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Senior Application Support Engineer Salary in Hyderabad - PayScale

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Product Support Senior Engineer - Secureworks - INDIA
, Hyderabad, Telangana
Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks Taegis, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.www.secureworks.comWe enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about whats next. We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.Role Overview:We are looking for someone passionate about providing software support for our recently launched Taegis application.With Taegis customers get a fully managed solution delivered through our security analytics and operations platform, providing advanced threat hunting, detection and rapid response across endpoint, network, and cloud environments.You will work closely with product management and engineering to help our customers. The role will be the focal point for our customers in terms of support and will be an integral part of a global team that continues to innovate the product.Were an Agile team and work with a number of various software support tools to get our jobs done. The intricacies of our software include working with endpoint components, cloud components, next-gen antivirus components and others.The ideal candidate will have strong troubleshooting skills, be driven to help customers, and able to dive deep into a new product and learn it inside and out.Key Responsibilities:Perform triage and troubleshooting with the customerAssist software developers in the resolution of issuesRespond and communicate with the customer through various channels of communication (email, phone, chat)Create technical documents and knowledge base articlesDocument customer issuesAdhere to SLAs and strive to deliver excellent customer serviceAbility to be empathetic, accurate, compassionate, responsive, resourceful, and conscientiousConvey technical jargon in a wide array of syntax from beginner level users to developers in our tickets as well as knowledge base articlesMaintain excellent organizational, written and oral communication skillsPossess a strong sense of urgencyRole Requirements:Minimum of 3 years of software product support experienceMinimum of 1 year of experience with UNIX/Linux commandsMinimum of 2 years of experience working with Security Endpoint solutionsExcellent organizational, written and oral communication skillsExperience with AWS or Kubernetes or other cloud computing solutionsExperience working in a B2B SaaS environmentPreferred Skills:Understanding of scripting and debugging languages; Python, JavaScript, HTML and API''sBS in Computer Science, Software Engineering, Computer Engineering, or MISExperience working in the cybersecurity industryWorking hours: 24 x 7 schedule, with 12 hours rotating shiftsHere are more reasons to join our team!Take a look at what we offer and feel free to reach out to us for more details!Development programs and cyber-security training/ certifications because we grow togetherInternal Career Progression Plan for top performers - we encourage you to follow internal opportunitiesRegular workshops we are the largest community of cyber-security experts and we enjoy sharing our best practices during our Communities of Practice and to our traineesWork from home policy your time mattersMedical and Dental subscription flexible package and you can include your family membersLife InsuranceAnnual Performance BonusMeal ticketsWhy work with us?Secureworks, a Dell Technologies company, is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regula
Senior Engineer, Software Engineering
, hyderabad, IN
XPO India Shared ServicesBe a Part of Something BigWhat you'll do on a typical day:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned.stylelist:style:type:square::Manages team of Engineers, supervise team of 5 : 10 employees.:Ensure the availability and efficient working of the services in compliance with the non:functional expectations. :Plan and implement continuous improvements and changes in the ecosystem through automation.:Handle service interruptions towards resolution within the defined SLAs with a mindset of continuous improvement:React to events (monitor alerts, support escalation issues, internal incidents), i.e., incidents that hit the application or the underlying infrastructure. Troubleshoot and resolve the service interruption (either hands:on or by guiding 3rd party for incident resolution actions with clear instructions):Provide information for root cause analysis and/or conduct postmortem and provide reports.:Provide recommendations/workarounds for identified problems.:Liaise and act with others (end users, internal teams) for incident and problem management.:Documentation: Create documentation tuned for the intended audience, including runbooks, Knowledge Base articles, how:to articles:Communication: Communicate with different stakeholders and vendors on technical level. Able to translate the impact of technical issues and concept to non:technical users for impact assessment.What you need to succeed at XPO:stylelist:style:type:square::Minimum Required Education: B.Tech / BE / in Computer Science / MCA or related field.stylelist:style:type:square::Minimum Required Experience: 8 to 12 years as an Operations Engineer / Dev Ops / Dev Sec Ops engineer with experience in multiple layers of software development / production management. Technical Competencies:stylelist:style:type:square::Proven ability to triage problems quickly, assess the problem's impact and severity, and provide appropriate response. Ability to provide workarounds for the system to work while not ignoring the need for root cause troubleshooting.:Must be comfortable reading and writing in any of the following: C++, Java, Python:Good working knowledge of ITIL processes and procedures (e.g., incident, problem, emergency change):Experience with IAC/CM tools (Terraform, Cloud Formation, Ansible, Chef, Puppet, Salt):Understanding of containers and related technologies such as Swarm and Kubernetes in a production environment:Broad technology experience with Automation SoftwareBe part of something big.XPO India Shared ServicesBe a Part of Something Big
Software Development Engineer, Amazon Business International Expansion
Amazon, Hyderabad, TS, IN
DESCRIPTIONAmazon Business represents an incredible opportunity to address a vast new market segment and customer base. AB is the one the fastest growing business for Amazon. We are focused on building solutions that enable our business customers enjoy business relevant selection (products and services), with the convenience we offer to our customers today across multiple devices, marketplaces and regions.Similar to Amazon.com we aspire to be the preferred choice for all types of business (Sole proprietors, small businesses, schools, universities, hospitals, government, enterprises (and everything else). The needs of these business customers are different from those of the traditional Amazon customer, so we are reinventing everything from how we offer our selection, pricing, customer experience and offer unparalleled customer support.We have the opportunity to disrupt how business buy in the age. AB has already grossed $4B since its inception – this was the easy part. The next billion and counting are going to be incredibly hard and challenging. We need dynamic individuals like you who will solve scale and automation problems to get us the next billions!Key job responsibilities• Participate in the full development life cycle, working within broadly defined parameters, including test plan execution and software quality needs.• Own the delivery of a piece of a system or application• System Design (front-end / back-end, performance, security, etc)• Execution against project plans and delivery commitments.• Build software solutions where the problem is defined to a point.• Create and execute appropriate project plans, test strategies and processes for development activities in concert with business and project management efforts.• Drive improvements in processes and operational excellence• Help to mentor junior team membersA day in the life• The ideal candidate will be a leader, quick learner and be able to work independently. He/she should be able to operate in a very fast paced environment where time to hit market is super critical.• The candidate will need to balance technical leadership and savvy with strong business judgment to make the right decisions about technology choices.• 5+ years of agile software development methodology experience• Experience with common technologies such as Java, Spring, AWS, TypeScript, and ReactJSAbout the teamOur team in Hyderabad is committed to expand Amazon Business in International Marketplace . System integrations brings lot of complexities from business and tech perspectives.We believe well guided user experiences are key to navigate dealing with ambiguity and build seemless expansion experience to customers and partners as well as bringing down the expansion time from years to months to few days.This is a rare opportunity to be part of a team that will be responsible for building a successful, sustainable and strategic business expansion for Amazon with senior technology and product leaders.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languagePREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $115,000/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.
Senior Business Intel Engineer, Global Procurement Organization
Amazon, Hyderabad, TS, IN
DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptional people. Amazon is seeking a Senior Business Intelligence Engineer to join the Global Procurement Excellence (GPE), Business Intelligence (BI) team.GPE is part of the Global Procurement Organization (GPO). It is the single channel for Amazon globally that creates, delivers and maintains core procurement capabilities while executing best-in-class S2P policies, processes and digital solutions. The pillar drives efficiency, control & compliance and delivers a user and supplier centric procurement experience consistently across teams, businesses and regions. BI enables metric-driven capabilities for the Procurement leaders through secure, performant, scalable & sustainable reporting & analysis products. We make the data speak. Providing Amazon-standard customer experience is in our core. We build trust with leaders and provide analysis they need and we do that on a timely and top-quality manner.Having actionable analytics is part of our culture and we insist on timely, accurate, scalable and actionable business intelligence. A Senior Business Intelligence Engineer should be able to cope with a fast pace environment, work on multiple deliverables and in parallel, be comfortable with prioritizing efficiently and communicating progress and blockers in an effective manner.Key job responsibilities• Manage a portfolio of BI solutions related to supplier risk and performance management, work with multiple stakeholders and communicate effectively progress and blockers with the project team and sponsors. Identify high impact business problems and present written recommendations on solutions that will drive the future of EU Ops Procurement• Design and own processes that are customer centric and will improve the operational efficiency. • Develop ETL jobs and analytical layers that require in depth knowledge in scripting and OLAP concepts (Data Marts, Data Cubes, Python-Based Data Analysis Layer etc.).• Implement metadata management and follow core data governance practices• Develop visualizations that are fast and easy to comprehend.• Adopt existing best practices or contribute to improving them; solution design, development, validation and documentation practices.A day in the lifeA Senior Business Intelligence Engineer manages requirements from a large group of customers, understands how they operate and is able to build solutions that return the right strategic value back to the organization. Improves the way that customers interact with data and analytics. Works cross functionally, interacting with other tech and non-tech teams globally to align on requirements and solutions. Develops and maintains strong networks and partnerships across organizations, builds trusted relationships. Keeps customers and stakeholders up to date. Innovates in data engineering, analysis, statistics and visualization.About the teamGPE BI enables metric-driven capabilities for the Procurement leaders through secure, performant, scalable & sustainable reporting & analysis products. We make the data speak. Providing Amazon-standard customer experience is in our core. We build trust with leaders and provide analysis they need and we do that on a timely and top-quality manner. We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Experience working directly with business stakeholders to translate between data and business needs- Knowledge of data warehousing and data modeling- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with AWS technologies- Experience using Cloud Storage and Computing technologies such as AWS Redshift, S3, Hadoop, etc.- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience building measures and metrics, and developing reporting solutionsPREFERRED QUALIFICATIONS- Experience managing, analyzing and communicating results to senior leadership- Experience with theory and practice of information retrieval, data science, machine learning and data mining- PhD in statistics, data science, or an equivalent quantitative field
Digital Engineering Lead Engineer
, hyderabad, hyderabad district, IN
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Senior Lead Engineer to join our team in Hyderabad, Telangana, India.Ability to understand functional design/requirements documents and provide scalable solutions for the same:Should be able to troubleshoot with optimum debugging skills:Should be able to take responsibility for the quality of work produced.:Ensuring that the system issues are in accordance with the agreed SLAs stated in the contract:Providing progress and status reports at regular intervals to the client or the Apisero/NTT leadership:Should be flexible to work in multiple shifts and on call support.:Should be flexible to learn new technologies:Should be able to perform SFDC customizations including but not limited to Workflow, Validation Rules, Process Builders, Approval Processes, Flows.:Ability to debug Security, Data and Sharing Model issues:Ability to integrate to and fro external using REST/Soap implementations:Capable of performing reviews of the work done by team members.:Strong written and verbal communication skills:Excellent problem solving and multitasking skills:At least 5 years and above of solid Salesforce development experience:Proposing process improvement by surfacing functions and/or processes which receive high volume of maintenance calls to propose how these functions can be fine:tuned and/or redesigned to serve the client's needs better:Having at least 1+ year in Integrations:Experience in any of the clouds: Sales, Service, Marketing and community.:Should possess expertise in some of the managed packages like Apttus, Xactly preferred.:Should be responsible for the client stand:up schedules, leading the call, or being a first officer in the call.:Should be responsible for responding to the client emails on priority be it an issue or other ask.:Sometimes responsible for WSRs.:Responsible for solution review, leading a team, providing solutions.:Responsible for Release Managerial work and Technical Documentation.:Experience into niche technologies like Financial Service Cloud (FSC), CPQ, Billing, Einstein Analytics, Field Service Lightning(FSL), Vlocity ogies are preferred .:Willing to work from 10pm to 7am shift for at least two weeks in a month.About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Senior Software Engineer (Mobile App) - Legacy Hu Team
TTEC, Andhra Pradesh, Hyderabad
When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Senior Mobile App Developer. At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. The Senior Mobile App Developer will be responsible for the ongoing maintenance and evolution of our API Framework Software Development Kits (SDKs) and may be asked to support other projects in the Ttec Organization. The API Framework project is built on the Spring Tool Suite (STS) using Java. Our Mobile SDKs allow us to provide Call Center (Chat, Voice, Email) support to Ttec customers. What skills you will bring: * Maintain and evolve all aspects of Mobile SDKs (Android, iOS) * Write code, fix bugs, improve performance of existing implementation * Upgrade the various applications (Test Harness, Clarity Demo App) * Rewrite tools and SDKs from the ground up as necessary * Fix bugs and add client-side features * Troubleshoot and Resolve Production issues in a timely manner What you'll be doing:* Bachelor’s degree in Computer related field * 5+ years of Android Development experience * Strong iOS Development skills or enthusiasm to learn * Good understanding of the Software Development Life Cycle * Strong Object-Oriented Design and Programming skills * Experience working in an Agile environment (Scrum, Kanban) * Experience with popular SQL and NoSQL Databases (SQL Server, Postgres, Mongo) * Experience in UNIX or Linux environments * Strong communication skills Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Senior Verint Escalation Engineer
TTEC, Andhra Pradesh, Hyderabad
When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Senior UCCE Escalation Engineer. At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the ground floor of this expansion. As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences. TTEC is seeking a Cisco UCCE Senior Escalation Engineer to join our Technology Services team. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you’ll be doing: As part of our Managed Services Support Engineering team, you will work with our enterprise level clients providing medium to advanced troubleshooting support services in Cisco contact center solutions. What you’ll bring to us: Provide support to enterprise level customers regarding advanced UCCE issues. Ability to work in a delivery support environment that involves structured processes and timelinesExperience with a disciplined development methodology and release management processTelecommunications: Development & Administration skills on any major switch platform (Aspect, Avaya, Nortel)Familiarity with Cisco Email Manager and Cisco Unity Architecture deployment, support, and administration preferred.Familiarity and exposure to SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis/voice protocolsMulti-site configuration and hybrid of enterprise level IP and TDM environments What skills you’ll need: 4+ years administration, troubleshooting and support experience with Cisco Unified Contact Center Enterprise applications. Integration and deployment experience with these applications is highly desirable.Cisco IP Dialer development and support experienceExperience with Cisco IP-IVR Application performing design, development, and support functions.Experience performing Cisco ICM scripting, design, deployment, administration, and troubleshooting.Experience with Cisco CVP Application design, development, administration and troubleshooting.Exposure with Cisco UCCE Solution Architecture and Integration.Experience with call recording solutions, Calabrio preferredMulti-site configuration and hybrid of enterprise level IP and TDM environmentsCisco Certifications (i.e., CCNA, CCDP, CCIE) preferredAbility to obtain US Security clearanceEmployment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Senior Software Engineer
Microsoft Games, Hyderabad, Any
Storage is experiencing incredible innovations right now. The innovations of storage technologies and cloud connected devices are having a profound effect on every area of Microsoft's business. Storage devices are getting larger in capacity, faster in performance and intelligence at an astounding rate; our customers are expecting seamless experiences across devices and across local and cloud boundaries. Come and join the team that builds the platform and end user experiences for storage across Windows devices and the Cloud. We deliver storage solution for Windows, Azure, IoT and new devices that Microsoft and our industry partners ship in the future. This area involves tough challenges and provides tremendous upside opportunities including leveraging the reduced size, portability and increased functionality of new storage devices, improved software platform infrastructure, emerging protocol standards, seamless integration of local and cloud storage and development of solutions to new content usage paradigms. In Core OS (Operating System), we are responsible for the Operating Systems that power Azure, Microsoft's Linux Operating System (OS), the platforms for Windows Client and Xbox, and our Windows Server ecosystem - through all of these, we support every one of our cloud businesses and billions of customers around the world. In this era of ubiquitous computing, systems software excellence has never been more important for Microsoft. High quality, high-efficiency operating systems and platform components underpin everything we do as a company, from making our systems more reliable for our customers, to increasing our competitiveness by reducing Cost of Goods Sold (COGS), to delivering new features and capabilities to delight customers - that's all us! Our team is expanding our focus on Linux and cloud-native storage solutions. To deliver on our vision, we are looking for a technology enthusiast who is excited about the prospect of learning and driving innovation across our storage stack, across our partnering teams and across the industry. We seek a technical leader that will bring clarity and energy to the team and will help us execute and innovate at a rapid pace. This is an opportunity that will improve your knowledge of storage, filesystem, storage firmware, system architecture, distributed storage and will provide ample opportunities for industry wide impact. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.ResponsibilitiesYou will be responsible for developing and maintaining storage and file system virtualization components across client, server, and cloud systems, on both Windows and Linux operating systems. You will conceive, design, and implement storage virtualization features in tandem with partners inside and outside of Microsoft to address the business needs of our customers. Other responsibilities will include: Performance analysis of designs and implementations, taking into consideration the rapid advancements in storage technologies Ownership of the software engineering process from design, development, code review, validation, delivery, and maintenance Working as a team member, authoring documentation and tools that improve the team's ability to develop and maintain software, participating in design discussions and code review outside of your immediate scope, and assisting less experienced team members in their personal growth Building an understanding of the wider storage ecosystem and bringing that understanding to the table as new features are considered Foster an inclusive and collaborative team culture QualificationsRequired Qualifications : BS in Computer Science orequivalent degree 7+ years of industry experience with C/C++ 4 years of experience with systems programming in Linux or Windows Preferred qualifications : Bachelor's degree in computer science or related technical field AND 7+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR master's degree in computer science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience Experience with storage in Kubernetes Experience in analysing storage performance and functionality in storage subsystems Familiarity with current and emerging storage technologies Familiarity with storage virtualization concepts like Redundant Array of Independent Disks (RAID), caching, tiering and thin provisioning Experience in operating systems (Linux or Windows) is a plus, as is general storage stack development experience Experience with filesystems, Databases, KV (Key Value) stores e.g. Rocks DB (Database), Atomicity, Consistency, Isolation and Durability (ACID) transactions is a big plus 3+ years of experience with kernel and device driver development in Linux or Windows Strong communication and collaboration skills Strong understanding of systems software Strong coding, debugging, testing, and problem-solving skills A track record of solid results across multiple ship cycles Experience in Block Storage and Filesystem Thorough understanding of modern computer architectures found in desktop PCs and servers, including computer networking IDCAzureEPHiring Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Salary: . Date posted: 04/04/2024 03:24 AM
Senior Site Reliability Engineer / SRE - Hyderabad
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software EngineeringJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good- you've come to the right place. Your ImpactYour ideas will help shape the direction of our organization - picture yourself working on groundbreaking technologies, solving thought-provoking technical problems, and driving customer success. For this role, the Salesforce Site Reliability Engineering team is looking for help to support our Marketing Cloud Growth and Account Engagement products. You will be responsible for developing and maintaining our observability products, building tools and automation to reduce manual toil, directly responding to customer-impacting system failures and complex outages, and proactively address and improve performance and/or availability. You will focus on influencing and developing an availability and service ownership mindset at Salesforce, helping develop service level objectives, be involved in system design and focus on improving the overall reliability of our product. Success in this role will entail a strong focus on technical influence, an engineering mindset, demonstrated experience with automation, as well as large-scale/distributed production engineering experience. We blend automation and engineering standard methodologies to remove operational toil, driving self-healing and resilience initiatives including game day exercises. Come help us build and grow the trust and reliability of Salesforce's software infrastructure at one of the world's largest Enterprise Cloud Computing companies! Requirements5+ years of experience as a systems engineer, developer, or equivalent technical experience.A related technical degree required.Ability and experience in on-call and escalation processes, responding to high priority issues.Programming experience in at least one of the following languages, such as Go, Java, Python or Javascript.Familiarity with Oracle and/or other relational databases (Postgresql, MySQL etc).Experience working with Public Cloud Infrastructure such as AWS.Experience with monitoring and observability standard processes, implementations and administration.Previous experience with observability tooling such as Grafana, Splunk, Datadog etc.Good understanding of DevOps Concepts e.g. ability to debug, optimize code, and automate routine tasks.Experience using Unix: Bash.Ability to operate in a high-pressure environment, troubleshoot and navigate through stressful and multiple concurrent priorities, such as incident management and investigation escalations.Systematic problem-solving approach, coupled with a strong sense of ownership and drive.Excellent Communications skills.Ability to document technical concepts.Willingness to be a mentor and peer to help fellow teammates grow.Preferred SkillsDemonstrable experience with container-based architectures: Docker/ Kubernetes etc.Experience implementing metrics to instrument service health.Knowledge or past experience with selenium or similar automative web testing.Experience with large-scale distributed systems.Experience designing and deploying high-performance production services with extensive monitoring and logging practices and their applications to alerting and service health.CI/CD automation experience, including Github.Solid understanding of orientated coding, such as Java, PHP.Good understanding of concurrency and parallelism. BENEFITS & PERKS Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!World-class enablement and on-demand training with Trailhead.comExposure to executive thought leaders and regular 1:1 coaching with leadershipVolunteer opportunities and participation in our 1:1:1 model for giving back to the communityFor more details, visit https://www.salesforcebenefits.com/Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/03/2024 03:15 PM
Senior Financial Analyst, Controllership
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- 4+ years of tax, finance or a related analytical field experience- 2+ years of creating process improvements with automation and analysis experience- Bachelor's degree in finance, accounting or related field- 2+ years of building financial and operational reports/data sets that inform business decision-making experienceDESCRIPTIONAmazon is seeking an experienced Sr. Financial Analyst to support financial reporting and analytics in Amazon Transportation Services, a leader in the global supply chain revolution through pioneering robotics, revolutionary automation initiatives, seeking sustainable solutions such as electric vehicles, and introducing one-day delivery for millions of products, in order to deliver billions of packages to delight customers Career Opportunities:Controllership seeks an Accounting and good in Finance to own Financial Reporting and Analytics and ensure financial statements are correct in transportation space for inbound, middle mile and outbound. Experience in this team opens up several career opportunities across Amazon. You will learn to produce insightful financial reporting, build robust and repeatable financial processes, controls, and perform in-depth analysis on transportation spend numbers. Given the nature of our business, you will learn to venture into unknown territory, and learn how to succeed in a new space. Team Exposure:This role partners across transportation, fulfilment, supply chain, and technology teams to improve efficiencies while improving customer experience globally. This role works with business intelligence engineers, accountants, accounting managers, data engineers, program and product managers. This role creates a "learn by doing" environment by engaging with business and technology to promote and encourage continued customer focus. You will anticipate and resolve bottlenecks while balancing business needs and escalating where appropriate. Success in this role:The successful candidate has demonstrated the following : Good in developing insights using financial trend analytics, activity based costing, econometrics, and/or statistics. The candidate should have excellent verbal and written communication as the role requires heavy partnership with global teams. This role will work in a dynamic environment working with some of the world's largest data sets in logistics costing and financial reporting. As such, the Sr. Financial Analyst must combine excellent business analysis skills and should be able to derive actionable cost measures for consumption across Amazon.Key job responsibilities - Use solid financial knowledge and business acumen to build financial models, interpret data, draw conclusions, and make recommendations that deliver results, drive improvements, and influence leaders throughout Amazon. These decisions can have global impact. - Delivers weekly/monthly financial close. Uses financial systems and advanced MSExcel functions to work with large data sets. Outputs plans, forecasts, budgets, and consolidations. - Driving continuous improvement and standardization of processes, including implementation of good practices in the controllership area - Supporting financial reporting and operating planning, demonstrating finance acumen and should be able to quickly adopt to different business needs - Preparing concise commentary, tailored to various levels of stakeholders, and collaborating with operations' leaders and other teams - Uses active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjusts style for various audiences to articulate complex finance issues clearly. - Collects and analyzes quantitative data to develop relevant reports that drive cost reductions. - Participates in hiring and mentoring peers. Seeks and leverages diverse perspectives in all activities. - Identifies opportunities to resolve defects proactively. Improves, scales, or simplifies finance tools across teams and organizations.A day in the lifeThe Sr. Financial Analyst blends reporting, critical thinking and ownership skills. while understanding and further developing financial applications. A typical day in this role provides an opportunity to resolve ambiguous problems, own month end close deliverables, work with tech partners to resolve technical issues and ensure successful accounting automation launch for month end close processes.About the team Transportation Controllership is a global finance team responsible for Financial Reporting activities, establishing Financial Control Frameworks and Advance Analytics in the transportation space, including import, domestic inbound, warehouse transfer, and outbound shipments. We partner closely with transportation business units and tech teams as they work to continually refine and scale the business to keep pace with Amazon's rapid growth. Along with our partners in Accounting, we are responsible for the contractual and managerial closing the books on Transportation spend.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 2+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience- 2+ years of transactional accounting field experience- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)- CA or CPASalary: . Date posted: 04/10/2024 10:10 PM