Venue Sales Salary in India - PayScale

What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! Working Title: Concession Attendant, Seasonal, Rogers Place Arena, ABEmployment Status: SeasonalStarting Hourly Rate: 15.50 Address: 10220 104 Ave NW Edmonton AB T5J 0H6New Hire Schedule: Event based schedule for Playoffs, April 1-June 30, 2024. Must be available evenings and weekends.You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Why work with Levy Canada? Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.Job SummaryHow you will make an impact:You will be responsible for selling concessions to customers at various events.As a Concession Attendant, you will: Sell concessions, including soft drinks and various food items, to customers at events Serve customers in an efficient and friendly manner following outlined steps of service Interact with customers and resolve customer complaints in a friendly, service-oriented manner Relay relevant information to supervisor Perform sales transactions in a reasonable and timely fashion. Enter sales into the cash register to ensure purchases are accurately recorded Make change, accept acceptable forms of payment and issue receipts to customers. Follow standard procedures for cash handling Responsible for all assigned change funds and cash receipts, ensuring that the cash drawer follows overage/shortage standards Perform other duties such as replenishing condiments and general supplies and maintaining cleanliness concession area Ensure compliance with all sanitation and safety requirements About you: You must have a valid Food Handler Certificate or provincial equivalent Experience working in a concession, food preparation, or food handling environment is an asset Work well under pressure; can handle multiple tasks simultaneously Able to pay close attention to detail Experience operating iPad with Square technology is an asset Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 03/29/2024 04:11 PM

Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionUtilizing the existing database and free market information to pursue and cultivate prospective clients in the social-local catering market. Generate profitable and logistically sound bookings that create strong business relationships in the social market with the ability to generate repeat business.This position is responsible for exceeding their catering and room rental revenue goal and as outlined by the Director of Sales. Solicit social catering business (Weddings, Birthdays, Bar/Bat Mitzvah's, Holiday events) through execution of actions outlined in the Catering Sales Action Plan as well as established solicitation practices.Active participation in the inquiry schedule and support of the other "Inquiry Managers" in coverage during absences, vacations and other high demand periods.Solicit existing account base to generate additional bookings from the Account for the local-social catering market.Prompt response to all business leads in an effort to capture additional market share.Prepare accurate and creative event proposals and market-specific promotions.Solicit from and confirm with clients, all information pertaining to the event they are planning to organize information for an accurate file turnover once the event is turned definite.Negotiate prices, prepare accurate quotes and then confirm business via contracts.Conduct site inspections for business leads as required.Active participation in departmental meetings, team building efforts and other like activities.Upon turnover of a booking, coordinate and follow up with the assigned Event Sales & Services Manager and/or other hotel departments to ensure delivery of Hotel's promised services.Initiate billing procedures, ensuring client credibility and those deposits and/or credit applications are received with adequate information and within an acceptable time frame.Yield bedroom and meeting space daily to ensure optimum potential through the use of Opera Sales & Catering and PMS systems.Fully knowledgeable of (and in adherence to) liquor and fire safety laws and regulations.Fully aware of any industry trends.Participate and conduct post-event follow up meetings to address strengths and weakness of an event while soliciting return business.Prepare weekly, monthly, quarterly and annual reports as required.Assist with the compilation of competitive intelligence information.Participate in trade shows, conventions and promotional events within the hotel and trade related organizations.Actively participate in appropriate Sales training.Maintain high quality of service standards required by the hotel and by the company.All other reasonable requests that are made by the leadership of the Department and HotelEnsure Health & Safety standards are complied with at all times.Adherence to Company Green Initiatives.Adherence to OPERA Standards at all timesPhysical Aspects of Position (included but not limited to):Frequent sitting throughout shiftOccasional lifting and carrying up to 20 lbsOccasional kneeling, pushing, pulling, liftingOccasional ascending or descending ladders, stairs and rampsAbility to focus attention on guest needs, remaining calm and courteous at all timesQualificationsPost-Secondary education, or graduate of recognized Hotel & Restaurant Management Program or equivalent and/or minimum one year as a Fairmont Hotels & Resorts Sales Representative and/or equivalent industry experience.Microsoft Office Software computer literacy required.High energy with exceptional organization and communication skills.Excellent interpersonal skills, booth written and verbal.Must be a creative and effective leader, possessing a high degree of professionalism.Knowledge of Kosher market and requirements a strong asset.Must be able to work independently and maintain a positive attitude within a very busy environment.Strong knowledge of food and beverage.Completion of Situational Selling courses a strong asset.Additional InformationDo you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 94 years. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests' purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty. If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience!What is in it for you:Employee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSNote: Must already be legally entitled to work in Canada to be considered for the positionSalary: . Date posted: 04/17/2024 06:07 AM

What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! Working Title: CashierEmployment Status: Full-TimeStarting Hourly Rate: 17.00 Address: 7000 143 St NW, Edmonton Edmonton AB T6H 4P3New Hire Schedule: 9AM-6PMYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Why work with Levy Canada? Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.Job SummaryHow you will make an impact:You will be responsible for making cash transactions, verifying cash drawers, giving change, counting cash receipts, and completing cash reports.As a Cashier, you will: Perform sales transactions in a timely fashion Enter all sales into the cash register to ensure purchases are accurately recorded Follow standard procedures for issuing cash refunds Interact with customers and resolve customer complaints in a friendly, service-oriented manner Responsible for all assigned change funds and cash receipts ensuring that cash drawer follows overage/shortage standards Ensure compliance with company service standards and inventory and cash control procedures Ensure compliance with all sanitation and safety requirements Make recommendations, cross-sell products and introduce new ones About you: Able to work in a fast-paced environment Excellent decision-making ability and problem solving Familiar with the use of a cash register is an asset Excellent customer service skills Must be a team player Excellent communication skills (written and verbal.) Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/02/2024 04:11 PM

No. Of Tellecallers Required - 5 full Time Job salary Vary From 5000 To 8000(fixed)+ Incentive venue- 2nd Floor, Fortune Chambers, S.c.o. 16-17 ferozgandhi Market, Ludhiana(punjab). contact Person- Sukhminder Mehta

Qualification : MBA Gender : Female/Male Experience : Fresher/ Experience Venue : Chennai

What's in it for you? Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies. The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates. Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe. Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage. A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com . We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information. We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together! Working Title: Concession CashierEmployment Status: SeasonalStarting Hourly Rate: 16.55 Address: 1015 Bank Street Ottawa ON K1S 3W7New Hire Schedule: Must be able to work all Ottawa Redblacks Games.You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!Why work with Levy Canada? Operating in over 200 locations across North America, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences at arenas, convention centres, entertainment venues and more.From suites and concessions, to high-profile events, we are passionate about delivering the most memorable food and beverage experiences for our partners and guests.Job DetailsStart Date: April 1st, 2023Status: SeasonalWage: $15.50/hr + tipsSchedule: Evenings, Weekends, Events, & HolidaysLocation: TD Place Stadium/Lansdowne Live, 1015 Bank Street, Ottawa ON Important Information: Support your favourite teams and be apart of an awesome environment Discount off team merchandise Discount off meals while on shift Exclusive company WorkPerks We are so excited to have sports and entertainment back in Ottawa for the 2023 season! We are looking for amazing staff to bring energy and great customer service skills to fans returning to TD Place Stadium. Help us cheer on the Ottawa Redblacks!Job SummaryPerforms cashiering duties, including making cash transactions, verifying cash drawer, giving change, counting cash receipts and completing cash reports.Essential Duties and Responsibilities: Perform sales transactions in a timely fashion. Enter all sales into the cash register to ensure purchases are accurately recorded. Follow standard procedures for issuing cash refunds. Interact with customers and resolve customer complaints in a friendly, service-oriented manner. Responsible for all assigned change funds and cash receipts ensuring that cash drawer is in compliance with overage/shortage standards. Ensure compliance with company service standards and inventory and cash control procedures. Ensure compliance with all sanitation, and safety requirements. Make recommendations, cross-sell products and introduce new ones. Qualifications: Think you have what it takes to be one of our Cashiers? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role: Valid Smart Serve required. Able to work in a fast paced environment. Excellent decision making ability and problem solving Familiar with the use of a cash register is an asset. Excellent customer service skills. Must be a team player. Excellent communication skills (written and verbal.) Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.For accommodation requests during the hiring process, please contact [email protected] for further information.Salary: . Date posted: 04/08/2024 04:11 PM

Company DescriptionYour team and working environment:Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the City's most sought after locations. A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city. Edmonton's only four-diamond "Chateau on the River" offers unparalleled views of North America's largest expanse of urban parkland. Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities. In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge. Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionAssistant Outlets Manager INSPIRE Position (Full Time) Join our INSPIRE management training program which offers you an opportunity to start your Accor career journey with the goal of enabling new and recent graduates to build your leadership foundation through meaningful experiences.Specific Roles and Responsibilities That Create the Essential Fairmont Hotel Macdonald Experience:Our Inspire program offers an opportunity to be part of Fairmont Hotel Macdonald's Food and Beverage department in a supervisor position for a period of 18 months. This is a fantastic opportunity to learn and grow your careers in one of Canada's most iconic hotels. This individual will be responsible for supporting the outlets team and administration of many functions in a fast-paced department. Additionally, they will support and learn all functions within the department. You will achieve this through a series of three, six-month rotations. This will help you gain unparalleled experience to equip you for a bright future in Reservations upon completion of the program.What you will be doing: Reporting to the Outlets Manager, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging serviceFollow departmental policies, procedures and service standardsRecruit, train, manage, mentor, lead and develop your supervisors and colleaguesEffective performance management through focus on colleague development training, problem resolution, maintain up-to-date records on performance and audits, attendance, grooming, service deficiencies, schedules, labour costs/payroll, and late/absenteeismWorking to ensure all Standards manuals are present and up-to-date, job task checklist are completed, and all the Standard Operating procedures are taught and followedSupervise and support employees while ensuring service standards are maintainedMaintain a first class and positive visual impact including; ambiance, cleanliness, orderliness, décor and service flowsExhibits an entrepreneurial attitude towards the restaurant's operationConstantly seek out creative ways to improve departmental profit by increased capture of covers, average check growth through up selling, and performance management and being able to take risksResponsible for scheduling and daily payroll reportingEnsure constant focus on the venue's goalAssist to ensure the venue is managing within set budget guidelinesEnsure cleanliness and safety of the venueAct as a liaison between venue staff and other departmentsEnsure department holds regular communication meetingsPerform line duties as requiredWorking in a very fast pace environmentActively participate in ongoing learning opportunities and enhancing your skills, abilities and professionalism for personal growth.Adhere to the hotel's vehicle handling and safety policies while driving hotel and guest vehiclesFollow all safety and sanitation policiesOther duties as assignedQualificationsYour experience and skills include: Minimum 3 years' experience as a Leader/Supervisor in a fast paced high end restaurant requiredExcellent beverage and wine knowledge is requiredPrevious point of sale system experience requiredExperience with Unionized environment an assetComputer literate in Microsoft Window applications requiredUniversity/College degree in a related discipline preferredExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesMust be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.Additional InformationWhat is in it for you: Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideComprehensive wellness platform (LifeWorks) for employee mental health and wellbeing supportLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunities. The sky is your limitSalary: . Date posted: 04/17/2024 06:07 AM

Company DescriptionFor over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Our Commitment to Diversity & InclusionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Note: Must already be legally entitled to work in Canada to be considered for the positionJob DescriptionReporting to the Director, International Sales & Sales Manaager, responsibilities and essential job functions include but are not limited to the following:Ensure prompt and courteous service is extended to both internal and external clientsMaintain an orderly work environmentHave a complete understanding and knowledge of hotel's services and facilitiesAssist with rate loading and passkey generationAssist in qualifying group and catering leads, researching space, entering bookings in Opera S&C, completion of banquet event orders and responding to client(s) either personally, or by directing to the appropriate salesperson(s)Assist in qualifying leads, and entering acceptances/RFP's in LanyonAccountability and ownership for weekly, monthly, quarterly and annual reportsTo solicit from and confirm with clients, all information pertaining to the event they are planning, and to organize and distribute all information to departments through memos, banquet event orders and directivesConduct client site inspections of the propertyMaintain current sales and promotional literatureCoordinate with other departments within the hotel to ensure distribution of important informationPrepare and disseminate month-end reportsAttend all sales meetingsObtain and record group historiesProvide administrative duties as required by Director of SalesRegular sales office reception coverageOccasional Saturday office coverageAssist with preparation and follow-up of sales tripsOther duties as assignedQualificationsPost-Secondary education in hospitality management, business administration, or related field preferred.Minimum of 2 years of experience in sales or customer service, preferably in luxury hospitality and high-volume environments.Excellent communication skills, with the ability to effectively engage guests and corporate clients.Proficiency in Microsoft Office Suite and Opera (CRM Software).Strong organizational skills to manage high volumes of inquiries, bookings, and administrative tasks efficiently.Demonstrated sales acumen with a track record of identifying upselling opportunities and driving revenue growth.In-depth understanding of luxury hospitality standards and Toronto's hospitality market.Familiarity with the hotel's products, services, amenities, and local attractions.Ability to remain calm and focused under pressure.Team-oriented mindset with strong collaboration skills.Integrity and discretion in handling sensitive guest information.Proficiency in additional languages advantageous, especially those commonly spoken by Toronto's diverse population or international travelers.Additional InformationWhat is in it for you:Employee benefit card offering discounted rates at Accor properties worldwideComplimentary duty mealLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility & Sustainability activitiesAccess to our comprehensive benefits package, including extended health, dental, vision benefits; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax Free Savings Account (TFSA)Paid time off including vacation, sick and statutory holidays*Note: Waiting times or other criteria may apply to qualify for some of the aboveSalary: . Date posted: 04/17/2024 06:05 AM

Company DescriptionFor over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Our Commitment to Diversity & InclusionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why Work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSNote: Must already be legally entitled to work in Canada to be considered for the positionJob DescriptionDo you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.Every day you will be responsible for engaging with our internal colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 91 years. You will be given the responsibility to ensure that our colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our internal guests' purposes: why are they proud to work at Fairmont Royal York, what motivates them and what their preferences and passions are? Making our internal guests feel heard and cared for creates an emotional connection to our brand while build loyalty for our valued guests.These emotional connections are not just for guests. As part of the Fairmont Royal York family, you will be tasked with creating impactful relationships with your colleagues.As an Emerging Leader, you will lead yourself through positive orientation, self-development, self-management and problem solving. You will lead others through leading by example, engaging with the teams, developing others and communicating effectively. You will lead the business through being guest-focused and aware of the business and identifying areas of improvement.If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience!Specific Roles and Responsibilities That Create the Essential Toronto Experience:Our Inspire program offers an opportunity to be part of Fairmont Royal York's Reservation department in a supervisor position for a period of 18 months. This is a fantastic opportunity to learn and grow your careers in one of Canada's most iconic hotels. Be a part of a strategic reservation team that is focused on driving successful business results. This individual will be responsible for the administration of many functions in a fast-paced reservations office. Additionally, they will support and learn all functions within the department. You will achieve this through a series of three, six-month rotations. This will help you gain unparalleled experience to equip you for a bright future in Reservations upon completion of the program.What you will be doing:Over your 18-month rotation, you will be exposed to the multiple facets of the reservations department learning transient, FIT, BT, and group processes. You will gain knowledge on strategic revenue decision making to be able to understand a greater breadth of hotel booking decisions, rate generations, and restrictions. Key responsibilities over your INSPIRE journey include but are not limited to:Respond to all reservation requests and incoming calls in a courteous, efficient, professional and friendly manner in adherence to Fairmont Hotels & Resorts standardsAssist in leading and managing all aspects of the Reservations department and ensure all service standards are followedAssist in manage and coordinating all group, and individual reservationsResponsible for making room reservations for the Leisure/Group/Tour & FIT (Free Independent Traveler) segments as assigned within the department.Respond to all faxed reservation requests in a courteous, efficient, professional and friendly mannerMaintaining and responding to all requests received in the Reservations email addressConvert reservation sales calls to actual bookingsMaintain good working relationships with Global Reservations Centre, Travel Agents and external /internal GuestsLiaise with Front Office Tour Agent to ensure arrival preparations are completed as appropriate.Assume responsibility for reservation duties as assignedComplete office administrative duties where required (filing, internal/external mailing, re-stocking of office equipment etc)FIT Reservations Processing & MaintenanceLiase with Tour & Travel Sales Team, and with Tour Distribution & ServicesClient contact for groups initiated through Sales and Event ServicesEnsure the accuracy of reservation-related details for all groupsOversee the flow of reservations for assigned groups in a timely mannerMonitor and maintain blocks in Property Manager, CRS, Opera Sales and Catering and Passkey at all timesCreate Passkey events and links, process rooming lists through PasskeyCommunicate details pertaining to groups for GRC through CRS NotesLiaise with Credit department for final reports including earned comps, deposits, commissions and credits for groupsAttend pre-conference meetings, resume review meetings, group review meetings and departmental meetings as well as client related meetings as requiredParticipate as an effective team member of the Reservations teamAnalyze competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace.Thorough analysis of function space usage, propose strategies to maximize utilization.Ensure daily communication between Reservations and Front Office regarding inventory, short-term sell strategies, Group/Convention arrivals, sell out strategies.Stay current with industry trends and how they may impact demandIn collaboration with Sales & Conference Services, ensure contracted meeting spaces are properly inputted into S&C.Retrieve/prepare daily Revenue Management reports.All other duties as assignedQualificationsPost-Secondary Education in either a Hospitality Program, Business Program or Revenue Management programStrategic thinking with a proven ability to mobilize theory into actionDetail oriented, and extremely accurate in data entry skillsExcellent communications, problem solving and interpersonal skillsPrevious Opera reservations experience preferredPrevious customer related experience requiredFamiliarity with Microsoft Office applications and web-based softwareStrong typing skills - 40+ WPMHighly responsible and reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of teamAbility to work independently with minimal supervisionAbility to focus attention on guest needs, remaining calm and courteous at all timesHighly organized with the ability to manage multiple projects under time constraintAdditional InformationHere is what we have to offer:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21Access to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax Free Savings Account (TFSA)Complimentary dry cleaning of business attire and shift mealsPaid time off including vacation, sick and statutory holidaysSalary: . Date posted: 04/17/2024 05:59 AM

Company DescriptionFor over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.Job DescriptionResponsible for planning and servicing of events varying in size and scope, for both corporate and social markets.As the Client liaison, you will facilitate various program logistics including: event setups, food and beverage, audio-visual, telecommunications, exhibits, and third party relationships, to ensure optimal use of our event spaces while managing and controlling labour and food costsDisseminate information in a professional and timely manner to all departments through various communication channelsInitiate and finalize billing process, to ensure client credit is established and deposits/payments are received within an acceptable timelineManage contracted guestroom blocks; to yield guestroom and event space daily to ensure optimum potential through the use of OperaConduct and/or attend daily meetings to review event logistics to ensure last minute revisions are communicated with accuracy to banquets, culinary, stewarding and on-site audio-visual providerKnowledgeable on current industry trends and competitive offeringsEstablish good business and social relationships with industry clients and partners by participating in activities to further increase sales and events opportunities for the HotelQualificationsUniversity Degree or equivalent an assetMinimum of 3 - 5 years' experience in sales, event planning and/or luxury hotel operationsKnowledgeable on food and beverage trends and luxury hotel experiencesPossess excellent customer service and interpersonal skills, results-oriented and highly motivated individualProven ability to plan and execute events effectively with a strong attention to detailWorking knowledge of Opera, Microsoft Office applications and Social TablesStrong written and verbal communication skillsAdditional InformationVisa Requirements: Must provide proof of eligibility to work in Canada.Job Perks & Benefits:Complimentary meal in our staff cafeteria each shiftExclusive discounts at Accor branded properties worldwide with our colleague benefit cardComplimentary dry-cleaning services for your work attireLearning programs tailored to hone your skills and talentsOpportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) CommitteeCareer advancement opportunities, with pathways to national and international promotions, the opportunities are limitlessAccess to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)Salary: . Date posted: 04/22/2024 10:07 PM