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Payroll Operations Analyst
Discovery, Inc. (Formerly Scripps Networks Interactive), Hyderabad, Any
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role... Join Warner Bros. Discovery as a dedicated A PAC Payroll Operations Analyst within the Global Business Services People and Culture Shared Services Payroll Operations Department. The Payroll O perations Analyst plays a crucial role in payroll administration, conducting audits, and implementing best practices in payroll processes. This position involves compiling, analyzing, and documenting issues related to payroll and associated activities to identify systemic problems. The Analyst will also be responsible for researching and responding to payroll inquiries, supporting internal audits, and preparing materials for external and internal auditors. Active participation in special projects is expected. If you are detail-oriented and enthusiastic about ensuring payroll excellence, we invite you to apply for this exciting opportunity. Your Role Accountabilities... I nternational Payroll Operations Execution: Ensure accurate and timely execution of payroll s in the APAC region .Collaborate closely with Safeguard , our global payroll provider for precise and punctual processing.Act as the primary contact for the outsourced payroll service provider. Compliance and Point of Contact: Ensure compliance with payroll processing calendars for each country.Serve as the point of contact for international payroll operations, employee issues, benefits, and inquiries related to payroll tools and processes.Resolve payroll-related inquiries from employees, agencies, and other internal/external parties.Manage ticket requests in the case management system for payment issuance and other payroll issues. Analysis and Documentation: Compile, analyze, and document issues related to payroll and fiscal activities to identify systemic problems.Identify opportunities and contribute to implementing continuous improvements in payroll procedures. Collaboration and Support: Work closely with Legal, Finance, and HR to ensure payroll compliance.Support internal audits in various payroll areas and prepare materials for external and internal auditors. Reporting and Data Analysis: Compile statistics and reports regularly, including ad hoc requests and Year-end reporting.Perform data analysis by running reports and utilizing Excel functionality ( vlookups , index match, pivot tables). Testing and Special Projects: Participate in testing of payroll systems or process changes and enhancements.Contribute to other special projects as required . Qualifications & Experience... Experience: Minimum 5 years of experience in payroll operations , supporting APAC markets while managing sensitive and confidential information is required . Experience in a shared service, large multi-business unit organization is a plus. Education: bachelor's degree in business , Accounting, Finance, or a related field or equivalent combination of work experience required . Payroll certification a plus. Language Requirements: Must be bilingual. English speaking. Technical Skills: E xperience with Workday HR/ Safeguard payroll or other SaaS payroll tools required (SAP or PeopleSoft) with payroll integration and mass data loads (EIB) preferred . K nowledge of Microsoft is required , particularly with MS Excel. Relationship Management: Strong relationship skills. Experienced in building and maintaining effective collaborations. Recognized for reliability, integrity, and trustworthiness. Process Management: Solid k nowledge of payroll and compensation practices (salary, benefits, taxes, etc ) and statutory requirements for APAC , plus statutory requirements across countries in APAC is required . Skilled in process management, improvements, and re-engineering. Ability to manage high volume activities on time, in a fast-paced environment . Organizational Skills: Excellent planning, time management, prioritization, and follow-up skills. Has strong analytical skills and attention to detail . Communication & Influence: Exceptional communication and customer service skills, capable of conveying complex information clearly at all levels and in English . How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 03/27/2024 11:59 AM
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Openings in Domestic and International call centers/B.P.O Hyderabad/Secundrabad
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Hi all Greetings from 3Cherries. We are happy to introduce 3Cherries as a professional consultancy working in the fields of I.T, I.T.E.S and H.R. It started its operations in B.P.O segment in the year 2008. From the date of its inception in 2008 it has m
BPO call center
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job placement on the same day in a reputed bpo call center with salary from 6000 to 7500 pm same day placement guarenteed 100% NOTE : we charge50% of the salary once getting ur offer letter
JOBS IN CALL CENTERS IN HYDERABAD.
, Hyderabad
jobs available in call center in voice based and non voice based processess in hyderabad. CONTACT URGENTLY [email protected] WWW.PRATHIKSOLUTIONS.COM
Training Administration & Operations Analyst
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Job DetailsDo you thrive on challenging yourself, working as a team, learning, and achieving your goals? As a member of the Product Education Training Operations team, you will coordinate activities to ensure the successful delivery of our Expert-led trainings. Responsibilities include supporting multiple activities across Training Delivery Operations including but not limited to Training Class Logistics, Private Workshop Engagements, Instructor Support and additional operational tasks . We are looking for a high-energy, self-starter to join our team. Salesforce offers a fast-paced, innovative environment where you will be provided the tools, resources, and leadership to take your career to the next level!In this role you will: This role involves multifaceted operational support across various areas such as: Training Class Logistics: Prepare for all upcoming trainings and provision necessary resources Support various tasks such as creating Pre-release test orgs, Marketing Cloud orgs, and training certificates Private Workshop Engagements: Monitor upcoming Private Workshop campaigns and handle customer communicationsSupport registrations, inquiries, and logistics for Private WorkshopsUpdate customer point of contact regarding Private Workshop registrations Instructor Support: Triage and resolve all instructor support casesAssist instructors during training delivery and liaise with the Resourcing teamCreate Instructor profiles in the Learning Management System (LMS) Additional Operational Tasks: Manage and support Learning Credits redemption and troubleshooting, focusing on customer success Support eLearning provisioning and troubleshooting Adhoc tasks or projects supporting a smooth and efficient training deliveryMINIMUM REQUIREMENTS: Highly organized with excellent attention to detailAbility to clearly follow processes and procedures, and make decisions in a timely manner Strong customer service skills Strong multi-tasking skills and ability to prioritize workload to meet deadline and volume of requestsProficiency in cross-functional collaborationAbility to anticipate customer needs and apply understanding of customer needs to solve problems and drive outcomes.Results oriented Ability to transition between two or more activities Proficiency in critical thinking, planning and organizing, decision-making, adaptability, and communicationPREFERRED REQUIREMENTS:Software industry experience and knowledgeMicrosoft Excel, PowerPoint, and Word application expertiseAt Salesforce, we strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form . Please note that Salesforce uses an automated employment decision tool to help our recruiters assess and evaluate candidates' resumes. If you do not want Salesforce to use this tool with your application, please submit a request via this form . Equal Opportunity Statement. At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com .Salesforce is an equal employment opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Know your rights: workplace discrimination is illegal . Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.Salesforce welcomes all. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com . Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/04/2024 03:19 PM
Training Administration & Operations Analyst
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Do you thrive on challenging yourself, working as a team, learning, and achieving your goals? As a member of the Certification Excellence team, you will support our Product Education organization, from an operational perspective. You will be the primary point of contact for voucher distribution to internal teams and will be an integral part of ensuring our customer and internal voucher programs are supported. You will be highly involved in resolving internal inquiries, supporting our internal and external partners and Customers. You may also handle inquiries related to certification exams, exam registration, and other support activities regarding credentials. We are looking for a high-energy, self-starter to join our team. You will gain experience interacting with stakeholders of all levels, in a variety of industries, departments, and across multiple regions. Salesforce offers a fast-paced, innovative environment where you will be provided the tools, resources, and leadership to generate leads for our training products and take your career to the next level!In this role you will:Evaluate and resolve internal voucher requests, working with internal cross-functional teams and vendors.Responsible for helping with voucher-related reporting requests, including creating Salesforce reports and dashboards.Responsible for maintaining standard operating procedure documentation.Evolve and improve processes to meet program growth and enable scalability.Respond to and troubleshoot customer support inquiries related to vouchers and credentials.Support the program manager of the certification excellence program.Role Requirements1-2 years minimum of business experienceHighly organized with excellent attention to detail Proven analysis, troubleshooting and problem-solving skills. Proficiency in cross-functional collaborationProficiency in data and information analysisProficiency in critical thinking, planning and organizing, decision-making, adaptability, and communicationExperience in process design and excellent written/verbal communication skillsAbility to clearly follow processes and procedures, and make decisions in a timely manner Ability to effectively prioritize and escalate customer issues Ability to transition between two or more activities Preferred RequirementsSoftware industry experience and knowledgeExperience with Salesforce Reports and DashboardsExperience with Slack and the creation of workflowsExperience with basic formulas in Microsoft Excel (for example, vlookup and pivot tables)Knowledge of cloud-based applications and web meeting / video conference applicationsAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/05/2024 03:18 PM
Strategy and Operations Analyst
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category FinanceJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About the Company:Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" seven years in a row and #1 on the FORTUNE '100 Best Companies to Work For®' List. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.Behind the scenes at Salesforce, you'll find a team of stars powering technology for our employees. The BT organization provides a suite of services to help build, run, and transform enterprise applications. The trusted, smart, and scalable technologies we develop mean that our employees can focus on delivering the very best to Salesforce's customers.Job Description:We are looking for an Analyst for our Business Technology organization within our Strategy & Operations Team. We are seeking an individual who is inquisitive, enjoys finding solutions to ambiguous challenges, and loves leading teams towards a common goal. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. In this role, you will support our Business Technology leaders and our global team with various operational programs and employee initiatives. You will be responsible for working closely with key business stakeholders to drive efforts from scoping through to delivery. You will utilize strong communication, organization, program management, and analytical skills to design clear pathways and partnerships building the road ahead. You will approach work with a solution-oriented mindset, integrity, and agility. This position requires an analytical mind, bias for action, close attention to detail, exceptional communication skills, a great attitude and work ethic. This is a great opportunity for a go-getter to advance his or her career. Responsibilities:Strategic Planning and Execution:Become a trusted thought partner to business leaders, including but not limited to our local Hyderabad leaders, helping them evaluate options and turning ideas into results and obstacles into solutions.Own the planning and execution (end-to-end) of various multi-dimensional efforts that shape and impact business operations, employee experience, and culture.Organize, prioritize and coordinate multiple work activities with the ability to meet deadlines.Develop broad and deep cross-functional partnerships, with partners in various levels and organizations.Build out high visibility programs, with an eye for how to weave in connections to other in-flight projects creating opportunities for optimization and automation.Proactively work to resolve obstacles, apply creative problem-solving tactics and lead business partners through change management.Operate with efficiency, speed, and utilization of technology adapting to the changing landscape of how we work.Event Planning and Employee Engagement:Plan and execute events in our local Hyderabad office, including getting employees together for Town Halls, All Org Calls, Volunteering events, Leadership meet-and-greets, Lunch & Learn sessions, etc.Oversee and manage budget, ensuring all activities are carried out within the allocated budget.Drive culture and connection through other employee engagement opportunities, both in the office and virtuallyInternal Communications:Support internal communications programs.Prepare executive staff meeting agendas, lead executive meetings, follow up with global teams on action items and deliverables.Establish documentation, project plans, communications, and other needed artifacts for effective cross-functional team collaboration with an eye for continuous improvement and best practices.Data Analysis and Reporting:Assist with gathering, reporting, and analyzing of various organization metrics (workforce, headcount, attrition, time tracking, volunteering hours, work anniversaries, and more).Assist with tracking hiring to meet monthly and quarterly Finance targets, along with committed workforce plan strategies.Assist with gathering information regarding contingent staff as it relates to financials and location strategy.Role Requirements:Bachelor's Degree or Equivalent3 years of Project/Program Management, Communications, Marketing, People/HR and/or Business Operations or related experienceExperience in contributing to successful projects with multiple stakeholders, deliverables, and dependenciesFlawless execution of activities, with high attention to detail, organization, and processExperience with data analysis and reporting; proven ability to analyze, present, and action on raw data (with emphasis on data integrity and accuracy)Ability to identify and automate manual processes to drive efficienciesStrong teamwork skills; an ability to offer suggestions and persuade on improvements to processesExcellent organization and communication skillsProven ability to work independently and manage the day-to-day program, as well as effectively influence othersSkilled in Google SuiteAbility to be flexible in response to changing priorities and needsDemonstrated ability and willingness to continuously acquire new competencies and accept new challengesA general fearlessness regarding the unknown, keen ability to focus, navigate, and function effectively through ambiguityExperience in leading site-level initiatives is an added plusAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/08/2024 03:17 PM
Operations Analyst
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category OperationsJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. ResponsibilitiesOperate efficiently in a demanding environment, maintain composure, demonstrate leadership, and communicate in an exemplary manner.Analyze incoming service requests to assess the customer issue and determine resources that can assist in resolutionLiaise and support the escalations team as requiredDevelop trusted relationships with the leadership team across the organization. Know when, how, and the most effective ways to include executives for awareness and action.Provide consultative advice when issues arise based on cross-functional knowledge of the organization, as well as historical resolution paths.Understand the impact of each service request to our business and use this to to route to appropriate resolution teamTrack and communicate status and resolution to Salesforce personnel in a factual, professional, timely and consistent mannerRequirements BA/BS degree preferred with a strong academic record3+ years of account management, consultation, project management, escalation management and/or support experienceDemonstrate superior customer service, including the ability to set expectations, communicate clearly, confidently, timely and respectfully with customers.Understanding of Salesforce resources and organizationAbility to utilize Salesforce instance tools (i.e. Accounts, Opportunities, Cases, Reporting, Dashboards).Proficient in Google apps (slides, sheets etc..)Execute with a sense of urgency, meeting requirements with minimal lead timeAct autonomously to meet dynamic demandsAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/10/2024 03:17 PM
Training Administration & Operations Analyst
Salesforce, Hyderabad, Any
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Preferred Requirements* Software industry experience and knowledge* Experience with Salesforce Service CloudAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/11/2024 03:17 PM