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QA Analyst
Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role :We are seeking a QA Analyst to perform Quality testing work on our Data Management, Engineering & Architecture team that supports the development and implementation of the Enterprise Data Lake. The QA Analyst will partner with other team members to ensure that we bring all the data assets together in one place on our Enterprise Data Lake platform and make this data accessible to our business users for analysis and action. The business goal is to leverage WBD's data assets to create modeling solutions for audience targeting, experience personalization and subscription management. The ideal candidate should bring an exceptionally good working knowledge of various Data technologies along with experience working on the AWS (Amazon Web Services) and Snowflake cloud platform. Your Role Accountabilities: Develop and implement QA methodologies, processes, and documentation. Ability to perform in an Agile environment. Understand high-level data management and engineering requirements of the business. Work closely with data architects and analytics team to understand system and business requirements. Develop and maintain test plans, test scripts and test results. Perform System, Functional and Integration testing, and Performance testing where appropriate. Work with Product managers and Users during UAT (User Acceptance Testing) Contribute to the project planning process by estimating QA tasks and deliverables. Ability to thrive in a team-based environment and Flexibility to work in second shift. Qualifications & Experiences: 4-6 years' experience as a database QA Engineer in Data Warehousing, reporting and analytics environmentsBS/MS in Computer Science, MIS, business, or equivalent education/training/experienceWorking experience in all aspects of testing: functional, system, integration, performanceExpertise in working with Linux environmentsExperience with cloud-based tools such as Snowflake Experience automating, scripting, and streamlining processes for efficiency and accuracy utilizing SQL, Pytyon, Unix shell scripting and Windows BAT. Experienced in software delivery through continuous integration (for example git, bitbucket, Jenkins, etc.) Understanding of ELT/ETL processesExpertise in database platforms such as RDBMS or NOSQL platformsExpert level knowledge of SQL Experienced in one or more automation and scheduling tools (for example Redwood, Airflow, etc.) Experienced with Atlassian Suite (JIRA, Confluence) Not Required but preferred experience: Public speaking and presentation skills.Experience with AWS, GCP (Google Cloud Platform) or Azure tools and technologiesWindows and Linux System administration How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 03/28/2024 07:52 AM
Digital Engineering Lead Engineer
, hyderabad, hyderabad district, IN
Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:thinking organization, apply now.We are currently seeking a Digital Engineering Lead Engineer to join our team in Hyderabad, Telangana (IN:TG), India (IN).Positions General Duties and TasksIn these roles you will be responsible for:- Work with stakeholder to gather the requirements.- Strong working knowledge on various design patterns such as MVC, MVVM, DDD and any custom/hybrid framework as designed by the Architects.- Strong understanding in building Single Page Application- Built application leveraging Agile DevOps principles and Azure DevOps toolset as part of SCRUM team- Strong coding and work experience in Front End coding using Angular 8, BackBone, Bootstrap.- Should have good understanding of web servers such as IIS and Front:end runtimes using Node.js/NPM.- Strong debugging skills using browser based Front end application written in Angular 8- Strong knowledge and understanding of data sharing medium using JSON, XML.- Should have used IDE such as Visual Studio and Visual Studio Code for Front:end development.- Understanding of MS Build and MS Test as part of Azure DevOps pipelines- Ability to triage defects in QA, UAT and Production and provide fix with quick turn around time.- Build API for web application (SPA) using ASP.NET MVC and .NET Blazor Framework- Create Unit test cases using C and have all critical flows covered.Requirements for this role include:Job Description:- 5+ years of building .NET/.NET Core Blazor/C web solutions on Azure- 5+ years building API/Microservices/Data services using C.NET and ASP.NET MVC- 5+ years of building web solutions using ReactJS or Angular 8/2 , BackBone, Bootstrap- 5+ years building HTML5 complaint pages- 3+ years of experience using TypeScript- 3+ years of using TFS for Build and automated testing- 1+ years of experience using Security Assessment Tool like Fortify 360- 1+ years of experience using API Management tool like Swagger- 3+ years leveraging Azure DevOps and/or CI/CD- Exposure to SQL and Stored Procedures such as SQL Server or other RDBMS- Experience with Scrum and other Agile processes.- Understanding of cloud based deployment using containers is plus- Knowledge of code clean up tools like CodeMaid.Good To Have:- Knowledge of Cloud Agnostic Architectures.- Testing and Test Automation tools- Knowledge of ETL- Experience in the Health care domain is a plus.Launch LaunchJobs LaunchEngineeringLI:INCDTSAbout NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a 30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge:to:cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long:term success. Visit nttdata or LinkedIn to learn more.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Sr. QA Engineer
TTEC, Andhra Pradesh, Hyderabad
As a Senior QA Test Engineer, you will be responsible for evaluating the overall quality of our products by developing test scripts to validate product functionality and performance on a variety of platforms. This individual will design and executes manual and automated test scenarios while working in partnership with the development staff and other QA engineers.Role Responsibilities/What you will be doing:* Design and execute test cases based on business requirements and functional specifications.* Manage multiple assignments simultaneously.*Creation of test cases within Test Management tool * Execute previously created automated tests* Creating SQL queries.* Contribute to QA process improvement.* Integration, usability and regression testing* Isolate, replicate, report defects and verify defect fixesKey Skills and Experience Requirements:* Strong familiarity with QA methodologies and processes* 4+ years experience in software testing and quality assurance* 2 years experience with SQL* Understanding of Postman* Participate as QA resource on Scrum project teams using Agile methodologies.* Interact closely with developers offering suggestions and ideas for improving the quality of products* Testing web based applications* Able to estimate, prioritize and plan testing activities* Report progress/issues to management* Identify, log, track and report bugs to QA management and development team within JiraWho We Are:TTEC is a pioneer in customer experience, engagement and growth solutions. Our 40,000+ employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.Employment Requirements: TTEC requires all employees hired in the India to successfully pass a background check including employment credentials, education, permanent and current address verification and if applicable, immigration and work permit documentation as a condition of employment. Depending on location and client program, a drug test may also be required as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You will be asked to share with TTEC as well as its representatives, all such personal information that it may require to conduct such background verification and also agree to TTEC and its representatives collecting and storing such personal information and transferring the same, whether in India or abroad.
Pega Robotics QA
TTEC, Andhra Pradesh, Hyderabad
When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Pega Robotics QA Analyst.At TTEC, we help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute? We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future? We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team. Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.TTEC is seeking a Pega Robotics Quality EngineerResponsibilities:* Lead a testing effort for the RPA through the full software development lifecycle.* Generate level of effort estimates to feed schedule and feasibility discussions.* Work with various business team on process improvements.* Ensure releases are properly tested while meeting schedule commitments.* Coordinate pre-deployment testing.* Design and execute functional test plans and scripts.* Work closely with the support team to answer, reproduce and solve production issues.* Execute test plans and scripts.* Review and analyze test results.* Perform troubleshooting of identified software or system defects.* Document final test procedures and test completion.Experience:* At least 3-5 years of experience in RPA testing including scripting /coding, SQL and knowledge of relational databases.* Robotics Process Automation project experience with one or more RPA technologies e.g., Pega. Test Automation knowledge is mandatory.* Experience with Process Analysis, Design, and Implementation of it.* Experience in using various automation components e.g. Pega Robot Manager, Bot creator/Studio, Bot Runner etc.* Strong Problem-Solving and Analytical Skills.* Strong experience with different SDLC methodologies (Waterfall, Agile, etc)* Experience in standard testing methodologies and tools like ALM, JIRA, Rally is mandatory. Candidate should have good communication skills.* Bachelor's Degree in Computer Science or related field.
QA Engineer - Amazon Business Tech
Amazon, Hyderabad, Any
BASIC QUALIFICATIONS- 2+ years of quality assurance engineering experience- Bachelor's degree- Experience in manual testing- Experience in automation testing- Experience in UI and API automation testing (Selenium/SOAPUI)DESCRIPTIONThe Amazon Business team is seeking a Quality Assurance Engineer. Amazon Business (AB) is a marketplace on Amazon.com that combines the selection, convenience and value customers have come to know and love from Amazon, with new features and unique benefits that address the needs of businesses. We launched on Amazon.com on April 28th 2015. Our customers have different needs than the traditional Amazon customer base. You will be part of a team that is responsible for all aspects of the customer experience - from the visual interface to the back end services. Our systems need to meet remarkably high standards of quality, performance and reliability, operating around the clock on a massive scale.Key job responsibilitiesYou will be part of a team that is responsible for all aspects of the customer experience - from the visual interface to the back end services. Our systems need to meet remarkably high standards of quality, performance and reliability, operating around the clock on a massive scale. You are a talented, detail, oriented and enthusiastic QAE who is passionate about quality and is enthusiastic about the new cutting edge technology offered to consumers.- QAEs build automated frameworks, tools, tests and infrastructure to help drive software quality. - QAEs work with Software Development Engineers to understand features and technical implementation. - QAE also work with SDETs to understand and the test automation needs of the team and build the necessary infrastructure. - QAEs should effectively collaborate with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests and driving the software development process towards quality-centric methodologies.- QAEs measure the latency and ensure a seamless experience is provided to our customersA day in the lifeA typical day will consist of standard team stand-ups, collaborating with stakeholders, understanding requirements and testing the software to meet high quality bar for seamless customer experience. You will help peers to resolve blockers, discuss quality with your stakeholders and devise mechanisms to raise the quality bar. You also have opportunity to mentor the junior members of the team and help them grow professionally.About the teamAmazon Business Tech QA team is highly diverse team and has skills ranging from developing scalable test frameworks with a wide adoption across Amazon, innovate tools to solve recurring challenges, front end software development to data architecture and analytics. You get access to a seasoned leader and Sr. SDETs and QAEs who go the extra mile to guide and remove roadblocks for faster turnaround. The team is located out of Hyderabad and is growing at a fast pace.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Experience in API & Mobile testing- Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and controlSalary: . Date posted: 04/10/2024 10:10 PM
Quality Assurance Engineer 1, International Seller Growth
Amazon, Hyderabad, TS, IN
DESCRIPTIONGreat opportunity to improve quality of products and platforms that drive international seller growth business contributing significantly, to Amazon's top line growth. Key job responsibilitiesAbility to understand test strategy is defined and use this as guide rail for authoring test plans and test caes with minimum guidance from manager/peers. Collaborates with peers. Generally works with 1 team. May mentor interns or new hires. Automates repetitive tasks or test cases using established tools. Test solutions may need refinement. Escalates issues appropriately. Applies existing test solutions to meet team or project needs Writes and executes test plans for small components or features. Files valid bugs that include all relevant details. Enforces and reports on operational and quality metrics as well as identifies inefficiencies in test process. Understands fundamental test methodologies and how they apply to team projects and the QA process. About the teamThe ISG Team’s mission is to set our worldwide Sellers up for success across our global Marketplaces. We deliver needle-moving initiatives which provide a seamless experience to Amazon Sellers at each step of the Seller journey. We enable Sellers across the world to list millions of products at scale across multiple categories and dozens of languages in our global Marketplaces. This includes automatically mapping Seller product information to the Amazon namespace and automating complex decision making (like Product Classification in our Catalog) on the Seller’s behalf. We provide Sellers with strategic selling recommendations based on hybrid demand signals (like high-value products they should start selling in additional Marketplaces). We partner with Amazon Business to build best-in-class solutions that allow B2B Sellers to reach a wide customer base and drive billions of dollars in revenue. We continuously improve the state of the existing catalog created by Amazon Sellers through smart solutions that automatically identify and fix defects using self-learning heuristics leveraging textual and image-based signals. And more…We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDBASIC QUALIFICATIONS- 2+ years of quality assurance engineering experience- Bachelor's degree- Experience in manual testing- Experience in automation testing- Experience testing back end services- Experience in UI and API automation testing (Selenium/SOAPUI)PREFERRED QUALIFICATIONS- Experience in API & Mobile testing- Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control
Software Engineer III- Java AWS
JPMorgan Chase, Hyderabad, Any
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Consumer and Community Banking - Operations Technology Group you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.Job responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respectRequired qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 6+ years applied experience Hands-on practical experience in system design, application development, testing, and operational stability Expert in coding in Java/J2EE and Cloud. Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)Preferred qualifications, capabilities, and skills Familiarity with modern front-end technologies - ReactJS Experience in AWS cloud technologiesAbout usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/22/2024 10:23 PM
Software Engineer III - QA
JPMorgan Chase, Hyderabad, Any
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Consumer & community Banking- JP Wealth Management, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.JJob responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Keeps up to date on industry and technology trends on QA testing and how to drive continuous improvement. Leads and influences the development of standards and decisions; provides technical and business leadership and vision. Develops and takes a proactive lead on Quality Assurance standards, processes and managing quality improvement activities. Adds to team culture of diversity, equity, inclusion, and respectRequired qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Hands-on practical experience in system design, application development, testing, and operational stability Experience in working with QA life cycle-designing and creating test plans, test cases, and test scripts for unit testing, integration testing, functional testing, performance testing, smoke testing and UAT. QA testing experience with large enterprise systems Highly proficient with manual and automated testing. In-depth knowledge of software testing methodologies, defect tracking life cycle, defect analysis & preparing defect matrix and project status metrics. Strong proficiency in Web Portal application and content testing; Experience in API testing, Postman Performed system testing including functional, regression, data integrity and performance testing using automated software testing tools (Cypress, Cucumber, Selenium , etc.).Preferred qualifications, capabilities, and skills Proven critical thinking ability; can understand all the available information, tie it all together, and speak to it clearly and concisely.About usJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.Salary: . Date posted: 04/22/2024 10:23 PM
QA Manager
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. QA Architect : The QA Architect is responsible for successfully designing and managing the successful delivery of artefacts related with complex Salesforce solutions for our customers. These technologies include & are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.This role involves handling critical customer engagements & suggesting technical aspects of project management processes. Apart from day-to-day activities, the candidate is expected to be involved in guide / mentor next cadre of individual contributors in technical aspects as per Salesforce values, The candidate is expected to be independent, self-motivated, proactive, results-oriented & ability to define and provide a high level of customer engagement through the delivery of world-class QA services.This role may also involved handling a very small group of engineers & associates aspiring growth in technical QA responsibilities Location: Hyderabad, Bengaluru & JaipurWork Hours: GDC supports client across different timezones and it's expected from the role to adhere to our core value of customer centricity. Experience/Skills Required:* Expert level knowledge on one or more Salesforce products like Core clouds, Industries cloud etc* Masters Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, QA technical experience & work experience, etc.)* Overall work-experience of 10+ years, Strong QA technical expertise of at least 5+ years in QA for Performance and/or Automation testing.* Knowledge of data integration tools & experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)* Understanding of development & deployment processes, standardizing QA environments, aligning QA tasks with Continuous Testing, and CI/CD pipelines.* Working Experience on tools like Git, Jenkins,Zephyr, Junit, TestNG, Selenium Concepts, Copado integration & Azure* Excellent understanding of QA practices and procedures.* Excellent written and verbal communication skills.* Strong team player with a result-oriented attitude and a keen focus on enhancing customer experience.* Understanding of key design patterns & large data volume limitations and standard methodologies. * Understanding of data sharing and transparent considerations and how these play into platform architecture. * Understanding of QA architecture and ability to craft scalable solutions.* Continuously raises the bar on what defines customer service delivery.* Excellent situational awareness in handling objections in dynamic customer environments.* Self-motivated, takes initiative, assumes ownership and runs programs with minimal supervision* Ability to address and effectively engage large audiences and hold their interest* Excellent convincing skills; ability to hold own point of view in tough conversations* Ability to successfully communicate and coordinate with departments across the organisation including development, Consulting, CSM, BA, Program Management, and Product Management* Strong Escalation management experience with multiple stakeholders including customers and product teams* Demonstrate strong work ethic and advanced organisational skills* Ability to develop and deliver creative solutions for complex situations* Ability to work on competing priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insightsDetailed Role & Responsibilities:* Collaborate with client partners to define requirements, results, and set and handle expectations * Translate business requirements into well-architected solutions that best leverage the Salesforce platform * Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states * Provide oversight and governance of Salesforce projects! * Follow and help define QA standards. Ensure quality & appropriate design patterns are followed. * Handle the delivery of complete QA deliverables for integrations and data migration elements of a Salesforce implementation! * Ability to understand a project and investigate to debug issues. * From time-to-time, the QA Architect may be encouraged to take part in other activities such as discovery and technical investigation sessions, Proof-Of-Concept (POC) with prospects. * Liaise with Salesforce product teams to support client implementations. * Manage a very small QA team to achieve customer objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, & project deadlines.* Ensure that direct reports have the resources, information and processes necessary to deliver effective QA solutions to our customers* Effectively represent the QA practice on entire CSG group to deliver on organisational objectives.* Develop and maintain QA procedures and policies* Advocate for QA practice and define ways to continually add value to the customer experience* Flexibility to work in staggered shifts based on customer engagement.* Take up and deliver on any other responsibilities as assigned from time to time by reporting manager & leadershipAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/22/2024 03:16 PM
QA Manager
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. successful delivery of artefacts related with complex Salesforce solutions for our customers. These technologies include & are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.This role involves handling critical customer engagements & suggesting technical aspects of project management processes. Apart from day-to-day activities, the candidate is expected to be involved in guide / mentor next cadre of individual contributors in technical aspects as per Salesforce values, The candidate is expected to be independent, self-motivated, proactive, results-oriented & ability to define and provide a high level of customer engagement through the delivery of world-class QA services.This role may also involved handling a very small group of engineers & associates aspiring growth in technical QA responsibilities Location: Hyderabad, Bengaluru & JaipurWork Hours: GDC supports client across different timezones and it's expected from the role to adhere to our core value of customer centricity. Experience/Skills Required:* Expert level knowledge on one or more Salesforce products like Core clouds, Industries cloud etc* Masters Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, QA technical experience & work experience, etc.)* Overall work-experience of 10+ years, Strong QA technical expertise of at least 5+ years in QA for Performance and/or Automation testing.* Knowledge of data integration tools & experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)* Understanding of development & deployment processes, standardizing QA environments, aligning QA tasks with Continuous Testing, and CI/CD pipelines.* Working Experience on tools like Git, Jenkins,Zephyr, Junit, TestNG, Selenium Concepts, Copado integration & Azure* Excellent understanding of QA practices and procedures.* Excellent written and verbal communication skills.* Strong team player with a result-oriented attitude and a keen focus on enhancing customer experience.* Understanding of key design patterns & large data volume limitations and standard methodologies. * Understanding of data sharing and transparent considerations and how these play into platform architecture. * Understanding of QA architecture and ability to craft scalable solutions.* Continuously raises the bar on what defines customer service delivery.* Excellent situational awareness in handling objections in dynamic customer environments.* Self-motivated, takes initiative, assumes ownership and runs programs with minimal supervision* Ability to address and effectively engage large audiences and hold their interest* Excellent convincing skills; ability to hold own point of view in tough conversations* Ability to successfully communicate and coordinate with departments across the organisation including development, Consulting, CSM, BA, Program Management, and Product Management* Strong Escalation management experience with multiple stakeholders including customers and product teams* Demonstrate strong work ethic and advanced organisational skills* Ability to develop and deliver creative solutions for complex situations* Ability to work on competing priorities under tight timelines and delivery pressures. Analytical bent of mind to understand data and derive actionable insightsDetailed Role & Responsibilities:* Collaborate with client partners to define requirements, results, and set and handle expectations * Translate business requirements into well-architected solutions that best leverage the Salesforce platform * Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states * Provide oversight and governance of Salesforce projects! * Follow and help define QA standards. Ensure quality & appropriate design patterns are followed. * Handle the delivery of complete QA deliverables for integrations and data migration elements of a Salesforce implementation! * Ability to understand a project and investigate to debug issues. * From time-to-time, the QA Architect may be encouraged to take part in other activities such as discovery and technical investigation sessions, Proof-Of-Concept (POC) with prospects. * Liaise with Salesforce product teams to support client implementations. * Manage a very small QA team to achieve customer objectives including the attainment of targets for customer satisfaction, employee satisfaction, service levels, & project deadlines.* Ensure that direct reports have the resources, information and processes necessary to deliver effective QA solutions to our customers* Effectively represent the QA practice on entire CSG group to deliver on organisational objectives.* Develop and maintain QA procedures and policies* Advocate for QA practice and define ways to continually add value to the customer experience* Flexibility to work in staggered shifts based on customer engagement.* Take up and deliver on any other responsibilities as assigned from time to time by reporting manager & leadershipAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/22/2024 03:16 PM