational excellence, negotiating contracts, and partnering with Amazon teams to positively impact customer experience and expand product offerings. This scope of this role is our India outsourcing network (India for India support).The successful candidate will draw from previous work experience in contact center operations within India, and is ready to make tough data-backed decisions in a high-stakes, high-speed environment. They are passionate about wow customer experiences, passionate about solutions, and love getting in the weeds on any and all issues.Responsibilities include: Develop and maintain strong working relationships with stakeholders at every level in the company and with Customer Service vendors to identify, analyze and solve problems Participating in contact center procurement activities including vendor strategy, business requirement scoping, location assessments, request for proposal administration, and pricing and contract negotiation Effective management and delivery across all aspects of Customer Service operations, with focus on a high level of customer obsession Demonstrate a management style that encourages participation and ownership, along with a continuous focus on action, customer satisfaction, support personnel satisfaction and financial management Ensure compliance to Amazon security standards and develop business continuity plans Project Manager new implementations Conduct all business with the highest ethical and professional standardsWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 6+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience- Experience analyzing data and best practices to assess performance drivers- Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functionsPREFERRED QUALIFICATIONS- Educated to degree level with MBA preferredSalary: . Date posted: 04/08/2024 10:34 AM

DESCRIPTIONAmazon.ca is looking for a bright, analytical, driven and customer-obsessed Vendor Manager for our Wireless business. This individual will be responsible for own the strategic direction and management of key manufacturer (vendor) accounts.Vendor Managers utilize a wide range of skills and work across major functional areas such as site merchandising, buying, pricing, inventory management, operations, online marketing, and finance to drive the performance of strategic vendor partners at Amazon. This Vendor Manager will engage directly with multiple internal teams to optimize the product line for key manufacturers on Amazon.ca.The role will also be required to conceive, create and analyze a wide range of marketing and site merchandising efforts, marketing campaigns, search engine optimization (SEO) efforts, social media and other channels, to grow the vendor's traffic, brand awareness, customer conversion, and revenue on Amazon.ca. This role will autonomously negotiate promotional opportunities for vendors and create comprehensive marketing proposals.In addition to site merchandising and marketing, this role is responsible for inventory management, forecast generation, new product launches, pricing, and conducting detailed analysis to identify opportunities to drive growth for the vendor and Amazon.ca.This position offers a unique opportunity to work at the most innovative online retailer and to develop and build strong functional skills in online merchandising/marketing, buying, planning and forecasting, pricing, and business analysis. Vendor Manager roles are in the General Management career path at Amazon and offer opportunity for greater responsibility and advancement into a variety of roles including Merchandising, Vendor Management and Inventory Management.The ideal candidate will have strong oral and written communication skills, proven multi-tasking ability, and quantitative analysis.Our environment is fast-paced, and requires someone who is flexible, detail-oriented, and analytical.Key job responsibilities• P&L Management• Vendor Negotiations• Selection expansion • Marketing and promotional strategy (new product launches, deals sourcing for events like Prime Day, etc)• Defining vendor and category level growth strategies We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANBASIC QUALIFICATIONS- Bachelor's degree- 3+ years of total professional experience including Excel proficiencyPREFERRED QUALIFICATIONS- The ability to quickly learn a varied set of software and editing tools (including SQL and Microsoft Office) is necessary, and prior experience is a plus.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/10/2024 10:10 PM

DESCRIPTION Amazon's Canada team is looking for an experienced, enthusiastic, hard-working, analytical and creative candidate to join our Hardlines team. You will work directly with a portfolio of strategic vendor partners to develop their business, acting as a liaison and executing a joint business plan. The team operates across several hub cities including Seattle, Arlington, and Toronto. This role has the flexibility to align to any of these hubs.Note that 3+ years of experience at a leading strategy consulting firm are required for this role. The Vendor Manger position offers an exciting introduction to our online retail business and a broad training ground for future success. This role will work directly with a strategic vendor to grow their business and optimize their supply chain while working with multiple internal teams and management. The Vendor Manager will develop skills and work across all three functional areas (In-stock, Vendor Management, and Site Merchandising) to grow and improve their vendor's success at Amazon. The Brand Specialist role will be responsible for the following: • Acting as the business owner for his or her vendor in their respective categories, possessing a complete understanding of internal and external variables that impact the business. • Owning forecasting, monitoring, understanding and reporting on the vendor, along with responsibility for driving strategic supply chain projects and promotions to achieve business objectives. • Proactively negotiating costs, promotional opportunities, and other business inputs for the vendor. • Conducting pricing and ROI analysis and making recommendations for initiatives that optimize profit margin. • Managing Purchase Orders and In-Stock analysis for the strategic brands. • Optimizing the online presence and content of each product on the brand's portfolio. • Developing and executing marketing plans to drive awareness and purchases for the brand. • Driving cross-category initiatives to improve the operational process and deliver results.We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANBASIC QUALIFICATIONS- 1+ years of account management, project or program management or buying experience- Bachelor's degree- Experience using Excel and other business analytic toolsPREFERRED QUALIFICATIONS- Experience with software and editing tools (including HTML, Excel and SQL)- Experience in online retail- Experience using analytical specific tools such as Google Analytics, SQL or HTMLAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/12/2024 10:08 PM