Client Relationship Manager Salary in Mumbai - PayScale

DESCRIPTIONJob summaryTitle – Senior Manager, Ad SalesAmazon is looking for a Senior Manager, Ad Sales to help grow its advertising business in India. You have the opportunity to define and execute the go-to-market strategy for Amazon's, fast-growing advertising business, by engaging with media agencies and brands. He/she will work closely with senior Amazon leadership teams as well as the global product organisation to offer the right advertising products to the right advertiser audiences, optimised for the Indian market.The ideal candidate will have a BD/Sales background with revenue responsibility. A proven track record of building partnerships and working in a complex, cross functional environment is a key requirement. He/she must also possess strong communications skills and the ability to build and convey compelling value propositions to internal and external stakeholders. He/she will have a keen sense of ownership, drive, and desire to win!The Amazon India Ads business functions as a strategic start-up with support and interest from business units across the company as well as Amazon’s top management. We are a motivated, collaborative and fun-loving team building a high growth business. We are entrepreneurial and have a bias for action and a broad mandate to experiment and innovate. This role offers an opportunity to make a significant impact on the future vision for Amazon.This position will be based at the Amazon office either at Delhi/Mumbai/Bangalore, with travel as required.ResponsibilitiesServe as a key member of the ad sales team, helping to drive overall Amazon Advertising strategy and business growth.Establish and build strong, profitable, long-term relationships with brandsBuild scale into the business development function by collaborating with internal stakeholders (product, program and marketing teams) to develop joint business plans and upsell opportunities.Prepare and present business reviews to the senior management team regarding progress and roadblocks to increasing adoption customers.Key job responsibilitiesThis role will require managing a select set of large accounts in an individual capacity and leading of team of Ad Sales Executives in driving advertising revenue from large brands. The role requires engagement with senior leaders at brands, understanding their goals and strategy, and formulating a plan on how Amazon Ads can help them achieve their aims.About the teamThis role is in the Amazon Ads Field Sales org, serving large advertisers and top brands. We are a small and close-knit team of high performers who have each other's back and have delivered on goals even in the toughest of conditions. We promise you a great on-boarding experience, support as you ramp-up and monthly get-togethers where you will have a lot of fun. Come, join us to discover more!Basic qualificationsMBA from a premier B-School15+ years of experience in sales, business development or partner management.Demonstrated experience in winning and retaining clients and establishing relationships with partners.Excellent written and verbal communication skills.Ability to think strategically and execute methodically. Adept at making data-driven decisions.Comfortable in a fast-paced, multi-tasked, high-energy environmentShould be able to contribute both as an individual contributor and as leader of people.Preferred qualificationsExperience in advertisingExperience in B2B sales/ business development/digital ad sales/media salesKey job responsibilitiesJob summaryTitle – Senior Manager, Ad SalesAmazon is looking for a Senior Manager, Ad Sales to help grow its advertising business in India. You have the opportunity to define and execute the go-to-market strategy for Amazon's, fast-growing advertising business, by engaging with media agencies and brands. He/she will work closely with senior Amazon leadership teams as well as the global product organisation to offer the right advertising products to the right advertiser audiences, optimised for the Indian market.The ideal candidate will have a BD/Sales background with revenue responsibility. A proven track record of building partnerships and working in a complex, cross functional environment is a key requirement. He/she must also possess strong communications skills and the ability to build and convey compelling value propositions to internal and external stakeholders. He/she will have a keen sense of ownership, drive, and desire to win!The Amazon India Ads business functions as a strategic start-up with support and interest from business units across the company as well as Amazon’s top management. We are a motivated, collaborative and fun-loving team building a high growth business. We are entrepreneurial and have a bias for action and a broad mandate to experiment and innovate. This role offers an opportunity to make a significant impact on the future vision for Amazon.This position will be based at the Amazon office either at Delhi/Mumbai/Bangalore, with travel as required.ResponsibilitiesServe as a key member of the ad sales team, helping to drive overall Amazon Advertising strategy and business growth.Establish and build strong, profitable, long-term relationships with brandsBuild scale into the business development function by collaborating with internal stakeholders (product, program and marketing teams) to develop joint business plans and upsell opportunities.Prepare and present business reviews to the senior management team regarding progress and roadblocks to increasing adoption customers.Key job responsibilitiesThis role will require managing a select set of large accounts in an individual capacity and leading of team of 2-3 Ad Sales Executives in driving advertising revenue from large brands in the Fashion category. We support brands in achieving their e-commerce goals on Amazon as well as their marketing and branding goals both on and off Amazon properties. The role requires engagement with senior leaders at brands, understanding their goals and strategy, and formulating a plan on how Amazon Ads can help them achieve their aims.About the teamThis role is in the Amazon Ads Field Sales org, serving large advertisers in the Softlines space. We are a small and close-knit team of high performers who have each other's back and have delivered on goals even in the toughest of conditions. We promise you a great on-boarding experience, support as you ramp-up and monthly get-togethers where you will have a lot of fun. Come, join us to discover more!Basic qualificationsMBA from a premier B-School8+ years of experience in sales, business development or partner management.Demonstrated experience in winning and retaining clients and establishing relationships with partners.Excellent written and verbal communication skills.Ability to think strategically and execute methodically. Adept at making data-driven decisions.Comfortable in a fast-paced, multi-tasked, high-energy environmentShould be able to contribute both as an individual contributor and as leader of people.Preferred qualificationsExperience in advertisingExperience in B2B sales/ business developmentWe are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- 12+ years of B2B sales experience- Experience managing teams- Experience hiring and retaining sales talent- Experience building new customer relationshipsPREFERRED QUALIFICATIONS- Experience reaching and exceeding sales revenue goals- Experience of high level negotiation and successful internal and external relationship management

We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry.Under broad direction from local sales management, responsible for selling software and software related services to customers. This Outside Sales, Account Manager (AM) will sell directly to customers. This individual is responsible for securing revenue targets against an assigned quota, ensures profitability of the relationship, and improves market share/penetration by directing the total array of the companys technical, commercial, and operational capabilities to the assigned clients domestic needs. Builds relationships with customer's staff, management, and executives across all aspects of the Oilfield Life Cycle. Develops territory and account plans that are focused on expanding our business. Provides accurate forecasting of business including a Commit, Upside and Pipeline of deals and opportunities. Requires completion of an undergraduate degree and a minimum of one year of sales experience. Individuals will be accountable for revenue scope of (typically) 2:5M.Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.LocationGuru Hargovindji Marg,Mumbai,,400093, IndiaJob DetailsRequisition Number: Experience Level:Experienced HireJob Family:Sales and MarketingProduct Service Line:Landmark Software and ServicesFull Time / Part Time:Full TimeAdditional Locations for this position:Compensation InformationCompensation is competitive and commensurate with experience.

We are looking for a " Product Manager"for one of our esteemed Clients for Mumbai,India Location.RESPONSIBILITIES:Managing the entire product line life cycle from strategic planning to tactical activities.Specifying requirements for current and future products by conducting market assessment supported by on:going visits to customers and non:customers.Developing and implementing a company:wide go:to:market plan, working with all departments to execute.Analyzing potential partner relationships for the product.Define and drive fraud and Identity solution suite,support growing needs of financial services industry.You will build products from existing ideas, and help to develop new ideas based on your industry experience and your contact with customers and prospects.You must possess a unique blend of business and technical savvy; a big:picture vision, and the drive to make that vision a reality.You must enjoy spending time in the market to understand their problems, and find innovative solutions for the broader market.You will work with technology and operations counterpart to define product requirements.You will define the go:to:market strategy, product positioning, key benefits, and target customer segments.You will also serve as the internal and external evangelist for your product offering, working with the sales and key customers.REQUIREMENT:Understanding of fraud prevention domain especially in banking domain and lending business.Understanding of fraud detection and its evolution within the digital ecosystem.Working knowledge of at least one of the fraud prevention tools available in the market (Hunter, SAS EFM, Falcon...etc).Demonstrated expertise in launching new products and solutions in a fast paced environment.

Job summary:Join JPMorgan Chase's APAC Solution Center, a first-line client service team providing top-tier service to our Treasury Services corporate and financial institution clients. We're seeking an experienced professional with a minimum of 6 years in the Client Service Manager portfolio to join our Payments team.As a Client Service Associate in the Payments team at JPMorgan Chase, you will be responsible for various customer service and relationship management activities, as well as operational controls for an assigned portfolio of clients.Job responsibilities: Provide prompt and value-added inquiry services and solutions for J.P. Morgan Treasury Services clients Handle day-to-day client inquiries and requests relating to their accounts and transactions Take ownership in pending cases by following up closely and providing proactive updates to clients Ensure risk/compliance guidelines are followed at all times while meeting client needs; Identify and escalate issues in a timely manner Perform maintenance requests e.g., signature updates, call-back list updates, SA updates, etc. Coordinate/Follow-up with internal partners Gather and compile information e.g., interest setup/rates, account list, pulling of account statements, payment cut-off time, etc.Required qualifications, capabilities, and skills: Client Satisfaction Resolve phone and written inquiries from clients and internal partners Log, track all incoming work into call tracking system within 24 hours Ensure first call resolution Provide client updates on unresolved cases Provide a high standard of client service. Ensuring that all client inquiries are resolved to their satisfaction through intensive partnership with other departments locally and globally. Client IntimacyAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/03/2024 10:24 PM

DESCRIPTIONAmazon Ads operates at the intersection of Advertising and e-Commerce and offers advertisers a rich array of innovative advertising solutions both on and off Amazon. These solutions help businesses build brand awareness, increase product sales, and more. As a recognized and experienced expert in this fast-growing business, you will take responsibility for a portfolio of leading FMCG companies as a digital & Ecom marketing consultant. You will advise your customers from the initial contact to the long-term development of a partnership. In doing so, you will act on the same level as senior decisionmakers on the customer side and define holistic marketing strategies, leveraging all of Amazon’s innovative advertising solutions. Our goal is to establish and expand long-term business relations, and drive sustainable success for our advertiser customers. To achieve that, you will completely own the advertising revenue of your portfolio and lead the engagement with your customers, supported by a cross-functional team of account managers, program managers and designers. By managing your sales pipeline independently, gaining a deep understanding of the needs of your brands and the ecosystem, and developing convincing solutions you will ensure the achievement of your short and long-term objectives. If you are excited to work in the fast-paced and rapidly evolving digital & e-commerce marketing space, have a consultative selling style and yield from the FMCG/marketing/media/consulting world, please applyKey job responsibilities• Serve as a key member of the Amazon Ads business development team, helping to drive overall Amazon Ads sales strategy and business growth. • Establish and build strong, profitable, long-term relationships with key advertisers at all levels.• Analyze data, trends, performance and leverage your understanding of marketing and Amazon's ad solutions to create and sell holistic marketing strategies for brands by working with senior decision-makers on the customer side.• Act as the advertisers’ advocate to evangelize for their success working with Amazon India Ads partner teams across product, account management, program management, and global technology teams to drive advertiser success with Amazon Ads.• Build scale into the business development function by collaborating with multiple external and internal stakeholders to develop joint annual media plans and unlock new opportunities and use cases with key clients.• Prepare and give business reviews to the Amazon Ads senior management team regarding progress and roadblocks.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- 3+ years of B2B sales experience- Experience building customer relationships- 2+ years of selling cost-per-click advertising (search engine marketing) experiencePREFERRED QUALIFICATIONS- Experience building, executing and scaling cross-functional programs or advertising campaigns from concept to completion- Experience using data and metrics to measure impact and determine improvements

-Develop and implement effective sales strategies.-Appoint Market oriented channel partners.-Lead sales team members to achieve sales targets.-Establish productive and professional relationships with key personnel in assigned customer accounts.-Negotiate and close agreements with large customers.-Monitor and analyses performance metrics and suggest improvements.-Prepare monthly, quarterly and annual sales forecasts.-Perform research and identify new potential customers and new market opportunities.-Provide timely and effective solutions aligned with client's needs.-Liaise with Marketing and Product Development departments to ensure brand consistency.-Stay up-to-date with new product launches and ensure sales team members are on board-Proven knowledge and application of a wide range of sales techniques and concepts to increase sales within the region-Strong understanding of target markets and consumer behaviour-Excellent oral and written communication skills-Ability to respond positively to pressure and take a flexible approach to change-Organised and methodical, with the ability to manage workload and priorities autonomously-Proactive with the ability and confidence to use initiative-Well presented with a professional manner to act as a brand ambassador-Proven business awareness with commercial acumen

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. Job Summary As a Merchant issue management manager you will be leading and supporting critical strategic initiatives, business performance initiatives and operating cadence management. Business performance initiatives may include assessing and implementing more efficient ways to operate, coordinating with internal stakeholders on end-to-end performance of the various Client Service, Merchant service improvement opportunities. The team's mission is to support the resolution of issues as well as conduct strategic analysis that results in sustainable improvements to our products and technology operations. Projects will include heavy interaction and collaboration with senior manager and an Executive Leadership across the JP Morgan Payments space. Job Responsibility Lead a team of Issues Management Analysts who specialize in conducting complex research, performing advanced data analysis and generating reports using complex SQL queries. Overseeing the day-to-day operations of the team, ensuring all Issues Management cases are handled promptly and effectively. Providing guidance and support to team members to enhance their skills and knowledge in handling Issues Management cases. Monitoring individual and team performance metrics, providing feedback and implementing strategies to improve productivity and quality of service. Ensuring accurate and timely resolution of issues. Handel escalation issues promptly and effectively maintain Client's satisfaction. Generate and review team's performance reports to identify improvement opportunities. Collaborate and work closely with other internal departments to address Client's issues. Identifying opportunities for process improvement and implementing solutions to enhance the efficiency and effectiveness of the team. Required qualifications, capabilities and skills Demonstrated strong technical skills and business acumen related to data management and payments processing. Previous experience in banking operations, technology and team management. Ability to lead and motivate team effectively. Strong communication skills for interactions with team members, internal departments, senior management and clients. Familiarity with banking payment systems and experience in incident management, production support and problem management processes. Ability to adapt to changing priorities, work under pressure and meet deadlines in a fast-paced banking environment. Ability to challenge colleagues and demonstrate a visionary mind-set always seeking ways to enhance processes that improve the client experience. Preferred qualifications, capabilities and skills Bachelor's degree or 7+ years equivalent relevant work experience Demonstrated strong SQL query experience writing and modifying complex queries. Minimum of 3+ year experience with help desk ticketing systems Ability to influence and lead technical conversations with other resolver groups as directed. About usJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/12/2024 10:27 PM

Job summary:J.P. Morgan Chase Bank, NA (JPMCB) is rapidly expanding its revenue business in India. As an Analyst in the Client Service Account Manager (CSAM) group, you will be required to manage and support Client Servicing for Treasury Services.Job responsibilities: Actively manage a number of identified prime clients including Large Corporate and multinational corporations and support their banking needs Act as a single point of Contact for clients for all escalations and ensure adequate coverage by service teams Guide and handhold account maintenance activities for portfolio as well as un allocated clients Support various transformation initiatives like outreach programs to enrich client experience Track and understand impact of the regulatory changes for key prime clients and proactively work with them to comply with the same Manage KPIs , metrics and country business objectivesRequired qualifications, capabilities, and skills: Understanding of Global Cash Management products Graduate degree holder with minimum 5 years of banking experience with minimum of 2 years in customer service role Understanding of various aspects in clearing such as RTGS, NEFT, NACH, SWIFT, CHIPS, FED other Currency Clearing Good inter-personal and relationship management skills Ability to work independently and achieve desired resultsAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/16/2024 10:29 PM

Key Account Management: Develop and maintain strong relationships with key clients within the BFSI sector. Serve as the main point of contact for all client inquiries, issues, and escalations.Sales Strategy: Develop and implement strategic sales plans to achieve sales targets and expand market share within the BFSI sector. Identify new business opportunities and areas for growth.Product Knowledge: Demonstrate a deep understanding of the company's products and services, as well as competitor offerings. Educate clients on product features, benefits, and value propositions.Client Engagement: Conduct regular meetings and presentations with clients to understand their needs, address concerns, and propose solutions that align with their business objectives.Cross-functional Collaboration: Collaborate closely with internal teams, including marketing, product development, and customer support, to ensure a seamless client experience and successful implementation of solutions.Market Analysis: Stay informed about industry trends, market developments, and competitor activities within the BFSI sector. Use market insights to inform sales strategies and identify areas for innovation.Pipeline Management: Maintain accurate and up-to-date records of sales activities, client interactions, and pipeline opportunities using CRM software. Generate regular reports on sales performance and forecasts.Negotiation and Contract Management: Negotiate pricing, terms, and contracts with clients to ensure mutually beneficial agreements. Ensure all contracts are accurately documented and executed in a timely manner.Minimum of 8+ years of experience in sales, with a focus on selling services to the BFSI sectorProven track record of meeting and exceeding sales targets within the BFSI sector.Excellent communication, negotiation, and interpersonal skills, with the ability to interact effectively with clients, partners, and internal stakeholders.

Job responsibilitiesDirects the daily activities related to staffing and specialist preparedness. Accountable for implementation of strategic initiatives relative to product strategy as well as staffing and specialist support. Work in partnership with technical counterparts to ensure that appropriate tools and strategies are effectively implemented within the operation.Anticipate evolving client needs and develop strategies to meet those needsDirectly responsible for the team performance, ensuring staff is appropriately trained and supported. Ensure that the team has the tools necessary to maximize the timely and complete resolution of client interactions while meeting client satisfaction standards.Evaluate and execute appropriate staffing plans in order to achieve site and product SLA goals. Directly shapes client service strategies and execution including the communication and administration of strategic initiatives. Works on cross-regional and cross-functional teams and initiatives.Ability to recognize and avert risks to the bank on payment and client data protection related matters and responsible for managing applicable operational risk. Ensures that annual goals are delivered within budget and implements plans to support long-term business objectives. Works with other functional areas to ensure seamless delivery to customers. May coordinate cross functional or operational resources.Manage the daily processes regarding the investigation of customer inquiries. This would include overseeing the prioritizing and distribution of work performed by the team.Required qualifications, capabilities, and skillsDevelop a high-performing team. Identify staff development needs while providing timely feedback. Review the development and performance management plans for all team members.Maintain, update, analyze and report on production statistics. Review trends and provide recommendations to improve client satisfaction, efficiency, and control.Review and make recommendations to sales and product managers on opportunities to improve products and/or delivery of service.Ensure risk and escalation procedures are adhered to at all times.Perform regular reviews of policies and procedures assuring new processes or process changes are documented and that all processes are tested regularly according to risk management guidelines.Responsible for leading and managing multiple projects.Works directly with senior managers globally to identify technology, resource and/or process needs. JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/Disability/VeteranAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.Salary: . Date posted: 04/22/2024 10:23 PM