Art Director Salary in Mumbai - PayScale

Job Number 24051380Job Category Human ResourcesLocation JW Marriott Mumbai Juhu, Juhu Tara Road, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area. OR • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESAssisting in Managing Recruitment and Hiring Process • Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. • Assists in establishing and maintains contact with external recruitment sources. • Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. • Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. • Assists in monitoring candidate identification and selection process. • Performs quality control on candidate identification/selection.Assisting in Administering and Educating Employee Benefits • Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. • Assists with unemployment claim activity reports. • Attends unemployment hearings and ensures property is properly represented, as needed.Assisting in Managing Employee Development • Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Ensures employees are cross-trained to support successful daily operations. • Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. • Ensures attendance by all new hires and participation of the leadership team in training programs • Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.Assisting in Maintaining Employee Relations • Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings). • Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. • Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner • Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. • Partners with Loss Prevention to conduct employee accident investigations, as necessary. • Communicates performance expectations in accordance with job descriptions for each position.Assisting in Managing Legal and Compliance Practices • Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. • Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. • Assists with ensuring medical records are maintained in a separate, secure and confidential medical file. • Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). • Communicates property rules and regulations via the employee handbook. • Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. • Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. • Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/23/2024 03:57 PM

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:In the heart of Worli - the business hub of India's largest city and close to the entertainment and commercial district of Lower Parel, Four Seasons Hotel Mumbai is a chic urban oasis with an intimate, boutique atmosphere. The brand's first hotel in India, Four Seasons Hotel Mumbai echoes 'Powerhouse Luxury' in the city that never sleeps.Known for unparalleled food & beverage options such as those at AER Mumbai, an award-winning rooftop bar, as well as San:Qi, a city-favourite pan-Asian restaurant with wine bar, private dining rooms, four open-style kitchens overseen by master craftsmen and an extensive menu offering Indian, Chinese, Thai and Japanese delicacies. Responsibilities Operating from the Residential Lobby, the Residential Concierge responds to a wide variety of homeowner requests by accurately assessing the resident's needs and inquiries; offering personal recommendations and personalized touches to achieve maximum resident satisfaction while complying with all Four Seasons' policies . Tasks Handles all resident interactions with the highest level of hospitality and professionalism - accommodating special requests whenever possible; resolves resident complaints; assists residents in all inquiries in connection with residence/hotel/resort services, hours of operations, key residence/hotel personnel, in-house events, directions, etc. Responds to all resident requests in an accurate and timely manner making recommendations based on local know ledge and residence practices .Processes packages, faxes, messages, and mail that may be either outgoing or incoming in an accurate and timely manner; stores and retrieves resident packages, groceries, luggage, dry cleaning and flowers. Assists retrieval of resident's vehicles by coord inating with valet if requested .Manages and provides access to the building(s) and units with all vendor/contractor/homeowners' service providers and visitors, after previous authorization received, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor/contractors and homeowners' service providers. Controls entry doors and elevator/lift access .Displays warmth, care and genuine enthusiasm when dealing with residents; lives the Golden Rule.Maintains security and restricts access to non-authorized individuals .Ensures that collateral and information for vendors, restaurants, museums, attractions, maps, and other local attractions are updated and current. Is knowledgeable about what activities are available in the local vicinity (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close relationships with vendors in these areas in order to provide information, transportation, ticketing, and reservations for residents .Has a thorough understanding of and actively uses available resources, including databases and personal contacts; Provides individual assistance and accurate information in an effective and timely manner; offers a special touch when an opportunity is presented.Updates homeowner profiles with any relevant informati on.Utilizes a variety of software programs to accurately input special arrangements ( i.e. Engineering and Housekeeping requests) the resident has ma de and ensures accurate billing.Coordinates the booking of the elevators/lifts for move-in or m ove-out .Complies with all Four Seasons' guid elines, policies and procedures.Works harmoniously and professionally with co-workers and supervisors. Additional Responsibilities In collaboration with management, cohesively steers the short and long term strategy in the implementation of the Cultural and Lifestyle program.Produce, develop and execute multiple series of events in partnership with leading cultural institutions as well as leaders in the field of luxury, tourism, hospitality and prestigious local academic institutions.Run turn-key and quarterly white-glove events and all daily operations. Oversee the events' development processes, from initial proposal phase to onsite (and off-site) implementation .Be creative while 100% fitting the Four Seasons culture, priority, and strategyDevelop programming of events: Select the speakers, talents and organizations; contact them, send invites, confirm etc. Create and update event programs and technical run /timeline of each event. Follow-up post events.• Continuously create collaborations and strategic partnerships .Be the liaison between the institutions, talents and the tower management. Transmit relevant trends and news in the world of arts & culture and local culture through internal communications.Act as a local Ambassador. Promote the Four Seasons lifestyle and residences in the long run through invaluable real-life connections using unique portfolio of partners and contacts .Assists Guest Service Agents with responsibilities and duties in their absence or due to heavy volume periods .Works closely with hotel/resort night shift to ensure the general security of the building .Ensures that the Residential Lobby is in optimal condition of cleanliness and tidiness at all times .Perform other tasks or projects as assigned by the Residence Services Manager or Director of Residences .Assists residents in common areas during events/meetings with F&B orders and other requirements. Skills And Competencies Fluent in English, reading and writingComputer proficiency - (Excel, MS Word etc ...)Possesses finesse and personal flair; knowledge in a relevant foreign language is preferredPossesses aptitude and upward mobility Education Bachelors in Hospitality /Graduate from a reputed university E xperience Significant experience working with high profile institutions, non-profit organizations as well as luxury brands and hospitality businesses .Salary: . Date posted: 03/24/2024 09:41 AM

Job Number 24058746Job Category Loss Prevention & SecurityLocation JW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years experience in the security/loss prevention or related professional area. OR • 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.CORE WORK ACTIVITIESManaging Security/Loss Prevention Operations • Assists the Director of Engineering in administering fire prevention programs and emergency preparedness. • Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process. • Assists in the development of detailed \"shut down\" procedures for the property to ensure that all areas are secured at the appropriate times. • Complies with applicable federal, state and local law and safety regulations. • Follows proper key control guidelines in loss prevention and in the property. • Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional. • Incorporates into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system. • Follows Duty of Care process for the protection of guests and employees. • Follows up on all unusual activities in and around the property that would impair the well being of guests and employees. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Implements action plans to monitor and control risk. • Monitors all unusual activities in and around the property that would impair the well being of guests and employees. • Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities. • Oversees and guides the efforts of the Accident Prevention Committee. • Oversees first aid program for guests and employees. • Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.Ensuring Exceptional Customer Service • Meet quality standards and customer expectations on a daily basis. • Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. • Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service. • Provides services that are above and beyond for customer satisfaction and retention.Additional Responsibilities • Analyzes information and evaluating results to choose the best solution and solve problems. • Develops liaison with local law enforcement and emergency services. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 03:51 PM

Job Number 24061343Job Category Rooms & Guest Services OperationsLocation JW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYFunctions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property's rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment to the owner and company.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.CORE WORK ACTIVITIESLeading Rooms Team • Champions the brand's service vision for product and service delivery. • Communicates a clear and consistent message regarding departmental goals to produce desired results. • Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. • Monitors and promotes room rates, specials, and promotions at the residence.Managing Profitability • Analyzes service issues and identifies trends. • Works with Rooms team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. • Reviews and audits expenses.Managing Revenue Goals • Monitors Rooms operations sales performance against budget. • Reviews reports and financial statements to determine Rooms operations performance against budget. • Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses. • Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.Ensuring and Providing Exceptional Customer Service • Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer. • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Interacts with guests to obtain feedback on product quality and service levels. • Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Ensures that employees understand expectations and parameters for Room duties. • Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.Managing and Conducting Human Resources Activities • Interviews and hires employees. • Ensures employees are treated fairly and equitably. • Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings). • Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. • Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. • Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. • Solicits employee feedback, utilizes an "open door policy" and reviews employee satisfaction results to identify and address employee problems or concerns. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. • Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. • Identifies talents of direct reports and their teams, and assists with their growth and development plans.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/08/2024 07:26 PM

Job Number 24061776Job Category Revenue ManagementLocation JW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for balancing financial objectives of different lodging products to maximize total revenues. Position is accountable for pricing, positioning and inventory of all hotels within the market. Oversees all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Contributes to and recommends sales strategy for pricing of the transient customer. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees, owners and regional team.CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 years experience in the revenue management, sales and marketing, or related professional area. OR • 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.CORE WORK ACTIVITIESAnalyzing and Reporting Revenue Management Data • Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Analyzes information, identifying current and potential problems and proposing solutions. • Observes, receives, and otherwise obtains information from all relevant sources. • Submits reports in a timely manner, ensuring delivery deadlines. • Maintains accurate reservation system information. • Provides support with cluster selling initiatives to all reservation centers. • Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. • Generates updates on transient segment each period and continually analyzes transient booking patterns. • Works with Market VP, Market GM and GM's to assist in pricing analyses for all products in Market. • Assists with account diagnostics process and validates conclusions.Managing Revenue Management Projects and Strategy • Takes a predetermined strategy and contributing to the execution of that strategy. • Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems. • Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders. • Provides critical input to market leaders for development of property and overall market sales strategy. • Ensures hotel strategies conform to brand philosophies and initiatives. • Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. • Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings. • Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. • Assists with development of 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues. • Manages inventory to maximize cluster rooms revenue. • Assists hotels with pricing and provides input on business evaluation recommendations. • Provides recommendations to properties for Business Transient Sales account strategies. • Leads efforts to coordinate strategies between group sales offices. • Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning. • Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. • Initiates, implements and evaluates revenue tests. • Provides recommendations to improve effectiveness of revenue management processes. • Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners. • Communicates market direction to revenue management, sales and hotel leaders.Building Successful Relationships • Develops constructive and cooperative working relationships with others, and maintains them over time. • Develops and manages internal key stakeholder relationships. • Provides targeted and timely communication of results, achievements and challenges to the stakeholders.Additional Responsibilities • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Enters, transcribes, records, stores, or maintains information in written or electronic form.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/08/2024 07:17 PM

Job Number 24064784Job Category Human ResourcesLocation JW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAs a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area. OR • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.CORE WORK ACTIVITIESManaging Recruitment and Hiring Process • Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. • Establishes and maintains contact with external recruitment sources. • Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. • Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. • Oversees/monitors candidate identification and selection process. • Provides subject matter expertise to property managers regarding selection procedures. • Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool. • Performs quality control on candidate identification/selection.Administering and Educating Employee Benefits • Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. • Prepares, audits and distributes unemployment claim activity reports to property management. • Attends unemployment hearings and ensures property is properly represented. • Ensures that department has the available resources on hand to administer employee.Managing Employee Development • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Ensures employees are cross-trained to support successful daily operations. • Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate. • Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. • Ensures attendance by all new hires and participation of the leadership team in training programs • Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.Maintaining Employee Relations • Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings). • Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. • Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner • Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. • Partners with Loss Prevention to conduct employee accident investigations, as necessary. • Communicates performance expectations in accordance with job descriptions for each position.Managing Legal and Compliance Practices • Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. • Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. • Ensures medical records are maintained in a separate, secure and confidential medical file. • Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). • Communicates property rules and regulations via the employee handbook. • Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. • Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. • Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity. • Manages Workers Compensation claims to ensure appropriate employee care and manage costs. • Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/12/2024 03:21 PM