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Senior Software Engineer
Microsoft Games, Hyderabad, Any
Storage is experiencing incredible innovations right now. The innovations of storage technologies and cloud connected devices are having a profound effect on every area of Microsoft's business. Storage devices are getting larger in capacity, faster in performance and intelligence at an astounding rate; our customers are expecting seamless experiences across devices and across local and cloud boundaries. Come and join the team that builds the platform and end user experiences for storage across Windows devices and the Cloud. We deliver storage solution for Windows, Azure, IoT and new devices that Microsoft and our industry partners ship in the future. This area involves tough challenges and provides tremendous upside opportunities including leveraging the reduced size, portability and increased functionality of new storage devices, improved software platform infrastructure, emerging protocol standards, seamless integration of local and cloud storage and development of solutions to new content usage paradigms. In Core OS (Operating System), we are responsible for the Operating Systems that power Azure, Microsoft's Linux Operating System (OS), the platforms for Windows Client and Xbox, and our Windows Server ecosystem - through all of these, we support every one of our cloud businesses and billions of customers around the world. In this era of ubiquitous computing, systems software excellence has never been more important for Microsoft. High quality, high-efficiency operating systems and platform components underpin everything we do as a company, from making our systems more reliable for our customers, to increasing our competitiveness by reducing Cost of Goods Sold (COGS), to delivering new features and capabilities to delight customers - that's all us! Our team is expanding our focus on Linux and cloud-native storage solutions. To deliver on our vision, we are looking for a technology enthusiast who is excited about the prospect of learning and driving innovation across our storage stack, across our partnering teams and across the industry. We seek a technical leader that will bring clarity and energy to the team and will help us execute and innovate at a rapid pace. This is an opportunity that will improve your knowledge of storage, filesystem, storage firmware, system architecture, distributed storage and will provide ample opportunities for industry wide impact. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.ResponsibilitiesYou will be responsible for developing and maintaining storage and file system virtualization components across client, server, and cloud systems, on both Windows and Linux operating systems. You will conceive, design, and implement storage virtualization features in tandem with partners inside and outside of Microsoft to address the business needs of our customers. Other responsibilities will include: Performance analysis of designs and implementations, taking into consideration the rapid advancements in storage technologies Ownership of the software engineering process from design, development, code review, validation, delivery, and maintenance Working as a team member, authoring documentation and tools that improve the team's ability to develop and maintain software, participating in design discussions and code review outside of your immediate scope, and assisting less experienced team members in their personal growth Building an understanding of the wider storage ecosystem and bringing that understanding to the table as new features are considered Foster an inclusive and collaborative team culture QualificationsRequired Qualifications : BS in Computer Science orequivalent degree 7+ years of industry experience with C/C++ 4 years of experience with systems programming in Linux or Windows Preferred qualifications : Bachelor's degree in computer science or related technical field AND 7+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR master's degree in computer science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience Experience with storage in Kubernetes Experience in analysing storage performance and functionality in storage subsystems Familiarity with current and emerging storage technologies Familiarity with storage virtualization concepts like Redundant Array of Independent Disks (RAID), caching, tiering and thin provisioning Experience in operating systems (Linux or Windows) is a plus, as is general storage stack development experience Experience with filesystems, Databases, KV (Key Value) stores e.g. Rocks DB (Database), Atomicity, Consistency, Isolation and Durability (ACID) transactions is a big plus 3+ years of experience with kernel and device driver development in Linux or Windows Strong communication and collaboration skills Strong understanding of systems software Strong coding, debugging, testing, and problem-solving skills A track record of solid results across multiple ship cycles Experience in Block Storage and Filesystem Thorough understanding of modern computer architectures found in desktop PCs and servers, including computer networking IDCAzureEPHiring Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Salary: . Date posted: 04/04/2024 03:24 AM
Learning Experience Designer, AGI Data Services
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS5+ years experience in Instructional Design, Instructional Technology, or Learning Technology 3+ years experience using eLearning development tools such as Articulate Storyline, Rise, Camtasia, Adobe Photoshop, Adobe Illustrator, Adobe Premier Pro, Vyond, and Captivate and other video editing and graphic design software.5+ years of Microsoft Office products and applications experienceExperience in working or contributing to training design or planning projects Adept with basics of visual design principles Experience with user experience design principlesDESCRIPTIONThe scope of a Learning Experience Designer (LXD) in ADS is for an individual contributor independently responsible for the full cycle of Analysis, Design, Development, Implementation and Evaluation (ADDIE) for development of learning experiences to address complex or ambiguous problems. The LXD has expert level LXD-skills across ADDIE, adult learning theories, visual experience design and assessment methodologies using rapid authoring tools that can adapt to a range of delivery methods (i.e. in-person or vILT, e-Learning, blended, microlearning such as videos, infographics, job aids, etc.). The LXD leverages this expert skill to optimize procedures and share best practices with less experienced LXDs. The LXD has 3+ year program management experience or 2+ years of experience as a Learning Experience Designer.A LXD uses knowledge and skill to decide which actions to take while leading program level and curriculum-level LXD goals and moderately impacts team goals. A LXD is able to design short-term solutions and deliver independently on defined program strategy, and seeks limited guidance on business problem and solutions. The LXD is also expected to analyze curriculum metrics post launch, to make recommendations for improvement.Key job responsibilitiesThe AGI- DS organization is engaged in the data processing to support the voice recognition for Alexa, the cloud-based service that powers devices like Amazon Echo, Echo Show, Echo Plus, Echo Spot, Echo Dot, and more. The Alexa service is always getting smarter, both for features, and for natural language understanding and accuracy. Because Alexa's brains are in the AWS cloud, she continually learns and adds more functionality, every hour, every day. We also are building the future with Alexa LLM and generative AI. Come build the future with us.The KM (Knowledge Management) team is responsible for driving high quality training content for data associates located across the globe. This includes creating engaging process and tool content, including instructor-led training, E-Learning and self-paced learning, blended learning, virtual classroom design, building tool kits and study guides, and performance support aids for all global sites.Do you like developing technical training, including video creation, instructional design and graphic design to create high impact training curriculum? AGI - DS is looking for innovative learning professionals to support the development of engaging digital training for our front-line data associates.As a Training Content Specialist, you will be an eLearning developer creating digital assets using standard instructional software tools to develop training that will inspire our learner population.Roles and Responsibilities will include, but are not limited to:• Develop learning solutions using eLearning development tools, which include using storyboards and design direction to create digital assets such as videos, graphics, and modules. • Ability to rapid develop digital assets to support course content for a frequently changing environment.• Strong video editing and development skills• Partnering with Learning Experience Designers to produce high quality eLearning content• Support curriculum maintenance reviews for developed training and update learning assets according to maintenance cycles.• Design and Develop templates • Experience with SCORM requirements.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, IND | Hyderabad, TS, INDPREFERRED QUALIFICATIONS• Ability to communicate effectively and interview stakeholders for technical information• Project management experience• Experience working on a fast-paced Instructional Design team• Knowledge or experience with using gaming mechanics in eLearning assets• Experience working with Learning Management Systems (LMS) such as Cornerstone• Understanding of Adult Learning Theories and ADDIE model• Experience working on an Agile team working in SprintsSalary: . Date posted: 03/29/2024 09:21 AM
Technical Writer - Builder Experience and Success
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS* 3+ years of technical writing experience* Bachelor's degree* Proven track record in technical editing and writing, demonstrating the ability to distill and articulate complex information clearly.* Self-directed and adept at working independently, yet equally comfortable and effective in a collaborative team environment.* Strong affinity for technology, with demonstrated experience in using Content Management Systems (CMS).DESCRIPTIONThe Builder Experience and Success team empowers Amazon engineers, designers, and product managers (i.e., "builders") to maximize their impact on Selling Partners. We provide products that make builders' lives easier and reduce the effort they need to spend on undifferentiated tasks so they can focus innovating. Our tools and services make it simple for builders to design, develop, launch, and A/B test high-quality, performant, and secure applications for Amazon Selling Partners. The Builder Experience and Success team is seeking a motivated and passionate Technical Writer who possess a unique balance of technical depth and excellent stakeholder management skills. The Technical writer will partner with internal Amazon teams to enhance their use of Amazon builder tools. Your responsibilities will include managing the internal Builder documentation portal, creating training materials, and authoring developer tools documentation .The ideal candidate for this role will possess exceptional writing skills and the discipline to track and manage editorial work across multiple projects simultaneously. You will demonstrate strong stakeholder management skills, gathering requirements for documentation, analyzing gaps, and managing competing priorities. Your ability to set clear expectations and timelines is crucial, as is your capacity to work independently while adhering to our processes, and guidelines. As a Technical Writer in the Builder Experience team, you will work within a cross-functional environment alongside a talented team of editors. The role will involve producing high-quality technical documentation and demonstrating excellent communication skills. You will follow our style guides to create clear and concise content that aids Amazon Builders in their success. Collaborating with fellow writers and internal business partners like program managers, UX designers, and software development engineers, you will develop impactful content. Key job responsibilities* Create documentation for internal Amazon Builders in collaboration with Subject Matter Experts (SMEs).* Strategize and write content for complex projects impacting Builder experience.* Manage a work queue of documentation requests* Constantly advocate for improvements to the Builder experience and documentation quality standards* Author content according to a style guide and , and identify opportunities to updating or improving our content standards* Follow existing content maintenance and support mechanisms* Peer review other Technical Writers' workWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS* Experience thriving in dynamic, fast-paced environments* HTML/XML experience* Familiarity with AWS productsSalary: . Date posted: 04/08/2024 10:33 AM
Content Developer, D2AS Workflows
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- 2+ years experience in program / project management.- 2+ years experience creating content - with a portfolio to demonstrate it.- Experience with coding/content tagging (in HTML, XML or scripting languages).DESCRIPTIONAmazon's D2AS Workflows team creates and manages support content that helps our associates resolve issues for a wide range of products, including Alexa, Fire TV, Tablets and E-readers, as well as digital services like Amazon Music and Prime Video.The D2AS Workflows team is looking for a Content Developer to join their team on a full-time basis. The role will involve content development for Astro / AC3 (associate-facing content platform) and Cantilever, Message Us, and Product Lifecycle Support (customer-facing platform with self-serve support content). In addition to developing content for D2AS product and feature launches, you will identify opportunities to optimize content quality in order to improve the associate experience and solve customer issues. This role is an excellent opportunity to learn new content authoring and technical skills and gain additional insight into how the Amazon CS network collaborates to provide the best possible experience for our customers. The ideal candidate will have the ability to understand and clearly document complex technical concepts and processes. You will have experience with technical writing, content quality review or testing, and continuous improvement. You are self-motivated and able to work independently with the organizational discipline to track and manage your work for several projects within tight deadlines. The candidate will have proven ability to make quick decisions under pressure in ambiguous circumstances, and will have a record of extraordinary attention to detail and follow-through. You should have a strong quality focus and demonstrate proven innovation to find solutions to increase efficiency. You are a problem solver with an interest in technology and Amazon devices, digital products and services.Key job responsibilities• Learn how to develop content for global D2AS associates and customers.• Learn DITA XML content models and learn how to develop XML topics in the Content Management System (CMS) and workflows in Janus.• Audit existing content and analyze data to make decisions for content improvements.• Author, modify and update workflow content based on audit results to improve associate and customer experiences.• Identify opportunities to reuse content where it benefits the authoring effort, associate comprehension and issue resolution effectiveness.• Implement XML coding by hand (creating xml files, cleaning up partially coded content and adding code where needed).• Adhere to the content style guide and authoring standards.• Use the Amazon Contact Tenets (ACTs) to develop support content that raises the bar and delivers best in class customer experiences.• Analyze data reports with usage metrics for Astro and Cantilever using web analysis tools like Tableau and Heartbeat.• Respond to associate feedback on Astro within defined SLAs / resolution timeframes.• Perform global content updates, and professionally reply to feedback from our associates and partner teams.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience with A/B testing.- Experience effectively partnering with remote and global team members.- Experience developing and managing content for an international audience.- Experience in Customer Service.- Experience in developing technical or troubleshooting content.- Experience coding in DITA XML, and using XMetal or Oxygen editors, or using Content Management Systems.- Experience with content metric / data analysis.- Working knowledge of Agile methodology- Experience with process and /or customer experience improvement projects.Salary: . Date posted: 04/12/2024 10:09 PM
Quality Assurance Engineer 1, International Seller Growth
Amazon, Hyderabad, TS, IN
DESCRIPTIONGreat opportunity to improve quality of products and platforms that drive international seller growth business contributing significantly, to Amazon's top line growth. Key job responsibilitiesAbility to understand test strategy is defined and use this as guide rail for authoring test plans and test caes with minimum guidance from manager/peers. Collaborates with peers. Generally works with 1 team. May mentor interns or new hires. Automates repetitive tasks or test cases using established tools. Test solutions may need refinement. Escalates issues appropriately. Applies existing test solutions to meet team or project needs Writes and executes test plans for small components or features. Files valid bugs that include all relevant details. Enforces and reports on operational and quality metrics as well as identifies inefficiencies in test process. Understands fundamental test methodologies and how they apply to team projects and the QA process. About the teamThe ISG Team’s mission is to set our worldwide Sellers up for success across our global Marketplaces. We deliver needle-moving initiatives which provide a seamless experience to Amazon Sellers at each step of the Seller journey. We enable Sellers across the world to list millions of products at scale across multiple categories and dozens of languages in our global Marketplaces. This includes automatically mapping Seller product information to the Amazon namespace and automating complex decision making (like Product Classification in our Catalog) on the Seller’s behalf. We provide Sellers with strategic selling recommendations based on hybrid demand signals (like high-value products they should start selling in additional Marketplaces). We partner with Amazon Business to build best-in-class solutions that allow B2B Sellers to reach a wide customer base and drive billions of dollars in revenue. We continuously improve the state of the existing catalog created by Amazon Sellers through smart solutions that automatically identify and fix defects using self-learning heuristics leveraging textual and image-based signals. And more…We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ years of quality assurance engineering experience- Bachelor's degree- Experience in manual testing- Experience in automation testing- Experience testing back end services- Experience in UI and API automation testing (Selenium/SOAPUI)PREFERRED QUALIFICATIONS- Experience in API & Mobile testing- Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control