Trade Support Salary in India - PayScale

The Role DESCRIPTION Job summary Amazon Payment Services is a regional expert in payment processing technology and solutions across major markets in the GCC, operating in the UAE, Saudi Arabia, Egypt, Lebanon, Jordan, Oman, Kuwait, and Qatar. We design and develop our services to make it as easy as possible to make online payments for businesses with our simple, secure, and innovative payment services. We seek a dynamic, ambitious, and customer-obsessed Integration Support Engineer who is passionate about providing technical solutions to our merchants. Integration Support engineers are part of the Integration team, which owns merchants onboarding and offers technical support for all our existing and new merchants in our roadmap. This teams overarching goal is consistently improving merchant experience and driving operational excellence according to Amazons Customer obsession philosophy. Their primary focus is to integrate a maximum number of merchants with our payment gateway in the least possible turnaround time while achieving the highest merchant satisfaction and quality results. Key job responsibilities He/she provides dedicated integration support for all types of merchants. Develops subject matter expertise in one or more payment services and handles escalations related to those services. He/she manages high severity incidents till resolution. He/she can deal with ambiguity associated with the technical requirements. (e.g., custom system integrations, token migrations, embedded customer experience). He/she understands platform architecture (at a high-level), API documentation, and troubleshooting techniques. He/she understand the risk/opportunities with various implementations and help our merchants make the right trade-offs (e.g., creation of downstream bottlenecks, managed vs. unmanaged services, etc.). He/she understand the problem, defines severity, and proposes a workaround solution during crisis times to recover transactions while still working on the end-to-end solution. He/she works very closely with Infosec and Tech team to mitigate risks and vulnerabilities. They actively execute mandates from our Infosec and tech teams to ensure we meet the payment security bar. He/she performs deep dive and conducts detailed application analysis to identify the root causes of the merchant issues and works with the internal stakeholders and external partners to resolve them. Investigates transaction-related technical issues and promptly escalates concerns to the senior integration engineers. Must be able to interact with external customers Participates in on-call duties, based on a rotational schedule, to manage incident/sev1-2 related support by coordinating with different stakeholders to unblock issues. Requirements BASIC QUALIFICATIONS B.E/B.Tech in Computer Science, Engineering, or equivalent experience. 2+ years overall development or technical support experience. Knowledge of XML/SOAP, web services, web application development, and industry-standard commerce systems. Knowledge of Java-based technologies Experience with popular e-commerce shopping carts (Magento, WooCommerce, OpenCart, etc.). Effective organizational skills to maintain a consistently high standard of operations in a busy environment Proven track record in working on enterprise-level large scale n-tier applications. Effective prioritization and time management confidence to drive and manage large conference calls PREFERRED QUALIFICATIONS Development skills in C/Java or open source-based technologies. Knowledge of the mobile development common languages (Android, Swift). Basic understanding of DevOps and Agile. About the company Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.

The Role DESCRIPTION Job summary Amazon Payment Services is a regional expert in payment processing technology and solutions across major markets in the GCC, operating in the UAE, Saudi Arabia, Egypt, Lebanon, Jordan, Oman, Kuwait, and Qatar. We design and develop our services to make it as easy as possible to make online payments for businesses with our simple, secure, and innovative payment services. We seek a dynamic, ambitious, and customer-obsessed Integration Support Engineer who is passionate about providing technical solutions to our merchants. Integration Support engineers are part of the Integration team, which owns merchants onboarding and offers technical support for all our existing and new merchants in our roadmap. This teams overarching goal is consistently improving merchant experience and driving operational excellence according to Amazons Customer obsession philosophy. Their primary focus is to integrate a maximum number of merchants with our payment gateway in the least possible turnaround time while achieving the highest merchant satisfaction and quality results. KEY RESPONSIBILITIES He/she provides dedicated integration support for all types of merchants. Develops subject matter expertise in one or more payment services and handles escalations related to those services. He/she manages high severity incidents till resolution. He/she can deal with ambiguity associated with the technical requirements. (e.g., custom system integrations, token migrations, embedded customer experience). He/she understands platform architecture (at a high-level), API documentation, and troubleshooting techniques. He/she understand the risk/opportunities with various implementations and help our merchants make the right trade-offs (e.g., creation of downstream bottlenecks, managed vs. unmanaged services, etc.). He/she understand the problem, defines severity, and proposes a workaround solution during crisis times to recover transactions while still working on the end-to-end solution. He/she works very closely with Infosec and Tech team to mitigate risks and vulnerabilities. They actively execute mandates from our Infosec and tech teams to ensure we meet the payment security bar. He/she performs deep dive and conducts detailed application analysis to identify the root causes of the merchant issues and works with the internal stakeholders and external partners to resolve them. Investigates transaction-related technical issues and promptly escalates concerns to the senior integration engineers. Must be able to interact with external customers Participates in on-call duties, based on a rotational schedule, to manage incident/sev1-2 related support by coordinating with different stakeholders to unblock issues. Requirements BASIC QUALIFICATIONS B.E/B.Tech in Computer Science, Engineering, or equivalent experience. 2+ years overall development or technical support experience. Knowledge of XML/SOAP, web services, web application development, and industry-standard commerce systems. Knowledge of Java-based technologies Experience with popular e-commerce shopping carts (Magento, WooCommerce, OpenCart, etc.). Effective organizational skills to maintain a consistently high standard of operations in a busy environment Proven track record in working on enterprise-level large scale n-tier applications. Effective prioritization and time management confidence to drive and manage large conference calls PREFERRED QUALIFICATIONS Development skills in C/Java or open source-based technologies. Knowledge of the mobile development common languages (Android, Swift). Basic understanding of DevOps and Agile. About the company Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.

About DTCC:With over 40 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From operating facilities and data centers around the world, DTCC automates, centralizes, and standardizes the processing of financial transactions across the trade lifecycle and mitigates risk for thousands of institutions worldwide.At DTCC we value on our clients'' interests and partner to deliver superior results with excellence and innovation and lead with integrity. We proactively develop your potential and invest in your career.Pay and Benefits:Competitive compensation, including base pay and annual incentiveComprehensive health and life insurance and well-being benefits, based on locationPension / Retirement benefitsPaid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).Why you''ll love this job:This is a client support role focused on analyzing incoming client queries via phone, email, and web portal, providing functional expertise and advice to clients, act as first level of escalation and coordinate vital actions with other teams such as Product, Technology, Project and Release management, Risk management, Legal and Compliance, Onboarding and the User Acceptance Testing team.The client support team will be providing support to DTCC clients across different business lines. Expectations include an ability to build rapport and develop relationships with internal and external partners, strong problem resolution and troubleshooting skills and an ability to provide First Call Resolution to clients.Your ResponsibilitiesHandling incoming client calls and client queries via web portal and emails, provide client resolution or identifying and setting client expectation for follow-up during the initial client calls.Accountable for analyzing, tracking, and communicating updates and resolution to clients in a timely manner and within the query management expectations.Prioritize and follow escalation procedure on critical service disruption issue and maintain accurate case management information and categorization.Pro-actively supervise and provide timely response to clients by coordinate and collaborating with various internal teams: product management, relationship management, technology, application development and Business management teams.Coordinate and distribute client notifications with relevant business and management approval to advise of system downtimes, service disruptions or proactive client outreach.Participate proactively in team meetings, identify, and suggest operational improvements that increase organizational efficiency and maximizes client experience. Identify training needs and facilitate training delivery.Maintain a steadfast focus on meeting the needs/requests of our clients, including responding to client inquiries timely and accurately (in line with departmental benchmarks/metrics), and in resolving, and/or advancing problems promptlyEffectively engage and improve knowledge database using Knowledge Centered Service (KCS) by creating and/or modifying knowledge articles.Participant actively in Major Incident Management representing Client Service team, identify client impact issue and provide resolution/ recommendationsLead project implementation and support internal functional testing for new releases impacting clientsAdhered Client Support procedure and identify process and procedural gaps and update where vital.Aligns risk and control processes into day to day responsibilities to supervise and mitigate risk; escalates appropriatelyTalents Needed for Success:Minimum of 3 years of related experienceBachelor''s or Associate''s degree preferredSuperior communication, interpersonal, and listening skills. Excellent communication (verbal and written) in English. (some positions may require a particular language as per the client base supported)Excellent troubleshooting skills.Customer Service skillsAbility to create accurate documentation with an attention to detail.Excellent decision-making skills, especially in a high-volume environment requiring quick resolution.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interv

You are a strategic thinker passionate about driving solutions in Finance. You have found the right team.As a Middle Office Trade Support Associate in our Corporate Sector, you will have the opportunity to utilize your strategic thinking and passion for Finance. We value your ability to define, refine, and deliver set goals for our firm. Join us and spend each day promoting solutions and making a significant impact on our busineJob Responsibilities: Support functions such as EOD Blotter generation, Control Checks, Trade Checkout and Life Cycle Management. Set up Reference dat for counterparties and books. Exception Queue Monitoring within Systems Work on MIS/KPI reporting. Nostro & Custody Break Investigations for Securities and Money Market Products Work in close partnership with various stake holders i.e. Portfolio Managers (Front Office), Business Management, Reference Data, Back Office, Technology & PMO on BAU/adhoc management requests Resolve and escalate issues in a timely manner. Publish metrics to the relevant stakeholders and the Management for review. Participate in the identification or development of technology to support new business flows. Generate test cases and execute user acceptance testing to ensure new technology delivers and functions as expected. Develop written procedures covering all aspects of required business as usual tasks. Participate in cross-functional training to ensure adequate coverage. Manage all the regulatory reports ensuring timely and accurate delivery. Assess the inputs to regulatory reporting- systemic as well as offline are valid and agreed golden source. Assess systemic data flow into reg reports periodically to ensure relevance and in line with requirement. Keep abreast of any changes in regulations impacting reporting working closely with CIB reg reporting team/others as appropriate. Ensure output data controls in reg reports and assess downstream recon controls. Assess attestation framework for reports. Be the 1st point to review and attest all reports before attestation by leadsRequired qualifications, capabilities, and skills: Graduate Degree in Commerce, Finance, Accounting, or Banking. Minimum 8 years or above working experience in Middle Office, Market Risk, Finance or Product Control A good team player with professional attitude. Strong analytical skills to understand a diverse set of sophisticated cross-asset products and complex end-to-end workflow Good communication skills, robust and credible partner with all stakeholders. Good product knowledge in Fixed Income, Treasury, FX and Interest Derivatives products Thorough understanding of transaction cycle, infrastructure & associated operational and financial processes and controls Strong interest in process improvement, automation, and system enhancement Ability to deal with high level of adhoc requests and deliver under pressure Advanced Excel skills and MS PowerPoint proficiency required.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 03/20/2024 10:25 PM

Build your career in Trade Lifecycle while working in the world's most innovative bank which values creativity and excellenceJob Summary: As a member of our Marketing Materials Team under the Client Reporting Group, we look first and foremost for people, who are passionate around solving business problems through a logical mindset and innovation. We embrace a culture of experimentation and constantly strive for improvement and learning. You will work in a collaborative & trusting environment that encourages diversity of thoughts and creative solutions that are in the best interest of our customers globally.Client Reporting supports Wealth Management Line of Business, partnerswith internal stakeholders to collect pertinent data, and coordinates production of factsheets with third party vendors. Process is done on both, a monthly and quarterly basis.Factsheets are marketing materials leveraged by Advisors for conversations with both prospective and invested clients. The documents provide clients with various insights and metrics into the fund or investment strategies.Job Responsibilities: Support the global vision, goals and objectives, define requirements, and prioritize delivery in order to maximize the business value of the investment. Manage expectations from the business across Asia, EMEA and Americas to onboard, standardize and govern the Client reporting management process. Manage and support aspects of client reporting & factsheet lifecycle for various business groups and processes. Partner with Operations and Technology and drive teams toward robust set of delivery milestones. Understand and mitigate risks, bottlenecks, and inefficiencies in product development lifecycle. Demonstrate governance by ensuring that: (a) work streams and initiatives are tracked and actively managed, (b) KPI's are agreed, measured, and tracked, (c) deliverables are properly prioritized and sequenced, (d) risks are addressed and status measured, and (e) deliveries are successful. Develop clear documentation of the scope, business requirements, use cases, workflows, wire-frames, and other materials as needed to support UX research, design and development Develop and maintain deep relationships with delivery partners across including senior leaders in the Business, Technology, Design, Operations, and control functions across lines of business. Embody true "customer-obsession" in identifying and leveraging user data, industry trends, and varying forms of user feedback to shape our design and roadmap.Required qualifications, capabilities and skills: 8 or more years of experience in operations management or program management assisting in strategic or transformational change strongly Working experience in any marketing materials is strongly preferred. Relevant experience in Wealth Management, Asset Management, Digital Banking, or a closely related business required. Experience in managing process delivery & BAU across multiple workstreams with varying timelines, priorities, and complexities. Demonstrated ability to manage tight delivery timelines, and ensure our organization is on track to execute and deliver strategic change that meets our goals. Proven ability to execute via successful internal partnerships with other lines of businesses, with the ability to influence people at all levels across a broad variety of job functions. Excellent leadership skills - of product, programs, projects, teams and/or employees. Structured thinker, effective communicator with excellent written communication skills. Ability to crisply articulate complex technical concepts to senior audiences with poise and confidence. Strong understanding of different development methodologies (e.g., Agile, Waterfall). Strong Oral and written communication Bachelor's degree or equivalent experience required.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​Salary: . Date posted: 04/03/2024 10:25 PM

Job summary:J.P. Morgan is seeking talented candidates for a position as Analyst/ Associate for Supplier Sales, within Trade & Working Capital (TWC) based in Mumbai. As an Analyst/ Associate for Supplier Sales within Trade & Working Capital at J.P. Morgan, you will gain exposure to the Trade & Working Capital organization with a specific focus on supporting the Asia Pacific Supply Chain Finance (SCF) business. You will be responsible for the complete process of supplier onboarding and management, collaborating closely with the Program Managers to guide asset and supplier utilization within the assigned portfolio of programs. You will spearhead supplier discussions to contribute to the sales strategy and lead business development for supply chain finance related products. Job responsibilities: Deliver a superior client experience while driving program ramp up to achieve revenue growth for the TWC business. Design and execute a supplier enrollment/sales strategy and calling plan for each respective assigned SCF program. Partner with the program manager for each respective program to provide relevant insights into program growth, supplier participation patterns, and other observed trends. Support the execution of several critical in-flight technology initiatives designed around improving our standard operating model and achieving better efficiencies. Serve as a point of contact to handle day-to-day communication with suppliers, anchor buyer project team, AP or treasury teams. Work closely with counterparts in other regions to coordinate activities that involve multi-regional engagement. Facilitate requests and inquiries with cross functional partners in Client Service, Operations, Contracts Management, Product, and others. Identify process deficiencies, business risks, and escalate accordingly within the Risk and Control framework. Utilize internal databases and follow a high degree of integrity for reporting needs and analytics. Gain exposure to credit requirements and work in partnership with Distribution team to ensure adequate capital is available to support supplier discounting needs. Partner with broader Supply Chain Finance team and Marketing partners to deliver best-in-class external engagements such as Supplier Days and Buyers Training. Conducting regular interactions with Client Procurement teams understanding the expected transactions and probable supplier list to be provided.Required qualifications, capabilities, and skills:The successful candidate will have the following experience and skill set: University degree and minimum 2 years working experience in Sales, Client Service, Portfolio Management support. Good written and strong presentation skills. Excellent and efficient skills using PowerPoint and Excel. Strong analytical and execution skills. Experience in commercial, corporate and or transactional banking. Experience in working in a matrix structure and with cross border teams. Able to communicate and interact effectively with people at all levels. Self-directed, highly motivated, and able to work independently to deliver in a timely and accurate manner, strong attention to detail.Preferred qualifications, capabilities, and skills: Experience in Supply Chain Finance will be greatly preferred.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 03/22/2024 10:19 PM

At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyones contributions and do whats right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better.Founded in Baltimore, MD in 1889 in a room and a cellar by 25:year:old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than 6 Billion in annual sales, the Company manufactures, markets, and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in Asia:Pacific, China, Europe, Middle East and Africa, and the Americas,.At McCormick, we have over a 100:year legacy based on our "Power of People" principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.Position OverviewWorking as a member of Process Improvement Team under general supervision of the Process Discipline and Enablement Lead, the role is primarily responsible for establishment and optimization of process quality metrics and KPIs. It also includes monitoring and enhancing process adherence and ensuring alignment with industry best practices. The objective extends beyond mere metric definition to encompass a holistic approach to process quality management, emphasizing the strategic integration of real:time monitoring, conflict resolution, and effective communication to drive sustained excellence.Key Responsibilities::Define and optimize process quality metrics, ensuring alignment with organizational objectives: Define process quality metrics and KPIs to measure adherence to standards; Establish mechanisms to monitor process quality in real:time or through periodic reviews.:Lead audits, assessments, and change initiatives to drive ongoing improvement in process adherence and efficiency: Define auditing and assessment process to drive process adherence to agreed standards; Conduct regular audits and assessments of processes to evaluate compliance with quality standards; Identify areas for improvement and create a governance mechanism to monitor progress of corrective actions or process modifications; Leads the communication and alignment effort toimplement and embed process changes; Resolves conflicts on any process issues that involve cost:quality or other trade:offs; Validation and materialization.:Champions, partners and Leads Process Discipline Efforts, in collaboration with the wider Process Improvement team and business partners: Advocate and champion process discipline; In collaboration with the broader Process Improvement team, establish a frameworkto contribute to identifying and addressing opportunities for improvement highlighted during process audits nonconformance; Provide a global, enterprise and customer:centric mindset. Manage global business networking, connectivity, and relationships.Experience::At least 5 years of experience within process quality management for transformational initiatives and processes across multiple functions and geographies involving auditing and assessment of processes:Proven experience in change management and quality assurance:Strong business acumen with an abilityto identify and proactively address impacts and disruptions. Ability to handle multiple deadlines:Experience working in global, multicultural environments which require cultural awareness:Ability to adapt and work with different countries and complex processes across a wide range of subjectsQualifications::Business Degree or similar field:Process quality m

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.Job Summary: Build your career in Trade Lifecycle while working in the world's most innovative bank which values creativity and excellenceJob Responsibilities: Daily review of Pre-trade and ensuring they meet the control requirement and periodic review of fund eligibility to trade. Review of collateral balances for commingled funds that remain un-invested daily and reporting the same to compliance and legal. Complete regulatory checks on Fund investments to ensure that requirements are met. Monitoring overdrawn balance for commingled funds daily. Raising line of credit where needed and ensuring timely repayment of borrowed funds. Reconciliation of client directed capital cash flows and querying with respective teams for resolution. Monitoring and preparing MIS for high value and aged breaks for management attention. Coordinating, monitoring and processing of transitions for client accounts and proprietary funds. Reconciliation of transition breaks at start of the day and querying client service or custody for resolution. Monthly reporting's include regulatory checks, fund investment & collateral review and metrics reporting. Troubleshooting of AHDOC inquiries related to reconciliation, subscription and redemption of funds and other queries. Following escalation matrix effectively for reconciliation, fund level and transition processing. Daily sign off activities checklist and reporting the same in End of the Day MIS reporting.Required qualifications, capabilities and skills:Training and Development:Overall review of Business will be provided to help analyst understand the business from holistic approach- Candidate will be provided training on Control checks at various levels. Candidate will be provided training on managing project/dealing with stakeholders/resolution of issues post doing root cause analysis. Candidate will be provided an overview of various AI tools - alteryx/xceptor and metric tools like tableau.Development Skills*Intelligence skills which include learning AI tools like alteryx/xceptor. This will help to automate repetitive task/Manual task. Using AI tools, will also be able to identify specific trends in the Business. AI tools will further help in Business and data analytics across various teams/identify root causes and develop scalable solutionCandidate will develop skills in Tableau which helps in representation of data in simple graphs/pie charts etc. Visual representation of data helps business to identify any key trends or client requirements.Candidate will develop root cause analysis and problem solving skills - This will be useful in providing salable solutions for business which will help in mitigation of risk Control checks- Daily Review and investigate funds that do not invest daily and report total un-invested cash balances to compliance and Treasury for collateral purposes. Daily review of fund overdraft to raise Line of Credit and timely repayment of the funds. Reconciliation of client directed funds and assets and coordinating with respective teams for resolution. Monitoring upcoming transitions and timely processing of the same. Process Improvement Identify and analyze existing processes, workflows, related documentation within the Middle office teams (Asset management) and explore opportunities to automate manual task/reduction of manual touch points. Leverage Intelligent Automation tools such as Xceptor,Alteryx to both automate manual processes/ reconciliations and reduce operational risk. Benefit of scalability to be derived from the automation. Identify trends and key insights from various processes done within Middle office team. Responsibility will include consolidation and organizing data to perform analysis and create metrics using Tableau to give Holistic view of Middle office process. Metrics will be helpful for proving Business insights /monitor various activities to various stakeholders. Analytics Create workflows for various process /project plans and business cases to define areas for creating efficiency across different teams. Review of controls within Middle office team to identify trends /themes. Perform root cause analysis of issues identified and provide tangible recommendations Working closely with business leads/senior management to present findings , monitor issues identified and closure of issues. About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​Salary: . Date posted: 04/04/2024 10:29 PM

DESCRIPTIONAmazon India is seeking world class Support Engineers for their Platform Development team located in Delhi. The ideal candidate is expected to provide quality first-tier systems and event management for the global technical operations of various customer facing systems. He/she will have experience working in a busy online operations environment and have previously participated in operational support for at least one large-scale enterprise environment. A strong knowledge of the Linux operating system is required in addition to a passion for working with new technologies and pushing the envelope on existing technologies, particularly open source technologies. Amazon DevOps Engineer are expected to build or enhance their own tools, develop and operate best practices, and always think and act proactively and innovatively. This is an excellent opportunity to join Amazon's world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most dynamic, innovative and progressive technology companies anywhere. In addition to a stimulating working environment, Amazon offers mentoring programs with experienced engineers, regular tech talks with technology Principals and defined career paths within multiple streams for motivated engineers who want to contribute to our culture of operational excellence and relentless customer-focused technical innovation.Key job responsibilitiesThe primary responsibilities include following a tech SOP for project completion and onboarding tasks, writing code to address small tasks or rectify service issues, understanding and debugging minor issues in response to TTs or raised PEs, and conducting production deployment and sanity checks. The role also involves reassigning TTs to the appropriate teams according to SOP, writing scripts for automations to address common issues, and working with AWS services like Lambda, SQS, and DDB.The employee is expected to uphold Amazon Leadership Principles (LPs), particularly insisting on high standards, as they may become gatekeepers for launches and need to ensure that any scripts they build and run meet high-quality standards. Other relevant LPs include Dive Deep, Deliver Results, Bias for Action, and Earn Trust.Support Engineers are encouraged to work closely with their manager and team to identify projects that demonstrate scope and influence, handle ambiguity, navigate technical complexity, execute efficiently, and have a positive impact. Specifically, the employee should deliver code enhancements for their team's software, demonstrate an understanding of the business and customer value, and work independently with regular checkpoints. They should be able to deliver code successfully with clear instructions, handle technical complexity by producing working code, and collaborate effectively with team members using established software engineering tools and processes. Additionally, the employee is expected to learn from feedback, follow established procedures to diagnose and identify the root cause of problems, and communicate effectively with their team about the work they deliver. Overall, the role offers an opportunity to be part of the fast-growing Amazon.in team, contributing to the development of world-class technology solutions for customers in India and beyond.About the teamWe are part of the India & Emerging Consumer Tech org. We build unique and interesting Amazon-first innovations in the domains of marketplace trust, seller experience, performance & success, abuse prevention, fulfillment (amazon fulfilled, seller fulfilled and seller delivered), global trade, supply chain and transportation. Over the last 5 years, we have been on a mission to "transform the way India buys and sells, thereby transforming lives". In the process, we have realized that we as a team are uniquely positioned to help Amazon reach the next billion customers on earth, as we work backwards from the biggest set of emerging customers and take those innovations to all Amazon marketplaces worldwide. The mission of the Seller & Fulfillment Tech org is to "build tech solutions that empower sellers to delight the next billion customers".We have a huge opportunity to create a legacy and our Legacy Statement is to "transform ease and quality of living in India, thereby enabling its potential in the 21st century". We also believe that we have an additional responsibility to "help Amazon become truly global in its perspective and innovations" by creating global best-in-class products/platforms that can serve our customers worldwide.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDBASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience scripting in modern program languagesPREFERRED QUALIFICATIONS- The employee is expected to uphold Amazon Leadership Principles (LPs), particularly insisting on high standards, as they may become gatekeepers for launches and need to ensure that any scripts they build and run meet high-quality standards. Other relevant LPs include Dive Deep, Deliver Results, Bias for Action, and Earn Trust.Salary: . Date posted: 04/06/2024 09:32 AM

DESCRIPTIONAs an increasing number of customers move their critical systems to the cloud, we are in need of high-powered technical leaders to help AWS customers navigate the operational challenges of cloud computing.As Enterprise Support Manager, you will lead a team of Technical Account Managers who are the primary operational point of contact for your Enterprise On-Ramp (EOP) customers, and as well as support designated ES TAMs through a shared TAM delivery model. You will leverage your broad experience to work closely with sales leadership to plan and ensure successful launch and operations of AWS’s EOP customers workloads. You will lead operations reviews, both internally and with your customers, while constantly seeking ways to improve your customer’s AWS experience. In this role, you will also act as the voice of the customer within AWS to escalate problems and to drive prioritization of business needs for our customers. In this role, you will have the opportunity to help shape and execute a strategy to build mind-share and broad use of Amazon Web Services with our EOP customers as well as lead automation initiative to bring efficiency into delivery mechanisms. You must possess operations and customer-facing skills that enable you to represent AWS well within a customer’s environment and drive discussions with senior personnel regarding incidents, trade-offs, best practices, and risk management. You should have demonstrated ability to think strategically about business, product, and technical challenges as you help our customers take advantage of the efficiencies, cost savings and quick innovation available only in the cloud. Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:- Champion and advocate for Enterprise On-Ramp customers within Amazon Web Services (be their voice)- Develop the team responsible for solving technical issues and working directly with AWS engineers to ensure that customer issues are resolved as expediently as possible- Participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud- Engage with Director and C-Level executives to translate business needs into technical and operational plans- Work with AWS executive leadership to influence GTSS product roadmap- Building new standardized mechanisms, processes, and tools that scale.- Expanding support capabilities for the organization, focusing on efficiency and automation.- Partnering with stakeholders across geographies to consolidate similar shared models and support processes.- Build stakeholder connect and present operational updates to customer leadership- Hiring and Developing the right talentThis role requires an estimated 25% travelWe are open to hiring candidates to work out of one of the following locations:Bangalore, IND | Bangalore, KA, IND | Gurugram, HR, INDBASIC QUALIFICATIONS- 3+ years managing technical teams- 5+ years of experience in external customer engagement, with a focus on support to senior executives (Vice President and C-level)- Track record of effectively managing technical teamsPREFERRED QUALIFICATIONS- Experience in scaling an organization through rapid growth or expansion- Previous experience in technical account management, business relationship management or consulting- Experience in operations/support/Project delivery.- An adaptable communication style that can fit diverse audiences (with varying technical backgrounds)- Proficient in communicating complex ideas, either with the written word or in presentations- Record of driving projects to improve support-related processes and the technical support experience- Experience with AWS service offerings