Customer Service Salary in Karnataka - PayScale

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events, and travel destinations, Groupon helps people find and discover experiences--big and small, new and familiar--that make for a full, fun, and rewarding life. Groupon helps local businesses grow and strengthen customer relationships--resulting in strong, vibrant communities. With employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking, and celebrates success. Our culture encourages employees to embrace change, adapt to new circumstances, and find creative solutions to the challenges we face. Does that sound like a great way to grow your career? Let's get into the details. The Customer Service Team plays a vital role in directly impacting the reputation of Groupon by providing one-to-one support to our subscribers via email and chat to address any questions or concerns with their Groupon experience. Individuals who thrive in our CS team are web-savvy and have high degrees of empathy and resourcefulness. Responsibility:Respond to email and chat from our current and future subscribers, ranging from simple usage questions to unique circumstances that come up with a specific offerManages email, chats, calls from customersResolve customer issues in a timely and consistent mannerManage time and productivity to meet daily individual and team ticket targetsStay current with knowledge of internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features Previous professional experience in a customer service capacity, preferably in a high volume, transactional environmentStrong written and verbal communication skills Skills & Qualifications:Respond to email and chat from our current and future subscribers, ranging from simple usage questions to unique circumstances that come up with a specific offerManages email, chats, calls from customers Resolve customer issues in a timely and consistent manner Manage time and productivity to meet daily individual and team ticket targetsStay current with knowledge of internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features Previous professional experience in a customer service capacity, preferably in a high volume, transactional environmentStrong written and verbal communication skills Experience in e-commerce or back office environment will be an added advantageComfort in a computer based role for up to 8 hours a day. Ability to work in any shift based on business needs.Minimum Experience: Fresher / 1- 5 Years of Experience. Graduation is Mandatory (must have all the relevant docs & Provisional certificate)Willing to work in Rotational shiftsBeware of Fraudulent Offers We would like to bring to your notice that Groupon follows a merit-based employee recruitment practice with extensive screening steps. Groupon does not charge/accept any amount or security deposit from job seekers during the recruitment process. It was observed that there has been an increase in recruitment fraud involving scammers who post fraudulent job openings, or who contact job-seekers with fake job offers. These individuals sometimes even conduct fraudulent interviews with an attempt to obtain personal information or money from the applicants. We have also noticed that certain individuals claiming to be from the Groupon Talent Acquisition function are contacting prospective candidates pretending to represent Groupon with job offers. In case you or any candidate receives any unsolicited or fraudulent communication regarding a job offer or an interview call against payment of money, please stay alert and recognize it as a scam. We are not liable for any loss or damage incurred as a result of dealing with such entities. To prevent falling victim to the same, please visit grouponcareers.com to verify the job opening. All our genuine job openings are posted on the official Groupon careers website. Groupon's purpose is to build strong communities through thriving small businesses. To learn more about the world's largest local ecommerce marketplace, click here . You can also find out more about us in the latest Groupon news as well as learning about our DEI approach . If all of this sounds like something that's a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings, always check our official careers website at grouponcareers.com .Salary: . Date posted: 04/09/2024 10:06 PM

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events, and travel destinations, Groupon helps people find and discover experiences--big and small, new and familiar--that make for a full, fun, and rewarding life. Groupon helps local businesses grow and strengthen customer relationships--resulting in strong, vibrant communities. With employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking, and celebrates success. Our culture encourages employees to embrace change, adapt to new circumstances, and find creative solutions to the challenges we face. Does that sound like a great way to grow your career? Let's get into the details.The Customer Service Team plays a vital role in directly impacting the reputation of Groupon by providing one-to-one support to our subscribers via email and chat to address any questions or concerns with their Groupon experience. Individuals who thrive in our CS team are web-savvy and have high degrees of empathy and resourcefulness. You'll spend time on the following: Respond to emails and chats from our current and future subscribers, ranging from simple usage questions to unique circumstances that come up with a specific offerManages email, chats, and calls from customersResolve customer issues in a timely and consistent mannerManage time and productivity to meet daily individual and team ticket targetsStay current with knowledge of internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features Previous professional experience in a customer service capacity, preferably in a high-volume, transactional environmentStrong written and verbal communication skills We're excited about you if you have :Respond to emails and chats from our current and future subscribers, ranging from simple usage questions to unique circumstances that come up with a specific offerManages email, chats, and calls from customers Resolves customer issues in a timely and consistent mannerManages time and productivity to meet daily individual and team ticket targetsStay current with knowledge of the internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features Previous professional experience in a customer service capacity, preferably in a high-volume, transactional environmentStrong written and verbal communication skills Experience in e-commerce or back office environment will be an added advantageComfort in a computer-based role for up to 8 hours a day. Ability to work in any shift based on business needs.Minimum Experience: Fresher / 1- 3 Years of Experience.Graduation is Mandatory (must have all the relevant docs & Provisional certificate)Willing to work in Rotational shifts - Night Shifts / US Shifts.Beware of Fraudulent Offers We would like to bring to your notice that Groupon follows a merit-based employee recruitment practice with extensive screening steps. Groupon does not charge/accept any amount or security deposit from job seekers during the recruitment process. It was observed that there has been an increase in recruitment fraud involving scammers who post fraudulent job openings, or who contact job-seekers with fake job offers. These individuals sometimes even conduct fraudulent interviews with an attempt to obtain personal information or money from the applicants. We have also noticed that certain individuals claiming to be from the Groupon Talent Acquisition function are contacting prospective candidates pretending to represent Groupon with job offers. In case you or any candidate receives any unsolicited or fraudulent communication regarding a job offer or an interview call against payment of money, please stay alert and recognize it as a scam. We are not liable for any loss or damage incurred as a result of dealing with such entities. To prevent falling victim to the same, please visit grouponcareers.com to verify the job opening. All our genuine job openings are posted on the official Groupon careers website. Groupon's purpose is to build strong communities through thriving small businesses. To learn more about the world's largest local ecommerce marketplace, click here . You can also find out more about us in the latest Groupon news as well as learning about our DEI approach . If all of this sounds like something that's a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings, always check our official careers website at grouponcareers.com .Salary: . Date posted: 03/25/2024 10:07 PM

We are ONLINE SOLAR ENERGY PRODUCTS COMPANYand hiring for the candidates. For office assistant and customer services and administrative department. The candidates should be known Kannada, English, Hindi. Good communication skills, and well experience can

We are ONLINE ADVERTISING& MARKETING COMPANY and hiring for the candidates . For office assistant and customer services and administrative department. The candidates should be known Kannada, English, Hindi. Good communication skills, and well experience

We are solar energy manufacturing company and hiring candidates for office assistant and customer services and administrative department. Good communication skills, and well experience candidates are preferred . Based on your profile and experience salar

Job Description: Assist in the daily operations Attend to customers’ enquiries Provide operations and administrative (flight booking, visa & hotel arrangement) support to the office. Other duties as assigned Role & Requirements: Minimum Degree from any

Job Description: Walk-in to Black and White Business solutions. Good PC and database knowledge and project/process management. Handling inbound calls and resolving the quires. Engaged in handling inbound calls of different business Units. Provide World

Job Description: Customer support, Technical support, IT service desk, Sr Customer support, Team Lead, Assistant Manager, customer care, contact center, contact centre, international voice, Intrenational BPO, voice process Role & Requirements: Customer

Job Description: Perform day to day order processing and adhere to process SLA (Service Level Agreement) in terms of productivity, quality and TAT Productivity: Achieving the target within specified time limits as set by supervisor. Quality: Achieving t

BASIC QUALIFICATIONS- Bachelor's Degree in any field- Overall 1-4 years of experience which includes 1+ years of directly working with customers using computer systems and technology components- Demonstrated advanced proficiency in English both written and spokenDESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.The AWS Customer Service team provides support to a wide range of external customers helping them understand what Cloud Computing is all about, and whether it can be useful for their business needs. This team also assists with account and billing related inquiries, and interfaces with Amazon teams focusing on AWS to provide the perspective of the Voice of the Customer.As a Technical Customer Service Associate, you'll help field customer e-mail, phone and chat contacts while interfacing with other Support teams. You will represent Amazon and AWS as you interact directly with our customers acting as an expert on AWS Cloud Computing services in the leading edge of this growing industry.Key job responsibilitiesYour responsibilities will include, but will not be limited to:• Providing innovative customer service to address billing, account access and authentication inquires and general resource management while keeping customer data safe.• Working with other customer support teams to ensure a consistent and high-quality level of support.• Identifying root-causes of customer issues, areas for improvement and providing valuable feedback to business and development teams.• Assisting with customer communication during AWS critical launches and support events.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing ouruniqueness.Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better- rounded professional.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 1+ years of experience in Contact Center/ Technical Support/ Customer Support in a fast-paced support environment- Experience or knowledge on with Amazon Web Services products or Cloud Computing technologies. General knowledge in one or more technology domain areas (e.g., internet, network, software, systems)- Computer literacy with experience using Windows/MS Office (i.e., Outlook, Excel)Salary: . Date posted: 04/06/2024 09:31 AM