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Payment Lifecycle Specialist IV
JPMorgan Chase, All Cities, Ontario, Canada
As a Payment Lifecycle Specialist, you will be responsible for building relationships and communicating with internal teams. You will also be responsible for handling Operational tasks including processing error-free transactions, reconciliation, solving client issues, reporting and process improvements.Job responsibilities: Error-free processing of transactions. Timely resolution of client enquiries Build and maintain effective working relationships with internal team members, as well as with other teams within the firm Prepare monthly reporting to management Handling regulatory reporting, Adapt to and execute changes to regulatory requirementsRequired qualifications: Prioritize tasks and assignments to meet deadlines, and escalate concerns to direct manager Demonstrate familiarity and competence with departmental and team procedures and applicable systems Recommend adjustments and improvements to departmental and team procedures and applicable system enhancements Fully familiar with Operations risk and control and audit related requirements At least 2 years of experience in similar rolesAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 03/20/2024 10:27 PM
Payments Pricing (Merchant Services) - Associate
JPMorgan Chase, Bengaluru, Any
Job TitleMarket Research & Insights - Sr. Associate - Payments Pricing (Merchant Services)Short DescriptionJoin the team that is driving market strategy for one of the most innovative banks.Position Description:The J.P. Morgan Payments Pricing is responsible for analysis used to drive strategic pricing decisions and the development of tools used to execute or augment pricing activity in the business. With broad scope covering statistical analysis and recommendation-based problem solving, as well as design, development, maintenance, and governance of pricing tools used by our sales teams and thus making an impact on business.Job Summary :As a Market Research & Insights Associate in the Payments Pricing team, you will support the Merchant Services Pricing Team. Your role will involve creating meaningful insights to serve the Chase Merchant Services (CMS) business. You will be involved in producing pricing calculations, streamlining the pricing process, and performing ad-hoc analysis. You will also assist in pricing benchmarking, implementing new strategies, and preparing insightful reports for the business and leadership teams.Job responsibilities Support Merchant & Treasury Services pricing initiatives, such as recurring reprices, client maintenance, data modelling, document and batch file management, client and employee communications, as well as ad-hoc special projects and requests as needed Assess current and front-book pricing with recommendations for back-book price adjustments and suggested front-book pricing approval thresholds Use and query data from disparate sources and work cross functionally to develop pricing strategies to improve revenue for the J.P. Morgan Payments business Develop and recommend new or modified pricing constructs going to market Work on complex financial models for new and existing pricing strategies Analysing ad hoc as required including financial modelling, support of customer requests and customer profitability Manage the work and priorities with the team in an independent manner with good work ethics.Required qualifications, capabilities and skills: Minimum of 5 years' of work experience with MNCs/Payments Industry Intermediate Excel, VBA Macros, SQL, Alteryx, and working knowledge of financial modelling Logical and Analytical approach to data analysis, keen eye to identify trends/patterns and experience in deep diving to determine root cause and propose solutions Capability to navigate multiple data sets and synthesize into cohesive presentation and recommendations. Ability to work on multiple projects simultaneously and self-manage deadlines and deliverables, clearly articulating progress and milestones Build and maintain strong relationships with key business stakeholders: firm-wide, functional Finance and lines of business teams to ensure the timely, accurate and effective delivery of recurring and ad-hoc initiatives Excellent skills and articulation on all mode - written, verbal and present to senior managementPreferred qualifications, capabilities and skills Degree in Mathematics/Statistics/Finance/Business - MBA preferred Desire to learn quickly, be flexible and think strategically Team oriented, inquisitive, critical thinker who anticipates questions from internal clients and management Previous experience with analysis/strategy with fact based writing skills along with storytelling and presentation skills in a concise and confident manner SharePoint experience will be preferred About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.The Strategy team manages mission-critical projects ranging from developing growth strategies, to assessing and planning entry into new markets, to implementing organizational restructurings and operational efficiencies, and more. Projects are typically team-based and include close collaboration with senior executives.Salary: . Date posted: 03/22/2024 10:24 PM
Payments Solution Center - Associate
JPMorgan Chase, Mumbai, Any
Global Client Access - Chase Connect Support provides high quality technical support via telephone. Technical Support Specialists act as the primary technical contact for all Chase Connect users and escalation of all unresolved problems/potential risk to second level support. The agents will also be responsible for performing routine daily tasks and participating in special department projects. As an Associate, your role is a dual role managing a team of Chase Connect specialists who provide high quality technical support to clients who use Chase Connect and acting as Escalation Manager focusing on market support, highly complex issues and inquiries, client escalations and data analysis. The role requires extensive cross-organizational reporting, executive communications, and interactions with business partners at all levels. The role will act as the SME and escalation resource for all Chase Connect personnel globally.Job responsibilities: Developing team goals and strategies as well as managing team performance against service level objectives. Direct client support for all Chase Connect products including primary support of all sensitive clients with at-risk relationships.Ensure that client satisfaction and confidence in Chase Connect products and services are at or above departmental goals.Provide primary oversight of the production service disruption management process as it relates to Chase Connect Support, including coordination of and participation in all remediation efforts. Take lead role in working with Product Management and technology to ensure product gaps/functionality issues are appropriately documented and tracked.Effectively manage any interactions where the client relationship appears to be at risk.Take ongoing lead role in supporting the development and maintenance of Policies and Procedures and training in partnership with Employee Readiness and TS Training. Act as single point of contact for all Chase Connect-related escalations, ensuring appropriate engagement of the Escalation Management team where the client-relationship is at riskBuild strong relationships with sales and service to ensure client focus is maintained throughout the issue management process. Participate in the development of goals and execution of departmental strategies.Provide supervision, management, and coaching to ensure "best in class" levels of service. Identify training opportunities and provide career coaching to ensure employee development and progression.Manage impacts to employee morale and satisfaction. Ensure two-way communication flow to employees through dissemination of staff meeting minutes, training, upcoming product changes, event happenings, and departmental policies.Foster partnership and teamwork with, Sales and Service, and Product Management personnel. Provide input to the planning and execution of and ensure team and client interests are represented and satisfied for all projectsIdentify service quality opportunities and manage participation in service quality initiatives and projects.Required qualification, skills and capabilities:At least 5 years of Customer/Product Support experience required and 5 years of Supervisory experience required.Proficient operations management skills. Ability to meet multiple deadlines.Extensive knowledge of deposit, treasury and credit products, payment services, regulations, and related procedures. Effective problem solving, oral and written communication skills.Effective time management and organizational skills.Ability to prioritize, handle multiple tasks and work under pressure in a team environment.Ability to handle and work with highly sensitive records/information in an appropriate manner by giving appropriate attention to legal risks and operational concerns.Effective analytical approach when solving complex problems/issues.Flexibility to support adjustments to work schedule within the WHEM shift.Manage 12-15 team members and provide regular coaching sessions and feedback.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. 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Payments - Team Member
JPMorgan Chase, Mumbai, Any
You are a strategic thinker passionate about driving solutions. You have found the right team.As a Team Member in Solution Center, you will be responsible for ensuring that JPMorgan Chase offers the highest standard of service to all clients, external and internal. You will act as a central point of contact for the client, ensuring all customer service-related tasks are completed promptly with a high degree of quality and efficiency. You will focus on resolution of all technical troubleshooting and account investigations and issues, identifying and resolving workflow issues and on ensuring clients' needs and expectations are formally discussed and analyzed to ensure that agreed quality standards are maintained.Job responsibilities Field incoming inquiries from the product/segment classified client channels, such as '800'-telephone number; fax; email; mail as it relates to Chase Connect related products. Inquiries normally fielded by the Solutions Center staff are Log On Assistance, Basic Browser Troubleshooting, Payments related inquiries and transactions, Money Movement related inquiries and transactions Adhere to the policy, procedures and standards as governed by ISO, Risk and Compliance standards Ensure the prompt resolution of all customer queries while ensuring the client experience is world class. Investigate and resolve generic issues that generate escalated enquiries Assist Relationship Managers, Internal Partners, Client Service Professionals with queries on customers' accounts (e.g. following up on old queries or updates, escalations, etc.) Identify clients calling for transactional data and for manual payments in order to offer them the use of internal tools and Chase Connect platforms, and discuss the benefits with them for self-serve. Investigate and inform senior management of potential processes that could reduce exposure. (i.e., formatting issues, inconsistent procedure interpretation among service centers, incorrect processes, etc.) Track all inquiries received into the service center regardless of channel in the case tracking tool Navigator. Prioritize responsibilities to ensure individual goals and objectives are met as defined in the scorecard.Required qualification, skills and capabilities Excellent communication skills (verbal and written) with emphasis on banking terminology Demonstrate listening skills and ability to utilize probing questions to accurately assess inquiry or request Ability to work in a fast-paced environment and an adaptability to change Strong problem-solving and decision-making skills Exhibits ability to work effectively in a team environment Proficiency in MS Windows and Office with the ability to work with multiple applications at the same timeAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 03/27/2024 10:29 PM
Payment Lifecycle Specialist
JPMorgan Chase, Bengaluru, Any
You will be responsible for Transaction processing and operational activitieJob Summary:As Payment Lifecycle Specialist you will be responsible for Maintaining strong discipline to support in onboarding new activities into the unit in partnership with multiple project and control groups and engaging in proper operational readiness for go liveJob Responsibilities: Handling day-to-day transaction processing and operational activities and ensure adequate operational performance measured through key indicators, data analytics, reporting and other operational controls Ownership of operational support for products in scope of the unit, including escalations and engagement with internal business partners to trouble shoot issues and support define remediation Closely interaction with Client Service teams to ensure proper client experience and hand-offs between Service and Operations Partnering with internal departments to scale operating model for new products growth as business initiatives attracts new clients and/or growth of existing client base Maintaining strong discipline to support in onboarding new activities into the unit in partnership with multiple project and control groups and engaging in proper operational readiness for go live Developing subject matter expertise of existing and new products, business processes and application flows to proper management of changes, issues and other support needsRequired Qualifications, Skills and Capabilities: Minimum 3, years of experience in Payments / Cash Operations / Treasury Operations dealing with operational process, controls and problem solving. Global experience in payments is desirable, with understanding of accounting and money move processes Knowledge and Experience in SWIFT , Experience and strong working knowledge of various aspects of cash operations Ability to adapting to new business initiatives. Ability to be an integral team member (planning support, documenting, and communicating) Experience and working knowledge of various aspects of cash operations is preferred PC skills (PowerPoint, Excel, Word - other advanced sills preferred). Minimum GraduateAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 03/27/2024 10:28 PM
Payment Lifecycle Specialist
JPMorgan Chase, Mumbai, Any
The primary responsibility will be supporting new digital payment products which are in early stages of development to ensure business processes and eventual issues are properly managed from an operational standpoint since new product inception until scalable size of operation. This unit will be the central operations contact for client escalations, exception processing following highest control standards while ensuring exception client experience, especially during pilots post new product launch. Job summary:As Payment Life Cycle Specialist Position requires 24x7 support, with some work happening off-hours via remote access and mobile phone. Position requires candidate to be open for any shift which involves weekend working and rotational shifts (Candidate will work for 5 days in a week) Position requires interaction with Product, technology, and reconciliation teamJob Responsibilities: Handling day-to-day transaction processing and operational activities and ensure adequate operational performance measured through key indicators, reporting and other operational controls Ownership of operational support for products in scope of the unit, including escalations and engagement with internal business partners to trouble shoot issues and support define remediation Closely interaction with support and service teams to ensure happy client experience Partnering with internal departments to scale operating model for new products growth as business initiatives attracts new clients and/or growth of existing client base Maintaining strong discipline to support in onboarding new activities into the unit in partnership with multiple project and control groups and engaging in proper operational readiness for go live Developing subject matter expertise of existing and new products, business processes and application flows to proper management of changes, issues and other support needs Executing and maintain strong controls in close partnership with internal functions and in accordance with company policies and regulatory changesRequired Qualifications, Skills and Capabilities: Minimum 3 years of experience in Payments / Cash Operations / Treasury Operations dealing with operational process, controls and problem solving. Minimum Graduate or Master's degree . Global experience in payments , with understanding of accounting and money move processes. Knowledge and experience in SWIFT Experience and strong working knowledge of various aspects of cash operations Experience and working knowledge of various aspects of cash operations PC skills (PowerPoint, Excel, Word - other advanced skills).About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 03/26/2024 10:23 PM
Payment Lifecycle Specilaist
JPMorgan Chase, Mumbai, Any
The primary responsibility will be supporting new digital payment products which are in early stages of development to ensure business processes and eventual issues are properly managed from an operational standpoint since new product inception until scalable size of operation. This unit will be the central operations contact for client escalations, exception processing following highest control standards while ensuring exception client experience, especially during pilots post new product launch. Job summary:As Payment Life Cycle Specialist Position requires 24x7 support, with some work happening off-hours via remote access and mobile phone. Position requires candidate to be open for any shift which involves weekend working and rotational shifts (Candidate will work for 5 days in a week) Position requires interaction with Product, technology, and reconciliation teamJob Responsibilities: Handling day-to-day transaction processing and operational activities and ensure adequate operational performance measured through key indicators, reporting and other operational controls Ownership of operational support for products in scope of the unit, including escalations and engagement with internal business partners to trouble shoot issues and support define remediation Closely interaction with support and service teams to ensure happy client experience Partnering with internal departments to scale operating model for new products growth as business initiatives attracts new clients and/or growth of existing client base Maintaining strong discipline to support in onboarding new activities into the unit in partnership with multiple project and control groups and engaging in proper operational readiness for go live Developing subject matter expertise of existing and new products, business processes and application flows to proper management of changes, issues and other support needs Executing and maintain strong controls in close partnership with internal functions and in accordance with company policies and regulatory changesRequired Qualifications, Skills and Capabilities: Minimum 3 years of experience in Payments / Cash Operations / Treasury Operations dealing with operational process, controls and problem solving. Minimum Graduate or Master's degree . Global experience in payments , with understanding of accounting and money move processes. Knowledge and experience in SWIFT Experience and strong working knowledge of various aspects of cash operations Experience and working knowledge of various aspects of cash operations PC skills (PowerPoint, Excel, Word - other advanced skills).About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 03/26/2024 10:23 PM
Payment Gateway Solutions
, Varanasi
E-eye solutions Pvt. Ltd brings the Payment gateway Solutions services at very affordable prices with a complete professional touch. For more Details: 7499484222, 9554667711, 9368411114 - Posted id-ggs006
Payment Operations Intake & Delivery - Associate
JPMorgan Chase, Bengaluru, Any
TDD (Transformation Design & Delivery) is part of the Payment Operations organization supporting CIB wide transformation and change programs and platforms. Our mission statement is powerful yet simple 'build things better and build better things'. Ensuring that the things we build have been properly thought through, are high quality, sustainable and delivered quickly. We are focused on identifying opportunities to build more innovative things, often across products and LoB's, where we can bring the organization together to define solutions/builds which are broader reachingJob DescriptionThe Product Intake and Delivery Associate role will drive our delivery against several key focus areas including: Capture and evaluation of the pipeline of change requests related to product development, new/existing client mandates, and operational processes Standardize impact assessment including in-scope operational functions and requirements to support Definition and design of operating model to achieve desired outcomes in an optimized manner Effective end to end management from design into delivery and ongoing execution of new services and enhancements Decision maker on behalf of operations for all new product/client capabilities The successful candidate will partner with Operations, Sales, Product, Client Service & Implementations, and Technology in developing the build out and adoption of new, e-commerce products. Products including Embedded Banking and Mobility Payment Solutions. Maintain clear line of sight to new business initiatives and client mandates to understand and manage the pipeline of change on behalf of Payments Operations Partner with Business stakeholders to define current processes, systems, data flows and organizational landscape, key pain points and opportunities to improve the customer experience, create scalability and increase resiliency Develop hypotheses and business cases, influencing key stakeholders to support these strategic recommendations Work closely with Business stakeholders to define and implement target operating models to better support our clients Design and deliver enhancements to existing processes and/or business applications, introduce new processes and/or toolsets, and proactively engage in process re-engineering Communicate regular status updates to senior management and Business stakeholdersRequired Skills and Qualifications Operations experience within a Corporate & Investment Bank dealing with large scale operations and transformation agendas; direct experience in Payments is preferable Strong knowledge and experience of business architecture including development of Business Models and Target Operating models deployed on large scale organizations Proven track record of partnering with Business stakeholders to design and implement new processes, utilizing core technology and digital tools as an enabler Expertise in data analysis and manipulation to support hypothesis generation Proficiency in Excel and ability to clearly storyboard using PowerPoint is essential Partners well with other groups sat outside of the team's reporting line, excellent interpersonal skills Ability to communicate clearly and confidently across multiple aspects of the organization at all levels Logical, structured approach to planning, problem solving and decision-making Solid awareness of controls and risk management protocols Self-starter with ability to manage own workload and deliverablesAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/08/2024 10:23 PM
Payment Lifecycle Specialist
JPMorgan Chase, Bengaluru, Any
Job Responsibilities: Handle day-to-day transaction processing and operational activities and ensure adequate operational performance measured through key indicators, data analytics, reporting and other operational controls End-to-end ownership of operational support for products in scope of the unit, including escalations and engagement with internal business partners to trouble shoot issues and support define remediation Close interaction with Client Service teams to ensure proper client experience and hand-offs between Service and Operations Partnering with internal departments to scale operating model for new products growth as business initiatives attracts new clients and/or growth of existing client base Maintain strong discipline to support in onboarding new activities into the unit in partnership with multiple project and control groups and engaging in proper operational readiness for go live Develop subject matter expertise of existing and new products, business processes and application flows to proper management of changes, issues and other support needsRequired Qualifications, Skills and Capabilities: 3-6 years of experience in Payments / Cash Operations / Treasury Operations dealing with operational process, controls and problem solving. Global experience in payments is desirable, with understanding of accounting and money move processes Knowledge and Experience in SWIFT Experience and strong working knowledge of various aspects of cash operations Ability to multi-task and deliver against tight deadlines Good communication skills to work cross-organizationally. Ability to adapting to new business initiatives Ability to be an integral team member (planning support, documenting, and communicating) Experience and working knowledge of various aspects of cash operations is preferred PC skills (PowerPoint, Excel, Word - other advanced sills preferred). Minimum Graduate - Master's degree preferred.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/08/2024 10:23 PM