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Product Support Senior Engineer - Secureworks - INDIA
, Hyderabad, Telangana
Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks Taegis, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.www.secureworks.comWe enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about whats next. We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.Role Overview:We are looking for someone passionate about providing software support for our recently launched Taegis application.With Taegis customers get a fully managed solution delivered through our security analytics and operations platform, providing advanced threat hunting, detection and rapid response across endpoint, network, and cloud environments.You will work closely with product management and engineering to help our customers. The role will be the focal point for our customers in terms of support and will be an integral part of a global team that continues to innovate the product.Were an Agile team and work with a number of various software support tools to get our jobs done. The intricacies of our software include working with endpoint components, cloud components, next-gen antivirus components and others.The ideal candidate will have strong troubleshooting skills, be driven to help customers, and able to dive deep into a new product and learn it inside and out.Key Responsibilities:Perform triage and troubleshooting with the customerAssist software developers in the resolution of issuesRespond and communicate with the customer through various channels of communication (email, phone, chat)Create technical documents and knowledge base articlesDocument customer issuesAdhere to SLAs and strive to deliver excellent customer serviceAbility to be empathetic, accurate, compassionate, responsive, resourceful, and conscientiousConvey technical jargon in a wide array of syntax from beginner level users to developers in our tickets as well as knowledge base articlesMaintain excellent organizational, written and oral communication skillsPossess a strong sense of urgencyRole Requirements:Minimum of 3 years of software product support experienceMinimum of 1 year of experience with UNIX/Linux commandsMinimum of 2 years of experience working with Security Endpoint solutionsExcellent organizational, written and oral communication skillsExperience with AWS or Kubernetes or other cloud computing solutionsExperience working in a B2B SaaS environmentPreferred Skills:Understanding of scripting and debugging languages; Python, JavaScript, HTML and API''sBS in Computer Science, Software Engineering, Computer Engineering, or MISExperience working in the cybersecurity industryWorking hours: 24 x 7 schedule, with 12 hours rotating shiftsHere are more reasons to join our team!Take a look at what we offer and feel free to reach out to us for more details!Development programs and cyber-security training/ certifications because we grow togetherInternal Career Progression Plan for top performers - we encourage you to follow internal opportunitiesRegular workshops we are the largest community of cyber-security experts and we enjoy sharing our best practices during our Communities of Practice and to our traineesWork from home policy your time mattersMedical and Dental subscription flexible package and you can include your family membersLife InsuranceAnnual Performance BonusMeal ticketsWhy work with us?Secureworks, a Dell Technologies company, is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regula
Data Center Regional Electrical Engineer (Field Engineering)
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS**Basic qualifications**• Bachelor's Degree in Electrical Engineering or equivalent experience.• 6+ cumulative years of experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil/gas facilities. (Experienced Engineer)DESCRIPTIONAs an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the 'go to' engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to:• Perform design and equipment submittal review for new Data Centers in your region.• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures. • Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.• Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.• Develop innovative solutions for AWS's data centers.• Work on concurrent projects, sometimes in multiple geographical regions.• Initiate and lead engineering audits including on-site visits within Amazon's data centers. Produce reports outlining risks with recommended mitigations and remediations.• Act as resident engineer during new construction projects. Support construction, commissioning, and turnover. Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a Field Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:• Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.• Are detail and data oriented.• Have experience solving problems with engineered solutions. • Have experience managing engineering projects and consultants.• Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers).• Are adaptable and inclined to get into the field to see things up close.• Excited about a mix of office and field work.Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally. We have an immediate opening for a Field Engineer in, India. If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you! Why AWS?About AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to celebrate our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Mentorship & Career GrowthWe have a career path for you no matter what stage you're in when you start here. We're continuously raising our performance bar as we strive to become Earth's Best Employer.That's why you'll find endless knowledge-sharing, mentorship and other career-advancingresources here to help you develop into a better-rounded professional.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS**Preferred qualifications**• Organized and have the ability to set priorities and meet deadlines and budget• Possess leadership and problem-solving skills• Experience using a variety of web based and other software tools for calculation and data processing.• Direct experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers.• Experience as resident engineer or hands-on (in the field) design consultant or owner's engineer.• Knowledge of building codes and regulations for your region.• Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents.• Ability to carry design concepts through exploration, development, and into deployment/mass production• Possess excellent communication and writing skills, attention to detail, maintain high quality standards• Basic understanding of both mechanical and/or electrical equipment/design related to data centers (Including but not limited to: uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, fans, air economizers, water treatment, etc)• EPMS/SCADA/BMS Controls system experience (software and/or hardware)• Meets/exceeds Amazon's leadership principles requirements for this role• Meets/exceeds Amazon's functional/technical depth and complexity for this roleSalary: . 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Data Quality operations engineer
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Data Quality operations engineer to join our team in Hyderabad, Telangana (IN:TG), India (IN).We are seeking a highly skilled and detail:oriented individual to join our team as a CMDB Data Quality operations engineer.In this role, you will be responsible for working with our Compute, Storage and Network teams helping to manage and maintain the Configuration Management Database (CMDB) to ensure accurate and up:to:date information on all business:critical assets.WHAT YOU'LL DO:: Youll provide technical support and assistance around CMDB Management Processes and Tools to infrastructure and operations teams around across the globe.: Manage and maintain the CMDB in accordance with ITIL best practices and ensure accurate tracking of configuration items and their relationships.: Ensure accurate and complete data entry of all assets and configuration item: Identify and resolve any data discrepancies or inconsistencies within the CMDB: Coordinate with various teams to gather asset information and update the CMDB accordingly: Conduct regular audits to verify accuracy and completeness of CMDB data: Develop and implement processes for ongoing data maintenance and improvement: Provide support and training to end:users on CMDB:related processes and proceduresTO SUCCEED IN THIS ROLE:: Broad knowledge of IT infrastructure components: Knowledge of the IT Operations Management (ITOM) suite of capabilities, to include Discovery, CMDB, Event Management, Service Mapping, etc.: Familiarity with IT Service Management toolsets like ServiceNow, including its CMDB module Discovery and other integration related to CMDB population.: Understanding of SNMP, SSH, and WMI based discovery and authentication protocols.: Hands:on experience in troubleshooting ServiceNow Discovery, CMDB, and IT Asset Management.: Proficiency in ITIL Service Lifecycle Management, armed with ITIL v3/v4 certification.: Excellent attention to detail and strong analytical skills: Proficiency in data analysis and problem:solving: Ability to work collaboratively with cross:functional teams: Strong communication skills, both written and verbal About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Sr Data Engineer, Ops Finance Transportation
Amazon, Hyderabad, TS, IN
DESCRIPTIONThe Amazon transportation controllership team is looking for a Senior Data Engineer who is data-driven and detail oriented, to partner in expanding our financial data systems to support our global transportation network. You should have excellent business and communication skills to be able to work with business owners and tech leaders to gather infrastructure requirements, design data infrastructure, build up data pipelines and data-sets to meet business needs. You stay abreast of emerging technologies, investigating and implementing where appropriate. This person must be strategic and have strong analytical skills, robust interpersonal and influencing skills, strong organizational and project management skills, and is a self-starter. They will need to roll up their sleeves, work both independently and collaboratively across teams, and have a high level of ownership and accountabilityKey job responsibilities- Architect and develop end to end scalable data infrastructure and data pipelines- Develop data products, deploy highly performant solutions, build data infrastructure leveraging AWS services (such as EC2, Redshift, EMR, Lambda, Quicksight etc.)- Improve existing solutions and come up with next generation Data Architecture to improve scale, quality, timeliness, coverage, monitoring and security.- Develop new data models and end to data pipelines.- Lead design reviews for other Data Engineers on the team and actively participate in design reviews of related tech products.- Provide technical and thought leadership for Data Engineering and Business Intelligence- Create and implement Data Governance strategy for mitigating privacy and security risks- Design, implement, and support a platform providing secured access to large datasets.- Interface with multiple finance and accounting customers, gathering requirements and delivering complete data solutions.- Develop ETL pipeline that links various datasets that could serve the analysis objectives in the most efficient way- Analyze and solve problems at their root, stepping back to understand the broader context.- Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data volume using AWSA day in the lifeWork with the largest dataset in logistics management anywhere in the world to drive business insights, support operations and build analytical solutions for partners which can help drive cost control and decision making. As a Data Engineer, you will be working in one of the world's largest and most complex data warehouse environments. You will design, implement and support scalable data infrastructure solutions to integrate with multi heterogeneous data sources, aggregate and retrieve data in a fast and safe mode, curate data that can be used in reporting, analysis, machine learning models, Gen Ai and ad-hoc data requests. You will be exposed to cutting edge AWS big data technologies.About the teamTrans Controllership in Finance is one of the most challenging and exciting spaces to work for, with new geographies, new modes and new carriers being launched every day and being required to seamlessly integrate with the Transportation technical systems for automatic Ingestion of Freight invoices, thorough auditing, timely payment and for proper accounting to keep our books clean and accurate. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 5+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience mentoring team members on best practices- - Design & Implementation of automated data contract and data quality enforcement mechanisms- - Expertise at least in 1 data Orchestration tool- - Working experience in CDKPREFERRED QUALIFICATIONS- Experience with big data technologies such as: Hadoop, Hive, Spark, EMR- Experience operating large data warehouses- Master's degree- Experience building/operating highly available, distributed systems of data extraction, ingestion, and processing of large data sets- Knowledge of distributed systems as it pertains to data storage and computing- - Knowledge of software engineering best practices across the development lifecycle, including agile methodologies, coding standards, code reviews, source management, build processes, testing, and operations- - Proven success in communicating with users, other technical teams, and senior management to collect requirements, describe data modeling decisions and data engineering strategy- - Experience providing technical leadership and mentoring other engineers for best practices on data engineering- - Strong understanding and experience with DBMS internals.- - Strong understanding of system performance and scaling- - Knowledge on LLM and Gen Ai.
Senior Full Stack Engineer - HuPortal Team
TTEC, Andhra Pradesh, Hyderabad
When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Senior Full Stack Engineer. At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.TTEC, formerly Teletech, is seeking a Sr. Full-Stack Engineer to join our India Customer Experience (CX) Center of Excellence (COE) within our Technology Services segment. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you’ll be doing: As part of our Product Engineering team, you will be a valuable contributor within our Humanify Enterprise group as a Sr. Full-Stack Engineer. You will work directly with the team to identity the design needs of the new or modified application features. The Sr. Full-Stack Engineer will have a seat at the table in all meetings such as project planning, estimation, standups, and stakeholder show & tell. * Participate in active discussions regarding new features for future projects. * Contribute to the Architecture/Design framework. * Help troubleshoot and verify bugs. What skills you’ll need: * 5+ year’s software development experience of web-based applications. * Good understanding of software development lifecycle (Agile experience a plus). * Cloud agnostic multi-tenant experience. * Experience with Java web applications and/or Hibernate, Spring, Spring MVC and/or Struts, JSP, Servlets, Web Services, XML, JUnit, Ant. * Java certification a plus. * Experience with Tomcat, JBoss, Weblogic or equivalent. * Proficient with SQL and relational database concepts. * Experience with UNIX or Linux environments. * Good understanding of the latest web technologies such as JS, XML, HTTPS, AJAX, MVC, Web Servers, Application Servers, etc. * Highly motivated self-starter with strong attention to detail and proven ability to prioritize and scope work. * Excellent logic, problem-solving, and troubleshooting skills. * Excellent verbal and written communication skills. * Ability to work effectively with diverse groups of people. * Flexibility to handle demands of a rapidly growing and changing workplace. * BS or MS in Computer Science or equivalent experience. Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Lead Full Stack Engineer - HuPortal Team
TTEC, Andhra Pradesh, Hyderabad
When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Lead Full Stack Engineer. At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion. As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. TTEC, formerly Teletech, is seeking a Sr. Full-Stack Engineer to join our India Customer Experience (CX) Center of Excellence (COE) within our Technology Services segment. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you’ll be doing: As part of our Product Engineering team, you will be a valuable contributor within our Humanify Enterprise group as a Sr. Full-Stack Engineer. You will work directly with the team to identity the design needs of the new or modified application features. The Sr. Full-Stack Engineer will have a seat at the table in all meetings such as project planning, estimation, standups, and stakeholder show & tell. * Participate in active discussions regarding new features for future projects. * Contribute to the Architecture/Design framework. * Help troubleshoot and verify bugs. What skills you’ll need: * 10+ year’s software development experience of web-based applications. * Good understanding of software development lifecycle (Agile experience a plus). * Cloud agnostic multi-tenant experience. * Experience with Java web applications and/or Hibernate, Spring, Spring MVC and/or Struts, JSP, Servlets, Web Services, XML, JUnit, Ant. * Java certification a plus. * Experience with Tomcat, JBoss, Weblogic or equivalent. * Proficient with SQL and relational database concepts. * Experience with UNIX or Linux environments. * Good understanding of the latest web technologies such as JS, XML, HTTPS, AJAX, MVC, Web Servers, Application Servers, etc. * Highly motivated self-starter with strong attention to detail and proven ability to prioritize and scope work. * Excellent logic, problem-solving, and troubleshooting skills. * Excellent verbal and written communication skills. * Ability to work effectively with diverse groups of people. * Flexibility to handle demands of a rapidly growing and changing workplace. * BS or MS in Computer Science or equivalent experience. Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Lead Java Engineer - Callmeback Team
TTEC, Andhra Pradesh, Hyderabad
When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Lead Java Engineer At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion. As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. TTEC, formerly Teletech, is seeking a Sr. Java Engineer to join our India Customer Experience (CX) Center of Excellence (COE) within our Technology Services segment. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you’ll be doing: As part of our Product Engineering team, you will be a valuable contributor within our Humanify Enterprise group as a Sr. Java Engineer. You will work directly with the team to identity the design needs of the new or modified application features. The Sr. Java Engineer will have a seat at the table in all meetings such as project planning, estimation, standups, and stakeholder show & tell. * Participate in active discussions regarding new features for future projects. * Contribute to the Architecture/Design framework. * Help troubleshoot and verify bugs. What skills you’ll need: * 10+ year’s software development experience of web-based applications. * Good understanding of software development lifecycle (Agile experience a plus). * Cloud agnostic multi-tenant experience. * Experience with Java web applications and/or Hibernate, Spring, Spring MVC and/or Struts, JSP, Servlets, Web Services, XML, JUnit, Ant. * Java certification a plus. * Experience with Tomcat, JBoss, Weblogic or equivalent. * Proficient with SQL and relational database concepts. * Experience with UNIX or Linux environments. * Good understanding of the latest web technologies such as JS, XML, HTTPS, AJAX, MVC, Web Servers, Application Servers, etc. * Highly motivated self-starter with strong attention to detail and proven ability to prioritize and scope work. * Excellent logic, problem-solving, and troubleshooting skills. * Excellent verbal and written communication skills. * Ability to work effectively with diverse groups of people. * Flexibility to handle demands of a rapidly growing and changing workplace. * BS or MS in Computer Science or equivalent experience. Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Database Engineer
Amazon, Hyderabad, Any
BASIC QUALIFICATIONSBachelors in Computer Science or Engineering, or equivalent experience. - 4+ years of experience as a DBA, Database Engineer, or similar role is required. - 3+ Experience with RDS (PostgreSQL, MySQL), Redshift and/or other RDBMS systems Experience in UNIX shell and SQL, and - 2+ years of experience in Database migrations, Creation of Objects in SQL, NoSQL technologies. - 1+ years experience DynamoDB, NoSQL Databases and/or other relational databases like RDS, PostgreSQL. - At least one procedural language such as Python, Ruby, Java, PerlDESCRIPTIONAmazon Fulfillment Technologies & Robotics - Central Support Team is currently looking for a Database Engineer position for it's Hyderabad, India office to design, develop and manage the persistence solutions that serve and support FTR needs. Database engineer will be part of the worldwide operations and responsible for designing, managing and maintaining highly complex, confidential, mission critical and high availability databases in a dynamic and fast paced environment. Key job responsibilitiesA day in the lifeA typical day on our team involves collaborating with other engineers to deploying new Databases through our large automated systems, and operationally supporting your newly deployed software. You will seek out new approaches to automate fixes for operational issues, use AWS services to solve design problems, and engage other internal teams to integrate your applications with theirs.You'll be part of a world-class team in an inclusive environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in DB storage technologies. About the teamAmazon fulfillment technologies & robotics (FTR) powers Amazon's global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.Platform Engineering Database Engineering Team is responsible for Engineering, Architecture, operations ,support and Scaling of databases for Amazon Fulfillment Technologies (AFT), SCOT (Supply Chain Optimization Technologies), WWCR (WW Customer Returns), Gift Cards and Amazon Payments systems.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience in supporting large-scale high-availability systems in a production environment.- Worked or Contributed to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.- Experience with Amazon Web Services such as IAM, EC2, S3, CLI, SDK or equivalent cloud services.- Knowledge of CI/CD tools, Development lifecycle & best practices for coding standards, code reviews, source control management, build processes, testing, and operations.- Proficiency in one or more programming languages such as Java, C#, Python, Go, ReactJS.- Excellent speaking-listening-writing skills, attention to details, proactive self-starter.- Excellent problem-solving skills.Salary: . Date posted: 04/04/2024 10:19 PM
Business Intelligence Engineer, Capacity Planning, WWCP AIS
Amazon, Hyderabad, TS, IN
DESCRIPTIONAmazon is seeking an outstanding Business Intelligence Engineer(BIE) to join Worldwide Capacity Planning Analytics Insights & Strategy team (WWCP AIS) . This rapidly-growing business within Amazon offers a creative, fast-paced, entrepreneurial work environmentAs a BIE, you will be play a key role in WWCP AIS by partnering with forecasters, supply planners, finance, technology and workflow teams to develop world class business intelligence solutions and forecasting systems. You will be working with small, strategically-focused team that partners with stakeholders WW to drive key business decisions by performing data analysis, designing and monitoring metrics. Key Responsibilities - Monitor existent metrics, analyzing data and partnering with internal teams to identify process, system improvement opportunities and come up with BI solutions - Take a proactive approach to defining new metrics, reports, and dashboards. - Drive business decisions by analyzing of demand and supply side metrics, designing and developing dashboards and reports - Extensive stakeholder management of data suppliers and data consumers worldwide who operate out of diverse geographies. Presentation of analysis to the senior leadership - Develop and improve data flow between multiple systems and provide self-service tools to the customers - Perform database management of the team, develop frameworks to process very large datasets - Support reporting modules, design and maintain data architecture for statistical research and development of planning systems. - Maintain data integrity and data quality of the team inputs and outputs. Perform validation and documentation - Participate in global capacity planning and customer service initiatives and project roll outs to cater to growing business needs Successful candidate will demonstrate: - Superior analytical ability and technical skills to come up with quick, innovative solutions - High attention to detail and proven ability to manage multiple, competing priorities simultaneously. - Superior verbal and written communications skills; particularly, the ability to deliver analysis in a clear and actionable format. - An ability to work in a fast-paced environment - A composed, poised and professional demeanor with a bias for action and ownership.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience writing complex SQL queries- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modelingPREFERRED QUALIFICATIONS- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets
Network Engineer
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & InfrastructureJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job Overview: We are in search of a talented and proactive Network Engineer to join our global Office Connectivity team. As a Network Engineer, you will be instrumental in the design, implementation, and maintenance of our organization's office networks worldwide. We are looking for someone with a strong technical background, problem-solving abilities, and a keen focus on optimizing and securing office networks on a global scale. Responsibilities: Participate in the design, implementation, and management of our organization's office network infrastructure globally, prioritizing high availability, reliability, and scalability. Collaborate closely with cross-functional teams to grasp business requirements and align network solutions with overarching organizational objectives. Configure and troubleshoot routers, switches, firewalls, and other network devices across various office locations to ensure optimal performance and security. Implement and maintain support for network protocols including BGP, OSPF, MPLS, IPSec, QoS, IPv6, SDWAN, and Multicast to cater to diverse office network needs. Utilize automation tools and scripting languages like Python and Ansible to streamline network processes and enhance operational efficiency across global offices. Monitor the performance of office networks, conduct regular audits, and implement necessary adjustments to optimize network resources and ensure consistent performance. Lead initiatives for network enhancement projects from inception to completion, ensuring adherence to quality standards and timely delivery across global offices. Provide tier 2 escalation support for LAN and WAN issues, collaborating effectively with vendors and other support teams as required to maintain network integrity globally. Develop and maintain comprehensive documentation of network configurations, standards, and procedures to facilitate knowledge sharing and ensure consistency across global office networks. Mentor and guide junior engineers within the team, fostering a collaborative environment that encourages knowledge exchange and skill development. Qualifications: Demonstrated experience as a Network Engineer in medium to large-scale enterprise environments, with a focus on supporting office networks globally. In-depth knowledge of routing and switching technologies, including Cisco Catalyst and Nexus platforms. Comprehensive knowledge of SD-WAN technologies, specific experience with Palo Alto Prisma SD-WAN preferred Working knowledge of AAA concepts including Cisco Identity Services Engine, EAP-TLS, MAB, TACACS, RADIUS. Cisco TrustSec experience is a plus Can demonstrate understanding of macro/micro segmentation concepts and practices Understanding of network security practices, with hands-on experience on platforms such as Palo Alto, ASA/Firepower firewalls. Proficiency in network automation using tools like Python, Ansible, and version control systems like git. Familiarity with network monitoring tools such as Thousand Eyes, LiveNX, New Relic, Wireshark, and iperf. Excellent communication skills and the ability to collaborate effectively with diverse teams across different geographical locations. Proven project management skills with a successful track record of leading network projects globally. Bachelor's degree in Computer Science or equivalent work experience. Industry certifications such as CCNP preferred. If you are passionate about leveraging network technologies to address complex challenges and thrive in a collaborative environment, we encourage you to apply for the Network Engineer position and contribute to shaping the future of our global network infrastructure. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/19/2024 03:20 PM