Sales Operations Manager Salary in Mumbai - PayScale

Job Number 24056230Job Category Rooms & Guest Services OperationsLocation JW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.CORE WORK ACTIVITIESSupporting Property Operations and Guest Relations Needs • Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. • Communicates any variations to the established norms to the appropriate department in a timely manner. • Sends copy of MOD report to all departments on a daily basis. • Strives to improve service performance. • Ensures compliance with all policies, standards and procedures. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Supporting Profitability Goals • Understands and complies with loss prevention policies and procedures. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.Managing the Guest Experience • Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. • Empowers employees to provide excellent customer service. • Provides immediate assistance to guests as requested. • Serves as a leader in displaying outstanding hospitality skills. • Sets a positive example for guest relations. • Responds to and handles guest problems and complaints. • Ensures employees understand customer service expectations and parameters. • Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. • Participates in the development and implementation of corrective action plans to improve guest satisfaction. • Records guest issues in the guest response tracking system.Assisting Human Resources Activities • Participates as needed in the investigation of employee and guest accidents. • Observes service behaviors of employees and providing feedback to individuals. • Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. • Celebrates successes and publicly recognizes the contributions of team members. • Ensures employees are cross-trained to support successfully daily operations. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. • Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/30/2024 09:20 AM

Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us.The collective expertise and passion of our people, combined with a broad portfolio of over 10,000 technologies, makes us uniquely positioned to deliver solutions that positively impact the environment.Come be part of something special : start your journey todayRole Summary/PurposeWe are currently seeking a Sales Manager whose primary responsibility is to sell and grow water treatment chemicals business in Steel industry in North and West region including Chhattisgarh.Essential Responsibilities:Understanding the client's concerns, challenges and delivering solution to address those concerns.:Knowledge of the Steel Plant process:Develop healthy opportunities, connect with customer and provide the right solution to customer:Sell values to customer not merely chemicals. Defines ROI model to customer:Looking for new and innovative opportunities to promote Veolia WTS and keep track of market trends, new technologies and competition strategy.:Maintain and update the market search and sales reports.:Development of sales with existing customers by handling new enquiries and negotiation.:Regular visits to potential customers and maintain the relationships with them. (Upsell):Responsible to ensure timely dispatch/execution of customer orders, providing customer support and service after sales.:Responsible for assisting Management in planning, selling products and coordinating the promotional events and campaigns or connect with the right customer.:Be responsible for new account development and expanding existing accounts within an established geographic territory.:Interface with appropriate internal departments (engineering, customer service, marketing, operations, purchasing, finance etc.) as needed:Responsible to handle service team and instruct them to execute the order technically well.:Maintains all records relates to EHS, payment, dispatches and customer communicationsQualifications / Requirements:BE/B. Tech (Chem) or Science post graduate from an accredited university or college:Minimum of 10 years of experience in Sales Origination:Minimum of 6 years of experience selling water treatment chemicals in heavy industries.:ELIGIBILITY REQUIREMENTS::Ability and willingness to travel up to 70We offer competitive compensation and benefits working in a dynamic environment with challenging projects and training provided to ensure your success.We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every level and are proud to be an equal opportunity workplace

Job Summary:JOB SUMMARYIn this role, we are looking for someone with expertise working in brand management teams and connections with important clients & agencies. You will work with the largest customers and market influencers to establish long-term visions for advertisers and partners. We are constantly looking for highly motivated Assistant Managers who have a sharp understanding of market dynamics, and digital ad inventories and can forge strong partnerships with clients to create value for them. In this role, one needs to go out and beyond to accomplish revenue targets for the region. If you are ready to make a solid impact in digital advertising sales and be an evangelist in this journey, come join us!ABOUT THE TEAMLarge Customer Sales (LCS) Team partners closely with the world's leading advertisers including MNCs and large domestic clients to provide advertising solutions that help them build and scale their businesses and brands. LCS partners closely with clients that possess both large wallets and significant capacity for Digital Adex Investments. Wide client coverage and deep client extraction are both equally important.REPORTING TO: Vertical Head-LCS YOUR KEY RESPONSIBILITIES In this role, you will own the revenue targets for the Key accounts in the LCS category for Disney+ Hotstar ad solutionsYou will be Disney+ Hotstar's ambassador in the market for the accounts you ownYou will be expected to understand India's Digital ecosystem, stay abreast with industry trends and innovations along with establishing and demonstrating an understanding of Disney+ Hotstar's ad solutions and capabilities You will be expected to maintain a healthy sales pipeline on a regular basis; be proactive in highlighting any roadblocks and maintain high standards in sales processesThis is an individual contributor role where the focus is on maximizing revenue potential with each of the key accounts you own, evangelizing Disney+ Hotstar as a premium destination for Digital spendsYou will be expected to manage all stakeholder relationships end to end with minimum supervisionYou will work closely with the internal sales strategy team, and internal agency team for the conceptualization & execution of long-term deals for your accountsSKILLS & ATTRIBUTES FOR SUCCESSUnderstanding Key account management principles / consultative selling will be an added advantageShould be both a category & a brand builder with a strong ability to drive and achieve sales targetsComfort to use data and analytics while building on client conversationsConcise yet inspiring communicatorAbility to leverage relationships, build a strong network, and have effective negotiations, and utilize these to drive new businessPersistence to drive sales from exploration to deal closuresPREFERRED EDUCATION & EXPERIENCEPreferred Qualification: MBA, preferably from Tier I/Tier II institutes3-4 years of experience in brand/marketing from the FMCG/Consumer Tech/E- comm Industry with strong knowledge of the digital ecosystemABOUT USDisney+ Hotstar is India's leading streaming platform that has changed the way Indians watch their entertainment - from their favourite TV shows and movies to sporting extravaganzas. With the widest range of content in India, Disney+ Hotstar offers more than 100,000 hours of TV Shows and Movies in 18 languages and coverage of major global sporting events. As a mission-driven organization with a relentless focus on our users, we are dedicated to attracting and retaining world-class talent to drive our successDisney Star prides in being an Equal Opportunity Employer. We hire, train, promote and compensate employees on the basis of individual competence and potential without regard for race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status or non-job-related disability, as well as all other classifications protected by applicable lawsWHY JOIN USNo Dress CodeUnlimited LeavesDiverse & Inclusive Culture Fun Life BalanceLINKS www.hotstar.com https://careers.hotstar.com/join-us https://www.linkedin.com/company/disney-hotstar/mycompany/ #Non-TechAbout Disney+ Hotstar: Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet entertainment through smart personalization, and by building a global video platform - talk about taking over the world wide web and the whole wide world. We believe there are only two ways to realize our goals - by daring or daring more. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Novi Digital Entertainment Pvt Ltd , which is part of a business we call Disney+ Hotstar .Salary: . Date posted: 03/26/2024 10:05 AM

Job Summary:JOB SUMMARY As an Account Manager, you work with in creating a larger set of advertisers to establish Disney+ Hotstar's presence while being an advisor to them on the right solution set to help them drive their objectives. The main responsibility includes hunting for new and potential advertisers, basis the market intelligence shared and strategically expanding Disney+ Hotstar's presence in the market positioning it as a choice of platform for advertisers and agencies.ABOUT THE TEAMThe SMB Ad sales team caters to the mid-tier and emerging clients across categories and works closely with them to solve their marketing goals through custom solutions on Disney+ Hotstar. Our team works closely with the clients to understand their business and marketing goals and then provide solutions across the vast landscape of the Disney+ Hotstar ads ecosystem, which work for the client and also help secure ad revenues for Disney+ Hotstar as a platform.REPORTNG TO: Regional Head (West) YOUR KEY RESPONSIBILITIES You will be driving sales & adoption of Disney+ Hotstar across Small and Medium Businesses (SMB) executing a strategic business plan focused on new business development. Success will be measured on the value and number of advertisers on the platformGetting new clients on board on Disney+ Hotstar, account management, and expansion in the assigned regionEnd-to-end management of hunting, pitching, solutioning, and execution for a large number of SMB/New age businessesIncrease market share utilizing a consultative sales approach, competitor analysis, category-level insights, emerging tech solutions, and opportunitiesUnearthing new sales opportunities through networking and turning them into long-term partnershipsAbility to act as an advisor on brand solutions in a strategic way and drive businessSKILLS & ATTRIBUTES FOR SUCCESSPreferably experience from Ad sales background in TV/ Digital who has worked in this market and has connects with key clients and agenciesHands-on experience with CRM software and MS ExcelExcellent interpersonal skillsStrong analytical and organizational skillsNumerical abilities and problem-solving attitudeAbreast of current and upcoming trends among brands and the industryPREFERRED EDUCATION & EXPERIENCEMBA with 4-6 years of experience in sales, business development, account management and client relationship management with an understanding of digital sales backgroundABOUT USDisney+ Hotstar is India's leading streaming platform that has changed the way Indians watch their entertainment - from their favorite TV shows and movies to sporting extravaganzas. With the widest range of content in India, Disney+ Hotstar offers more than 100,000 hours of TV Shows and Movies in 18 languages and coverage of major global sporting events. As a mission-driven organisation with a relentless focus on our users, we are dedicated to attracting and retaining world-class talent to drive our success.Disney Star prides in being an Equal Opportunity Employer. We hire, train, promote and compensate employees on the basis of individual competence and potential without regard for race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status or non-job-related disability, as well as all other classifications protected by applicable laws.WHY JOIN USNo Dress CodeUnlimited LeavesDiverse & Inclusive CultureFun Life BalanceLinks www.hotstar.com https://careers.hotstar.com/join-us https://www.linkedin.com/company/disney-hotstar/mycompany/ #Non-techAbout Disney+ Hotstar: Hotstar is one of the fastest growing video-on-demand services. Scratch that. We're Hotstar. The go-to destination for over 100mn active users who seek anything from award-winning English shows and movies to regional content to live sports. Our mission is to revolutionize internet entertainment through smart personalization, and by building a global video platform - talk about taking over the world wide web and the whole wide world. We believe there are only two ways to realize our goals - by daring or daring more. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Novi Digital Entertainment Pvt Ltd , which is part of a business we call Disney+ Hotstar .Salary: . Date posted: 03/28/2024 07:17 AM

BASIC QUALIFICATIONS• 10+ years of total work experience in an external facing role, such as managing commercial relationships with vendors or customers • 10+ years of total work experience in sales, acquisition, operations or management of real estate in the Industrial, Data Center or Commercial Real Estate industries• 6+ years of experience of transaction coordination including supplier/customer communication, cost analysis, negotiations and contracting, and supplier performance management• Knowledge and track record of executing both Colocation and Real Estate related Data Center transactions including leading commercial, technical and legal negotiations• 4+ years of experience in market development, including site and/or vendor evaluation and due diligence activities • High level of proficiency in MS WORD and MS EXCEL • Excellent English written and oral communication skillsDESCRIPTIONDo you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? Amazon Data Services India Private Limited (ADSIPL) is looking for a Business Development Manager in Data Center Supply Solutions team to drive our infrastructure strategy and investment activities supporting new market expansion in the India region. As a Technical Business Development Manager, you will have the exciting opportunity to help promote the growth and shape the future of our business. This role will serve as a key member of the Business Development Team, and will play a critical role in driving ownership of key deliverables across multiple stakeholder organizations, working hand in hand with demand planners, engineering, public policy, legal, finance/treasury, project management, and operations. He/she should have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions. A successful candidate will have the aptitude to strategically plan, make decisions, negotiate contracts, act tactically, write effectively, and display strong analytical and critical thinking skills. He/she must be a proven problem solver, and possess the ability to influence at the CxO level and negotiate multi-million dollar contracts. As this position involves direct contact with senior leaders, you must have a professional demeanor, strong business acumen, and be able to communicate ideas in a clear and articulate manner. This position will be based in Mumbai, but will require 15-25% business travel to support regional expansion activities, training, and team off-sites.Key job responsibilities• Serve as a key member of the Technical Business Development team in driving overall Infrastructure strategy for target regions for real estate• Understand the supplier base (both Colocation providers and Real Estate developers), develop a strong understanding of market dynamics and activity, and develop long-term strategic partnerships in support of our key markets • Set business development plans in-line with the larger organization strategic direction • Negotiate and close multi-million dollar contracts to support capacity expansion • Understand the technical requirements of our engineering teams and negotiate solutions that meet technical requirements as well as the business objectives • Ownership of business case creation and presentation to leadership (including commercial, technical and risk profile)• Prepare and give project reviews to the senior management team regarding progress and deal execution roadblocks • Ability to work in a high-pressure environment and pivot on the fly to changing requirements • Continue to build a culture of speed, flexibility and frugality with all business partners • Develop and implement new mechanisms to improve our customer experience • Business Travel: 15-25%About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS• Bachelor's Degree in Business Administration, Finance, or Engineering (or 10+ years' experience in lieu) • 6+ years of experience related to the negotiation of contracts either from a Colocation or Real Estate perspective• High level knowledge of data center infrastructure, including electrical, mechanical, structural, fiber optics, and other technical, operational and security requirements: Relevant certifications such as CDCDP via CNET a plus • Exceptional process management skills with capacity to manage a large number of competing priorities simultaneously and work to tight deadlines • Excellent analytical skills with ability to provide big picture insights from granular data• Exceptional interpersonal skills including written and verbal communication skills necessary to build effective working relationships and positively influence decision making• Ability to work independently and prioritize effectively in a complex, ambiguous and fast-paced environment • Written and oral communication skills in Hindi• Proficiency in the use of business applications such as SalesForce, Tableau, Google EarthSalary: . Date posted: 03/29/2024 10:06 PM

Manager, Solution Engineering Location:Office based or Hybrid : MumbaiPosition Summary:As a Senior Manager at Solution Engineering in India, you will lead a team of highly skilled professionals dedicated to accelerating new business and expanding revenue. With an unwavering focus on confidently positioning our distinct competitive advantage, you will drive innovative solutions to meet the evolving needs of our clients. You will be pivotal in setting regional strategies in collaboration with territory sales leaders, ensuring alignment with broader departmental goals and strategies. Additionally, you will oversee the teams day:to:day operations with a higher level of autonomy, ensuring that objectives are met and procedures are followed effectively.Your Day:to:Day::Collaborate closely with territory sales leaders to set regional strategies, ensuring alignment with broader departmental goals and strategies while focusing on accelerating new business and expanding revenue.:Drive the success of product GTM campaigns through strong and visible leadership, aligning all stakeholders around product marketing and sales strategies and confidently positioning our distinct competitive advantage.:Provide day:to:day oversight of team operations, including setting priorities, managing workloads, and overseeing projects. This role focuses on achieving technical closure and driving revenue growth.:Ensure team objectives are met, taking ultimate ownership of the teams performance in achieving technical closure and expanding revenue.:Implement and enforce policies and procedures within the team, making recommendations for improvement as needed to enhance technical closure capabilities and drive revenue growth.:Collaborate effectively with User Success and Product Development teams according to established procedures or senior leadership guidance, focusing on delivering innovative solutions that leverage our distinct competitive advantage.:Coach, provide feedback, and support team members, fostering their professional growth and development in driving technical closure and revenue growth.:Participate in recruitment activities to build and strengthen the team, ensuring the acquisition of talent that can confidently position our distinct competitive advantage and drive revenue growth.:Perform individual contributor work in Solution Engineering as needed, particularly in situations where your expertise can directly contribute to achieving technical closure and expanding revenue.What You Bring to The Team::Minimum 12 years of experience in one or more industries(Transportation/Energy/Water/Cities) of expertise and 5 years of minimum experience in effectively managing resources and pre:sales teams.:Strong domain knowledge of the brands and products supported by the team, specifically focusing on confidently positioning our distinct competitive advantage.:Strong ability to align the team around mission and goals through effective communication and situational management:Proficiency in applying the organizations performance management system, practices, and tools to improve organizational performance,:Ability to create a shared vision for the team and define team goals, tracking their Accomplishment:Communicates authoritatively and collaboratively with internal and external stakeholders, including storytelling and developing engaging slide deck presentations.:Highly adaptable and creative outside:the:box thinking to solve complex root:cause problems and user challenges within the context of current and future product readiness.What We Offer::A great Team and culture : please see ourRecruitment Video.:An exciting career as an integral part of a world:leading software company providing solutions for architecture, engineering, and construction.:Competitive Salary and benefits.:The op

BASIC QUALIFICATIONS - 9+ years of experience in Data Center Operations, IT Operations or similar roles - 6+ years of experience in managing managers. The ideal candidate must have team, organizational and planning skills, as well as stringent time management skills to balance workloads in a complex and dynamic environment. - 4+ years of experience with collecting and reporting key performance metrics and/or data modelling to continuously measure and improve operational status quo.DESCRIPTIONData Center Operations Manager for the world's biggest Cloud Infrastructure.Amazon Data Services India Private Limited ("ADSIPL") is growing rapidly, and we are looking for a Data Center Operations Manager to join our expanding Infrastructure Operations team.We are currently expanding our infrastructure management team and we are looking for a senior manager with experience in people leadership, a strong technical understanding of data center operations and infrastructure, and the drive and vision to take ADSIPL Data Center Operations into the future.The Data Center Operations Manager is a senior leadership role for our compute operations teams within an AWS region. They will have managerial responsibility for safety, security, availability, scaling, costs and efficiency for their department. They lead the team that is installing, maintaining, and de-commissioning network and server equipment in a safe, secure and cost-effective manner across the region. The Data Center Operations Manager must manage across each function but also have the ability to dive deep into any given function as needed.The successful candidate will be a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to problems. The candidate will have a strong understanding of network and compute architecture and have experience managing repair requests in a high volume environment, as well as managing response to high severity events. They will have a strong track record of developing talent, and managing performance of their team and organization. They will be creating, tracking and controlling budgets; strategically planning through use of metrics; sponsoring, reporting and delivering large projects while proposing technical solutions to complicated problems. This position requires a candidate with the proven ability to drive continuous improvement and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. Key job responsibilitiesAbout The Role:• Lead and supervise a team of Data Center Managers and Engineers across multiple data centers, installing, maintaining and decommissioning network and server hardware Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience. Strategic planning and forecasting; manage team and individual performance; delivering performance reviews, and address staffing needs Carry out supervisory responsibilities in accordance with the organization's policies and procedures Mentor, train and develop career progression for direct reports and members of the organization Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective Coordinate support of change management resources in partnership with electrical and mechanical operations teams Develop, improve, and share operational best practices across the region and with peers globally Ability to oversee and manage complex projects for delivery against tight timelines to exceed customer expectations. We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS- 5+ years of cumulative experience with information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, cabling best practices and IT service delivery principles and best practices- 4+ years of experience managing geographically dispersed teams - 3+ years of experience implementing LEAN/6 Sigma methodology (continuous improvement, 5 Whys, Root Cause analysis, etc.)- 3+ years of data driven experience to demonstrates initiative and proactively seeking solutions to problems - 3+ years of experience in excellent verbal and written communication- 3+ years of project management experience - 5+ years experience working with Linux or Unix systems administration or Network Operations - Proficiency in Microsoft Office - Word, PowerPoint, Excel, VisioSalary: . Date posted: 04/08/2024 10:32 AM

DESCRIPTIONAmazon is seeking to hire Manager, Account management who in our team to help build our key categories by managing our top and most strategic Selling Partner Accounts. You will join a high performing, learning-oriented, analytical team, who are motivated to work hard, have fun, and make historyThe role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our category teams and will be responsible for all aspects of the seller’s business with Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they’re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our sellers.Key job responsibilitiesResponsibilities Include: · Managing a team of senior account managers, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of sellers on creating a great customer experience. Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with stakeholders across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage stakeholders needs and monitor complexity through efficient resource allocation. Drive/monitor stakeholder’s satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account managers.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- 3+ years of sales or account management experience- 4+ years of sales experience- Experience managing teams- Experience analyzing data and best practices to assess performance driversPREFERRED QUALIFICATIONS- MBA from a tier 1 college