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Night Management Salary in Mumbai - PayScale

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Community & Lifestyle Concierge
Four Seasons Hotels and Resorts, Mumbai, Any
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:In the heart of Worli - the business hub of India's largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brand's first hotel in India, Four Seasons Hotel Mumbai echoes 'Powerhouse Luxury' in the city that never sleeps.Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Responsibilities Operating from the Residential Lobby, the Residential Concierge responds to a wide variety of homeowner requests by accurately assessing the resident's needs and inquiries; offering personal recommendations and personalized touches to achieve maximum resident satisfaction while complying with all Four Seasons' policies . Tasks Handles all resident interactions with the highest level of hospitality and professionalism - accommodating special requests whenever possible; resolves resident complaints; assists residents in all inquiries in connection with residence/hotel/resort services, hours of operations, key residence/hotel personnel, in-house events, directions, etc. Responds to all resident requests in an accurate and timely manner making recommendations based on local know ledge and residence practices .Processes packages, faxes, messages, and mail that may be either outgoing or incoming in an accurate and timely manner; stores and retrieves resident packages, groceries, luggage, dry cleaning and flowers. Assists retrieval of resident's vehicles by coord inating with valet if requested .Manages and provides access to the building(s) and units with all vendor/contractor/homeowners' service providers and visitors, after previous authorization received, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor/contractors and homeowners' service providers. Controls entry doors and elevator/lift access .Displays warmth, care and genuine enthusiasm when dealing with residents; lives the Golden Rule.Maintains security and restricts access to non-authorized individuals .Ensures that collateral and information for vendors, restaurants, museums, attractions, maps, and other local attractions are updated and current. Is knowledgeable about what activities are available in the local vicinity (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close relationships with vendors in these areas in order to provide information, transportation, ticketing, and reservations for residents .Has a thorough understanding of and actively uses available resources, including databases and personal contacts; Provides individual assistance and accurate information in an effective and timely manner; offers a special touch when an opportunity is presented.Updates homeowner profiles with any relevant informati on.Utilizes a variety of software programs to accurately input special arrangements ( i.e. Engineering and Housekeeping requests) the resident has ma de and ensures accurate billing.Coordinates the booking of the elevators/lifts for move-in or m ove-out .Complies with all Four Seasons' guid elines, policies and procedures.Works harmoniously and professionally with co-workers and supervisors. Additional Responsibilities In collaboration with management, cohesively steers the short and long term strategy in the implementation of the Cultural and Lifestyle program.Produce, develop and execute multiple series of events in partnership with leading cultural institutions as well as leaders in the field of luxury, tourism, hospitality and prestigious local academic institutions.Run turn-key and quarterly white-glove events and all daily operations. Oversee the events' development processes, from initial proposal phase to onsite (and off-site) implementation .Be creative while 100% fitting the Four Seasons culture, priority, and strategyDevelop programming of events: Select the speakers, talents and organizations; contact them, send invites, confirm etc. Create and update event programs and technical run /timeline of each event. Follow-up post events.• Continuously create collaborations and strategic partnerships .Be the liaison between the institutions, talents and the tower management. Transmit relevant trends and news in the world of arts & culture and local culture through internal communications.Act as a local Ambassador. Promote the Four Seasons lifestyle and residences in the long run through invaluable real-life connections using unique portfolio of partners and contacts .Assists Guest Service Agents with responsibilities and duties in their absence or due to heavy volume periods .Works closely with hotel/resort night shift to ensure the general security of the building .Ensures that the Residential Lobby is in optimal condition of cleanliness and tidiness at all times .Perform other tasks or projects as assigned by the Residence Services Manager or Director of Residences .Assists residents in common areas during events/meetings with F&B orders and other requirements. Skills And Competencies Fluent in English, reading and writingComputer proficiency - (Excel, MS Word etc ...)Possesses finesse and personal flair; knowledge in a relevant foreign language is preferredPossesses aptitude and upward mobility Education Bachelors in Hospitality /Graduate from a reputed university E xperience Significant experience working with high profile institutions, non-profit organizations as well as luxury brands and hospitality businesses .Salary: . Date posted: 03/24/2024 09:41 AM
Team Leader - Spoke, Airhaul
Amazon, Mumbai, Any
BASIC QUALIFICATIONS- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience- Bachelor's degree- Experience with Microsoft Office products and applicationsDESCRIPTION You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies - including attendance tracking - are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates' performance - including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for FC Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. We're seeking a Team lead for our FC operations. In this role, you will be responsible for: - Managing, on a daily basis, end to end operations for either one large site. Executing inbound and outbound operations, coordinate physical and virtual workflows, or flow of orders and materials to ensure products are shipped on time to meet customer delivery promise - Driving performance management of your team members. Preparing and implementing training and development plans for associates. - Continuously improve the delivery process and attain a sustained level of delivery performance improvement. - Conducting 4M and 5S audits for the delivery station on a daily basis. - Stand-in for Area Manager. - Ability to manage day and night shifts. - Consolidate information from different sources to determine daily load plan requirements for the facility, then adjusting and executing accordingly. - Monitor system generated routing solutions and provide viable routing solutions and make decisions on deliveries outside of the normal routing matrix. - Lead the order batching strategy to ensure efficiency while protecting customer experience - Allocate labor from various sources, lead meetings, direct and assign job duties for FC Associates - Perform in depth problem solving in all areas to ensure successful and continuous operations - Train, audit, and support FC Associates to perform Amazon standard operating procedures and utilizing equipment and software - Ensure FC associates have proper tools to perform the job and coordinate repair or replacement when needed - Communicate with internal and external suppliers using all communication channels available - Report and escalate systemic issues to management as necessary and in a timely manner - Participate in initiatives to ensure Safety and Operational Excellence. Identify, address and resolve safety hazards within the Fulfillment Center - Fully understand processes and daily goals, and make recommendations to improve performance - Perform administrative duties, and additional functions, as needed and determined by management - Support and work in all areas of the Fulfillment Center as required and as determined by site management - Support other spokes/ fulfillment centers as required and as determined by city leadership At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS- Speak, write, and read fluently in EnglishSalary: . Date posted: 03/29/2024 09:24 AM
Business UAT Analyst
JPMorgan Chase, Mumbai, Any
We are responsible for validating all customer facing assets like microsites, emails, mobile apps etc. for content and functionality with a very strong emphasis on end user experience from a customer perspective. We take a lot of pride in delivering quality customer experience through all the marketing assets we touch and which get deployed in the market.As a Business UAT Analyst at JP Morgan Chase within the Consumer & Community Banking, you will be responsible for developing and maintaining test scenarios, test plan, test cases used for UAT within Card Marketing and Execution team. You will primarily be supporting marketing campaigns. Your responsibilities will also involve performing other testing related duties as required. In this role, you will have the primary responsibility for the development of UAT testing strategies including creating testing plans and scenarios, preparing test cases, conducting UAT testing and reviewing results for final UAT business sign-off. You will need to demonstrate independent judgement to perform analysis of business requirements and system specifications, prioritize testing activities for configuration changes, execute test plans and scripts to facilitate complex testing activities, and provide specific technical guidance on defects to business stakeholders, BAs and IT. This role provides an opportunity to thrive in a fast-paced and high-visibility work environment.Job responsibilities Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation Review requirements, specifications, user documentation, help files, and other project documentation - job aids/procedures to assure quality of the test suites to be developed Work with appropriate business and technology leads to determine the acceptable range for test results and performance Ensure proper version control and configuration management of all test objects developed and test environments used Create & maintain the job aids & procedures associated with the testing standards and used by CME-UAT Support during production deployment of applications and perform "validation testing" during the off-hours/weekend release windowsRequired qualifications, capabilities, and skills 2+ years of experience in manual testing - SIT/UAT or Quality Assurance experience Proven ability to manage and prioritize multiple, diverse projects simultaneously Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps Have the ability to work flexible hours, including night-of deployments and occasionally weekends if required Be proficient with MS Word, Excel, PowerPoint, Visio Possess excellent problem solving, interpersonal communication, project and time management skills Be extremely detail-oriented in regard to verbal and written documentation and communicationPreferred qualifications, capabilities, and skills Knowledge & Experience on JIRA tool Experience in execution of automated test suites Hands - on experience in both waterfall and Agile SDLC models Exposure to BDD Cucumber frameworkAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.Salary: . Date posted: 03/18/2024 10:17 PM
Operations Manager
Amazon, Mumbai, MH, IN
DESCRIPTIONAmazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. Amazon has established separate websites in Canada, the United Kingdom, Germany, France, Italy, Japan, and China. Today, as a market leader in online retail, Amazon product lines include Amazon.com, A9.com, IMDb, Kindle, Amazon Web Services, Alexa.com, Audible.com, A2Z Development, Alexa Internet and Endless.com. Amazon has great opportunities for experienced leaders wishing to pursue a career in Operations Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams. Role and Responsibilities: We are looking for experienced candidates who can start providing leadership Transportation team. Typical responsibilities will include: · Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement · Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications · Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. · Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. · Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc., Additional responsibilities may include: · Developing standard operating procedures. · Direct accountability for setting and meeting operational goals, strategic planning and forecasting · leading a team of business analysts, program managers or area managers. · Leading process improvements Demonstrated Abilities: We are looking for smart and analytical people, who are passionate about operations, to join the Operations team at Amazon India. This role is for those candidates who thrive on driving change, building an organization and leading through others, by giving them a direct management assignment in our Operations Services and Technology Centers. Ideal candidates for this program are expected to leverage their strong analytical skills, communication, and think big. We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experience
Client Service Manager - Associate
JPMorgan Chase, Mumbai, Any
Job responsibilities Work as bridge between Client & front-office teams on one side and Operations & other internal teams on the other hand, thereby enhancing overall client experience. Attend client meetings along with Sales & Implementation to understand client requirements and accordingly provide inputs in crafting solutions. Handhold marquee clients/sensitive deals starting from pre-onboarding stage and going up to post go-live monitoring. Work with multiple Operations teams to ensure set-up accuracy and also with Tech & others to ensure client pre go-live readiness. Support client pre go-live testing through end to end transaction monitoring to ensure smooth transaction flow across systems. Post deal go-live, review key performance indicators to fix routine issues and ensure straight through processing. Analyze weekly/monthly metrices to ensure client is trending green on key parameters. Regular Management updates on day-to-day work.Required qualification, skills and capabilities: At-least 10 years on experience in Banking industry, preferably Treasury line of business for Corporate clients. Sound knowledge of international payments (Swift, CHIPS, Fedwire), domestic payments (ACH, GIRO, NEFT, CNAPS, BACS, SEPA, etc.) and Liquidity (sweep, inter-company loan, notional pool). Familiar with Sanction screening, fraud review, billing, regulatory reporting, nostro funding, FX and ecommerce & third-party payment provided (TP3) client payment flows. Flexible to provide support during odd hours and work in night shift, whenever required. Sound knowledge of MS Office (word, excel, PowerPoint). Understanding of AI tools (e.g. Xceptor, Alteryx, Python, etc.) would be an advantage. Academically, minimum bachelor's degree in commerce or related discipline from a reputed university. Good command over English language, as this role involves communicating with Client, Front Office teams, Operations and other internal stakeholders. Good presentation skills as this role involves attending meetings with Client, Front Office teams and other internal stakeholders. Analytical mindset as this role requires churning numbers and present meaningful outcome & trends to Mgmt & stakeholders. Candidate should have decent negotiation & influencing skills as this role requires ensuring completion of work by other teams. Should be a go-getter as this is an individual contributor role and candidate is supposed to lead the deal & related discussion and other ad-hoc projects.Shift timings - APAC hours (8 AM to 5 PM IST)About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/08/2024 10:24 PM
CS&I Client Service Manager - ASSOCIATE
JPMorgan Chase, Mumbai, Any
Job responsibilities: Work as bridge between Client & front-office teams on one side and Operations & other internal teams on the other hand, thereby enhancing overall client experience. Attend client meetings along with Sales & Implementation to understand client requirements and accordingly provide inputs in crafting solutions. Handhold marquee clients/sensitive deals starting from pre-onboarding stage and going up to post go-live monitoring. Work with multiple Operations teams to ensure set-up accuracy and also with Tech & others to ensure client pre go-live readiness. Support client pre go-live testing through end to end transaction monitoring to ensure smooth transaction flow across systems. Post deal go-live, review key performance indicators to fix routine issues and ensure straight through processing. Analyze weekly/monthly metrices to ensure client is trending green on key parameters. Regular Management updates on day-to-day work.Required qualification, skills and capabilities: At-least 10 years on experience in Banking industry, preferably Treasury line of business for Corporate clients. Sound knowledge of international payments (Swift, CHIPS, Fedwire), domestic payments (ACH, GIRO, NEFT, CNAPS, BACS, SEPA, etc.) and Liquidity (sweep, inter-company loan, notional pool). Familiar with Sanction screening, fraud review, billing, regulatory reporting, nostro funding, FX and ecommerce & third-party payment provided (TP3) client payment flows. Flexible to provide support during odd hours and work in night shift, whenever required. Sound knowledge of MS Office (word, excel, PowerPoint). Understanding of AI tools (e.g. Xceptor, Alteryx, Python, etc.) would be an advantage. Academically, minimum bachelor's degree in commerce or related discipline from a reputed university. Good command over English language, as this role involves communicating with Client, Front Office teams, Operations and other internal stakeholders. Good presentation skills as this role involves attending meetings with Client, Front Office teams and other internal stakeholders. Analytical mindset as this role requires churning numbers and present meaningful outcome & trends to Mgmt & stakeholders. Candidate should have decent negotiation & influencing skills as this role requires ensuring completion of work by other teams. Should be a go-getter as this is an individual contributor role and candidate is supposed to lead the deal & related discussion and other ad-hoc projects.Shift timings - APAC hours (8 AM to 5 PM IST) or EMEA hours (1:30 to 10:30 PM IST)About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Salary: . Date posted: 04/08/2024 10:24 PM
Team Leader - Spoke, Team Leader, Amazon Fresh
Amazon, Mumbai, MH, IN
DESCRIPTION You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for FC Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. We're seeking a Team lead for our FC operations. In this role, you will be responsible for: - Managing, on a daily basis, end to end operations for either one large site. Executing inbound and outbound operations, coordinate physical and virtual workflows, or flow of orders and materials to ensure products are shipped on time to meet customer delivery promise - Driving performance management of your team members. Preparing and implementing training and development plans for associates. - Continuously improve the delivery process and attain a sustained level of delivery performance improvement. - Conducting 4M and 5S audits for the delivery station on a daily basis. - Stand-in for Area Manager. - Ability to manage day and night shifts. - Consolidate information from different sources to determine daily load plan requirements for the facility, then adjusting and executing accordingly. - Monitor system generated routing solutions and provide viable routing solutions and make decisions on deliveries outside of the normal routing matrix. - Lead the order batching strategy to ensure efficiency while protecting customer experience - Allocate labor from various sources, lead meetings, direct and assign job duties for FC Associates - Perform in depth problem solving in all areas to ensure successful and continuous operations - Train, audit, and support FC Associates to perform Amazon standard operating procedures and utilizing equipment and software - Ensure FC associates have proper tools to perform the job and coordinate repair or replacement when needed - Communicate with internal and external suppliers using all communication channels available - Report and escalate systemic issues to management as necessary and in a timely manner - Participate in initiatives to ensure Safety and Operational Excellence. Identify, address and resolve safety hazards within the Fulfillment Center - Fully understand processes and daily goals, and make recommendations to improve performance - Perform administrative duties, and additional functions, as needed and determined by management - Support and work in all areas of the Fulfillment Center as required and as determined by site management - Support other spokes/ fulfillment centers as required and as determined by city leadership At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDBASIC QUALIFICATIONS- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience- Bachelor's degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications- Experience with ExcelPREFERRED QUALIFICATIONS- 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience