Operations Officer Salary in Hyderabad - PayScale

DESCRIPTIONThe AbeBooks Customer Support (CS) team operates with a focus on Seller Support Operations (SSO). In SSO, we support sellers with technical issues related to inventory and order management, tax and compliance, processing orders, and maintaining their AbeBooks accounts. The German Customer Support Associate acts as the primary interface between AbeBooks and external sellers, providing email and phone support for their AbeBooks business. The successful candidate has an immediate, distinct effect on the AbeBooks customer experience. A Customer Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment.Key job responsibilities* Provide prompt and efficient service to AbeBooks sellers by email and phone. * Support sellers with technical issues related to inventory and order management including the appropriate escalation of issues when necessary through the appropriate channels. * Provide sales tax, VAT and compliance support to sellers. * Meet and maintain exceptional performance metrics such as quality, productivity and first contact resolution. * Actively seek solutions through logical reasoning and data interpretation skills and identify trends to appropriate channels including improvement suggestions.A day in the life* B2 or above fluency in both written and verbal communication and German language * Strong written and verbal communication skills with the ability to communicate effectively to a wide range of customer personas in a diverse environment.* Demonstrated experience of at least 1 year in a front-line external facing role requiring email, voice or message board type of interactions with customers. * Experience in a technical support process for web enabled software products or services. * Strong prioritization and time management skills. About the teamAbeBooks, an Amazon company, is a global online marketplace for books and collectibles, with hundreds of millions of new, used, rare and out-of-print books listed for sale by thousands of sellers. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS* B2 or above fluency in both written and verbal communication and German language.* Strong written and verbal communication skills with the ability to communicate effectively to a wide range of customer personas in a diverse environment.* Demonstrated experience of at least 1 year in a front-line external facing role requiring email, voice or message board type of interactions with customers. * Experience in a technical support process for web enabled software products or services. * Strong prioritization and time management skills. PREFERRED QUALIFICATIONS* Experience troubleshooting technical systems with customers. * Some knowledge of database tools. * Experience in training, coaching or mentoring. * Fluency in more than one language (German, Spanish, French or Italian)

DESCRIPTIONThe AbeBooks Customer Support (CS) team operates with a focus on Seller Support Operations (SSO). In SSO, we support sellers with technical issues related to inventory and order management, tax and compliance, processing orders, and maintaining their AbeBooks accounts. The Spanish Customer Support Associate acts as the primary interface between AbeBooks and external sellers, providing email and phone support for their AbeBooks business. The successful candidate has an immediate, distinct effect on the AbeBooks customer experience. A Customer Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment.Key job responsibilities* Provide prompt and efficient service to AbeBooks sellers by email and phone. * Support sellers with technical issues related to inventory and order management including the appropriate escalation of issues when necessary through the appropriate channels. * Provide sales tax, VAT and compliance support to sellers. * Meet and maintain exceptional performance metrics such as quality, productivity and first contact resolution. * Actively seek solutions through logical reasoning and data interpretation skills and identify trends to appropriate channels including improvement suggestions.A day in the life* B2 or above fluency in both written and verbal communication and Spanish language * Strong written and verbal communication skills with the ability to communicate effectively to a wide range of customer personas in a diverse environment.* Demonstrated experience of at least 1 year in a front-line external facing role requiring email, voice or message board type of interactions with customers. * Experience in a technical support process for web enabled software products or services. * Strong prioritization and time management skills. About the teamAbeBooks, an Amazon company, is a global online marketplace for books and collectibles, with hundreds of millions of new, used, rare and out-of-print books listed for sale by thousands of sellers. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS* B2 or above fluency in both written and verbal communication and another supported language * Strong written and verbal communication skills with the ability to communicate effectively to a wide range of customer personas in a diverse environment.* Demonstrated experience of at least 1 year in a front-line external facing role requiring email, voice or message board type of interactions with customers. * Experience in a technical support process for web enabled software products or services. * Strong prioritization and time management skills. PREFERRED QUALIFICATIONS* Experience troubleshooting technical systems with customers. * Some knowledge of database tools. * Experience in training, coaching or mentoring. * Fluency in more than one language (German, Spanish, French or Italian)

Job Number 24051725Job Category Engineering & FacilitiesLocation Hyderabad Marriott Hotel & Convention Centre, Tank Bund Road, Opposite Hussain Sagar Lake, Hyderabad, Andhra Pradesh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYManages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR • 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.CORE WORK ACTIVITIESManaging Engineering Operations and Budgets • Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems. • Ensures regulatory compliance to facility regulations and safety standards. • Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations. • Develops specifications and requirements for service contracts and administers such contracts to support building needs. • Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion. • Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities. • Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan. • Develops project plans in accordance with renovation or new construction needs. • Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines. • Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors. • Ensures fire crew has complete understanding of all procedures, equipment and alarms. • Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition. • Conducts guest room and common area inspection to ensure guest satisfaction. • Inspects and evaluates the physical condition of facilities in order to determine the type of work required. • Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. • Selects and orders or purchasing new equipment, supplies, and furnishings. • Manages parts and equipment inventory.Maintaining Property Standards • Ensures building and equipment licenses and certifications are current. • Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).Ensuring Exceptional Customer Service • Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction. • Strives to improve service performance.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 03/23/2024 03:56 PM

Hi all Greetings from 3Cherries. We are happy to introduce 3Cherries as a professional consultancy working in the fields of I.T, I.T.E.S and H.R. It started its operations in B.P.O segment in the year 2008. From the date of its inception in 2008 it has m