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Data Centre Linux & HW Engineer, India, Data Center Operations
Amazon, Hyderabad, TS, IN
DESCRIPTIONData Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help us expand AWS Cloud offerings to the next level.To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you! Come and work for the world’s most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations.The Opportunity: Data Centre Operation Technician This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. ADSIPL’s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India.A Data Centre Operation Technician at ADSIPL, expectation from role are:• You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.• your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.• You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.• You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.• You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.• You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge• You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.• More experienced technicians may assist in training less experienced members of the team.* This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.* This role involves covering 24x7 shift rotationWe are open to hiring candidates to work out of one of the following locations:HYDERABAD, TS, INDBasic Qualifications· Must be BE/B.Tech graduates with a specialization in IT/IS/ECE and Electronics & Telecommunications· Solid Understanding of Linux/Unix Administration· Server Hardware Troubleshooting experience· Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID· Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies· Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers· Strong Communication Skills· Passionate about IT infrastructure and hardware!Preferred Qualifications· Remote Access: Console routers, IPMI, BMC· Network Equipment Installation and Configuration· Cisco IOS, NX-OS, JunOS· Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity· Data Center Operations: Inventory Management, Hot/Cold Aisles, Security· Participated in Project Management· Experience or Knowledge of AWS products: EC2, EBS, S3 etc.· Scripting: Bash, Python, Perl, Ruby (or programming languages)We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ years of computer hardware troubleshooting and repair experience- 1+ years of computer networking experience- Bachelor's degreePREFERRED QUALIFICATIONS- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
**Cloud Support Engineer (Linux)**
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent- 2+ years of technical support, or 2+ years of system administration experience- Bachelor's degree- Experience troubleshooting and debugging technical systems- Good understanding of Networking concepts like TCP/IP, DHCP, IP Routing and Name Resolution.- Effective oral and written communication skills- Strong customer focus- Strong multitasking skills- Self-starter who is excited about technology- Experience working with customersDESCRIPTIONAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team that is passionate about cloud computing, and believe that world class support is critical to customer successKey job responsibilitiesFirst and foremost this is a customer support role - in The Cloud.On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.Career development: We promote advancement opportunities across the organization to help you meet your career goals.Training: We have training programs to help you develop the skills required to be successful in your role.Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.https://www.youtube.com/watch?v=GC3bWcFFZTo&t=24sA day in the lifeEvery day will bring new and exciting challenges on the job while you:Learn and use groundbreaking technologies.Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.Interact with leading engineers around the world.Partner with Amazon teams in India to help reproduce and resolve customer issues.Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.Drive customer communication during critical events.Drive projects that improve support-related processes and our customers' technical support experience.Write tutorials, how-to videos, and other technical articles for the developer community.Work on critical, highly complex customer problems that may span multiple AWS services.About the teamInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience in networking administration and troubleshooting, or experience managing full application stacks from the OS up through custom applications- Expertise with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring / Troubleshooting tool.- Experience with AWS, Google, Rack Space or Soft Layer Management and/or Deployment. • Experience working with customers•- Experience analyzing, troubleshooting, and providing solutions for technical issues • Some programming / scripting experience (Java, Perl, Ruby, Python)•Salary: . Date posted: 04/06/2024 09:31 AM
Cloud Support Engineer (Developer & Mobile Services)
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- Bachelor's degree OR equivalent experience in a technical position.- Requires minimum of 2+ yrs experience in relevant technical position.- Knowledge of some Developer & Mobile language/Services- Python, Ruby, PHP, Java, .NET, JavaScript, iOS/Objective-C/Swift, Rest API, inter-application messaging & queueing, develop mobile apps, version control systems, virtualization. Experience with web-based applications and HTTP.- Knowledge of client/server and distributed systems architectures (WebServers).- Troubleshooting skills on Linux, Networking; IPsec, VPN, Load Balancing, Iperf, DNS, DHCP, Routing Protocols, SSH, Network Monitoring.- Excellent verbal and written communication skills.- Customer service experience / strong customer focus.- Strong analysis and troubleshooting skills and experience.DESCRIPTIONAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.WHAT CAN YOU EXPECT FROM A LIFE AT Amazon?Every day will bring new and exciting challenges on the job while you:• Learn and use groundbreaking technologies.• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.• Interact with leading engineers around the world.• Partner with Amazon teams in India to help reproduce and resolve customer issues.• Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.• Drive customer communication during critical events.• Drive projects that improve support-related processes and our customers' technical support experience.• Write tutorials, how-to videos, and other technical articles for the developer community.• Work on critical, highly complex customer problems that may span multiple AWS services.Key job responsibilitiesOn a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. https://www.youtube.com/watch?v=GC3bWcFFZTo&t=24sA day in the lifeWhy AWS Support Engineering?• First and foremost this is a customer support role - in The Cloud.• On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.• Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.• Career development: We promote advancement opportunities across the organization to help you meet your career goals.• Training: We have training programs to help you develop the skills required to be successful in your role. We hire smart people who are keen to build a career with AWS.• As we operate on a follow-the-sun model, with Premium Support sites located globally, there is no after hours on-call or mandated overtime in this role.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Exposure to Serverless technologies such as Lambda and API Gateway.- Experience developing against and working with REST API based services.- Prior working experience with AWS services.- Experience with Cloud architecture patterns and distributed computing concepts.- Exposure to Mobile application development (iOS / Android).- Exposure to mobile and web application security best practices.- Detailed knowledge of networking protocols: DNS, HTTP, SSL, SMTP, TCP.- Exposure to security concepts / methodologies.- Experience with iperf, MTR, traceroute, dig.- Experience handling full application stacks from the OS up through custom applications.Salary: . Date posted: 03/27/2024 08:57 AM
Talent Acquisition Sourcing Lead
TTEC, Andhra Pradesh, Hyderabad
TTEC is seeking a TalentAcquisition Sourcing Lead to join our Corporate Talent Acquisition Team. What you’ll be doing: The Talent AcquisitionSourcing Lead will deliver full service sourcing, research and on-demandintelligence for a variety of market and functional specific roles globally.Using your expert research and talent intelligence skills, you will proactivelyfocus on target companies and industries to identify talent for variousrecruiting projects. You will also be the internal expert and coach for thewider Talent Acquisition team on direct sourcing strategies, tools, methodologiesand practices to enable TA team members to improve their own direct sourcing expertise. The TA Sourcing Lead will ensure our emerging brand message is relevant and current, bringing theoutside in from both a tools and trends perspective as well as the competitivelandscape on talent. The ideal candidatewill have a blend of experience in Executive Search and/or in-house Sourcingpractice for a large corporation. S/he will lead strategictalent pipelining projects to focus on critical skill / gap areas in thebusiness to attract and engage talent for key professional and executivepositions.S/he will build and leada team of Sourcers: “hunters”, who will focus on generating passive candidatesfor our current and future business needs, helping us to continue our shiftfrom a reactive model of recruitment to proactively building our talentpipeline. What you’ll bring to us: Partner with Practice Leads to create and implement sourcing strategies for active and future requisitions. Administer reactive talent sourcing while driving toward a more proactive talent pipelining approach targeted at mid, senior, and executive roles across our global enterprise. Lead a team of Sourcers responsible to pursue every available outlet (deep web search, social media, databases, networking, internet, job boards, cold calling) to find potential candidates to fill current and future needs. Cultivate/develop the strongest possible Sourcing team leveraging both internal and external talent. Provide talent market insights, competitive intelligence and talent demographic data to enable TA team and hiring managers to be well-informed on market conditions. Recommend tools, channels, and best-practices for talent attraction and sourcing globally Partner with Talent Acquisition Marketing to ensure alignment with our brand. Utilize appropriate Social Media sourcing and branding tools to support with talent attraction. Develop holistic talent attraction and pipeline strategies to solve for business talent needs. What skills you’ll need: Bachelors’ degree required. English fluency is required. Excellent verbal/written communication skills. Experience: 4+ years of recruiting or candidate sourcing experience, delivering end-to-end Sourcing assignments within an in-house or RPO environment, including passive candidate sourcing for open roles, market mapping and creating/maintaining talent pools. Experience in a global company preferred. Strong understanding of a global talent attraction landscape with emphasis on US, Philippines and Mexico. Knowledge in leading mid-level to executive searches. Experience managing a team of Sourcers / Recruiters and recruitment process. Ability to successfully create a sense of urgency and influence others as an internal consultant, to educate clients and HR Partners on process, procedure and best practices. Strong knowledge of recruiting-based websites, applicant tracking systems and creative sourcing techniques. Candidate identification via Boolean/internet searching. Technically savvy – able to best utilize appropriate systems, CRM, IT services. Ability to help develop and subsequently manage to agreed performance metrics.Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Sustain - Platform Escalation Engineer
TTEC, Andhra Pradesh, Hyderabad
When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Platform Escalation Engineer.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.What you’ll be doing: The Platform Escalation Engineer will configure, monitor, and maintain key Platform infrastructure systems in support of the overall organization. This position will be part of the Platform Engineering team within the IT Infrastructure Engineering department. This position will report to the Platform Engineering Supervisor. Job Responsibilities:Participate in on-call support rotation and expected to be available during mission critical situations.Create and maintain SOPs (standard operating procedures). Handoff SOPs and provide KT for Operations staff.Adhere to standardization guidelines and “as-built” specifications in support of the IT infrastructure.Follow Change Management procedures for all production level changes within the enterprise environment.Perform Root Cause Analysis (RCA).Monitor and maintain the storage, virtualization, and backup infrastructure systems.Receive and act on system alerts.Receive and act on escalations from Tier 0/1 Operations support team.Function as mentor to Operations team.Perform system implementation tasks as defined by Core Engineering team.Function as liaison between Engineering and Operations teams.Maintain infrastructure systems update cadence (firmware, patching, etc.)Desired Skills, experience, and certifications:Preference to candidates with certifications in any of the following enterprise systems: VMware, VMware Horizon, Commvault, Cisco UCS, NetApp.4-5 years’ experience in IT, demonstrating an increasing level of responsibility and technological acumen.2-3 years’ experience with VMware virtual server infrastructure administration and support in mid to large sized enterprise environments.2-3 years administering an enterprise-level data backup system such as Commvault Simpana.Prior experience with any of the following preferred:Cisco UCS, Dell, or other Intel-based server hardwareDisk storage systems such as NetApp and EMCCisco MDSVMware vRealize OperationsNetApp OnCommand InsightCloud platforms – Azure, AWSBasic Networking, Firewall, TCP/IP communicationsBasic SAN (storage area networking) fundamentalsStrong analytic and research skills.Strong interpersonal skills and willingness to operate in a team oriented environment.Strong understanding of Microsoft-based technologies, including Windows Server, Active Directory, SQL Server, etc.Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Backdoor Software jobs for freshers hyderabad
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Dear Candidates, This post is regards the Backdoor openings for level3, 4 companies for the post of Associate Software Enginner, Testing Engineer and Networking Engineer with the package of 2.4 to 3.2 Location: Hyderabad Package: 2.4L/anm to 3.2L/anm Qua
Hardware and networking jobs
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L2 Resource on Desktop & L1 on Servers. Good Communication, Good Personality / Presentability, Should have experience in Hardware and Network trouble shooting, OS (MS Platform), LAN Networking (Client Side), Client side Mail System (Outlook), MS Office a
Cloud Support Engineer (Networking)
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- 2+ years of technical support experience- • Bachelor's degree in Information Science/Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field or equivalent work experience- • Experience troubleshooting networking issues using several tools (traceroute, mtr, ping, iperf, dig/nslookup, cURL, tcpdump/wireshark and related)- • Good Knowledge of network security (SSL/TLS, Network- and Web Application Firewalls, Intrusion Detection and Prevention Services)- • Good Knowledge managing domain transfers, records and DNS security (DNSSEC and DNS Filtering)- • Good OS knowledge oriented to maintenance and administrative purposes (Windows or Linux)- • Experience with Networking and troubleshooting (HTTP, TCP/IP, DNS, Routing and Switching, Load Balancing)- • Experience in monitoring IT services and good command of associated technologiesDESCRIPTIONAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team that is passionate about cloud computing, and believe that world class support is critical to customer success.Key job responsibilities* First and foremost this is a customer support role - in The Cloud.* On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.* Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better customer experience and compliance with global AWS standards, practices and policies.* Career development: We promote advancement opportunities across the organization to help you meet your career goals.* Training: We have training programs to help you develop the skills required to be successful in your role.* We hire people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet.* Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.* As we operate on a follow-the-sun model, with sites located globally, there is no after hours on-call or mandated overtime in this role.A day in the lifeEvery day will bring new and exciting challenges on the job while you:* Learn and use ground breaking technologies.* Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.* Interact with leading engineers around the world.* Partner with AWS teams to help reproduce and resolve customer issues.* Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.* Drive customer communication during critical events.* Drive projects that improve support-related processes and our customers' technical support experience.* Write tutorials, how-to videos, and other technical articles for the developer community.* Work on critical, highly complex customer problems that may span multiple AWS servicesWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- • Experience configuring virtual server environments.- • Knowledge/experience in configuring and supporting devices such as Cisco, Juniper, Fortinet, SonicWALL, Checkpoint, Palo Alto etc.- • Experience managing full application stacks from the OS up through custom applications- • Experience configuring software-based Load Balancing solutions.- • Experience with end to end application monitoring, tracing and alerting using tools like CloudWatch, Grafana, Datadog, Prometheus etc.- • Good understanding of security best practices.- • Good understanding of distributed computing environments and methodologiesSalary: . Date posted: 04/04/2024 09:34 AM
Cloud Support Engineer (Developer & Mobile Services)
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- Experience troubleshooting and debugging technical systems- Bachelor's degree OR equivalent experience in a technical position.- Requires minimum of 2+ yrs experience in relevant technical position.- Knowledge of some Developer & Mobile language/Services- Python, Ruby, PHP, Java, .NET, JavaScript, iOS/Objective-C/Swift, Rest API, inter-application messaging & queueing, develop mobile apps, version control systems, virtualization. Experience with web-based applications and HTTP.- Knowledge of client/server and distributed systems architectures (WebServers).- Troubleshooting skills on Linux, Networking; IPsec, VPN, Load Balancing, Iperf, DNS, DHCP, Routing Protocols, SSH, Network Monitoring.- Excellent verbal and written communication skills.- Customer service experience / strong customer focus.- Strong analysis and troubleshooting skills and experience.DESCRIPTIONAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in AWS, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team in India helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a team passionate about cloud computing, and believe that world class support is critical to customer success. Key job responsibilitiesThe AWS Support Engineering team is seeking engineers that enjoy solving problems, working with customers, and have technical backgrounds from a variety of different fields. Our mission is to provide technical solutions to customers. Also, this role supports AWS mobile technologies (Amplify, Device Farm, Pinpoint, etc) and Serverless technologies (Lambda, API Gateway, Step functions, etc). Mobile Services and Serverless Architectures are some of the fastest growing areas of technology and we're excited to help developers innovate and deliver amazing experiences. Our support engineers are responsible for helping customers utilize all services offered within AWS. They also act as the "voice of the customer" to the development teams for recurring issues or feature requests. If you're experienced with mobile or web application development and you are more comfortable "getting your hands dirty," then we're looking for you!A day in the lifeOn a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. https://www.youtube.com/watch?v=GC3bWcFFZTo&t=24sWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience developing against and working with REST API based services.- Prior working experience with AWS services.- Experience with Cloud architecture patterns and distributed computing concepts.- Exposure to Mobile application development (iOS / Android).- Exposure to mobile and web application security best practices.- Experience around Messaging and Queueing services.- Detailed knowledge of networking protocols: DNS, HTTP, SSL, SMTP, TCP- Exposure to security concepts / methodologies.- Experience with iperf, MTR, traceroute, dig- Experience handling full application stacks from the OS up through custom applications- Experience with push notifications, APNS and GCMSalary: . Date posted: 04/04/2024 09:32 AM
Infrastructure Engineer II- VMWare Cloud Management
JPMorgan Chase, Hyderabad, Any
With your expertise in delivering infrastructure solutions, you are a top-performer in your field. Come on board as a highly appreciated member of a winning team.As an Infrastructure Engineer II at JPMorgan Chase within Infrastructure Platforms team, you develop knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Through this work you begin to apply your proficiency in a single application or technical methodology.Job responsibilities Applies technical knowledge to assignments with a defined scope such as testing the performance of the infrastructure and understanding and verifying that requirements were successfully met Drives results, collects and analyzes monitoring data in test and production, and sees assignments through to completion Carries out day to day work assignments with some guidance and within documented parameters Escalates issues to appropriate leaders Develops considerations for upstream/downstream data and systems or technical implications Implement VMware technology solutions for virtualization, networking, and storage infrastructures. Create, test, and deploy VMware Private Cloud Foundation environments. Deploy and manage vCenter and VRA. Experience with design, implementation and monitoring and management of cloud-based computing services Drives decisions that influence the product design, application functionality, and technical operations and processes. Required qualifications, capabilities, and skills Formal training or certification on infrastructure disciplines concepts and 2+ years applied experience Proficient knowledge of hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments General knowledge of one specific infrastructure technology and moderate proficiency in relevant scripting languages (e.g., Scripting, Python, etc.) Experience with cloud technologies with the ability to operate in and migrate across public and private clouds Basic technical knowledge of additional technical domains VMware Site Reliability Engineering (SRE) Services for VMware Cloud Foundation provide VMware expertise to create highly reliable and scalable cloud environments. The services provide a range of capabilities from patching and upgrades to security hardening to automated management and operations. Advanced experience of working with VMware Virtualization Product line i.e. VMware Cloud Foundations, Software Defined DataCenter, NSX-T networking, VMware vRealize suite of products including VRealize Automation, Orchestrator, using Python, Powershell, Javascript using VMware vRealize Orchestrator, VMware VRealize Automation suite of products. Preferred qualifications, capabilities, and skills Programming skills in Python/Java Certifications required by the position: VCP Strong critical-thinking and problem-solving skills with clear communication Infrastructure Automation with devops background is preferred About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the Team Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.Salary: . Date posted: 04/10/2024 10:26 PM