IT Salary in India - PayScale

Responsibilities:Develop, implement and monitor a strategic, comprehensive enterprise information security and IT risk management programWork directly with the business units to facilitate risk assessment and risk management processesDevelop and enhance an information security management frameworkUnderstand and interact with related disciplines through committees to ensure the consistent application of policies and standards across all technology projects, systems and servicesProvide leadership to the enterprise's information security organizationPartner with business stakeholders across the company to raise awareness of risk management concernsAssist with the overall business technology planning, providing a current knowledge and future vision of technology and systemsRequirements:Degree in business administration or a technology-related field required. Professional security management certificationMinimum of eight to 12 years of experience in a combination of risk management, information security and IT jobsKnowledge of common information security management frameworks, such as ISO/IEC 27001, and NIST.Excellent written and verbal communication skills and high level of personal integrityInnovative thinking and leadership with an ability to lead and motivate cross-functional, interdisciplinary teamsExperience with contract and vendor negotiations and management including managed services.Specific experience in Agile (scaled) software development or other best in class development practices.Experience with Cloud computing/Elastic computing across virtualized environments.

IT Solution Architect for AI PlatformsDo you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and professionally. Sound interesting?Then come and join our global Center of Excellence for Business Intelligence Front-End Tools and Artificial Intelligence as IT Solution Architect (f/m/d) for AI Platforms. The "AI Service" is a central service that provides a platform for data scientists and non-data scientists alike to implement AI related use cases. Our prime goal is the provision of value by designing, establishing, and operating Artificial Intelligence based solutions for internal Siemens Healthineers use cases, as well as providing guidance.Your tasks and responsibilities:You will manage and implement technical aspects of the current AI Service and drive innovation by evaluating and transforming latest AI technologies (e.g., Large Language Models) into valuable solutions.You will design, plan, and manage platform related solutions and IT infrastructure in Microsoft Azure.You will engage with internal stakeholders and collect requirements to convert their demands into efficient, compliant, and valuable solutions.You will be working on daily operational topics and answer queries of our customers as to usage and problem solving.You will be responsible for the continuous improvement of our AI platforms.You will collaborate with cross-functional teams to drive self-service analytics and digitalization.Your qualifications and experience:You have a master's degree in computer science or any computer science related course of studies.You have at least 5+ years of experience in using and configuring cloud technologies (preferably Azure) on a conceptual and infrastructural level and a profound understanding in working with the latest AI-based technologies (e.g., Large Language Models).We also welcome applicants with a bachelor's degree or completed vocational training coupled with additional professional experience in this field.You are familiar and have hands-on experience with the following concepts and solutions:Modern software development concepts (e.g., CI/CD)Azure DevOps or similar Code/Service-management platformsThe configuration and usage of Databricks, Azure ML Studio or any other data science related platformAutomating the creation of infrastructure using IaC tools like TerraformYou have at least a basic experience in the following areas: Code development in PythonCognitive Services in Azure (or in similar cloud environments)Container orchestration tools like Kubernetes (Cloud based solution like AKS or GKE)It is a plus to have experience in front-end or full stack developmentYour attributes and skills:Your business-fluent English enables you to collaborate and communicate with colleagues in an international environment. You are exactly the right person for this position if you combine technical knowledge with excellent communication skills.You work passionately on automating manual workloads.You are interested in the up-and-coming innovations in the field of Artificial Intelligence and Generative AI.You work creatively and independently to find solutions for today's and tomorrow's challenges.Salary: . Date posted: 03/27/2024 02:29 PM

DESCRIPTIONWe are Amazon; we pioneer.Since opening in 1995, we’ve been pushing the boundaries of possible further and further. We’re also working to become Earth’s most customer-centric company. We’re seeking a driven IT Reverse Logistics Manager to join our IT team in Hyderabad, India.Your responsibilities : A bright, motivated, hardworking individual to fulfill the IT Reverse Logistics Manager role. Core role of the candidate is to make sure IT asset retrieval is carried for all Amazon Exit/Offboarding employees and breakfix replacement of existing users. Working closely with thrid party logistics vendors to make sure they maintain the standard and SLAs. Should also have people management skills to handle a team of 15-25 resources.The ideal candidate should possess a work ethic, attention to detail, the ability to meet deadlines, and a commitment to Operational Excellence. Candidate with Logistics background would be preferable.This is very much a hands on role, so expect to be doing everything that you would expect your team to do – from generating the Exit employee report week on week, connecting with employees to collect their current address, working closely with logistics vendor for asset pickup and making sure it comes back to Amazon site. Along with this, making sure Allsec clearances are given on time to the exit employee. The Logistics Manager shall support the IT Services (ITS) team in India with shipping, maintaining, receiving, warehousing, and managing end to end inventory operations of IT Fixed Assets and consumables and other supplies by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Complies with federal, state, and local warehousing, Health & Safety and shipping requirements by studying existing and new legislation as applicable; enforcing adherence to requirements; advising management on needed actions. The ITS team safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols. Working with Procurement and other regional Logistics Managers, the ITS team control inventory levels by conducting physical counts and reconciling with inventory management tools. They also maintain the physical condition of the warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement. At ITS, we work in a high security environment with sensitive equipment and maintaining this security and accountability will be the primary task. Logistics manager is responsible for the security and tracking of parts within the warehouse. Logistics manager is wholly responsible for the safety, development and well-being of their staff.He / she will be responsible for complete warehouse operational requirements by scheduling and assigning employees and following up on work results, maintain warehouse staffing levels by recruiting, selecting, orienting, and training employees. He / she will be responsible to maintain warehouse staff productivity and goals by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. He / She will contribute to continuous process improvements to deliver on our goals of high availability and low cost. He / she maintain up-to-date metrics dashboards and will create reports for management as required.Ideally, he/she should also have knowledge of import / export requirements for India and have a good working experience of in-country distribution processes. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experience

About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society's evolving needs. Learn more about our What and our Why and how we can work together .Come be part of the Upstream Department of ExxonMobil Canada Energy. Our offices are located on the East Coast of Canada in St. John's, Newfoundland with a workforce of nearly 250 people and two world class offshore production assets.What role you will play in our teamProvide local support and coordination of IT activities on Platform in order to ensure a fully functional, robust IT environment which meets customer and overall business requirements. To assist other team members where competent to do so, in the maintenance of the platform equipment. Identify and provide solutions/areas for continuous improvement in platform maintenance.What you will do Provide day - day interaction with Platform staff on all IT related matters. Provide broad, 1st level support and troubleshooting across network, hardware and software in use on the Platform. Provide Platform Process Controls Computer, Network and Software Support. This is for both Operations and Drilling. Interact/coordinate with support staff for problem resolution, improvement opportunities, and change management. Provide onsite support for computer environment, working with EMIT IT Services and local users on the Platform. Coordinate and deliver on-going IT training as identified and required for local Platform users. Monitor IT system(s) operation on the Platform for overall efficiency and early fault/deficiency detection. Coordinate and conduct routine preventative maintenance checkups on Platform IT components. Ensure appropriate backup/recovery of Platform IT and Process Control systems. Coordinate Platform IT procurement and IT asset management for the Business. Knowledge and understanding of the permit to work processes, and participation in safety initiatives. Safe and efficient operations. Maintain a high level of quality assurance for all tasks performed. Respond quickly and effectively to breakdowns. Compliance with Environmental, Safety and Quality Management System thus allowing for safe, efficient operations. About youSkills and Qualifications Minimum of 5-10 years broad exposure in all facets of IT support (software, hardware, network, database, desktop). Working knowledge of server and network administration. Working knowledge of hardware and software installation and troubleshooting. Working knowledge of hardware maintenance and repair. Working knowledge of overall Platform IT systems and integration. Systematic/methodical approach to analysis of new opportunities and problem solving. Effective planning and project management skills. Effective presentation, documentation and training ability for one - one or small group settings. Intermediate-to-advanced knowledge of standard desktop productivity environment. Effective communication skills (written and oral) to understand and react with diverse groups & operations. Preferred Qualifications/ Experience Ability to recognize and resolve conflict. Effective communication skills, oral and written, with the ability to communicate through electronic medium. Ability to work in a fast-paced environment which expects the highest level of service, morale, and ethical behavior. Knowledge of quality processes and continuous improvement tools. Skills and behaviors, which foster good report within the maintenance team. Start date: June ,2024 Location: St Johns, NLYour benefits A company committed to career growth - we recruit those who are interested in a career with ExxonMobil and prefer to develop and promote people from within. Our career management process means that you will likely perform a number of unique, challenging roles during your career. Commitment to safety, ethics & continuous improvement - these standards are the reason ExxonMobil is an industry leader. You will work for a company that upholds safety and ethics ideals and continues to seek out ways to improve. Exceptional benefits program - includes competitive salary plus savings, pension, and health care plans that you can customize to meet your individual needs. Educational and physical fitness financial assistance programs round out our benefits package. Competitive vacation package - provides you with at least three weeks of vacation (the first year is pro-rated based on your hiring date), one scheduled Friday off per month and 12 holidays. Flexibility looks different for everyone, which is why we have many programs to help employees balance their work and personal life. Programs include: Flex Your Day, childcare partnerships and part-time and job-sharing arrangements. Successful networking and mentoring programs - enables you to spend time with managers from across the organization to learn about other departments and opportunities. These programs also allow you to connect with peers at a similar experience level. Opporunity to participate in Employee Led Resource Groups: Women's Interest Network (WIN), Indigenous Network (IN), Black Employee Success Team (BEST), Asian Connection for Excellence (ACE), Global Organization for the Advancement of Latinos (GOAL), PRIDE, and the Veterans Advocacy and Support Team (VAST). Other Considerations We thank all those who apply; however, only those candidates selected for interviews will be contacted. For applicants selected to be interviewed, pre-employment background screening will be required. In certain situations, Imperial may use your application to consider your suitability for other positions in the company and may also provide the information to its affiliates, including affiliates of ExxonMobil Corporation, in connection with possible opportunities at those affiliates. In certain situations, ExxonMobil may use your application to consider your suitability for other positions in the company and may also provide the information to its affiliates, including affiliates of Imperial Oil, in connection with possible opportunities at those affiliates. In accordance with the Canada-Newfoundland Atlantic Accord Implementation Act, first consideration for employment will be given to qualified persons who meet the residency requirements of the Province of Newfoundland and Labrador set out in the Elections Act, 1991, S.N.L. 1992 c. E-3.1. Application Deadline: April 18, 2024Stay connected with usLearn more at our website Follow us on Twitter Follow us on LinkedIN Like us on Facebook Subscribe to our YouTube channel ExxonMobil Canada is committed to providing equitable treatment and equal opportunity to all individuals. In certain situations, ExxonMobil may use your application to consider your suitability for other positions within the Company and may also provide the information to its affiliates, including Imperial and affiliates of ExxonMobil Corporation, in connection with possible opportunities at those affiliates. ExxonMobil is committed to supporting persons with disabilities throughout the recruitment process. We will work with qualified applicants to provide reasonable accommodation upon request at [email protected] Eligibility to work in Canada All applicants who receive an offer of employment must be eligible to work in Canada on a regular full-time basis without restrictions on their start date. Proof of eligibility shall be in the form of a Canadian birth certificate, Canadian passport, Canadian citizenship certificate, Canadian certificate of permanent residence, Canadian open work permit or receipt from Immigration Canada of an application for a post-graduate work permit. Proof of eligibility must be current and valid (not expired, cancelled or voided). Proof of eligibility will be required if an offer of employment is made. Failure to provide proof of eligibility at least six (6) weeks prior to the start date may result in the offer of employment being rescinded.Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.Salary: . Date posted: 03/29/2024 09:08 PM

Job Summary :IT Project Manager role will work closely with project sponsors and business leads to facilitate the coordination, and execution of IT Projects while leveraging the ATS IT PMO Methodology. The incumbent for this role is responsible for building and maintaining relationships with team members across ATS divisions and leading cross:functional teams to satisfy strategic business requirements for many different types of projects.What you will do:- Under general direction, responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects.- The IT PM will lead assigned IT Projects following the ATS IT PMO Methodology from Charter creation through Project execution and final Project closure- Focus on three Key Performance Indicators for all projects they lead: On:time Delivery, OnBudget and Stakeholder Satisfaction that the requirements were all met- Takes projects from original concept through final implementation.- Helps define project scope and objectives.- Works with the Project Team to develop detailed work plans, schedules, project estimates, resource plans, and status reports (using standard IT PMO approved templates).- Conducts project meetings and is responsible for project tracking and analysis.- Ensures adherence to quality standards and reviews project deliverables.- Manages the integration of vendor tasks and tracks and reviews vendor deliverables.- Provides technical and analytical guidance to project team.- Collaborates with Data Privacy Officers and German Workers Councils, as required, on related project and system needs.- Works with the Project Team to collect and organize all documents (technical, financial, etc.) for the project and makes sure the document package is complete at the close of the project- Collaborate with consultants and implementation partners on applicable project tasks and related deliverables- Escalates issues and risks that may threaten project budgets, schedules and the quality of project deliverables- Assist with the preparation and delivery of project status updates with an emphasis on key programs and projectsWhat you will need:EDUCATION/CERTIFICATIONS:- University degree or college diploma in computer science, engineering or business- Graduate degree such as an MBA is a definite asset- Certification such as PMP is a definite assetKNOWLEDGE/EXPERIENCE:- Experience with the successful delivery of large (Enterprise/Global initiatives), medium and small IT Projects in the role of Project Manager- Exposure, knowledge and experience with current IT Infrastructure Technology, Enterprise Software Solutions (ERP, CRM, HRIS, PLM, PMO) and Cyber Security Technology would all be assets- Experience effectively managing a mixture of large enterprise IT Projects. Exposure working for fast:paced, global manufacturing/engineering companies. Experience with compliance programs: GDPR, Sarbanes:Oxley.- Experience with project management software (e.g. Project Scheduling Tools, Resource Planning and Risk Registers) and Microsoft Office in general- A thorough understanding of IT Project Management methodologies such as Waterfall and Agile is required.- Knowledge of Global Data Privacy and Protection regulations and experience implementing systems that comply with the regulations.- Experience working with German Workers Councils would be a definite asset. PERSONAL ATTRIBUTES:- Solid leadership skills- Leadership- Stakeholder Management- Relationship Building- Team Player- Presentation/Reporting skills- Well organized- Comfortable speaking with and presenting to Executives and Senior Leadership.- Excellent analytical and creative problem:solving skills.- Excellent listening, interpersonal, wr

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We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply nowWHAT YOULL DOJoin our multinational team as a seasoned Linux and Cloud Administrator responsible for providing L3/L4 expert support for all Linux OS and infrastructure:related customer issues. Youll play a crucial role in building automation solutions and enhancing our platform operations to deliver top:tier cloud services tailored for SAP Applications to enterprise customers worldwide.Key Responsibilities: :Accountable for ensuring round:the:clock availability of SAP systems operating within SAP ECS. Tasked with promptly responding to, troubleshooting, and resolving alerts and incidents occurring within the Linux OS or infrastructure layers, spanning across Azure environments. :Implement and manage high availability solutions using clustering technologies, particularly Pacemaker.:Serving as the elevated L3/L4 escalation contact for critical production issues. Adhering to change management protocols while executing service requests. Actively pursuing avenues to optimize standard operating procedures by leveraging automation techniques.:Implement automation solutions to streamline platform operations, enhancing efficiency and reliability.:Drive continuous improvement initiatives to elevate our cloud services for SAP Applications, focusing on scalability, security, and performance.:Work closely with a diverse, multinational team to ensure the delivery of world:class cloud services tailored specifically for SAP Applications to our global enterprise clientele.:Participate in designing and implementing strategies to optimize the customer experience and meet service level agreements (SLAs).WHAT YOULL BRING:7 :10 years of experience in administering Linux operating systems (Redhat / SuSe) at an advanced level, with a strong grasp of troubleshooting and resolving complex issues.:Expertise in implementing and managing high availability clustering solutions, especially Pacemaker.:Hands:on experience in administering Azure environments.:Proficiency in networking encompassing TCP/IP, IP routing, NAT, and firewalls.:Demonstrated expertise in managing network services such as DNS, LDAP, and HTTP proxies.:Strong comprehension of IT security practices, particularly in OS hardening techniques.:Proven track record in scripting languages (e.g., Shell, Perl, Python, Go, etc.) and adeptness with server automation tools like Ansible or CHEFMEET YOUR TEAMSAP Enterprise Cloud Services (ECS) Delivery is a private cloud managed services provider who offers SAP applications in the SAP Enterprise Cloud Services. Our team ECS Delivery Technical Operations is responsible for 24x7 operations of these business:critical SAP systems in the cloud.Were currently seeking a Senior Linux Site Reliability Engineer to join our multinational team. Your role will focus on supporting our cloud platform operations across various cloud environments, including Azure and SAP datacentre Youll play a key role in automating and enhancing our services to deliver world:class cloud solutions for SAP Applications to our enterprise customers worldwide.Your responsibilities will involve ensuring the smooth 24/7 operations of our cloud services. This includes troubleshooting issues, implementing architectural and operational improvements, and developing automation solutions to suppor

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose:driven and future:focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply nowWhat youll do:Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment : apply nowAs an "IT Architecture Specialist" in ECS CTO Service Engineering:You develop concepts to match the requirements of ECS Cloud services with infrastructure and system design:You support GTM teams with service engineering and operational expertise in large/complex deals:You conduct internal and customer workshops:You perform or support technical/architectural projects for SAP Enterprise Cloud Services:Support troubleshooting of exceptional cases in a 3rd level support roleWhat you bring::Working experience of more than 8+ years in the IT Industry:Solid hands:on know:how with SAP technologies like SAP NetWeaver, Business Objects, SAP HANA, SAP Sybase Adaptive Server Enterprise (ASE) and Solution interdependencies:Knowledge of SAP basis technologies, Network/Web technologies, LINUX based infrastructures, IT Security, IT Business Continuity including High Availability and Disaster Recovery:Knowledge about one of new virtualization and platform technologies such as VMware or public IaaS solutions like Amazon Web Services, Google Cloud Platform or Microsoft Azure.:Knowledge in ITIL methodology and IT Operations:Excellent working skills in English are a mustPreferred skills:Experience in the design of (large) SAP landscapes including high:availability and disaster recovery concepts:Knowledge of network management concepts and tools in an enterprise environment, e.g. DNS, VPNs, NAT, Load balancing etc.:Experience in architecture and managing Business Objects technology/platform is highly beneficial but not mandatoryMeet your team:SAP Enterprise Cloud Services is the operations organization of the SAP HANA Enterprise cloud. The team ECS CTO Service Engineering acts as the interface between ECS CTO Operations and SAP field organization. We support Go:To:Market (GTM) teams with operational expertise and conceptual work globally. We pick up service requirements arising from customer engagements and drive Business Development and Portfolio Management to strengthen SAP's service offering in the managed cloud. We also perform architecture engineering projects and technology innovation pilots to support selected customer projects as well as ECS's overall portfolio development.SAPECSCareersWe build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end:to:end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose:driven and future:focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deser

DESCRIPTIONAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Associate .IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline 24x7 IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time. Responsibilities include, but are not limited to: 1. Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.2. Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.3. Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.4. Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux5. This position requires a flexible work schedule involving rotational shifts. Providing real-time customer experience by working in 24*7 operating environment.6. Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.7. This role will be working from Bangalore (BLR18) Corporate office. A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired. Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation..We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDBASIC QUALIFICATIONS• Bachelor’s degree/Diploma • 6 months to 18 months of work experience. • Good communication skills PREFERRED QUALIFICATIONS• Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools• Basic Understanding and troubleshooting skills on Network