Senior Architect Salary in Hyderabad - PayScale

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software EngineeringJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.Do you love building stuff? The Senior Member of Technical Staff (Salesforce Platform) will be a key member of the Web Platforms team in Hyderabad. This role is for an experienced full-stack Salesforce Developer with incredible development experience so that they can complement a team of skilled engineers on projects. You will be responsible for developing and architecting through all phases of the front-end to the back-end development lifecycle. You will use your experience to work with team members to develop new features, as well as, enhance existing infrastructure and frameworks. You should have a history of building successful Web-based solutions using Web Services and the ability to grasp a variety of unfamiliar technologies and integrate them quickly.As SMTS (Senior Member Of Technical Staff), you would be part of the engineering team, working closely with other Product Managers and architects, who are responsible for building applications, adding new features, or improving the current applications. Basic Requirements/Experience: 6+ years of experience in web-based software development7+ years of experience programming on the Force.com platformExperience in complex projects using Web Services integration (SOAP and REST)Build and integrate applications on the Salesforce platform and experience in creating custom objectsExperience in JavaScript (JS) and Cascading Style Sheets (CSS)Strong knowledge of Lightning Aura and Lightning web componentsExtensive understanding of OO design, design patterns, and data modelingExperience as a technical leader with good communication and influence design approach to new applications and features Preferred Requirements/Experience: Preferred Certifications - Platform Developer 1, Java Script Dev 1, AdminExperience in Salesforce Flows and other productsExperience with test automation skills - Kumonium, TestNG, Selenium Web Driver, JUnit, JMeter, and ApexUnit testing frameworksExperience working with Agile/Scrum methodologyUnderstanding of various user-based security modelsGood to know about CRM analytics/dashboards.Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 03/22/2024 03:15 PM

BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamDESCRIPTIONThe International Seller Growth Team's mission is to set our worldwide Sellers up for success across our global Marketplaces. Come join us if you want to build a highly scalable low-latency distributed systems with near real time data availability guarantees grounds up that can handle 20M+ events daily and enable 1M+ sellers on the product globally. All our services are developed in Native AWS and we boast of 10+ native AWS services. We hold high bar on operational excellence to have minimal Ops load on the team which reflects in the velocity at which we ship high quality products. We are building a global compliance product that will be multi-tenant, zero touch experience for our Selling Partners and scalable from day-1. You will get global exposure working with Product Managers and stakeholders from different countries. It's a $50B+ opportunity focused on building compliance platforms that have not been solved before either inside or outside Amazon. The initiative is fundamental to Amazon's future, and will provide great personal satisfaction and career development as we tackle some of the most intriguing problems in software architecture design and building highly scalable services. We have a range of initiatives on the team, from full stack development, platform development, performance improvements or solving scaling challenges. Team has grown 4x in size over the last 4 years and continues to expand.Culturally, we strive for high work life balance to build long term sustainability and success. We have built an ownership driven bottoms up culture where we believe in every day innovation and using right technology for the problem in hand. The most successful members of our team are obsessed with helping our customers in creative ways, bring clarity to ambiguity through data driven experimentation and have bias for action. If that sounds like an environment you like, join us. Our team is committed to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Team has proven track record of growing multiple senior engineers in-house. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentSalary: . Date posted: 03/27/2024 08:57 AM

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Senior Full Stack Engineer. At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.TTEC, formerly Teletech, is seeking a Sr. Full-Stack Engineer to join our India Customer Experience (CX) Center of Excellence (COE) within our Technology Services segment. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you’ll be doing: As part of our Product Engineering team, you will be a valuable contributor within our Humanify Enterprise group as a Sr. Full-Stack Engineer. You will work directly with the team to identity the design needs of the new or modified application features. The Sr. Full-Stack Engineer will have a seat at the table in all meetings such as project planning, estimation, standups, and stakeholder show & tell. * Participate in active discussions regarding new features for future projects. * Contribute to the Architecture/Design framework. * Help troubleshoot and verify bugs. What skills you’ll need: * 5+ year’s software development experience of web-based applications. * Good understanding of software development lifecycle (Agile experience a plus). * Cloud agnostic multi-tenant experience. * Experience with Java web applications and/or Hibernate, Spring, Spring MVC and/or Struts, JSP, Servlets, Web Services, XML, JUnit, Ant. * Java certification a plus. * Experience with Tomcat, JBoss, Weblogic or equivalent. * Proficient with SQL and relational database concepts. * Experience with UNIX or Linux environments. * Good understanding of the latest web technologies such as JS, XML, HTTPS, AJAX, MVC, Web Servers, Application Servers, etc. * Highly motivated self-starter with strong attention to detail and proven ability to prioritize and scope work. * Excellent logic, problem-solving, and troubleshooting skills. * Excellent verbal and written communication skills. * Ability to work effectively with diverse groups of people. * Flexibility to handle demands of a rapidly growing and changing workplace. * BS or MS in Computer Science or equivalent experience. Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

TTEC, is seeking a Kronos Developer to join our Technology Services team.Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success!What you’ll be doing:* Meet with business partners to understand client needs and make recommendations for technical solutions to time keeping practices.* Participate in the discovery, planning and implementation of projects and/or large issue resolution.* Maintain, document and support Kronos operational functions.* Responsible for all System Integration and Regression Testing during Kronos systems upgrades and enhancements.* Work with a diverse customer base of internal clients across multiple countries to develop processes and solutions that increase and enhance productivity.* Use Workforce Integration Manager (WIM) functionality to import/export and automate tasks* Develop with an understanding of implication of performance, security and best practices for coding and code structure* Collaborate with HRMS Development team and Kronos Team to achieve precise functional requirements during design and development project phases.* Recommend improvements or changes to technical and functional designs where appropriate* Perform regular access audits and security compliance processes.* Escalate to vendor for defect and incident resolution as required.* Attain quarterly and annual objectives assigned by management.What skills you’ll need:* B.S. Computer Science, Software Engineering, MIS or equivalent work experience* 2-5 years of experience as a Kronos Developer* Strong verbal and written skills* Strong analytical and problem-solving skills* The ability to work well with people from many different disciplines with varying degrees of technical experience.* The ability to adapt to a dynamic, rapidly changing business and technical environment.* Experience with Oracle database operations* Multiple languages are a plusRequired Knowledge:* Kronos versions 6 and 8* Pay Policies (across multiple countries)* Workforce Integration Manager (WIM)* Biometric time clocks* Enterprise Archival system* Labor Levels* Hyperfind queries and GeniesWho We Are:TTEC is a pioneer in customer experience, engagement and growth solutions. Our 40,000+ employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.Our Customer Technology Services segment drives customer experience outcomes to small, medium and enterprise clients by providing best in class Cloud and Premise Contact Center and Unified Communications Solutions, and CRM, Multi-channel, Omni-channel and WFO Services.Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as an Oracle HRMS Senior Analyst.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.Position Summary: TTEC is currently searching for an experienced Oracle Principal Analyst who has full cycle human capital implementation experience with Oracle HCM Fusion Cloud and a foundation of knowledge with Oracle E-Business. The principal analyst will be responsible for introducing and supporting the Oracle HCM Cloud for the TTEC organization, TTEC acquisitions, and joint ventures. The Principal Analyst must be a team player and adaptable to a dynamic work environment. Our Principal Analyst, Oracle Duties& Responsibilities will include:Execute planning activities for Oracle implementation projects; advise on scope, effort, and timelinesUndertake assessment activities to determine current Oracle EBS system usage and make recommendations for future usage to maximize the products licensed by TTECDesign and deliver Oracle solutions and ensure that the solutions are supported from a Human Capital and Information Technology perspectiveCapture and document functional requirements and specificationsLiaise with the functional and development teams, both onshore and offshore to communicate requirements and follow-up on progressOrganize, execute, and supervise integration and user acceptance testing (UAT)Work in a dynamic work environment with global time-zonesParticipate and contribute as solution architect when required Respond timely to daily support calls and tickets providing outstanding customer support & root cause analysis Basic Qualifications:Bachelors / Masters degree required Minimum of 2 years of experience with full cycle Oracle HCM Cloud implementation 5 - 7 years of experience with Oracle E-Business Suite HR moduleDetailed understanding of Oracle HCM Cloud functionalityGood understanding of technical integration between various Oracle productsOutstanding customer service and communication skills Preferred Qualifications:Some experience or knowledge in Human Capital domain Ability to work independently and maintain a cooperative working relationships with peer groups Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Oracle Benefits Senior Analyst.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. General Summary: Benefits Senior Analyst will be responsible to define, architect, and configure product solutions in accordance with our global human capital strategy as it relates to benefits within the global ERP. Duties & Responsibilities: Provide functional architecture and design for new initiatives within the Oracle Fusion product suite for the benefits module.Provide ongoing support for Oracle Advanced Benefits in the Oracle E-Business product suite.Provide proof of concept planning and analysis.Provide product enhancement as the liaison to software engineering team.Provide product support as the liaison to production support team. Provide product support to internal Benefits and Human Capital teams during Open Enrollment periods and steady state. Job Specifications: • 4 - 5 years of experience with administration of benefits, preferably with experience in both the Oracle Fusion and Oracle E-Business product suites.• Experience in delivery of detailed functional specifications utilizing industry standard tools and documentation approaches.• Experience in effective communication and presentation of information technology solutions in language that can be understood by both the Information Technology and Human Capital teams.• Strong technical, analytical, and problem-solving skills.• Experience in the following is preferred: supporting project management and planning including effort and time estimationcost/benefit analysisrisk assessmentresource planning Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Senior UCCE Escalation Engineer. At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion. As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. TTEC is seeking a Cisco UCCE Senior Escalation Engineer to join our Technology Services team. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you’ll be doing: As part of our Managed Services Support Engineering team, you will work with our enterprise level clients providing medium to advanced troubleshooting support services in Cisco contact center solutions. What you’ll bring to us: Provide support to enterprise level customers regarding advanced UCCE issues. Ability to work in a delivery support environment that involves structured processes and timelinesExperience with a disciplined development methodology and release management processTelecommunications: Development & Administration skills on any major switch platform (Aspect, Avaya, Nortel)Familiarity with Cisco Email Manager and Cisco Unity Architecture deployment, support, and administration preferred.Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis/voice protocolsMulti-site configuration and hybrid of enterprise level IP and TDM environments What skills you’ll need: 4+ years administration, troubleshooting and support experience with Cisco Unified Contact Center Enterprise applications. Integration and deployment experience with these applications is highly desirable.Cisco IP Dialer development and support experienceExperience with Cisco IP-IVR Application performing design, development, and support functions.Experience performing Cisco ICM scripting, design, deployment, administration, and troubleshooting.Experience with Cisco CVP Application design, development, administration and troubleshooting.Exposure with Cisco UCCE Solution Architecture and Integration.Experience with call recording solutions, Calabrio preferredMulti-site configuration and hybrid of enterprise level IP and TDM environmentsCisco Certifications (i.e., CCNA, CCDP, CCIE) preferredAbility to obtain US Security clearanceEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.

Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Systems Integration Senior Specialist to join our team in Hyderabad, Telangana (IN:TG), India (IN).Design, develop, unite test, deploy and document the rest web service applications using Java, SpringBoog framework adhering to thearchitectural principles, best practices and laidout standardsTranslate business requirements in to detailed technical specification and work with technical lead and architect to get thearchitectural approvals complying to the customer platform level standards and nfrsTroubleshoot the issues, perform peer reviews and ensure that enhancements meet the required performance standardsBachelors degree in Computer Science or equivalent3:8 years of experience in Java, Spring BootExposure to Azure Spring Apps, Azure Service Bus, Enterprise Integration patternsExpertise in integrating DB patterns with Spring JPAKnowledgeable in software development design patterns Nice to haveSolid experience on unit test frameworks using JUnit, Mockito or PowerMockExperience in Insurance domain is a plusGood to have GIT, Swagger, any middleware tech such as Active MQ or Azure Service BusGood API skills technology such as Rest WebserviceExperience on XML, XSLT, and JSONExperience on CICD tools such as SonarQube, Git ActionsExperienced on Agile methodology.Excellent written and verbal communication skills.LI:INPASAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce: Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the "Most Admired Companies in the World" and one of the "100 Best Companies to Work For" eleven years in a row, and named "Innovator of the Decade" and one of the "World's Most Innovative Companies" eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities About Customer Success Group at Salesforce: Salesforce's worldwide Customer Success team is a global network of Salesforce employees and partners. Our sole mission is to ensure customer success. We work with our customers to establish relationships, learn about their businesses, and drive value-based results. Our motto for our customers is "Your Success is our Success" About the Position: The CSG Success Architect role is a domain expert (SME) within our Industry Clouds product portfolio. We are looking for a passionate technical expert to help ensure technical success and achieve value while engaging with our portfolio of selected Salesforce customers. Success Architects (SAs) provide proactive and reactive Architecture, Technology Strategy & Thought Leadership, and Product Technical expertise. SAs deliver customer engagements to help maximize customer success and adoption as well as minimize attrition risk. They partner with key stakeholders & C-Level Executives at our largest, most complex customers and build a network and community of customers delivering technical thought leadership and guidance. This is an IC (Individual contributor) role. In this highly visible role, you will take ownership of critical engagements, manage client expectations, and negotiate solutions to complex scenarios with multiple parties and agendas. You will influence customer perception and acceptance of change and innovation, proactively manage risk areas and escalations, and engage customer, partner, and executive resources effectively. Responsibilities: Establish Trusted Advisor status with Business and Technology partners, drive the creation of application and architectural design documents that leverage Salesforce best practices Review and course-correcting project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Run workshops, develop and present options based on technology and feasibility trade-offs in order to meet a customer's objectives Develop technical solution recommendations using Salesforce technology for complex customer use cases that align with the business value the customer is trying to achieve. Lead formal presentations, webinars, and other learning events tailored to field delivery stakeholders (advisory, delivery, GTM, etc.) to showcase customer use cases and reference architectures Provide ad hoc subject matter expertise as warranted via customer needs and business demands including but to limited to practice operations, pre-sales support, field assistance, etc. Establish a mutually beneficial relationship with product owners and stakeholders Collaborate with external teams to ensure the roadmap and technical architecture alignment; Customer & technical advocate and liaison to R&DHelp business owners translate and implement real-world needs into practical, state-of-the-art (Showcase), Salesforce technology-driven solutions.Conduct solutions presentations and guide customers and partners toward a best-practice solution design Proactively identify and analyze issues/obstacles to determine and recommend appropriate courses of action Be an effective presenter to both implementation teams, as well as command the attention of C levels, and business users, and earn their trust through style and conversationWorks closely with various stakeholders to develop action plans that customers can follow to resolve challenges involving the Salesforce Core Cloud platform.Bring technical insights into the pre-sales cycle to ensure that the success readiness for the customer is guaranteed by engaging with the partner and customer, together with sales around stage 7 of the sales cycleEstablish mutually beneficial relationships with product owners and stakeholders. Collaborate with the Technology, Marketing & Product organization, and Customers to support the early adopter program.Be a voice of the customer, champion, and provide insight to TMP on future release needs and challengesIdentify risks to the platform or individual initiatives that they are engaged with and help develop risk mitigations. Help us refine and improve by identifying, creating, and enhancing internal processes and methodologies based on recurring customer feedback and evolving industry standards Scope, define, and w ork collaboratively and dynamically across multiple engagements at a time Experience/Skills Required: 2+ years of experience with one or more of the following industry products: Communication, Media, Energy, Consumer Goods, Scheduler, Industries Common Layer (BRE, OmniStudio, DPE, ISE, others). Experience with other industry clouds including but not limited to Health Cloud, Public Sector Solutions, Financial Services, Manufacturing, Automotive, and Loyalty will be considered. 5+ years experience in one of the below Working in a Salesforce customer team, administering/developing Salesforce technologies Customer-facing Salesforce consulting/implementation/advisory experience with more than one industry (CME, FINS, RCG, HLS, Public Sector) Expert in the assessment of business objectives, formulating solution options, and driving stakeholder supportComplex implementation experience with focus area productsThorough understanding of the fundamentals of Salesforce products and how our customers use the platform to manage their business.Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologiesStrong aptitude for communicating complex business and technical concepts using visualization and modeling aids. Clearly articulate business architecture (mission/vision, capability models, capability assessments) and technical architecture (current and future state diagrams, solution best practices, reference architectures, design patterns). Ability to conceptualize and develop visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude. Determine which Salesforce and third-party technologies to leverage in the customer's architecture landscape, based upon product knowledge, industry experience, industry-standard EA frameworks, and Salesforce Technical Architecture methodologies. Provide reliable and trusted -data rich- points of view of relatable customer transformations in the industry i.e. how other customers with similar needs have succeeded in their transformation. A particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies.Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience and evangelize best practices.Strong presentation skills. Able to effectively present and defend points of view to a variety of audiences.Aptitude both for analysing technical concepts and translating them into business terms, and for mapping business requirements to technical featuresAbility to work independently and be a self-starter, prioritize, multitask, and perform effectively under pressure.Note: this job requires occasional travel (expected average less than 25%), variable Experience/Skills Desirable: Experience in Salesforce development (Apex, flows, lightning web components/Aura)Salesforce Advanced Administrator certificationSalesforce Application Architect certifiedSalesforce System Architect certifiedSalesforce OmniStudio DeveloperSalesforce Communications Cloud Consultant Technical Skills (Mandatory): BA/BS Degree (or equivalent) Salesforce certified administratorSalesforce Platform App Builder certificationSalesforce Certified sales cloud consultant or certified service cloud consultant Strong understanding of and ability to discuss cloud architecture and principles of modern platforms including multi-tenancy, multi-tiered infrastructure, etc. Experience with key areas of enterprise application integration technologies as well as common EA topics such as single sign-on, person-based journeys, process orchestration, master data management, analytics and insights, artificial intelligence, etc. Deep technical knowledge of Salesforce products and platform - features, capabilities, best practices, and how to deploy, including knowledge of the Salesforce ecosystem Strong understanding of software development and delivery processes (DevOps), preferably in a Salesforce environment Experience dealing with large-scale, technologically complex accounts, which are constantly challenging product capabilities Ability to navigate, escalate, and lead efforts on complex customer requests or projects involving multiple parties and enterprise systems Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level Good understanding of security processes, standards & issues involved in multi-tier cloud or hybrid applications Familiar with principles of network, application and information security Please apply online to be considered for this position. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org. Salesforce welcomes all. Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/05/2024 03:14 PM

Job Responsibilities: User engagement; prioritization, expectation setting, delivery follow-up, user interviews Engineering engagement; solution design, administering workflow, validation, problem solving Oversee data management process - including design, documentation, maintenance, enhancements and validation Align deliverables with CCB data strategy and infrastructure controls standards Member of team responsible for the migration of CCB Analytic systems to cloud environments utilizing AWS and Snowflake; decommission of on-premise solutions Focus will always be on the user. Understand their needs. Design the solution path. Work the problem to delivery.Required Qualifications, Skills and Capabilities The candidate should have 4+ years of data management and / or programming experience Thorough understanding of relational database and data management solutions Hands-on experience writing SQL syntax with complex joins, summarization, nesting, etc Demonstrated capabilities in analytic engineering, including data extraction, transformation and load processing Strong oral presentation and communication skills - the ability to simplify complex information and clearly articulate solutions to senior business leaders Strong project management skills - the ability to manage multiple projects and prioritize work requirements to work in multi-disciplinary team settingPreferred Qualifications, Skills and Capabilities Hands on experience and certifications demonstrating knowledge of AWS and Snowflake Advanced education degrees (Masters+, MBA), working experience in financial industry, large organizations, product organizations Programming skills including Python Application skills including Alteryx Engineering management software including Jira, Jira Align, and ConfluenceAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.Salary: . Date posted: 04/12/2024 10:21 PM