Delivery Driver Salary in Hyderabad - PayScale

DESCRIPTION About the team: The Last Mile Analytics & Quality Team aims to ease the delivery process by continuously improving the accuracy of data used for optimizing the last mile process. The team partners with product, engineering, data science and operations to identify gaps in the existing technology and implement sustainable and long-term solutions to minimize these gaps. To bridge the gap in the short-term, the team runs audit programs to handle various exceptions in the last mile technology, ensuring business continuity. Job Description: The Last Mile Analytics & Quality Team in Hyderabad is looking for a Transportation Quality Specialist who will act as the first level of support for address resolution, geocode correction maps edits, driver support and static route management in Last Mile along with other operational issues and activities related to Transportation process and optimization. Your efforts will impact our customers directly! This job requires you to constantly hit the ground running and the corrections/edits you perform will ensure successful deliveries. Your ability to learn quickly and work on disparate and overlapping tasks will define your success. This job will enable you to experience a breadth of impact across multiple Engineering and Operations groups. Roles and Responsibilities: This includes, but is not limited to: · Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions · Identify patterns emerging in the audits and contribute to process/program improvements · Provide timely response to stakeholders on related tasks as per SOP and SLA · Systematically escalate problems to the relevant owners/ teams according to pre-determined process · Maintain records of day to day work by updating trackers or workflow tools · Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks · Understand performance metrics for driving business goals · Work in a collaborative environment and contribute to the growth of the respective team/program Develop a global perspective and understand the nuances of various geographies that Amazon operates in We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONSWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONSWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, IND

DESCRIPTIONThe Voice of Driver - Listening Channels Team works closely understanding the DP sentiment around day-to-day operations with regards to various aspects of Flex Delivery Partners across various marketplaces like US, UK, DE, ES, SG, JP, AU etc. The specialist should be someone passionate about supporting a fast-paced Ops environment who will enjoy the challenges and rewards of working in a fast-growing organization and in a very international environment. This is a high visibility position with big scope of creativity and self-development. The individual should possess excellent written and verbal communication skills, as the candidate will work very closely with a diverse team. The team is looking for a VOD-LC-Specialist at Hyderabad site to support the operations team.Key job responsibilitiesFollows SOP or manager's instructions and ensures tasks are quality compliant• You will be a primary POC supporting the execution of ad-hoc, and high visibility tasks related to identify DP pain points by sourcing insights from various listening channels• Collate and share feedback from various channels such as Station Feedback forms, Social Media posts to relevant POCs.• Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks.• Maintains records of day-to-day work by updating trackers or workflow tools.• Meets predetermined and assigned productivity targets and quality standards.• Contributes to project improvement ideas, if applicable• Proactively raises issues/alarms to manager or stakeholdersAbout the teamThe Voice Of Driver -Listening Channels Team works closely understanding the DP sentiment around day-to-day operations with regards to various aspects of Flex Delivery Partners across various marketplaces like US, UK, DE, ES, SG, JP, AU etc. The team is looking for a VOD-LC-Specialist at Hyderabad site to support the operations team.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Experience with Excel- Experience with SQLPREFERRED QUALIFICATIONS- Good communication skills - ability to communicate with internal/external stakeholders clearly and concisely.- Fungible to transition within work types, flexibility to work across shifts (24/7 shifts) and staggered week offs- Demonstrate flexibility to work overtime hours as per business requirement.Salary: . Date posted: 03/21/2024 09:18 AM

BASIC QUALIFICATIONS- 12+ years of product or program management, product marketing, business development or technology experience- 6+ years of team management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- • Ability to work with ambiguity and fast-paced environments- • Ability to influence senior stakeholders and deliver through others- • Ability to manage multiple priorities and complexity- • Superior communication skills, both verbal and written- • Work well in teams, respecting and welcoming ideas from partners, business stakeholders, and technical expert- • Solid background in the fundamentals of software developmentDESCRIPTIONAs Senior Manager, Product Management - Tech, you will the incredible opportunity to build software solutions that enables AGI DS organization provide high quality data which creates the best-in-class Artificial General Intelligence for Amazon. This leader will be responsible for provide full-cycle, high-quality data labelling/generation services in multiple languages. We are looking for passionate and talented problem solvers who have experience building innovative, large-scale, high volume, and distributed software applications. You will be responsible for leading a team of Product Managers and you will work with executive leaders, engineering, science and operations stakeholders to drive process improvement, generate ideas, validate entitlement and then produce a path to production. You will define product strategy, develop the product development roadmap, and drive execution. You'll work in a fast-paced environment and will be required to lead at the strategic level. As a multi-discipline leader, the buck will stop with you - you will work as part of the engineering organization.Key job responsibilitiesKey job responsibilities- Lead a team of Product Managers - End-to-end ownership of requirements gathering, documentation, planning, and implementation of cost-effective solutions for AGI DS Human-in-loop operations- Communicate and collaborate cross-functionally across multiple teams in operations, technology and planning to define strategic roadmaps while keeping the impact of the solution to all stakeholders in mind- Create and implement data driven improvements to Operations network that deliver flexible and efficient products for our customers- Design and implement feedback mechanisms to drive performance and cost improvement in processes- Ability to deep dive and do root-cause analysis using data, and create metrics-driven, actionable, and sustainable solutions for the future- Monitor key performance indicators across nodes and analyze their drivers to determine the level and type of engagement required based on the risk to customer experience and utilization of technologyA day in the lifeAbout the teamDoes passion for innovation drive you? Want to be a part of once in a life time opportunity to drive AI innovation and build next generation delightful customer experience on Alexa, building ML applications? Meet Amazon's Artificial General Intelligence (AGI) team whose mission is to build the world's best Artificial General Intelligence that will enable every Amazon business to deliver more value to its customers and benefits humanity. AGI foundational models and services can be used across all businesses at Amazon. Powering this growing in AGI is need for Data, that ML model depend. AGI Data Services is a key part of AGI org providing data creation, curation, and analytics services to help develop, test, and train the AI models. This organization generates ground truth data which is used to train machine learning models. The team works with various data formats such as audio, video, and images, and packages this information to be used by internal stakeholders (e.g., data modeling and product teams).We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience engaging and influencing senior executives- • MBA or Master's degree- • Demonstrated experience shipping commercially successful products to global market segments by managing complex product development cycles- • Demonstrated ability to understand and discuss technical concepts, manage trade-offs and evaluate opportunistic new ideas with internal and external partners- • Teamwork and willingness to roll up sleeves. Earns trust from stakeholders, and is willing to do whatever it takes, to deliver the right results- • Proven track record of taking ownership and delivering results in a fast-paced, dynamic environmentSalary: . Date posted: 03/23/2024 09:07 AM

DESCRIPTIONJoin Amazon's HR team and help make a difference for all Amazonians! We are currently looking for Benefit Reconciliation Specialist, Global Benefits to join our team.This candidate will be responsible for smooth delivery of Benefits for US, with specific focus on our Financial and Health and Wellness Benefit programs. If you have relentless desire to drive process improvements, analyze systemic issues and implement solutions to challenging problems, we have the career you're looking for!Position ResponsibilitiesProject Management and Communications: - Review and Audit reports related to Health & Wellness and Financial benefits to ensure there are no data discrepancies - Vendor Management - Work closely with the vendors and stakeholders to ensure data discrepancies are resolved and updated data/reports are provided - Investigates discrepancies, finds and implements solutions. - Identifies customer impacting issues, identifying and implementing solutions and process improvements to increase customer satisfaction. - Creates standard operating procedures (SOPs), process maps, SIPOC - Making sure all assigned processes are completed in time as per SLASuccessful candidates will demonstrate: - 4+ years of strong experience in managing Benefits Administration processes, preferably US Benefits - Strong attention to detail and a high level of processing with utmost accuracy. - Look for systematic ways to use data to enhance benefit experience and vendor delivery of services - Writing Queries (SQL), Any ETL tool knowledge- Knowledge of Macros/VBA- Redshift knowledge to generate reports - Track and measure benefits accuracy - via regular analysis of key metrics and dive deep- to understand both top defect drivers and systemic solutions to prevent recurring issues - Plan Administration and Compliance: Collaborate with internal Benefits Finance, Legal, and Global Compliance teams - and external vendors - to ensure data is in compliance with Amazon's legal and scope-of-work responsibilities - Support team in various program management including transitions/s (including associated vendors) for the employee servicesKey job responsibilities- Review and Audit reports related to Health & Wellness and Financial benefits to ensure there are no data discrepancies- Vendor Management - Work closely with the vendors and stakeholders to ensure data discrepancies are resolved and updated data/reports are providedInvestigates discrepancies, finds and implements solutions.- Identifies customer impacting issues, identifying and implementing solutions and process improvements to increase customer satisfaction.- Creates standard operating procedures (SOPs), process maps, SIPOC- Making sure all assigned processes are completed in time as per SLA- Reporting top reconciliation findings during weekly/monthly/quarterly business reviewsA day in the lifeSuccessful candidate would work on day to day reconciliations supporting US benefits. The day would involve following:* Identifying data sources (vendor reports, Amazon reports)* Running data comparison to identify discrepancies* Investigate discrepancies to identify system of correction, owners of correction and working with them to resolve the discrepancies* In case of recurring issue identifying systemic fix to prevent recurrence* Partnering with Benefit Program teams, vendors to bridge knowledge/system gap to ensure Perfect Benefit Experience for Amazon Employees in USAbout the teamTeam administers benefits for 58 countries and supports ~1.5MM employees (997K US and 522K non-US). The major service areas include: (1) Benefits Administrative services, (2) My Benefits product support, (3) Shared Services (Quality and Reporting); (4) Employee Investment Services (EIS) Administration, (5) U.S. regulatory work, (6) Benefits Reconciliation and (7) US Benefit servicesWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 1+ years of human resources experience- 1+ years of Microsoft Office products and applications experience- 1+ years of customer service experience- Bachelor's degree in business, HR, or a related field, or 1+ years of case management experiencePREFERRED QUALIFICATIONS- 2+ years of human resources functions experience- Knowledge of HRIS or Applicant Tracking Systems are preferred- Experience with Payroll Systems, HRISSalary: . Date posted: 03/29/2024 10:02 PM

DESCRIPTIONThe last mile of operations in Amazon is enabled through proprietary tech and products. As the Last Mile BI team, we partner with product, tech and program teams worldwide to drive greater cost efficiencies tomorrow, in a fast changing landscape. We work with driver support analytics, geospatial models (addresses, geocodes, maps), operator tools, routing/sort tech, and topology of delivery nodes. We are looking for a seasoned Business Intelligence Engineer who meets our bar on Customer Obsession, Ownership, Bias for Action and Dive Deep. As a Business Intelligence Engineer of Amazon last mile team, you will be responsible for shaping the strategy and direction of customer-facing products that are core to the customer experience. As a key member of the last mile leadership team, you will continually raise the bar on both quality and performance. You will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-moving set of priorities, competitive pressures, and operational initiatives. You will partner closely with product and technology teams to define and build innovative and delightful experiences for customers. You must be highly analytical, able to work extremely effectively in a matrix organization, and have the ability to break complex problems down into steps that drive product development at Amazon speed. You will set the tempo for defect reduction through continuous improvement and drive accountability across multiple business units in order to deliver large scale high visibility/ high impact projects. You will lead by example to be just as passionate about operational performance and predictability as you will be about all other aspects of customer experience. The successful candidate will be able to: · Effectively manage customer expectations and resolve conflicts that balance client and company needs. · Develop process to effectively maintain and disseminate project information to stakeholders. · Be successful in a delivery focused environment and determining the right processes to make the team successful. · This opportunity requires excellent technical, problem solving, and communication skills. The candidate is not just a policy maker/spokesperson but drives to get things done. · Possess superior analytical abilities and judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment. · Partner with key stakeholders to develop the vision and strategy for customer experience on our platforms. Influence product roadmaps based on this strategy along with your teams. · Support the scalable growth of the company by developing and enabling the success of the Operations leadership team. · Serve as a role model for Amazon Leadership Principles inside and outside the organization · Actively seek to implement and distribute best practices across the operationWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)- Experience with scripting language (e.g., Python, Java, or R)PREFERRED QUALIFICATIONS- Knowledge of data modeling and data pipeline design- Experience with statistical analysis, co-relation analysis

Storage is experiencing incredible innovations right now. The innovations of storage technologies and cloud connected devices are having a profound effect on every area of Microsoft's business. Storage devices are getting larger in capacity, faster in performance and intelligence at an astounding rate; our customers are expecting seamless experiences across devices and across local and cloud boundaries. Come and join the team that builds the platform and end user experiences for storage across Windows devices and the Cloud. We deliver storage solution for Windows, Azure, IoT and new devices that Microsoft and our industry partners ship in the future. This area involves tough challenges and provides tremendous upside opportunities including leveraging the reduced size, portability and increased functionality of new storage devices, improved software platform infrastructure, emerging protocol standards, seamless integration of local and cloud storage and development of solutions to new content usage paradigms. In Core OS (Operating System), we are responsible for the Operating Systems that power Azure, Microsoft's Linux Operating System (OS), the platforms for Windows Client and Xbox, and our Windows Server ecosystem - through all of these, we support every one of our cloud businesses and billions of customers around the world. In this era of ubiquitous computing, systems software excellence has never been more important for Microsoft. High quality, high-efficiency operating systems and platform components underpin everything we do as a company, from making our systems more reliable for our customers, to increasing our competitiveness by reducing Cost of Goods Sold (COGS), to delivering new features and capabilities to delight customers - that's all us! Our team is expanding our focus on Linux and cloud-native storage solutions. To deliver on our vision, we are looking for a technology enthusiast who is excited about the prospect of learning and driving innovation across our storage stack, across our partnering teams and across the industry. We seek a technical leader that will bring clarity and energy to the team and will help us execute and innovate at a rapid pace. This is an opportunity that will improve your knowledge of storage, filesystem, storage firmware, system architecture, distributed storage and will provide ample opportunities for industry wide impact. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.ResponsibilitiesYou will be responsible for developing and maintaining storage and file system virtualization components across client, server, and cloud systems, on both Windows and Linux operating systems. You will conceive, design, and implement storage virtualization features in tandem with partners inside and outside of Microsoft to address the business needs of our customers. Other responsibilities will include: Performance analysis of designs and implementations, taking into consideration the rapid advancements in storage technologies Ownership of the software engineering process from design, development, code review, validation, delivery, and maintenance Working as a team member, authoring documentation and tools that improve the team's ability to develop and maintain software, participating in design discussions and code review outside of your immediate scope, and assisting less experienced team members in their personal growth Building an understanding of the wider storage ecosystem and bringing that understanding to the table as new features are considered Foster an inclusive and collaborative team culture QualificationsRequired Qualifications : BS in Computer Science orequivalent degree 7+ years of industry experience with C/C++ 4 years of experience with systems programming in Linux or Windows Preferred qualifications : Bachelor's degree in computer science or related technical field AND 7+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR master's degree in computer science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience Experience with storage in Kubernetes Experience in analysing storage performance and functionality in storage subsystems Familiarity with current and emerging storage technologies Familiarity with storage virtualization concepts like Redundant Array of Independent Disks (RAID), caching, tiering and thin provisioning Experience in operating systems (Linux or Windows) is a plus, as is general storage stack development experience Experience with filesystems, Databases, KV (Key Value) stores e.g. Rocks DB (Database), Atomicity, Consistency, Isolation and Durability (ACID) transactions is a big plus 3+ years of experience with kernel and device driver development in Linux or Windows Strong communication and collaboration skills Strong understanding of systems software Strong coding, debugging, testing, and problem-solving skills A track record of solid results across multiple ship cycles Experience in Block Storage and Filesystem Thorough understanding of modern computer architectures found in desktop PCs and servers, including computer networking IDCAzureEPHiring Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Salary: . Date posted: 04/04/2024 03:24 AM

DESCRIPTIONThe Last Mile Analytics & Quality Team is looking for Language Specialists who will act as first level support for driver and delivery related programsYour solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. Must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to make sound judgments, work to improve the customer experience, and get the right things done.Major Responsibilities:• Fluency in German. Required B2.2 proficiency.• Listen calls in German and transcribe it to professional English• Translation of content from German to English and vice-versa• Analyze basic case level inputs and identify predictors / causes of business related problems and improve delivery / customer experience by case-level corrections• Identify and uncover areas of opportunity and highlight the same to managers.• Collaborate with intra-space multiple resources as per need and carry out basic needed analyses to help ensure efficiency and effectiveness of programs.• Do root-cause analyses (when needed) within the space subject to availability of dataKey job responsibilities• Translation of data from pre-recorded calls & texts to professional English language and vice-versa• Excellent communication skills, proactive at identifying and surface gaps in the processes to ManagersWe are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS - Bachelor’s degree - Fluency in German - 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information among external POCs - Proficiency in Advanced Excel (pivot tables, vlookups) - Demonstrated ability to work in a team in a very dynamic environmentPREFERRED QUALIFICATIONS*Logistics background and lean/six sigma training is a plus * Proficient in SQL

DESCRIPTIONWe are Flex VOD LC (Voice of Drivers - Listening Channels), which is one of the most important and integral part of Worldwide Flex DP Insights & Experience (WW DPIX) team with a vision to improve the experience of DPs and make their journey friction-less. Our team is looking for a creative, analytical, dynamic and experienced People Manager to join us and help improve DP experience. A successful candidate must be passionate about understanding customer pain points, should have an excellent track record in managing a team, has an unending desire to uncover root causes of any defect, work independently, be comfortable with ambiguity, and be able to influence internal/external partners at all levels of the organization. This role will particularly suit someone with strong analytical bent of mind, intermediate to advanced expertise in MS Excel, MS Word, SQL etc.., very strong communication skills both written and verbal, relationship building skills and excellent Customer Obsession. A person joining this role must be able to communicate seamlessly effortlessly across the board and influence stakeholders without authority.Key job responsibilitiesManage performance and behavior of 15-20 Amazon Associates through effective 1:1 meetings, coaching, and mentorship.• Implement performance goals, monitor and evaluate against pre-set goals; subsequently design and implement action plans to resolve performance barriers as needed.• Review and analyze performance metrics to identify areas of opportunity that will drive performance improvement• Communicate to Associates a clear understanding of the performance and behavior criteria and how it impacts site performance and the overall Driver experience• Communicate policies to associates and monitor compliance; take corrective action as necessary and ensure appropriate documentation• Identifying defects/issues from various ops activities and escalating to PM stakeholders.A day in the lifeExecute daily staffing plans, identify and report significant volume and capacity changes, make just-in-time adjustments to ensure staffing requirements are met to achieve service levels goals.• Conduct audits and provide coaching to improve associate performance• Manage schedule, monitor adherence, time-off planning, and attendance in partnership with Workforce Management.• Participate in Kaizen events to identify and implement process improvement change initiatives• Maintain a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues• Liaise with other departments such as Customer Service, Delivery Stations, or Payments teams as required to resolve Driver issues and questions.• Additional responsibilities include interviewing, training and motivating employees; planning and assigning work; rewarding and reviewing employee performance; and effective conflict resolution.About the teamThe Amazon Flex, Voice of Driver – Listening Channel team identifies the pain-points provided by drivers (worldwide) by being eyes and ears throughout different in-take channels. These pain-points are identified, analyzed and escalated to concerned stakeholders to engage for resolution. By providing this feedback, we aim to improve delivery experience for drivers in an effort to make Amazon Flex the most preferred gig partner.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS2+ years experience in managing a team of 15-20 Associates. Strong stakeholder management abilities – communicate effectively and collaborate for effective decision-making • Ability to analyze data and use the insights to drive decision making • Ability to foster a positive team environment and collaboration within the site • Approachability and team spirit, as well as an ability to easily gain the trust and support of Associates and peers • Strong prioritization and time management skills, with a high degree of flexibility • Appropriate sense of urgency and adaptability in response to changing business needs • Willing to work in 24/7/365 environment with rotational 5 day shifts, including willingness to work on weekends, and outside of the "standard" work day.PREFERRED QUALIFICATIONSExperience in e-commerce industry · Organization skills – demonstrated ability to work independently to make complex investigations.Ability to communicate complex technical problems in simple statements.Work effectively & independently in a fast-paced environment with tight deadlines.Ability to engage with cross-functional teams for implementation of project/program requirements.Outstanding attention to detail; Exceptional problem solving skills.Experience in business process improvement, Lean/Six Sigma a strong plus.Experience in Program Management is a plus

BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Knowledge of SQL and Excel (Pivot Tables, VLookUps) at an advanced levelDESCRIPTIONAmazon Transportation Services is looking for a Program Manager II in our ROC (Relay Operations Center) team in India (HYD). This center supports our European and North American Middle Mile Linehaul network. The ROC team addresses disruptions in the Middle Mile network, supporting drivers and carriers faced with unexpected events (poor weather, road closures, unexpected surges in volume, mechanical breakdowns, etc.) to allow them to deliver packages safely and on time.Key job responsibilitiesAn ideal candidate has a background in Program Management/Consulting with excellent leadership and management skills. (S)he has the ability to pull and analyze data with ease, has eye for detail, good understanding of concepts and methods along with process knowledge with proven track record of reducing the occurrence of problems through proactive root cause elimination. This job will require exceptional communication, presentation and influencing skills while working in an environment with some ambiguity. A day in the life- Ability to initiate and lead projects and influence all levels of management to re-engineer business processes and drive change management to successfully conclude the project on time.- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed.- Development of countermeasures and real time process improvements to address team deficiencies identified through data deep dive and observation.- Ability to scope out business and functional requirements for the Amazon tech teams to improve exiting software systems and tools or create new features/tools.- Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions.- Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, create project charters and documents to get leadership sign-off, publish weekly project status and present impact of projects completed in terms of business impact (cost and effort impact).We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldSalary: . Date posted: 04/10/2024 10:15 PM

DESCRIPTIONAmazon Transportation Services (ATS) is seeking a highly skilled and a motivated team player to be part of the dynamic ROC team which supports NA and EU Surface Transportation Operations. The Surface Transportation Operations team addresses disruptions in the Middle Mile network, supporting drivers and carriers faced with unexpected events (poor weather, road closures, unexpected surges in volume, mechanical breakdowns, etc.) to allow them to deliver packages safely and on time.As Sr Program Manager, you will work as a strategic advisor to the internal and external stakeholders while driving the adoption and engagement of our WW ROC programs for training. This role requires you to think big, dive deep and showcase your people management and program management skills. You must be highly analytical, able to work effectively in a matrix organization, and have the ability to break complex problems down into steps that drive product development at Amazon speed. You will lead a diverse team across various levels and capabilities (program managers, trainers and business analysts) to drive results for our Transportation Operations in NA and EU. You will bring innovation, passionate voice, and an ability to prioritize and execute on a fast-moving set of strategic priorities and operational initiatives. You will be responsible for developing long term OP planning, 3YP (three-year vision plans) and strategic roadmaps for quality and training. In addition to the above long-term strategic planning, you will partner closely with operations, workforce planning, learning partners and technology teams to operationalize and deliver the training plans in mid and short term. You will also set and drive the culture of defect reduction through continuous improvement cycles while driving accountability across multiple business units in order to deliver large scale high visibility/ impact projects. You will lead by example to be just as passionate about operational performance and predictability as you will be about all other aspects of customer experience.It's an exciting role where you will interact with the Sr. leaders (Directors and VPs) from different organization in NA and EU. Also, you will be part of some key global initiatives and new programs to be launched in NA and EU.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of team management experience- 5+ years of cross functional project delivery experience- 5+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONS- Experience managing, analyzing and communicating results to senior leadershipSalary: . Date posted: 04/12/2024 10:09 PM